20_BUI_Encore_COV_en_US_84709964A_2019MAY31.ai 1 4/11/2019 1:45:29 PM
2020 Encore
C
M
Encore
Owner’s Manual
Y
CM
MY
CY
CMY
K
84709964 A
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 124
Infotainment System . . . . . . . . . . 130
Climate Controls . . . . . . . . . . . . . . 131
Driving and Operating . . . . . . . . . 139
Vehicle Care . . . . . . . . . . . . . . . . . . 187
Service and Maintenance . . . . . 262
Technical Data . . . . . . . . . . . . . . . . 276
Customer Information . . . . . . . . . 280
Reporting Safety Defects . . . . . . 290
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 294
Connected Services . . . . . . . . . . . 302
Index . . . . . . . . . . . . . . . . . . . . 305
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
2
Introduction
Introduction
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner’s manual.
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Keep this manual in the vehicle for
quick reference.
About Driving the Vehicle
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual.
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Canadian Vehicle Owners
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Litho in U.S.A.
Part No. 84709964 A First Printing
©
As with other vehicles of this type,
failure to operate this vehicle
correctly may result in loss of
control or a crash. Be sure to read
the driving guidelines in this manual
in the section called “Driving and
Operating” and specifically Driver
Behavior 0 140, Driving
Environment 0 140, and Vehicle
Design 0 140.
2019 General Motors LLC. All Rights Reserved.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Introduction
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{ Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{ Warning
Warning indicates a hazard that
could result in injury or death.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
A circle with a slash through it is a
safety symbol which means “Do
not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : Shown when the owner’s
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
3
manual has additional instructions
or information.
* : Shown when the service
manual has additional instructions
or information.
0 : Shown when there is more
information on another page —
“see page.”
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components
Properly
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
R : Fuse Block Cover Lock
Location
+ : Fuses
j : ISOFIX/LATCH System Child
Restraints
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
4
Introduction
Q : Keep Fuse Block Covers
Properly Installed
| : Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
* : Malfunction Indicator Lamp
: : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure
V : Vehicle Ahead Indicator
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Introduction
Instrument Panel Overview
5
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
6
Introduction
1. Air Vents 0 136.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 126.
Headlamp High/Low-Beam
Changer 0 124.
3. Instrument Cluster 0 95.
4. Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) 0 110.
5. Windshield Wiper/Washer 0 89.
Rear Window Wiper/Washer
0 91.
6. Light Sensor. See Automatic
Headlamp System 0 125.
7. Infotainment 0 130.
8. Climate Control Systems 0 131
or
Dual Automatic Climate Control
System 0 133 (If Equipped).
Heated Steering Wheel 0 89 (If
Equipped).
9. Instrument Panel Storage 0 83.
10. Shift Lever. See Automatic
Transmission 0 161.
11. Traction Control/Electronic
Stability Control 0 166.
Hazard Warning Flashers
0 126.
Passenger Airbag Status
Indicator. See Passenger
Sensing System 0 56.
12. Park Assist 0 174 (If
Equipped).
13. Lane Departure Warning
(LDW) 0 179 (If Equipped).
14. Ignition Positions 0 152.
15. Steering Wheel Controls 0 89.
16. Horn 0 89.
17. Steering Wheel Adjustment
0 89.
18. Cruise Control 0 168.
Forward Collision Alert (FCA)
System 0 175 (If Equipped).
19. Hood Release. See Hood
0 190.
20. Instrument Panel Storage 0 83.
21. Data Link Connector (DLC)
(Out of View). See Malfunction
Indicator Lamp (Check Engine
Light - Capless) 0 101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
22. Exterior Lamp Controls 0 124.
Instrument Panel Illumination
Control 0 127.
Front Fog Lamps 0 127 (If
Equipped).
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
Keys, Doors, and
Windows
Folding Mirrors . . . . . . . . . . . . . . . . . 23
Heated Mirrors . . . . . . . . . . . . . . . . . 23
Reverse Tilt Mirrors . . . . . . . . . . . . 23
Interior Mirrors
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . 15
Door Locks . . . . . . . . . . . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . 17
Automatic Door Locks . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . 18
Safety Locks . . . . . . . . . . . . . . . . . . . 18
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 19
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . .
Vehicle Alarm System . . . . . . . . .
Immobilizer . . . . . . . . . . . . . . . . . . . .
Immobilizer Operation . . . . . . . . .
20
20
21
21
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 22
Power Mirrors . . . . . . . . . . . . . . . . . . 23
Interior Rearview Mirrors . . . . . . . 24
Manual Rearview Mirror . . . . . . . . 24
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 24
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 24
Power Windows . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 26
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 27
7
Keys and Locks
Keys
{ Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
8
Keys, Doors, and Windows
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
.
Check the location. Other
vehicles or objects may be
blocking the signal.
.
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 284.
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0 294.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 290.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 8.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
immediately unlock. See Vehicle
Personalization 0 114. If the
passenger door is open when
pressed, all doors lock.
Q is
Pressing Q may also arm the
theft-deterrent system. See Vehicle
Alarm System 0 20.
With Remote Start Shown
The following may be available:
Q : Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0 114.
If the driver door is open when Q is
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will
K : Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0 114.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0 114.
Pressing K will disarm the
theft-deterrent system. See Vehicle
Alarm System 0 20.
7 : Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold 7 for at
least three seconds to sound the
9
panic alarm. The horn sounds and
the turn signals flash for
30 seconds, or until 7 is pressed
again or the vehicle is started.
/ : If equipped, press Q and then
press and hold / for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 0 15.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0 114.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
10
Keys, Doors, and Windows
Keyless Unlocking/Locking from
the Passenger Doors
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 0 34.
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the passenger door handle,
pressing the lock/unlock button on
the passenger door handle will
unlock all doors.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger
Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. The lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
The fuel door will also lock,
if equipped.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see Vehicle Personalization
0 114.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding K on the
interior door switch with a door open
for several seconds, or until three
chimes are heard. Passive locking
will then remain disabled until Q on
the interior door is pressed, or until
the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed.
To turn on or off see Vehicle
Personalization 0 114.
Remote No Longer In Vehicle Alert
If the vehicle is on with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off
see Vehicle Personalization 0 114.
Keyless Liftgate Opening
When the doors are locked, press
the touch pad to open the liftgate if
the RKE transmitter is within
1 m (3 ft).
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining
11
transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
12
Keys, Doors, and Windows
1. Remove the key from the RKE
transmitter.
To program additional
transmitters, repeat Steps 4–6.
2. Place the two recognized
transmitters in the center
console front cupholder.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
3. Insert the vehicle key of the
new transmitter into the key
lock cylinder on the outside of
the driver door and turn the key
to the unlock position five times
within 10 seconds.
The DIC displays READY FOR
REMOTE #2, 3, 4 or 5.
4. Remove the two recognized
transmitters from the
cupholder.
5. Place the new transmitter in
the cupholder
6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Remove the transmitter from
the cupholder and press K.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters to be programmed must
be with you.
1. Remove the key from the RKE
transmitter.
2. Insert the vehicle key of the
transmitter into the key lock
cylinder on the outside of the
driver door and turn the key to
the unlock position five times
within 10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the
DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again show
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 2 two additional
times. After the third time, all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
10 seconds to exit
programming mode.
Starting the Vehicle with a Low
Transmitter Battery
5. Place the new transmitter in
the front cupholder.
6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC will show that
it is ready to program the next
transmitter.
7. Return the key back into the
transmitter.
8. Remove the transmitter from
the cupholder and press K.
To program additional
transmitters, repeat Steps 4–6.
If the transmitter battery is weak, the
DIC may display NO REMOTE
DETECTED when trying to start the
vehicle. The DIC may also display
REPLACE BATTERY IN
REMOTE KEY.
To start the vehicle:
13
1. Place the transmitter in the
center console front cupholder
with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or
N (Neutral), press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.
Battery Replacement
{ Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
14
Keys, Doors, and Windows
2. Separate the two halves of the
transmitter using a flat tool
inserted into the area near the
key slot.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery.
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
The battery is not rechargeable. To
replace the battery:
1. Press the button on the back of
the RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.
3. Remove the battery by pushing
on the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive
side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on
to the transmitter.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/ : This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not
come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats 0 36.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 0 8.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing
Step 1, press and hold / for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing
confirms the request to remote
start the vehicle has been
received.
When the engine starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
15
The engine will continue to run for
15 minutes. After 30 seconds,
repeat the steps if a 15-minute
extension is desired. Remote start
can be extended only once.
Extending Engine Run Time
The engine run time can also be
extended by another 15 minutes,
if during the first 15 minutes
Steps 1 and 2 are repeated while
the engine is still running. An
extension can be requested
30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be
extended once.
When the remote start is extended,
the second 15-minute period is
added on to the first 15 minutes for
a total of 30 minutes.
A maximum of two remote starts,
or a remote start with an extension,
are allowed between ignition cycles.
The ignition must be turned on and
then off before the remote start
procedure can be used again.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
16
Keys, Doors, and Windows
Canceling a Remote Start
.
To cancel a remote start, do one of
the following:
.
Press and hold / until the
parking lamps turn off.
.
Turn on the hazard warning
flashers.
.
Turn the vehicle on and then off.
Conditions in Which Remote Start
Will Not Work
The remote vehicle start feature will
not operate if:
. A transmitter is in the vehicle.
.
The vehicle is on.
.
The hood is not closed.
.
The hazard warning flashers
are on.
.
The malfunction indicator lamp
is on.
.
The engine coolant temperature
is too high.
.
The oil pressure is low.
.
Two remote vehicle starts, or a
single remote start with an
extension, have already
been used.
Warning (Continued)
doors should be locked
whenever the vehicle is
driven.
The vehicle is not in P (Park).
Door Locks
.
Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
.
Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
{ Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
(Continued)
To lock or unlock the doors from the
outside:
.
Press K or Q on the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 0 8.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
.
Use the key in the driver door.
To lock or unlock the doors from
inside the vehicle:
.
Press K or Q on the power door
lock switch.
.
Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
The RKE transmitter must be within
1 m (3 ft) of the liftgate or door being
opened.
Press the button on the door handle
to open. See “Keyless Access
Operation” under Remote Keyless
Entry (RKE) System Operation 0 8.
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
Delayed locking can only be turned
on when the Unlocked Door
Anti-Lockout has been turned off.
When Q is pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Keyless Access
Free-Turning Locks
17
K : Press to unlock the doors.
Q : Press to lock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Press Q on the door lock switch
again or press Q on the RKE
transmitter to lock the doors
immediately.
This feature can also be
programmed. See Vehicle
Personalization 0 114.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
18
Keys, Doors, and Windows
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
To unlock the doors:
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding Q on the
power door lock switch.
.
Press K on the power door lock
switch.
.
Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0 114.
Lockout Protection
If the vehicle is on or in ACC/
ACCESSORY and the power door
lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
Manual Safety Locks
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout has
been turned on and the vehicle is
off, the driver door is open, and
locking is requested, all the doors
will lock and the driver door will
remain unlocked. The Unlocked
Door Anti-Lockout feature can be
turned on or off. See Vehicle
Personalization 0 114.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
If equipped, the safety lock is
located on the inside edge of the
rear doors. To use the safety lock:
1. Insert the key into the safety
lock slot and turn it so the slot
is in the horizontal position.
2. Close the door.
3. Do the same for the other
rear door.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
To open a rear door when the safety
lock is on:
Doors
1. Unlock the door by activating
the inside handle, by using the
power door lock switch, or by
using the Remote Keyless
Entry (RKE) transmitter.
Liftgate
2. Open the door from the
outside.
To cancel the safety lock:
1. Unlock the door and open it
from the outside.
2. Insert the key into the safety
lock slot and turn it so the slot
is in the vertical position. Do
the same for the other door.
19
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
{ Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:
. Close all of the windows.
.
Fully open the air outlets on
or under the instrument
panel.
.
Adjust the climate control
system to a setting that
brings in only outside air
(Continued)
.
If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0 160.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To open the liftgate, press K on
the power door lock switch or
press K on the RKE transmitter to
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
20
Keys, Doors, and Windows
unlock all doors. See Power Door
Locks 0 17 and
Remote Keyless Entry (RKE)
System Operation 0 8.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
If equipped with an anti-theft alarm
system, the indicator light, on the
instrument panel near the
windshield, shows the status of the
system.
Fast Flast : Vehicle is unsecured.
A door, the liftgate, or the hood
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
two ways:
. Use the RKE transmitter.
.
3. After 30 seconds the alarm
system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing Q on the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.
Press the touch pad below the
license plate and lift up.
The liftgate may also be opened
while the vehicle is locked by
pressing the touch pad while the
RKE transmitter is within 1 m (3 ft) of
the rear of the vehicle.
To close the liftgate, push from the
center to ensure that it fully latches.
With a door open, press Q
on the interior of the door.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system.
The vehicle alarm system will not
arm if the doors are locked with
the key.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
If any door or the hood is opened
without first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing K on the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if
any door or the the hood is opened
without first disarming the system.
When the alarm is activated, the
turn signals flash and the horn
sounds for about 30 seconds. The
alarm system will then re-arm to
monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
K on the RKE transmitter.
.
Press
.
Start the vehicle.
Avoid setting off the alarm by
accident:
21
.
Lock the vehicle after all
occupants have exited and all
doors are closed.
The vehicle is automatically
immobilized when the transmitter
leaves the vehicle.
.
Always unlock the vehicle with
the RKE transmitter.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid
transmitter is found in the vehicle.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
If K is pressed and the horn chirps
and the lights flash three times, an
attempted break-in has occurred
while the system was armed.
Immobilizer
See Radio Frequency Statement
0 290.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start your
vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
22
Keys, Doors, and Windows
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the front
cupholder. See “Starting the Vehicle
with a Low Transmitter Battery”
under Remote Keyless Entry (RKE)
System Operation 0 8.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket in the
front cupholder, the vehicle needs
service. See your dealer who can
service the theft-deterrent system
and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.
Exterior Mirrors
Convex Mirrors
{ Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
Power Mirrors
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1 : Press to heat the mirrors.
To adjust the mirrors:
1. Turn the selector switch to L
(Left) or R (Right) to choose
the driver or passenger mirror.
2. Move the control to adjust the
mirror.
3. Turn the selector switch to
to deselect the mirror.
9
See “Rear Window Defogger” under
Climate Control Systems 0 131.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
23
The mirror(s) return to the original
position when:
. The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
.
The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0 114.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
24
Keys, Doors, and Windows
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind your
vehicle.
If equipped with OnStar, the vehicle
may have three control buttons at
the bottom of the mirror. See OnStar
Overview 0 294.
To avoid accidental OnStar calls,
clean the mirror with the ignition off.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind.
Automatic Dimming
Rearview Mirror
If equipped, automatic dimming
reduces the glare of headlamps
from behind. The dimming feature
comes on when the vehicle is
started.
Windows
{ Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
25
Window Lockout
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Power Windows
{ Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter in a vehicle with
children. When there are children
in the rear seat, use the window
lockout switch to prevent
operation of the windows. See
Keys 0 7.
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0 157.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
This feature stops the rear
passenger windows from working.
.
Press Z to engage the rear
window lockout feature. The
indicator light is on when
engaged.
.
Press
Z again to disengage.
Window Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
26
Keys, Doors, and Windows
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object.
Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{ Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
(Continued)
Warning (Continued)
system override, make sure that
all people and obstructions are
clear of the window path.
4. Open the window and continue
to press the switch briefly after
the window has fully opened.
Sun Visors
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window:
1. Close all doors.
2. Turn the ignition on or to ACC/
ACCESSORY.
3. Partially open the window to be
programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Keys, Doors, and Windows
at the second detent to
express-close the sunroof. Press
the switch again to stop the
movement.
Roof
Sunroof
Open/Close (Manual Mode) :
Press and hold D (1) at the first
detent to open the sunroof. Press
and hold g (1) at the first detent
to close the sunroof. Release the
switch to stop the movement.
Tilt Switch
Vent : Press and hold
If equipped, the sunroof only
operates when the ignition is on or
when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0 157.
Automatic Reversal System
The sunroof has an automatic
reversal system that is only active
when the sunroof is operated in
express-close mode.
If an object is in the path while
express closing, the reversal system
will detect object, stop, and open
the sunroof slightly.
If frost or other conditions prevent
closing, override the feature by
closing the sunroof in manual mode.
To stop movement, release the
switch.
the sunroof. Press and hold
to close the sunroof vent.
The sunshade opens automatically
with the sunroof, but must be
manually closed.
The sunroof will not operate if the
vehicle has an electrical failure.
Slide Switch
Express-Open/Express-Close :
Press and release D (1) at the
second detent to express-open the
sunroof. Press and release
E (2) to vent
g (2)
27
g (1)
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
28
Keys, Doors, and Windows
the water drainage system.
Periodically open the sunroof and
remove any obstacles or loose
debris. Wipe the sunroof seal and
roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof.
If water is seen dripping into the
water drainage system, this is
normal.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Seats and
Restraints
Seat Belt Care . . . . . . . . . . . . . . . . . 49
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 50
Airbag System
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 30
Front Seats
Seat Adjustment . . . . . . . . . . . . . . .
Power Seat Adjustment . . . . . . . .
Lumbar Adjustment . . . . . . . . . . . .
Reclining Seatbacks . . . . . . . . . . .
Memory Seats . . . . . . . . . . . . . . . . .
Front Seat Armrest . . . . . . . . . . . .
Heated Front Seats . . . . . . . . . . . .
Folding Seatback . . . . . . . . . . . . . .
31
32
32
32
34
36
36
37
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 38
Rear Seat Armrest . . . . . . . . . . . . . 42
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . .
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . .
Lap-Shoulder Belt . . . . . . . . . . . . .
Seat Belt Use During
Pregnancy . . . . . . . . . . . . . . . . . . . .
Seat Belt Extender . . . . . . . . . . . . .
Safety System Check . . . . . . . . . .
42
43
45
48
49
49
Airbag System . . . . . . . . . . . . . . . . . 50
Where Are the Airbags? . . . . . . . 52
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 53
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 55
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . 55
Passenger Sensing System . . . 56
Servicing the Airbag-Equipped
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 60
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 61
Airbag System Check . . . . . . . . . . 62
Replacing Airbag System Parts
after a Crash . . . . . . . . . . . . . . . . . 62
Child Restraints
Older Children . . . . . . . . . . . . . . . . .
Infants and Young Children . . . .
Child Restraint Systems . . . . . . .
Where to Put the Restraint . . . . .
Lower Anchors and Tethers for
Children (LATCH System) . . . .
63
64
67
68
70
29
Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 77
Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 80
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
30
Seats and Restraints
Head Restraints
{ Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Front Seats
The front seats have adjustable
head restraints in the outboard
seating positions.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chances of a neck injury in a crash.
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Rear Seats
The rear seats have head restraints
in the outboard seating positions
that can be lowered for better
visibility when the rear seat is
unoccupied.
When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.
If you are installing a child restraint
in the rear seat, see “Securing a
Child Restraint Designed for the
LATCH System” under Lower
Anchors and Tethers for Children
(LATCH System) 0 70.
31
Front Seats
Seat Adjustment
{ Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down.
To adjust a manual seat:
1. Pull the handle at the front of
the seat.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
32
Seats and Restraints
Lumbar Adjustment
2. Slide the seat to the desired
position and release the
handle.
3. Try to move the seat back and
forth to be sure it is locked in
place.
Power Seat Adjustment
{ Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
To adjust a power seat:
. Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the entire seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 0 32.
To adjust the lumbar support, see
Lumbar Adjustment 0 32.
If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.
Reclining Seatbacks
{ Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Warning (Continued)
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
2. Move the seatback to the
desired position, then release
the lever to lock the seatback
in place.
3. Push and pull on the seatback
to make sure it is locked.
To return the seatback to an upright
position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback
to make sure it is locked.
{ Warning
Manual Seat Shown, Power Seat
Similar
To recline the seatback:
1. Lift the lever.
If necessary, move the seat
belt out of the way to access
the lever.
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
(Continued)
33
Warning (Continued)
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
34
Seats and Restraints
If equipped, the MEM, 1, and 2
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
Do not have a seatback reclined if
the vehicle is moving.
Memory Seats
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation 0 8.
Storing Button Memory Positions
To save positions into Button
Memory:
1. Adjust the driver seat and
outside mirrors to the desired
driving positions.
2. Press and hold MEM (Memory)
and 1 at the same time until a
beep sounds.
3. Repeat Steps 1 and 2 for a
second driver using 2.
Recalling Button Memory
Positions
To recall the Button Memory
positions, press and hold 1 or 2. The
driver seat and outside mirrors
move to the positions stored to
those buttons when pressed.
Releasing 1 or 2 before the stored
positions are reached stops the
recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.
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Seats and Restraints
Recalling RKE Memory Positions
.
The RKE memory feature can recall
the driver seat and outside mirrors
to previously stored RKE Memory
positions when entering the vehicle.
This feature can be turned on or off.
See Vehicle Personalization 0 114.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle. These
positions and settings are called
RKE Memory positions and may be
different than the previously
mentioned Button Memory positions
saved to the 1 or 2 buttons.
.
On vehicles with RKE, press K
on the RKE transmitter and open
the driver door.
.
On vehicles with Keyless
Access, press the lock/unlock
button on the outside driver door
handle and open the door. The
RKE transmitter must be present
for the recall to activate.
If the driver door is already
open, press K on the RKE
transmitter to activate the recall.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE transmitter K
button. If the memory position is still
not recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
35
To activate, turn off the ignition and
open the driver door. If the driver
door is already open, turning off the
ignition will activate the recall.
This feature can be turned on or off.
See Vehicle Personalization 0 114.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
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Seats and Restraints
Front Seat Armrest
Warning (Continued)
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
There is an armrest on the inboard
side of the driver seat. To raise or
lower the armrest, push up or pull
down on the armrest.
Heated Front Seats
{ Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
(Continued)
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press M or L to heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest.
The passenger seat may take
longer to heat up.
Remote Start Heated Seats
When it is cold outside, the heated
seats can be turned on
automatically during a remote
vehicle start. The heated seats will
be canceled when the ignition is
turned on. Press the heated seat
controls to use the heated seats
after the vehicle is started.
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Seats and Restraints
The heated seat indicator lights on
the control do not turn on during a
remote start.
The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated seats will not turn on
during a remote start unless the
heated seat feature is enabled in
the vehicle personalization menu.
See Remote Vehicle Start 0 15 and
Vehicle Personalization 0 114.
Folding Seatback
The front passenger seatback
folds flat.
{ Warning
If you fold the seatback forward to
carry longer objects, such as skis,
be sure any such cargo is not
near an airbag. In a crash, an
inflating airbag might force that
object toward a person. This
could cause severe injury or even
(Continued)
37
Warning (Continued)
death. Secure objects away from
the area in which an airbag would
inflate. For more information, see
Where Are the Airbags? 0 52 and
Vehicle Load Limits 0 148.
{ Warning
Things you put on this seatback
can strike and injure people in a
sudden stop or turn, or in a crash.
Remove or secure all items
before driving.
To fold the seatback:
1. Lower the head restraint all the
way. See Head Restraints
0 30.
2. Move the seat as far back as
possible. See Seat Adjustment
0 31.
3. Lift the lever fully and fold the
seatback forward.
If necessary, move the seat
belt out of the way to access
the lever.
4. Continue lowering the seatback
until it is completely folded and
locks in place.
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Seats and Restraints
To raise the seatback:
1. Lift the lever fully to unlock the
seatback. Then, raise the
seatback and push it rearward
until it re-engages.
2. Push and pull on the seatback
to make sure it is locked in
place.
{ Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR
SEAT REMINDER LOOK IN REAR
SEAT displays under certain
conditions indicating there may be
an item or passenger in the rear
seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on.
There will be an alert when the
vehicle is turned off. The alert does
not directly detect objects in the rear
seat; instead, under certain
conditions, it detects when a rear
door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rear
seat; for example, if a child entered
the vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off.
See Vehicle Personalization 0 114.
Folding the Seatback
Either side of the seatback can be
folded down for more cargo space.
Fold a seatback only when the
vehicle is not moving.
Caution
Folding a rear seat with the seat
belts still fastened may cause
damage to the seat or the seat
belts. Always unbuckle the seat
belts and return them to their
normal stowed position before
folding a rear seat.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
39
Caution
Folding the rear seatback prior to
tilting the seat cushion forward
may damage the rear seat.
Always tilt the rear seat cushion
forward before folding the
seatback.
To fold a seatback down:
1. Make sure the floor area in
front of the rear seats is clear.
2. Fully lower the head restraint.
See Head Restraints 0 30.
3. Slide the front seats forward
and place the front seatbacks
in the upright position. See
Seat Adjustment 0 31 and
Reclining Seatbacks 0 32.
4. Pull the strap on the front edge
of the rear seat cushion to
release the cushion. Tilt the
seat cushion forward toward
the front of the vehicle.
The seat cushion must be tilted
forward before the seatback is
folded down. Otherwise, the
seatback will not fold down
properly.
Rear Seat with Retainer Hook on
the Seatback
5. Make sure the seat belt is in
the retainer hook on top of the
seatback, if equipped.
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40
Seats and Restraints
{ Warning
Do not allow the seat belt
webbing to become caught under
the retainer hook trim, as this may
cause the seat belt to not be worn
properly.
6. Reach under the belt and pull
the lever on top of the seatback
to unlock the seatback.
A tab near the seatback lever
raises when the seatback is
unlocked.
7. Fold the seatback forward
and down.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
41
Warning (Continued)
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
{ Warning
Seat Belt Clip on Side Trim
8. Place the outboard seat belt in
the seat belt clip (if equipped)
on the side trim of the vehicle.
9. Repeat Steps 1–8 for the other
seatback and seat cushion,
if desired.
Raising the Seatback
{ Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
(Continued)
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be
sure that the seat belts are
properly routed and attached, and
are not twisted.
To return the rear seatback to the
normal seating position:
Seat Belt Clip on Side Trim
1. Remove the outboard seat belt
from the seat belt clip (if
equipped) on the side trim of
the vehicle.
2. Lift the seatback and push it
rearward to lock it in place.
A tab near the seatback lever
retracts when the seatback is
locked in place.
Make sure the seat belts are
not pinched by the seatback
locking mechanism.
The center rear seat belt may
lock when you raise the
seatback. If this happens, let
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Seats and Restraints
the belt go back all the way
and start again. If the seat belt
is still locked, try again after
pulling the seat cushion out.
Rear Seat Armrest
This section describes how to use
seat belts properly, and some things
not to do.
3. Push and pull the top of the
seatback to be sure it is locked
into position.
{ Warning
4. Return the seat cushion to its
original position and push
down on the front part of the
seat cushion until it latches.
Make sure the seat belts and
seat belt buckles are not
trapped under the seat cushion
and are properly positioned
for use.
5. Repeat Steps 1–4 for the other
seatback and seat cushion,
if necessary.
If additional cargo space is not
needed, the seatbacks should be
kept in the upright, locked position.
Seat Belts
The rear seat has an armrest in the
center of the seatback. Lower the
armrest to access the cupholders.
To fold, lift the armrest up and push
it rearward until it is flush with the
seatback.
Do not let anyone ride where a
seat belt cannot be worn properly.
In a crash, if you or your
passenger(s) are not wearing
seat belts, injuries can be much
worse than if you are wearing
seat belts. You can be seriously
injured or killed by hitting things
inside the vehicle harder or by
being ejected from the vehicle. In
addition, anyone who is not
buckled up can strike other
passengers in the vehicle.
It is extremely dangerous to ride
in a cargo area, inside or outside
of a vehicle. In a collision,
passengers riding in these areas
are more likely to be seriously
injured or killed. Do not allow
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Warning (Continued)
passengers to ride in any area of
the vehicle that is not equipped
with seats and seat belts.
Always wear a seat belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the seat belts.
See Seat Belt Reminders 0 99.
Why Seat Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and
the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the seat
belts. That is why wearing seat belts
makes such good sense.
Q: If my vehicle has airbags, why
should I have to wear seat
belts?
A: Airbags are supplemental
systems only. They work with
seat belts — not instead of them.
Whether or not an airbag is
provided, all occupants still have
to buckle up to get the most
protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing seat belts.
Questions and Answers About
Seat Belts
How to Wear Seat Belts
Properly
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
seat belt?
Follow these rules for everyone's
protection.
A: You could be — whether you are
wearing a seat belt or not. Your
chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted.
43
There are additional things to know
about seat belts and children,
including smaller children and
infants. If a child will be riding in the
vehicle, see Older Children 0 63 or
Infants and Young Children 0 64.
Review and follow the rules for
children in addition to the following
rules.
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44
Seats and Restraints
It is very important for all occupants
to buckle up. Statistics show that
unbelted people are hurt more often
in crashes than those who are
wearing seat belts.
this applies force to the strong
pelvic bones and you would be
less likely to slide under the lap
belt. If you slid under it, the belt
would apply force on your
abdomen. This could cause
serious or even fatal injuries.
There are important things to know
about wearing a seat belt properly.
.
Wear the shoulder belt over the
shoulder and across the chest.
These parts of the body are best
able to take belt restraining
forces. The shoulder belt locks if
there is a sudden stop or crash.
{ Warning
You can be seriously injured,
or even killed, by not wearing
your seat belt properly.
.
Sit up straight and always keep
your feet on the floor in front of
you (if possible).
.
Always use the correct buckle
for your seating position.
.
Wear the lap part of the belt low
and snug on the hips, just
touching the thighs. In a crash,
Never allow the lap or shoulder belt
to become loose or twisted.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
45
{ Warning
The seat belt can be pinched if it
is routed under plastic trim on the
seat, such as trim around the rear
seatback folding handle or side
airbag. In a crash, pinched seat
belts might not be able to provide
adequate protection. Never allow
seat belts to be routed under
plastic trim pieces.
Always use the correct buckle for
your seating position.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is
adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
Never wear the shoulder belt under
both arms or behind your back.
Never route the lap or shoulder belt
over an armrest.
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46
Seats and Restraints
feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
The rear center seat belt can
only be withdrawn from the
retractor if the seatback is in
the upright locked position.
2. Pick up the latch plate and pull
the belt across you. Do not let
it get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 0 67. If this occurs, let
the belt go back all the way
and start again. If the locking
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 0 49.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt
height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
5. To make the lap part tight, pull
up on the shoulder belt.
47
Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
front outboard passenger seating
positions.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See How to
Wear Seat Belts Properly 0 43.
To move the shoulder belt height
adjuster down, push down on the
release button and move the height
adjuster to the desired position. You
can move the height adjuster up by
pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without pushing the release button
to make sure it has locked into
position.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
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48
Seats and Restraints
pretensioners cannot be seen, they
are part of the seat belt assembly.
They can help tighten the seat belts
during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. Seat belt
pretensioners can also help tighten
the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle's seat belt
system will need to be replaced.
See Replacing Seat Belt System
Parts after a Crash 0 50.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt,
the comfort guide positions the belt
away from the neck and head.
Comfort guides are available
through your dealer for the rear
outboard seating positions.
Instructions are included with the
guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a
seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See Seat Belt
Reminders 0 99.
Keep seat belts clean and dry. See
Seat Belt Care 0 49.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
49
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{ Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
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Seats and Restraints
Replacing Seat Belt
System Parts after a
Crash
{ Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced.
Airbag System
.
A frontal airbag for the front
outboard passenger
New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
.
A seat-mounted side impact
airbag for the driver
.
A seat-mounted side impact
airbag for the front outboard
passenger
.
A roof-rail airbag for the driver
and the passenger seated
directly behind the driver
.
A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See Airbag
Readiness Light 0 99.
The vehicle has the following
airbags:
. A frontal airbag for the driver
The vehicle may have the following
airbags:
. A knee airbag for the driver
.
A knee airbag for the front
outboard passenger
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
.
Seat-mounted side impact
airbags for the second row
outboard passengers
All vehicle airbags have the word
AIRBAG on the trim or on a label
near the deployment opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For knee airbags, the word AIRBAG
is on the lower part of the
instrument panel.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback or side of the
seat closest to the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by seat
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Here are the most important things
to know about the airbag system:
{ Warning
You can be severely injured or
killed in a crash if you are not
wearing your seat belt, even with
airbags. Airbags are designed to
work with seat belts, not replace
them. Also, airbags are not
designed to inflate in every crash.
In some crashes seat belts are
the only restraint. See When
Should an Airbag Inflate? 0 53.
Wearing your seat belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the seat belts. Everyone in the
vehicle should wear a seat belt
properly, whether or not there is
an airbag for that person.
51
{ Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.
(Continued)
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52
Seats and Restraints
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
There is an airbag readiness light
on the instrument cluster which
shows the airbag symbol. The
system checks the airbag electrical
system for malfunctions. The light
tells you if there is an electrical
problem. See Airbag Readiness
Light 0 99 for more information.
Where Are the Airbags?
{
Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, see Older Children 0 63 or
Infants and Young Children 0 64.
The driver knee airbag (if equipped)
is below the steering column. The
front outboard passenger knee
airbag (if equipped) is below the
glove box.
The driver frontal airbag is in the
center of the steering wheel.
The front outboard passenger
frontal airbag is in the passenger
side instrument panel.
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53
Warning (Continued)
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Driver Side Shown, Passenger
Side Similar
The seat-mounted side impact
airbags for the driver and front
outboard passenger are in the side
of the seatbacks closest to the door.
The roof-rail airbags for the driver,
front outboard passenger, and
second row outboard passengers
are in the ceiling above the side
windows.
Rear Seat Driver Side Shown,
Passenger Side Similar
On vehicles with second row
seat-mounted side impact airbags,
they are in the side of the seatback
closest to the door.
{ Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
(Continued)
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.
When Should an Airbag
Inflate?
This vehicle is equipped with
airbags. See Airbag System 0 50.
Airbags are designed to inflate if the
impact exceeds the specific airbag
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54
Seats and Restraints
system's deployment threshold.
Deployment thresholds are used to
predict how severe a crash is likely
to be in time for the airbags to
inflate and help restrain the
occupants. The vehicle has
electronic sensors that help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near frontal crashes to help
reduce the potential for severe
injuries, mainly to the driver's or
front outboard passenger's head
and chest.
Whether the frontal airbags will or
should inflate is not based primarily
on how fast the vehicle is traveling.
It depends on what is hit, the
direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Frontal airbags are not intended to
inflate during vehicle rollovers, in
rear impacts, or in many side
impacts.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck, if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.
In addition, the vehicle has
advanced technology frontal
airbags. Advanced technology
frontal airbags adjust the restraint
according to crash severity.
Knee airbags (if equipped) are
designed to inflate in moderate to
severe frontal or near frontal
impacts. Knee airbags are not
designed to inflate during vehicle
rollovers, in rear impacts, or in many
side impacts.
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes depending
on the location of the impact.
Seat-mounted side impact airbags
are not designed to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
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Seats and Restraints
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see Where Are
the Airbags? 0 52.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See When
Should an Airbag Inflate? 0 53.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After the frontal, knee (if equipped),
and seat-mounted side impact
airbags inflate, they quickly deflate,
so quickly that some people may
not even realize the airbags inflated.
Roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of
the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 0 52.
55
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of
the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{ Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
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Seats and Restraints
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{ Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
(Continued)
Warning (Continued)
.
The vehicle has a crash
sensing and diagnostic
module which records
information after a crash. See
Vehicle Data Recording and
Privacy 0 291 and
Event Data Recorders 0 292.
.
Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the instrument panel
when the vehicle is started.
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Seats and Restraints
conditions. No other airbag is
affected by the passenger sensing
system.
United States
Canada
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See Passenger Airbag
Status Indicator 0 100.
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag (if equipped) under certain
The passenger sensing system
works with sensors that are part of
the front outboard passenger seat.
The sensors are designed to detect
the presence of a properly seated
occupant and determine if the front
outboard passenger frontal airbag
and knee airbag (if equipped)
should be allowed to inflate or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great if the
airbag inflates.
57
{ Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the passenger frontal
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag(s) are off.
Never put a rear-facing child
restraint in the front seat, even if
the airbag is off. If securing a
forward-facing child restraint in
(Continued)
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Seats and Restraints
Warning (Continued)
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child
when a rear seat is not available.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag (if equipped) if:
. The front outboard passenger
seat is unoccupied.
. The system determines that an
infant is present in a rear-facing
infant seat.
. The system determines that a
small child is present in a child
restraint.
. The system determines that a
small child is present in a
booster seat.
.
A front outboard passenger
takes his/her weight off of the
seat for a period of time.
the ON indicator will light and stay lit
as a reminder that the airbags are
active.
.
A front outboard passenger seat
is occupied by a smaller person,
such as a child who has
outgrown child restraints.
.
There is a critical problem with
the airbag system or the
passenger sensing system.
For some children who have
outgrown child restraints and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag and knee airbag (if
equipped), depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly — whether
or not there is an airbag for that
person.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag (if equipped), the
OFF indicator will light and stay lit
as a reminder that the airbags are
off. See Passenger Airbag Status
Indicator 0 100.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
and knee airbag (if equipped)
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat. When the
passenger sensing system has
allowed the airbags to be enabled,
{ Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
(Continued)
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Seats and Restraints
Warning (Continued)
away. See Airbag Readiness
Light 0 99 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
If a child restraint has been installed
and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from
the vehicle.
3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint
following the directions
provided by the child
restraint manufacturer and
refer to Securing Child
Restraints (With the Seat Belt
in the Rear Seat) 0 78 or
Securing Child Restraints (With
the Seat Belt in the Front Seat)
0 80.
5. If, after reinstalling the child
restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
0 30.
6. Restart the vehicle.
If the ON indicator is still lit, secure
the child in the child restraint in a
rear seat position in the vehicle, and
check with your dealer.
59
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the OFF indicator is lit, it could
be because that person is not sitting
properly in the seat. Use the
following steps to allow the system
to detect that person and enable the
front outboard passenger frontal
airbag and knee airbag (if
equipped):
1. Turn the vehicle off.
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Seats and Restraints
2. Remove any additional material
from the seat, such as
blankets, cushions, seat
covers, seat heaters, or seat
massagers.
3. Place the seatback in the fully
upright position.
4. Have the person sit upright in
the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have
the person remain in this
position for two to
three minutes after the ON
indicator is lit.
{ Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
(Continued)
Warning (Continued)
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See “Seat Belts” and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle 0 61
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{ Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0 289.
{ Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
61
Adding Equipment to the
Airbag-Equipped Vehicle
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
See Passenger Sensing System
0 56.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
. Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
.
Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
.
Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
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Seats and Restraints
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0 237 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0 282.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0 99.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
(Continued)
Caution (Continued)
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 0 52. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{ Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
(Continued)
Warning (Continued)
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0 99.
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Seats and Restraints
Child Restraints
.
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
.
Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear seat belt
comfort guide, if available. See
“Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 0 45.
If a comfort guide is not
available, or if the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.
.
Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
.
Can proper seat belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.
63
Q: What is the proper way to
wear seat belts?
A: An older child should wear a
lap-shoulder belt and get the
additional restraint a shoulder
belt can provide. The shoulder
belt should not cross the face or
neck. The lap belt should fit
snugly below the hips, just
touching the top of the thighs.
This applies belt force to the
child's pelvic bones in a crash.
It should never be worn over the
abdomen, which could cause
severe or even fatal internal
injuries in a crash.
Also see “Rear Seat Belt Comfort
Guides” under Lap-Shoulder Belt
0 45.
According to accident statistics,
children are safer when properly
restrained in a rear seating position.
In a crash, children who are not
buckled up can strike other people
who are buckled up, or can be
thrown out of the vehicle. Older
children need to use seat belts
properly.
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Seats and Restraints
{ Warning
{ Warning
Never allow more than one child
to wear the same seat belt. The
seat belt cannot properly spread
the impact forces. In a crash, they
can be crushed together and
seriously injured. A seat belt must
be used by only one person at
a time.
Never allow a child to wear the
seat belt with the shoulder belt
behind their back. A child can be
seriously injured by not wearing
the lap-shoulder belt properly. In a
crash, the child would not be
restrained by the shoulder belt.
The child could move too far
forward increasing the chance of
head and neck injury. The child
might also slide under the lap
belt. The belt force would then be
applied right on the abdomen.
That could cause serious or fatal
injuries. The shoulder belt should
go over the shoulder and across
the chest.
Infants and Young
Children
Everyone in a vehicle needs
protection! This includes infants and
all other children. Neither the
distance traveled nor the age and
size of the traveler changes the
need, for everyone, to use safety
restraints. In fact, the law in every
state in the United States and in
every Canadian province says
children up to some age must be
restrained while in a vehicle.
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Seats and Restraints
{ Warning
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck. The
shoulder belt can tighten but
cannot be loosened if it is locked.
The shoulder belt locks when it is
pulled all the way out of the
retractor. It unlocks when the
shoulder belt is allowed to go all
the way back into the retractor,
but it cannot do this if it is
wrapped around a child’s neck.
If the shoulder belt is locked and
tightened around a child’s neck,
the only way to loosen the belt is
to cut it.
Never leave children unattended
in a vehicle and never allow
children to play with the seat
belts.
Every time infants and young
children ride in vehicles, they should
have the protection provided by
65
appropriate child restraints. Neither
the vehicle's seat belt system nor its
airbag system is designed for them.
Children who are not restrained
properly can strike other people,
or can be thrown out of the vehicle.
{ Warning
Never hold an infant or a child
while riding in a vehicle. Due to
crash forces, an infant or a child
will become so heavy it is not
possible to hold it during a crash.
For example, in a crash at only
40 km/h (25 mph), a 5.5 kg (12 lb)
infant will suddenly become a
110 kg (240 lb) force on a person's
arms. An infant or child should be
secured in an appropriate child
restraint.
{ Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Never put a rear-facing
child restraint in the front
outboard seat. Secure a
rear-facing child restraint in a rear
seat. It is also better to secure a
forward-facing child restraint in a
rear seat. If you must secure a
forward-facing child restraint in
the front outboard seat, always
move the front passenger seat as
far back as it will go.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
66
Seats and Restraints
For each type of child restraint,
there are many different models
available. When purchasing a child
restraint, be sure it is designed to be
used in a motor vehicle. If it is, the
child restraint will have a label
saying that it meets federal motor
vehicle safety standards.
Child restraints are devices used to
restrain, seat, or position children in
the vehicle and are sometimes
called child seats or car seats.
There are three basic types of
child restraints:
. Forward-facing child restraints
.
Rear-facing child restraints
.
Belt-positioning booster seats
The proper child restraint for your
child depends on their size, weight,
and age, and also on whether the
child restraint is compatible with the
vehicle in which it will be used.
The instruction manual that is
provided with the child restraint
states the weight and height
limitations for that particular child
restraint. In addition, there are many
kinds of child restraints available for
children with special needs.
{ Warning
To reduce the risk of neck and
head injury in a crash, infants and
toddlers should be secured in a
rear-facing child restraint until age
two, or until they reach the
maximum height and weight limits
of their child restraint.
{ Warning
A young child's hip bones are still
so small that the vehicle seat belt
may not remain low on the hip
bones, as it should. Instead, it
may settle up around the child's
abdomen. In a crash, the belt
would apply force on a body area
that is unprotected by any bony
structure. This alone could cause
serious or fatal injuries. To reduce
the risk of serious or fatal injuries
during a crash, young children
should always be secured in an
appropriate child restraint.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
67
Child Restraint Systems
Forward-Facing Child Restraint
Rear-Facing Infant Restraint
A rear-facing child restraint provides
restraint with the seating surface
against the back of the infant.
The harness system holds the infant
in place and, in a crash, acts to
keep the infant positioned in the
restraint.
A forward-facing child restraint
provides restraint for the child's
body with the harness.
Booster Seats
A belt-positioning booster seat is
used for children who have
outgrown their forward-facing child
restraint. Boosters are designed to
improve the fit of the vehicle's seat
belt system until the child is large
enough for the vehicle seat belts to
fit properly without a booster seat.
See the seat belt fit test in Older
Children 0 63.
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68
Seats and Restraints
Securing an Add-On Child
Restraint in the Vehicle
{ Warning
A child can be seriously injured or
killed in a crash if the child
restraint is not properly secured in
the vehicle. Secure the child
restraint properly in the vehicle
using the vehicle seat belt or
LATCH system, following the
instructions that came with that
child restraint and the instructions
in this manual.
To help reduce the chance of injury,
the child restraint must be secured
in the vehicle. Child restraints must
be secured in vehicle seats by lap
belts or the lap belt portion of a
lap-shoulder belt, or by the LATCH
system. See Lower Anchors and
Tethers for Children (LATCH
System) 0 70 for more information.
Children can be endangered in a
crash if the child restraint is not
properly secured in the vehicle.
1. Instruction labels provided on
the child restraint
inspection station. For CPST
availability in Canada, check with
Transport Canada or the Provincial
Ministry of Transportation office.
2. Instruction manual provided
with the child restraint
Securing the Child Within the
Child Restraint
When securing an add-on child
restraint, refer to the following:
3. This vehicle owner's manual
The child restraint instructions are
important, so if they are not
available, obtain a replacement
copy from the manufacturer.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle — even when no child is
in it.
In some areas Certified Child
Passenger Safety Technicians
(CPSTs) are available to inspect
and demonstrate how to correctly
use and install child restraints. In
the U.S., refer to the National
Highway Traffic Safety
Administration (NHTSA) website to
locate the nearest child safety seat
{ Warning
A child can be seriously injured or
killed in a crash if the child is not
properly secured in the child
restraint. Secure the child
properly following the instructions
that came with that child restraint.
Where to Put the
Restraint
According to accident statistics,
children and infants are safer when
properly restrained in an appropriate
child restraint secured in a rear
seating position.
Whenever possible, children aged
12 and under should be secured in
a rear seating position.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Never put a rear-facing child
restraint in the front. This is because
the risk to the rear-facing child is so
great if the airbag deploys.
{ Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front passenger
airbag inflates. This is because
the back of the rear-facing child
restraint would be very close to
the inflating airbag. A child in a
forward-facing child restraint can
be seriously injured or killed if the
front passenger airbag inflates
and the passenger seat is in a
forward position.
Even if the passenger sensing
system has turned off the front
passenger frontal airbag, no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though it is
turned off.
(Continued)
Warning (Continued)
Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the front seat, always move the
front passenger seat as far back
as it will go. It is better to secure
the child restraint in a rear seat.
See Passenger Sensing System
0 56 for additional information.
When securing a child restraint with
the seat belts in a rear seat position,
study the instructions that came with
the child restraint to make sure it is
compatible with this vehicle.
Child restraints and booster seats
vary considerably in size, and some
may fit in certain seating positions
better than others.
69
Depending on where you place the
child restraint and the size of the
child restraint, you may not be able
to access adjacent seat belts or
LATCH anchors for additional
passengers or child restraints.
Adjacent seating positions should
not be used if the child restraint
prevents access to or interferes with
the routing of the seat belt.
Wherever a child restraint is
installed, be sure to follow the
instructions that came with the child
restraint and secure the child
restraint properly.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle — even when no child is
in it.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
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Seats and Restraints
Lower Anchors and
Tethers for Children
(LATCH System)
The LATCH system secures a child
restraint during driving or in a crash.
LATCH attachments on the child
restraint are used to attach the child
restraint to the anchors in the
vehicle. The LATCH system is
designed to make installation of a
child restraint easier.
In order to use the LATCH system in
your vehicle, you need a child
restraint that has LATCH
attachments. LATCH-compatible
rear-facing and forward-facing child
seats can be properly installed
using either the LATCH anchors or
the vehicle’s seat belts. Do not use
both the seat belts and the LATCH
anchorage system to secure a
rear-facing or forward-facing
child seat.
Booster seats use the vehicle’s seat
belts to secure the child and the
booster seat. If the manufacturer
recommends that the booster seat
be secured with the LATCH system,
this can be done as long as the
booster seat can be positioned
properly and there is no interference
with the proper positioning of the
lap-shoulder belt on the child.
Make sure to follow the instructions
that came with the child restraint,
and also the instructions in this
manual.
When installing a child restraint with
a top tether, you must also use
either the lower anchors or the seat
belts to properly secure the child
restraint. A child restraint must
never be installed using only the top
tether and anchor.
For a forward-facing 5-pt harness
child restraint where the combined
weight of the child and restraint are
up to 29.5 kg (65 lb), use either the
lower LATCH anchorages with the
top tether anchorage, or the seat
belt with the top tether anchorage.
Where the combined weight of the
child and restraint are greater than
29.5 kg (65 lb), use the seat belt with
the top tether anchorage only.
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Seats and Restraints
71
Recommended Methods for Attaching Child Restraints
Restraint Type
Combined
Weight of the
Child + Child
Restraint
Rear-Facing
Child Restraint
Up to
29.5 kg (65 lb)
Rear-Facing
Child Restraint
Greater than
29.5 kg (65 lb)
Forward-Facing
Child Restraint
Up to
29.5 kg (65 lb)
Forward-Facing
Child Restraint
Greater than
29.5 kg (65 lb)
See Securing Child Restraints (With
the Seat Belt in the Rear Seat) 0 78
or
Securing Child Restraints (With the
Seat Belt in the Front Seat) 0 80.
Child restraints built after March
2014 will be labeled with the
specific child weight up to which the
LATCH system can be used to
install the restraint.
Use Only Approved Attachment Methods Shown with an X
LATCH – Lower
Anchors Only
X
Seat Belt Only
LATCH – Lower
Anchors and Top
Tether Anchor
Seat Belt and
Top Tether
Anchor
X
X
X
X
X
The following explains how to attach
a child restraint with these
attachments in the vehicle.
Not all vehicle seating positions
have lower anchors. In this case,
the seat belt must be used (with top
tether where available) to secure
the child restraint. See Securing
Child Restraints (With the Seat Belt
in the Rear Seat) 0 78 or
Securing Child Restraints (With the
Seat Belt in the Front Seat) 0 80.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
72
Seats and Restraints
Lower Anchors
Top Tether Anchor
Some child restraints that have a
top tether are designed for use with
or without the top tether being
attached. Others require the top
tether always to be attached. In
Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached. Be sure to read and follow
the instructions for your child
restraint.
Lower Anchor and Top Tether
Anchor Locations
Lower anchors (1) are metal bars
built into the vehicle. There are two
lower anchors for each LATCH
seating position that will
accommodate a child restraint with
lower attachments (2).
A top tether (3, 4) is used to secure
the top of the child restraint to the
vehicle. A top tether anchor is built
into the vehicle. The top tether
attachment hook (2) on the child
restraint connects to the top tether
anchor in the vehicle in order to
reduce the forward movement and
rotation of the child restraint during
driving or in a crash.
The child restraint may have a
single tether (3) or a dual tether (4).
Either will have a single attachment
hook (2) to secure the top tether to
the anchor.
I : Seating positions with
top tether anchors.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
H : Seating positions with two lower
anchors.
73
position. See Where to Put the
Restraint 0 68 for additional
information.
Securing a Child Restraint
Designed for the LATCH
System
{ Warning
To assist in locating the lower
anchors, each seating position with
lower anchors has two labels, near
the crease between the seatback
and the seat cushion.
To assist in locating the top tether
anchors, the top tether anchor
symbol is on the trim near the
anchor.
The top tether anchors are on the
back of the rear seatbacks. Be sure
to use an anchor located directly
behind the seating position where
the child restraint will be placed.
Do not secure a child restraint in a
position without a top tether anchor
if a national or local law requires
that the top tether be attached, or if
the instructions that come with the
child restraint say that the top tether
must be attached.
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
A child could be seriously injured
or killed in a crash if the child
restraint is not properly attached
to the vehicle using either the
LATCH anchors or the vehicle
seat belt. Follow the instructions
that came with the child restraint
and the instructions in this
manual.
{ Warning
To reduce the risk of serious or
fatal injuries during a crash, do
not attach more than one child
restraint to a single anchor.
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
74
Seats and Restraints
Warning (Continued)
Attaching more than one child
restraint to a single anchor could
cause the anchor or attachment
to come loose or even break
during a crash. A child or others
could be injured.
{ Warning
Children can be seriously injured
or strangled if a shoulder belt is
wrapped around their neck. The
shoulder belt can tighten but
cannot be loosened if it is locked.
The shoulder belt locks when it is
pulled all the way out of the
retractor. It unlocks when the
shoulder belt is allowed to go all
the way back into the retractor,
but it cannot do this if it is
wrapped around a child’s neck.
If the shoulder belt is locked and
(Continued)
Warning (Continued)
tightened around a child’s neck,
the only way to loosen the belt is
to cut it.
Buckle any unused seat belts
behind the child restraint so
children cannot reach them. Pull
the shoulder belt all the way out
of the retractor to set the lock,
and tighten the belt behind the
child restraint after the child
restraint has been installed.
Caution
Do not let the LATCH
attachments rub against the
vehicle’s seat belts. This may
damage these parts. If necessary,
move buckled seat belts to avoid
rubbing the LATCH attachments.
(Continued)
Caution (Continued)
Do not fold the rear seatback
when the seat is occupied. Do not
fold the empty rear seat with a
seat belt buckled. This could
damage the seat belt or the seat.
Unbuckle and return the seat belt
to its stowed position, before
folding the seat.
If you need to secure more than one
child restraint in the rear seat, see
Where to Put the Restraint 0 68.
1. Attach and tighten the lower
attachments to the lower
anchors. If the child restraint
does not have lower
attachments or the desired
seating position does not have
lower anchors, secure the child
restraint with the top tether and
the seat belt. Refer to the child
restraint manufacturer
instructions and the
instructions in this manual.
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Seats and Restraints
1.1. Find the lower anchors
for the desired seating
position.
1.2. Put the child restraint on
the seat.
For rear outboard seating
positions, if the head
restraint interferes with
the proper installation of
the child restraint, the
head restraint may be
removed. See “Head
Restraint Removal and
Reinstallation” at the end
of this section.
When installing a
rear-facing child restraint,
it may be necessary to
move the front seat
forward to properly install
the child restraint per the
child restraint
manufacturer instructions.
See Seat Adjustment
0 31.
75
1.3. Attach and tighten the
lower attachments on the
child restraint to the lower
anchors.
2. If the child restraint
manufacturer recommends that
the top tether be attached,
attach and tighten the top
tether to the top tether anchor,
if equipped. Refer to the child
restraint instructions and the
following steps:
2.1. Find the top tether
anchor.
If the position you are
using does not have a
headrest or head restraint
and you are using a
single tether, route the
tether over the seatback.
2.2. Remove the cargo cover,
if equipped, before
installing the top tether.
Place the cargo cover on
the floor of the cargo
area. The cargo cover
should remain off while
the top tether is in use.
2.3. Route, attach, and tighten
the top tether according
to your child restraint
instructions and the
following instructions:
If the position you are
using does not have a
headrest or head restraint
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76
Seats and Restraints
Head Restraint Removal and
Reinstallation
and you are using a dual
tether, route the tether
over the seatback.
The rear outboard head restraints
can be removed if they interfere with
the proper installation of the child
restraint.
To remove the head restraint:
If the position you are
using has an adjustable
headrest or head restraint
and you are using a
single tether, raise the
headrest or head restraint
and route the tether
under the headrest or
head restraint and in
between the headrest or
head restraint posts.
If the position you are
using has an adjustable
headrest or head restraint
and you are using a dual
tether, raise the headrest
or head restraint and
route the tether under the
headrest or head restraint
and around the headrest
or head restraint posts.
3. Before placing a child in the
child restraint, make sure it is
securely held in place. To
check, grasp the child restraint
at the LATCH path and attempt
to move it side to side and
back and forth. There should
be no more than 2.5 cm (1 in) of
movement for proper
installation.
1. Partially fold the seatback
forward. See Rear Seats 0 38.
2. Press both buttons on the head
restraint posts at the same
time, and pull up on the head
restraint.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
3. Store the head restraint in a
secure place.
To reinstall the head restraint:
4. When the child restraint is
removed, reinstall the head
restraint before the seating
position is used.
Replacing LATCH System
Parts After a Crash
{ Warning
{ Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
77
1. Insert the head restraint posts
into the holes in the top of the
seatback. The notches on the
posts must face the driver side
of the vehicle.
2. Push the head restraint down.
If necessary, press the height
adjustment release button to
further lower the head restraint.
See Rear Seats 0 38.
3. Try to move the head restraint
to make sure it is locked in
place.
A crash can damage the LATCH
system in the vehicle. A damaged
LATCH system may not properly
secure the child restraint,
resulting in serious injury or even
death in a crash. To help make
sure the LATCH system is
working properly after a crash,
see your dealer to have the
system inspected and any
necessary replacements made as
soon as possible.
If the vehicle has the LATCH system
and it was being used during a
crash, new LATCH system parts
may be needed.
New parts and repairs may be
necessary even if the LATCH
system was not being used at the
time of the crash.
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78
Seats and Restraints
Securing Child Restraints
(With the Seat Belt in the
Rear Seat)
In Canada, the law requires that
forward-facing child restraints have
a top tether and that the tether be
attached.
When securing a child restraint with
the seat belts in a rear seat position,
study the instructions that came with
the child restraint to make sure it is
compatible with this vehicle.
If the child restraint or vehicle seat
position does not have the LATCH
system, you will be using the seat
belt to secure the child restraint. Be
sure to follow the instructions that
came with the child restraint.
If the child restraint has the LATCH
system, see Lower Anchors and
Tethers for Children (LATCH
System) 0 70 for how and where to
install the child restraint using
LATCH. If a child restraint is
secured in the vehicle using a seat
belt and it uses a top tether, see
Lower Anchors and Tethers for
Children (LATCH System) 0 70 for
top tether anchor locations.
Do not secure a child seat in a
position without a top tether anchor
if a national or local law requires
that the top tether be anchored, or if
the instructions that come with the
child restraint say that the top tether
must be anchored.
If more than one child restraint
needs to be installed in the rear
seat, be sure to read Where to Put
the Restraint 0 68.
1. Put the child restraint on
the seat.
For outboard second row
seating positions, remove the
seat belt from the guide. Do not
secure the child restraint with
the seat belt routed through the
guide.
When installing a rear-facing
child restraint, it may be
necessary to move the front
seat forward to properly install
the child restraint per the child
restraint manufacturer
instructions.
If the head restraint interferes
with the proper installation of
the child restraint, the head
restraint may be removed. See
"Head Restraint Removal and
Reinstallation" under Lower
Anchors and Tethers for
Children (LATCH System) 0 70.
2. Pick up the latch plate, and run
the lap and shoulder portions
of the vehicle seat belt through
or around the restraint. The
child restraint instructions will
show you how.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
3. Push the latch plate into the
buckle until it clicks.
Position the release button on
the buckle, away from the child
restraint, so that the seat belt
could be quickly unbuckled if
necessary.
4. Pull the shoulder belt all the
way out of the retractor to set
the lock. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.
79
5. To tighten the belt, push down
on the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the
belt, and feed the shoulder belt
back into the retractor. When
installing a forward-facing child
restraint, it may be helpful to
use your knee to push down on
the child restraint as you
tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 4 and 5.
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80
Seats and Restraints
6. If the child restraint has a top
tether, follow the child restraint
manufacturer's instructions
regarding the use of the top
tether. See Lower Anchors and
Tethers for Children (LATCH
System) 0 70.
7. Before placing a child in the
child restraint, make sure it is
securely held in place. To
check, grasp the child restraint
at the seat belt path and
attempt to move it side to side
and back and forth. When the
child restraint is properly
installed, there should be no
more than 2.5 cm (1 in) of
movement.
To remove the child restraint,
unbuckle the vehicle seat belt and
let it return to the stowed position.
If the top tether is attached to a top
tether anchor, disconnect it.
If the head restraint was removed,
reinstall it before the seating
position is used. See "Head
Restraint Removal and
Reinstallation" under Lower Anchors
and Tethers for Children (LATCH
System) 0 70 for additional
information on installing the head
restraint properly.
Securing Child Restraints
(With the Seat Belt in the
Front Seat)
This vehicle has airbags. A rear
seat is a safer place to secure a
forward-facing child restraint. See
Where to Put the Restraint 0 68.
In addition, the vehicle has a
passenger sensing system which is
designed to turn off the front
outboard passenger frontal airbag
and knee airbag (if equipped) under
certain conditions. See Passenger
Sensing System 0 56 and
Passenger Airbag Status Indicator
0 100 for more information,
including important safety
information.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great if the
airbag deploys.
{ Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front outboard
passenger frontal airbag inflates.
This is because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the front
outboard passenger frontal airbag
inflates and the passenger seat is
in a forward position.
Even if the passenger sensing
system has turned off the front
outboard passenger airbag(s), no
system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag(s) are off.
Secure rear-facing child restraints
in a rear seat, even if the
airbag(s) are off. If you secure a
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Seats and Restraints
Warning (Continued)
forward-facing child restraint in
the front outboard passenger
seat, always move the seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
See Passenger Sensing System
0 56 for additional information.
If the child restraint uses a top
tether, see Lower Anchors and
Tethers for Children (LATCH
System) 0 70 for top tether anchor
locations.
Do not secure a child seat in a
position without a top tether anchor
if a national or local law requires
that the top tether be anchored, or if
the instructions that come with the
child restraint say that the top tether
must be anchored.
In Canada, the law requires that
forward-facing child restraints have
a top tether, and that the tether be
attached.
When using the lap-shoulder belt to
secure the child restraint in this
position, follow the instructions that
came with the child restraint and the
following instructions:
81
or around the restraint. The
child restraint instructions will
show you how.
1. Move the seat as far back as it
will go before securing the
forward-facing child restraint.
Move the seat upward or the
seatback to an upright position,
if needed, to get a tight
installation of the child
restraint.
When the passenger sensing
system has turned off the front
outboard passenger frontal
airbag and knee airbag (if
equipped), the OFF indicator
on the passenger airbag status
indicator should light and stay
lit when you start the vehicle.
See Passenger Airbag Status
Indicator 0 100.
2. Put the child restraint on
the seat.
3. Pick up the latch plate, and run
the lap and shoulder portions
of the vehicle seat belt through
4. Push the latch plate into the
buckle until it clicks.
Position the release button on
the buckle, away from the child
restraint, so that the seat belt
could be quickly unbuckled if
necessary.
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Seats and Restraints
7. Before placing a child in the
child restraint, make sure it is
securely held in place. To
check, grasp the child restraint
at the seat belt path and
attempt to move it side to side
and back and forth. When the
child restraint is properly
installed, there should be no
more than 2.5 cm (1 in) of
movement.
5. Pull the shoulder belt all the
way out of the retractor to set
the lock. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.
6. To tighten the belt, push down
on the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the
belt, and feed the shoulder belt
back into the retractor. When
installing a forward-facing child
restraint, it may be helpful to
use your knee to push down on
the child restraint as you
tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6.
If the airbag or airbags are off, the
OFF indicator in the passenger
airbag status indicator will come on
and stay on when the vehicle is
started.
If a child restraint has been installed
and the ON indicator is lit, see “If
the On Indicator Is Lit for a Child
Restraint” under Passenger Sensing
System 0 56.
To remove the child restraint,
unbuckle the vehicle seat belt and
let it return to the stowed position.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Storage
Storage
Storage
Compartments
Storage Compartments
Storage Compartments . . . . . . . .
Instrument Panel Storage . . . . . .
Glove Box . . . . . . . . . . . . . . . . . . . . .
Cupholders . . . . . . . . . . . . . . . . . . . .
Underseat Storage . . . . . . . . . . . . .
Center Console Storage . . . . . . .
83
83
83
84
84
84
Additional Storage Features
Cargo Cover . . . . . . . . . . . . . . . . . . . 85
Cargo Management System . . . 85
Convenience Net . . . . . . . . . . . . . . 86
{ Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
Pull up on the handle to open.
Glove Box
Roof Rack System
Lift up on the glove box lever to
open it.
Roof Rack System . . . . . . . . . . . . . 86
Pull the handle to open.
83
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84
Storage
Cupholders
Underseat Storage
Center Console Storage
If equipped, pull the rear seat
armrest down to access.
If equipped, there is storage under
the front passenger seat. Lift the
end of the tray and pull it forward to
open. Push it in toward the seat to
close.
For vehicles with center console
storage, press the button and slide
rearward to open.
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Storage
85
Additional Storage
Features
Cargo Cover
{ Warning
An unsecured cargo cover could
strike people in a sudden stop or
turn, or in a crash. Store the
cargo cover securely or remove it
from the vehicle.
{ Warning
Do not place objects on the cargo
cover. Sudden stops or turns can
cause objects to be thrown in the
vehicle. You or others could be
injured.
If equipped, use the cargo cover to
cover items in the rear of the
vehicle.
Pull the strap to lift.
To install, hang the loops on the
liftgate anchors.
Cargo Management
System
This vehicle has a cargo
management system in the rear.
Fold the load floor. Place the hook
from the load floor inside the hook
on the side trim.
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86
Storage
Convenience Net
Roof Rack System
{ Warning
The vehicle may have a
convenience net.
The net is used to store small loads
and should not be used for heavy
loads.
If something is carried on top of
the vehicle that is longer or wider
than the roof rack — like paneling,
plywood, or a mattress — the
wind can catch it while the vehicle
is being driven. The item being
carried could be violently torn off,
and this could cause a collision
and damage the vehicle. Never
carry something longer or wider
than the roof rack on top of the
vehicle unless using a GM
certified accessory carrier.
For vehicles with a roof rack, the
rack can be used to load items. For
roof racks that do not have
crossrails included, GM Certified
crossrails can be purchased as an
accessory. See your dealer for
additional information.
Caution
Loading cargo on the roof rack
that weighs more than 75 kg
(165 lb) or hangs over the rear or
sides of the vehicle may damage
the vehicle. Do not load cargo
exceeding 75 kg (165 lbs) and
always load cargo so that it rests
evenly between the crossrails and
does not block the vehicle lamps
or windows. Fasten the cargo
securely.
To prevent damage or loss of cargo
when driving, check to make sure
crossrails and cargo are securely
fastened. Loading cargo on the roof
rack will make the vehicle’s center
of gravity higher. Avoid high speeds,
sudden starts, sharp turns, sudden
braking, or abrupt maneuvers;
otherwise it may result in loss of
control. If driving for a long distance,
on rough roads, or at high speeds,
occasionally stop the vehicle to
make sure the cargo remains in its
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Storage
place. Do not exceed the maximum
vehicle capacity when loading the
vehicle.
See Vehicle Load Limits 0 148.
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88
Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . .
Steering Wheel Controls . . . . . . .
Heated Steering Wheel . . . . . . . .
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windshield Wiper/Washer . . . . . .
Rear Window Wiper/Washer . . .
Compass . . . . . . . . . . . . . . . . . . . . . .
Clock . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Outlets . . . . . . . . . . . . . . . . .
89
89
89
89
89
91
92
93
93
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 94
Instrument Cluster . . . . . . . . . . . . . 95
Speedometer . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . 97
Tachometer . . . . . . . . . . . . . . . . . . . . 97
Fuel Gauge . . . . . . . . . . . . . . . . . . . . 97
Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 98
Seat Belt Reminders . . . . . . . . . . . 99
Airbag Readiness Light . . . . . . . . 99
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 100
Charging System Light . . . . . . . 101
Malfunction Indicator Lamp
(Check Engine Light Capless) . . . . . . . . . . . . . . . . . . . . 101
Malfunction Indicator Lamp
(Check Engine Light Capped) . . . . . . . . . . . . . . . . . . . . 103
Brake System Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . 105
Antilock Brake System (ABS)
Warning Light . . . . . . . . . . . . . . . 105
Lane Departure Warning
(LDW) Light . . . . . . . . . . . . . . . . . 106
Vehicle Ahead Indicator . . . . . . 106
Traction Off Light . . . . . . . . . . . . . 106
StabiliTrak OFF Light . . . . . . . . . 107
Traction Control System (TCS)/
StabiliTrak Light . . . . . . . . . . . . . 107
Tire Pressure Light . . . . . . . . . . . 107
Engine Oil Pressure Light . . . . 108
Low Fuel Warning Light . . . . . . 108
Immobilizer Light . . . . . . . . . . . . . 108
High-Beam On Light . . . . . . . . . . 109
Front Fog Lamp Light . . . . . . . . . 109
Lamps On Reminder . . . . . . . . . 109
Cruise Control Light . . . . . . . . . . 109
Door Ajar Light . . . . . . . . . . . . . . . 110
Information Displays
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . 110
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 113
Engine Power Messages . . . . . 113
Vehicle Speed Messages . . . . . 113
Vehicle Personalization
Vehicle Personalization . . . . . . . 114
Universal Remote System
Universal Remote System . . . . 120
Universal Remote System
Programming . . . . . . . . . . . . . . . 120
Universal Remote System
Operation . . . . . . . . . . . . . . . . . . . 122
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Instruments and Controls
89
Controls
Do not adjust the steering wheel
while driving.
The steering wheel takes about
three minutes to start heating.
Steering Wheel
Adjustment
Steering Wheel Controls
Horn
Press a on the steering wheel pad
The infotainment system can be
operated by using the steering
wheel controls. See “Steering Wheel
Controls” in the infotainment
manual.
to sound the horn.
Windshield Wiper/Washer
Heated Steering Wheel
The windshield wiper/washer lever
is on the right side of the steering
column.
To adjust the steering wheel:
1. Pull the lever down.
Move the lever to one of the
following positions:
2. Move the steering wheel up
or down.
HI : Use for fast wipes.
3. Pull or push the steering wheel
closer or away from you.
4. Lift the lever up to lock the
steering wheel in place.
LO : Use for slow wipes.
( : If equipped, press to turn on or
off. A light on the button displays
when the feature is turned on.
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Instruments and Controls
additional wipes may occur
depending on how long the
windshield washer had been
activated. See Washer Fluid 0 202
for information on filling the
windshield washer fluid reservoir.
INT : Use this setting for intermittent
wipes or Rainsense™, if equipped.
For intermittent wipes, move the
windshield wiper lever to INT. Turn
the x INT band up for more
frequent wipes or down for less
frequent wipes.
If equipped with Rainsense wipes,
see “Rainsense” later in this section.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
b : Pull the windshield wiper lever
toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
windshield wiper lever is released,
Wipe Parking
If the ignition is turned off while the
wipers are on LO, HI, or INT, they
will immediately stop.
If the windshield wiper lever is then
moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing or Rainsense
wipes, the wipers continue to run
until they reach the base of the
windshield.
{ Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{ Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged wiper blades
should be replaced. See Wiper
Blade Replacement 0 207.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Heavy snow or ice can overload the
wiper motor. A circuit breaker will
stop the motor until it cools down.
.
Rainsense™
Wiper Arm Assembly Protection
If equipped with Rainsense, a
sensor near the top center of the
windshield detects the amount of
water on the windshield and
controls the frequency of the
windshield wiper.
When using an automatic car wash,
move the windshield wiper lever to
OFF. This disables the automatic
Rainsense windshield wipers and/or
manual windshield wipers.
Keep the sensor free from debris to
allow for best system performance.
INT : When enabled, move the
windshield wiper lever to INT. Turn
the x INT band on the wiper lever
to adjust the sensitivity.
Move the windshield wiper lever
out of the INT position to
deactivate Rainsense.
With Rainsense, if the transmission
is in N (Neutral) and the vehicle
speed is very slow, the wipers will
automatically stop at the base of the
windshield.
The wiper operations return to
normal when the transmission is no
longer in N (Neutral) or the vehicle
speed has increased.
Rear Window Wiper/
Washer
.
Turn the band up for more
sensitivity to moisture.
.
Turn the band down for less
sensitivity to moisture.
91
The rear wiper/washer controls are
on the end of the windshield wiper
lever.
ON : Press the upper portion of the
button for continuous rear window
wipes.
OFF : The rear wiper turns off when
the button is returned to the middle
position.
INT : Press the lower portion of the
button for rear intermittent wipes.
m= REAR : Push the windshield
wiper lever forward to spray washer
fluid on the rear window. The lever
returns to its starting position when
released.
Rear Wiper Arm Assembly
Protection
When using an automatic car wash,
move the rear wiper control to OFF
to disable the rear wiper. In some
vehicles, if the transmission is in
N (Neutral) and the vehicle speed is
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92
Instruments and Controls
very slow, the rear wiper will
automatically park under the rear
spoiler.
The wiper operations return to
normal when the transmission is no
longer in N (Neutral) or the vehicle
speed has increased.
Reverse Gear Wipes
If the rear wiper control is off, the
rear wiper will automatically operate
continuously when the shift lever is
in R (Reverse), and the front
windshield wiper is performing low
or high speed wipes. If the rear
wiper control is off, the shift lever is
in R (Reverse), and the front
windshield wiper is performing
interval wipes, then the rear wiper
automatically performs interval
wipes.
This feature can be changed. See
Vehicle Personalization 0 114.
The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See Washer Fluid 0 202.
Compass
The vehicle may have a compass
display in the Driver Information
Center (DIC).
Setting the Compass Zone
Under certain circumstances, such
as during a long trip or moving to a
new area, the compass zone will
need to be reset. If the compass is
not set to the correct zone, it may
give false readings. The compass
zone should be set to the area in
which the vehicle is currently
traveling.
Use the DIC buttons to set the
compass zone:
1. While the vehicle is in P (Park),
press the MENU button to
display the DIC menu.
2. Press and hold SET/CLR while
the Set Area display is active.
3. Find the vehicle's current
location and zone number on
the map. Zones 1 through 15
are available.
4. Use w x to change to the
correct zone number.
5. Press SET/CLR to confirm the
setting.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Press q BACK to go to the last
menu and save the changes or { to
return to the Home Page.
Clock
Power Outlets
Setting the Time and Date
Power Outlet 110/120-Volt
Alternating Current
To set the time or date:
1. Select Settings from the Home
Page, then select Time
and Date.
2. Select the desired function.
To set the time or date, touch « or
ª to change the hour, minutes,
AM, PM, day, month, or year.
To change the 12-24 Hr setting,
touch 12-24 Hr.
To turn Auto Set on and off, touch
Auto Set.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
Auto set requires an active OnStar
or connected service plan.
If equipped, this power outlet is on
the rear of the center console. It can
be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.
93
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on
and equipment requiring less than
150 watts is plugged into the outlet,
and no system fault is detected.
The indicator light does not come on
when the ignition is off or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the Retained
Accessory Power (RAP) off and
then back on. See Retained
Accessory Power (RAP) 0 157. The
power restarts when equipment
using 150 watts or less is plugged
into the outlet and a system fault is
not detected.
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Instruments and Controls
The power outlet is not designed for
and may not work properly, if any of
the following are plugged in:
. Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
. Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Some warning lights come on briefly
when the engine is started to
indicate they are working. When
one of the warning lights comes on
and stays on while driving, or when
one of the gauges shows there may
be a problem, check the section that
explains what to do. Waiting to do
repairs can be costly and even
dangerous.
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Instruments and Controls
Instrument Cluster
English Shown, Metric Similar
95
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Instruments and Controls
Cluster Menu
There is an interactive display area
in the center of the instrument
cluster.
Use the controls to open and scroll
through the different items and
displays.
1. SET/CLR : Press to set or
clear the menu item when it is
displayed.
2.
\ : Turn the band to scroll
through the menu items.
3. MENU: Press to access the
cluster applications. This
button is also used to return to
or exit the last screen
displayed on the DIC.
Press MENU to access the cluster
applications. Use \ to scroll
through the list of available
applications. Not all applications will
be available on all vehicles.
. Info app. This is where you can
view the selected Driver
Information Center (DIC)
displays. See Driver Information
Center (DIC) 0 110.
. Navigation
.
Options
Navigation
Press SET/CLR to select the
Navigation app. Use \ to highlight
available options. If there is no
active route, you can resume the
last route and turn the voice
prompts on/off. If there is an active
route, press SET/CLR to cancel
route guidance or turn the voice
prompts on/off.
Options
Press SET/CLR to select the
Options app. Use \ to scroll
through the items in the
Options menu.
Unit : Press SET/CLR while Unit is
displayed to enter the Units menu.
Choose U.S. or metric units by
pressing SET/CLR while the desired
item is highlighted.
Info Pages : Press SET/CLR while
Info Pages is displayed to enter the
Info Pages menu. Press SET/CLR
to edit the list of info apps
displayed. See Driver Information
Center (DIC) 0 110.
Speedometer
The speedometer shows the vehicle
speed in kilometers per hour (km/h)
and miles per hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
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Instruments and Controls
Trip Odometer
The trip odometer shows how far
the vehicle has been driven since
the trip odometer was last reset.
The trip odometer is accessed and
reset through the Driver Information
Center (DIC). See Driver
Information Center (DIC) 0 110.
Tachometer
Caution (Continued)
vehicle could be damaged, and
the damage would not be covered
by the vehicle warranty. Do not
operate the engine with the rpm’s
in the warning area.
Fuel Gauge
The tachometer displays the engine
speed in revolutions per
minute (rpm).
English
When the ignition is on, the fuel
gauge indicates about how much
fuel is left in the tank.
When the engine is on, the
tachometer will indicate the engine’s
revolutions per minute (rpm). The
tachometer may vary by several
hundred rpm’s, during Auto Stop
mode, when the engine is shutting
off and restarting.
Caution
If the engine is operated with the
rpm’s in the warning area at the
high end of the tachometer, the
(Continued)
97
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
Metric
When the indicator nears empty, the
low fuel light comes on. There is a
small amount of fuel left, but the fuel
tank should be filled soon.
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Instruments and Controls
Here are four things that some
owners ask about. None of these
show a problem with the fuel gauge:
. At the service station, the fuel
pump shuts off before the gauge
reads full.
. It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge indicated the tank was
half full, but it actually took a
little more or less than half the
tank's capacity to fill the tank.
. The gauge moves a little while
turning a corner or speeding up.
. The gauge takes a few seconds
to stabilize after the ignition is
turned on, and goes back to
empty when the ignition is
turned off.
Engine Coolant
Temperature Gauge
English
Metric
This gauge shows the engine
coolant temperature.
If the pointer moves toward the
warning area at the high end of the
gauge, the engine is too hot.
This reading indicates the same
thing as the warning light. It means
that the engine coolant has
overheated. If the vehicle has been
operating under normal driving
conditions, pull off the road, stop the
vehicle, and turn off the engine as
soon as possible. See Engine
Overheating 0 201.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Seat Belt Reminders
Driver Seat Belt Reminder
Light
There is a driver seat belt reminder
light on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver seat belt is buckled,
neither the light nor the chime
comes on.
Passenger Seat Belt Reminder
Light
The vehicle may also have a
passenger seat belt reminder light.
99
electronic device. To turn off the
reminder light and/or chime, remove
the object from the seat or buckle
the seat belt.
Airbag Readiness Light
When the vehicle is started, this
light flashes and a chime may come
on to remind passengers to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), passenger
sensing system (if equipped), the
pretensioners, the airbag modules,
the wiring, and the crash sensing
and diagnostic module. For more
information on the airbag system,
see Airbag System 0 50.
This cycle continues several times if
the front passenger remains or
becomes unbuckled while the
vehicle is moving.
If the front passenger seat belt is
buckled, neither the chime nor the
light comes on.
The front passenger seat belt
reminder light and chime may turn
on if an object is put on the seat
such as a briefcase, handbag,
grocery bag, laptop, or other
The airbag readiness light comes on
for several seconds when the
vehicle is started. If the light does
not come on then, have it fixed
immediately.
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Instruments and Controls
outboard passenger frontal airbag
and knee airbag (if equipped) are
allowed to inflate.
{ Warning
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. See Passenger
Sensing System 0 56 for important
safety information. The instrument
panel has a passenger airbag status
indicator.
United States
Canada
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
as a system check. Then, after
several seconds, the status
indicator will light either ON or OFF,
or the on or off symbol to let you
know the status of the front
outboard passenger frontal airbag
and knee airbag (if equipped).
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the front
If the word OFF or the off symbol is
lit on the passenger airbag status
indicator, it means that the
passenger sensing system has
turned off the front outboard
passenger frontal airbag and
passenger knee airbag (if
equipped).
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system. See
your dealer for service.
{ Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Warning (Continued)
away. See Airbag Readiness
Light 0 99 for more information,
including important safety
information.
Charging System Light
This light will come on briefly when
the ignition is turned on, and the
engine is not running, as a check to
show it is working.
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories,
such as the radio and air
conditioner, to help reduce the drain
on the battery.
Malfunction Indicator
Lamp (Check Engine
Light - Capless)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. See Ignition
Positions 0 152.
101
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
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102
Instruments and Controls
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0 189.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady : A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless funnel
adapter, make sure that it has
been removed. See “Filling the
Tank with a Portable Gas Can”
under Filling the Tank (Capless
Fuel Fill) 0 182 or
Filling the Tank (Capped Fuel
Fill) 0 183. The diagnostic
system can detect if the adapter
has been left installed in the
vehicle, allowing fuel to
evaporate into the atmosphere.
A few driving trips with the
adapter removed may turn off
the light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0 181.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0 186. See
your dealer if assistance is needed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
. The light does not come on
when the ignition is in
Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Malfunction Indicator
Lamp (Check Engine
Light - Capped)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. See Ignition
Positions 0 152.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
103
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
(Continued)
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104
Instruments and Controls
Caution (Continued)
Maintenance test. See
Accessories and Modifications
0 189.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
previous guidelines and see your
dealer for service as soon as
possible.
If the light is on steady : A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. A loose or missing fuel cap may
cause the light to come on. See
Filling the Tank (Capless Fuel
Fill) 0 182 or
Filling the Tank (Capped Fuel
Fill) 0 183. A few driving trips
with the cap properly installed
may turn the light off.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the
fuel brand. It may require at
least one full tank of the proper
fuel to turn the light off. See
Recommended Fuel 0 181.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the
test equipment will likely connect to
the vehicle's Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. Connecting devices that are
not used to perform an Emissions
Inspection/Maintenance test or to
service the vehicle may affect
vehicle operation. See Add-On
Electrical Equipment 0 186. See
your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine
is running.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
.
The light does not come on
when the ignition is in
Service Mode.
.
Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if
the 12-volt battery has recently
been replaced or run down, or if
the vehicle has been recently
serviced.
See your dealer if the vehicle will
not pass or cannot be made ready
for the test.
Brake System Warning
Light
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
When the vehicle is on, the brake
system warning light also comes on
when the parking brake is set. The
light stays on if the parking brake
does not fully release. If it stays on
after the parking brake is fully
released, there is a brake problem.
Have the brake system inspected
right away.
If the light comes on while driving,
pull off the road and stop carefully.
The brake pedal might be harder to
push, or the brake pedal may go
closer to the floor. It could take
longer to stop. If the light is still on,
have the vehicle towed for service.
See Towing the Vehicle 0 249.
105
{ Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
Metric
English
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106
Instruments and Controls
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See Brake System Warning Light
0 105.
Lane Departure Warning
(LDW) Light
If equipped, this indicator will
display green when a vehicle is
detected ahead.
See Forward Collision Alert (FCA)
System 0 175.
Traction Off Light
This light is green if LDW is on and
ready to operate.
This light changes to amber and
flashes to indicate that the lane
marking has been crossed without
using a turn signal in that direction.
See Lane Departure Warning (LDW)
0 179.
Vehicle Ahead Indicator
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer. If the system is working
normally, the indicator light then
turns off.
The traction off light comes on when
the Traction Control System (TCS)
has been turned off by pressing and
releasing the TCS/StabiliTrak/ESC
button.
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Instruments and Controls
This light and the StabiliTrak/ESC
OFF light come on when StabiliTrak/
Electronic Stability Control (ESC) is
turned off.
If the TCS is off, wheel spin is not
limited. Adjust driving accordingly.
If StabiliTrak/ESC and TCS are off,
the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak/ESC
systems, and the warning light
turns off.
See Traction Control/Electronic
Stability Control 0 166.
See Traction Control/Electronic
Stability Control 0 166.
StabiliTrak OFF Light
Traction Control System
(TCS)/StabiliTrak Light
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer.
This light comes on when the
StabiliTrak/Electronic Stability
Control (ESC) system is turned off.
If StabiliTrak/ESC is off, the Traction
Control System (TCS) is also off.
107
If the light is on and not flashing, the
TCS, and potentially the StabiliTrak/
ESC system have been disabled.
If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak/ESC system is actively
working.
See Traction Control/Electronic
Stability Control 0 166.
Tire Pressure Light
The StabiliTrak/Electronic Stability
Control (ESC) or Traction Control
System (TCS) indicator/warning
light comes on briefly when the
engine is started.
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
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108
Instruments and Controls
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire Pressure
0 228.
When the Light Flashes First and
Then Is On Steady
Caution (Continued)
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation 0 230.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
(Continued)
Low Fuel Warning Light
This light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
The low fuel warning light comes on
and a chime sounds periodically
when the vehicle is low on fuel. The
light turns off when fuel is added to
the fuel tank.
Immobilizer Light
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
The immobilizer light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the immobilizer
system. See Immobilizer Operation
0 21.
High-Beam On Light
Front Fog Lamp Light
See Headlamp High/Low-Beam
Changer 0 124.
This light comes on when the
exterior lamps are in use, except
when only the Daytime Running
Lamps (DRL) are active. See
Exterior Lamp Controls 0 124.
Cruise Control Light
For vehicles with front fog lamps,
this light comes on when the front
fog lamps are in use.
The light goes out when the front
fog lamps are turned off. See Front
Fog Lamps 0 127 for more
information.
Lamps On Reminder
This light comes on when the
high-beam headlamps are in use.
109
For vehicles with cruise control, the
cruise control light is white when the
cruise control is on and ready, and
turns green when the cruise control
is set and active.
The light turns off when the cruise
control is turned off. See Cruise
Control 0 168.
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110
Instruments and Controls
Door Ajar Light
Information Displays
Driver Information
Center (DIC)
This light comes on when a door is
open or not securely latched. Before
driving, check that all doors are
properly closed.
The Driver Information Center (DIC)
displays information about the
vehicle. It also displays warning
messages if a system problem is
detected. See Vehicle Messages
0 113. All messages appear in the
DIC display in the center of the
instrument cluster.
The vehicle may also have features
that can be customized through the
controls on the radio. See Vehicle
Personalization 0 114.
DIC Operation and Displays
The DIC has different displays
which can be accessed by using the
DIC buttons on the turn signal lever.
The DIC displays trip, fuel, and
vehicle system information, and
warning messages if a system
problem is detected.
The bottom of the DIC display
shows the position of the shift lever
and the odometer. It may also show
the direction the vehicle is driving.
In cold weather the DIC display may
change slowly. This is normal and
will move more quickly as the
vehicle's interior temperature rises.
Use the controls to open and scroll
through the different items and
displays.
SET/CLR : Press to set or clear the
menu item displayed.
\ : Turn the band to scroll through
the items in each menu.
MENU : Press to display the Trip/
Fuel Menu and the Vehicle
Information Menu. This button is
also used to return to or exit the last
screen displayed on the DIC.
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Instruments and Controls
DIC Info Page Options
DIC Menu Items
The info pages on the DIC can be
turned on or off through the
Options app.
Press MENU on the turn
signal lever until the Info
menu is displayed. Use \ scroll
through the menu items. Not all
items are available on every vehicle.
. Digital Speedometer
1. Press MENU to access the
cluster applications.
2. Use \ to scroll to the Options
menu and press SET/CLR.
.
3. Use \ to choose the Info
pages. Press SET/CLR to
select.
Trip A or B, Average Fuel
Economy
.
Fuel Range
.
Oil Life
4. Select Edit List.
.
Tire Pressure
5. Use \ to move through the list
of possible information
displays.
.
Fuel Economy
6. Press SET/CLR while an item
is highlighted to select or
deselect that item. When an
item is selected, a checkmark
will appear next to it.
7. To exit, scroll to Exit and
select.
Digital Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Trip A or Trip B, Average Fuel
Economy
Displays the current distance
traveled, in either kilometers (km) or
miles (mi), from the last reset for the
trip odometer. The trip odometer can
111
be reset to zero by pressing and
holding the reset stem in the cluster
while the trip odometer display is
showing.
Also displays the approximate
average liters per 100 kilometers
(L/100 km) or miles per
gallon (mpg). This number is based
on the number of L/100 km (mpg)
recorded since the last time this
menu item was reset. This number
reflects only the approximate
average fuel economy that the
vehicle has right now, and will
change as driving conditions
change. The average fuel economy
can be reset by pressing SET/CLR
while the Average Fuel Economy
display is showing.
Fuel Range
This display shows the approximate
distance the vehicle can be driven
without refueling. The fuel range
estimate is based on an average of
the vehicle’s fuel economy over
recent driving history and the
amount of fuel remaining in the fuel
tank. Fuel range cannot be reset.
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112
Instruments and Controls
Oil Life
This display shows an estimate of
the oil's remaining useful life. If OIL
LIFE 99% REMAINING is displayed,
that means 99% of the current oil
life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil 0 193.
In addition to the Engine Oil Life
System monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule 0 264 for
more information.
Remember, the Oil Life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. See Engine Oil
Life System 0 195.
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or pounds
per square inch (psi). See Tire
Pressure Monitor System 0 229 and
Tire Pressure Monitor Operation
0 230 for more information.
Fuel Economy
The center displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently travelled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for
the selected distance. The selected
distance is displayed at the top of
the page as “last xxx mi/km”.
Press SET/CLR to select the
distance or reset best value.
Hold SET/CLR to reset the best
average fuel economy. After reset,
the best value displays until the
selected distance has been
travelled. The display provides
information on how current driving
behavior affects the running
average and how well recent driving
compares to the best that has been
achieved for the selected distance.
Compass
The vehicle has a compass display
in the DIC. See Compass 0 92 for
more information.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
.
Brakes
.
Ride Control Systems
.
Driver Assistance Systems
.
Cruise Control
.
Lighting and Bulb Replacement
.
Wiper/Washer Systems
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require immediate action cannot
be cleared until that action is
performed.
.
Doors and Windows
.
Seat Belts
.
Airbag Systems
.
Engine and Transmission
.
Tire Pressure
All messages should be taken
seriously; clearing the message
does not correct the problem.
.
Battery
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
.
Fluid Levels
.
Vehicle Security
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
113
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX
KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, brakes, thermal,
suspension, Teen Driver if
equipped, or tires.
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114
Instruments and Controls
Personalization Menus
Time and Date
The following list of features may be
available:
. Time and Date
Manually set the time and date. See
Clock 0 93.
.
Rear Seat Reminder
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
.
Language
.
Valet Mode
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
.
Radio
Select Off or On.
To access the personalization
menus:
.
Vehicle
.
Bluetooth
.
Apple CarPlay
Select Language, then select from
the available language(s).
.
Android Auto
.
Valet Mode
Voice
.
Display
.
Rear Camera
To turn Valet Mode on and off, see
“Valet Mode” under “Settings” in the
infotainment manual.
.
Return to Factory Settings
Radio
.
Software Information
.
Wi-Fi
To manage the radio features, see
“Radio” under “Settings” in the
infotainment manual.
Vehicle
Personalization
Use the audio system controls to
access the personalization menus
for customizing vehicle features.
1. Touch SETTINGS on the Home
Page of the infotainment
display.
2. Touch the desired feature to
display a list of available
options.
3. Touch to select the desired
feature setting.
4. Press BACK on the center
stack or touch S on the
infotainment display to return to
the previous menu or exit.
Each menu is detailed in the
following information.
Rear Seat Reminder
Language
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
115
Vehicle
Auto Defog
Rear Cross Traffic Alert
Select and the following may be
displayed:
. Climate and Air Quality
The front defog will automatically
react to temperature and humidity
conditions that may cause fogging.
Select Off or On. See Rear Vision
Camera (RVC) 0 172.
.
Collision/Detection Systems
Select Off or On.
Side Blind Zone Alert
Select Off or On. See Side Blind
Zone Alert (SBZA) 0 177.
.
Comfort and Convenience
Auto Rear Defog
.
Lighting
Comfort and Convenience
.
Power Door Locks
.
Remote Lock, Unlock, Start
This allows the Auto Rear Defog to
be turned on or off. This feature will
automatically turn on the rear
window defogger when it is cold
outside.
Select Off or On.
.
Easy Exit Driver Seat
Ionizer
.
Chime Volume
This allows the Ionizer to be turned
off or on.
.
Reverse Tilt Mirror
.
Auto Wipe in Reverse Gear
Climate and Air Quality
Select and the following may be
displayed:
. Auto Fan Speed
.
Auto Defog
.
Auto Rear Defog
.
Ionizer
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Select Off or On.
Collision/Detection Systems
Select and the following may be
displayed:
. Rear Cross Traffic Alert
.
Side Blind Zone Alert
Select and the following may be
displayed:
. Auto Memory Recall
Auto Memory Recall
This feature automatically recalls
the previously stored RKE Memory
positions when entering the vehicle.
See Memory Seats 0 34.
Select Off or On.
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Instruments and Controls
Easy Exit Driver Seat
Auto Wipe in Reverse Gear
Power Door Locks
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
See Memory Seats 0 34.
When on and the front wiper is on,
the rear wiper will automatically
activate when the vehicle is shifted
to R (Reverse).
Select and the following may be
displayed:
. Unlocked Door Anti Lock Out
Select Off or On.
Select Off or On.
Chime Volume
Lighting
This allows the selection of the
chime volume level.
Select and the following may be
displayed:
. Vehicle Locator Lights
Touch + or − to adjust the volume.
Reverse Tilt Mirror
When on, both the driver and
passenger outside mirrors will tilt
downward when the vehicle is
shifted to R (Reverse) to improve
visibility of the ground near the rear
wheels. They will return to their
previous driving position when the
vehicle is shifted out of R (Reverse)
or the engine is turned off.
Select Off or On.
.
Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior
lamps when K on the Remote
Keyless Entry (RKE) transmitter is
pressed to locate the vehicle.
.
Auto Door Unlock
.
Delayed Door Lock
Unlocked Door Anti Lock Out
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
Select Off or On.
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Exit Lighting
Select Off, All Doors, or Driver Door.
This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Delayed Door Lock
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Remote Lock, Unlock, Start
Remote Door Unlock
Select All Doors or Driver Door.
Select and the following may be
displayed:
. Remote Unlock Light Feedback
This allows selection of which doors
will unlock when pressing K on the
RKE transmitter.
Passive Door Lock
.
Remote Lock Feedback
.
Remote Door Unlock
.
Remote Start Auto Heat Seats
.
Passive Door Unlock
.
Passive Door Lock
.
Remote Left in Vehicle Alert
When set to Driver Door, the driver
door will unlock the first time K is
pressed and all doors will unlock
when K is pressed a second time.
When set to All Doors, all of the
doors will unlock at the first press
of K.
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Select All Doors or Driver Door.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn on the heated seats
when using remote start on
cold days. See Heated Front Seats
0 36 and
Remote Vehicle Start 0 15.
117
This allows passive locking to be
turned on or off and selects
feedback. See Remote Keyless
Entry (RKE) System Operation 0 8.
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may be
displayed:
. Pair New Device
Select Off or On.
.
Device Management
Passive Door Unlock
.
Ringtones
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
.
Voice Mail Numbers
.
Text Message Alerts
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Instruments and Controls
Pair New Device
Apple CarPlay
Select Off or On.
Select to pair a new device. See
“Pairing” in “Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Select and the following may
display:
. Apple CarPlay
Manage Android Auto Devices
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone.
Voice Mail Numbers
.
Manage Apple CarPlay Devices
Apple CarPlay
Voice
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select and the following may be
displayed:
. Confidence Threshold
Select Off or On.
.
Prompt Length
Manage Apple CarPlay Devices
.
Audio Feedback Speed
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
.
Display “What Can I Say?” Tips
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
touch the edit icon. Type a new
number, then touch SAVE.
Android Auto
Text Message Alerts
.
This allows the feature to be turned
on or off.
Android Auto
Select Off or On.
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
Select and the following may
display:
. Android Auto
Manage Android Auto Devices
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
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Instruments and Controls
119
Audio Feedback Speed
Rear Camera
Clear All Private Data
This feature adjusts the audio
feedback speed.
This allows selection to clear all
private information from the vehicle.
Select Slow, Medium, or Fast.
Select and the following may be
displayed:
. Guidance Lines
Display “What Can I Say?” Tips
.
Restore Radio Settings
This feature gives tips on what to
say when using voice recognition.
Guidance Lines
Rear Park Assist Symbols
Select Delete or Cancel.
This allows selection to restore
radio settings.
Select Off or On.
Select to turn Off or On. See Rear
Vision Camera (RVC) 0 172.
Display
Rear Park Assist Symbols
Software Information
Select and the following may be
displayed:
. Calibrate Touchscreen
Select to turn Off or On.
Select to view or update the
infotainment system current
software information.
.
Turn Display Off
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment
display or press any infotainment
controls on the center stack to turn
the display on.
Return to Factory Settings
Select and the following may be
displayed:
. Restore Vehicle Settings
.
Clear All Private Data
.
Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel.
Select Restore or Cancel.
Wi-Fi
Select and the following may
display:
. Wi-Fi
.
Manage Wi-Fi Networks
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Instruments and Controls
Wi-Fi
This feature allows Wi-Fi networks
to be turned off or on.
Select Off or On.
Universal Remote
System
instructions refer to a garage door
opener, but can be used for other
devices.
See Radio Frequency Statement
0 290.
Do not use the Universal Remote
system with any garage door opener
that does not have the stop and
reverse feature. This includes any
garage door opener model
manufactured before April 1, 1982.
Manage Wi-Fi Networks
Select to manage Wi-Fi networks.
Wi-Fi must be on for this feature to
be accessed.
Universal Remote System
Programming
Read these instructions completely
before programming the Universal
Remote system. It may help to have
another person assist with the
programming process.
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage
door openers, security systems, and
home automation devices. These
Keep the original hand-held
transmitter for use in other vehicles
as well as for future programming.
Erase the programming when
vehicle ownership is terminated.
See “Erasing Universal Remote
System Buttons” later in this
section.
To program a garage door opener,
park outside directly in line with and
facing the garage door opener
receiver. Clear all people and
objects near the garage door.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Make sure the hand-held transmitter
has a new battery for quick and
accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515.
Programming involves
time-sensitive actions, and may time
out causing the procedure to be
repeated.
To program up to three devices:
1. Hold the end of the hand-held
transmitter about 3 to 8 cm
(1 to 3 in) away from the
Universal Remote system
buttons with the indicator light
in view. The hand-held
transmitter was supplied by the
manufacturer of the garage
door opener receiver.
2. At the same time, press and
hold both the hand-held
transmitter button and one of
the three Universal Remote
second button press may
be required. For a second
time, press and hold the
newly programmed button
for five seconds. If the light
stays on or the garage door
moves, programming is
complete.
system buttons to be used to
operate the garage door. Do
not release either button until
the indicator light changes from
a slow to a rapid flash. Then
release both buttons.
Some garage door openers
may require substitution of
Step 2 with the procedure
under “Radio Signals for
Canada and Some Gate
Operators” later in this section.
3. Press and hold the newly
programmed Universal Remote
system button for five seconds
while watching the indicator
light and garage door
activation.
. If the indicator light stays on
continuously or the garage
door moves when the
button is pressed, then
programming is complete.
There is no need to
complete Steps 4–6.
. If the indicator light does
not come on or the garage
door does not move, a
121
.
If the indicator light blinks
rapidly for two seconds,
then changes to a solid light
and the garage door does
not move, continue with
programming Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3,
locate the Learn or Smart
button inside the garage on the
garage door opener receiver.
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Instruments and Controls
The name and color of the
button may vary by
manufacturer.
5. Press and release the Learn or
Smart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Inside the vehicle, press and
hold the newly programmed
Universal Remote system
button for two seconds and
then release it. If the garage
door does not move or the
lamp on the garage door
opener receiver does not flash,
press and hold the same
button a second time for
two seconds, then release it.
Again, if the door does not
move or the garage door lamp
does not flash, press and hold
the same button a third time for
two seconds, then release it.
The Universal Remote system
should now activate the
garage door.
Repeat the process for
programming the two remaining
buttons.
Radio Signals for Canada and
Some Gate Operators
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515.
Canadian radio-frequency laws and
some U.S. gate operators require
transmitter signals to time out or quit
after several seconds of
transmission. This may not be long
enough for the Universal Remote
system to pick up the signal during
programming.
If the programming did not work,
replace Step 2 under “Programming
the Universal Remote System” with
the following:
Press and hold the Universal
Remote system button while
pressing and releasing the
hand-held transmitter button every
two seconds until the signal has
been successfully accepted by the
Universal Remote system. The
Universal Remote system indicator
light will flash slowly at first and then
rapidly. Proceed with Step 3 under
“Programming the Universal Remote
System” to complete.
Universal Remote System
Operation
Using the Universal Remote
System
Press and hold the appropriate
Universal Remote system button for
at least one-half second. The
indicator light will come on while the
signal is being transmitted.
Erasing Universal Remote
System Buttons
Erase all programmed buttons when
vehicle ownership is terminated.
To erase:
1. Press and hold the two outside
buttons until the indicator light
begins to flash. This should
take about 10 seconds.
2. Release both buttons.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Instruments and Controls
Reprogramming a Single
Universal Remote System
Button
To reprogram any of the system
buttons:
1. Press and hold any one of the
buttons. Do not release the
button.
2. The indicator light will begin to
flash after 20 seconds. Without
releasing the button, proceed
with Step 1 under
“Programming the Universal
Remote System.”
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124
Lighting
Lighting
Exterior Lighting
Exterior Lamp Controls
Exterior Lighting
Exterior Lamp Controls . . . . . . . 124
Headlamp High/Low-Beam
Changer . . . . . . . . . . . . . . . . . . . . 124
Flash-to-Pass . . . . . . . . . . . . . . . . 125
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . 125
Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . 125
Hazard Warning Flashers . . . . . 126
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . 126
Front Fog Lamps . . . . . . . . . . . . . 127
Interior Lighting
Instrument Panel Illumination
Control . . . . . . . . . . . . . . . . . . . . . .
Courtesy Lamps . . . . . . . . . . . . . .
Dome Lamps . . . . . . . . . . . . . . . . .
Reading Lamps . . . . . . . . . . . . . .
5 : Turns on the headlamps
together with the parking lamps and
instrument panel lights. A warning
chime sounds if the driver door is
opened when the ignition is off and
the headlamps are on.
Headlamp High/
Low-Beam Changer
The exterior lamp control is on the
instrument panel to the left of the
steering column.
There are four positions:
127
127
127
128
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . .
Exit Lighting . . . . . . . . . . . . . . . . . .
Battery Power Protection . . . . .
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . .
; : Turns on the parking lamps
including all lamps, except the
headlamps.
128
128
129
129
O : Turns the exterior lamps off and
deactivates the AUTO mode. Turn
O again to reactivate the
AUTO mode.
In Canada, the headlamps will
automatically reactivate when the
vehicle is shifted out of P (Park).
AUTO : Turns the exterior lamps on
and off automatically depending on
outside lighting.
3 : Push the turn signal lever away
from you and release, to turn the
high beams on.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Lighting
To return to low beams, push the
lever again or pull it toward you and
release.
A light sensor on top of the
instrument panel makes the DRL
work, so be sure it is not covered.
The DRL system makes the
low-beam headlamps come on at a
reduced brightness when the
following conditions are met:
. The ignition is on.
This indicator light turns on in the
instrument cluster when the
high-beam headlamps are on.
Flash-to-Pass
To flash the high beams, pull the
turn signal lever all the way toward
you. Then release it.
Daytime Running
Lamps (DRL)
Daytime Running Lamps can make
it easier for others to see the front of
your vehicle during the day. Fully
functional DRL are required on all
vehicles first sold in Canada.
.
The exterior lamp control is
in AUTO.
.
The engine is running.
When the DRL are on, the taillamps,
sidemarker, instrument panel, and
other lamps will not be on.
The headlamps automatically
change from DRL to the regular
headlamps depending on the
darkness of the surroundings. The
other lamps that come on with the
headlamps will also come on.
When it is bright enough outside,
the headlamps go off and the DRL
come on.
125
The DRL turn off when the
headlamps are turned to O or the
ignition is off. For vehicles first sold
in Canada, this control only works
when the vehicle is parked.
Automatic Headlamp
System
When it is dark enough outside and
the exterior lamp control is in the
automatic position, the headlamps
come on automatically. See Exterior
Lamp Controls 0 124.
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126
Lighting
The vehicle has a light sensor on
top of the instrument panel. Make
sure it is not covered, or the
headlamps will be on when they are
not needed.
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.
come on. The transition time for the
lamps coming on varies based on
wiper speed. When the wipers are
not operating, these lamps turn off.
Move the exterior lamp control to P
or ; to disable this feature.
Hazard Warning Flashers
If the vehicle is started in a dark
garage, the automatic headlamp
system comes on immediately. If it
is light outside when the vehicle
leaves the garage, there is a slight
delay before the automatic
headlamp system changes to the
DRL. During that delay, the
instrument cluster may not be as
bright as usual. Make sure the
instrument panel brightness control
is in the full bright position. See
Instrument Panel Illumination
Control 0 127.
Lights On with Wipers
If the windshield wipers are
activated in daylight with the engine
on, and the exterior lamp control is
in AUTO, the headlamps, parking
lamps, and other exterior lamps
Turn and Lane-Change
Signals
Move the lever all the way up or
down to signal a turn.
An arrow on the instrument cluster
will flash in the direction of the turn
or lane change.
Raise or lower the lever until the
arrow starts to flash to signal a lane
change. The turn signal flashes
three times.
| : Press and momentarily hold to
make the front and rear turn signal
lamps flash on and off. This warns
others that you are having trouble.
Press and momentarily hold again
to turn the flashers off.
The lever returns to its starting
position when it is released.
If after signaling a turn or lane
change the arrow flashes rapidly or
does not come on, a signal bulb
may be burned out. Replace any
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Lighting
burned out bulbs. If a bulb is not
burned out, check the fuse. See
Fuses and Circuit Breakers 0 214.
Front Fog Lamps
127
Interior Lighting
Courtesy Lamps
Instrument Panel
Illumination Control
The courtesy lamps come on
automatically when any door is
opened and the dome lamp is in the
door position.
Dome Lamps
Front and Rear Dome Lamps
The fog lamps button is on the
instrument panel beside the steering
wheel.
To turn on the fog lamps, the ignition
and the headlamps or parking lamps
must be on.
# : If equipped, press to turn on or
off. An indicator light on the
instrument cluster comes on when
the fog lamps are on.
Some localities have laws that
require the headlamps to be on
along with the fog lamps.
The brightness of the instrument
cluster display, infotainment display
and controls, steering wheel
controls, and all other illuminated
controls, as well as feature status
indicators can be adjusted.
The knob for this feature is on the
instrument panel beside the steering
column.
Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to
brighten or dim the lights.
The front dome lamp controls are in
the overhead console.
( : Press to turn the lamps off,
even when a door is open.
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128
Lighting
H : When the button is returned to
R : Press to turn on the dome lamps.
the middle position, the lamps turn
on automatically when a door is
opened.
Lighting Features
Reading Lamps
Entry Lighting
Some exterior lamps and interior
lamps turn on briefly at night, or in
areas with limited lighting, when K
is pressed on the Remote Keyless
Entry (RKE) transmitter. When a
door is opened, the interior lamps
come on. They stay on for about
20 seconds. When all of the doors
have been closed or the ignition is
turned on, they gradually fade out.
' : Press to turn on the dome
lamps.
The front reading lamps are in the
overhead console.
The rear dome lamp controls are in
the headliner above the rear seats.
9 : Press to turn the lamps off,
even when a door is open.
H : When the button is returned to
the middle position, the lamps turn
on automatically when a door is
opened.
# or $ : Press to turn each lamp
on or off.
This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization 0 114.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The interior lamps come
on after the ignition is turned off.
The exterior lamps and interior
lamps remain on for a set amount of
time, then automatically turn off.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Lighting
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
Exterior Lighting Battery
Saver
This feature can be changed. See
Vehicle Personalization 0 114.
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the O position and then back to
the ; or 2 position.
Battery Power Protection
The battery saver feature protects
against draining the vehicle's
battery.
If some interior lamps or the manual
parking lamps or headlamps are left
on and the ignition is turned off, the
battery rundown protection system
automatically turns the lamp off after
some time.
To restart the 10-minute timer, turn
the exterior lamp control to the O
position and then back to the ;
or 5 position. To keep the lamps
on for more than 10 minutes, the
ignition must be on or in ACC/
ACCESSORY.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.
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130
Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 130
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems
The heating, cooling, defrosting, and ventilation for the vehicle can be
controlled with this system.
Climate Control Systems . . . . . 131
Dual Automatic Climate
Control System . . . . . . . . . . . . . 133
131
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 136
Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . 137
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . 137
Service . . . . . . . . . . . . . . . . . . . . . . . 137
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Defrost
5. Rear Window Defogger
6. Air Conditioning
7. Recirculation
The following are climate control
settings that use more fuel:
. Defrost mode
.
Extreme temperature settings
.
High fan speed settings
To help reduce fuel usage:
. Select a temperature setting that
is higher in hot weather and
lower in cold weather.
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132
.
.
Climate Controls
Turn off the air conditioning
when it is not needed.
Only use defrost to clear the
windows.
9 : Turn the knob clockwise or
counterclockwise to increase or
decrease the fan speed. Turn the
knob completely to 0 to turn off the
fan and air conditioning compressor.
Temperature Control : Turn the
knob clockwise or counterclockwise
to increase or decrease the
temperature setting.
Air Delivery Mode Control : Press
[, Y , or X to change the
direction of the airflow. Air delivery
mode settings can be combined. An
indicator light comes on in the
selected mode button.
[ : Air is directed to the floor
outlets.
Y : Air is directed to the instrument
panel outlets.
X : Air is directed to the windshield
and side window vents.
0 : Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield.
For best results, clear all snow and
ice from the windshield before
defrosting.
Do not drive the vehicle until all the
windows are clear.
Air Conditioning
# : Press to turn the air
conditioning on or off. If the fan is
turned off or the outside
temperature falls below freezing, the
air conditioner will not run and the
indicator light turns off.
h : Press to turn on the
recirculation. An indicator light
comes on. Air is recirculated inside
the vehicle. It helps to quickly cool
the air inside the vehicle or reduce
entry of outside air and odors. To
improve fuel efficiency and to cool
the vehicle faster, recirculation may
be automatically selected in warm
weather when the temperature is set
to the coldest setting. The
recirculation light will not come on.
Press h to select recirculation;
press it again to select outside air.
Rear Window Defogger
1 : Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp
object to clear the inside rear
window. Do not adhere anything
to the defogger grid lines in the
rear glass. These actions may
damage the rear defogger.
Repairs would not be covered by
the vehicle warranty.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Climate Controls
Dual Automatic Climate Control System
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
133
To help reduce fuel usage:
. Use the full automatic control as
described under “Automatic
Operation” following.
. Select a temperature setting that
is higher in hot weather and
lower in cold weather.
. Turn off the air conditioning
when it is not needed.
. Only use defrost to clear the
windows.
Automatic Operation
1. Driver and Passenger Heated
Seats (If Equipped)
8. Air Conditioning
9. Recirculation
2. Driver and Passenger
Temperature Controls
10. Heated Steering Wheel (If
Equipped)
3. Air Delivery Modes
5. Defrost
The following are climate control
settings that use more fuel:
. Defrost mode
6. Rear Window Defogger
.
Extreme temperature settings
7. Fan Controls
.
High fan speed settings
4. AUTO (Automatic Operation)
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
selected setting is displayed.
Functions not manually set will
continue to be automatically
controlled, even if the AUTO
indicator is not lit.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
134
Climate Controls
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and
to cool the vehicle faster,
recirculation may be
automatically selected in warm
weather. The recirculation light
will not come on. Press h to
select recirculation; press it
again to select outside air.
Manual Operation
9 : Press the lower 9 button to
decrease the fan speed. Pressing
the lower button longer turns the fan
and cooling off. Press the upper 9
button to increase the fan speed.
The selected fan speed is indicated
by a number on the display screen.
Press AUTO to return to automatic
operation.
Air Delivery Modes : Press
[, Y,
Air Conditioning
or X to change the direction of the
airflow. Air delivery mode settings
can be combined. An indicator light
comes on in the selected mode
button.
# : Press to turn the air
Changing the mode cancels the
automatic operation and the
direction of the airflow is manually
controlled. Press AUTO to return to
automatic operation.
Press AUTO to return to automatic
operation. When the indicator light
is on, the air conditioner runs
automatically to cool the air inside
the vehicle or to dry the air needed
to defog the windshield faster.
[ : Air is directed to the floor
outlets.
Y : Air is directed to the instrument
panel outlets.
X : Air is directed to the windshield
and side window vents.
0 : Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield.
For best results, clear all snow and
ice from the windshield before
defrosting.
conditioning on or off. If the fan is
turned off or the outside
temperature falls below freezing, the
air conditioner will not run and the
indicator light turns off.
h : Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle or reduce entry
of outside air and odors.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. If the climate control
system does not detect possible
window fogging, it returns to normal
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Climate Controls
operation. To turn Auto Defog off or
on, see "Climate and Air Quality"
under Vehicle Personalization
0 114.
Ionizer : If equipped with an ionizer,
this feature helps to clean the air
inside the vehicle and remove
contaminants such as pollen, odors,
and dust. To turn the ionizer on or
off, see “Climate and Air Quality”
under Vehicle Personalization
0 114.
Rear Window Defogger
= : Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
The rear window defogger can be
set to automatic operation. See
“Climate and Air Quality” under
Vehicle Personalization 0 114.
When Auto Rear Defog is turned on,
the rear window defogger turns on
automatically when the interior
temperature is cold and the outside
temperature is about 4 °C (40 °F)
and below. The auto rear defogger
turns off automatically after about
10 minutes. At higher speeds, the
rear window defogger may stay on
continuously.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on and
help to clear fog or frost from the
surface of the mirrors. See Heated
Mirrors 0 23.
Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
135
M or L : If equipped, press to turn
the heated seats on or off. See
Heated Front Seats 0 36.
( : If equipped, press to turn the
heated steering wheel on or off. See
Heated Steering Wheel 0 89.
Remote Start Climate Control
Operation : If equipped with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If equipped, the heated seats may
come on during a remote start. The
heated seat indicator lights do not
come on during a remote start. See
Remote Vehicle Start 0 15 and
Heated Front Seats 0 36.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
136
Climate Controls
Sensors
Air Vents
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
Use the louvers located on the air
vents to change the direction of the
airflow.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
If the sensor is covered, the
automatic climate control system
may not work properly.
Operation Tips
. Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
.
Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
can block the flow of air into the
vehicle.
.
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
.
Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Climate Controls
3. Open the filter cover by
releasing tabs on both sides
and pulling up the cover.
Maintenance
Air Intake
4. Replace the air filter.
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
5. Close the air filter cover and
reinstall the glove box.
See your dealer if additional
assistance is needed.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0 264.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0 274.
1. Open the glove box completely
and disconnect the damper on
the outboard side.
137
Service
2. Push in both sides of the glove
box and pull to remove.
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
138
Climate Controls
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0 264.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . .
Driving Environment . . . . . . . . . .
Vehicle Design . . . . . . . . . . . . . . .
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . .
Distracted Driving . . . . . . . . . . . .
Defensive Driving . . . . . . . . . . . . .
Drunk Driving . . . . . . . . . . . . . . . . .
Control of a Vehicle . . . . . . . . . . .
Braking . . . . . . . . . . . . . . . . . . . . . . .
Steering . . . . . . . . . . . . . . . . . . . . . .
Off-Road Recovery . . . . . . . . . . .
Loss of Control . . . . . . . . . . . . . . .
Driving on Wet Roads . . . . . . . .
Hill and Mountain Roads . . . . .
Winter Driving . . . . . . . . . . . . . . . .
If the Vehicle Is Stuck . . . . . . . .
Vehicle Load Limits . . . . . . . . . . .
140
140
140
141
141
142
142
142
142
143
144
144
145
146
146
147
148
Starting and Operating
New Vehicle Break-In . . . . . . . . .
Ignition Positions . . . . . . . . . . . . .
Starting the Engine . . . . . . . . . . .
Engine Heater . . . . . . . . . . . . . . . .
152
152
154
155
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . .
Shifting Into Park . . . . . . . . . . . . .
Shifting out of Park . . . . . . . . . . .
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . .
Extended Parking . . . . . . . . . . . .
157
157
158
159
159
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 160
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . 160
Automatic Transmission
Automatic Transmission . . . . . . 161
Manual Mode . . . . . . . . . . . . . . . . . 163
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 164
Brakes
Antilock Brake
System (ABS) . . . . . . . . . . . . . . .
Parking Brake . . . . . . . . . . . . . . . .
Brake Assist . . . . . . . . . . . . . . . . . .
Hill Start Assist (HSA) . . . . . . . .
164
165
165
165
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 166
139
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 168
Driver Assistance Systems
Driver Assistance Systems . . .
Rear Vision Camera (RVC) . . .
Park Assist . . . . . . . . . . . . . . . . . . .
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . .
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . .
Lane Departure
Warning (LDW) . . . . . . . . . . . . .
170
172
174
175
177
179
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 180
Recommended Fuel . . . . . . . . . . 181
Prohibited Fuels . . . . . . . . . . . . . . 181
Fuels in Foreign Countries . . . 181
Fuel Additives . . . . . . . . . . . . . . . . 181
Filling the Tank (Capless
Fuel Fill) . . . . . . . . . . . . . . . . . . . . 182
Filling the Tank (Capped
Fuel Fill) . . . . . . . . . . . . . . . . . . . . 183
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 185
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
140
Driving and Operating
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 186
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 186
Driving Information
Driver Behavior
Driving is an important
responsibility. Driver behavior, the
driving environment, and the
vehicle's design all affect how well a
vehicle performs.
Being aware of these factors can
help in understanding how the
vehicle handles and what can be
done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced
or prevented by the use of seat
belts. In a rollover crash, an
unbelted person is significantly
more likely to die than a person
wearing a seat belt. In addition,
avoiding excessive speed, sudden
or abrupt turns, and drunken or
aggressive driving can help make
trips safer and avoid the possibility
of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other
times where visibility or traction may
be limited, such as on curves,
slippery roads, or hilly terrain.
Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. This is because they
have a higher ground clearance and
a narrower track or shorter
wheelbase than passenger cars,
which makes them more capable for
off-road driving. While these design
characteristics provide the driver
with a better view of the road, these
vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the
same as a vehicle with a lower
center of gravity, like a car, in similar
situations.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
Driving for Better Fuel
Economy
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
141
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
142
Driving and Operating
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint.
.
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{ Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts 0 42.
.
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready.
.
Allow enough following distance
between you and the driver in
front of you.
.
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{ Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious — or even
fatal — collision if you drive after
drinking.
(Continued)
Warning (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
.
Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Caution (Continued)
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.
143
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Steering
Curve Tips
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
(Continued)
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
.
Take curves at a reasonable
speed.
.
Reduce speed before entering a
curve.
.
Maintain a reasonable steady
speed through the curve.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
144
.
Driving and Operating
Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Off-Road Recovery
Loss of Control
Steering in Emergencies
.
Skidding
There are some situations when
steering around a problem may
be more effective than braking.
.
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.
The Antilock Brake System
(ABS) allows steering while
braking.
3. Turn the steering wheel to go
straight down the roadway.
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about
one-eighth of a turn, until the
right front tire contacts the
pavement edge.
There are three types of skids that
correspond to the vehicle's three
control systems:
. Braking Skid — wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid — too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
.
.
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues — such
as enough water, ice, or packed
snow on the road to make a
mirrored surface — and slow
down when you have any doubt.
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{ Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
(Continued)
145
Warning (Continued)
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
. Allow extra following distance.
.
Pass with caution.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
146
Driving and Operating
.
Keep windshield wiping
equipment in good shape.
.
Keep the windshield washer fluid
reservoir filled.
.
Have good tires with proper
tread depth. See Tires 0 221.
.
Turn off cruise control.
Warning (Continued)
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{
Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
.
Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
.
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
{ Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
(Continued)
Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
. Keep the vehicle serviced and in
good shape.
. Check all fluid levels, brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
.
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
. Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0 166.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
than when on dry pavement.
See Antilock Brake System
(ABS) 0 164.
.
.
Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0 284. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{ Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
147
Warning (Continued)
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0 160.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
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Driving and Operating
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See Traction
Control/Electronic Stability Control
0 166.
{ Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle 0 249.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the
vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it may
properly carry, the Tire and
Loading Information label and
the Certification/Tire label.
{ Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Tire and Loading Information
Label
Example Label
A vehicle-specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). The Tire and Loading
Information label shows the
number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows
the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more
information on tires and inflation
see Tires 0 221 and
Tire Pressure 0 228.
There is also important loading
information on the vehicle
Certification/Tire label. It may
show the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.
“Steps for Determining Correct
Load Limit–
1. Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
149
2. Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3. Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4. The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
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150
Driving and Operating
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing
a trailer, load from your
trailer will be transferred to
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
This vehicle is neither designed
nor intended to tow a trailer.
Example 1
Example 2
1. Vehicle Capacity Weight
1. Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2. Subtract Occupant
Weight @ 68 kg (150 lbs)
× 2 = 136 kg (300 lbs).
3. Available Occupant and
Cargo Weight = 317 kg
(700 lbs).
for Example 2 = 453 kg
(1,000 lbs).
2. Subtract Occupant
Weight @ 68 kg (150 lbs)
× 5 = 340 kg (750 lbs).
3. Available Cargo Weight
= 113 kg (250 lbs).
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
1. Vehicle Capacity Weight
Refer to your vehicle's Tire and
Loading Information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined
Vehicle Weight Rating (GVWR).
The GVWR includes the weight
of the vehicle, all occupants,
fuel, and cargo.
The Certification/Tire label may
also show the maximum weights
for the front and rear axles,
called the Gross Axle Weight
Rating (GAWR). To find out the
actual loads on the front and
rear axles, weigh the vehicle at
a weigh station. Your dealer can
help with this. Be sure to spread
the load equally on both sides of
the centerline.
Example 3
for Example 3 = 453 kg
(1,000 lbs).
2. Subtract Occupant
Weight @ 91 kg
(200 lbs) × 5 = 453 kg
(1,000 lbs).
3. Available Cargo Weight
= 0 kg (0 lbs).
151
Label Example
A vehicle-specific Certification/
Tire label is attached to the
center pillar (B-pillar).
The label may show the size of
the vehicle's original tires and
the inflation pressures needed to
obtain the gross weight capacity
of the vehicle. The label shows
the gross weight capacity of the
vehicle. This is called the Gross
Caution
Overloading the vehicle may
cause damage. Repairs would not
be covered by the vehicle
warranty. Do not overload the
vehicle.
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Driving and Operating
{ Warning
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.
Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.
Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.
Do not leave an
unsecured child restraint
in the vehicle.
.
When you carry
something inside the
vehicle, secure it
whenever you can.
.
Do not leave a seat
folded down unless you
need to.
Starting and
Operating
New Vehicle Break-In
Caution
The vehicle does not need an
elaborate break-in. But it will
perform better in the long run if
you follow these guidelines:
. Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
(Continued)
Caution (Continued)
breaking-in guideline every
time you get new brake
linings.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
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Driving and Operating
The vehicle has an electronic
keyless ignition with pushbutton
start. The RKE transmitter must be
in the vehicle for the system to
operate.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and the Driver
Information Center (DIC) will display
the message SHIFT TO PARK.
If the vehicle is not working, the
vehicle may be near a strong
antenna signal causing interference
to the Keyless Access system. See
Remote Keyless Entry (RKE)
System Operation 0 8.
When the vehicle is shifted into
P (Park), the ignition system turn off.
To shift out of P (Park), the ignition
must be on or in ACC/
ACCESSORY, and the brake must
be applied.
Stopping the Engine/LOCK/OFF
(No Indicator Lights) : When the
vehicle is stopped, press ENGINE
START/STOP once to turn the
engine off. If the vehicle is in
P (Park), the ignition will turn off,
and Retained Accessory
Power (RAP) will remain active. See
Retained Accessory Power (RAP)
0 157.
Do not turn the ignition off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
153
3. Come to a complete stop, shift
to P (Park), and turn the
ignition off.
4. Set the parking brake. See
Parking Brake 0 165.
{ Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/
STOP for longer than two seconds,
or press twice in five seconds.
ACC/ACCESSORY (Amber
Indicator Light) : This mode allows
you to use some electrical
accessories when the engine is off.
With the ignition off, pressing
ENGINE START/STOP one time
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154
Driving and Operating
without the brake pedal applied will
place the ignition system in ACC/
ACCESSORY.
malfunction indicator lamp as may
be required for emission inspection
purposes.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
ON/RUN/START (Green Indicator
Light) : This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
ENGINE START/STOP once will
place the ignition system in ON/
RUN/START.
Once engine cranking begins,
release ENGINE START/STOP.
Engine cranking will continue until
the engine starts. See Starting the
Engine 0 154.
The engine will then remain in
ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 186.
Starting Procedure
1. With the Keyless Access
system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See Driver Information Center
(DIC) 0 110 and
Remote Keyless Entry (RKE)
System Operation 0 8.
Caution
Cranking the engine for long
periods of time, by pressing
ENGINE START/STOP
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start
after five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
155
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{ Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
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156
Driving and Operating
{ Warning
2. Open the hood and unwrap the
electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded
110-volt AC outlet.
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
(Continued)
Warning (Continued)
it overheat and cause a fire,
property damage, electric
shock, and injury.
.
Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
.
While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
.
Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
.
Power Windows (during RAP
this functionality will be lost
when any door is opened)
.
Sunroof (during RAP this
functionality will be lost when
any door is opened)
.
Auxiliary Power Outlet
.
Audio System
.
OnStar System
Shifting Into Park
1. Hold the brake pedal down and
set the parking brake. See
Parking Brake 0 165.
2. Move the shift lever into
P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{ Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
(Continued)
157
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0 157.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved
the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from
P (Park) without first pressing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).
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Driving and Operating
Torque Lock
If you are parking on a hill and do
not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To prevent
torque lock, set the parking brake
and then shift into P (Park) properly
before you leave the driver seat. To
find out how, see “Shifting Into Park”
previously in this section.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).
Shifting out of Park
This vehicle is equipped with a shift
lock control. The shift lock control is
designed to prevent movement of
the shift lever out of P (Park) unless
the ignition is on and the brake
pedal is applied.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0 246.
To shift out of P (Park):
1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park):
1. Fully release the shift lever
button.
2. Hold the brake pedal down and
press the shift lever button
again.
3. Move the shift lever to the
desired position.
If the shift lever still cannot be
moved from P (Park), see “Shift
Lock Manual Release” following.
Shift Lock Manual Release
The automatic transmission has an
electric park lock. The ignition must
be on and the brake pedal must be
pressed so the shift lever can be
moved from the P (Park) position.
If the battery has lost power, the
shift lever cannot be moved from
P (Park) unless the shift lock manual
release is disengaged manually.
To access the shift lock manual
release:
1. Turn the ignition off.
2. Hold the brake pedal down.
Apply the parking brake.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
5. Move the shift lever out of
P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.
8. Have the cause of the problem
fixed by your dealer.
3. Remove the cover on the
console.
Parking over Things
That Burn
{ Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
4. Insert and push the key into
the slot.
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.
159
See Shifting Into Park 0 157 and
Engine Exhaust 0 160.
If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.
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Driving and Operating
Engine Exhaust
{ Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if:
. The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)
Warning (Continued)
.
There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle:
. Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park 0 157 and
Engine Exhaust 0 160.
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Driving and Operating
Automatic
Transmission
The selected gear is also shown in
the instrument cluster.
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{ Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0 157.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. The regular brake must be
fully applied first and then the shift
lever button must be pressed before
shifting from P (Park) when the
ignition is on. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever
161
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. See Shifting out of Park 0 158.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0 147.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
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162
Driving and Operating
{ Warning
Caution
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
Caution
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0 163.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
Automatic Transmission
Adaptation Feature : While the
vehicle is being driven and gear
shifting takes place, the
transmission will learn and adapt.
This increases durability and
maintains the best shift quality of
the life of the vehicle.
During vehicle break-in (initial
driving), it is normal to experience
some shift bumps. Shift quality will
improve with the normal gear
shifting as the transmission learns
and adapts.
Operating Modes
The transmission may operate in a
lower gear than normal to improve
vehicle performance. The engine
speed may be higher and there may
be an increase in noise during the
following conditions:
. When climbing a grade
.
When driving downhill
.
When driving in hot
temperatures or at high altitude
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Manual Mode
Driver Shift Control (DSC)
position, the vehicle will
automatically shift into
1 (First) gear.
2. Press the + (plus) end of the
button on the top of the shift
lever to upshift, or press the −
(minus) end of the button to
downshift.
The instrument cluster will change
from the currently displayed
message to the letter “M,” for
Manual position, and a number
indicating the requested gear.
DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from
D (Drive) rearward to
M (Manual Mode).
While driving in manual mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual
While using the DSC feature, the
transmission will have firmer shifting
and sportier performance. This can
be used for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
163
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
. The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.
. The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high.
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164
Driving and Operating
Drive Systems
Brakes
All-Wheel Drive
Antilock Brake
System (ABS)
If equipped, this feature transfers
engine power, as required, to all
four wheels. It is fully automatic, and
adjusts itself as needed for road
conditions.
When using a compact spare tire on
an All-Wheel Drive (AWD) vehicle,
the system automatically detects the
compact spare and disables AWD to
protect the system. A Driver
Information Center (DIC) message
will display on the instrument
cluster. See Vehicle Messages
0 113. To restore AWD operation
and prevent excessive wear on the
system, replace the compact spare
with a full-size tire as soon as
possible. See Compact Spare Tire
0 245.
AWD will be disabled and the
message will display if there is
excessive wheel spin. When the
system cools down, AWD will be
restored.
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
ABS does not change the time
needed to get a foot on the brake
pedal and does not always
decrease stopping distance. If you
get too close to the vehicle ahead,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room ahead to stop,
even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly.
Hearing or feeling ABS operate is
normal.
Braking in Emergencies
ABS allows steering and braking at
the same time. In many
emergencies, steering can help
even more than braking.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 105.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Parking Brake
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
Brake Assist
To set the parking brake, hold the
brake pedal down and pull up on the
parking brake lever. If the ignition is
on, the brake system warning light
will come on. See Brake System
Warning Light 0 105.
To release the parking brake, hold
the brake pedal down. Pull the
parking brake lever up until you can
press the release button. Hold the
release button in as you move the
brake lever all the way down.
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake
pedal pulsation, and/or pedal
165
movement during this time may
occur. Continue to apply the brake
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{ Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving 0 142.
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166
Driving and Operating
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
temporarily prevents the vehicle
from rolling in an unintended
direction during the transition from
brake pedal release to accelerator
pedal apply. The brakes release
when the accelerator pedal is
applied or automatically release
after a few seconds. The brakes
may also release under other
conditions. Do not rely on HSA to
hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0 147
and “Turning the Systems Off and
On” later in this section.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
2. Turn the engine off and wait
15 seconds.
3. Start the engine.
The indicator light for both systems
is in the instrument cluster. This
light will:
. Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
d comes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
d comes on and stays on:
1. Stop the vehicle.
Drive the vehicle. If d comes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
167
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release g. The Traction Off light i
displays in the instrument cluster.
The appropriate message may
display in the DIC.
To turn TCS on again, press and
release g. The Traction Off light i
displayed in the instrument cluster
will turn off.
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168
Driving and Operating
If TCS is limiting wheel spin when g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold g until the
Traction Off light i and StabiliTrak/
ESC Off light g come on and stay
on in the instrument cluster. The
appropriate message may display in
the DIC.
To turn TCS and StabiliTrak/ESC on
again, press and release g. The
Traction Off light i and StabiliTrak/
ESC Off light g in the instrument
cluster turn off.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 189.
Cruise Control
The cruise control lets the vehicle
maintain a speed of about 40 km/h
(25 mph) or more without keeping
your foot on the accelerator. Cruise
control does not work at speeds
below 40 km/h (25 mph).
{ Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
disengage. See Traction Control/
Electronic Stability Control 0 166.
If a collision alert occurs when
cruise control is activated, cruise
control is disengaged. See Forward
Collision Alert (FCA) System 0 175.
When road conditions allow you to
safely use it again, cruise control
can be turned back on.
If the brakes are applied, cruise
control disengages.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
The vehicle has a Traction Control
System (TCS) or StabiliTrak/
Electronic Stability Control (ESC)
system that begins to limit wheel
spin while using cruise control and
the cruise control will automatically
o : Press to turn the cruise control
system on or off. A white indicator
comes in the instrument cluster
when cruise is turned on.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
RES/+ : If there is a set speed in
memory, move the thumbwheel up
briefly to resume to that speed or
hold upward to accelerate. If cruise
control is already active, use to
increase vehicle speed.
SET/− : Move the thumbwheel down
briefly to set the speed and activate
cruise control. If cruise control is
already active, use to decrease
speed.
n : Press to disengage cruise
control without erasing the set
speed from memory.
Setting Cruise Control
If o is on when not in use, SET/−
or RES/+ could get bumped and
go into cruise when not desired.
Keep o off when cruise control is
not being used.
To set a speed:
1. Press o to turn cruise
control on.
2. Get up to the speed desired.
3. Move the thumbwheel down
toward SET/− and release it.
4. Remove your foot from the
accelerator.
The cruise control indicator on the
instrument cluster turns green after
cruise control has been set to the
desired speed. See Instrument
Cluster 0 95.
Resuming a Set Speed
If the cruise control is set at a
desired speed and then the
brakes are applied or n is
pressed, the cruise control is
disengaged without erasing the set
speed from memory. Once the
vehicle speed is about 40 km/h
(25 mph) or greater, move the
thumbwheel up toward RES/+
briefly. The vehicle returns to the
previously set speed.
Increasing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel up toward
RES/+ and hold it until the
desired speed is reached, then
release it.
.
169
To increase vehicle speed in
small increments, move the
thumbwheel up toward RES/+
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Driver Information Center
(DIC) 0 110. The increment value
used depends on the units
displayed.
Reducing Speed While Using
Cruise Control
If the cruise control system is
already activated:
. Move the thumbwheel toward
SET/− and hold until the desired
lower speed is reached, then
release it.
. To decrease the vehicle speed in
small increments, move the
thumbwheel toward SET/−
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.
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170
Driving and Operating
The speedometer reading can be
displayed in either English or metric
units. See Driver Information Center
(DIC) 0 110. The increment value
used depends on the units
displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle slows down to the previous
set cruise control speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
moving the thumbwheel toward
SET/− will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well cruise control works on
hills depends on the vehicle speed,
load, and the steepness of the hills.
When going up steep hills, you
might have to step on the
accelerator pedal to maintain the
vehicle speed. When going
downhill, you might have to brake or
shift to a lower gear to keep your
speed down. If the brake pedal is
applied, cruise control will
disengage.
Ending Cruise Control
There are four ways to end cruise
control:
. To disengage cruise control,
step lightly on the brake pedal.
n.
.
Press
.
Shift the transmission to
N (Neutral).
.
To turn off cruise control,
press o.
Erasing Speed Memory
The cruise control set speed
is erased from memory if o is
pressed or if the vehicle is
turned off.
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{ Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. See Defensive Driving
0 142.
Under many conditions, these
systems will not:
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Warning (Continued)
Warning (Continued)
.
Detect children,
pedestrians, bicyclists,
or animals.
.
Detect vehicles or objects
outside the area monitored
by the system.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
.
Work at all driving speeds.
Audible Alert
.
Warn you or provide you
with enough time to avoid a
crash.
.
Work under poor visibility or
bad weather conditions.
.
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” under Vehicle
Personalization 0 114.
Work if the detection sensor
is not cleaned or is covered
by ice, snow, mud, or dirt.
.
Work if the detection sensor
is covered up, such as with
a sticker, magnet, or metal
plate.
.
Work if the area surrounding
the detection sensor is
damaged or not properly
repaired.
(Continued)
171
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
.
Front and rear bumpers and the
area below the bumpers
.
Front grille and headlamps
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172
Driving and Operating
.
Front camera lens in the front
grille or near the front emblem
.
Front side and rear side panels
.
Outside of the windshield in front
of the rearview mirrors
.
Side camera lens on the bottom
of the outside mirrors
.
Rear side corner bumpers
.
Rear Vision Camera above the
license plate
Rear Vision
Camera (RVC)
The RVC can assist when backing
up by displaying a view of the area
behind the vehicle.
{ Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
(Continued)
Warning (Continued)
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
An image appears on the
infotainment display when the
vehicle is shifted into R (Reverse).
The previous screen displays when
the vehicle is shifted out of
R (Reverse) after a short delay. To
return to the previous screen
sooner, press any button on the
infotainment display, shift into
P (Park), or reach a vehicle speed
of approximately 12 km/h (8 mph).
Symbols and Guidelines
The RVC may have a guideline
overlay that can help you align the
vehicle when backing into a parking
spot. Select the guidance lines
button on the camera screen to
enable or disable the guidance
lines, or see Vehicle Personalization
0 114.
The RVC system may have a
feature that lets you view Park
Assist symbols on the infotainment
screen while using the RVC. The
Rear Park Assist (RPA) system
must not be disabled to use the
caution symbols. The error message
Rear Park Assist Symbols
Unavailable may display if RPA has
been disabled and the symbols
have been turned on. See Park
Assist 0 174.
Rear Cross Traffic Alert (RCTA)
On vehicles with the RCTA, a
warning triangle with a left or right
pointing arrow may appear on the
infotainment display to warn of
traffic coming from the left or the
right. Three beeps will sound from
the speaker on that side. This
system detects objects coming from
up to 20 m (65 ft) from the left or
right side behind the vehicle. The
RCTA system will not work properly
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
if ice, snow, mud, or anything else
builds up on the rear bumper
sensors.
1. View Displayed by the
Camera
2. Corner of the Rear Bumper
The following illustrations show the
field of view that the camera
provides.
Rear Vision Camera Location
173
When the System Does Not
Seem To Work Properly
The RVC may not work properly or
display a clear image if:
. It is dark.
The camera is above the license
plate.
.
The sun or the beam of
headlamps is shining directly
into the camera lens.
.
Ice, snow, mud, or anything else
builds up on the camera lens.
Clean the lens, rinse it with
water, and wipe it with a soft
cloth.
.
The back of the vehicle is in a
crash. The position and
mounting angle of the camera
can change or the camera can
be affected. Be sure to have the
camera and its position and
mounting angle checked at your
dealer.
.
There are extreme temperature
changes.
1. View Displayed by the
Camera
The area displayed by the camera is
limited.
It does not display objects that are
close to either corner or under the
bumper and can vary depending on
vehicle orientation or road
conditions. Displayed images may
be closer or farther than they
appear.
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174
Driving and Operating
Park Assist
If equipped, the Front and Rear
Park Assist (FRPA) system assists
you with parking and avoiding
objects. FRPA operates at speeds
less than 8 km/h (5 mph). The
sensors on the front and rear
bumper detect objects up to 1.2 m
(4 ft) in front of the vehicle, 2.5 m
(8 ft) behind the vehicle, and at least
25 cm (10 in) off the ground and
below liftgate level. This detection
distance may be less during warmer
or humid weather.
{ Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h
(5 mph). To prevent injury, death,
or vehicle damage, even with
Park Assist, always check the
(Continued)
Warning (Continued)
area around the vehicle and
check all mirrors before moving
forward or backing.
How the System Works
When the vehicle is shifted into
R (Reverse) the front and rear
sensors are automatically turned on.
After the vehicle is shifted out of
R (Reverse), the rear sensors are
turned off and the front sensors stay
on until the vehicle is above a
speed of 8 km/h (5 mph). For the
front Park Assist system to be active
again without shifting into
R (Reverse), X must be pressed.
See “Turning the System On and
Off” later in this section.
When the vehicle is in N (Neutral),
the system may be active. If the
vehicle is in a car wash, the sensors
may detect objects in the car wash.
See “Turning the System On and
Off” later in this section to turn the
system off.
When an object is first detected in
the rear, one beep will be heard
from the rear. When an object is
very close (<0.6 m (2 ft) in the
vehicle rear or <0.3 m (1 ft) in the
vehicle front), five beeps will sound
from the front or rear depending on
object location. Beeps for FPA are
higher pitched than for RPA.
Objects Detected by Both the
Front and Rear Sensors
In general, if objects are detected at
the same time near both the front
and rear bumpers while backing up,
the beeps only sound to indicate
that objects are close to the rear
bumper.
However, if an object comes within
0.3 m (1 ft) of the front bumper while
the vehicle is backing up and at the
same time there is another object
further than 0.3 m (1 ft) from the rear
bumper, then higher-pitched beeps
only sound to indicate the front
object.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Turning the System On and Off
.
The sensors are not clean. Keep
the vehicle's bumpers free of
mud, dirt, snow, ice, and slush.
For cleaning instructions, see
Exterior Care 0 252.
.
The Park Assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may not
clear until the frost or ice has
melted.
The FRPA system can be turned on
and off by pressing X on the
center stack.
The indicator light in the button
comes on when the system is
turned on.
When the system is off, the indicator
light in the button is off or PARK
ASSIST OFF briefly displays on the
Driver Information Center (DIC).
FRPA defaults to the on setting
each time the vehicle is started.
.
When the System Does Not
Seem to Work Properly
If the FRPA system does not
activate due to a temporary
condition, a message may display
on the DIC. This can occur under
the following conditions:
. The driver has disabled the
system.
An object was hanging out of the
liftgate during the last drive
cycle. Once the object is
removed, FRPA will return to
normal operation.
.
An object or cover is attached to
the front of the vehicle.
.
The bumper is damaged. Take
the vehicle to your dealer to
repair the system.
.
175
Other conditions, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck, are affecting
system performance.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph).
{ Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
176
Driving and Operating
Warning (Continued)
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
does not warn of pedestrians,
animals, signs, guardrails,
bridges, construction barrels,
or other objects. Be ready to take
action and apply the brakes. See
Defensive Driving 0 142.
FCA can be disabled with either the
FCA steering wheel control or,
if equipped, through vehicle
personalization. See “Collision/
Detection Systems” under Vehicle
Personalization 0 114.
Detecting the Vehicle Ahead
FCA warnings will not occur unless
the FCA system detects a vehicle
ahead. When a vehicle is detected,
the vehicle ahead indicator will
display green. Vehicles may not be
detected on curves, highway exit
ramps, or hills, due to poor visibility;
or if a vehicle ahead is partially
blocked by pedestrians or other
objects. FCA will not detect another
vehicle ahead until it is completely
in the driving lane.
Warning (Continued)
proper condition. Keep the
windshield, headlamps, and FCA
sensors clean and in good repair.
Collision Alert
{ Warning
FCA does not provide a warning
to help avoid a crash, unless it
detects a vehicle. FCA may not
detect a vehicle ahead if the FCA
sensor is blocked by dirt, snow,
or ice, or if the windshield is
damaged. It may also not detect a
vehicle on winding or hilly roads,
or in conditions that can limit
visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in
(Continued)
When your vehicle approaches
another detected vehicle too rapidly,
the FCA display will flash on the
windshield. Also, eight rapid
high-pitched beeps will sound from
the front. When this Collision Alert
occurs, the brake system may
prepare for driver braking to occur
more rapidly which can cause a
brief, mild deceleration. Continue to
apply the brake pedal as needed.
Cruise control may be disengaged
when the Collision Alert occurs.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Selecting the Alert Timing
of selectable alert timings may not
be appropriate for all drivers and
driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
The Collision Alert control is on the
steering wheel. Press [ to set the
FCA timing to far, medium, or near,
or on some vehicles, Off. The first
button press shows the current
setting on the DIC. Additional button
presses will change this setting. The
chosen setting will remain until it is
changed. The timing of alerts will
vary based on vehicle speed. The
faster the vehicle speed, the farther
away the alert will occur. Consider
traffic and weather conditions when
selecting the alert timing. The range
If the FCA system does not seem to
operate properly, this may correct
the issue:
. Clean the outside of the
windshield in front of the
rearview mirror.
. Clean the entire front of the
vehicle.
. Clean the headlamps.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
177
occur with moving vehicles in the
side blind zone (or spot) areas. The
SBZA warning display will light up in
the corresponding outside side
mirror and will flash if the turn signal
is on.
{ Warning
SBZA does not alert the driver to
vehicles rapidly approaching
outside of the side blind zones,
pedestrians, bicyclists,
or animals. It may not provide
alerts when changing lanes under
all driving conditions. Failure to
use proper care when changing
lanes may result in injury, death,
or vehicle damage. Before
making a lane change, always
check mirrors, glance over your
shoulder, and use the turn
signals.
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178
Driving and Operating
SBZA Detection Zones
unsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side Mirror Right Side Mirror
Display
Display
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
5 m (16 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may be
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the leftor right-side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through
vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0 114.
If SBZA is disabled by the driver,
the SBZA mirror displays will not
light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly or
for a stopped vehicle. SBZA may
alert to objects attached to the
vehicle, such as a bicycle, or object
extending out to either side of the
vehicle. This is normal system
operation; the vehicle does not need
service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" under Exterior Care
0 252. If the DIC still displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
When SBZA is disabled for any
reason other than the driver turning
it off, the Side Blind Zone Alert On
option will not be available on the
personalization menu.
Radio Frequency Information
See Radio Frequency Statement
0 290.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without
using a turn signal in that direction.
LDW light will not alert if the turn
signal is active in the direction of
lane departure, or if LDW detects
that you are accelerating, braking or
actively steering.
{ Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
.
Provide enough time to
avoid a crash.
.
Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
(Continued)
179
Warning (Continued)
.
Detect road edges.
.
Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.
How the System Works
LDW utilizes camera sensor
installed on the windshield ahead of
the rearview mirror to detect lane
markings.
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180
Driving and Operating
To turn LDW on and off, press @ on
the instrument panel to the left of
the steering wheel. The control
indicator will light when LDW is on.
When LDW is on, @ is green if
LDW is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
LDW will not alert if the turn signal
is active in the direction of lane
departure, or if LDW detects that
you are accelerating, braking or
actively steering.
When the System Does Not
Seem To Work Properly
Fuel
The system may not detect lanes as
well when there are:
. Close vehicles ahead.
Top Tier Fuel
.
Sudden lighting changes, such
as when driving through tunnels.
.
Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.
GM recommends the use of TOP
TIER Detergent Gasoline to keep
the engine clean, reduce engine
deposits, and maintain optimal
vehicle performance. Look for the
TOP TIER Logo or see
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline marketers
and applicable countries.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Recommended Fuel
Prohibited Fuels
Caution (Continued)
Caution
Use regular unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 87 —
(R+M)/2 — or higher. Do not use
gasoline with a posted octane rating
of less than 87, as this may cause
engine knock and will lower fuel
economy.
Do not use any fuel labeled E85 or
FlexFuel. Do not use gasoline with
ethanol levels greater than 15% by
volume.
Do not use fuels with any of the
following conditions; doing so
may damage the vehicle and void
its warranty:
. For vehicles that are not
FlexFuel, fuel labeled
greater than 15% ethanol by
volume, such as mid-level
ethanol blends (16–50%
ethanol), E85, or FlexFuel.
. Fuel with any amount of
methanol, methylal,
ferrocene, and aniline.
These fuels can corrode
metal fuel system parts or
damage plastic and rubber
parts.
. Fuel containing metals such
as methylcyclopentadienyl
manganese tricarbonyl
(Continued)
181
(MMT), which can damage
the emissions control
system and spark plugs.
.
Fuel with a posted octane
rating of less than the
recommended fuel. Using
this fuel will lower fuel
economy and performance,
and may decrease the life of
the emissions catalyst.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see Prohibited
Fuels 0 181.
Fuel Additives
TOP TIER Detergent Gasoline is
highly recommended for use with
your vehicle. If your country does
not have TOP TIER Detergent
Gasoline, add ACDelco Fuel
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
182
Driving and Operating
System Treatment Plus−Gasoline to
the vehicle’s gasoline fuel tank at
every oil change or 15 000 km
(9,000 mi), whichever occurs first.
TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment
Plus−Gasoline will help keep your
vehicle’s engine fuel deposit free
and performing optimally.
Filling the Tank (Capless
Fuel Fill)
An arrow on the fuel gauge
indicates which side of the vehicle
the fuel door is on. See Fuel Gauge
0 97.
{
Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
Follow these guidelines to help
avoid injuries to you and others:
(Continued)
Warning (Continued)
.
Read and follow all the
instructions on the fuel
pump island.
.
Turn off the engine when
refueling.
.
Keep sparks, flames, and
smoking materials away
from fuel.
.
Do not leave the fuel pump
unattended.
.
Avoid using electronic
devices while refueling.
.
Do not re-enter the vehicle
while pumping fuel.
.
Keep children away from
the fuel pump and never let
children pump fuel.
.
Before touching the fill
nozzle, touch a metallic
object to discharge static
electricity from your body.
(Continued)
Warning (Continued)
.
Fuel can spray out if the fill
nozzle is inserted too
quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the fill nozzle
slowly and wait for any hiss
noise to stop before
beginning to flow fuel.
To open the fuel door, push and
release the rearward center edge of
the door.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
The capless refueling system does
not have a fuel cap. Fully insert and
latch the fill nozzle, begin fueling.
{ Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
.
Under certain conditions,
fuel fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0 252. Push the fuel
door closed until it latches.
{ Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Filling the Tank with a Portable
Fuel Container
If the vehicle runs out of fuel and
must be filled from a portable fuel
container:
183
{ Warning
Attempting to refuel from a
portable fuel container without
using the funnel adapter may
cause fuel spillage and damage
the capless fuel system. This
could cause a fire. You or others
could be badly burned and the
vehicle could be damaged.
3. Remove and clean the funnel
adapter and return it to the
storage location.
Filling the Tank (Capped
Fuel Fill)
1. Locate the capless funnel
adapter.
2. Insert and latch the funnel into
the capless fuel system.
An arrow on the fuel gauge
indicates which side of the vehicle
the fuel door is on. See Fuel Gauge
0 97.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
184
Driving and Operating
{ Warning
Warning (Continued)
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
.
Keep children away from
the fuel pump and never let
children pump fuel.
Follow these guidelines to help
avoid injuries to you and others:
. Read and follow all the
instructions on the fuel
pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Avoid using electronic
devices while refueling.
. Do not re-enter the vehicle
while pumping fuel.
(Continued)
.
Before touching the fill
nozzle, touch a metallic
object to discharge static
electricity from your body.
.
Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
To open the fuel door, push and
release the rearward center edge of
the door.
Turn the fuel cap counterclockwise
to remove. When refueling, hang the
fuel cap from the hook on the fuel
door. Fully insert and latch the fill
nozzle, then begin fueling.
{ Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Driving and Operating
Warning (Continued)
.
Vehicle performance issues,
including engine stalling and
damage to the fuel system.
.
Fuel spills.
.
Under certain conditions,
fuel fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0 252. Reinstall the
cap by turning it clockwise until it
clicks. Push the fuel door closed
until it latches.
185
Caution
Warning (Continued)
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
See Malfunction Indicator Lamp
(Check Engine Light - Capless)
0 101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103.
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
. Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not use electronic
devices while pumping fuel.
Filling a Portable Fuel
Container
{ Warning
{ Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
186
Driving and Operating
Trailer Towing
General Towing
Information
{ Warning
Never tow a trailer with your
vehicle. It was not designed or
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{ Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. See Malfunction Indicator
Lamp (Check Engine Light Capless) 0 101 or
Malfunction Indicator Lamp
(Check Engine Light - Capped)
0 103. A device connected to the
DLC — such as an aftermarket
fleet or driver-behavior tracking
device — may interfere with
vehicle systems. This could affect
vehicle operation and cause a
crash. Such devices may also
access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 0 60 and
Adding Equipment to the
Airbag-Equipped Vehicle 0 61.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . .
California Proposition
65 Warning . . . . . . . . . . . . . . . . .
California Perchlorate
Materials Requirements . . . . .
Accessories and
Modifications . . . . . . . . . . . . . . . .
188
188
189
189
Vehicle Checks
Doing Your Own
Service Work . . . . . . . . . . . . . . . 189
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 190
Engine Compartment
Overview . . . . . . . . . . . . . . . . . . . . 192
Engine Oil . . . . . . . . . . . . . . . . . . . . 193
Engine Oil Life System . . . . . . . 195
Automatic Transmission
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 196
Engine Air Cleaner/Filter . . . . . . 197
Cooling System . . . . . . . . . . . . . . 198
Engine Overheating . . . . . . . . . . 201
Washer Fluid . . . . . . . . . . . . . . . . . 202
Brakes . . . . . . . . . . . . . . . . . . . . . . . 203
Brake Fluid . . . . . . . . . . . . . . . . . . . 204
Battery - North America . . . . . . 205
All-Wheel Drive . . . . . . . . . . . . . . . 205
Starter Switch Check . . . . . . . . . 205
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 206
Park Brake and P (Park)
Mechanism Check . . . . . . . . . . 206
Wiper Blade Replacement . . . . 207
Windshield Replacement . . . . . 208
Gas Strut(s) . . . . . . . . . . . . . . . . . . 208
Headlamp Aiming
Front Headlamp Aiming . . . . . . 209
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 210
Halogen Bulbs . . . . . . . . . . . . . . . . 210
LED Lighting . . . . . . . . . . . . . . . . . 210
Headlamps, Front Turn Signal
and Parking Lamps . . . . . . . . . 210
Taillamps, Turn Signal,
Sidemarker, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . . . 211
License Plate Lamp . . . . . . . . . . 213
Electrical System
Electrical System Overload . . .
Fuses and Circuit Breakers . . .
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . .
213
214
214
218
187
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 220
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 221
All-Season Tires . . . . . . . . . . . . . . 222
Winter Tires . . . . . . . . . . . . . . . . . . 222
Tire Sidewall Labeling . . . . . . . . 223
Tire Designations . . . . . . . . . . . . . 225
Tire Terminology and
Definitions . . . . . . . . . . . . . . . . . . 225
Tire Pressure . . . . . . . . . . . . . . . . . 228
Tire Pressure Monitor
System . . . . . . . . . . . . . . . . . . . . . . 229
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 230
Tire Inspection . . . . . . . . . . . . . . . . 233
Tire Rotation . . . . . . . . . . . . . . . . . 233
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 234
Buying New Tires . . . . . . . . . . . . . 235
Different Size Tires and
Wheels . . . . . . . . . . . . . . . . . . . . . . 237
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 237
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 238
Wheel Replacement . . . . . . . . . . 239
Tire Chains . . . . . . . . . . . . . . . . . . . 239
If a Tire Goes Flat . . . . . . . . . . . . 240
Tire Changing . . . . . . . . . . . . . . . . 241
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
188
Vehicle Care
Compact Spare Tire . . . . . . . . . . 245
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . 246
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 249
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 250
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Floor Mats . . . . . . . . . . . . . . . . . . . . 260
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{ Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0 205
and
Jump Starting - North America
0 246 and the back cover.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material – special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see Adding Equipment to the
Airbag-Equipped Vehicle 0 61.
189
Vehicle Checks
Doing Your Own
Service Work
{ Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 289.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 0 60.
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Vehicle Care
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See Remote Vehicle
Start 0 15.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0 275.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{ Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{ Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood:
1. Pull the hood release lever with
the i symbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle
and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
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Vehicle Care
To close the hood:
1. Before closing the hood, be
sure all filler caps are on
properly, and all tools are
removed.
3. Lift the hood and release the
hood prop rod from its retainer,
in the front of the engine
compartment. Securely insert
the rod end into the slot
marked with an arrow, on the
underside of the hood.
2. Lift the hood and remove the
hood prop rod from the
underside of the hood. Return
the prop rod to its retainer. The
prop rod must click into place
when returning it to the retainer
to prevent hood damage.
3. Lower the hood 20 cm (8 in)
above the vehicle and release
it. Check to make sure the
hood is latched completely.
Repeat this process with
additional force if necessary.
191
{ Warning
Do not drive the vehicle if the
hood is not latched completely.
The hood could open fully, block
your vision, and cause a crash.
You or others could be injured.
Always close the hood completely
before driving.
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192
Vehicle Care
Engine Compartment Overview
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Vehicle Care
193
1. Engine Air Cleaner/Filter 0 197.
Engine Oil
Checking Engine Oil
2. Engine Oil Dipstick. See
Engine Oil 0 193.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and “When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0 195.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0 192 for the location.
3. Engine Cooling Fan (Out of
View). See Cooling System
0 198.
4. Engine Oil Fill Cap. See
Engine Oil 0 193.
5. Engine Coolant Surge Tank
and Pressure Cap. See
Cooling System 0 198.
6. Brake Fluid Reservoir. See
Brakes 0 203.
7. Auxiliary Fuse Block. See
Engine Compartment Fuse
Block 0 214.
8. Battery - North America 0 205.
9. Windshield Washer Fluid
Reservoir. See Washer Fluid
0 202.
10. Engine Compartment Fuse
Block 0 214.
{ Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
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194
Vehicle Care
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
.
If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0 277.
Add enough oil to put the level
somewhere in the proper operating
range between the MIN and MAX
marks. Push the dipstick all the way
back in when through.
Caution
Selecting the Right Engine Oil
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the MAX mark, the
engine could be damaged. You
should drain out the excess oil or
limit driving of the vehicle and
seek a service professional to
remove the excess amount of oil.
See Engine Compartment Overview
0 192 for the location of the engine
oil fill cap.
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants 0 273.
Specification
Use full synthetic engine oils that
meet the dexos1 specification.
Engine oils that have been
approved by GM as meeting the
dexos1 specification are marked
with the dexos1 approved logo. See
www.gmdexos.com.
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Vehicle Care
Caution
Failure to use the recommended
engine oil or equivalent can result
in engine damage not covered by
the vehicle warranty.
Viscosity Grade
Use SAE 5W-30 viscosity grade
engine oil. Cold Temperature
Operation: In an area of extreme
cold, where the temperature falls
below −29 °C (−20 °F), an SAE
0W-30 oil may be used. An oil of
this viscosity grade will provide
easier cold starting for the engine at
extremely low temperatures.
When selecting an oil of the
appropriate viscosity grade, it is
recommended to select an oil of the
correct specification. See
“Specification” earlier in this section.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the
dexos1 specification are all that is
needed for good performance and
engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
195
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON DIC message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
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196
Vehicle Care
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to
show Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life
system, press the SET/CLR
button while the oil life display
is active. After a few seconds,
there will be a single chime and
the oil life will be reset
to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only
reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants 0 273.
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Vehicle Care
Change the fluid at the intervals
listed in Maintenance Schedule
0 264, and be sure to use the fluid
listed in Recommended Fluids and
Lubricants 0 273.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview
0 192.
debris. Remove the engine air
cleaner/filter. Lightly tap and shake
the engine air cleaner/filter (away
from the vehicle), to release loose
dust and dirt. Inspect the engine air
cleaner/filter for damage, and
replace if damaged. Do not clean
the engine air cleaner/filter with
water or compressed air.
To inspect or replace the air cleaner/
filter:
When to Inspect the Engine Air
Cleaner/Filter
For intervals on changing and
inspecting the engine air cleaner/
filter, see Maintenance Schedule
0 264.
3. Lower the cover, slide it into
the assembly, then secure with
the two screws.
See Maintenance Schedule 0 264
for replacement intervals.
{ Warning
Operating the engine with the air
cleaner/filter off can cause you or
others to be burned. Use caution
when working on the engine. Do
not start the engine or drive the
vehicle with the air cleaner/filter
off, as flames may be present if
the engine backfires.
Caution
How to Inspect the Engine Air
Cleaner/Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/
filter, make sure that the engine air
cleaner/filter housing and nearby
components are free of dirt and
197
1. Remove the two screws, tilt the
cover, and slide it out of the
assembly.
2. Inspect or replace the engine
air cleaner/filter.
If the air cleaner/filter is off, dirt
can easily get into the engine,
which could damage it. Always
have the air cleaner/filter in place
when driving.
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Vehicle Care
Cooling System
The cooling system allows the
engine to maintain the correct
working temperature.
Warning (Continued)
Keep hands, clothing, and tools
away from any underhood
electric fan.
{ Warning
1. Engine Cooling Fan (Out
of View)
2. Engine Coolant Surge Tank
and Pressure Cap
{ Warning
An underhood electric fan can
start up even when the engine is
not running and can cause injury.
(Continued)
Do not touch heater or radiator
hoses, or other engine parts.
They can be very hot and can
burn you. Do not run the engine if
there is a leak; all coolant could
leak out. That could cause an
engine fire and can burn you. Fix
any leak before driving the
vehicle.
Engine Coolant
The cooling system in the vehicle is
filled with DEX-COOL engine
coolant. This coolant is designed to
remain in the vehicle for 5 years or
240 000 km (150,000 mi), whichever
occurs first.
The following explains the cooling
system and how to check and add
coolant when it is low. If there is a
problem with engine overheating,
see Engine Overheating 0 201.
What to Use
{ Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
there would not be an overheat
warning. The engine could catch
fire and you or others could be
burned.
Use a 50/50 mixture of clean
drinkable water and DEX-COOL
coolant. This mixture:
. Gives freezing protection down
to −37 °C (−34 °F), outside
temperature.
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Vehicle Care
.
Gives boiling protection up to
129 °C (265 °F), engine
temperature.
coolant disposal. This will help
protect the environment and your
health.
.
Protects against rust and
corrosion.
Checking Coolant
.
Will not damage aluminum parts.
.
Helps keep the proper engine
temperature.
Caution
The vehicle must be on a level
surface when checking the coolant
level.
It is normal to see coolant moving in
the upper coolant hose return line
when the engine is running.
Do not use anything other than a
mix of DEX-COOL coolant that
meets GM Standard
GMW3420 and clean, drinkable
water. Anything else can cause
damage to the engine cooling
system and the vehicle, which
would not be covered by the
vehicle warranty.
Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
199
If coolant is visible but the coolant
level is not at or above the mark
pointed to, add a 50/50 mixture of
clean drinkable water and
DEX-COOL coolant.
Be sure the cooling system is cool
before this is done.
If no coolant is visible in the coolant
surge tank, add coolant as follows:
How to Add Coolant to the
Coolant Surge Tank
{ Warning
Check to see if coolant is visible in
the coolant surge tank. If the coolant
inside the coolant surge tank is
boiling, do not do anything else until
it cools down.
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
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Vehicle Care
{ Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
there would not be an overheat
warning. The engine could catch
fire and you or others could be
burned.
{ Warning
Spilling coolant on hot engine
parts can burn you. Coolant
contains ethylene glycol and it will
burn if the engine parts are hot
enough.
Caution
Failure to follow the specific
coolant fill procedure could cause
the engine to overheat and could
cause system damage. If coolant
is not visible in the surge tank,
contact your dealer.
If no problem is found, check to see
if coolant is visible in the coolant
surge tank. If coolant is visible but
the coolant level is not at the
indicated level mark, add a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant surge tank, but be sure the
cooling system, including the
coolant surge tank pressure cap, is
cool before you do it.
1. Remove the coolant surge tank
pressure cap when the cooling
system, including the coolant
surge tank pressure cap and
upper radiator hose, is no
longer hot.
Turn the pressure cap slowly
counterclockwise about
one-quarter of a turn. If you
hear a hiss, wait for that to
stop. This will allow any
pressure still left to be vented
out the discharge hose.
2. Keep turning the pressure cap
slowly and remove it.
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Vehicle Care
3. Fill the coolant surge tank with
the proper mixture to the
indicated level mark.
4. With the coolant surge tank
pressure cap off, start the
engine and let it run until you
can feel the upper radiator
hose getting hot. Watch out for
the engine cooling fan.
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
mixture to the coolant surge
tank until the level reaches the
indicated level mark.
5. Replace the pressure cap
tightly.
6. Verify coolant level after the
engine is shut off and the
coolant is cold. If necessary,
repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the
proper level when the system
cools down again, see your
dealer.
201
Caution
Caution
If the pressure cap is not tightly
installed, coolant loss and engine
damage may occur. Be sure the
cap is properly and tightly
secured.
Do not run the engine if there is a
leak in the engine cooling system.
This can cause a loss of all
coolant and can damage the
system and vehicle. Have any
leaks fixed right away.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the
engine overheating. See Engine
Coolant Temperature Gauge 0 98.
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program
0 284.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fan is running. If the engine
is overheating, the fan should be
running. If it is not, do not continue
to run the engine. Have the vehicle
serviced.
If Steam Is Coming from the
Engine Compartment
{ Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
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Vehicle Care
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
. Climbs a long hill on a hot day
.
Stops after high-speed driving
.
Idles for long periods in traffic
If the overheat warning is displayed
with no sign of steam:
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down.
1. Turn the air conditioning off.
Washer Fluid
2. Turn the heater on to the
highest temperature and to the
highest fan speed. Open the
windows as necessary.
What to Use
3. When it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the overheat
zone, the vehicle can be driven.
Continue to drive the vehicle slowly
When the vehicle needs windshield
washer fluid, be sure to read the
manufacturer's instructions before
use. If operating the vehicle in an
area where the temperature may fall
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. See Engine
Compartment Overview 0 192 for
reservoir location.
Caution
.
Do not use washer fluid that
contains any type of water
repellent coating. This can
cause the wiper blades to
chatter or skip.
.
Do not use engine coolant
(antifreeze) in the
windshield washer. It can
damage the windshield
washer system and paint.
(Continued)
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Vehicle Care
Caution (Continued)
.
Do not mix water with
ready-to-use washer fluid.
Water can cause the
solution to freeze and
damage the washer fluid
tank and other parts of the
washer system.
.
When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
.
Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or can
be heard all the time when the
vehicle is moving, except when
applying the brake pedal firmly.
{ Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
203
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. See Capacities and
Specifications 0 277.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Caution
Replacing Brake System Parts
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
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Vehicle Care
Brake Fluid
.
A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
The brake master cylinder reservoir
is filled with GM approved DOT 4
brake fluid as indicated on the
reservoir cap. See Engine
Compartment Overview 0 192 for
the location of the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a
level surface, the brake fluid level
should be between the minimum
and maximum marks on the brake
fluid reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
. Normal brake lining wear. When
new linings are installed, the
fluid level goes back up.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
When the brake fluid falls to a low
level, the brake warning light comes
on. See Brake System Warning
Light 0 105.
Brake fluid absorbs water over time
which degrades the effectiveness of
the brake fluid. Replace brake fluid
at the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule 0 264.
What to Add
Use only GM approved DOT 4
brake fluid from a clean, sealed
container. See Recommended
Fluids and Lubricants 0 273.
{ Warning
{ Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Caution
Warning (Continued)
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0 192 for battery location.
{ Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
(Continued)
205
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
All-Wheel Drive
Transfer Case
See California Proposition
65 Warning 0 188 and the back
cover.
Vehicle Storage
{ Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting North America 0 246 for tips on
working around a battery without
getting hurt.
Under normal driving conditions,
transfer case fluid does not require
maintenance unless there is a fluid
leak or unusual noise. If required,
have the transfer case serviced by
your dealer.
Starter Switch Check
{ Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
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206
Vehicle Care
1. Before starting this check, be
sure there is enough room
around the vehicle.
2. Apply both the parking brake
and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each
gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{ Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be
sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be
ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the
ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Park Brake and P (Park)
Mechanism Check
{ Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
(Continued)
Warning (Continued)
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Wiper Blade Replacement
Caution
Windshield wiper blades should be
replaced periodically. See
Maintenance Schedule 0 264.
Damage may occur if the wiper
blades are not in contact with the
windshield before turning on the
wiper system.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0 274.
Rear Wiper Blade Replacement
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the front wiper blades:
1. Lift the wiper arm from the
windshield until no further
movement is possible.
207
2. Press the release button on the
top side of the wiper and pull
the wiper blade out of the end
of the wiper arm.
The rear wiper blade and wiper arm
have a cover for protection. The
cover must be removed before the
wiper blade can be replaced.
To remove the cover:
3. Install the wiper blade
connector by sliding into the
end of the wiper arm until the
button on the wiper blade clicks
into place with the wiper arm.
4. Place the wiper arm with the
wiper blade in place back on
the windshield.
1. Slide a plastic tool under the
cover and push upward to
unsnap.
2. Slide the cover toward the
wiper blade tip to unhook it
from the blade assembly.
3. Remove the cover.
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208
Vehicle Care
4. After wiper blade replacement,
ensure that the cover hook
slides into the slot in the blade
assembly.
5. Snap the cover down to
secure.
To replace the wiper blade:
1. Lift the wiper arm away from
the windshield.
Windshield Replacement
Driver Assistance Systems
When a windshield replacement is
needed and the vehicle is equipped
with a front-looking camera sensor
for the Driver Assistance Systems,
the windshield must be installed
according to GM specifications for
these systems to work properly. If it
is not, there may be unexpected
behavior and/or messages from
these systems.
Acoustic Windshield
2. Push the release lever (2) to
disengage the hook and push
the wiper arm (1) out of the
blade assembly (3).
3. Push the new blade assembly
securely on the wiper arm until
the release lever clicks into
place.
4. Replace the wiper cover.
The vehicle is equipped with an
acoustic windshield. If the
windshield needs to be replaced, be
sure to get an acoustic windshield
so you will continue to have the
benefits an acoustic windshield can
provide.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{ Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0 264.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
209
Headlamp Aiming
Front Headlamp Aiming
Headlamp aim has been preset and
should need no further adjustment.
If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.
Hood
Trunk
Liftgate
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210
Vehicle Care
Bulb Replacement
LED Lighting
For the proper type of replacement
bulbs, or any bulb changing
procedure not listed in this section,
contact your dealer.
This vehicle has several LED lamps.
For replacement of any LED lighting
assembly, contact your dealer.
Caution
Do not replace incandescent
bulbs with aftermarket LED
replacement bulbs. This can
cause damage to the vehicle
electrical system.
Halogen Bulbs
{ Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.
Headlamps, Front Turn
Signal and Parking
Lamps
Base Level Headlamp
Assembly
The base model vehicle has
halogen high-beam and low-beam
headlamps, an LED turn signal
lamp, Daytime Running Lamps
(DRL), and a sidemarker lamp on
the headlamp assembly.
Passenger Side Shown, Driver
Side Similar
1. High-Beam Headlamp
2. Low-Beam Headlamp
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
High-Beam Headlamp/
Low-Beam Headlamp
Uplevel Headlamp Assembly
The uplevel model vehicle has LED
high-beam and low-beam
headlamps, a turn signal lamp, a
parking lamp, a DRL, a sidemarker
lamp, and lamps on the headlamp
assembly.
1. Open the hood. See Hood
0 190.
For the driver side, remove the
windshield washer bottle filler
neck by firmly pulling it
straight out.
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Back-Up Lamps
4. Disconnect the wiring harness
connector from the bulb.
Taillamp Assembly
5. Install the new bulb in the
headlamp assembly by turning
clockwise.
The vehicle has halogen turn signal
lamps and back-up lamps, LED tail/
stoplamps, and a sidemarker lamp
on the taillamp assembly.
6. Reconnect the wiring harness
connector.
2. Remove the headlamp bulb
access cover.
3. Turn the bulb counterclockwise
and pull straight back.
211
7. Install the headlamp bulb
access cover.
For the driver side, reinstall the
windshield washer bottle filler
neck by firmly pushing it
straight into the bottle. Ensure
that the filler neck clip engages
into the engine compartment
fuse block retainer.
Driver Side
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
212
Vehicle Care
1. Remove the cover and screws
attaching the panel to the
vehicle interior. Remove the
panel.
Passenger Side
Driver Side Shown, Passenger
Side Similar
1. Remove the storage door.
2. Remove the cover.
1. Turn Signal Lamp
2. Back-Up Lamp
1. Remove the bulb holder.
2. Remove and replace the bulb.
3. Put the bulb holder into the
taillamp assembly and tighten.
4. Close the covers.
2. Remove the cover.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
License Plate Lamp
To replace one of these bulbs:
1. Push the left end of the lamp
assembly toward the right.
2. Turn the lamp assembly down
to remove it.
3. Turn the bulb socket (1)
counterclockwise to remove it
from the lamp assembly (3).
4. Pull the bulb (2) straight out of
the bulb socket (1).
Lamp Assembly
5. Push the replacement bulb
straight into the bulb socket
and turn the bulb socket
clockwise to install it into the
lamp assembly.
6. Turn the lamp assembly into
the lamp assembly opening
engaging the clip side first.
7. Push on the lamp side opposite
the clip until the lamp assembly
snaps into place.
Bulb Assembly
213
Electrical System
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
214
Vehicle Care
Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.
Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.
Fuses and Circuit
Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit
breakers. This greatly reduces the
chance of damage caused by
electrical problems.
Fuses of the same amperage can
be temporarily borrowed from
another fuse location, if a fuse goes
out. Replace the fuse as soon as
possible.
Engine Compartment
Fuse Block
{ Danger
Fuses and circuit breakers are
marked with their ampere rating.
Do not exceed the
specified amperage rating when
replacing fuses and circuit
breakers. Use of an oversized
fuse or circuit breaker can result
in a vehicle fire. You and others
could be seriously injured or
killed.
To check a fuse, look at the
silver-colored band inside the fuse.
If the band is broken or melted,
replace the fuse. Be sure to replace
a bad fuse with a new one of the
identical size and rating.
To remove the fuse block cover,
squeeze the clip and lift it up.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Mini Fuses
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
215
Usage
1
Sunroof
2
Exterior mirror
switch/Driver side
power window/Rain
sensor/Universal
remote system
3
Canister vent
solenoid
4
–
5
Electronic brake
control module valve
6
Intelligent battery
sensor
7
Electric steering
column lock
8
Transmission control
module/FICM
9
Automatic
occupancy sensing
module
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216
Vehicle Care
Mini Fuses
Usage
Mini Fuses
Headlamp leveling
switch/Headlamp
leveling motor/Rear
vision camera/
Interior rearview
mirror
18
Engine control
module RC/
Transmission control
module RC/
FICM RC
29
Engine control
module powertrain/
Ignition 1/Ignition 2
30
EMS Var 2
31
11
Rear wiper
Left high-beam
headlamp
20
–
12
Rear window
defogger
32
21
Fan relay
(auxiliary BEC)
Right high-beam
headlamp
13
Power lumbar switch
33
22
–
Engine control
module battery
14
Exterior mirror
heater
23
Ignition coil/
Injector coil
34
Horn
Fuel system control
module battery
35
A/C clutch
24
Washer pump
36
Front fog lamps
25
Automatic headlamp
leveling
26
EMS Var 1
27
28
Mini Fuses
10
15
16
17
Usage
Heated seat module/
Memory module
TIM DC DC
converter/Fuel
system control
module RC/
Compass module
19
Fuel pump
Usage
J-Case
Fuses
Usage
–/Auxiliary
heater pump
1
Electronic brake
control module pump
–/Engine control
module powertrain/
Ignition 3
2
Front wiper
3
Linear power module
blower
4
IEC RC
5
–
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
J-Case
Fuses
Usage
7
–/Starter solenoid
8
Cooling fan low
– mid
9
Cooling fan – high
10
EVP
11
Starter solenoid/
Starter pinion
U-Micro
Relays
Powertrain relay
8
Cooling fan – low
HC-Mini
Relays
Usage
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
Cooling fan – high
Auxiliary Fuse Block
Usage
Fuel pump
4
–/Auxiliary
heater pump
Usage
7
Starter/Starter pinion
10
Starter solenoid
Mini Relays
Usage
5
6
2
HC-Micro
Relays
Mini Relays
217
Usage
1
Run/Crank
3
Cooling fan – mid
To remove the fuse block cover,
squeeze the clips and lift it up.
The vehicle may not be equipped
with all of the relays and features
shown.
Relays
Usage
01
Electric
vacuum pump
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
218
Vehicle Care
Relays
Usage
Fuses
02
Cooling fan control 1
F1
03
Cooling fan control 2
Body control
module 1
04
–
F2
Body control
module 2
F3
Body control
module 3
F4
Body control
module 4
F5
Body control
module 5
F6
Body control
module 6
F7
Body control
module 7
F8
Body control
module 8
F9
Discrete logic
ignition switch
F10
Sensing diagnostic
module battery
Instrument Panel Fuse
Block
The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Usage
F11
Data link connector
F12
HVAC module/ICS
F13
Liftgate relay
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Fuses
Usage
Fuses
Usage
S/B Fuses
219
Usage
F14
Central gateway
module
F26
Heated steering
wheel
S/B01
Passenger
power seat
F15
Lane departure
warning/GENTEX
F27
S/B02
–
S/B03
F16
Adaptive forward
lighting module
Instrument cluster/
Auxiliary heater/
Auxiliary virtual
image display
Front power
windows
Trailer feed 2
Rear power windows
Electrical steering
column lock
F28
S/B04
F17
F29
Infotainment system
S/B05
Logistic mode relay
Park assist module/
Side blind zone alert
F30
DC/DC 400W
S/B06
Driver power seat
F31
Body control
module/Regulated
voltage control
Instrument cluster
module battery
F32
Silver box audio
module/Navigation
F20
Clock spring
F33
Trailer feed 1
F21
A/C/Accessory
power outlet/PRNDL
F34
Passive entry/
Passive start
F22
Auxiliary power
outlet/DC center
F23
HVAC module/ICS
F24
–
F25
OnStar module/
Eraglonass
F18
F19
Midi Fuses
MD01
S/B07
–
S/B08
Trailer interface
module
Relays
Usage
RLY01
Accessory/Retained
accessory power
RLY02
Liftgate
Usage
RLY03
–
Positive temperature
coefficient
RLY04
–
RLY05
Logistic mode
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220
Vehicle Care
Rear Compartment Fuse
Block
Fuses
The rear compartment fuse block is
behind a cover on the driver side of
the rear compartment. To access
the fuses, remove the cover.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Fuses
F1
Usage
Amplifier audio
Usage
F2
Rear drive control
module
F3
–
F4
–
F5
–
F6
–
F7
–
F8
–
F9
–
F10
–
F11
–
F12
–
F13
–
F14
–
F15
–
F16
–
F17
–
S/B Fuses
S/B1
Usage
DC-DC
transformer 400W
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
S/B Fuses
Usage
S/B2
DC-DC
transformer 400W
S/B3
DC/AC inverter
module
S/B4
–
S/B5
–
Relays
Usage
RLY01
–
RLY02
–
RLY03
–
RLY04
–
RLY05
–
Circuit
Breakers
CB1
Wheels and Tires
Tires
.
Poorly maintained and
improperly used tires are
dangerous.
.
Overloading the tires can
cause overheating as a
result of too much
flexing. There could be a
blowout and a serious
crash. See Vehicle Load
Limits 0 148.
Usage
–
Warning (Continued)
.
Underinflated tires pose
the same danger as
overloaded tires. The
resulting crash could
cause serious injury.
Check all tires frequently
to maintain the
recommended pressure.
Tire pressure should be
checked when the tires
are cold.
.
Overinflated tires are
more likely to be cut,
punctured, or broken by
a sudden impact — such
as when hitting a pothole.
Keep tires at the
recommended pressure.
.
Worn or old tires can
cause a crash. If the
tread is badly worn,
replace them.
Every new GM vehicle has
high-quality tires made by a
leading tire manufacturer. See
the warranty manual for
information regarding the tire
warranty and where to get
service. For additional
information refer to the tire
manufacturer.
{ Warning
(Continued)
221
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
222
Vehicle Care
Warning (Continued)
.
.
.
Replace any tires that
have been damaged by
impacts with potholes,
curbs, etc.
Improperly repaired tires
can cause a crash. Only
the dealer or an
authorized tire service
center should repair,
replace, dismount, and
mount the tires.
Do not spin the tires in
excess of 56 km/h
(35 mph) on slippery
surfaces such as snow,
mud, ice, etc. Excessive
spinning may cause the
tires to explode.
All-Season Tires
This vehicle may come with
all-season tires. These tires are
designed to provide good overall
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be “MS.”
roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, see Buying New Tires 0 235.
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires 0 222.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Tire Sidewall Labeling
Useful information about a tire is
molded into its sidewall. The
examples show a typical
passenger vehicle tire and a
compact spare tire sidewall.
Passenger (P-Metric) Tire Example
(1) Tire Size : The tire size is a
combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section.
(2) TPC Spec (Tire
Performance Criteria
Specification) : Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation) : The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture : The last four
digits of the TIN indicate the
tire manufactured date. The first
two digits represent the week
(01–52) and the last two digits,
the year. For example, the third
223
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN) : The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material : The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG) : Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
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resistance. For more information
see Uniform Tire Quality
Grading 0 237.
(7) Maximum Cold Inflation
Load Limit : Maximum load that
can be carried and the
maximum pressure needed to
support that load.
Compact Spare Tire Example
(1) Tire Ply Material : The type
of cord and number of plies in
the sidewall and under the tread.
(2) Temporary Use Only : The
compact spare tire or temporary
use tire should not be driven at
speeds over 80 km/h (50 mph).
The compact spare tire is for
emergency use when a regular
road tire has lost air and gone
flat. If the vehicle has a compact
spare tire, see Compact Spare
Tire 0 245 and
If a Tire Goes Flat 0 240.
(3) Tire Identification Number
(TIN) : The letters and numbers
following the DOT (Department
of Transportation) code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(4) Maximum Cold Inflation
Load Limit : Maximum load that
can be carried and the
maximum pressure needed to
support that load.
(5) Tire Inflation : The
temporary use tire or compact
spare tire should be inflated to
420 kPa (60 psi). For more
information on tire pressure and
inflation see Tire Pressure
0 228.
(6) Tire Size : A combination of
letters and numbers define a
tire's width, height, aspect ratio,
construction type, and service
description. The letter “T” as the
first character in the tire size
means the tire is for temporary
use only.
(7) TPC Spec (Tire
Performance Criteria
Specification) : Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
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Tire Designations
Tire Size
The following is an example of a
typical passenger vehicle
tire size.
(1) Passenger (P-Metric) Tire :
The United States version of a
metric tire sizing system. The
letter P as the first character in
the tire size means a passenger
vehicle tire engineered to
standards set by the U.S. Tire
and Rim Association.
(2) Tire Width : The three-digit
number indicates the tire section
width in millimeters from
sidewall to sidewall.
(3) Aspect Ratio : A two-digit
number that indicates the tire
height-to-width measurements.
For example, if the tire size
aspect ratio is 60, as shown in
item 3 of the illustration, it would
mean that the tire's sidewall is
60 percent as high as it is wide.
(4) Construction Code : A letter
code is used to indicate the type
of ply construction in the tire.
The letter R means radial ply
construction; the letter D means
diagonal or bias ply
construction; and the letter B
means belted-bias ply
construction.
(5) Rim Diameter : Diameter of
the wheel in inches.
(6) Service Description : These
characters represent the load
index and speed rating of the
tire. The load index represents
the load carrying capacity a tire
225
is certified to carry. The speed
rating is the maximum speed a
tire is certified to carry a load.
Tire Terminology and
Definitions
Air Pressure : The amount of
air inside the tire pressing
outward on each square inch of
the tire. Air pressure is
expressed in kPa (kilopascal)
or psi (pounds per square inch).
Accessory Weight : The
combined weight of optional
accessories. Some examples of
optional accessories are
automatic transmission, power
windows, power seats, and air
conditioning.
Aspect Ratio : The relationship
of a tire's height to its width.
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Belt : A rubber coated layer of
cords between the plies and the
tread. Cords may be made from
steel or other reinforcing
materials.
Bead : The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire : A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure : The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch)
before a tire has built up heat
from driving. See Tire Pressure
0 228.
Curb Weight : The weight of a
motor vehicle with standard and
optional equipment including the
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings : A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR : Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 148.
GAWR FRT : Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0 148.
GAWR RR : Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0 148.
Intended Outboard Sidewall :
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa) : The metric
unit for air pressure.
Light Truck (LT-Metric) Tire : A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index : An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure :
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating : The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
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Maximum Loaded Vehicle
Weight : The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight : The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0 148.
Occupant Distribution :
Designated seating positions.
Outward Facing Sidewall : The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire : A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure : Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure 0 228 and
Vehicle Load Limits 0 148.
Radial Ply Tire : A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim : A metal support for a tire
and upon which the tire beads
are seated.
Sidewall : The portion of a tire
between the tread and the bead.
227
Speed Rating : An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate.
Traction : The friction between
the tire and the road surface.
The amount of grip provided.
Tread : The portion of a tire that
comes into contact with
the road.
Treadwear Indicators : Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New Tires
0 234.
UTQGS (Uniform Tire Quality
Grading Standards) : A tire
information system that provides
consumers with ratings for a
tire's traction, temperature, and
treadwear. Ratings are
determined by tire
manufacturers using
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Vehicle Care
government testing procedures.
The ratings are molded into the
sidewall of the tire. See Uniform
Tire Quality Grading 0 237.
Vehicle Capacity Weight : The
number of designated seating
positions multiplied by
68 kg (150 lb) plus the rated
cargo load. See Vehicle Load
Limits 0 148.
Vehicle Maximum Load on the
Tire : Load on an individual tire
due to curb weight, accessory
weight, occupant weight, and
cargo weight.
Vehicle Placard : A label
permanently attached to a
vehicle showing the vehicle
capacity weight and the original
equipment tire size and
recommended inflation pressure.
See “Tire and Loading
Information Label” under Vehicle
Load Limits 0 148.
Tire Pressure
Warning (Continued)
Tires need the correct amount of
air pressure to operate
effectively.
{ Warning
Neither tire underinflation nor
overinflation is good.
Underinflated tires, or tires
that do not have enough air,
can result in:
.
Tire overloading and
overheating which could
lead to a blowout.
.
Premature or
irregular wear.
.
Poor handling.
.
Reduced fuel economy.
Overinflated tires, or tires that
have too much air, can
result in:
.
Unusual wear.
(Continued)
.
Poor handling.
.
Rough ride.
.
Needless damage from
road hazards.
The Tire and Loading
Information label on the vehicle
indicates the original equipment
tires and the correct cold tire
inflation pressures. The
recommended pressure is the
minimum air pressure needed to
support the vehicle's maximum
load carrying capacity. See
Vehicle Load Limits 0 148.
How the vehicle is loaded
affects vehicle handling and ride
comfort. Never load the vehicle
with more weight than it was
designed to carry.
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When to Check
Check the pressure of the tires
once a month or more. Do not
forget the compact spare, if the
vehicle has one. The cold
compact spare tire pressure
should be at 420 kPa (60 psi).
See Compact Spare Tire 0 245.
How to Check
Use a good quality pocket-type
gauge to check tire pressure.
Proper tire inflation cannot be
determined by looking at the tire.
Check the tire inflation pressure
when the tires are cold, meaning
the vehicle has not been driven
for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to
get a pressure measurement.
If the cold tire inflation pressure
matches the recommended
pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until the recommended
pressure is reached. If the
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Recheck the tire pressure with
the tire gauge.
Put the valve caps back on the
valve stems to keep out dirt and
moisture and prevent leaks. Use
only valve caps designed for the
vehicle by GM. TPMS sensors
could be damaged and would
not be covered by the vehicle
warranty.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
229
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
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Vehicle Care
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
Tire Pressure Monitor
Operation
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits 0 148.
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
A message to check the pressure in
a specific tire may display in the
Driver Information Center (DIC). The
low tire pressure warning light and
the DIC warning message,
if equipped, come on at each
ignition cycle until the tires are
inflated to the correct inflation
See Tire Pressure Monitor
Operation 0 230.
See Radio Frequency Statement
0 290.
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pressure. Using the DIC, it may be
possible to view the tire pressure
levels. For additional information
and details about the DIC operation
and displays, see Driver Information
Center (DIC) 0 110.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.
A Tire and Loading Information label
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when
they are cold. See Vehicle Load
Limits 0 148, for an example of the
Tire and Loading Information label
and its location. Also see Tire
Pressure 0 228.
The TPMS can warn about a low
tire pressure condition, but it does
not replace normal tire
maintenance. See Tire Inspection
0 233, Tire Rotation 0 233, and
Tires 0 221.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light,
defined above, flashes for about
one minute and then stays on for
the remainder of the ignition cycle.
A DIC warning message may also
display. The malfunction light and
DIC warning message, if equipped,
come on at each ignition cycle until
231
the problem is corrected. Some of
the conditions that can cause these
to come on are:
. One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and the DIC message,
if equipped, should go off after
the road tire is replaced and the
sensor matching process is
performed successfully. See
"TPMS Sensor Matching
Process" later in this section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message, if equipped, should go
off after successfully completing
the sensor matching process.
See "TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message, if equipped, should go
off when the TPMS sensors are
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232
Vehicle Care
installed and the sensor
matching process is performed
successfully. See your dealer for
service.
.
.
Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0 235.
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message, if equipped, should go off
at the next ignition cycle. The
sensors are matched to the tire/
wheel positions, using a TPMS
relearn tool, in the following order:
driver side front tire, passenger side
front tire, passenger side rear tire,
and driver side rear. See your
dealer for service or to purchase a
relearn tool. A TPMS relearn tool
can also be purchased. See Tire
Pressure Monitor Sensor Activation
Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service
Mode. See Ignition Positions
0 152.
3. Use the MENU button to select
the Vehicle Information Menu
(Menu 2) in the Driver
Information Center (DIC).
4. Use the thumbwheel (or up and
down arrows) to scroll to the
Tire Pressure Menu Item
screen.
5. Press and hold the SET/CLR
button to begin the sensor
matching process.
A message requesting
acceptance of the process may
display.
6. If requested, press the SET/
CLR button again to confirm
the selection.
The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE LEARN or
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Vehicle Care
TIRE LEARNING ACTIVE
message displays on the DIC
screen.
7. Start with the driver side
front tire.
8. Place the relearn tool against
the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
9. Proceed to the passenger side
front tire, and repeat the
procedure in Step 8.
10. Proceed to the passenger side
rear tire, and repeat the
procedure in Step 8.
11. Proceed to the driver side rear
tire, and repeat the procedure
in Step 8. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor
matching process is no longer
active. The TIRE LEARN or
TIRE LEARNING ACTIVE
message on the DIC display
screen goes off.
.
The tread or sidewall is
cracked, cut, or snagged
deep enough to show cord or
fabric.
.
The tire has a bump, bulge,
or split.
.
The tire has a puncture, cut,
or other damage that cannot
be repaired well because of
the size or location of the
damage.
12. Turn the vehicle off.
13. Set all four tires to the
recommended air pressure
level as indicated on the Tire
and Loading Information label.
Tire Inspection
We recommend that the tires,
including the spare tire, if the
vehicle has one, be inspected
for signs of wear or damage at
least once a month.
Replace the tire if:
.
The indicators at three or
more places around the tire
can be seen.
.
There is cord or fabric
showing through the tire's
rubber.
233
Tire Rotation
Tires should be rotated every
12 000 km (7,500 mi). See
Maintenance Schedule 0 264.
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as soon
as possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
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Vehicle Care
unusual wear continues after the
rotation, check the wheel
alignment. See When It Is Time
for New Tires 0 234 and
Wheel Replacement 0 239.
the tires have been rotated. See
Tire Pressure 0 228 and
Vehicle Load Limits 0 148.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0 230.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” under Capacities
and Specifications 0 277.
{ Warning
Use this rotation pattern when
rotating the tires.
Do not include the compact
spare tire in the tire rotation.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
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Vehicle Care
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. See Tire
Inspection 0 233 and
Tire Rotation 0 233.
The rubber in tires ages over time.
This also applies to the spare tire,
if the vehicle has one, even if it is
never used. Multiple factors
including temperatures, loading
conditions, and inflation pressure
maintenance affect how fast aging
takes place. GM recommends that
tires, including the spare if
equipped, be replaced after six
years, regardless of tread wear. To
identify the age of a tire, use the tire
manufacture date which is the last
four digits of the DOT Tire
Identification Number (TIN) which is
molded into one side of the tire
sidewall. The first two digits
represent the week (01–52) and the
last two digits, the year. For
example, the third week of the year
2010 would have a four-digit DOT
date of 0310.
Vehicle Storage
Tires age when stored normally
mounted on a parked vehicle. Park
a vehicle that will be stored for at
least a month in a cool, dry, clean
area away from direct sunlight to
slow aging. This area should be free
of grease, gasoline, or other
substances that can deteriorate
rubber.
Parking for an extended period can
cause flat spots on the tires that
may result in vibrations while
driving. When storing a vehicle for
at least a month, remove the tires or
raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched
specific tires for the vehicle. The
original equipment tires installed
were designed to meet General
Motors Tire Performance Criteria
Specification (TPC Spec)
system rating. When
replacement tires are needed,
235
GM strongly recommends
buying tires with the same TPC
Spec rating.
GM's exclusive TPC Spec
system considers over a dozen
critical specifications that impact
the overall performance of the
vehicle, including brake system
performance, ride and handling,
traction control, and tire
pressure monitoring
performance. GM's TPC Spec
number is molded onto the tire's
sidewall near the tire size. If the
tires have an all-season tread
design, the TPC Spec number
will be followed by MS for mud
and snow. See Tire Sidewall
Labeling 0 223.
GM recommends replacing worn
tires in complete sets of four.
Uniform tread depth on all tires
will help to maintain the
performance of the vehicle.
Braking and handling
performance may be adversely
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236
Vehicle Care
affected if all the tires are not
replaced at the same time.
If proper rotation and
maintenance have been done,
all four tires should wear out at
about the same time. See Tire
Rotation 0 233. However, if it is
necessary to replace only one
axle set of worn tires, place the
new tires on the rear axle.
Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’ maximum speed capability
when using winter tires with a
lower speed rating.
{ Warning
Tires could explode during
improper service. Attempting
to mount or dismount a tire
could cause injury or death.
(Continued)
Warning (Continued)
Only your dealer or authorized
tire service center should
mount or dismount the tires.
{ Warning
Mixing tires of different sizes,
brands, or types may cause
loss of control of the vehicle,
resulting in a crash or other
vehicle damage. Use the
correct size, brand, and type
of tires on all wheels.
{ Warning
Using bias-ply tires on the
vehicle may cause the wheel
rim flanges to develop cracks
after many miles of driving.
A tire and/or wheel could fail
(Continued)
Warning (Continued)
suddenly and cause a crash.
Use only radial-ply tires with
the wheels on the vehicle.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See Tire Pressure Monitor
System 0 229.
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. See Vehicle Load Limits
0 148.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{ Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
(Continued)
Warning (Continued)
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0 235 and
Accessories and Modifications
0 189.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
237
compact spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
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Vehicle Care
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor
laboratory test wheel. Sustained
high temperature can cause the
material of the tire to degenerate
and reduce tire life, and
excessive temperature can lead
to sudden tire failure. The grade
C corresponds to a level of
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
vehicle is significantly pulling to one
side or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road
surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth
road, the tires and wheels may need
to be rebalanced. See your dealer
for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, replace it.
Some aluminum wheels can be
repaired. See your dealer if any of
these conditions exist.
Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset, and be
mounted the same way as the one it
replaces.
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor
System (TPMS) sensors with new
GM original equipment parts.
{ Warning
Using the wrong replacement
wheels, wheel bolts, or wheel
nuts can be dangerous. It could
affect the braking and handling of
the vehicle. Tires can lose air,
and cause loss of control, causing
a crash. Always use the correct
wheel, wheel bolts, and wheel
nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
ground clearance, and tire or tire
chain clearance to the body and
chassis.
239
Used Replacement Wheels
{ Warning
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.
Tire Chains
{ Warning
Do not use tire chains. There is
not enough clearance. Tire chains
used on a vehicle without the
proper amount of clearance can
cause damage to the brakes,
suspension, or other vehicle
parts. The area damaged by the
tire chains could cause loss of
control and a crash.
(Continued)
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Vehicle Care
Warning (Continued)
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and road
conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slow
and readjust or remove the
traction device if it contacts the
vehicle. Do not spin the wheels.
If traction devices are used, install
them on the front tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. See Tires
0 221. If air goes out of a tire, it is
much more likely to leak out slowly.
But if there ever is a blowout, here
are a few tips about what to expect
and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
{ Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
(Continued)
Warning (Continued)
tire service center repair or
replace the flat tire as soon as
possible.
{ Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road,
if possible. Turn on the hazard
warning flashers. See Hazard
Warning Flashers 0 126.
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Vehicle Care
{ Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:
241
When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1), if equipped.
1. Set the parking brake firmly.
2. Put an automatic
transmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
1. Wheel Block (If Equipped)
2. Flat Tire
3. Turn off the engine and do
not restart while the vehicle
is raised.
The following information explains
how to repair or change a tire.
4. Do not allow passengers to
remain in the vehicle.
Tire Changing
5. Place wheel blocks,
if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed.
Removing the Spare Tire and
Tools
The spare tire and tools are located
in the storage compartment in the
rear of the vehicle.
1.
2.
3.
4.
5.
6.
Center Retainer
Subwoofer
Wrench
Strap
Tow Eye (if equipped)
Jack
To access the spare tire and tools:
1. Open the liftgate. See Liftgate
0 19.
2. Lift the trim cover.
3. Remove the subwoofer
assembly on top of the spare
tire by turning the center
retainer counterclockwise.
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Vehicle Care
4. Remove the spare tire, jack,
and tools and place them near
the tire being changed.
4. Place the hex tube end of the
wrench over the hex head of
the jack to attach it.
5. Turn the wheel wrench
clockwise until the lift head is
firmly contacting the proper
lifting point nearest the flat tire.
Removing the Flat Tire and
Installing the Spare Tire
1. Do a safety check before
proceeding. See If a Tire Goes
Flat 0 240.
{ Warning
3. Place the jack at the position
marked with a half circle.
Getting under a vehicle when it is
lifted on a jack is dangerous.
If the vehicle slips off the jack,
you could be badly injured or
killed. Never get under a vehicle
when it is supported only by
a jack.
{ Warning
2. Turn the wheel wrench
counterclockwise to loosen the
wheel nuts. Do not remove
them yet.
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Warning (Continued)
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
{ Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
6. Turn the wheel wrench
clockwise to raise the vehicle
far enough off the ground so
there is enough room for the
spare tire to fit underneath the
wheel well.
243
7. Turn the wheel nuts
counterclockwise to
remove them.
8. Remove the flat tire.
{ Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
9. Remove any rust or dirt from
the wheel bolts, mounting
surfaces, and spare wheel.
10. Place the spare tire on the
wheel-mounting surface.
{ Warning
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
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244
Vehicle Care
11. Reinstall the wheel nuts. Turn
each nut clockwise, by hand,
until the wheel is held against
the hub.
12. Lower the vehicle by turning
the wheel wrench
counterclockwise. Lower the
jack completely.
{ Warning
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench
to the proper torque specification
after replacing. Follow the torque
specification supplied by the
aftermarket manufacturer when
using accessory locking wheel
nuts. See Capacities and
Specifications 0 277 for original
equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts
can lead to brake pulsation and
rotor damage. To avoid expensive
brake repairs, evenly tighten the
wheel nuts in the proper
sequence and to the proper
torque specification. See
Capacities and Specifications
0 277 for the wheel nut torque
specification.
13. Tighten the wheel nuts firmly
with the wheel wrench in a
crisscross sequence, as
shown.
Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{ Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Storing the Flat Tire and Tools
1. Return the jack and tools to
their original storage location.
2. Replace the trim cover.
3. Place the flat tire, lying flat, in
the rear storage compartment.
4. Attach one end of the strap to
a cargo tie-down in the rear of
the vehicle.
Storing the Compact Spare Tire
and Tools
Reverse the instructions for
removing the spare tire and tools to
store the spare tire.
The compact spare tire is for
temporary use only. Replace the
compact spare tire with a full-size
tire as soon as you can. See
Compact Spare Tire 0 245.
Compact Spare Tire
{ Warning
5. Route the strap through the
wheel, as shown.
6. Attach the other end of the
strap to the other cargo
tie-down in the rear of the
vehicle.
7. Tighten the strap.
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
245
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the AWD (if equipped), ABS, and
Traction Control systems may
engage until the spare tire is
recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.
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246
Vehicle Care
Caution
When the compact spare is
installed, do not take the vehicle
through an automatic car wash
with guide rails. The compact
spare can get caught on the rails
which can damage the tire, wheel,
and other parts of the vehicle.
Do not use the compact spare on
other vehicles.
Do not mix the compact spare tire or
wheel with other wheels or tires.
They will not fit. Keep the spare tire
and its wheel together.
Caution
Tire chains will not fit the compact
spare. Using them can damage
the vehicle and the chains. Do not
use tire chains on the compact
spare.
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, see Battery - North
America 0 205.
If the battery has run down, try to
use another vehicle and some
jumper cables to start your vehicle.
Be sure to use the following steps to
do it safely.
{ Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
(Continued)
Warning (Continued)
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0 188 and the back
cover.
{ Warning
Batteries can hurt you. They can
be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
3. Good Battery Negative
Terminal
4. Good Battery Positive
Terminal
The jump start negative grounding
point (1) for the discharged battery
is the engine block or an engine
mounting bolt. Connect to a spot as
far away from the discharged
battery as possible.
The jump start positive terminal (2)
on the discharged battery is in the
engine compartment on the driver
side of the vehicle.
The jump start negative terminal (3)
and positive terminal (4) are on the
battery of the vehicle providing the
jump start.
The positive jump start connection
for the discharged battery is under a
trim cover. Open the cover to
expose the terminal.
1. Discharged Battery
Negative Grounding Point
2. Discharged Battery Positive
Terminal
1. Check the other vehicle.
It must have a 12-volt battery
with a negative ground system.
247
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so
that they are not touching.
3. Set the parking brake firmly
and put the shift lever in
P (Park) with an automatic
transmission, or Neutral with a
manual transmission.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
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248
Vehicle Care
4. Turn the ignition off. Turn off all
lights and accessories in both
vehicles, except the hazard
warning flashers if needed.
{ Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{ Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{ Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Connect one end of the red
positive (+) cable to the
positive (+) terminal on the
discharged battery.
6. Connect the other end of the
red positive (+) cable to the
positive (+) terminal of the good
battery.
7. Connect one end of the black
negative (–) cable to the
negative (–) terminal of the
good battery.
8. Connect the other end of the
black negative (–) cable to the
negative (–) grounding point for
the discharged battery.
9. Start the engine in the vehicle
with the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
The vehicle is equipped with a
specific attachment point to be used
by the towing provider. This point
may be used to pull the vehicle from
a flat road surface onto the flatbed
tow truck.
249
Caution
Improper use of the tow eye can
cause vehicle damage. Use
caution and low speeds to
prevent damage to the vehicle.
If equipped, carefully open the cover
by using the small notch that
conceals the tow eye socket.
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250
Vehicle Care
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Install the tow eye into the socket by
turning it clockwise until it stops.
When the tow eye is removed,
reinstall the cover with the notch in
the original position.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
Here are some important things to
consider:
. Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.
. Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.
Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle was not designed to be
towed with all four wheels on the
ground.
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground.
251
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to
P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in a
straight-ahead position with a
clamping device designed for
towing.
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252
Vehicle Care
5. Turn the vehicle off.
Appearance Care
6. Secure the vehicle to the dolly.
Exterior Care
7. Release the parking brake.
Locks
Towing the Vehicle from
the Rear
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0 273.
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this e symbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,
follow the car wash instructions. The
windshield wiper and rear window
wiper, if equipped, must be off.
Remove any accessories that may
be damaged or interfere with the car
wash equipment.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
253
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
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254
Vehicle Care
Caution
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Moldings
Caution
Failure to clean and protect the
bright metal moldings can result
in a hazy white finish or pitting.
This damage would not be
covered by the vehicle warranty.
The bright metal moldings on the
vehicle are aluminum, chrome,
or stainless steel. To prevent
damage always follow these
cleaning instructions:
. Be sure the molding is cool to
the touch before applying any
cleaning solution.
. Use only approved cleaning
solutions for aluminum, chrome,
or stainless steel. Some
cleaners are highly acidic or
contain alkaline substances and
can damage the moldings.
. Always dilute a concentrated
cleaner according to the
manufacturer’s instructions.
. Do not use cleaners that are not
intended for automotive use.
. Use a nonabrasive wax on the
vehicle after washing to protect
and extend the molding finish.
Cleaning Exterior Lamps/
Lenses, Emblems, Decals, and
Stripes
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses,
emblems, decals, and stripes.
Follow instructions under "Washing
the Vehicle" previously in this
section.
Lamp covers are made of plastic,
and some have a UV protective
coating. Do not clean or wipe them
when dry.
Do not use any of the following on
lamp covers:
. Abrasive or caustic agents.
.
Washer fluids and other cleaning
agents in higher concentrations
than suggested by the
manufacturer.
.
Solvents, alcohols, fuels,
or other harsh cleaners.
.
Ice scrapers or other hard items.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
.
Aftermarket appearance caps or
covers while the lamps are
illuminated, due to excessive
heat generated.
Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,
between the hood and windshield,
when washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they are
worn or damaged. Damage can be
caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
255
can be removed by rubbing with a
clean cloth. See Recommended
Fluids and Lubricants 0 273.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Weatherstrips
Wheels and Wheel Trim
Apply weatherstrip lubricant on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips at
least once a year. Hot, dry climates
may require more frequent
application. Black marks from
rubber material on painted surfaces
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
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256
Vehicle Care
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.
(Continued)
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinges, unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Sheet Metal Damage
Interior Care
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See “Finish Care”
previously in this section.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
257
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
. Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure.
. Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
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258
Vehicle Care
Interior Glass
Coated Moldings
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
. Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free
colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
259
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
(Continued)
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
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260
Vehicle Care
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold
water, and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{ Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
.
Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
.
Use the floor mat with the
correct side up. Do not turn
it over.
.
Do not place anything on top of
the driver side floor mat.
.
Use only a single floor mat on
the driver side.
.
Do not place one floor mat on
top of another.
{ Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage.
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
The driver side floor mat is held in
place by a button-type retainer.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Vehicle Care
Removing and Replacing the
Floor Mats
1. Pull up on the rear of the floor
mat to unlock the retainers and
remove.
2. Reinstall by lining up the floor
mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is
properly secured in place.
Verify the floor mat does not
interfere with the pedals.
261
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262
Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . . . . . 262
Maintenance Schedule
Maintenance Schedule . . . . . . . 264
Special Application Services
Special Application
Services . . . . . . . . . . . . . . . . . . . . 269
Additional Maintenance
and Care
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 270
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 273
Maintenance Replacement
Parts . . . . . . . . . . . . . . . . . . . . . . . . 274
Maintenance Records
Maintenance Records . . . . . . . . 275
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs.
Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services Normal are for vehicles that:
. Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 148.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0 181.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
.
Used for high speed or
competitive driving.
.
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
263
{ Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0 189.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
264
Service and Maintenance
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
. Check the engine oil level. See
Engine Oil 0 193.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 228.
. Inspect the tires for wear. See
Tire Inspection 0 233.
. Check the windshield washer
fluid level. See Washer Fluid
0 202.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON DIC message displays, have
the engine oil and filter changed
within the next 1 000 km/600 mi.
If driven under the best conditions,
the engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See Engine Oil Life System 0 195.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0 233.
.
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system.
See Engine Oil 0 193 and
Engine Oil Life System 0 195.
.
Inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0 197.
.
Check engine coolant level. See
Cooling System 0 198.
.
Check windshield washer fluid
level. See Washer Fluid 0 202.
.
Check tire inflation pressures.
See Tire Pressure 0 228.
.
Inspect tire wear. See Tire
Inspection 0 233.
.
Visually check for fluid leaks.
.
Inspect brake system. See
Exterior Care 0 252.
.
Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Service and Maintenance
.
.
parts, or signs of wear at least
once a year. See Exterior Care
0 252.
.
Check restraint system
components. See Safety System
Check 0 49.
Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
.
Visually inspect fuel system for
damage or leaks.
.
Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.
Lubricate body components. See
Exterior Care 0 252.
.
Check starter switch. See Starter
Switch Check 0 205.
.
Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0 206.
Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks.
265
.
Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 206.
.
Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.
Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0 208.
.
Inspect sunroof track and seal,
if equipped. See Sunroof 0 27.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
4 8 0 0 0 k m/3 0 ,0 0 0 mi
6 0 0 0 0 k m/3 7 ,5 0 0 mi
7 2 0 0 0 k m/4 5 ,0 0 0 mi
8 4 0 0 0 k m/5 2 ,5 0 0 mi
9 6 0 0 0 k m/6 0 ,0 0 0 mi
1 0 8 0 0 0 k m/6 7 ,5 0 0 mi
1 2 0 0 0 0 k m/7 5 ,0 0 0 mi
1 3 2 0 0 0 k m/8 2 ,5 0 0 mi
1 4 4 0 0 0 k m/9 0 ,0 0 0 mi
1 5 6 0 0 0 k m/9 7 ,5 0 0 mi
1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi
1 8 0 0 0 0 k m/11 2 ,5 0 0 mi
1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi
2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi
2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi
2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi
2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.
3 6 0 0 0 k m/2 2 ,5 0 0 mi
Maintenance Schedule
Additional Required
Services - Normal
2 4 0 0 0 k m/1 5 ,0 0 0 mi
Service and Maintenance
1 2 0 0 0 k m/7 ,5 0 0 mi
266
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@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
Replace passenger compartment air filter. (1)
@
@
@
Inspect evaporative control system. (2)
@
@
Replace engine air cleaner filter. (3)
@
@
Replace spark plugs. Inspect spark plug wires,
and/or boots.
@
@
@
@
@
@
Change rear axle fluid, if equipped with AWD. (4)
@
Drain and fill engine cooling system. (5)
@
Visually inspect accessory drive belts. (6)
@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
Replace hood and/or body lift support gas
struts. (9)
Replace air conditioning desiccant. (10)
@
@
@
@
@
@
@
@
@
@
@
@
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Service and Maintenance
Footnotes — Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0 197.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System
0 198.
267
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0 204.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0 207.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s) 0 208.
(10) Replace air conditioning
desiccant every seven years.
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4 8 0 0 0 k m/3 0 ,0 0 0 mi
6 0 0 0 0 k m/3 7 ,5 0 0 mi
7 2 0 0 0 k m/4 5 ,0 0 0 mi
8 4 0 0 0 k m/5 2 ,5 0 0 mi
9 6 0 0 0 k m/6 0 ,0 0 0 mi
1 0 8 0 0 0 k m/6 7 ,5 0 0 mi
1 2 0 0 0 0 k m/7 5 ,0 0 0 mi
1 3 2 0 0 0 k m/8 2 ,5 0 0 mi
1 4 4 0 0 0 k m/9 0 ,0 0 0 mi
1 5 6 0 0 0 k m/9 7 ,5 0 0 mi
1 6 8 0 0 0 k m/1 0 5 ,0 0 0 mi
1 8 0 0 0 0 k m/11 2 ,5 0 0 mi
1 9 2 0 0 0 k m/1 2 0 ,0 0 0 mi
2 0 4 0 0 0 k m/1 2 7 ,5 0 0 mi
2 1 6 0 0 0 k m/1 3 5 ,0 0 0 mi
2 2 8 0 0 0 k m/1 4 2 ,5 0 0 mi
2 4 0 0 0 0 k m/1 5 0 ,0 0 0 mi
Rotate tires and perform Required Services.
Check engine oil level and oil life percentage.
Change engine oil and filter, if needed.
3 6 0 0 0 k m/2 2 ,5 0 0 mi
Maintenance Schedule
Additional Required
Services - Severe
2 4 0 0 0 k m/1 5 ,0 0 0 mi
Service and Maintenance
1 2 0 0 0 k m/7 ,5 0 0 mi
268
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
@
Replace passenger compartment air filter. (1)
@
@
@
@
@
Inspect evaporative control system. (2)
@
@
@
Replace engine air cleaner filter. (3)
@
@
@
Change automatic transmission fluid.
@
@
Replace spark plugs. Inspect spark plug wires
and/or boots.
@
@
@
@
Change rear axle fluid, if equipped with AWD. (4)
@
Drain and fill engine cooling system. (5)
@
Visually inspect accessory drive belts. (6)
@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
Replace hood and/or body lift support gas
struts. (9)
Replace air conditioning desiccant. (10)
@
@
@
@
@
@
@
@
@
@
@
@
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Service and Maintenance
Footnotes — Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0 197.
(4) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System
0 198.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0 204.
(8) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0 207.
(9) Or every 10 years, whichever
comes first. See Gas Strut(s) 0 208.
(10) Replace air conditioning
desiccant every seven years.
269
Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
.
Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 252.
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270
Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services — their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
Brakes
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
. To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0 273 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Fluids
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Service and Maintenance
Hoses
Shocks and Struts
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
. Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
271
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see Interior Care 0 257 and
Exterior Care 0 252.
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Service and Maintenance
Wheel Alignment
Windshield
Wiper Blades
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
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Service and Maintenance
273
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage
Automatic Transmission
Engine Coolant
Engine Oil
Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and
Release Pawl
Hydraulic Brake System
Key Lock Cylinders, Hood and Door
Hinges
Weatherstrip Conditioning
Windshield Washer
Fluid/Lubricant
DEXRON-VI Automatic Transmission Fluid.
50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Cooling System 0 198.
Engine oil meeting the dexos1 specification of the proper SAE viscosity
grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil
0 193.
Lubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.
DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in
Canada 19299571).
Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or
equivalent.
Automotive windshield washer fluid that meets regional freeze protection
requirements.
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274
Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Maintenance Replacement Parts
Part
GM Part Number
ACDelco Part Number
95021102
A3184C
55594651/25195785
PF2257G/PF2263G
13271190
CF181
55576026
41-121
Driver Side – 65.0 cm (25.6 in)
94531969
—
Passenger Side – 38.0 cm (15.0 in)
95915127
—
Rear – 26.5 cm (10.4 in)
95915137
—
Engine Air Cleaner/Filter
Engine Oil Filter
1.4L L4 Engine (LUV)(1)
Passenger Compartment Air Filter
Spark Plugs
1.4L L4 Engine (LUV)
Wiper Blades
Footnote:
(1)
The Hengst oil filter (55594651/PF2257G) and the UFI oil filter (25195785/PF2263G) are not interchangeable.
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Service and Maintenance
275
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Date
Odometer
Reading
Serviced By
Services Performed
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276
Technical Data
Technical Data
Vehicle Identification
Vehicle Identification
Vehicle Identification
Number (VIN)
Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . . 276
Service Parts Identification . . . 276
Vehicle Data
Capacities and
Specifications . . . . . . . . . . . . . . . 277
Engine Drive Belt Routing . . . . 279
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
0 277 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the center
pillar that you can scan for the
following information:
. Vehicle Identification
Number (VIN)
. Model designation
.
Paint information
.
Production options
If there is not a large barcode on
this label, then you will find this
same information on a label inside
the glove box.
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Technical Data
277
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. See Recommended Fluids and
Lubricants 0 273 for more information.
Application
Air Conditioning Refrigerant
Capacities
Metric
English
For the air conditioning system refrigerant type and
charge amount, see the refrigerant label under the
hood. See your dealer for more information.
Engine Cooling System*
7.3 L
Engine Oil with Filter
4.0 L
4.2 qt
Fuel Tank
53 L
14 gal
140 Y
100 lb ft
0.35 L
0.36 qt
Wheel Nut Torque
Transfer Case
7.7 qt
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
*Engine cooling system capacity values are based on the entire cooling system and its components.
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Technical Data
Engine Specifications
Engine
1.4L L4 (LUV)
VIN Code
Transmission
Spark Plug Gap
B
Automatic
0.60–0.70 mm (0.024–
0.028 in)
Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage
the spark plug.
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Technical Data
Engine Drive Belt Routing
1.4L L4 Engine (LUV)
279
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280
Customer Information
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 280
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 282
Customer Assistance for Text
Telephone (TTY) Users . . . . . 283
Online Owner Center . . . . . . . . . 283
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 283
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 284
Scheduling Service
Appointments . . . . . . . . . . . . . . . 285
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 286
Collision Damage Repair . . . . . 287
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 289
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 290
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 290
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 291
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 291
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 291
Cybersecurity . . . . . . . . . . . . . . . . . 292
Event Data Recorders . . . . . . . . 292
OnStar . . . . . . . . . . . . . . . . . . . . . . . 293
Infotainment System . . . . . . . . . . 293
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Customer Information
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
.
Vehicle delivery date and
present mileage.
When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE — U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line® Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
281
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
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282
Customer Information
STEP THREE — Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Company wants you to be aware of
its participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada
Company has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada
Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Buick encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Buick, the letter
should be addressed to:
United States and Puerto Rico
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com
1-800-521-7300
1-800-832-8425 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-252-1112
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Customer Information
All Overseas Locations
Membership Benefits
Please contact the local General
Motors Business Unit.
E : Download owner’s manuals
and view vehicle-specific how-to
videos.
Customer Assistance for
Text Telephone (TTY)
Users
G : View maintenance schedules,
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
I : View and print dealer-recorded
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows access to videos, articles,
and vehicle health specific to your
Buick as well as your OnStar
Account information all in one place.
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
service records and self-recorded
service records.
D : Select a dealer and view
283
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
mybuick.ca
Visit the Buick Owner Centre at
mybuick.ca (English) or my.buick.ca
(French) to access similar benefits
to the U.S. site.
GM Mobility
Reimbursement Program
locations, maps, phone numbers,
and hours.
r : Track your vehicle’s warranty
information.
J : View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 276.
H : Compare and shop for Buick
and OnStar plans and services.
View GM Card and SiriusXM
information (if equipped).
F : Chat with online help
representatives.
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
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284
Customer Information
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
.
Your name, home address, and
home telephone number
.
Telephone number of your
location
.
Location of the vehicle
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
.
Model, year, color, and license
plate number of the vehicle
.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
Roadside Assistance
Program
.
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
Services are provided for the
duration of the vehicle’s powertrain
warranty.
For Canadian-purchased vehicles,
call 1-800-268-6800.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
Description of the problem
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.
Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
Coverage
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
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Customer Information
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
.
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.
Battery Jump Start: Service to
jump start a dead battery.
.
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
.
Legal fines.
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
.
Lock-Out Service: Vehicle
registration is required.
.
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
285
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
.
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
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Customer Information
of your transportation needs, your
dealer can help minimize your
inconvenience.
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manual
entitled “Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
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Customer Information
Additional fees such as fuel, rental
vehicle insurance, taxes, levies,
usage fees, excessive mileage,
or rental usage beyond the
completion of the repair are also
your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
287
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
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Customer Information
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
.
Driver license number
.
Owner name, address, and
telephone number
.
Vehicle license plate number
.
Vehicle make, model, and
model year
.
Vehicle Identification
Number (VIN)
.
Insurance company and policy
number
.
General description of the
damage to the other vehicle
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
Give only the necessary information
to police and other parties involved
in the crash.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 0 55.
For emergency towing see
Roadside Assistance Program
0 284.
Managing the Vehicle Damage
Repair Process
Gather the following information:
. Driver name, address, and
telephone number
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
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289
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
owner’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Publication Ordering
Information
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
Service Manuals
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
Current and Past Models
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
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Customer Information
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov.
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Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-521-7300,
or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-200-28425 or
01-800-466-0818.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
291
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
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Customer Information
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
. How various systems in your
vehicle were operating;
.
Whether or not the driver and
passenger safety belts were
buckled/fastened;
.
How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.
How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
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Customer Information
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See OnStar Additional Information
0 296.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
293
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294
OnStar
OnStar
OnStar Overview
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 294
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 295
Security . . . . . . . . . . . . . . . . . . . . . . 296
OnStar Additional Information
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 296
= Voice Command Button
Q Blue OnStar Button
> Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
. Solid Green: System is ready.
.
Flashing Green: On a call.
.
Red: Indicates a problem.
.
Off: System is off. Press Q
twice to speak with an OnStar
Advisor.
Press Q or call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
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OnStar
Press
.
= to:
Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
.
Receive a Diagnostic check of
the vehicle's key operating
systems.
.
Receive Roadside Assistance.
.
Manage Wi-Fi Settings,
if equipped.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press > to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
.
Be a Good Samaritan or
respond to an AMBER Alert.
Press Q to connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
.
Get assistance in severe
weather or other crisis situations
and find evacuation routes.
295
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press > for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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OnStar
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
. Prior to vehicle purchase.
Press Q to set up an account.
.
After change in ownership and
at 90 days.
Transferring Service
Press Q to request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
Press Q and follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
.
See www.onstar.ca (Canada).
.
Call TTY 1-877-248-2080.
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OnStar
.
Press Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
297
to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
See Radio Frequency Statement
0 290.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
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298
OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press Q and ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
.
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
may come on. Press Q to try the
call again or try again after driving a
few miles into another cellular area.
In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
Vehicle and Power Issues
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0 186. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
299
Privacy
libcurl:
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press Q to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
COPYRIGHT AND PERMISSION
NOTICE
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated
with libcurl and unzip and for other
third party software please see
http://opensource.lge.com/index
www.onstar.com/us/en/
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
300
OnStar
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license, “Info-ZIP” is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided “as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code
must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form
(compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but
not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
OnStar
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use
the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.
301
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302
Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 302
Connections . . . . . . . . . . . . . . . . . . 303
Diagnostics . . . . . . . . . . . . . . . . . . . 304
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press Q to receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. Press Q to connect to an
Advisor.
2. Request directions to be
downloaded to the vehicle.
3. Follow the voice-guided
commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press = to open the
OnStar app on the infotainment
display. For other vehicles press
as follows.
=
Cancel Route
1. Press =. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.” System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press =. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press =. System responds:
“OnStar ready,” then a tone.
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Connected Services
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press =. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
303
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot
information, press = to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or
password, press Q or call
1-888-4ONSTAR to connect
with an Advisor. On some
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304
Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
.
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.
Send destinations to the vehicle.
.
Locate the vehicle on a map
(U.S. market only).
.
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
.
Locate a dealer and schedule
service.
.
Request roadside assistance.
.
Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
.
Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.buick.com. Message and data
rates may apply.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Index
Index
A
About Driving the Vehicle . . . . . . . . . 2
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 189
Accessory Power . . . . . . . . . . . . . . . 157
Add-On Electrical Equipment . . . 186
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 296
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 270
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 32
Air Cleaner/Filter, Engine . . . . . . . 197
Air Conditioning . . . . . . . . . . .131, 133
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 137
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 137
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 136
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 55
Passenger Sensing System . . . . 56
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 55
305
Airbag System (cont'd)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 53
Where Are the Airbags? . . . . . . . . 52
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 61
Passenger Status Indicator . . . 100
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 60
System Check . . . . . . . . . . . . . . . . . . 50
Alarm
Vehicle Security . . . . . . . . . . . . . . . . 20
Alert
Side Blind Zone (SBZA) . . . . . . 177
All-Season Tires . . . . . . . . . . . . . . . . 222
All-Wheel Drive . . . . . . . . . . . .164, 205
Antilock Brake System (ABS) . . . 164
Warning Light . . . . . . . . . . . . . . . . . 105
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 252
Interior . . . . . . . . . . . . . . . . . . . . . . . . 257
Armrest
Front Seat . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat . . . . . . . . . . . . . . . . . . . . . . 42
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 284
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306
Index
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 17
Headlamp System . . . . . . . . . . . . 125
Transmission . . . . . . . . . . . . . . . . . 161
Transmission Fluid . . . . . . . . . . . 196
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 163
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 206
B
Battery
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 129
Power Protection . . . . . . . . . . . . . 129
Battery - North America . . . .205, 246
Blade Replacement, Wiper . . . . . 207
Brake
System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Antilock . . . . . . . . . . . . . . . . . . . . . . . 164
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 165
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Parking . . . . . . . . . . . . . . . . . . . . . . . 165
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 142
Break-In, New Vehicle . . . . . . . . . . 152
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 210
Bulb Replacement (cont'd)
Headlamp Aiming . . . . . . . . . . . . . 209
Headlamps . . . . . . . . . . . . . . . . . . . 210
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 210
License Plate Lamps . . . . . . . . . 213
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . .211
Buying New Tires . . . . . . . . . . . . . . . 235
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 92
California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 189
California
Proposition
65 Warning . . . . . . . . . .188, 205, 246,
Back Cover
Camera
Rear Vision (RVC) . . . . . . . . . . . . 172
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 277
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 160
Carbon Monoxide (cont'd)
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 19
Winter Driving . . . . . . . . . . . . . . . . 146
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Management System . . . . . . . . . . . 85
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 84
Chains, Tire . . . . . . . . . . . . . . . . . . . . 239
Charging System Light . . . . . . . . . 101
Check
Engine Light
(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Child Restraints
Infants and Young Children . . . . . 64
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . 63
Securing . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . 67
Circuit Breakers . . . . . . . . . . . . . . . . 214
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 252
Interior Care . . . . . . . . . . . . . . . . . . 257
Climate Control Systems . . . . . . . 131
Air Conditioning . . . . . . . . . . . . . . 131
Dual Automatic . . . . . . . . . . . . . . . 133
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Index
Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 131
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 287
Compact Spare Tire . . . . . . . . . . . . 245
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Compass . . . . . . . . . . . . . . . . . . . . . . . . 92
Connected Services
Connections . . . . . . . . . . . . . . . . . . 303
Diagnostics . . . . . . . . . . . . . . . . . . . 304
Navigation . . . . . . . . . . . . . . . . . . . . 302
Connections
Connected Services . . . . . . . . . . 303
Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 166
Control of a Vehicle . . . . . . . . . . . . . 142
Convenience Net . . . . . . . . . . . . . . . . 86
Convex Mirrors . . . . . . . . . . . . . . . . . . 22
Coolant
Engine Temperature Gauge . . . . 98
Cooling . . . . . . . . . . . . . . . . . . . .131, 133
Cooling System . . . . . . . . . . . . . . . . . 198
Courtesy Lamps . . . . . . . . . . . . . . . . 127
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 286
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Cruise Control . . . . . . . . . . . . . . . . . . 168
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cupholders . . . . . . . . . . . . . . . . . . . . . . 84
Customer Assistance . . . . . . . . . . . 283
Offices . . . . . . . . . . . . . . . . . . . . . . . . 282
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 283
Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 289
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 280
Cybersecurity . . . . . . . . . . . . . . . . . . . 292
D
Damage Repair, Collision . . . . . . . 287
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 293
OnStar . . . . . . . . . . . . . . . . . . . . . . . 293
Data Recorders, Event . . . . . . . . . 292
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 125
Defensive Driving . . . . . . . . . . . . . . . 142
Delayed Locking . . . . . . . . . . . . . . . . . 17
307
Diagnostics
Connected Services . . . . . . . . . . 304
Distracted Driving . . . . . . . . . . . . . . . 141
Dome Lamps . . . . . . . . . . . . . . . . . . . 127
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . .110
Delayed Locking . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 279
Drive Systems
All-Wheel Drive . . . . . . . . . . 164, 205
Driver Assistance Systems . . . . . 170
Driver Behavior . . . . . . . . . . . . . . . . . 140
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 110
Driving
Better Fuel Economy . . . . . . . . . 141
Defensive . . . . . . . . . . . . . . . . . . . . . 142
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environment . . . . . . . . . . . . . . . . . . 140
Hill and Mountain Roads . . . . . . 146
If the Vehicle is Stuck . . . . . . . . . 147
Loss of Control . . . . . . . . . . . . . . . 144
Off-Road Recovery . . . . . . . . . . . 144
Vehicle Load Limits . . . . . . . . . . . 148
Wet Roads . . . . . . . . . . . . . . . . . . . 145
Winter . . . . . . . . . . . . . . . . . . . . . . . . 146
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Index
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 133
E
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 186
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 214
Fuses and Circuit Breakers . . . 214
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 218
Overload . . . . . . . . . . . . . . . . . . . . . 213
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 220
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 295
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 197
Check Light
(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Compartment Overview . . . . . . . 192
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 198
Drive Belt Routing . . . . . . . . . . . . 279
Exhaust . . . . . . . . . . . . . . . . . . . . . . 160
Engine (cont'd)
Heater . . . . . . . . . . . . . . . . . . . . . . . . 155
Oil Life System . . . . . . . . . . . . . . . 195
Oil Pressure Light . . . . . . . . . . . . 108
Overheating . . . . . . . . . . . . . . . . . . 201
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 160
Starting . . . . . . . . . . . . . . . . . . . . . . . 154
Entry Lighting . . . . . . . . . . . . . . . . . . . 128
Event Data Recorders . . . . . . . . . . 292
Exit Lighting . . . . . . . . . . . . . . . . . . . . 128
Extended Parking . . . . . . . . . . . . . . . 159
Extender, Seat Belt . . . . . . . . . . . . . . 49
Exterior Lamp Controls . . . . . . . . . 124
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 129
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 197
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 125
Flashers, Hazard Warning . . . . . . 126
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 240
Changing . . . . . . . . . . . . . . . . . . . . . 241
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 260
Fluid
Automatic Transmission . . . . . . 196
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 204
Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 202
Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 127
Folding Mirrors . . . . . . . . . . . . . . . . . . 23
Folding Seatback . . . . . . . . . . . . . . . . 37
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 175
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 290
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Front Seat Armrest . . . . . . . . . . . . . . 36
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 31
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 181
Economy, Driving for Better . . . 141
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 185
Filling the Tank . . . . . . . . . . 182, 183
Foreign Countries . . . . . . . . . . . . 181
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Low Fuel Warning Light . . . . . . . 108
Prohibited Fuels . . . . . . . . . . . . . . 181
Recommended . . . . . . . . . . . . . . . 181
Top Tier . . . . . . . . . . . . . . . . . . . . . . 180
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Index
Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . .
Fuses and Circuit Breakers . . .
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . .
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . .
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 283
214
214
218
220
G
Garage Door Opener . . . . . . . . . . . 120
Programming . . . . . . . . . . . . . . . . . 120
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 208
Gauges
Engine Coolant Temperature . . . 98
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Tachometer . . . . . . . . . . . . . . . . . . . . . 97
Trip Odometer . . . . . . . . . . . . . . . . . . 97
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information
Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 188
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 83
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 210
Hazard Warning Flashers . . . . . . . 126
Head Restraints . . . . . . . . . . . . . . . . . 30
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 209
Automatic . . . . . . . . . . . . . . . . . . . . . 125
Bulb Replacement . . . . . . . . . . . . 210
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 125
Flash-to-Pass . . . . . . . . . . . . . . . . . 125
High-Beam On Light . . . . . . . . . . 109
High/Low Beam Changer . . . . . 124
Lamps On Reminder . . . . . . . . . 109
Heated
Steering Wheel . . . . . . . . . . . . . . . . . 89
Heated Front Seats . . . . . . . . . . . . . . 36
Heated Mirrors . . . . . . . . . . . . . . . . . . . 23
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 155
Heating . . . . . . . . . . . . . . . . . . . .131, 133
High-Beam On Light . . . . . . . . . . . . 109
Hill and Mountain Roads . . . . . . . . 146
Hill Start Assist (HSA) . . . . . . . . . . 165
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
309
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 43
HVAC . . . . . . . . . . . . . . . . . . . . . .131, 133
I
Ignition Positions . . . . . . . . . . . . . . . 152
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 21
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 106
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 64
Information
Publication Ordering . . . . . . . . . . 289
Infotainment . . . . . . . . . . . . . . . . . . . . 130
Infotainment System . . . . . . . . . . . . 293
Instrument Cluster . . . . . . . . . . . . . . . 95
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . . 83
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 24
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 246
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310
Index
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 223
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . 127
Daytime Running (DRL) . . . . . . 125
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 127
Exterior Controls . . . . . . . . . . . . . . 124
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 129
Front Fog . . . . . . . . . . . . . . . . . . . . . 127
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 210
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator
(Check Engine) . . . . . . . . 101, 103
On Reminder . . . . . . . . . . . . . . . . . 109
Reading . . . . . . . . . . . . . . . . . . . . . . 128
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 179
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 45
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 77
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . 210
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 128
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Illumination Control . . . . . . . . . . . 127
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Lights
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 105
Brake System Warning . . . . . . . 105
Charging System . . . . . . . . . . . . . 101
Check Engine
(Malfunction
Indicator) . . . . . . . . . . . . . . . 101, 103
Cruise Control . . . . . . . . . . . . . . . . 109
Door Ajar . . . . . . . . . . . . . . . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 125
Front Fog Lamp . . . . . . . . . . . . . . 109
High-Beam On . . . . . . . . . . . . . . . . 109
High/Low Beam Changer . . . . . 124
Lights (cont'd)
Immobilizer . . . . . . . . . . . . . . . . . . . 108
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 108
Seat Belt Reminders . . . . . . . . . . . . 99
StabiliTrak OFF . . . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 107
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 106
Locks
Automatic Door . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . 17
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 18
Power Door . . . . . . . . . . . . . . . . . . . . . 17
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loss of Control . . . . . . . . . . . . . . . . . 144
Low Fuel Warning Light . . . . . . . . . 108
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . 32
Front Seats . . . . . . . . . . . . . . . . . . . . . 32
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 275
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Index
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 270
Maintenance Schedule . . . . . . . . . 264
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 273
Malfunction
Indicator Lamp . . . . . . . . . . .101, 103
Manual Mode . . . . . . . . . . . . . . . . . . . 163
Memory Seats . . . . . . . . . . . . . . . . . . . 34
Messages
Engine Power . . . . . . . . . . . . . . . . .113
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Vehicle Speed . . . . . . . . . . . . . . . . .113
Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 24
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 22
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 23
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Rearview . . . . . . . . . . . . . . . 24
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Tilt in Reverse . . . . . . . . . . . . . . . . . . 23
Mirrors, Interior Rearview . . . . . . . . 24
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 229
311
N
P
Navigation
Connected Services . . . . . . . . . . 302
Net, Convenience . . . . . . . . . . . . . . . 86
New Vehicle Break-In . . . . . . . . . . . 152
Park
Shifting Out of . . . . . . . . . . . . . . . . 158
Park Assist . . . . . . . . . . . . . . . . . . . . . 174
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 165
Brake and P (Park)
Mechanism Check . . . . . . . . . . 206
Extended . . . . . . . . . . . . . . . . . . . . . 159
Over Things That Burn . . . . . . . 159
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 100
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Passenger Sensing System . . . . . 56
Perchlorate Materials
Requirements, California . . . . . . 189
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .114
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 17
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 93
Protection, Battery . . . . . . . . . . . . 129
Retained Accessory (RAP) . . . 157
Seat Adjustment . . . . . . . . . . . . . . . . 32
Windows . . . . . . . . . . . . . . . . . . . . . . . 25
Pregnancy, Using Seat Belts . . . . 48
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 96
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 144
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 193
Engine Oil Life System . . . . . . . 195
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 63
Online Owner Center . . . . . . . . . . . 283
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 293
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 296
OnStar Emergency . . . . . . . . . . . . . 295
OnStar Overview . . . . . . . . . . . . . . . 294
OnStar Security . . . . . . . . . . . . . . . . 296
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overheating, Engine . . . . . . . . . . . . 201
Overview
Instrument Panel . . . . . . . . . . . . . . . . 5
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Index
Privacy
Vehicle Data Recording . . . . . . . 291
Program
Courtesy Transportation . . . . . . 286
Prohibited Fuels . . . . . . . . . . . . . . . . 181
Proposition
65 Warning,
California . . . . . . . . . . . .188, 205, 246,
Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 289
R
Radio Frequency Statement . . . . 290
Reading Lamps . . . . . . . . . . . . . . . . . 128
Rear Seat Armrest . . . . . . . . . . . . . . . 42
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 38
Rear Vision Camera (RVC) . . . . . 172
Rear Window Washer/Wiper . . . . . 91
Rearview Mirrors . . . . . . . . . . . . . . . . 24
Automatic Dimming . . . . . . . . . . . . . 24
Reclining Seatbacks . . . . . . . . . . . . . 32
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 273
Records
Maintenance . . . . . . . . . . . . . . . . . . 275
Recreational Vehicle Towing . . . . 250
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 283
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 62
Maintenance . . . . . . . . . . . . . . . . . . 274
Replacing Airbag System . . . . . . . . 62
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 77
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 50
Reporting Safety Defects
Canadian Government . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . 290
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 68
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 157
Reverse Tilt Mirrors . . . . . . . . . . . . . . 23
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 145
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 284
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 27
Roof Rack System . . . . . . . . . . . . . . . 86
Rotation, Tires . . . . . . . . . . . . . . . . . . 233
Routing, Engine Drive Belt . . . . . . 279
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 160
S
Safety Defects Reporting
Canadian Government . . . . . . . . 291
General Motors . . . . . . . . . . . . . . . 291
U.S. Government . . . . . . . . . . . . . 290
Safety Locks . . . . . . . . . . . . . . . . . . . . . 18
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 285
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 42
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 43
Lap-Shoulder Belt . . . . . . . . . . . . . . 45
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 50
Use During Pregnancy . . . . . . . . . . 48
Seats
Adjustment, Front . . . . . . . . . . . . . . . 31
Folding Seatback . . . . . . . . . . . . . . . 37
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Index
Seats (cont'd)
Head Restraints . . . . . . . . . . . . . . . . 30
Heated Front . . . . . . . . . . . . . . . . . . . 36
Lumbar Adjustment, Front . . . . . . 32
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Adjustment, Front . . . . . . . 32
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Reclining Seatbacks . . . . . . . . . . . . 32
Underseat Storage . . . . . . . . . . . . . 84
Securing Child Restraints . . . . 78, 80
Security
OnStar . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 20
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 20
Service . . . . . . . . . . . . . . . . . . . . . . . . . 137
Accessories and
Modifications . . . . . . . . . . . . . . . . 189
Climate Control System . . . . . . . 131
Doing Your Own Work . . . . . . . . 189
Maintenance Records . . . . . . . . 275
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 262
Parts Identification . . . . . . . . . . . . 276
Scheduling Appointments . . . . . 285
Services
Special Application . . . . . . . . . . . 269
Servicing the Airbag . . . . . . . . . . . . . 60
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 206
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 157
Out of Park . . . . . . . . . . . . . . . . . . . 158
Side Blind Zone Alert (SBZA) . . . 177
Sidemarker
Bulb Replacement . . . . . . . . . . . . .211
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 126
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 245
Special Application Services . . . . 269
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 277
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 107
Start Assist, Hill . . . . . . . . . . . . . . . . . 165
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 205
Starting the Engine . . . . . . . . . . . . . 154
Steering . . . . . . . . . . . . . . . . . . . . . . . . 143
Heated Wheel . . . . . . . . . . . . . . . . . . 89
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89
313
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . .211
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 85
Cargo Management System . . . . 85
Center Console . . . . . . . . . . . . . . . . . 84
Convenience Net . . . . . . . . . . . . . . . 86
Glove Box . . . . . . . . . . . . . . . . . . . . . . 83
Instrument Panel . . . . . . . . . . . . . . . 83
Roof Rack System . . . . . . . . . . . . . . 86
Underseat . . . . . . . . . . . . . . . . . . . . . . 84
Storage Compartments . . . . . . . . . . 83
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 147
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 26
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 175
Infotainment . . . . . . . . . . . . . 130, 293
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 86
Systems
Driver Assistance . . . . . . . . . . . . . 170
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
314
Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 97
Taillamps
Bulb Replacement . . . . . . . . . . . . .211
Text Telephone (TTY) Users . . . . 283
Theft-Deterrent Systems . . . . . . . . . 21
Immobilizer . . . . . . . . . . . . . . . . . . . . . 21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
All-Season . . . . . . . . . . . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . 235
Chains . . . . . . . . . . . . . . . . . . . . . . . . 239
Changing . . . . . . . . . . . . . . . . . . . . . 241
Compact Spare . . . . . . . . . . . . . . . 245
Designations . . . . . . . . . . . . . . . . . 225
Different Size . . . . . . . . . . . . . . . . . 237
If a Tire Goes Flat . . . . . . . . . . . . 240
Inspection . . . . . . . . . . . . . . . . . . . . 233
Pressure . . . . . . . . . . . . . . . . . . . . . . 228
Pressure Light . . . . . . . . . . . . . . . . 107
Pressure Monitor Operation . . 230
Pressure Monitor System . . . . . 229
Rotation . . . . . . . . . . . . . . . . . . . . . . 233
Sidewall Labeling . . . . . . . . . . . . . 223
Terminology and Definitions . . 225
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 237
Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 238
Wheel Replacement . . . . . . . . . . 239
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 222
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 180
Towing
General Information . . . . . . . . . . 186
Recreational Vehicle . . . . . . . . . . 250
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 249
Traction
Control System
(TCS)/StabiliTrak Light . . . . . . 107
Off Light . . . . . . . . . . . . . . . . . . . . . . 106
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 166
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 161
Fluid, Automatic . . . . . . . . . . . . . . 196
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 286
Trip Odometer . . . . . . . . . . . . . . . . . . . 97
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 126
Turn Signal
Bulb Replacement . . . . . . . . . . . . .211
U
Underseat Storage . . . . . . . . . . . . . . 84
Uniform Tire Quality Grading . . . 237
Universal Remote System . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 122
Programming . . . . . . . . . . . . . . . . . 120
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 20
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 142
Design . . . . . . . . . . . . . . . . . . . . . . . . 140
Identification Number (VIN) . . . 276
Load Limits . . . . . . . . . . . . . . . . . . . 148
Messages . . . . . . . . . . . . . . . . . . . . .113
Personalization . . . . . . . . . . . . . . . .114
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 20
Speed Messages . . . . . . . . . . . . . .113
Towing . . . . . . . . . . . . . . . . . . . . . . . . 249
Vehicle Ahead Indicator . . . . . . . . 106
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 228
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 291
Ventilation, Air . . . . . . . . . . . . . . . . . . 136
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) 2020 - CRC - 6/4/19
Index
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
W
Warning
Brake System Light . . . . . . . . . . . 105
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 179
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . . 94
Warnings
Hazard Flashers . . . . . . . . . . . . . . 126
Washer Fluid . . . . . . . . . . . . . . . . . . . 202
Wheels
Alignment and Tire Balance . . 238
Different Size . . . . . . . . . . . . . . . . . 237
Replacement . . . . . . . . . . . . . . . . . 239
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Where to Put the Restraint . . . . . . 68
Windows . . . . . . . . . . . . . . . . . . . . . . . . 24
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Windshield
Replacement . . . . . . . . . . . . . . . . . 208
Wiper/Washer . . . . . . . . . . . . . . . . . . 89
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 146
Winter Tires . . . . . . . . . . . . . . . . . . . . 222
Wiper Blade Replacement . . . . . . 207
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . . 91
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