Ford - Explorer - Owners Manual - 2011 - 2011

Table of Contents Introduction Instrument Cluster 4 12 Warning lights and chimes Gauges Message center 12 19 22 Entertainment Systems 49 MyFord™ system Auxiliary input jack (Line in) Climate Controls Manual heating and air conditioning Automatic temperature control Touchscreen features Auxiliary passenger climate control Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Adaptive cruise control Moon roof 49 58 60 60 63 68 71 72 74 74 79 81 89 89 91 96 97 100 102 112 Locks and Security 128 Keys Locks Anti-theft system 128 135 151 1 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Table of Contents Seating and Safety Restraints Seating Personal Safety System™ Safety belt system Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac威 Hill descent control Transmission operation Reverse sensing system Rear-view camera system Roadside Emergencies Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Temporary mobility kit Wheel lug nut torque Jump starting Wrecker towing 2 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 157 157 178 182 195 209 229 232 234 247 252 259 263 264 264 271 274 279 284 290 292 320 320 321 322 322 332 340 348 350 353 Table of Contents Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) 355 362 362 Cleaning 363 Maintenance and Specifications 370 Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 372 375 377 380 387 401 404 405 408 Accessories 411 Ford Extended Service Plan 413 Scheduled Maintenance 417 Normal scheduled maintenance and log Index 423 436 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2011 Ford Motor Company 3 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Australia: www.ford.com.au • In Mexico: www.ford.com.mx Additional owner information is given in separate publications. This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available. Remember to pass on this Owner’s Guide when reselling the vehicle. It is an integral part of the vehicle. WARNING: Fuel pump shut-off: In the event of an accident this feature will automatically cut off the fuel supply to the engine. It can also be activated through sudden vibration (e.g. collision when parking). To restart your vehicle, refer to Fuel pump shut-off in the Roadside Emergencies chapter. SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed. 4 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol. CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate. BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order to give the moving parts a chance to break in. Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter. 5 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide. Special instructions For your added safety, your vehicle is fitted with sophisticated electronic controls. WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury. WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag. Notice to owners of pickup trucks and utility type vehicles WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death. Using your vehicle with a snowplow Do not use this vehicle for snowplowing. Your vehicle is not equipped with a snowplowing package. Using your vehicle as an ambulance Do not use this vehicle as an ambulance. Your vehicle is not equipped with the Ford Ambulance Preparation Package. 6 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威 Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See your SYNC威 supplement for more information. Event Data Recording This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: • How various systems in your vehicle were operating; • Whether or not the driver and passenger seatbelts were buckled/fastened; • How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and • How fast the vehicle was travelling; and • Where the driver was positioning the steering wheel. This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded (see 7 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction limitations regarding 911 Assist and Traffic, directions and Information privacy below). However, parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. Note: Including to the extent that any law pertaining to Event Data Recorders applies to SYNC威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911 Assist may, through any paired and connected cell phone, disclose to emergency services that the vehicle has been in a crash involving the deployment of an airbag or, in certain vehicles, the activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location (such as latitude and longitude), and/or other details about the vehicle or crash or personal information about the occupants to assist 911 operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the 911 Assist feature. See your SYNC威 supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only) the service uses GPS technology and advanced vehicle sensors to collect the vehicle’s current location, travel direction, and speed (“vehicle travel information”) only to help provide you with the directions, traffic reports, or business searches your request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information. For more information, see Traffic, Directions and Information, Terms and Conditions. See your SYNC威 supplement for more information. 8 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile Communication Equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios. WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws. EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings. 9 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat Lower Anchor Child Seat Tether Anchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid Non-Petroleum Based Parking Aid System Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Defrost/Demist Rear Window Defrost/Demist 10 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Introduction Vehicle Symbol Glossary Power Windows Front/Rear Power Window Lockout Child Safety Door Lock/Unlock Interior Luggage Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, or Sparks Battery Acid Explosive Gas Fan Warning Power Steering Fluid Maintain Correct Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Air Filter Jack Check Fuel Cap Low Tire Pressure Warning MAX MIN 11 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster WARNING LIGHTS AND CHIMES Base instrument cluster with standard measure shown; metric similar OFF 5 4 100 6 80 3 7 60 120 140 160 180 200 140 220 120 100 80 F 2 40 60 40 20 0 km/h 1 20 E 0 0 MPH Optional instrument cluster with standard measure shown; metric similar 100 120 140 80 60 40 160 140 120 180 200 100 80 60 40 20 0 km/h 20 0 MPH OFF Warning lights can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. 12 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Many lights will illuminate when you start your vehicle to make sure the indicators work. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information. Note: Some warning lights are reconfigurable telltale (RTT) indicators. These indicators display in the lower line of the message center near the odometer reading. They function the same as a warning light but do not display on startup. Service engine soon: The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the service engine soon light will stay on until the engine is cranked, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter. Solid illumination after the engine is started indicates the on-board diagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and contact your authorized dealer as soon as possible. WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. Powertrain malfunction/reduced power (RTT): Illuminates when a powertrain or an 4WD fault has been detected. Contact your authorized dealer as soon as possible. 13 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Brake system warning light: To ! P confirm the brake system warning light is functional, it will BRAKE momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, contact your authorized dealer as soon as possible. Illumination after releasing the parking brake indicates low brake fluid level or a brake system malfunction. Contact your authorized dealer as soon as possible. WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Contact your authorized dealer as soon as possible. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. Anti-lock brake system: If the ABS light stays illuminated or ABS continues to flash, a malfunction has been detected. Contact your authorized dealer as soon as possible. Normal braking is still functional unless the brake warning light also is illuminated. Airbag readiness: If this light fails to illuminate when the ignition is turned to on, continues to flash or remains on, contact your authorized dealer as soon as possible. A chime will sound when there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt. A Belt-Minder威 chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder威 chime feature. 14 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Charging system (RTT): Illuminates when the battery is not charging properly. If it stays on while the engine is running, there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Engine oil pressure (RTT): Illuminates when the oil pressure falls below the normal range, refer to Engine oil in the Maintenance and Specifications chapter. AdvanceTrac威: Displays when the AdvanceTrac威/Traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. AdvanceTrac威 off light: Illuminates when AdvanceTrac威/Traction control has been disabled by the driver. Refer to OFF the Driving chapter for more information. Low tire pressure warning: Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for 3 seconds to ensure that it is working. If the light does not turn on or begins to flash, contact your authorized dealer as soon as possible. For more information on this system, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Low fuel (RTT): Illuminates when the fuel level in the fuel tank is at or near empty. Refer to Fuel gauge in this chapter. 15 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Engine coolant temperature (RTT): Illuminates when the engine coolant temperature is high. Stop the vehicle as soon as possible, switch off the engine and let cool. Refer to Engine coolant in the Maintenance and Specifications chapter. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Speed control (RTT): The speed control system indicator light changes color to indicate what mode the system is in: • On (gray light): Illuminates when the speed control system is turned on. Turns off when the speed control system is turned off. • Engaged (green light): Illuminates when the speed control system is engaged. Turns off when the speed control system is disengaged. Adaptive cruise control (RTT) (if equipped): The speed control system indicator light changes color to indicate what mode the system is in: • On (gray light): Illuminates when the adaptive cruise control system is turned on. Turns off when the speed control system is turned off. • Engaged (green light): Illuminates when the adaptive cruise control system is engaged. Turns off when the speed control system is disengaged. Door ajar (RTT): Displays when the ignition is on and any door is not completely closed. 16 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Liftgate ajar (RTT): Displays when the ignition is in the on position and the trunk is open. Low washer fluid (RTT): Illuminates when the windshield washer fluid is low. Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Fog lamps: Illuminates when the fog lamps are turned on. Grade assist (RTT) (if equipped): Illuminates when grade assist is turned on. Transmission Tow/Haul Feature (RTT) (if equipped): Displays when the Tow/Haul feature has been activated. Refer to the Driving chapter for transmission function and operation. If the light flashes steadily, have the system serviced immediately, damage to the transmission could occur. 17 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Hill descent (RTT) (if equipped): Illuminates when hill descent is turned on. Heads up display (if equipped): A red beam of lights will illuminate on the windshield in certain instances when using adaptive cruise control and/or the collision warning system. It will also illuminate momentarily when you start your vehicle to make sure the display works. See Using adaptive cruise control in the Driving chapter for more information. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened. Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened. Parking brake on chime: Sounds when the parking brake is left on and the vehicle is driven. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. 18 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster GAUGES Base cluster Shown in standard measure. Metric similar. 2 1 3 5 4 100 6 80 3 7 120 140 160 180 200 140 220 120 60 100 80 F 2 40 60 40 20 0 km/h 1 E 0 20 0 MPH 4 1. Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. 19 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster 2. Multifunction display: This displays the engine coolant temperature, 4WD gauge, odometer/trip meter and other vehicle features. This is also used to configure different vehicle personalization options and display the status of various vehicle functions. See Standard message center in this chapter for more information. • Engine coolant temperature gauge (if enabled): Indicates H engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. The indicator will change colors indicating blue for C cool, gray for normal and red for hot. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let then engine cool. The engine coolant temperature gauge can be enabled or disabled. See Base message center in this chapter for information on changing the display settings. • 4WD gauge (if equipped and enabled): Indicates 4WD status. See Four wheel drive (4wd) system in the Driving chapter for information. 3. Speedometer: Indicates the current vehicle speed. 4. Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. 20 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Optional cluster Shown in standard measure. Metric similar. 2 1 3 100 120 140 80 160180 200 60 40 140 120 100 80 60 40 20 0 km/h 20 0 MPH 1. Multifunction display: This displays the fuel gauge, tachometer, engine coolant temperature, odometer/trip meter and other vehicle features. This is also used to configure different vehicle personalization options and display the status of various vehicle functions. See Uplevel message center in this chapter for more information. 2. Speedometer: Indicates the current vehicle speed. 3. Infotainment display: This display is used for the entertainment, phone, navigation and climate systems. See the MyFord Touch supplement for more information. 21 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster BASE MESSAGE CENTER (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws. Your vehicle’s message center is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with informational messages and/or warnings. The message center is also used to program/configure the different features of your vehicle. The message center display is located in the instrument cluster. Use the left steering wheel controls to navigate through the message center. • Press the up/down arrow buttons to move up/down through the message center choices. • Press the left/right arrow buttons to move left/right through the message center choices. • Press the OK button to select highlighted options and confirm choices/messages. F km/h E MPH 22 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Main menu Scroll up/down to highlight one of the options, then press the right arrow key or OK to enter into that menu option. Press the left arrow key as needed to exit back to the main menu. *Trip 1 or 2 Trip Odometer – shows the accumulated trip distance. Trip Timer – shows the elapsed trip time. This timer will stop when the vehicle is turned off and will restart when the vehicle is restarted. Distance to E – shows the approximate distance the vehicle can travel before running out of fuel. Inst Fuel Econ – shows instantaneous fuel usage. Average Fuel – shows the average distance traveled per unit of fuel used for a given trip. Fuel Used – shows the amount of fuel used for a given trip. Press and hold OK to reset the current trip, distance time, average MPG, and fuel used. *Note: Some items are optional and may not appear. *Information 4WD Gauge – Indicates 4WD status. MyKey威 Distance (if MyKey威 is programmed) MyKey威 Information (number of MyKeys威 and admin keys programmed) Coolant Temperature – The indicator will change colors indicating: blue for cool, gray for normal and red for hot. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. *Note: Some items are optional and may not appear. 23 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Driver Assist Display Convenience *Settings Traction Control Blind Spot Collision Warning Sensitivity (if High, Normal or MyKey is Low programmed) Chimes (not selectable if using a MyKey) Warning (not selectable if using a MyKey) Cross Traffic Rear Park Aid Trailer Sway Language English, Español or Français Units Distance Miles and Gallons or Km and Liters Temperature Fahrenheit (°F) or Celsius (°C) Autolamp Delay Off or number of seconds DTE Calculation Normal or Towing 24 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Convenience (cont’d) *Settings (cont’d) Easy Entry/Exit Locks Autolock Autounlock Remote Unlock All Doors or Driver First Oil life Reset Power Liftgate Remote Start MyKey Set 10-100% Switch Enabled or Disabled Climate Control Heater – A/C Auto or Last Setting Climate Control Front Defrost Auto or Off Climate Control Rear Defrost Auto or Off Climate Control Driver Seat Auto or Off Climate Control Passenger Seat Auto or Off Duration (5, 10 or 15 minutes) Quiet Start System Wipers Courtesy Wipe Rain Sensing Reverse Wiper Create MyKey威 Hold OK to Create MyKey Traction Control Always On or User Selectable Max Speed 80 MPH (130 km/h) or Off Speed Warning 45 mph (75 km/h), 55 mph (90 km/h), 65 mph (105 km/h) or Off Volume Limiter Clear MyKeys Hold OK to Clear MyKeys 25 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster *Settings (cont’d) Hold OK to Factory Default Reset System to Factory Default *Note: Some items are optional and may not appear. System Reset *System Check Oil Life Washer Fluid Doors Liftgate Blind spot Cross Traffic Brakes Fuel The number of warnings will be listed first. All active warnings will display first if applicable. The system check menu may appear different based upon equipment options and current vehicle status. Use the up/down arrow buttons to scroll through the list; press the right arrow button to display specific information on the highlighted warning. *Note: Some items are optional and may not appear. System warnings and status messages See System warning and status messages later in this chapter for more information. OPTIONAL MESSAGE CENTER (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving and that you comply with all applicable laws. Your vehicle’s message center is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with informational messages and/or warnings. 26 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster The message center is also used to program/configure the different features of your vehicle. The message center display is located in the instrument cluster. Use the left steering wheel controls to navigate through the message center. • Press the up/down arrow buttons to move up/down through the message center choices. • Press the left/right arrow buttons to move left/right through the message center choices. • Press the OK button to select highlighted options and confirm choices/messages. km/h MPH Main menu From the main menu screen you can choose the following: Display Mode Trip 1 & 2 Fuel Economy Settings Information Scroll up/down to highlight one of the options, then press the right arrow key or OK to enter into that menu option. 27 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Menu Control: You can choose a different menu control operation to suite your needs. In any screen which shows these category icons (other than the Main menu screen) and: • Standard is set– then scrolling up and down will scroll through the main categories. • Memory on is set– then scrolling up and down will scroll through the last selected sub-category/screen within a main category. To change the Menu Control between Standard or Memory On, refer to Vehicle and Menu Control found in the table under the Settings section later in this chapter. Display Mode Press the right arrow on the left steering wheel mounted button when display mode is selected. The boxes in the upper right corner of the screen indicate that there are multiple screens that you can navigate through. Each press of the right arrow will navigate to the next screen until the last screen is reached. The white highlighted box indicates which of the screens you are currently viewing: Note: Regardless of display mode chosen, when SST is activated, the cluster will change to the tachometer if not already selected, and the M will light up in the shift select indicator and also in the message center. Refer to Automatic transmission operation in the Driving chapter. Distance to empty (DTE) + Fuel gauge + Bar tachometer 6 F 4 RPM + 1000 2 E 01234.5mi 28 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 0 Instrument Cluster • Distance to empty (DTE): Shows approximate fuel level before the fuel tank reaches empty. The value is dynamic and can change (raise or lower) depending on driving style. • Fuel gauge: Indicates approximately how much fuel is left in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade. When the fuel level becomes low (50 miles [80 km] to empty), the level indicator will change to amber. When the fuel level becomes critically low (0 miles [0 km] to empty), the level indicator will change to red. Note: When a MyKey威 is in use, low fuel warnings will display earlier . • Bar tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. Note: You can also choose to have only the fuel gauge show in this mode. Refer to Display > Gauge Display found in the table under the Settings section later in this chapter. Round analog tachometer + Fuel gauge F E i For descriptions of the tachometer and fuel gauge, see the description listed previously. 29 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Round analog tachometer + Fuel gauge + Engine coolant temperature gauge H F For descriptions of the tachometer and fuel gauge, see the description listed previously. • Engine coolant temperature E C gauge: Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. Intelligent 4WD (if equipped) + other gauges Intelligent 4WD 6 F For a description of the other gauges, see the descriptions listed 4 RPM previously. + 1000 2 • Intelligent all-wheel drive: shows 0 the 4WD mode that the vehicle is E in. Refer to Four-Wheel Drive (4WD) system and Terrain management in the Driving chapter. SelectShift Automatic™ transmission (SST) This feature allows you to manually shift gears. If your vehicle is equipped with this feature it will be denoted by an M instead of an L located in the shift selector indicator. Regardless of display mode chosen, when SST is activated, the cluster will change to the tachometer if not already selected, and the M will light up in the shift select indicator and also in the message center. Refer to Automatic transmission operation in the Driving chapter. 30 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster The selected gear will be displayed at the bottom of the vertical bar tachometer (if selected). 6 4 RPM 1000 2 0 The selected gear will be displayed within the full analog tachometer (if selected). Trip 1 & 2 Press the right arrow on the left steering wheel mounted button when trip 1 & 2 is selected. The boxes in the upper right corner of the screen indicate that there are multiple screens that you can navigate through. Each press of the right arrow will navigate to the next screen until the last screen is reached. The white highlighted box indicates which of the screens you are currently viewing: Choose the standard or enhanced display. See the Settings chart following to reach the trip display settings. 31 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Standard trip display Trip 1 6 F 139.5 mi 4 RPM + 1000 00:58:44 2 0 E 01234.5mi • Trip distance — shows the accumulated trip distance • Elapsed trip time — timer stops when the vehicle is turned off and restarts when the vehicle is restarted. Enhanced trip display Trip 1 139.5 mi 28.5 MPG 300.5 GAL 6 F 4 RPM + 1000 2 00:58:44 E 0 01234.5mi • Trip distance — shows the accumulated trip distance • Average fuel economy — shows the average fuel economy for a given trip. • Estimated amount of fuel consumed — shows the amount of fuel used for a given trip. • Elapsed trip time — timer stops when the vehicle is turned off and restarts when the vehicle is restarted. Press OK to pause the Trip 1 or 2 screen. Press again to un-pause. Press and hold OK to reset the currently displayed trip information. Fuel Economy Press the right arrow on the left steering wheel mounted button when fuel economy is selected. The boxes in the upper right corner of the screen indicate that there are multiple screens that you can navigate through. Each press of the right arrow will navigate to the next screen 32 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster until the last screen is reached. The white highlighted box indicates which of the screens you are currently viewing: Inst. Fuel Economy Inst. Fuel Economy Shown with vertical bar tachometer 6 enabled F • This display shows a visual graph 4 RPM + 1000 of your instantaneous fuel Inst 2 economy. Press the right arrow to reach the other fuel displays and 0 E press the left arrow once to 01234.5mi return to the previous display. Press and hold OK to reset the currently displayed fuel information. XX Min Fuel History XX Min Fuel History Shown with vertical bar tachometer 6 F enabled 4 • This display shows a bar chart of RPM + 1000 your fuel history, configurable to 2 5, 10 or 30 minutes. To configure 0 the fuel history, press the right E M arrow button when in this screen. 3 01234.5mi Press and hold OK to reset the currently displayed fuel information. When the fuel level becomes low (50 miles [80 km] to empty), the level indicator will change to amber. When the fuel level becomes critically low (0 miles [0 km] to empty), the level indicator will change to red. If you calculate your average fuel economy by dividing miles traveled by gallons of fuel used (liters of fuel used by 100 kilometers traveled), your figure may be different than displayed for the following reasons: • Your vehicle was not perfectly level during fill-up. • Differences in the automatic shut-off points on the fuel pumps at service stations. • Variations in top-off procedure from one fill-up to another. • Rounding of the displayed values to the nearest 0.1 gallon (liter). To determine your average highway fuel economy, do the following: 1. Drive the vehicle at least 5 miles (8 km) with the speed control system engaged to display a stabilized average. 33 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster 2. Record the highway fuel economy for future reference. It is important to reset fuel economy after setting the speed control to get accurate highway fuel economy readings. For more information refer to Essentials of good fuel economy in the Maintenance and Specifications chapter. Settings/Vehicle Settings In this mode, you can configure different driver setting choices. Press the right arrow key (when in the Settings menu) to reach the listed modes below: Note: Some items are optional and may not appear. Driver Assist Traction Control On / Off Blind Spot On (default on key cycle) / Off Collision Warning Sensitivity High / Normal / Low Chimes On (default on key cycle) / Off Warn On (default on key cycle) / Off Cross Traffic On (default on key cycle) / Off Cruise Control Adaptive or Normal Rear Park Aid On (default on key cycle) / Off Trailer Sway On (default on key cycle) / Off Autolamp Delay Easy Entry/Exit Fuel Locks Menu Control Oil Life Reset Power Liftgate Vehicle Off, 10 / 20 (default setting) / 30 / 60 / 90 / 120 / 180 seconds On / Off DTE Calculation Normal or Towing Autolock, On / Off Autounlock On / Off Remote All doors / Driver’s door Unlocking Standard / Memory On Set to 10–100% Enable / Disable 34 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Remote Start Wipers Create MyKey威 Traction Control Max Speed Speed Warning Volume Limiter Clear MyKeys威 Vehicle Climate Control Heater – A/C Auto / Last Settings (using this feature allows Front Defrost Auto / Off you to select different climate Rear Defrost Auto / Off control modes when the vehicle Driver Seat Auto / Off is started using the remote start Passenger Seat Auto / Off feature) Duration 5 / 10 /15 minutes Quiet Start On / Off System Enable / Disable Courtesy Wipe On / Off Rain Sensing On / Off Reverse Wiper On / Off *MyKey Press and hold OK to create MyKey威 Always On / User Selectable Set to 80 MPH (130 km/h) / Off Off, 65 mph (105 km/h), 55 mph (89 km/h), 45 mph (72 km/h) On (default setting) / Off Hold OK to Clear All MyKeys *Some MyKey items will only appear if a MyKey is set. Gauge Display Trip Display Display Fuel Gauge / Fuel + Tach Standard / Enhanced Language English / Español / Français 35 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Distance Temperature Units Miles & Gal / Km & Liters Fahrenheit (°F) / Celsius (°C) Restore defaults Hold OK to Restore Settings to Factory Defaults Information In this mode, you can view different vehicle system information and perform a system check. When Press OK for info is displayed, pressing OK will give you information on the currently selected/displayed options. XX Warnings Warnings Displays the number of warnings that need immediate attention in amber. You can only view the warnings form the System Check menu. View them immediately by pressing OK and then OK again to enter system check. Use the up/down arrows to scroll through the warnings. MyKey Admin Keys (Number of admin keys) MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) System Check* Warnings display first (only displays if warnings are present) Oil Life Wash Fluid Doors Liftgate Blind spot Cross Traffic Brakes Fuel (distance to empty) *Some items will only display during a system check if a problem has been detected. 36 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster System warnings and status messages See System warning and status messages later in this chapter for more information. SYSTEM WARNINGS AND STATUS MESSAGES System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. Note: Depending on the vehicle options equipped with your vehicle, not all of the messages will display or be available. Some messages may read differently also, depending on the options your vehicle has. In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds. The message center will display the last selected feature if there are no more warning messages. Types of messages and warnings: • Some messages will appear briefly to inform you of something you may need to take action on or be informed of. • Some messages will appear once and then again when the vehicle is restarted. • Some messages will reappear after clearing or being reset if a problem or condition is still present and needs your attention. • Some messages can be acknowledged and reset by pressing OK. This allows you to use the full message center functionality by clearing the message. Adaptive Cruise Control Messages ADAPTIVE CRUISE MALFUNCTION ADAPTIVE CRUISE NOT AVAILABLE ADAPTIVE CRUISE NOT AVAILABLE SENSOR BLOCKED SEE MANUAL Action / Description Displayed when a radar malfunction is preventing the ACC from engaging. Displayed when conditions exist such that the adaptive cruise cannot function properly. Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice/mud/water in front of radar. Driver can typically clean the sensor to resolve. 37 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Adaptive Cruise Control Messages CRUISE CONTROL AUTOMATIC BRAKING TURNED OFF AdvanceTrac威 / Traction Control Messages SERVICE ADVANCETRAC TRACTION CONTROL OFF TRAILER SWAY REDUCE SPEED Action / Description Displayed when adaptive cruise control automatic braking is turned off. Action / Description Displayed when the AdvanceTrac威 system has detected a condition that requires service. Contact your authorized dealer as soon as possible. Displayed when the traction control has been disabled by the driver. Refer to the Driving chapter for more information. Displayed when the trailer sway control has detected trailer sway. For more information, refer to the Driving chapter for more information. Alarm/Security Action / Description Messages STARTING SYSTEM This message is displayed when there is a problem with your vehicle’s starting security FAULT system; your vehicle will not be able to start. See your authorized dealer for service. TO STOP ALARM Displayed when the perimeter alarm system is armed and the vehicle is entered using the key START VEHICLE on the driver’s side door. In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start or on before the 12 second chime expires. See Perimeter alarm system in the Locks and security chapter. 38 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster 4WD Messages 4WD OFF CHECK 4WD Battery and Charging System Messages CHECK CHARGING SYSTEM TURN POWER OFF TO SAVE BATTERY Action / Description Displayed when the AWD system has been automatically disabled to protect itself. This is caused by operating the vehicle with the compact spare tire installed or if the system is overheating. The AWD system will resume normal function and clear this message after driving a short distance with the road tire re-installed or after the system is allowed to cool. Displayed in conjunction with the Throttle light when Control/Transmission/AWD the AWD system is not operating properly. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Action / Description Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Displayed when the battery management system determines that: • the battery is at a low state of charge or, • the ignition has been in accessory position or on position with the engine off for approximately 45 minutes. Turn the ignition off as soon as possible to protect the battery. This message will clear once the vehicle has been started and the battery state of charge has recovered. Turning off unnecessary electrical loads will allow faster battery state-of-charge recovery. 39 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Battery and Charging System Messages TRANSPORT MODE CONTACT DEALER FACTORY MODE CONTACT DEALER LOW BATTERY FEATURES TEMPORARILY TURNED OFF BLIS威 Messages BLIND SPOT NOT AVAILABLE SENSOR BLOCKED BLIND SPOT SYSTEM FAULT CROSS TRAFFIC NOT AVAILABLE SENSOR BLOCKED CROSS TRAFFIC SYSTEM FAULT Action / Description Contact your authorized dealer as soon as possible. Contact your authorized dealer as soon as possible. Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal. Action / Description Displayed when the blind spot information system/cross traffic alert system sensors are blocked. See Blind Spot Information System (BLIS威) with Cross Traffic Alert in the Driving chapter. Displayed when a fault with the blind spot information system has occurred. Contact your authorized dealer as soon as possible. Displayed when the blind spot information system/cross traffic alert system sensors are blocked. See Blind Spot Information System (BLIS威) with Cross Traffic Alert in the Driving chapter. Displayed when a fault with the cross traffic alert system has occurred. Contact your authorized dealer as soon as possible. 40 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster BLIS威 Messages VEHICLE COMING FROM LEFT VEHICLE COMING FROM RIGHT Brake System Messages BRAKE FLUID LEVEL LOW CHECK BRAKE SYSTEM PARK BRAKE ENGAGED Collision Warning System Messages COLLISION WARN NOT AVAILABLE COLLISION WARNING NOT AVAILABLE SENSOR BLOCKED SEE MANUAL Action / Description Displayed when the blind spot information system with cross traffic alert (CTA) system is operating and senses a vehicle. See Blind Spot Information System (BLIS威) with Cross Traffic Alert in the Driving chapter. Action / Description Indicates the brake fluid level is low and the brake system should be inspected immediately. Refer to Brake fluid in the Maintenance and Specifications chapter. Displayed when the brake system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Displayed when the parking brake is set, the engine is running and the vehicle is driven more than 3mph (5 km/h). If the warning stays on after the parking brake is released, contact your authorized dealer as soon as possible. Action / Description Displayed when there is a system malfunction with the collision warning system. The system will be disabled. Displayed when the collision warning system radar is blocked because of poor radar visibility due to bad weather or ice/mud/water in front of the radar. Driver can typically clean the sensor to resolve. 41 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Collision Warning System Messages COLLISION WARNING MALFUNCTION Door Messages X DOOR AJAR LIFTGATE AJAR Fuel Messages CHECK FUEL FILL INLET FUEL LEVEL LOW XXX MI TO E Action / Description Displayed when there is a system malfunction with the collision warning system. The system will be disabled. Action / Description Displayed when a door is not completely closed. Displayed when the liftgate is not completely closed. Action / Description Displayed when the fuel fill inlet may not be properly closed. Refer to Easy Fuel威 “no cap” fuel system in the Maintenance and Specifications chapter. Displayed as an early reminder of a low fuel condition. Keys and Intelligent Action / Description Access Messages NO KEY DETECTED Displayed if the intelligent access key is not detected by the system in the following three scenarios: •When the start/stop button is pressed in an attempt to either start the engine or cycle through the ignition states. •When the engine is running and a door is opened then closed. •When the vehicle’s speed exceeds 10 mph (16 km/h) for the first time after starting. Refer to Push button start system in the Driving chapter for more information. KEY PROGRAMMED Displayed during spare key programming, when a third intelligent access key is 3 KEYS TOTAL programmed to the system. 42 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Keys and Intelligent Action / Description Access Messages KEY PROGRAMMED Displayed during spare key programming, when a fourth intelligent access key is 4 KEYS TOTAL programmed to the system. MAX NUMBER OF Displayed during spare key programming when the maximum number of keys have been KEYS LEARNED programmed. PRESS BRAKE TO Displayed when the start/stop button is pressed without the brake pedal being applied. START This is a reminder that the brake pedal must be applied when the start/stop button is pressed in order to start the engine. Refer to Push button start system in the Driving chapter for more information. RESTART NOW OR Displayed when the start/stop button is pressed to shut off the engine and a Intelligent KEY IS NEEDED Access Key is not detected inside the vehicle. Refer to Push button start system in the Driving chapter for more information. Displayed when the start/stop button is SHIFT TO PARK pressed to shut off the engine with the shift select lever in any position other than P (Park). Refer to Fast restart feature in Push button start system in the Driving chapter for more information. ACCESSORY Displayed when the vehicle is in the accessory ignition state. POWER ACTIVE 43 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Maintenance Messages LOW ENGINE OIL PRESSURE CHANGE ENGINE OIL SOON OIL CHANGE REQUIRED ENGINE COOLANT OVER TEMP WASHER FLUID LEVEL LOW POWER STEERING ASSIST FAULT SERVICE POWER STEERING SERVICE POWER STEERING NOW STEERING MALFUNCTION SERVICE NOW STEERING LOCK TURN WHEEL TO UNLOCK Action / Description Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. See Checking the engine oil in the Maintenance and Specifications chapter. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible. Displayed when the engine oil life remaining is 10% or less. Displayed when the oil life left reaches 0%. Displayed when the engine coolant temperature is excessively high. I ndicates the washer fluid reservoir is less than one quarter full. Check the washer fluid level. Refer to Windshield washer fluid in the Maintenance and Specifications chapter. The power steering system has disabled power steering assist due to a system error, service is required. The power steering system has detected a condition that requires service. The power steering system has detected a condition within the power steering system that requires service immediately. Contact your authorized dealer. Displays when you need to turn the steering wheel in order to disengage the steering lock. 44 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster MyKey威 Messages MYKEY ACTIVE DRIVE SAFELY MYKEY NOT CREATED SPEED LIMITED TO 80 MPH VEHICLE AT TOP SPEED OF MYKEY SETTING VEHICLE NEAR TOP SPEED CHECK SPEED DRIVE SAFELY BUCKLE UP TO UNMUTE AUDIO COULD NOT PROGRAM INTEGRATED KEY Action / Description Displayed when MyKey威 is active. Displayed during key programming when MyKey威 cannot be programmed. Displayed when starting the vehicle and MyKey威 is in use and the MyKey speed limit is on. Refer to MyKey威 in the Locks and Security chapter for more information. Displayed when a MyKey威 is in use and the MyKey speed limit is on and the vehicle speed is 80 mph (130 km/h). Refer to MyKey威 in the Locks and Security chapter for more information. Displayed when a MyKey威 is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph (130 km/h). Refer to MyKey威 in the Locks and Security chapter for more information. Displayed when a MyKey威 is in use and the optional setting is on and the vehicle exceeds a preselected speed. Refer to MyKey威 in the Locks and Security chapter for more information. Displayed when a MyKey威 is in use and Belt-Minder威 is activated. Refer to MyKey威 in the Locks and Security chapter for more information. Displayed when an attempt is made to program a spare key using two existing MyKeys. Refer to MyKey威 in the Locks and Security chapter for more information. 45 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster MyKey威 Messages COULD NOT PROGRAM KEY Action / Description Displayed when an attempt is made to program a spare key using two existing MyKeys. Refer to MyKey威 in the Locks and Security chapter for more information. Park Aid / Active Park Messages CHECK PARK AID Action / Description Terrain Management / Off Road / Hill Descent FOR HILL DESCENT REDUCE SPEED 20 MPH OR LESS FOR HILL DESCENT SHIFT INTO GEAR DRIVER RESUME CONTROL HILL DESCENT CONTROL ACTIVE HILL DESCENT CONTROL FAULT Action / Description Displayed when the transmission is in R (Reverse) and the park aid is disabled. CHECK REAR PARK Displayed when the transmission is in R (Reverse) and the park aid is disabled. AID REAR PARK AID ON Displays the rear park aid status. OFF ACTIVE PARK Displayed when a fault has occurred with the active park assist system. Refer to Active park FAULT assist in the Driving chapter for more information. Displayed when hill descent speed exceeds 20 MPH (32 KM/H). Displayed when hill descent control mode requires driver shift transmission into gear. Displayed when the hill control mode requires the driver to resume control. Displayed when hill descent control mode becomes active. Displayed when a hill descent system fault is present. 46 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Terrain Management / Off Road / Hill Descent HILL DESCENT CONTROL OFF HILL DESCENT CONTROL OFF SYSTEM COOLING HILL DESCENT CONTROL READY NORMAL MODE ACTIVE SNOW, GRAVEL, GRASS MODE ACTIVE MUD, RUT MODE ACTIVE SAND MODE ACTIVE MODE CHANGE NOT ACCEPTED, RETRY TERRAIN MANAGEMENT SYSTEM FAULT Passenger Sensing System Message REMOVE OBJECTS NEAR PASSENGER SEAT Action / Description Displayed when hill descent control mode becomes inactive. Displayed when hill descent control mode is disabled to cool the brake system. Displayed when hill descent control mode is ready. Displays driver selected terrain management mode. Displays driver selected terrain management mode. Displays driver selected terrain management mode. Displays driver selected terrain management mode. Displayed when terrain management mod cannot be changed at time of driver request. Displays when the terrain management system detects an error. Action / Description Displayed when objects are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on contact your authorized dealer as soon as possible. 47 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Instrument Cluster Tire Messages LOW TIRE PRESSURE TIRE PRESSURE MONITOR FAULT TIRE PRESSURE SENSOR FAULT Action / Description Displayed when one or more tires on your vehicle have low tire pressure. Refer to Inflating Your Tires in the Tires, Wheels and Loading chapter. Displayed when the Tire Pressure Monitoring System is malfunctioning. If the warning stays on or continues to come on, have the system inspected by your authorized dealer. Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use. For more information on how the system operates under these conditions, refer to Understanding Your Tire Pressure Monitoring System (TPMS) in the Tires, Wheels and Loading chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 48 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems MYFORD™ SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving. Battery management: With the engine off, the audio system may turn off due to low battery conditions or an elapsed time (typically 45 minutes). The display will temporarily show SYS OFF TO SAVE BATT and the audio system will be turned off. The audio system will return to normal operation once the vehicle has been started or with the engine off when the battery has recovered to an acceptable condition. Vol (Power/Volume): Press to turn the system on/off and turn to increase/decrease the volume levels. Maneuvering the screens: When using your system, information will appear in the display screen. You can make selections and maneuver the screens a few different ways: 1. Use the soft keys beneath the screen to select the function directly above them. 49 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems 2. You can press some of the hard buttons to access their respective menus. 3. Use the center control in the same manner you would a joystick — press / to move up/down in menus or press / to move out of or into a menu. When these options are available, icons will appear on the screen. 4. Press OK on the center control to make or confirm selections. Note: You can also use the OK and arrow buttons on the right side of your steering wheel to make the same selections you would with the center control. Setting the Clock • Press CLOCK. • Use the center controls to move between the options and to increase/decrease. Note: You can also access this screen by pressing: Menu > Clock Settings. Language setting To access/adjust the language setting, press MENU > Display Settings > Language. Radio Press RADIO to access the radio screen. From this screen you can: • Press RADIO repeatedly to cycle through AM, AM2-AST, FM1, FM2, FM3-AST frequency bands. 50 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems • Select the Direct soft key then scroll through the frequencies by using / or the tune knob. • Select the Mute soft key to mute the playing media. Press again to return to the playing media. • Press / to seek to the previous/next station. • Select the AST (Autostore) soft key to activate the auto store feature. Autostore allows you to store the 10 strongest local stations available from the AM and FM frequency band. Press and hold the AST soft key and follow the screen prompts. When the search is complete, the sound will return and the 10 strongest stations will be stored in the memory presets (and overwrite any stations previously stored in the AST band). • To save a station in a memory preset, tune to the desired station. Press and hold the desired preset. The sound will briefly mute and then return indicating the station has been saved. • View and access your saved presets by pressing / or to access a list of your saved presets. The display will indicate the preset # the station was saved to. To exit, wait until the menu times out (approximately eight seconds) or press the RADIO hard button. Note: You can also manually store stations in the AST band. When the AST band is active, simply tune to the desired station and press and hold a memory preset. The new station will be saved and will override the previously saved station. Audio settings To make adjustments to the sound settings, press MENU > Audio Settings to access: • Spd. Comp. Vol.: Scroll to select Speed Compensated Volume and press OK to enter the menu. This feature automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7. Press OK to confirm and close. • Sound: Press OK to enter and scroll using the center control to select from Treble, Bass, Middle, Balance, Fade. Use the center controls to make adjustments and press OK to confirm and close. Radio options To access more options in radio mode, press MENU > Radio and select from: • Scan: Select to hear a brief sampling of all available radio stations. 51 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems • Set Category: Select to choose a specific music category in FM mode. You can then search for stations only playing this kind of music.Note: RBDS/RDS text must be turn on before “Set Category” will appear. • RBDS/RDS Text: Select to turn Radio Broadcast Digital Signal text on to view additional broadcast data.Note: This feature defaults to off, but it must be turned on in order for you to choose and set a category. When this feature is activated, all of your text will scroll on one line. To see all of your text, press the Info soft key. Radio reception factors: There are three factors that can affect radio reception: • Distance/strength: The further you travel from an FM station, the weaker the signal and the weaker the reception. • Terrain: Hills, mountains, tall buildings, power lines, electric fences, traffic lights and thunderstorms can interfere with your reception. • Station overload: When you pass a broadcast tower, a stronger signal may overtake a weaker one and play while the weak station frequency is displayed. SIRIUS姞 satellite radio (if equipped) Press SIRIUS to access the satellite radio screen. From this screen you can: • Press SIRIUS repeatedly to cycle between SAT1, SAT2 and SAT3 presets. • Select the ‘Direct’ soft key to enter the channel you desire via the on 0–9 keypad. Enter in the number of the desired satellite radio channel and press Enter for quick access. • Select the ‘Info’ soft key to view additional information about the current channel. • Press / to seek to the previous/next channel within the selected category. • To save a channel as a preset, acquire the desired channel and then press and hold the desired memory preset (0–9). A pop-up screen will confirm when it is saved. 52 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems • To view your presets, press / / for a list of your saved presets. The display will also indicate the presets to which the stations are saved. • Select the ‘Replay’ soft key to replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. If you change stations, the previous audio will be erased. While in replay mode, you can: • Press and release / to advance to the previous /next song . • Press and hold / to advance to reverse or fast forward in the current track. • Press / to play / pause the audio. • Select ‘Exit & Play Live’ to return to live audio if you had been using the replay feature to replay audio. Audio settings To make adjustments to the sound settings, press MENU > Audio Settings to access: • Spd. Comp. Vol: Scroll to select Speed Compensated Volume (SCV) and press OK to enter the menu. This feature automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7. Press OK to confirm and close. • Sound: Press OK to enter and scroll using the center control to select from Treble, Bass, Middle, Balance, Fade. Use the center controls to make adjustments and press OK to confirm and close. SIRIUS威 options To access other options in SIRIUS mode, press MENU > SIRIUS. • Scan: Select for a brief sampling of all available channels. • Show ESN: Select to view your Satellite Radio Electronic Serial Number (ESN). You will need this number when communicating with SIRIUS威 to activate, modify or track your satellite radio account. • Channel Guide: Select to view a listing of available satellite radio channels. Press OK or to enter the Channel Guide and then scroll through available channels. In this guide, you can choose to Tune Channel, Skip Channel or Lock Channel by pressing the OK button when the desired channel is selected. Once a channel has been skipped or locked, you can only access those channels by pressing Direct and entering in the channel number. Locking or unlocking a channel also requires you to enter your PIN. 53 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems • Set Category: Select to scroll through a list of available SIRIUS威 channel categories (Pop, Rock, News, etc.) Note: If you select a category, the seek and scan functions will only stop on channels in that category. • Alerts: Select this to create an alert for a particular song or artist or team. The system will then alert you when it is playing on another channel. From this screen you can also maintain alerts, enable/disable and delete alerts from your list. You can save up to 20 alerts. If you attempt to save an alert and your list is full, the system will prompt you to delete one. • Unlock All Stations: Select this and use your PIN to unlock all previously locked channels (from the parental lock feature). • Skip No Stations: Select this feature and use to ‘unskip’ all channels you previously selected to skip. • Parental Lock (PIN): Select to create a PIN which will allow you to lock or unlock certain channels. Note: Your initial PIN is 1234. Satellite radio information (if activated) SIRIUS威 satellite radio service: SIRIUS威 satellite radio is a subscription based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory installed SIRIUS威 satellite radio system includes: hardware and a limited subscription term which begins on the date of sale or lease of the vehicle. Refer to your authorized dealer for availability. For more information on extended subscription terms (a service fee is required), the online media player and a complete list of SIRIUS威 satellite radio channels, and other features, please visit www.sirius.com in the United States, www.siriuscanada.ca in Canada, or call SIRIUS威 at 1–888–539–7474. Satellite radio reception factors • Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. • Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. 54 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems • Station overload: When you pass a ground based broadcast repeating tower, a stronger signal may overtake a weaker one and result in an audio mute. You will hear an audio mute when there is a satellite radio signal interference. Your display may show Acquiring . . . to indicate the interference. Satellite radio electronic serial number (ESN): You will need your ESN to activate, modify or track your satellite radio account. The ESN is found on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, press MENU > SIRIUS >Show ESN or tune to channel 0. Note: SIRIUS威 reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. Troubleshooting tips Radio Display Acquiring Condition Possible action Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. SIRIUS威 system Internal module or If this message does failure system failure not clear within shortly, present. or with an ignition key cycle, your receiver may have a fault. See your authorized dealer for service. Invalid Channel Channel no longer Tune to another available. channel or choose another preset. Unsubscribed Channel Subscription not Contact SIRIUS威 at available for this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. 55 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems Radio Display No Signal Condition Loss of signal from the SIRIUS威 satellite or SIRIUS威 tower to the vehicle antenna. Possible action The signal is currently being blocked. When you move into an open area, the signal should return. Updating Update of channel No action required. The programming in process may take up to progress. three minutes. Call SIRIUS威 Satellite service has Call SIRIUS威 at 1–888–539–7474 been deactivated by 1–888–539–7474 to SIRIUS威 Satellite re-activate or resolve subscription issues. Radio. No Channels Available All the channels in Using the channel the selected category guide, unlock or unskip are skipped or locked. the channels. Subscription Updated SIRIUS威 has updated No action required. the channels available for your vehicle. Playing a disc Press CD to access the disc screen. From this screen you can: / to access the • Press previous/next track. / to play/pause a • Press track. • Select the Repeat soft key to repeat the current song. • Select the Shuffle soft key to shuffle the songs on the current disc. CD Options Press MENU > CD Options to access: • Scan All: Press to hear a brief selection of all tracks on the current disc. • Scan Folder: Available when playing an MP3 disc. Select for a brief sampling of all the music in the current folder. • CD compression: Brings soft and loud CD passages together for a more consistent listening level. 56 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems Audio settings Press MENU > Audio Settings to access: • Spd. Comp. Vol: Scroll to select Speed Compensated Volume and press OK to enter the menu. This feature automatically adjusts the system’s volume to compensate for speed and wind noise. You can set the system between off and +7. Press OK to confirm and close. • Sound: Press OK to enter and scroll using the center control to select from Treble, Bass, Middle, Balance, Fade. Use the center controls to make adjustments and press OK to confirm and close. CD tips • Handle discs by their edges only.(Never touch the playing surface). • Inspect discs before playing. • Clean only with an approved CD cleaner. • Wipe discs from the center out. • Do not expose discs to direct sunlight or heat sources for extended periods of time. • Do not clean using a circular motion. Note: CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached. CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels. Ballpoint pens may damage CDs. Please contact your authorized dealer for further information. 57 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems Auxiliary input jack (line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect use of electronic devices while driving. The auxiliary input jack (AIJ) provides a way to connect and play music from your portable music player over the vehicle speakers. To access: 1. Plug in one end of the cable into the AIJ (located in your center console). 2. Listen to an FM station or a CD first to adjust the volume to a comfortable listening level. 3. Turn your portable music player on and adjust the volume to 1/2 of full volume. 4. Press AUX repeatedly until Auxiliary audio active or Line in active appears. 5. Now adjust the volume on your portable music player until it matches that of the FM station or the CD you were listening to previously. Troubleshooting tips • Don’t connect the AIJ to a line level output. These are intended for connection to a home stereo and are not compatible. • Don’t set the volume on your portable music player higher than necessary as this may cause distortion and reduce sound quality. • If the music sounds distorted at lower listening levels, turn the volume on the portable music player down and check to see if you need to replace or recharge the batteries. • The AIJ doesn’t provide control over your portable music player. You still need to use the controls on the player for functions such as play, pause, etc. • For safety reasons, you should not connect or adjust your portable music player while the vehicle is moving. The portable music player should have a long enough extension cable to allow it to be stored in a secure location, (such as the center console or the glove box) when the vehicle is in motion. Phone PHONE: Press to mute the playing media. Press again to return to the playing media. 58 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Entertainment Systems MYFORD TOUCH™ (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle. We recommend against the use of any handheld device while driving, encourage the use of voice-operated systems when possible and that you become aware of applicable state and local laws that may affect the use of electronic devices while driving. Your vehicle may be equipped with the MyFord Touch™ system. This touchscreen system uses a four corner strategy and dynamic menu listings to provide quick access to vehicle features and settings. For information on this system, please refer to your MyFord Touch™ / MyLincoln Touch™ supplement. 59 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls SINGLE ZONE MANUAL SYSTEM WITH REAR CLIMATE CONTROLS (IF EQUIPPED) 3 4 5 6 7 2 8 1 9 13 12 11 10 Temperature conversion: To switch between Fahrenheit and Celsius: Press MENU > Display Settings > Temp. Setting, or refer to Settings in the Message Center section of the Instrument Cluster chapter. 1. (Fan speed adjustment): Turn to select the desired fan speed. 2. R (Rear defroster): Press to activate/deactivate the rear window defroster. This button will also activate/deactivate the heated mirrors (if equipped). Refer to Rear window defroster later in this chapter for more information. 3. (Defrost): Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. (Power): Press to activate/deactivate the climate control system. 4. When the system is off, outside air is prevented from entering the vehicle through the vents. (Multifunction control): Press repeatedly to toggle through the 5. settings and manually choose one of the following air distribution modes: • : Distributes air through the windshield defroster vents, de-mister vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging. 60 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls • • : Distributes air through the instrument panel vents. : Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents. • : Distributes air through the demister vents, floor vents and rear seat floor vents. 6. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. A/C (defrost) engages automatically in MAX A/C, and (floor/defrost). (Recirculated air): Press to activate/deactivate air recirculation 7. in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in (defrost). Recirculated air may turn off any airflow mode except automatically in all airflow modes except MAX A/C to reduce fog potential. 8. MAX A/C (if equipped): Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient than normal A/C mode. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press the MAX A/C button again for normal A/C operation. 9. Temperature control: Controls the temperature of the airflow in the vehicle. Rear climate controls (Fan speed adjustment): Press to increase (+) or decrease (-) 10. the fan speed in the rear of the vehicle. 11. TEMP: Press to increase (+) or decrease (-) the temperature in the rear of the vehicle. 12. REAR CTRL: Press to turn the rear controls on/off. When the rear controls are on, the rear seat passengers will have control over the settings. 13. (Power): Press to turn the rear climate system on/off. 61 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls Operating tips • To reduce fog build-up on the windshield during humid weather, (defrost) or (floor/defrost). select • To reduce humidity build-up inside the vehicle, do not drive with the (recirculated air) engaged and A/C off. system off or with • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. • To improve the time to reach comfort in hot weather, drive with the windows slightly open for 2-3 minutes after start-up or until the vehicle has been “aired out.” • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. For maximum cooling performance in MAX A/C mode: 1. Select MAX A/C. 2. Move temperature control selector to the coolest setting. 3. Set the fan to the highest speed initially. As the interior starts to cool down, adjust the fan speed to maintain comfort. To aid in side window defogging/demisting in cold weather: 1. Select (panel/floor). 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents toward the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 62 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls AUTOMATIC TEMPERATURE CONTROL SYSTEMS Dual Automatic Temperature Control (DATC) Sony system (if equipped) Note: Your climate control system is touch sensitive. You need only lightly touch the control graphic to activate the feature. Note: Your vehicle is also equipped with touchscreen climate control features. To access, press the lower right corner of the touchscreen. Refer to Touchscreen features later in this section for more information. Temperature conversion: To access the temperature setting, press Menu on the touchscreen. Then press Settings > System > Temperature. Select to view the temperature in either Fahrenheit and Celsius. 1. A/C control: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. Engages (defrost) and (floor/defrost). automatically in AUTO, 2. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press the MAX A/C button again for normal A/C operation. 63 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls 3. (Recirculated air): Press to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in (defrost). Recirculated air may turn off any airflow mode except automatically in all airflow modes except MAX A/C to reduce fog potential. 4. DUAL: Press to activate dual zone (separate passenger temperature control). Press again to deactivate and return to single zone temperature control (where the driver settings control the temperature for the entire vehicle). 5. Passenger temperature control: Press to activate dual zone temperature and to increase (+) or decrease (-) the temperature on the passenger side of the vehicle. (Fan speed control): Press to manually increase (+) or decrease 6. (-) the fan speed. 7. Driver temperature control: Press to increase (+) or decrease (-) the temperature on the driver side of the vehicle. If the passenger temperature controls are not activated (dual zone), the driver’s settings will determine the temperature setting for the entire vehicle cabin. (Power): Press to activate/deactivate the climate control system. 8. When the system is off, outside air is prevented from entering the vehicle through the vents. 9. AUTO: Press to engage full automatic operation. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle to reach the desired temperature. (Rear defroster): Press to activate/deactivate the rear 10. R defroster. This button will also activate/deactivate the heated mirrors (if equipped). Refer to Rear window defroster later in this chapter for more information. (Defrost): Distributes outside air through the windshield 11. defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. Press this button again to return to the previous air flow selection. To return to full automatic control, touch AUTO. 64 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls Dual Automatic Temperature Control (DATC) system with MyTemp (if equipped) 9 1 8 2 7 6 5 4 3 Note: Your climate control system is touch sensitive. You need only lightly touch the control graphic to activate the feature. Note: Your vehicle is also equipped with touchscreen climate control features. To access, press the lower right corner of the touchscreen. Refer to Touchscreen features later in this section for more information. Temperature conversion: To access the temperature setting, press Menu on the touchscreen. Then press Settings > System > Temperature. Select to view the temperature in either Fahrenheit and Celsius. 1. Passenger temperature control: Touch to activate dual zone temperature and to increase (+) or decrease (-) the temperature on the passenger side of the vehicle. DUAL: Touch to activate dual zone (separate passenger temperature control). Touch again to deactivate and return to single zone temperature control (where the driver settings control the temperature for the entire vehicle). 2. (Recirculated air): Touch to activate/deactivate air recirculation in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected or can be engaged manually in (defrost). Recirculated air may turn off any airflow mode except automatically in all airflow modes except MAX A/C to reduce fog potential. 65 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls 3. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is more economical and efficient. Recirculated air may also help reduce undesirable odors from entering the vehicle. Touch MAX A/C again for normal A/C operation. 4. A/C control: Touch to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. Engages automatically in MAX A/C, (defrost) and (floor/defrost). 5. / (Power/Fan control): Touch to activate/deactivate the climate control system. When the system is off, outside air is prevented from entering the vehicle through the vents. Turn to increase or decrease fan speed. 6. AUTO: Touch to engage full automatic operation. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle in order to reach the desired temperature. 7. R (Rear defroster): Touch to activate/deactivate the rear defroster. This button will also activate/deactivate the heated mirrors (if equipped). Refer to Rear window defroster later in this chapter for more information. (Defrost): Distributes outside air through the windshield 8. defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Touch this button again to return to the previous air flow selection. To return to full automatic control, touch AUTO. 9. Driver temperature control: Touch to increase (+) or decrease (-) the temperature on the driver side of the vehicle. If the passenger temperature controls are not activated (dual zone), the driver’s settings will determine the temperature setting for the entire vehicle cabin. MyTemp: Touch and hold to save the desired temperature for MyTemp. To access this setting again, simply touch the indicator. The MyTemp feature can be used to store and recall a preset driver’s temperature. This feature is provided so this temperature can be quickly adjusted to a frequently used setting with a single button touch. To save a new preset temperature for the active user, manually adjust the driver’s temperature to the desired value then touch and hold the MyTemp button for at least two seconds. Any subsequent touch of the MyTemp button will automatically change to this set temperature for this user. 66 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls Operating tips • To reduce fog build-up on the windshield during humid weather, (defrost) or (floor/defrost). select • To reduce humidity build-up inside the vehicle, do not drive with the system off or with (recirculated air) engaged and A/C off. • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. • To improve the A/C cool down, drive with the windows slightly open for 2-3 minutes after start-up or until the vehicle has been “aired out.” • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. For maximum cooling performance: • Automatic operation: 1. Press AUTO for full automatic operation. 2. Do not override A/C or (recirculated air). 3. Set the temperature to 60°F (16°C). • Manual operation: 1. Select MAX A/C. 2. Select 3. Select (panel) or (panel/floor). (recirculated air) to provide colder airflow. 4. Set the temperature to 60°F (16°C). 5. Set highest fan setting initially, then adjust to maintain comfort. To aid in side window defogging/demisting in cold weather: 1. Select (panel/floor). 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 67 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls Touchscreen features (if equipped) Press the lower right corner ( ) on the touchscreen to access these features. 1 11 2 3 10 4 9 8 7 6 5 (Power): Press to activate/deactivate the climate control system. 1. When the system is off, outside air is prevented from entering the vehicle through the vents. 2. Passenger settings: • Press DUAL to turn on passenger side temperature control. • Press the red arrow to increase the temperature and press the blue arrow to decrease the temperature. to control the heated seat (if equipped). Refer to Heated • Press seats in the Seating and Safety Restraints chapter. to control the cooled seat (if equipped). Refer to Cooled • Press seats in the Seating and Safety Restraints chapter. 3. (Fan speed): Press to + to increase or – to decrease fan speed. (Recirculated air): Press to activate/deactivate air recirculation 4. in the vehicle. Recirculated air may reduce the amount of time needed to cool down the interior of the vehicle and may also help reduce undesired odors from reaching the interior of the vehicle. Recirculated air engages automatically when MAX A/C is selected on can be engaged manually in (defrost). Recirculated air may turn off in any airflow mode except all airflow modes except MAX A/C to reduce fog potential. 68 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls 5. MAX A/C: Press to distribute recirculated air through the instrument panel vents to cool the vehicle. This is more economical and efficient than normal A/C mode. Recirculated air may also help reduce undesirable odors from entering the vehicle. Press again for normal A/C operation. 6. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency. Engages automatically in MAX A/C, (defrost) and (floor/defrost). 7. AUTO: Press to engage full automatic operation. Select the desired temperature using the temperature control. The system will automatically determine fan speed, airflow distribution, A/C on or off, and outside or recirculated air, to heat or cool the vehicle in order to reach the desired temperature. 8. R (Rear defroster): Press to activate/deactivate the rear window defroster. This button will also activate/deactivate the heated mirror (if equipped). Refer to Rear window defroster later in this chapter for more information. (Defrost): Press to distribute outside air through the windshield 9. defroster vents and demister vents. Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. To return to full automatic control, press AUTO. 10. Manual controls: Select any of the following to determine where airflow is directed: : Distributes air through the windshield defroster vents, demister • vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging. To return to full automatic control, press AUTO. : Distributes air through the instrument panel vents. To return to • full automatic control, press AUTO. : Distributes air through the instrument panel vents, demister • vents, floor vents, rear seat floor vents. To return to full automatic control, press AUTO. : Distributes air through the demister vents, floor vents and rear • seat floor vents. To return to full automatic control, press AUTO. 11. Driver settings: • Press the red arrow to increase the temperature and press the blue arrow to decrease the temperature. to control the heated seat (if equipped). Refer to Heated • Press seats in the Seating and Safety Restraints chapter. 69 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls • Press to control the cooled seat (if equipped). Refer to Cooled seats in the Seating and Safety Restraints chapter. • Press and hold MyTemp to select a temperature you would like the vehicle to remember and maintain for you. Rear controls To access, press ‘Rear’ in the lower right corner . When the arrow icon is down ( ), you have access to the rear controls and they will display along on the bottom of the screen under the Rear Climate heading. • Press to turn on/off the Rear Climate controls. • Press ‘Rear Control’ to allow the rear seat passengers to have control over of the rear auxiliary climate controls. Press again to control via the touchscreen. • Press the blue/red arrow to decrease/increase the temperature. • Press +/- to increase/decrease the fan speed. To close access to the rear controls, press the arrow in the lower right status bar again. Climate control voice commands (if equipped) The following voice commands are available at the main menu level of a and after the prompt, “Say a voice session. For example, press command”, you may say any of the following commands: •Climate On • Climate Off •Climate Automatic •Climate My Temperature •Climate Temperature <15.5–29.5> •Climate Temperature <59–86> degrees degrees There are additional climate control commands but in order to access them, you have to say “Climate” first, then when the system is ready to listen, you may say any of the following commands: • Automatic • Off • A/C Off • Max A/C On • Defrost On •Rear Defrost On • Recirc On 70 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) • Dual Off •On • A/C On • Max A/C Off • Defrost Off • Rear Defrost Off • Recirc Off Climate Controls • Panel On • Floor On • Temperature High • Fan Increase •Temperature • Temperature Decrease • Panel Floor On • Windshield Floor On • Temperature Low • Fan Decrease • Temperature Increase • Temperature <15.5–29.5> degrees • My Temp • Temperature <59–86> degrees • Help *Note: If you have said “Temperature”, you can then say any of the following commands: • High • Low • <15.5–29.5> degrees • <59–86> degrees For more information on your touchscreen system, refer to the MyFord Touch™ / MyLincoln Touch™ supplement. AUXILIARY SYSTEM 1. Fan control: Turn to adjust the fan speed. 1 2 3 4 5 6 (Panel): Press to select air 2. flow direction to the panel. (Floor): Press to direct air 3. flow to the floor vents. (Panel and floor): Press to 4. direct air flow to the panel and floor vents. 5. REAR LOCK: This will illuminate when the rear controls have been locked out by the front controls. At this time, the front controls will control the settings for the rear controls. 6. Temperature control: Turn to increase/decrease the temperature. 71 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls REAR WINDOW DEFROSTER The rear defroster control is located on the instrument panel or in the touchscreen display (if equipped). Press the rear defroster control R to clear the rear window of thin ice and fog. The ignition must be in the on position to operate the rear window defroster. The defroster turns off automatically after 10 minutes or when the ignition is turned to off or the accessory position. To manually turn off the defroster before 10 minutes have passed, push the control again. REMOTE START CLIMATE OPERATION (IF EQUIPPED) The climate control system will condition the cabin temperature during remote start based on the outside temperature. Engine idle may increase to help with adjusting the cabin temperature. Note: No climate control adjustments will be recognized during remote start operation and none of the climate function indicators will be illuminated while the vehicle is in remote start. Once the ignition is cycled to the on position, the climate control system will return to the previous settings (last ignition-on cycle) and adjustments can be made normally. If the previous setting was off, the climate control system will turn off. If you previously had any of the following activated: heated seats (if equipped), cooled seats (if equipped), heated mirrors (if equipped), or rear defrost, they will not return to their previous settings (on) when the ignition is turned on and will need to be re-activated if desired. For more information on remote start climate settings and options, refer to Message Center in the Instrument Cluster chapter. Manual climate control For hot weather conditions: • The climate control system will be set to MAX A/C. For cold weather conditions: • The climate control system will be set to provide maximum heating (floor/defrost) mode. in • Rear defrost/heated mirrors (if equipped) will be activated. For moderate weather conditions: • The interior cabin will be heated, cooled or off, based upon the previous operating state (last ignition-on cycle). • Rear defrost/heated mirrors (if equipped) will be deactivated. 72 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Climate Controls Automatic climate control For hot weather conditions: • The interior cabin will be set to 72°F (22°C). • The cooled seats (if equipped and if the feature is selected to AUTO in the message center) will be set to high. For cold weather conditions: • The interior cabin will be set to 72°F (22°C). • The heated seats (if equipped and if the feature is selected to AUTO in the message center) will be set to high. • Rear defrost/heated mirrors (if equipped) will be activated. For moderate weather conditions: • The interior cabin will be heated, cooled, or off, based upon the previous operating state (last ignition-on cycle). • Heated/cooled seats (if equipped) will be deactivated. • Rear defrost/heated mirrors (if equipped) will be deactivated. CABIN AIR FILTER Your vehicle is equipped with a cabin air filter, located behind the glove box. The particulate air filtration system is designed to reduce the concentration of airborne particles such as dust, spores and pollen in the air being supplied to the interior of the vehicle. This system provides the following benefits: • Improves driving comfort by reducing particle concentration. • Improves the interior compartment cleanliness. • Protects the climate control components from particle deposits. Note: A cabin air filter must be installed at all times to prevent foreign objects from entering the system. Running the system without a filter in place could result in degradation or damage to the system. For replacement intervals, refer to the Scheduled Maintenance chapter. For more information regarding your filter, see your authorized dealer. 73 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. A Turns the headlamps on. Autolamp control (if equipped) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. • To turn autolamps on, rotate the . control to A • To turn autolamps off, rotate the control from the autolamp position. The autolamp system also keeps the lights on for a predetermined amount of time after the ignition switch is turned to off. You can change the amount of time the lamps stay on by using the programming procedure that follows: Note: If the vehicle is equipped with autolamps, it will have the headlamps on with windshield wipers feature. If the windshield wipers are turned on, the exterior lamps will turn on with the headlamp control in the autolamp position. Autolamp delay system (if equipped) If your vehicle is equipped with autolamps, you can set the delay time to keep the headlights on for up to three minutes after the key is turned off. The delay time is set to 20 seconds at the factory, but the delay time may be changed by following the steps below (Steps 1 through 6 must be done within 10 seconds): 1. Turn the vehicle off. 2. Rotate the headlamp control to the autolamp position. 74 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights 3. Rotate the headlamp control to the off position. 4. Turn the vehicle on. 5. Turn the vehicle off. 6. Turn the headlamp control to the autolamp position (the headlights should turn on). 7. Turn the headlamp control to the off position when the desired delay time (up to three minutes) has been reached. Fog lamp control The fog lamps will only operate with the parking lamps or headlamps activated. • Press the top of the control, located on the instrument panel, to activate the fog lamps. • Press the top of the control again to deactivate the fog lamps Note: The fog lamps will not operate if the high beams are activated. Note: The fog lamp indicator will illuminate when the fog lamps are activated. High beams Pull the lever fully past the detent to activate. Pull the lever fully again to deactivate. 75 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Flash-to-pass Pull toward you slightly to activate and release to deactivate. Daytime running lamps (DRL) (if equipped) To activate DRL: • the ignition must be in the on position and • the headlamp control is in the or position • the transmission is not in P (Park). WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision. PANEL DIMMER CONTROL Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp operation. • Tap the top or bottom of the control to brighten/dim all interior lit components incrementally, or • Press and hold the top or bottom of the control until the desired lighting level is reached. Note: In the uplevel message center only, a message will pop up that will show incrementally where the dimmer is in relation to the dimming steps. These steps will also vary for daytime and night time dimming. Note: If the battery is disconnected, discharged, or a new battery is installed, the dimmer control requires re-calibration. Press the dimmer control from the full dim position to the full on position to reset. This will ensure that your displays are visible under all lighting conditions. 76 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Dome lamp control Use to manually turn the dome lamp on. • Press the control. This will turn on the interior courtesy lights. The lights will remain on until the control is pressed again. Dome lamp control (with fog lamps) Use to manually turn the dome lamp on. • Press the bottom of the control. This will turn on the interior courtesy lights. The lights will remain on until the control is pressed again. AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed before leaving the assembly plant. If your vehicle is involved in an accident or if you have problems fixing the alignment of your headlamps, have them checked by a qualified service technician. Headlamp aim adjustment The headlamps on your vehicle can only be vertically adjusted. Your vehicle does not require horizontal aim adjustments. To adjust the headlamps: 1. Park your vehicle on a level surface about 25 feet (7.6 meters) away from a vertical plain surface (3). Check your headlamp alignment at night or in a dark area so that you can see the headlamp beam pattern. 77 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights • (1) 8 feet (2.4 m) • (2) Center height of lamp to ground • (3) 25 feet (7.6 m) • (4) Horizontal reference line 2. The center of the headlamp has a 3.0 mm circle on the lens. Measure the height from the center of your headlamp to the ground (2) and mark an 8 foot (2.4 m) long horizontal line on the plain surface (1) at this height (masking tape works well). 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. To see a clearer light pattern for adjusting, block the light from one headlamp while adjusting the other. For vehicles with halogen headlamps: On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. For vehicles with HID headlamps: There is a distinct cut-off (change from light to dark) in the left portion of the beam pattern. The top edge of this cut-off should be positioned two inches (50.8 mm) below the horizontal reference line. 4. Open the hood. 78 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights 5. Locate the vertical adjuster for each headlamp. Using a Phillips #2 screwdriver, turn the adjuster control either clockwise (to adjust down) or counterclockwise (to adjust up). Note: HORIZONTAL AIMING IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. TURN SIGNAL CONTROL The turn signal lever does not mechanically lock in the upward or downward position when activated. The turn signal control activation and cancellation is electronic. • To operate the left turn signal, push the lever down until it stops and release. • To operate the right turn signal, push the lever up until it stops and release. • To manually cancel turn signal operation, push the lever again in either direction. Lane change To indicate a left or right lane change: • Push the lever up/down to the first stop position and release. The turn signals will flash three times and stop. • Push the lever up/down to the first stop position and hold. The turn signals will flash for as long as the lever is held in this position. 79 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights INTERIOR LAMPS Front row map lamps (if equipped) To turn on the map lamps, press the outer edge of the clear lens. The front row map lamp lights when: • any door is opened. • the instrument panel dimmer button is pressed until the courtesy lamp comes on. • the remote entry controls are pressed and the ignition is off. Second row dome/map lamps (if equipped) The dome lamp lights when: • any door is opened. • the instrument panel dimmer button is pressed until the courtesy lamps come on. • any of the remote entry controls are pressed and the ignition is off. The reading function can be turned on and off at the lamp with the left and right switches. Second row dome/courtesy lamps (if equipped) The dome lamp lights when: • any door is opened. • the instrument panel dimmer button is pressed until the courtesy lamps come on. • any of the remote entry controls are pressed and the ignition is off. The courtesy lamp can also be turned on and off manually by pressing the lens depression. 80 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Third row cargo lamp The dome lamp lights when: • any door is opened. • the instrument panel dimmer button is pressed until the courtesy lamp comes on. • any of the remote entry controls are pressed and the ignition is off. The courtesy lamp can also be turned on and off manually by pressing the control switch. Battery saver The battery saver will shut off the exterior lamps and interior lamps, except the hazard warning lamps if activated, 10 minutes after the ignition control has been turned off. The system will not turn off the parking lamps if they are on. BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: • Presence of thin mist (no streaks, drip marks or droplets) • Fine mist covers less than 50% of the lens Examples of unacceptable moisture (usually caused by a lamp water leak) are: • Water puddle inside the lamp • Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 81 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. Using incorrect bulbs may damage the lamp assembly or void the lamp assembly warranty or may not provide quality bulb burn time. Function Number of bulbs Trade number Low/high beam 2 HB3 headlamp * HID headlamp 2 D3S Front park/turn lamp 2 3457K Sidemarker 2 W5W * Tail lamp n/a LED Backup lamp 2 PS19W Rear turn lamp 2 PSY19W (amber) * Stop lamp n/a LED * High-mount stop n/a LED lamps Rear license plate lamp 1 W5W Front fog lamp 2 H11 Interior front map 2 168 (T10) lamps Second row 2 168 (T10) dome/courtesy lamp * Second row n/a LED dome/map lamp * Third row cargo lamp n/a LED Visor vanity lamp 2 Slide on rail system A6224PF (SOR) All replacement bulbs are clear in color, except where noted. To replace all instrument panel lights - see your authorized dealer . * To replace these lamps - see your authorized dealer. 82 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Replacing interior bulbs Check the operation of the bulbs frequently. To replace any of the interior bulbs, see a dealer or qualified technician. Replacing exterior bulbs Check the operation of all the bulbs frequently. Replacing headlamp bulbs 1. Make sure that the headlamp control is in the off position. 2. Open the hood. 3. Remove the bulb cover. 4. Turn the bulb base counterclockwise and remove it. 5. Disconnect the electrical connector. WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated. Reverse steps to reinstall bulb(s). 83 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Replacing HID headlamp bulbs (if equipped) The headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. Replacing front parking lamp/turn signal bulbs 1. Make sure that the headlamp control is in the off position. 2. Open the hood. 3. Remove the hood overslam bumper tower to service park/turn bulb (if needed). 4. Rotate the bulb socket counterclockwise and remove it from the lamp assembly. 84 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights 5. Pull the bulb straight out of the socket. Reverse steps to reinstall bulb(s). Replacing sidemarker bulbs 1. Make sure that the headlamp control is in the off position. 2. Open the hood. 3. Remove the hood overslam bumper tower to service sidemarker bulb (if needed). 85 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights 4. Rotate the bulb socket counterclockwise and remove it from the lamp assembly. 5. Pull the bulb straight out of the socket. Reverse steps to reinstall bulb(s). Replacing turn/backup lamp bulbs The turn/backup lamp bulbs are located in the same area of the tail lamp assembly, one below the other. Follow the same steps to replace these bulbs: 1. Make sure the headlamp switch is in the off position, then open the liftgate to expose the lamp assembly bolts. 2. Remove the two bolts covers using a standard flat tip screwdriver. 3. Remove the two bolts from the lamp assembly. 4. Carefully remove the lamp assembly away from the vehicle by pulling the assembly straight out to expose the bulb socket. 86 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights 5. Disconnect the electrical connector (1) from the lamp assembly. Disconnect the bulb socket (2) from the lamp assembly by squeezing the two tabs at the top and bottom of the socket. 2 1 6. Pull bulb straight out of socket and install the new bulb. 7. Install the bulb socket (2) by pushing it directly into the lamp assembly until the top and bottom tabs snap into place. Reconnect the electrical connector 8. Carefully install the tail lamp assembly on the vehicle by securing the lamp assembly with two bolts. Reinstall bolt covers. Replacing tail/brake lamp bulbs For bulb replacement, see your authorized dealer. Replacing fog lamp bulbs 1. Make sure the headlamp switch is off. 2. Remove the bulb socket from the fog lamp by turning it counterclockwise. 3. Disconnect the electrical connector. Reverse steps to reinstall bulb(s). 87 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Lights Replacing license plate lamp bulb 1. Carefully release the spring clip (1). 2. Remove the lamp (2). 3. Remove the bulb (3). Reverse steps to reinstall bulb. 2 3 Replacing high-mount brake lamp bulb Your vehicle is equipped with an LED center high-mount stop lamp located in the spoiler. It is designed to last the life of the vehicle. If replacement is required, see your authorized dealer. 88 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 1 Driver Controls WINDSHIELD WIPERS Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; 2 rotate towards you to decrease the 1 0 speed of the wipers. Speed dependent wipers (if equipped): When the wiper control is set to any of the interval settings except the longest pause setting, the pause time between wiping will automatically adjust with the vehicle speed. The faster your vehicle is travelling the shorter the pause time between wipes will become. Rain-sensing wipers (if equipped): The rain-sensing wipers, designated with AUTO on the control, will automatically activate when moisture is present on the windshield and the control is set to one of five auto/interval moisture sensitivity settings. Rotate the end of the control toward the windshield to increase the sensitivity. The speed of the rain-sensing wipers will vary based on the amount of moisture detected on the windshield and the auto/interval setting. There are no interval (intermittent wipe) settings on vehicles with rain-sensing wipers. The wipers will continue to wipe as long as the presence of moisture is detected on the windshield. More or less wiping may occur depending on humidity, mist or light rain, or road spray. This feature can be enabled/disabled through the message center. Refer to Message center in the Instrument Cluster chapter. Keep the outside of the windshield clean, especially the area around the rear view mirror where the sensor is located or rain sensor performance may be affected. Note: During winter driving conditions with ice, snow or a salty road mist, inconsistent or unexpected wiping or smearing may occur. In these conditions, you can lower the sensitivity to reduce the amount of smearing or override the feature by selecting low- or high-speed wiping or turning the wiper system off. Note: The rain-sensing wiper feature must be turned off before entering a car wash. 89 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Windshield washer: Press the end of the stalk: 2 • briefly: causes the wipers to 1 0 swipe three times with washer fluid. • a long press and hold: the wipers and washer fluid will be activated for up to ten seconds. Mist wipe: Press the stalk down and release for a single swipe of the wipers without washer fluid. Note: Do not operate the washer when the washer reservoir is empty. This may cause the washer pump to overheat. Check the washer fluid level frequently. Do not operate the wipers when the windshield is dry. This may scratch the glass, damage the wiper blades and cause the wiper motor to burn out. Before operating the wiper on a dry windshield, always use the windshield washer. In freezing weather, be sure the wiper blades are not frozen to the windshield before operating the wipers. Courtesy wipe feature: One extra wipe will occur a few seconds after washing the front window to clear any excess washer fluid remaining on the windshield. This feature can be enabled/disabled through the message center. Refer to Message center in the Instrument Cluster chapter. Windshield wiper rainlamp feature (if equipped with autolamp) When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. Rear window wiper/washer controls For rear wiper operation, rotate the rear window wiper and washer control to the desired position. Select: 2 — Intermittent operation (shortest pause between wipes). 1 — Intermittent operation (longest pause between wipes). O (off) — Rear wiper and washer off. 90 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 2 1 0 Driver Controls For rear wash cycle, rotate (and hold as desired) the rear wiper/washer position. control to either From either position, the control will automatically return to the 2 or O (off) position. Reverse wiper feature: The rear wiper will be automatically activated in an intermittent setting when shifting into R (Reverse) if the front wipers are activated. This feature may be enabled/disabled through the message center. Refer to Message center in the Instrument Cluster chapter. TILT/TELESCOPE STEERING WHEEL To adjust the steering wheel: 1. Pull the lever down to unlock the steering column. 2. While the lever is in the down position, move the steering wheel up or down and in or out until you find the desired position. 3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 91 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls ILLUMINATED VISOR MIRROR (IF EQUIPPED) Lift the mirror cover to turn on the visor mirror lamp. Slide-on-rod feature Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To stow the visor back into the headliner, visor must be retracted before moving it back towards the windshield. OVERHEAD CONSOLE The appearance of your vehicle’s overhead console will vary according to your option package. Storage compartment The storage compartment may be used to store a pair of sunglasses. Press the release area on the rear edge of the bin door to open the storage compartment. The door will open to the full open position. 92 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls CENTER CONSOLE Your vehicle may be equipped with a variety of console features. These include: • Cupholders • Large utility storage compartment with 12V power point • 12V power point and 110V AC power point outlet on the rear of the console • Auxiliary AV connections, USB ports and 12V power point located forward of the shifter WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision. Rear center console features (if equipped) The rear center console incorporates the following features: • Flip forward armrest to provide a flat load floor • Utility compartment • Cupholders AUXILIARY POWER POINTS (12V DC) Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Do not hang any type of accessory or accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty. 93 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Auxiliary power points can be found in the following locations: • On the front of the center console • Inside the utility compartment • On the rear of the console, accessible from the rear seats • In the cargo area Do not use the power point for operating the cigarette lighter element (if equipped). Note: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. To prevent the fuse from being blown, do not use the power point(s) over the vehicle capacity of 12V DC/180W. If the power point or cigar lighter socket is not working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses. To have full capacity usage of your power point, the engine is required to be running to avoid unintentional discharge of the battery. To prevent the battery from being discharged: • do not use the power point longer than necessary when the engine is not running, • do not leave battery chargers, video game adapters, computers and other devices plugged in overnight or when the vehicle is parked for extended periods. Always keep the power point caps closed when not being used. Power point (110V AC) (if equipped) The 110V AC power point outlet is used for powering electrical devices that require up to 150W. Exceeding the 150W limit will cause the power point to cut off the power temporarily to provide overload protection. Note: The 110V AC power point is equipped with a cap which provides protection from inserting objects AC 110V into the socket. The cap should 150W always be in a closed position whenever the power point outlet is not in use. The 110V AC power point is located on the back of the center console. 94 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls The power outlet is not designed for the following electric appliances; they may not work properly: • Cathode ray tube type televisions • Motor loads, such as vacuum cleaners, electric saws and other electric power tools, compressor-driven refrigerators, etc. • Measuring devices, which process precise data, such as medical equipment, measuring equipment, etc. • Other appliances requiring an extremely stable power supply: microcomputer-controlled electric blankets, touch sensor lamps, etc. WARNING: Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the 110V AC power point, since it will defeat the safety protection design provided by the cap and twist tab. Doing so my cause the power point to overload due to powering multiple devices that can reach beyond the 150W load limit and could result in fire or serious injury. The power point can switch to a fault mode when it is overloaded, overheated, or shorted. For overloading and shorting conditions, unplug your device and turn the ignition key off then on. For an overheating condition, let the system cool off, then turn the ignition key off then on. The 110V AC power point can provide power whenever the vehicle ignition is in the on position and the power point green indicator light located in the top left corner is turned on. Refer to the indicator light code below for the power point status. Indicator light codes Green light is on — Power point is ready to supply power Green light is off — Power point power supply is off. Ignition is not in the on position Green light is blinking — Power point is in fault mode Note: The 110V AC power point will turn off after 13 minutes if the ignition is in the on position without the engine running. Keep the engine running or cycle the ignition before the 13 minute time-out to keep the inverter on. 95 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings. Press and pull the window switches to open and close windows. • Press down (to the first detent) and hold the switch to open. • Pull up (to the first detent) and hold the switch to close. AUTO Rear Window Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise. This noise can be alleviated by lowering a front window approximately 2–3 inches (5–8 cm). One-touch down Allows the driver’s window to open fully without holding the control down. Press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. One-touch up or down (front windows) (if equipped) This feature allows the windows to open or close fully without holding the control down. To operate one-touch down, press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. To operate one-touch up, pull the switch completely up to the second detent and release quickly. The window will close fully. Momentarily press the switch to any position to stop the window operation. Bounce-back When the window is moving upward and an obstacle or a rough road condition interferes with the window’s movement, the window will 96 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls automatically reverse direction and move down. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the window will move down until the bounce-back position is reached. Security override To override a bounce-back condition, within two seconds after the window reaches the bounce-back position, pull and hold the switch up and the window will travel up with no bounce-back or pinch protection. If the switch is released before the window is fully closed, the window will stop. For example, this can be used to overcome the resistance of ice on the window or seals. Window lock The window lock feature allows only the driver and front passenger to operate the power windows. Press the control to lock out all window controls (except the driver’s and front passenger’s). Press it again to restore the window controls. Accessory delay With accessory delay, the audio system, power windows and moon roof (if equipped) operate for up to 10 minutes after the ignition is turned off or until either front door is opened. INTERIOR MIRROR The interior rearview mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in motion. Automatic dimming interior rear view mirror (if equipped) The interior rear view mirror has an auto-dimming function. The electronic day/night mirror will change from the normal (high reflective) state to the non-glare (darkened) state when bright lights (glare) reach the mirror. When the mirror detects bright light from behind the vehicle, it will automatically adjust (darken) to minimize glare. 97 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls The mirror will automatically return to the normal state whenever the vehicle is placed in R (Reverse) to ensure a bright clear view when backing up. Do not block the sensors on the front and back of the interior rear view mirror since this may impair proper mirror performance. Note: A rear center passenger and/or raised rear center headrest (if equipped) may also block the light from reaching the sensor. Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. EXTERIOR MIRRORS Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Press the left or right mirror button to select the mirror to be adjusted. An indicator light on the button will illuminate. 2. Use the control below the mirror buttons to adjust the position of the mirror. 3. Press the mirror button again to deselect the mirror. The indicator light will turn off. Memory feature (if equipped) The power side view mirror positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry transmitter, keyless entry keypad or memory switch on the driver’s door. Refer to Memory feature in the Seating and Safety Restraints chapter. 98 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Heated outside mirrors (if equipped) Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Fold-away mirrors Fold the side mirrors in carefully before driving through a narrow space, like an automatic car wash. Powerfold mirrors (if equipped) You can fold the side mirrors simultaneously using the power mirror button. Press the button to fold the mirrors in or out. Powerfold the side mirrors in carefully when driving through a narrow space, like an automatic car wash. The powerfold mirrors may be moved inward/outward manually. However, if a mirror is moved manually, it will need to be reset. A mirror which has not been reset may appear to be loose. To reset: momentarily press the button to fold the mirrors in. An audible “click” will be heard indicating re-synchronization. If the click is not heard, use the switch to fold the mirrors out, then in, until the click is heard. After that, the mirrors will operate normally until they are again moved manually. Note: 10 or more switch activations within one minute, or repeated folding/unfolding of the mirrors while holding the button down during full travel, may cause the system to disable the fold/unfold function to protect motors from overheating. Should this occur, wait approximately three minutes with the vehicle running and up to 10 minutes with the vehicle off, for the system to reset and for function to return to normal. 99 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Signal indicator mirrors (if equipped) When the turn signal is activated, the outer portion of the appropriate mirror housing will blink. This provides an additional warning to other drivers that your vehicle is about to turn. Blind spot mirrors (if equipped) Your vehicle may be equipped with blind spot mirrors or a blind spot information system. Refer to Blind spot mirrors or Blind spot information system (BLIS威) with cross traffic alert (CTA) in the Driving chapter. POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED) The accelerator and brake pedal should only be adjusted when the vehicle is stopped and the gearshift lever is in the P (Park) position. The control is located on the left side of the steering column. Press and hold the rear of the control to move the pedals toward you. Press and hold the front of the control to move the pedals away from you. WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. The accelerator and brake pedal positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected. Refer to Memory feature in the Seating and Safety Restraints chapter. SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. 100 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Using speed control The speed controls are located on the steering wheel. The following buttons work with speed control: SET: Press to set a speed or to increase or decrease the set speed. RES (Resume): Press to resume the set speed. CNCL (Cancel): Press to cancel the set speed. ON/OFF: Press to turn speed control on or off. Setting speed control To set speed control: 1. Press ON upward and release. 2. Accelerate to the desired speed. 3. Press SET upward and release. 4. Take your foot off the accelerator pedal. 5. The indicator light on the instrument cluster will turn on. Note: • Vehicle speed may vary momentarily when driving up and down a steep hill. • If the vehicle speed increases above the set speed on a downhill, you may want to apply the brakes to reduce the speed. • If the vehicle speed decreases more than 10 mph (16 km/h) below your set speed on an uphill, your speed control will disengage. Disengaging speed control To disengage the speed control, press the brake pedal or press and release CNCL. Disengaging the speed control will not erase the previous set speed. Resuming a set speed Press and release RES. This will automatically return the vehicle to the previously set speed. 101 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Increasing speed while using speed control To set a higher speed: • Press SET upward and hold until you get to the desired speed, then release. You can also use SET to operate the tap-up function. Press SET upward and release to increase the vehicle set speed in 1 mph (1.6 km/h) increments. • Use the accelerator pedal to get to the desired speed then press SET upward and release. Reducing speed while using speed control To reduce a set speed: • Press SET downward and hold until you get to the desired speed, then release. You can also use SET to operate the tap-down function. Press SET downward and release to decrease the vehicle set speed in 1 mph (1.6 km/h) increments. • Press the brake pedal until the desired vehicle speed is reached then press SET downward and release. Turning off speed control To turn off the speed control, press OFF downward or turn off the ignition. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. ADAPTIVE CRUISE CONTROL (ACC) (IF EQUIPPED) Adaptive cruise control (ACC) is much like speed control, only this system is designed to automatically adjust your speed to maintain a proper distance between you and the vehicle in front of you in the same lane. The driver can select from one of four GAP settings, the controls are located on the steering wheel. At startup, the system sets the gap to the last selected setting. Once activated, the driver can deactivate the system at any time by pressing the brake pedal, pressing the steering wheel ON/OFF control or pressing the RES/CNCL control. In addition, the driver can temporarily increase the vehicle speed above the current speed by manually pressing on the accelerator pedal. 102 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls WARNING: Always pay close attention to changing road conditions, especially when using adaptive cruise control. Adaptive cruise control cannot replace attentive driving. Failing to follow any of the warnings below or failing to pay attention to the road may result in a collision, serious injury or death. WARNING: Adaptive cruise control is not a collision warning or avoidance system. Additionally, adaptive cruise control will not detect: • Stationary or slow moving vehicles below 6 mph (10 km/h). • Pedestrians or objects in the roadway. • Oncoming vehicles in the same lane. WARNING: Do not use the adaptive cruise control when entering or leaving a highway, in heavy traffic or on roads that are winding, slippery or unpaved. WARNING: Do not use in poor visibility, specifically fog, rain, spray or snow. Using adaptive cruise control Note: It is the drivers responsibility to stay alert, drive safely and be in control of the vehicle at all times. The controls for using your cruise control are located on the steering wheel. RES SET: Press to set a speed or to CNCL change the set speed. SET GAP RES/CNCL (Resume/cancel): ON Press to resume or cancel a set OFF speed. ON/OFF: Press to turn the system on or off. GAP: Press to change the distance between your vehicle and the vehicle in front of you. 103 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Setting adaptive cruise control 1. Press and release ON. The message center will display the ACC indicator light, current gray gap setting and SET. 2. Accelerate to the desired speed. 3. Press SET upward and release. The vehicle speed will be stored in the memory and the message center will display a green ACC indicator light, current gap setting and desired set speed. 4. Take your foot off the accelerator pedal. 5. A lead vehicle graphic will illuminate if there is a vehicle detected in front of you. Following a vehicle WARNING: When following a vehicle in front of you, the vehicle will not decelerate automatically to a stop, nor will the vehicle always decelerate quickly enough to avoid a collision without driver intervention. Always apply the brakes when necessary. Failing to do so may result in a collision, serious injury or death. When a vehicle ahead of you enters the same lane or a slower vehicle is ahead in the same lane, the vehicle speed will adjust automatically to maintain a preset gap distance. The distance setting is adjustable, refer to Setting the gap distance in this section. The lead vehicle graphic will be illuminated. The vehicle will maintain a constant distance between the vehicle ahead until: • The vehicle in front of you accelerates to a speed above the set speed. • The vehicle in front of you moves out of your lane or out of view. • The vehicle speed falls below 16 mph (26 km/h). • A new gap distance is set. The vehicle brakes will be automatically applied to slow the vehicle to maintain a safe distance between the vehicle in front. The maximum 104 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls braking which is applied by the ACC system is limited and can be overridden by the driver applying the brakes. If the ACC system predicts that its maximum braking level will not be sufficient, an audible warning will sound while the ACC continues to brake. This is accompanied by a heads-up display; a red warning bar illuminating on the windshield. The driver should take immediate action. Note: The brakes may emit a sound when they are being modulated by the adaptive cruise control system. WARNING: Adaptive cruise control only warns of vehicles detected by the radar sensor. In some cases there may be no warning or the warning may be delayed. The driver should always apply the brakes when necessary. Failing to do so may result in a collision, serious injury or death. Setting the gap distance The distance between your vehicle and the vehicle in front of you can be decreased or increased by pressing the GAP control up or down. The selected gap will be displayed in the message center as shown by the bars in the graphic. Four gap distance settings are available. Graphic display (bars between vehicles) 1 bar 2 bars 3 bars 4 bars Following distance 1 second 1.5 seconds 1.9 seconds 2.3 seconds Following distance at 60 mph (100 km/h) 29 yards (28 m) 44 yards (42 m) 56 yards (53 m) 66 yards (64 m) Dynamic behavior Sporty Normal Normal Comfort Each time the vehicle is restarted, the last chosen gap for the current driver will be automatically selected. Note: It is the driver’s responsibility to select a gap appropriate to the driving conditions. 105 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Disengaging adaptive cruise control Press the brake pedal or press CNCL to disengage the adaptive cruise control. The last set speed will be displayed with a strikethrough. Disengaging the adaptive cruise control will not erase your previous set speed. Overriding adaptive cruise control WARNING: Whenever the driver is overriding the ACC by pressing the accelerator pedal, the ACC will not automatically apply the brakes to maintain separation from any vehicle ahead. The set speed and gap distance can be overridden by pressing the accelerator pedal. ACC light is When the driver is overriding ACC, the green illuminated, and the follow vehicle is not displayed in the message center. When the accelerator is released, the ACC function will operate again and vehicle speed will decrease to the set speed, or a lower speed if following a slower vehicle. Changing the set speed There are three ways to change the set speed: • Accelerate or brake to the desired speed and press SET upward and release. • Increase or decrease the speed by holding SET upward or downward until the desired set speed is shown on the message center. The vehicle speed will gradually change to the selected speed. • Increase or decrease the speed in increments of 1 mph (2 km/h) by briefly pressing the SET upward or downward. The ACC may apply the brakes to slow the vehicle down to the new set speed. The set speed will display continuously in the message center while ACC is active. Resuming the set speed Press and release RES/CNCL. This will automatically return the vehicle to the previously set speed. The set speed will display continuously in the message center while ACC is active. Note: Resume should only be used if the driver is aware of the set speed and intends to return to it. 106 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Low speed automatic cancellation ACC is not functional at vehicle speeds below 16 mph (26 km/h). Once the vehicle speed drops below 16 mph (26 km/h), an audible alarm will sound and the automatic braking will be released. Hilly condition usage It is recommended that the driver select a lower gear position when ACC is active in situations such as prolonged downhill driving on steep grades (i.e., driving in mountainous areas). In these situations, additional engine braking is needed to reduce the load on the vehicle’s regular brake system to prevent them from overheating. For more information, reference Automatic transmission operation in the Driving chapter. Note: If ACC is applying brakes for an extended period of time, an audible alarm will sound and ACC will shut down. This is to allow the brakes to cool down. When the brakes have cooled down, the ACC will again function normally. Turning off cruise control Press OFF to turn off the cruise control. Note: When you turn off the cruise control or the ignition, your cruise control set speed memory is erased. Detection issues The radar sensor has a limited field of vision. In some situations it may not detect vehicles at all or detect a vehicle later than expected. Detection issues can occur: • When driving on a different line than the vehicle in front. 107 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls • With vehicles that edge into your lane. These vehicles can only be detected once they have moved fully into your lane. • There may be issues with the detection of vehicles in front when driving into and coming out of a bend or curve in the road. In these cases ACC may brake late or unexpectedly. The driver should stay alert and intervene when necessary. If the front end of the vehicle is hit or damaged, the radar sensing zone may be altered causing missed or false vehicle detections. Check with your authorized dealer to have the ACC radar checked for proper coverage and operation. ACC Not Available Several conditions exist which can cause ACC to deactivate or prevent ACC from activating when requested. These conditions include: • The sensor is blocked, refer to Blocked sensor in this section. • Brake temperature is high, refer to Hilly condition usage in this section. • A failure has occurred in the ACC system or related system. 108 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Blocked sensor If a message regarding a blocked sensor is displayed, the radar signals from the sensor have been obstructed. The sensor is located behind a fascia cover near the driver side of the lower grille. When the radar signals are obstructed, a vehicle ahead cannot be detected and the ACC will not function. The following table lists possible causes and actions for this message being displayed. Cause The surface of the radar in the grille is dirty or obstructed in some way The surface of the radar in the grille is clean but the message remains in the display Action Clean the grille surface in front of the radar or remove the object causing the obstruction Wait a short time. It may take several minutes for the radar to detect that it is no longer obstructed Heavy rain or snow is interfering Do not use ACC in these condition with the radar signals because it may not detect, warn, or respond to potential collisions. Swirling water, or snow or ice on Do not use ACC in these condition the surface of the road may because it may not detect, warn, interfere with the radar signals or respond to potential collisions. Desert / remote area with no other Wait a short time or switch to vehicles and no roadside objects normal cruise control. Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition will either self clear or clear after a key cycle. 109 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls WARNING: Do not use ACC when towing a trailer with brake controls. Aftermarket trailer brakes will not function properly when ACC is activated because the brakes are electronically controlled. Failing to do so may result in loss of vehicle control, which could result in serious injury. WARNING: Do not use tires sizes other than those recommended because this can affect the normal operation of ACC. Failing to do so may result in a loss of vehicle control, which could result in serious injury. Switching to normal cruise control You can manually change from adaptive cruise control (ACC) to normal cruise control through the message center. Refer to Message center in the Instrument Cluster chapter. If normal cruise control is selected, the cruise control indicator ACC indicator light will be replaced with a light. The gap setting will not be displayed, the system will not automatically respond to lead vehicles and automatic braking will not be activated. The system will default to ACC when the engine is started. WARNING: Normal cruise control will not brake due to slower vehicles. Always be aware of which mode is selected and apply the brakes when necessary. STEERING WHEEL CONTROLS Audio control features SEEK: Press up or down to select the next/previous radio station preset, CD track or satellite radio (if equipped) channel preset depending on which media mode you are in. MEDIA: Press repeatedly to scroll through available audio modes. MUTE: Press to silence the radio. VOL (Volume): Press up or down to increase or decrease the volume. 110 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) MEDIA VOL SEEK MUTE Driver Controls Navigation/SYNC威 system hands-free control features (if equipped) Press to active the voice recognition feature. Refer to Voice recognition feature in the MyFord Touch™ / MyLincoln Touch™ supplement. to access phone features. Press Refer to Phone features in the MyFord Touch™ / MyLincoln Touch™ supplement. VOL SEEK Cluster display control features If equipped with the MyFord™ system, this control functions the same as the center control on the faceplate. Refer to MyFord system in the Entertainment Systems chapter. If equipped with the MyFord™ Touch system, use this control to adjust the right side of the cluster display. Navigate through the screen and press OK to select. The following features are available: • Entertainment • Change audio source • Limited play list • Navigation (if equipped) • Redundant center stack display • Routed map • Phone • Redundant center stack display • Favorite contacts • Climate • On • Fan speed • Temperature 111 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls DUAL PANEL MOON ROOF AND POWER SUNSCREEN (IF EQUIPPED) The dual panel moon roof and power sunscreen controls are located on the overhead console. WARNING: Do not let children play with the moon roof or leave children unattended in the vehicle. They may seriously hurt themselves. The dual panel moon roof and power sunscreen are equipped with an automatic, one-touch, express opening and closing feature. To stop motion at any time during the one-touch operation, press the control a second time. To open the sunscreen: Press and control. The release the sunscreen will automatically open. Note: For the dual panel moon roof, the sunscreen stops at the first panel. Press and release again to continue to open the sunscreen past the second panel. control and release. The To close the sunscreen: Pull down the sunscreen will automatically close. If the moon roof is open, it will automatically close prior to closing the sunscreen. To open the dual panel moon roof: Press and release the SLIDE control. The moon roof will automatically open. If the sunscreen is closed, it will automatically open prior to opening the moon roof. WARNING: When closing the dual panel moon roof, you should verify that it is free of obstructions and ensure that children and/or pets are not in the proximity of the roof opening. To close the dual panel moon roof: Pull down the SLIDE control and release. The moon roof will automatically close. 112 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Bounce-back: When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moon roof will automatically open and stop at a prescribed position. Bounce-back override: To override bounce-back function, pull and hold the SLIDE switch within two seconds of a bounce-back event. The moon roof will close without the bounce-back function active. For example: Bounce-back override can be used to overcome the resistance of ice on the moon roof or seals. To vent the dual panel moon roof: Press and quickly release the TILT control (moon roof is equipped with, automatic, one-touch, tilt open feature). The moon roof must be in the closed position in order to move it into the vent position. To close dual panel moon roof from vent: Pull and quickly release the TILT control down to close the glass from the vent position to close (moon roof is equipped with automatic, one-touch, tilt close feature). UNIVERSAL GARAGE DOOR OPENER (IF EQUIPPED) Your vehicle may be equipped with a universal garage door opener which can be used to replace the common hand-held transmitter. Car2U姞 Home Automation System (if equipped) The Car2U威 Home Automation System is a universal transmitter located in the driver’s visor that includes two primary features – a garage door opener and a platform for remote activation of devices within the home. The Car2U威 system’s garage door opener function replaces the common hand-held garage door opener with a three-button transmitter that is integrated into the interior of your vehicle. After being programmed for garage doors, the Car2U威 system transmitter can be programmed to operate security devices and home lighting systems. WARNING: Make sure that people and objects are clear of the garage door or security device you are programming. Do not program the Car2U威 system with the vehicle in the garage. 113 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Do not use the Car2U威 system with any garage door opener that lacks safety stop and reverse features as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982). Be sure to keep the original remote control transmitter for use in other vehicles as well as for future Car2U威 system programming. It is also recommended that upon the sale or lease termination of the vehicle, the programmed Car2U威 system buttons should be erased for security reasons. Refer to Erasing the Car2U威 Home Automation System buttons later in this section. Read the instructions completely before attempting to program the Car2U威 system. Because of the steps involved, it may be helpful to have another person assist you in programming the transmitter. Additional Car2U威 system information can be found on-line at www.learcar2U.com or by calling the toll-free Car2U威 system help line at 1-866-572-2728. Types of garage door openers (rolling code and fixed code) The Car2U威 Home Automation System may be programmed to operate rolling code and fixed code garage door openers. • Rolling code garage door openers were produced after 1996 and are code protected. Rolling code means the coded signal is changed every time your remote control garage door opener is used. • Fixed code garage door openers were produced prior to 1996. Fixed code uses the same coded signal every time. It is manually programmed by setting DIP switches for a unique personal code. If you do not know if your garage door opener is a rolling code or 1 2 3 4 5 6 7 8 9 10 11 12 fixed code device, open your garage CTS 206-12 T124 door opener’s remote control battery cover. If a panel of DIP switches is present your garage door opener is a fixed code device. If not, your garage door opener is a rolling code device. O N Note: Programming the Car2U威 system to a community gate will require a unique set of instructions depending on the gate system model. Contact the Car2U威 help line at 1-866-572-2728 to program your Car2U威 system. 114 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Note: Accidentally entering the program mode may override previously programmed buttons. This can happen by pressing and releasing the outer two buttons, or all three buttons, simultaneously. If this happens, do not press any button until the module times out after approximately 2.5 seconds and resets to normal mode. When time-out occurs, all three LEDs will flash rapidly for a few seconds then turn off. Any settings should remain as previously set. Rolling code programming Note: Programming the rolling code garage door opener involves time-sensitive actions. Read the entire procedure prior to beginning so you will know which actions are time-sensitive. If you do not follow the time-sensitive actions, the device will time out and you will have to repeat the procedure. Note: Do not program the Car2U威 system with the vehicle in the garage. Make sure that your key is on and engine off while programming the transmitter. 1. Firmly press the two outer Car2U威 system buttons for 1–2 seconds, then release. 2. Go to the garage to locate the garage door opener motor and its “learn” button. You may need a ladder to reach the unit and you may need to remove the unit’s cover or light lens to locate the “learn” button. Press the “learn” button, after which you will have 10–30 seconds to return to your vehicle and complete the following steps. If you cannot locate the “learn” button, refer to the Owner’s Guide of your garage door opener or call the toll-free Car2U威 system help line at 1-866-57Car2U (1-866-572-2728). 115 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls 3. Return to your vehicle. Press and hold the Car2U威 system button you would like to use to control the garage door. You may need to hold the button from 5–20 seconds, during which time the selected button indicator light will blink slowly. Immediately (within 1 second) release the button once the garage door moves. When the button is released, the indicator light will begin to blink rapidly until programming is complete. 4. Press and release the button again. The garage door should move, confirming that programming is successful. If your garage door does not operate, repeat the previous steps in this section. After successful programming, you will be able to operate your Car2U威 system by pressing the button you programmed to activate the opener. The indicator light above the selected button will turn on to confirm that the Car2U威 system is responding to the button command. To program another rolling code device such as an additional garage door opener, a security device or home lighting, repeat Steps 1 through 4 substituting a different function button in Step 3 than what you used for the garage door opener. For example, you could assign the left-most button to the garage door, the center button to a security device, and the right-most button to another garage door opener. Note: The Car2U威 system allows for three devices to be programmed. If you need to change or replace any of the three devices after it has been initially programmed, it is necessary to erase the current settings using the Erasing the Car2U威 Home Automation System buttons procedure and then programming all of the devices being used. Fixed code programming Note: Do not program the Car2U威 system with the vehicle in the garage. Make sure that your key is on and engine off while programming the transmitter. 116 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls 1. To program units with fixed code DIP switches, you will need the garage door hand-held transmitter, paper and a pen or pencil. 2. Open the battery cover and record the switch settings from left to right for all 8 to 12 switches. Use the figure below: When a switch is in the up, on, or + position, circle “L.” When a switch is in the middle, neutral, or 0 position, circle “M.” When a switch is in the down, off, or – position, circle “R.” Switch position 1 2 3 4 Up, on L L L L or + Middle, neutral M M M M or 0 Down, R R R R off or – L=left; M=middle; R=right 5 6 7 8 9 10 11 12 L L L L L L L L M M M M M M M M R R R R R R R R 3. To input these positions into the Car2U威 system, simultaneously press all three Car2U威 system buttons for a few seconds and then release to put the device into programming mode. The indicator lights will blink slowly. Within 2.5 minutes enter your corresponding DIP switch settings from left to right into your Car2U威 system by pressing and releasing the buttons corresponding to the settings you circled. 4. After inputting switch settings, simultaneously press and release all three Car2U威 system buttons. The indicator lights will turn on. 117 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls 5. Press and hold the Car2U威 system button you would like to use to control the garage door. Immediately (within 1 second) release the button once the garage door moves. During this time the selected button indicator light will blink slowly. Do not release the button until you see the garage door move. Most garage doors open quickly. You may need to hold the button from 5–55 seconds before observing movement of the garage door. 6. The indicator light will (begin to) blink rapidly until programming is complete. If your garage door opener does not operate following these steps, repeat Steps 2 through 6. Otherwise, call the toll-free Car2U威 help line at 1-866-57Car2U (1-866-572-2728). After successful programming, you will be able to operate your Car2U威 system by pressing the button you programmed to activate the opener. The indicator light above the selected button will turn on to confirm that the Car2U威 system is responding to the button command. Erasing the Car2U姞 Home Automation System buttons Note: The system allows for three devices to be programmed. If you need to change or replace any of the three devices after it has been initially programmed, it will be necessary to erase the current settings using the procedure below and then reprogramming all of the devices being used. To erase programming on the Car2U威 system (individual buttons cannot be erased), use the following procedure: 1. Firmly press the two outside Car2U威 system buttons simultaneously for approximately 20 seconds until the indicator lights begin to blink rapidly. The indicator lights are located directly above the buttons. 2. Once the indicator lights begin to blink, release your fingers from the buttons. The codes for all buttons are erased. If you sell your vehicle equipped with the Car2U威 system, it is recommended that you erase the programming for security reasons. 118 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls FCC and RSS-210 Industry Canada Compliance The Car2U威 system complies with Part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that may cause undesired operation. Changes and modifications to the Car2U威 system transmitter by other than an authorized service facility could void authorization to use the equipment. POSITIVE RETENTION FLOOR MAT WARNING: Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator or the brake pedals. Position the floor mat so that the eyelets are over the retention posts and press down to lock in. Make sure that the mat does not interfere with the operation of the accelerator or the brake pedal. To remove the floor mat, reverse the installation procedure. 119 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls CARGO AREA FEATURES Cargo net (if equipped) The cargo net secures lightweight objects in the cargo area. Attach the net to the loops and anchors provided. WARNING: This net is not designed to restrain objects during a collision. 120 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Utility hook The utility hook can be used to hang small items such as grocery bags, etc. Do not hang more than 10 lb (4.5 kg) on the hook. MANUAL LIFTGATE (IF EQUIPPED) The liftgate area is only intended for cargo, not passengers. To open the liftgate, press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. • Exercise care when opening or closing the liftgate in a garage or other enclosed area. The liftgate could be damaged against a garage door, low ceiling or wall. • Do not hang anything (bike rack, etc.) from the spoiler/glass or liftgate. Doing so could cause serious damage to the liftgate and its components. • Do not leave the liftgate open while driving. Doing so could cause serious damage to the liftgate and its components as well as allowing carbon monoxide to enter the vehicle. 121 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls WARNING: Make sure that the liftgate is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door open, keep the vehicle well ventilated so outside air comes into the vehicle. Liftgate ajar signal If the liftgate is not fully latched, you will receive a “LIFTGATE AJAR” message on the instrument panel. If you see this message, check the liftgate door to ensure it is fully latched. Note: In the event of a power failure, the latch can be accessed and released from the inside using the access panel on the liftgate trim. POWER LIFTGATE (IF EQUIPPED) You can power open or close the liftgate with the following controls: • Instrument panel control button • Transmitter button • Outside liftgate control button • Control button on the liftgate Opening and closing the power liftgate: WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control. WARNING: Keep keys out of reach of children. Do not allow children to play near an open or moving power liftgate. The liftgate will only operate with the vehicle in P (Park). When the liftgate is being power closed, a chime will sound three times as the liftgate begins to power close. A single chime indicates a problem with the close request, caused by: • the ignition is on and the transmission is not in P (Park); • or the battery voltage is below the minimum operating voltage; • or the vehicle speed is at or above 3 mph (5 km/h). 122 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls If the liftgate reverses and starts to close after an open request, a fast continuous chime indicates excessive load on the gate or a possible strut failure. If any excessive load is removed and you still have a faster chime, have the system serviced immediately by your authorized dealer. Do not attempt to manually force the liftgate to travel faster than the power system will permit. This will activate the obstacle detection feature. Note: Cycling the ignition prior to completely latching the liftgate could result in damage to the liftgate and/or its power components. Make sure the liftgate is fully latched before operating the vehicle. Care should be exercised in starting the engine before the liftgate is fully closed (latched). If the ignition is cycled during a liftgate power close cycle and the liftgate is 6-10 inches (15–24 cm) from being latched, the liftgate may reverse to the full open position. Verify that the gate is closed before operating or moving the vehicle, especially in an enclosure, like a garage or a parking structure. The liftgate or its components could be damaged in an enclosure if the liftgate is open while the vehicle is being operated. When operating the power liftgate after a lower height than full-open has been programmed, the liftgate can be fully opened by manually pushing it upward to the maximum open position. The power liftgate feature can be enabled or disabled using the message center controls. With the setting turned off, power operation is disabled from the liftgate handle button and from the control button on the liftgate. The transmitter and instrument panel switch will still continue to operate the liftgate regardless of the position state of the message center. Refer to Message center in the Instrument Cluster chapter. To power open or close the liftgate from the instrument panel: Press the button, located to the left of the steering column, once to power open or close the liftgate. To power open or close the liftgate with the transmitter: twice within three seconds to open the liftgate. Refer to Press Remote entry system in the Locks and Security chapter. 123 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls To power open the liftgate with outside liftgate control button: 1. Unlock the liftgate with the transmitter or power door unlock control. If the intelligent access transmitter (if equipped) is within 3 feet (1 meter) of the liftgate, the liftgate will unlock when you press the liftgate release button. 2. To open the liftgate, press the control button located in the top of the liftgate pull-cup handle. Note: For the best performance allow the power system to open the liftgate after pressing the control. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stops the power operation. To power close the liftgate with the control button on the liftgate: Press and release the control on the liftgate. WARNING: Keep clear of the liftgate when activating the rear switch. Note: The liftgate movement direction can be reversed with a second press of the instrument panel, or the control button on the liftgate, or a second double press of the transmitter button. 124 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls To set the height of the open liftgate: 1. Open the liftgate. 2. Manually move the liftgate to the desired height. 3. Press and hold the control button on the liftgate until a chime is heard, indicating the new height has been programmed. Note: If the liftgate position is too low, the height cannot be programmed. The new open liftgate height will now be recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once the power liftgate is opened it can be manually moved to a different height. Note: Do not drive with the liftgate open without first disabling the power function and securing the liftgate to the vehicle. Note: The new liftgate height will be retained even if the battery is disconnected. To manually operate the liftgate: 1. Disable the liftgate power function. Refer to the Message center in the Instrument Cluster chapter. 2. Open and close the liftgate as you would a standard liftgate. Refer to Manual liftgate in this chapter. Note: In case of operation in extreme cold -40°F (-40°C), or on extreme inclines, manual operation of the liftgate is suggested. Obstacle detection The power liftgate system is equipped with an obstacle detection feature. If the power liftgate is closing, the system will reverse to full open when it detects an obstacle. A chime will sound three times when an obstacle is detected as the liftgate begins to reopen. Once the obstacle is removed, the liftgate can be closed under power. If the power liftgate is opening, the system will stop and a chime will sound three times when an obstacle is detected. Once the obstacle is removed, the liftgate can again be operated normally. 125 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Resetting the power liftgate: The power liftgate may not operate properly and may need to be reset if any of these conditions occur: • a low voltage or dead battery • disconnected battery • the liftgate is manually closed and left ajar (unlatched) To reset the power liftgate: 1. Disconnect the battery for 20 seconds then, reconnect the battery. 2. Manually close and fully latch the liftgate. 3. Power open the liftgate by using the transmitter, or the instrument panel control button. Note: If the power liftgate system is turned off in the message center, the system cannot be activated with the outside release handle or control button on the liftgate. The system will need to be turned on to resume operation with the outside release handle or control button on the liftgate. The power liftgate is still operational through the use of the transmitter and instrument panel button when the power liftgate is turned off in the message center. ROOF RACK SYSTEM (IF EQUIPPED) Loads should never be placed directly on the roof panel. For proper function of the roof rack system, loads must be placed directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system. The vehicle’s roof panel is NOT designed to directly carry a load. The maximum recommended load is 100 lb (45 kg), evenly distributed on the crossbars. Ensure that the load is securely fastened. When the rail system is loaded, check the tightness of the load before driving and at each fuel stop. WARNING: When loading the roof rail crossbars, it is recommended to evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle. 126 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driver Controls Your vehicle may be equipped with factory or dealer-installed crossbars that may be easily adjusted to accommodate a wide range of roof mounted accessories. To adjust crossbar position (if equipped): 1. Loosen the tie-down hooks at both sides of the crossbar by turning counterclockwise. (A small screwdriver or similar tool can be used to break the torque by inserting the shaft into the tie-down hook and twisting.) 2. Slide the crossbar to the desired position. This may require someone on each side of the crossbar. 3. Tighten the tie-down hooks at both sides of the crossbar by turning clockwise until tight. (A small screwdriver or similar tool can be used to tighten the hook an additional half turn.) Be sure to check that the tie-down hooks are tight each time load is added or removed from the roof rack, and periodically while traveling. Always ensure that the load is secure before traveling. Note: Wind noise can be minimized by either removing or repositioning the crossbars when they are not is use. Position the rear crossbar fully rearward and the front crossbar 10 inches (25 cm) from the front end-cap. 127 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security KEYS Integrated keyhead transmitters (IKTs) (if equipped) Your vehicle may be equipped with two integrated keyhead transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks the driver’s door. The transmitter portion functions as the remote entry transmitter. Your IKTs are programmed to your vehicle; using a non-programmed key will not permit your vehicle to start. If you lose one or both of your IKTs, replacements are available through your authorized dealer. Standard SecuriLock威 keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired. Always carry a spare key with you in case of an emergency. Intelligent Access Key (IA key) (if equipped) Your vehicle may be equipped with two intelligent access keys which operate the power locks and the remote start system. The IA key must be in the vehicle to activate the push button start system. 128 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) CAUTION TO BE REMOVED BY CUSTOMER ONLY For more information regarding programming replacement IKTs, refer to the SecuriLock威 passive anti-theft system section later in this chapter. Note: Your vehicle’s IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. Locks and Security The IA key also contains a removable mechanical key blade that can be used to unlock the driver door. To release the mechanical key blade, slide the release on the back of the transmitter and pull the blade out. Your IA keys are programmed to your vehicle. You cannot enter or start your vehicle with an unprogrammed key. If you lose one or both of your IA keys, replacements are available from your authorized dealer. For more information on programming replacement IA keys, refer to the SecuriLock威 passive anti-theft system section in this chapter. Note: Your vehicle’s IA back-up keys were issued with a security tag that provides important vehicle key cut information. It is recommended that you keep the tag in a safe place for future reference. MYKEY姞 The MyKey威 feature allows you to program a restricted driving mode to promote good driving habits. All but one of the keys programmed to the vehicle can be activated as a MyKey威. The key will remain restricted until MyKey威 is cleared. Any remaining keys are referred to as an “administrator key” or admin key. The admin key can be used to create a MyKey威, program optional MyKey威 settings, and clear the MyKey威 feature. When the MyKey威 feature is enabled the user can use system check in the message center to see how many MyKeys威 and admin keys are programmed to the vehicle, and see the total distance the vehicle has been driven with the MyKey威 active. MyKey威 restricted features Standard settings – these settings cannot be changed • The audio system will be muted whenever Belt-Minder威 is activated until the safety belts are buckled. Refer to the Seating and Safety Restraints chapter for a detailed description of Belt-Minder威 operation. • Low fuel warnings are displayed in the message center followed by a chime when the distance to empty value reaches 75 miles (120 km). 129 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security • If equipped, any of the following: parking aid, blind spot information system (BLIS威) with cross traffic alert and forward collision warning systems cannot be turned off. Optional settings – these settings can be changed • Vehicle speed is limited to 80 mph (130 km/h). Visual warnings are displayed followed by a chime when the vehicle speed has reached 80 mph (130 km/h). • Visual warnings are displayed followed by a chime when a preselected vehicle speed of 45, 55 or 65 mph (75, 90, or 105 km/h) is exceeded. • The maximum volume of the audio system is limited to 45%. MYKEY VOLUME LIMITED will be displayed in the audio system display when attempting to exceed the limited volume. • The AdvanceTrac威 system cannot be turned off. When this optional setting is on, the MyKey威 user will not be able to deactivate the system. Note: It may be beneficial to deactivate the AdvanceTrac威 system if the vehicle is stuck in snow, mud, or sand. Create a MyKey威 To program MyKey威 on one of the keys programmed to the vehicle, insert the key that you want to make a MyKey威 into the ignition. For vehicles equipped with push button start, put the intelligent access key in the backup slot with brand logo facing up; refer to Starting in the Driving chapter for the location of the backup slot. Turn the ignition on. Use the message center buttons to do the following: 1. Get into main menu, select SETTINGS then MYKEY by pressing OK button or the right arrow button. 2. Press OK to select CREATE MYKEY. 3. Hold the OK button as prompted until you see a message that the key is restricted. MyKey威 is successfully programmed. Make sure you label it so you can distinguish it from the admin keys. Note: To program the optional settings go to Step 2 in the Programming MyKey威 Optional Settings section. If your vehicle is equipped with remote start, see the Using MyKey威 with remote start systems section. Note: All MyKeys威 can be cleared within the same key cycle that it was created, otherwise an admin key is required to clear the MyKey威 programming. To clear all MyKeys威 go to Step 2 in the Clear MyKey威 section. 130 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Programming MyKey威 optional settings Turn the ignition on using an admin key. To program the optional settings, use the message center buttons to do the following: 1. Get into main menu, select SETTINGS then MYKEY by pressing the OK button or the right arrow button. 2. Use the up and down arrow buttons to get to any optional feature. 3. Press the right arrow button to bring up settings of each item. 4. Press OK button or right arrow button to make your choice. Clear MyKey威 To reset all MyKeys威 as admin keys do the following: 1. At the main menu screen select SETTINGS then MYKEY by pressing OK or the right arrow key. 2. Press the down arrow key to get to CLEAR MYKEYS. 3. Hold OK until you see ALL MYKEYS CLEARED. Check MyKey威 system status The vehicle’s message center information menu will provide the status of the following MyKey威 parameters: • MYKEY MILES (km) — This odometer only tracks distance when a MyKey威 is used. If distance does not accumulate as expected, then the MyKey威 is not being used by the intended user. The only way to reset this odometer to zero is by clearing MyKey威. If this odometer is lower than the last time you checked, then the MyKey威 system has been recently cleared. • # MYKEY(S) PROGRAMMED — Indicates how many MyKeys威 are programmed to the vehicle. Can be used to detect deletion of a MyKey威. • # ADMIN KEYS PROGRAMMED — Indicates how many admin keys are programmed to the vehicle. Can be used to detect if an additional spare key has been programmed to the vehicle. Refer to Message center in the Instrument Cluster chapter for MyKey威 system warnings displays. Using MyKey威 with remote start systems MyKey威 is not compatible with non Ford-approved aftermarket remote start systems. If you choose to install a remote start system please see your authorized dealer for a Ford-approved remote start system. 131 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security The following information MAY help customers who choose to use a non Ford-approved remote start system. The actions provided below do NOT make MyKey威 compatible with non Ford-approved remote start systems, but it MAY help you to retain some MyKey威 functions. Vehicles equipped with traditional keys: When using a non Ford-approved remote start system, the default settings may recognize the remote start system as an additional admin key with its associated privileges. This makes it NOT compatible with MyKey威. The following action may help you to retain some MyKey威 functions: 1. Restart the engine when you insert a key into the ignition cylinder. 2. In addition to the key that you have already programmed as a MyKey威, owners of vehicles equipped with traditional keys may want to program the non Ford-approved remote start system as a MyKey威 if the remote start fob is used by the MyKey driver. To program a non Ford-approved remote start system as MyKey威, do the following: 1. Enter the vehicle and close all doors. 2. Remote start the vehicle using a non Ford-approved remote start fob. 3. Follow steps 1-4 in the Create a MyKey威 section. Vehicles equipped with an intelligent access key (push button start) • It is not possible to program any remote start system as MyKey威 on vehicles equipped with intelligent access key (push button start). Therefore, you should treat the remote start fob as you would any other admin key. When the vehicle is started using remote start, the system will stall the engine when you either enter the vehicle or shift the vehicle into gear. Prior to the engine stall, the vehicle will have administrative privileges. When you restart the engine, the vehicle will identify the user as an admin or MyKey威 drive depending on the settings of the actual key used to start the vehicle. Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey威 system status menus will include the non Ford-approved remote start system as an additional key in the total count. See the Check MyKey威 system status section. 132 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Note: For all vehicles with a non Ford-approved remote start installed, it is possible to program all ’real’ keys as MyKeys威, in which case, you will need to use your remote start system to reset all MyKeys威 as admin keys by doing the following: 1. Enter the vehicle, close all doors. 2. Remote start the vehicle using your non Ford-approved remote start fob. 3. Follow Steps 1-4 in the Clear MyKey威 section. Troubleshooting Condition Can’t create a MyKey威 Cannot program the MyKey威 optional settings Cannot clear MyKey威 Lost the only admin key Potential Causes • Key in the ignition is already a MyKey威. • Key in the ignition is the last remaining admin key (there always has to be at least one admin key). • Intelligent access key (if equipped) is not in the backup slot (for vehicles with push button start). • SecuriLock威 passive anti-theft system is disabled or in unlimited mode. • Vehicle has been started using a non Ford-approved remote start system that is programmed as MyKey威. Refer to Using MyKey威 with remote start systems section. • Key in the ignition is a MyKey威. • No MyKeys威 are programmed to the vehicle. Refer to Create a MyKey威 section. • Vehicle has been started using a non Ford-approved remote start system that is programmed as MyKey威. Refer to Using MyKey威 with remote start systems section. • Key in the ignition is a MyKey威 . • No MyKeys威 are programmed to the vehicle. Refer to Create a MyKey威 section. • Vehicle has been started using a non Ford-approved remote start system that is programmed as MyKey威. Refer to Using MyKey威 with remote start systems section. • Purchase a new key from your authorized dealer. 133 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Condition Lost any key Potential Causes • For programming spare keys, refer to the Programming spare keys section in this chapter. I accidentally programmed • Vehicle has a non Ford-approved remote all keys as MyKeys威 start system that is recognized as an admin key. Refer to the Using MyKey威 with remote start systems section to reset all MyKeys威 as admin keys. No MyKey威 function • An admin intelligent access key is present at a push-and-start vehicle. • No MyKeys威 are programmed to the vehicle. Refer to Create a MyKey威 section. • Vehicle has been started using a non Ford-approved remote start system (as an admin key) then a MyKey威 is inserted without restarting the engine. MyKey威 programmed total • Unknown key has been programmed to includes one additional key the vehicle as a MyKey威. • Vehicle is equipped with a non Ford-approved remote start system. Refer to Using MyKey威 with remote start systems section. Admin keys programmed • Unknown key has been programmed to total includes one additional the vehicle as admin key. key • Vehicle is equipped with a non Ford-approved remote start system. Refer to Using MyKey威 with remote start systems section. MyKey威 distance does not • MyKey威 is not being used by the intended accumulate user. • MyKey威 system has been recently cleared. • Vehicles has been remote started using a non Ford-approved remote start system (as if an admin key) then a MyKey威 is inserted without recycling the MyKey威 in ignition. 134 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security POWER DOOR LOCKS • Press the doors. control to unlock all • Press the doors. control to lock all Smart unlocks for integrated keyhead transmitter (IKT) This feature helps to prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or passenger door trim panel), all the doors will lock, then all doors will automatically unlock reminding you that your key is still in the ignition. The vehicle can still be locked with the key in the ignition by using the keyless entry keypad with the driver door closed, or by pressing the control on the transmitter even if the doors are not closed. If both front doors are closed, the vehicle can be locked by any method, regardless of whether the key is in the ignition or not. Smart unlocks for intelligent access keys (IA key) (if equipped) The smart unlock feature is intended to prevent you from unintentionally locking your IA key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the driver or passenger power door lock control (with the door open, vehicle in park and ignition off), after you close the door the vehicle will search for an IA key in the passenger compartment. If an IA key is found inside the vehicle, all of the doors will immediately unlock and the horn will chirp, indicating that the IA key is inside. 135 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security In order to override the smart unlock feature and intentionally lock the IA key inside the vehicle, you can lock your vehicle after all doors are closed by using the keyless entry keypad, pressing the control on another IA key or touching the locking area on the handle with another IA key in your hand. Refer to Keyless entry system in this chapter for more information on keyless entry keypad operation. When you open one of the front doors and you lock the vehicle using the driver or passenger power door lock control (with the vehicle not in P (Park) and the ignition off, or the ignition on), all doors will lock, then all doors will automatically unlock reminding you that the vehicle is not in P (Park) or the ignition is on. Autolock feature (if enabled) The autolock feature will lock all the doors when: • all the doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). The autolock feature repeats when: • any door is opened then closed while the ignition is on and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h). Deactivating/activating autolock feature Your vehicle comes with the autolock features activated; there are three methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock procedure, or • by using the instrument cluster message center. Refer to Message center in the Instrument Cluster chapter. Note: The autolock feature can be activated/deactivated independently of the autounlock feature. 136 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Power door lock switch autolock enable/disable procedure Before starting, ensure the ignition is off and all vehicle doors are closed. You must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again. 1. Turn the ignition on. 2. Press the power door unlock control on the door panel three times. 3. Turn the ignition off. 4. Press the power door unlock control on the door panel three times. 5. Turn the ignition back on. The horn will chirp one time to confirm programming mode has been entered and is active. 6. To enable/disable the autolock feature, press the unlock control, then press the lock control. The horn will chirp once if autolock was deactivated or twice (one short and one long chirp) if autolock was activated. 7. Turn the ignition off. The horn will chirp once to confirm the procedure is complete. Autounlock feature (if enabled) The autounlock feature will unlock all the doors when: • the ignition is on, all the doors are closed, and the vehicle has been in motion at a speed greater than 12 mph (20 km/h); • the vehicle has then come to a stop and the ignition is turned off or to accessory; and • the driver door is opened within 10 minutes of the ignition being turned off or to accessory. Note: The doors will not autounlock if the vehicle has been electronically locked after the ignition is turned off and before the driver door is opened. 137 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Deactivating/activating autounlock feature Your vehicle comes with the autounlock feature activated; there are three methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock sequence, or • by using the instrument cluster message center. Refer to Message center in the Instrument Cluster chapter. Note: The autounlock feature can be activated/deactivated independently of the autolock feature. Power door lock switch autounlock enable/disable procedure Before starting, ensure the ignition is off and all vehicle doors are closed. You must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again. 1. Turn the ignition on. 2. Press the power door unlock control on the door panel three times. 3. Turn the ignition off. 4. Press the power door unlock control on the door panel three times. 5. Turn the ignition back on. The horn will chirp one time to confirm programming mode has been entered and is active. 6. To enable/disable the autounlock feature, press the lock control, then press the unlock control. The horn will chirp once if autounlock was deactivated or twice (one short and one long chirp) if autounlock was activated. 7. Turn the ignition off. The horn will chirp once to confirm the procedure is complete. 138 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security CHILDPROOF DOOR LOCKS • When these locks are set, the rear doors cannot be opened from the inside. • The rear doors can be opened from the outside when the childproof door locks are set, but the doors are unlocked. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Setting the lock for one door will not automatically set the lock for both doors. • Insert the key and turn to the lock position (key horizontal) to engage the childproof locks. • Insert the key and turn to the unlock position (key vertical) to disengage the childproof locks. REMOTE ENTRY SYSTEM The integrated keyhead transmitters (IKTs) and intelligent access keys (IA key) comply with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The typical operating range for your transmitter is approximately 33 feet (10 meters) unless equipped with remote start, which allows for greater range performance. A decrease in operating range could be caused by: • weather conditions, • nearby radio towers, • structures around the vehicle, or • other vehicles parked next to your vehicle. 139 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security The transmitter allows you to: • remotely unlock the vehicle doors . • remotely lock all the vehicle doors . • remotely open the power liftgate (if equipped) . • remotely start/stop the vehicle (if equipped) . Refer to Remote start later in this section. • activate the personal alarm . • arm and disarm the perimeter anti-theft system. • operate the illuminated entry feature. Refer to Intelligent access in this section for more features. The remote entry lock/unlock feature operates in any ignition position except while the vehicle is in the start position. The panic feature operates with the ignition off. If there are problems with the remote entry system, make sure to take ALL integrated keyhead transmitters or intelligent access keys with you to the authorized dealer in order to aid in troubleshooting the problem. Intelligent access (if equipped) Your intelligent access system uses a radio frequency (RF) signal to communicate with your vehicle and authorize your vehicle to unlock when commanded (either by touching the inside of the driver or front passenger exterior door handle, by activating the exterior power liftgate button, or a button on the transmitter itself). If excessive RF interference is present in the area, or if your transmitter battery is low, it may be necessary to mechanically unlock your door. The mechanical key blade in your IA key can be used to open the driver’s door in this situation (refer to Intelligent access key in this chapter for more information on the location and use of the mechanical key blade). Your vehicle will allow you to unlock and enter your vehicle without actively using a key or transmitter. You can use the intelligent access feature at the front doors or at the liftgate. You can activate the intelligent access feature as long as you have one of your IA keys within range of the front doors or the liftgate. Activating intelligent access at the front doors: If your IA key is within 3 feet (1 meter) of the front doors you can activate your intelligent access system by pulling a front exterior door handle. The door(s) will automatically unlock and the door can be opened. 140 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security To lock the doors, press and hold for half a second the lock area (black button) on either front door handle. Activating intelligent access at the liftgate: If your IA key is within 3 feet (1 meter) of the liftgate, you can activate your intelligent access system by pressing the exterior liftgate release button, hidden in the handle below the license plate. The liftgate will release and open. Push button start: The push button start system allows you to start your vehicle without using a key. Refer to Push button start system in the Driving chapter. Unlocking the doors/two stage unlock 1. Press and release to unlock the driver’s door. Note: The interior lamps and turn signal lamps will illuminate. 2. Press and release again within three seconds to unlock all the doors. The turn signals will flash. The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned on. The battery saver feature will turn off the lamps 10 minutes after the ignition is turned off. Two stage unlocking may be disabled or re-enabled by simultaneously pressing the and controls on the transmitter for four seconds (disabling two stage unlock allows all vehicle doors to unlock simultaneously). The turn signal lamps will illuminate twice to indicate that two-stage unlock was enabled or disabled. If equipped with an IA key, when two stage unlocking is disabled, intelligent access at the driver’s door results in an unlock of all doors (not just the driver door). Locking the doors 1. Press and release to lock all the doors. The turn signal lamps will illuminate. and release again within three seconds to confirm that all 2. Press the doors are closed. Note: The doors will lock again, the horn will chirp and the turn lamps will illuminate if all the doors and liftgate are closed. Note: If any door or the liftgate is not closed, or if the hood is not closed on vehicles equipped with a perimeter alarm or remote start, the horn will chirp twice and the lamps will not flash. 141 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Car finder twice within three seconds. The horn will chirp and the turn Press lamps will flash. It is recommended that this method be used to locate your vehicle, rather than using the panic alarm. Sounding a panic alarm to activate the alarm. Press again or turn the ignition to on to Press deactivate. Note: The panic alarm will only operate when the ignition is off. Opening the power liftgate (if equipped) Press liftgate. twice within three seconds to fully unlatch and open the WARNING: Make sure all persons are clear of the liftgate area before using power liftgate control. In order to fully lower and latch the liftgate, press the control twice. If the liftgate stops mid-travel, it may have detected an obstacle. Check to ensure the liftgate swing zone is free from obstruction and reset the power assist by manually closing the liftgate. Normal operation can then twice be resumed. Liftgate open/close can be reversed by pressing within three seconds. WARNING: Make sure the liftgate is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents open so outside air comes into the vehicle. 142 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Memory feature (if equipped) The integrated keyhead transmitter (IKT) or intelligent access key (IA key) allows you to recall the memory driver seat, power mirrors and power adjustable foot pedals (if equipped) feature. or activate intelligent access (if equipped) to automatically Press move the seat, power mirrors and adjustable foot pedals (if equipped) to the desired memory position. The mirrors will move to the programmed position and the seat will move to the easy entry position. The seat will move to the final position when the ignition is switched out of off (if easy entry feature is enabled). Programming the memory feature to the transmitter To activate this feature: 1. Move the driver seat, power mirrors and adjustable foot pedals (if equipped) to the desired positions using the associated controls. 2. Press and hold button 1 for five seconds. A tone will be heard after about two seconds confirming memory position has been set. Continue to hold until a second tone is heard after five seconds. 3. Within three seconds press 4. Wait 10 seconds, then press . . 5. Repeat this procedure for another memory button and transmitter if desired. Deprogramming the memory feature from the transmitter To deactivate this feature: 1. Press and hold the desired button for five seconds. A tone will be heard after 11⁄2 seconds when the memory store is done, continue to hold until a second tone is heard after five seconds. 2. Within three seconds press the . 3. Repeat this procedure for each additional transmitter if desired. 143 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Replacing the battery The integrated keyhead transmitter (IKT) or intelligent access key (IA key) uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: Integrated keyhead transmitter (IKT) 1. Twist a thin coin in the slot near 1 the key ring to remove the battery cover (1). 2 Note: Do not wipe off any grease on the battery terminals on the back surface of the circuit board. 3 2. Carefully peel up the rubber gasket (2) from the transmitter if it does not come off with battery cover. 3. Remove the old battery (3). Note: Please refer to local regulations when disposing of transmitter batteries. 4. Insert the new battery. Refer to the instructions inside the IKT for the correct orientation of the battery. Press the battery down to ensure that the battery is fully seated in the battery housing cavity. 5. Snap the battery cover back onto the key. Intelligent access key (IA key) 1. Remove the backup key from the transmitter, then twist a thin coin in the slot hidden behind the backup key slot to remove the battery cover. Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board. 144 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security 2. Remove the old battery. Note: Please refer to local regulations when disposing of transmitter batteries. 3. Insert the new battery. Refer to the instructions inside the IA key for the correct orientation of the battery. Press the battery down to ensure that the battery is fully seated in the battery housing cavity. 4. Snap the battery cover back onto the transmitter and install the backup key. Note: Replacement of the battery will not cause the IKT or IA key to become de-programmed from your vehicle. They should operate normally after battery replacement. Replacing lost intelligent access keys (IA keys) If you would like to have your IA keys reprogrammed because you lost one, or would like to buy additional transmitters you can either reprogram them yourself, or take all transmitters to your authorized dealer for reprogramming. How to reprogram your intelligent access keys (IA keys) To program new IA keys yourself, refer to SecuriLock威 passive anti-theft system in this chapter. Note: At least two already programmed transmitters are required to perform this procedure yourself. Illuminated entry The interior lamps, parking lamps and puddle lamps (if equipped) illuminate when the integrated keyhead transmitter, intelligent access keys or the keyless entry system keypad is used to unlock the door(s). The illuminated entry system will turn off the lights if: • the ignition is turned on, or control on the transmitter is pressed, or • the • the vehicle is locked using the keyless entry keypad, or • after 25 seconds of illumination. The lights will not turn off if: • they have been turned on with the dimmer control, or • any door is open. 145 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Illuminated exit When all vehicle doors are closed, the ignition is turned off and the key is removed from the ignition (IKT only), the interior dome lamps, parking lamps and the puddle lamps (if equipped) will illuminate. The lamps will turn off if all the doors remain closed and • 25 seconds elapse, or • the key is inserted in the ignition (IKT only) or (if equipped with intelligent access with push button start feature) the start button is pressed. Battery saver The battery saver will shut off the lamps 10 minutes after the ignition has been turned off. • If the dome lamps were turned on using the panel dimmer control, the battery saver will shut them off 10 minutes after the ignition has been turned off. • If the courtesy lamps were turned on because one of the vehicle doors or the trunk was opened, the battery saver will shut them off 10 minutes after the ignition has been turned off. • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned off. Accessory mode battery saver for intelligent access keys with push button start (if equipped) If you shut off the engine and leave the ignition in the on or accessory mode, the ignition will shut off after 30 minutes. Remote start (if equipped) The remote start feature allows you to start the engine from outside the vehicle. If your transmitter has a icon, you have remote start. The remote start feature has an extended operating range which allows you to remote start your vehicle from a farther distance from your vehicle. All the buttons have this increased range performance capability when equipped with remote start. Vehicles with automatic climate control can be configured to operate when the vehicle is started. Refer to Remote start climate options in the Climate Controls chapter for more information and also refer to Message center in the Instrument Cluster chapter to learn how to enable different climate options. A manual climate control system will run at the setting it was set to when the vehicle was last turned off. 146 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security To help make the vehicle as comfortable as possible, the engine idle can be increased during a remote start. You can enable or disable engine idle increase by selecting Remote Start Quiet in the message center. Refer to Message center in the Instrument Cluster chapter. Many states and provinces have restrictions for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems. Note: Do not use remote start if your vehicle is low on fuel. WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. The remote start system will not work if: • The ignition is on. • The alarm system is triggered. • The feature has been disabled. • The hood is not closed. • Two remote vehicle starts have already been attempted within the last hour. • The vehicle is not in P (Park). • The vehicle battery voltage is too low. Starting the engine with remote start The remote start label on your transmitter details the engine starting procedure. To start the engine using remote start: Note: Each button press must be done within three seconds of each other. If this sequence is not followed, the vehicle will not remote start and the horn will not chirp. 1. Press to lock all the doors. two times. The exterior 2. Press lamps will flash twice. If for some reason, the system fails to start, the horn will chirp. 147 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Note: If the vehicle has been remote started and is equipped with an IKT, you must turn the ignition on before driving the vehicle. If equipped with an IA transmitter, you must press the START/STOP button on the instrument panel once while applying the brake pedal before driving the vehicle. The power windows will be inhibited during the remote start and the radio will not turn on automatically. The parking lamps will remain on and the engine will run for 5, 10, or 15 minutes, depending on how you programmed the system. To select the duration of the remote start system refer to Message center in the Instrument Cluster chapter. Extending the engine run time To keep the engine running for another remote start duration, repeat Steps 1 and 2 with the engine still running. If you programmed the duration to last 10 minutes, the second 10 minutes will begin immediately so that, for example, if the vehicle had been running from the first remote start for five minutes, the engine will continue to run for a total of 15 minutes. You can only extend the remote start once. If the vehicle is remote started then remote stopped, wait at least five seconds before remote starting a second time. The ignition must be turned on and then back off or allow one hour to pass before using remote start again if additional remote starts are desired. Turning the engine off after using remote start • Press one time. The parking lamps will turn off. You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running engine. You can disable or enable the remote start system through the message center. Refer to Message center in the Instrument Cluster chapter. 148 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED) You can use the keyless entry keypad to: • lock or unlock the doors without using a key. • recall memory seat/power mirrors positions (if equipped). • enable/disable autolock and autounlock. • program/erase user codes. • arm/disarm the perimeter alarm system. The keypad can be operated with the factory set 5-digit entry code; this code is located on the owner’s wallet card in the glove box and is available from your authorized dealer. You can also create up to five of your own 5-digit personal entry codes. When pressing the controls on the keypad, press the middle of the controls to ensure a good activation. Programming a personal entry code and keypad association to memory feature To create your own personal entry code: 1. Enter the factory set code. 2. Within five seconds press the 1 • 2 on the keypad. 3. Enter your personal 5-digit code. Each number must be entered within five seconds of each other. 4. For memory recall feature, enter the sixth digit 1 • 2 to store driver 1 settings or 3 • 4 to store driver 2 settings. Note: Pressing 5 • 6, 7 • 8, or 9 • 0 keypad numbers as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entry code has been programmed to the module. You may also program a personal entry code through the MyFord Touch™ / MyLincoln Touch™ system (if equipped). Refer to the MyFord Touch™ / MyLincoln Touch™ supplement. 149 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Tips: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory set code will work even if you have set your own personal code. Erasing personal code 1. Enter the factory set 5–digit code. 2. Within five seconds, press the 1 • 2 on the keypad and release. 3. Press and hold the 1 • 2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory set 5–digit code will work. Anti-scan feature If the wrong code has been entered seven times (35 consecutive button presses), the keypad will go into an anti-scan mode. This mode disables the keypad for one minute and the keypad lamp will flash. The anti-scan feature will turn off after: • one minute of keypad inactivity. • pressing the control on the transmitter. • the ignition is turned on. • unlocking the vehicle using intelligent access (if equipped). Unlocking and locking the doors using keyless entry To unlock the driver’s door, enter the factory set 5-digit code or your personal code. Each number must be pressed within five seconds of each other. The interior lamps will illuminate. Note: If the two-stage unlocking feature is disabled, all doors will unlock; for more information regarding two-stage unlocking, refer to the Unlocking the doors/Two stage unlock section earlier in this chapter. To unlock all doors, enter the factory set code or your personal code, then press the 3 • 4 control within five seconds. To lock all doors, press and hold the 7 • 8 and the 9 • 0 at the same time (with the driver’s door closed). You do not need to enter the keypad code first. To enable/disable autolock/autounlock, refer to Autolock feature or Autounlock feature earlier in this chapter. 150 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security SECURILOCK姞 PASSIVE ANTI-THEFT SYSTEM SecuriLock威 passive anti-theft system is an engine immobilization system. This system is designed to help prevent the engine from being started unless a coded integrated keyhead transmitter (IKT) or intelligent access keys programmed to your vehicle is used. The use of the wrong type of coded key may lead to a “no-start” condition. The message center will display: STARTING SYSTEM FAULT. Your vehicle comes with two coded integrated keyhead transmitters or intelligent access keys; additional coded transmitters may be purchased from your authorized dealer. The authorized dealer can program your spare transmitters to your vehicle or you can program then yourself. Refer to Programming spare integrated keyhead transmitters or Programming spare intelligent access keys for instructions on how to program the coded key. For integrated keyhead transmitter (IKT), the standard SecuriLock威 keys without remote entry transmitter functionality can also be purchased from your authorized dealer if desired. Note: The SecuriLock威 passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues. You need to prevent these objects from touching the coded key while starting the engine. These objects will not cause damage to the coded key, but may cause a momentary issue if they are too close to the key when starting the engine. If a problem occurs, turn the ignition off, remove all objects on the key chain away from the coded key and restart the engine. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle. Automatic arming The vehicle is armed immediately after turning the ignition off. Automatic disarming Switching the ignition on with a coded key disarms the vehicle. 151 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Replacement of integrated keyhead transmitters (IKT) or intelligent access keys Note: Your vehicle comes equipped with two integrated keyhead transmitters (IKTs) or two intelligent access keys. The integrated keyhead transmitter (IKT) functions as both a programmed ignition key that operates all the locks and starts the vehicle, as well as a remote keyless entry transmitter. A maximum of eight coded keys can be programmed to your vehicle; only four of these eight coded keys can be IKTs with remote entry functionality. The intelligent access key functions as both a programmed key that operates the driver door lock, activates intelligent access with push button start systems as well as a remote keyless entry transmitter. A maximum of four intelligent access keys can be programmed to your vehicle. If your programmed transmitters or standard SecuriLock威 coded keys (IKTs only) are lost or stolen and you don’t have an extra coded key, you will need to have your vehicle towed to an authorized dealer. The key codes need to be erased from your vehicle and new coded keys will need to be programmed. Replacing coded keys can be very costly. Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. Please visit an authorized dealer to purchase additional spare or replacement keys. Programming spare integrated keyhead transmitter (IKT) keys If you have intelligent access keys, refer to Programming spare intelligent access keys in this section. You can program your own integrated keyhead transmitters or standard SecuriLock威 coded keys to your vehicle. This procedure will program both the engine immobilizer key code and the remote entry transmitter portion of the IKT to your vehicle. Note: A maximum of eight coded keys can be programmed to your vehicle; only four of these eight can be IKTs with remote entry functionality. Tips: • Only use integrated keyhead transmitters (IKTs) or standard SecuriLock威 keys. • You must have two previously programmed coded keys (keys that already operate your vehicle’s engine) and the new unprogrammed key(s) readily accessible. 152 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security • If two previously programmed coded keys are not available, you must take your vehicle to your authorized dealer to have the spare key(s) programmed. Please read and understand the entire procedure before you begin. 1. Insert the first previously programmed coded key into the ignition. 2. Turn the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. 3. Turn the ignition off and remove the first coded key from the ignition. 4. After three seconds but within ten seconds of turning the ignition off, insert the second previously coded key into the ignition. 5. Turn the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. 6. Turn the ignition off and remove the second previously programmed coded key from the ignition. 7. After three seconds but within 20 seconds of turning the ignition off and removing the previously programmed coded key, insert the new unprogrammed key (new key/valet key) into the ignition. 8. Turn the ignition from off to on. Keep the ignition on for at least six seconds. 9. Remove the newly programmed coded key from the ignition. If the key has been successfully programmed it will start the vehicle’s engine and will operate the remote entry system (if the new key is an integrated keyhead transmitter). If the key was not successfully programmed, it will not start your vehicle’s engine and/or will not operate the remote entry features. Wait 20 seconds and you may repeat Steps 1 through 8. If failure repeats, bring your vehicle to your authorized dealer to have the new key(s) programmed. To program additional new unprogrammed key(s), wait 20 seconds and then repeat this procedure from Step 1. Note: To program MyKey威 features, refer to MyKey威 in this chapter. 153 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security Programming spare intelligent access keys (if equipped) If you have integrated keyhead transmitters (IKT) or standard SecuriLock威 coded keys, refer to Programming spare integrated keyhead transmitter (IKT) keys in this section. You must have two previously programmed intelligent access keys inside the vehicle and the new unprogrammed intelligent access keys readily accessible. If two previously programmed keys are not available, you must take your vehicle to your authorized dealer to have the spare key(s) programmed. Note: A maximum of four intelligent access keys can be programmed to your vehicle. If you would like to replace a previously programmed access key with a new access key, or if you already have four access keys programmed to your vehicle, you must take your vehicle and all access keys to your authorized dealer to be erased and reprogrammed. Ensure that the vehicle is off before beginning this procedure. Ensure that all doors are closed before beginning this procedure and that all doors remain closed throughout the procedure. Perform this procedure exactly as described below, and perform all steps within 30 seconds of starting the sequence. If any steps are performed out of sequence, stop and wait for at least one minute before starting again. Please read and understand the entire procedure before you begin. 1. Place the new unprogrammed intelligent access key in the pocket inside of the center console. 2. Press the driver or passenger power door unlock control three times. 3. Press and release the brake pedal one time. 4. Press the driver or passenger power door lock control three times. 5. Press and release the brake pedal one time. The indicator on the Start/Stop button should begin to rapidly flash, indicating that programming mode has been entered and two programmed intelligent access keys have been detected in the vehicle. 6. Within one minute, press the start/stop button. A message will be displayed on the message center indicating that the new intelligent access key was programmed. If four intelligent access keys have already been programmed to your vehicle, you cannot program anymore and the message MAX # OF KEYS LEARNED will be displayed on the message center. 7. Remove the intelligent access key from the center console pocket and press the control on the newly programmed intelligent access keys to exit programming mode. 154 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security 8. Verify that the remote entry functions operate (press lock then unlock, making sure you end in unlock) and that the vehicle starts with new intelligent access key. If the intelligent access key has been successfully programmed, it can be used to activate the intelligent access with push button start feature and can be used to start your vehicle. Note: To program MyKey威 features, refer to MyKey威 in this chapter. PERIMETER ALARM SYSTEM (IF EQUIPPED) The perimeter alarm system will warn you in case of unauthorized entry to your vehicle. When the following types of unauthorized entry occur: • any door, the hood or the liftgate/trunk is opened without using the keypad, the remote entry transmitter or the intelligent access transmitter (if equipped), • or if the ignition is turned on with an invalid key, the perimeter alarm will flash the turn signal lamps and sound the horn up to a total of 10 times. ARMING THE SYSTEM The system is ready to arm whenever the ignition is off. To arm the system, do one of the following: • Press the control on the remote entry transmitter. Note: If you press the control twice on the remote entry transmitter within three seconds, the horn will chirp once to let you know that all doors, the hood and the liftgate/trunk are closed. If any of these are not closed, the horn will chirp twice to warn you that they are still open. while a • Press the driver or passenger interior door lock control front door is open, then close the door. • Lock the doors using the intelligent access (if equipped) method (press the lock area in either front door handle). • Press and hold the 7 • 8 and 9 • 0 controls together on the keyless entry pad to lock the doors (driver’s door must be closed). 155 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Locks and Security After locking the doors using any of the methods above, the turn signal lamps will flash once indicating that the perimeter alarm is in the pre-armed mode and will become fully armed in 20 seconds. When fully armed (after the 20 second pre-arm mode), any IA keys (if equipped) found inside the vehicle are disabled/inoperable and will not button to re-enable them. start the engine. Press Disarming the system To disarm the system, do any of the following: • Pressing the power door unlock control within the 20-second, pre-armed mode will disarm the system. on the remote entry • Unlock the doors by pressing unlock transmitter. • Unlock the doors by using your keyless entry pad. • Enter the vehicle using intelligent access (if equipped). • Turn the ignition on with a valid key (if equipped with IKT only). on the remote entry transmitter. The alarm • Press the panic control system will still be armed, but this shuts off the horn and turn lamps when the alarm is sounding. • Unlock the doors using a key. If you use this method the system will not disarm, but you will have an opportunity to disarm the vehicle once entered. See the Note following. Note: If the driver’s door is unlocked with a key, a chime will sound when you open the door and the message center will display TO STOP ALARM START VEHICLE. When this occurs, you will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. Perimeter alarm issues If there seems to be a potential perimeter alarm system problem with your vehicle, ensure ALL keys/remote entry transmitters are brought to your authorized dealer to aid in troubleshooting. 156 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints FRONT SEATS WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that are vertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion. 157 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The adjustable head restraints consist of: • a trimmed energy absorbing foam and structure (1), • two steel stems (2), • a guide sleeve adjust/release button (3), • and a guide sleeve unlock/remove button (4). To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head. For occupants of extremely tall stature, adjust the head restraint to its full up position. WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint. To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head. For occupants of extremely tall stature, adjust the head restraint to its full up position. 158 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Tilting head restraints (if equipped) The front head restraints may have a tilting feature for extra comfort. To tilt the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Pivot the head restraint forward towards your head to the desired location. After the head restraint reaches the forward-most tilt position, pivoting it forward again will then release it to the rearward un-tilted position. Adjusting the front manual seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Lift handle to move seat forward or backward. 159 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. Using the manual lumbar support (if equipped) The lumbar control is located on the side of the seat cushion. Turn to adjust lumbar support. Rotate the lumbar forward to adjust firmness. Rotate the lumbar rearward to adjust softness. Adjusting the front power seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 160 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor. WARNING: To reduce the risk of possible serious injury: Do not hang objects off seat back or stow objects in the seatback map pocket (if equipped) when a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped). Check the “passenger airbag off” or “pass airbag off” indicator lamp for proper airbag status. Refer to Front passenger sensing system in the Airbag supplemental restraint system (SRS) section for additional details. Failure to follow these instructions may interfere with the front passenger seat sensing system. • Move the front of the control up or down to tilt the front of the seat cushion. • Move the rear of the control up or down to raise or lower the entire seat cushion. 161 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • Move the control in the directions shown to move the seat forward or backward. • Press the control to recline the seatback forward or rearward. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward/rearward side of the control to increase/decrease lumbar support. Dual setting heated seats (if equipped) The heated seats will only function when the ignition is in the on position. 162 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion, because this may cause the seat heater to overheat. Do not puncture the seat with pins, needles, or other pointed objects because this may damage the heating element which may cause the seat heater to overheat. An overheated seat may cause serious personal injury. Note: Do not do the following: • Place heavy objects on the seat • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. To operate the heated seats: Press the heated seat symbol/button to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. Three-position heated and cooled seats (if equipped) Heated seats The heated seats will only function when the engine is running. WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion, because this may cause the seat heater to overheat. Do not puncture the seat with pins, needles, or other pointed objects because this may damage the heating element which may cause the seat heater to overheat. An overheated seat may cause serious personal injury. 163 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Note: Do not do the following: • Place heavy objects on the seat • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. To operate the heated seats: Press the heated seat symbol/button to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. If the engine falls below 350 rpm while the heated seats are on, the feature will turn itself off and will need to be reactivated. Cooled seats The cooled seats will only function when the engine is running. To operate the cooled seats: Press the cooled seat symbol/button to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. A/C If the engine falls below 350 rpm while the cooled seats are on, the feature will turn itself off and will need to be reactivated. Note: When the heated/cooled front seat is active, you will be able to hear the fan operating inside the seat. This is normal. Climate controlled seats air filter replacement The climate controlled seat system includes air filters that must be replaced periodically. Refer to the Scheduled maintenance information for more information. 164 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • There is a filter located under each front seat. • The filter can be accessed from the rear of the seat. Move the front seat to full up to ease access. To remove an air filter: 1. Remove key from ignition. 2. Push up on the outside rigid edge of the filter until the tabs are released, then rotate the air filter toward the front of the vehicle. 3. Remove filter. 165 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints To install a filter: 1. First, position the filter in its housing making sure that the far forward end is all the way up in the housing. 2. Push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position. Memory feature (if equipped) This system allows automatic positioning of the driver seat, power mirrors and power adjustable foot pedals (if equipped) to three programmable positions. The memory control is located on the driver’s door. • To program position 1, move the memory features to the desired positions using the associated controls. Press and hold button 1 for at least two seconds. A chime will sound confirming that a memory position has been set. • To program position 2 and 3, repeat the previous procedure using the respective buttons. A memory position may be programmed at any time. To program the memory feature to a remote entry transmitter, refer to Remote entry system in the Locks and Security chapter. A programmed memory position can be recalled: • in any gearshift position if the ignition is not on. • only in P (Park) or N (Neutral) if the ignition is on. The memory positions are also recalled when you press your remote (unlock) control (if the transmitter is programmed entry transmitter to a memory position) or, when you enter a valid personal entry code that is programmed to a memory position. The mirrors will move to the programmed position and the seat will move to the easy entry position. The seat will move to the final position when the ignition is activated (if easy entry feature is enabled). 166 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Easy entry/exit feature (if equipped) This feature automatically moves the driver’s seat rearward 2 in. (5 cm) when: • the transmission is in N (Neutral) or P (Park) • the key is removed from the ignition cylinder or the push button start system (if equipped) is switched off (refer to Push button start system in the Driving chapter). The seat will move to the original position when: • the transmission is in N (Neutral) or P (Park) • the key is placed in the ignition cylinder or when the push button start system (if equipped) is put in accessory mode/started (refer to Push button start system in the Driving chapter). The easy entry feature can be turned off or on through the vehicle message center. Refer to Message center in the Instrument Cluster chapter. REAR SEATS Second and third row head restraints WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position. The driver should never adjust the head restraint while the vehicle is in motion. Second row outboard seat head restraints– The outboard head restraints are non-adjustable, but they can be folded and also removed. The non-adjustable head restraints 1 2 consist of (shown folded from rear position): • a trimmed energy absorbing foam and structure (1), 4 • a fold strap (2), • guide sleeves with unlock/remove buttons (3), 3 • and two steel stems (4), To fold the outboard head restraint, pull the fold strap. To place the head restraint back to the upright position, pull up on the head restraint. 167 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints To remove the outboard head restraint, start with it folded and then press and hold both unlock/remove buttons and pull it upwards. To reinstall the head restraint, do the following: 1. Insert the two stems into the guide sleeves. 2. Push the head restraint down until it locks. Second row center seat head restraint (if equipped)– The center head restraint is vertically adjustable and can also be removed. The adjustable head restraints 1 consist of: • a trimmed energy absorbing foam and structure (1), 2 • two steel stems (2), • a guide sleeve adjust/release button (3), 4 3 • and a guide sleeve unlock/remove button (4). For details about how to raise, lower and remove/reinstall it, refer to Adjustable head restraints at the beginning of this chapter. Third row head restraints (if equipped)– The third row head restraints are non-adjustable, but they can be folded. The non-adjustable head restraints consist of: • a trimmed energy absorbing foam and structure (1), • two steel stems (2), • and a fold strap (3), 3 1 2 To fold the head restraint, pull the fold strap. To place the head restraint back to the upright position, pull up on the head restraint. Note: Pressing the stow or fold button on power folding seats will automatically fold the head restraint. 168 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Adjusting second row bucket and bench seat back Lift the handle to adjust seatback. Using same control will fold the seatback flat. Note: For the bench seat only, make sure the center safety belt is unbuckled before folding the seatback. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. Adjusting second row seats (six–passenger vehicles only) Lift the control to adjust the seat forward or backward. Accessing the third row seats Fold and tumble the second row seat to access the third row. Remove items from the second row seat and ensure that no bulky objects such as purses or briefcases are on the floor in front of the second row seats before tumbling them. For second row bench seats, make sure the center safety belt is unbuckled before folding the seatback. Note: You may have to move the front row seat forward to allow the 2nd row seat to be fully tumbled. 1. Stow the center head restraint (if equipped) by pressing the head restraint release button while sliding the head restraint fully down. 169 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 2. Fold the head outboard restraint by pulling the head restraint release strap. Note: Outboard head restraints do not adjust vertically. 3. Lift the handle located on the side of the seat. The seatback will fold flat. 4. Lift the handle all the way up until the seat releases from the floor. Rotate the seat forward to allow access to the third row. 170 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 5. To return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 6. To return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not raise if the rear latch hooks are not properly engaged to the floor striker. If the seatback does not raise, then repeat steps 3 and 4. 7. Pull the head restraint back up to its normal adjusted position. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. 171 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 2nd row power fold and tumble seat (six–passenger vehicles only) WARNING: Ensure that the seat is unoccupied when folding it down. Folding the seat while occupied could result in occupant injury or damage to the seat. Press and hold the control located at the back of the rear door opening one time to fold the seat back down and tumble the seat forward for access to the 3rd row. Exiting the third row seat 1. Stow the second row head restraints: • Center head restraints (if equipped): Press the head restraint release button while sliding the head restraint fully down. • Outboard head restraints: Pull the head restraint release strap. Note: Outboard head restraints do not adjust vertically. 2. Pull on the strap located on the back of the second row seat. This will fold the seatback forward. Pull the strap a second time to tumble the seat forward, allowing easy exit from the 3rd row seat. 3. To return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 172 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 4. To return the seatback to the upright position • Lift the seatback toward the rear of the vehicle, and • Rotate the seatback until you hear a click, locking it in the upright position. Note: The seatback will not raise if the rear latch hooks are not properly engaged to the floor striker. If the seatback does not raise, then repeat steps 3 and 4. 5. Pull the head restraint up to its normal position. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. Ensure that the rear latch hooks are properly engaged with the floor striker. Note: Ensure that the seat and seatback are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. WARNING: Do not adjust or release the seat floor latch while vehicle is in motion. Do not operate the vehicle with seats in tumbled position. Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched or if the seat is tumbled, the seat may cause injury during a sudden stop. 173 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Stowing the third row seat (manual seat) 1. Remove all objects from the seat and stowage tub. 2. Fold the outboard head restraint by pulling the head restraint release strap. 3. From the rear of the vehicle, fold the seatback by pulling and holding the number 1 strap while pushing the seatback forward. Release strap once seatback starts rotating forward. 1 4. Release the cushion latches by pulling the number 2 strap while pulling on the strap located at the top of the seatback to tumble the seat all the way into the tub in the floor. 2 Note: Do not use the seat anchors as cargo tie downs. 174 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Note: Do not use the third row seatback as a load floor when the seatback is folded. Note: Ensure that the area under the seat is free of objects before stowing it. Unstowing the third row seat Note: Ensure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat. Note: Ensure the area under the load floor is free of objects before unstowing it. 1. Unlatch and lift the seat out of the tub in the floor by squeezing and pulling up on the handle. Once the seat is at a vertical position, push the seat over, letting it fall onto the latches. 175 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 2. To return the seatback to upright position, pull the number 1 strap, then while holding the number 1 strap, pull the long strap located on the seatback to raise the seatback. 3. Pull the head restraints up to their normal positions. 1 WARNING: Ensure seat is latched to vehicle floor by pushing/pulling on seat. If not latched, the seat may cause injury during a sudden stop. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. WARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional in this position and the third row seat can rapidly tip back to the forward position, all of which may result in serious injury. Note: Do not use seat in this position or damage to seat may occur. PowerFold姞 third-row seat (if equipped) The third row seat features a power one-touch operation that allows you to adjust the Left, Right, or Both seats into a NORMAL, STOW or FOLD position with just one touch of a button. The third row seat also includes obstacle detection that allows the seat to stop and reverse direction if it hits an obstacle so that the obstacle can be removed. 176 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The third row power seat buttons are located behind the third row seats on the left-hand quarter trim panel. Note: The power fold seats work only when the vehicle is in P (Park) and the tailgate is open. If the ignition is off and the feature is still running, the battery saver will turn it off after 10 minutes. You can reactivate the power seats by pressing on the remote entry key transmitter or by using the unlock procedure on the keyless entry keypad. Refer to the Locks and Security chapter. 1 2 3 4 RH BOTH NORMAL STOW FOLD LH Press the seat selection button (4) to select either right-hand seat, the left-hand seat or both. First select the seat you would like to adjust, then select one of the following: • Press the NORMAL button (1) to return the seat to the normal seating position. • Press the STOW button (2) to stow the seat into the tub floor. • Press the FOLD button (3) (the top portion of the button) to fold down the seatback. Note: Pressing a different button while the power seat feature is already being performed may cause the first selected seat movement to be cancelled. Allow the first seat movement to be completed before pressing a button for another function. Note: Ensure that there are no objects such as books, purses or brief cases on the load floor before unstowing the seat. Failure to remove all objects from the top of the load floor prior to unstowing it may cause damage to the seat. Note: In order to allow the seat to complete the stowed position, do not place objects under the seat before stowing. Remove all objects from the seat and stowage tub. Note: In the unlikely event that the third row power seat stops prematurely, or travels to an unexpected position, press the FOLD button (3) to reset the seat and return it to a normal position. 177 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Folding the head restraints manually The head restraints can also be folded manually without folding/stowing the seat. • Fold: Pull the head restraint release strap to fold the head restraints forward. • Unfold: Pull the head restraints back to the upright position. WARNING: To minimize the risk of neck injury in the event of a crash, passenger occupants should not sit in the vehicle until the head restraint is placed in its proper position. PERSONAL SAFETY SYSTEM™ The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations. Your vehicle’s Personal Safety System consists of: • Driver and passenger dual-stage airbag supplemental restraints. • Front outboard safety belts with pretensioners, energy management retractors (first row only), and safety belt usage sensors. • Driver’s seat position sensor. • Front passenger sensing system • Passenger airbag off/on indicator lamp • Front crash severity sensors. • Restraints Control Module (RCM) with impact and safing sensors. • Restraint system warning light and backup tone. • The electrical wiring for the airbags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system, and indicator lights. 178 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints How does the Personal Safety System™ work? The Personal Safety System can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM). During a crash, the RCM activates the safety belt pretensioners and/or either one or both stages of the dual-stage airbag supplemental restraints based on crash severity and occupant conditions. The fact that the pretensioners or airbags did not activate for both front seat occupants in a collision does not mean that something is wrong with the system. Rather, it means the Personal Safety System determined the accident conditions (crash severity, belt usage, etc.) were not appropriate to activate these safety devices. Front airbags are designed to activate only in frontal and near-frontal collisions (not rollovers, side impacts or rear impacts) unless the collision causes sufficient longitudinal deceleration. The pretensioners are designed to activate in frontal and near-frontal collisions, and in side collisions and rollovers. Driver and passenger dual-stage airbag supplemental restraints The dual-stage airbags offer the capability to tailor the level of airbag inflation energy. A lower, less forceful energy level is provided for more common, moderate-severity impacts. A higher energy level is used for the most severe impacts. Refer to Airbag supplemental restraints (SRS) section in this chapter. Front crash severity sensor The front crash severity sensor enhances the ability to detect the severity of an impact. Positioned up front, it provides valuable information early in the crash event on the severity of the impact. This allows your Personal Safety System to distinguish between different levels of crash severity and modify the deployment strategy of the dual-stage airbags and safety belt pretensioners. Driver’s seat position sensor The driver’s seat position sensor allows your Personal Safety System to tailor the deployment level of the driver dual-stage airbag based on seat position. The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. 179 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Front passenger sensing system For airbags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when the occupant is not properly restrained by safety belts or child safety seats and they move forward during pre-crash braking. The most effective way to reduce the risk of unnecessary injuries is to make sure all occupants are properly restrained. Accident statistics suggest that children are much safer when properly restrained in the rear seating positions than in the front. WARNING: Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. The front passenger sensing system can automatically turn off the passenger front airbag. The system is designed to help protect small (child size) occupants from airbag deployments when they are improperly seated or restrained in the front passenger seat contrary to proper child-seating or restraint usage recommendations. Even with this technology, parents are STRONGLY encouraged to always properly restrain children in the rear seat. The sensor also turns off the passenger front airbag and seat-mounted side airbag when the passenger seat is empty to prevent unnecessary replacement of airbag(s) after a collision. Front safety belt usage sensors The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information allows your Personal Safety System to tailor the airbag deployment and safety belt pretensioner activation depending upon safety belt usage. 180 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Front safety belt pretensioners The safety belt pretensioners at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant’s body during frontal collisions, and in side collisions and rollovers. This helps increase the effectiveness of the safety belts. In frontal collisions, the safety belt pretensioners can be activated alone or, if the collision is of sufficient severity, together with the front airbags. Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant’s forward momentum. This helps reduce the risk of force-related injuries to the occupant’s chest by limiting the load on the occupant. Refer to Energy management feature- front outboard section in this chapter. Determining if the Personal Safety System is operational The Personal Safety System uses a warning light in the instrument cluster or a back-up tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the Personal Safety System is not required. The Restraints Control Module (RCM) monitors its own internal circuits and the circuits for the airbag supplemental restraints, crash sensor(s), safety belt pretensioners, front safety belt buckle sensors, rear outboard inflatable belt (if equipped), driver seat position sensor, and front passenger sensing system. In addition, the RCM also monitors the restraints warning light in the instrument cluster. A difficulty with the system is indicated by one or more of the following. • The warning light will either flash or stay lit. • The warning light will not illuminate immediately after ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until the problem and warning light are repaired. If any of these things happen, even intermittently, have the Personal Safety System serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 181 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints SAFETY BELT SYSTEM Safety restraints precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 182 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. Combination lap and shoulder belts (standard belts shown, 2nd row inflatable belts similar-if equipped) 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle. 183 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See figure below. Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. Safety belt locking modes All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first locking mode and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle sensitive mode This is the normal retractor mode, which allows free shoulder or lap belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. In addition, the retractor(s) is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. Automatic locking mode In this mode, the shoulder belt or lap belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder or lap belt. The automatic locking mode is not available on the driver safety belt. 184 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints When to use the automatic locking mode This mode should be used any time a child safety seat, except a booster, is installed in passenger front or rear seating positions. Children 12 years old and under should be properly restrained in a rear seating position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. How to use the automatic locking mode Non-inflatable safety belts • Buckle the combination lap and shoulder belt. • Grasp the shoulder portion of the belt and pull downward until the entire belt is pulled out. Rear outboard inflatable safety belts (second row only—if equipped) • Buckle the combination lap and shoulder belt. • Grasp the lap portion of the belt and pull upward until the entire belt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the safety belt is now in the automatic locking mode. How to disengage the automatic locking mode WARNING: After any vehicle collision, the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. 185 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: BELT AND RETRACTOR ASSEMBLY MUST BE REPLACED if the safety belt assembly “automatic locking retractor” feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in collisions. Disconnect the combination lap/shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. Rear Inflatable Safety Belt (if equipped) The rear inflatable safety belts are fitted in the shoulder portion of the safety belts of the second-row outboard seating positions. Note: The rear inflatable safety belts are compatible with most infant and child safety car seats and belt positioning booster seats when properly installed. This is because they are designed to fill with a cooled gas at a lower pressure and at a slower rate than traditional airbags. After inflation, the shoulder portion of the safety belt remains cool to the touch.. The rear inflatable safety belt consists of the following: • An inflatable bag located in the shoulder safety belt webbing. • Lap safety belt webbing with automatic locking mode. • Seat mounted buckles with gas generators concealed under the seat cushions. 186 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • The same warning light, electronic control and diagnostic unit as used for the front safety belts. • Impact sensors located in various parts of the vehicle. WARNING: Do not attempt to service, repair, or modify the rear inflatable safety belt. How does the rear inflatable safety belt system work? • The rear inflatable safety belts will function like standard restraints in everyday usage. • During a collision of sufficient force, the inflatable belt will will inflate from inside the webbing. • The fully inflated belt’s increased diameter more effectively holds the occupant in the appropriate seating position, and spreads crash forces over more area of the body than regular safety belts. This helps reduce pressure on the chest and helps control head and neck motion for passengers. 187 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The rear inflatable safety belts are designed to inflate in frontal or near-frontal collisions and some side impact collisions. The fact that the rear inflatable safety belt did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. WARNING: If the rear inflatable safety belt has deployed, it will not function again. The rear inflatable safety belt system must be replaced by an authorized dealer. Energy management feature — front outboard • This vehicle has a safety belt system with an energy management feature at the front seats to help further reduce the risk of injury in the event of a head-on collision. • The energy management feature has a retractor assembly that is designed to extend the safety belt webbing in a controlled manner. This helps reduce the belt force acting on the user’s chest. WARNING: Failure to inspect and replace if necessary the belt and retractor assembly after an accident could increase the risk of injury in a collision. Safety belt pretensioner Your vehicle is equipped with safety belt pretensioners at the driver and front outboard passenger seating positions. The safety belt pretensioner tightens the safety belts firmly against the occupant’s body at the start of the crash. WARNING: The driver and front passenger safety belt system (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and Safety Canopy威 System and safety belt pretensioners. 188 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Safety belt extension assembly If the safety belt is too short when fully extended, there is an 8 inch (20 cm) safety belt extension assembly that can be added (part number 611C22). This assembly can be obtained from an authorized dealer. Safety belt extensions are vehicle specific. Please see an authorized dealer to ensure you obtain the proper safety belt extension for your vehicle. A safety belt extension is not available for the inflatable safety belt. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. WARNING: Do not use extensions with an inflatable safety belt. WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Safety belt height adjustment Your vehicle has safety belt height adjustments for the front outboard seating positions. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. Slide the adjuster up to raise the belt and push the button and slide it down to lower the belt. WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a collision. 189 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... The driver’s safety belt is not buckled before the ignition switch is turned to the on position... The driver’s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding... The driver’s safety belt is buckled before the ignition switch is turned to the on position... Then... The safety belt warning light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds. The safety belt warning light and warning chime turn off. The safety belt warning light and indicator chime remain off. Belt-Minder姞 The Belt-Minder威 feature is a supplemental warning to the safety belt warning function. This feature provides additional reminders by intermittently sounding a chime and illuminating the safety belt warning light in the instrument cluster when the driver’s and front passenger’s safety belt is unbuckled. The Belt-Minder威 feature uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning. To avoid activating the Belt-Minder威 feature for objects placed in the front passenger seat, warnings will only be given to large front seat occupants as determined by the front passenger sensing system. Both the driver’s and passenger’s safety belt usages are monitored and either may activate the Belt-Minder威 feature. The warnings are the same for the driver and the front passenger. If the Belt-Minder威 warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder威 feature. 190 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Note: If you are using MyKey威, the Belt-Minder威 warning will not expire. Refer to MyKey威 in the Locks and Security chapter. If... The driver’s and front passenger’s safety belts are buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver’s or front passenger’s safety belt is not buckled when the vehicle has reached at least 6 mph (10 km/h) and 1-2 minutes have elapsed since the ignition switch has been turned to on... The driver’s or front passenger’s safety belt becomes unbuckled for approximately one minute while the vehicle is traveling at least 6 mph (10 km/h) and more than 1-2 minutes have elapsed since the ignition switch has been turned to on... Then... The Belt-Minder威 feature will not activate. The Belt-Minder威 feature is activated - the safety belt warning light illuminates and the warning chime sounds for six seconds every 25 seconds, repeating for approximately five minutes or until the safety belts are buckled. The Belt-Minder威 feature is activated - the safety belt warning light illuminates and the warning chime sounds for six seconds every 25 seconds, repeating for approximately five minutes or until the safety belts are buckled. 191 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... “Crashes are rare events” “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Safety belts don’t work” “Traffic is light” “Belts wrinkle my clothes” “The people I’m with don’t wear belts” 192 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Consider... 36700 crashes occur every day. The more we drive, the more we are exposed to “rare” events, even for good drivers. 1 in 4 of us will be seriously injured in a crash during our lifetime. 3 of 4 fatal crashes occur within 25 miles (40 km) of home. We design our safety belts to enhance comfort. If you are uncomfortable try different positions for the safety belt upper anchorage and seatback which should be as upright as possible; this can improve comfort. Prime time for an accident. Belt-Minder威 reminds us to take a few seconds to buckle up. Safety belts, when used properly, reduce risk of death to front seat occupants by 45% in cars, and by 60% in light trucks. Nearly 1 of 2 deaths occur in single-vehicle crashes, many when no other vehicles are around. Possibly, but a serious crash can do much more than wrinkle your clothes, particularly if you are unbelted. Set the example, teen deaths occur 4 times more often in vehicles with TWO or MORE people. Children and younger brothers/sisters imitate behavior they see. Seating and Safety Restraints Reasons given... “I have an airbag” “I’d rather be thrown clear” Consider... Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. Not a good idea. People who are ejected are 40 times more likely to DIE. Safety belts help prevent ejection, WE CAN’T “PICK OUR CRASH”. WARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder威 chime. To do so may adversely affect the performance of the vehicle’s airbag system. Deactivating/activating the Belt-Minder姞 feature The driver and front passenger Belt-Minder威 are deactivated/activated independently. When deactivating/activating one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 - 5 thoroughly before proceeding with the deactivation/activation programming procedure. Note: The driver and front passenger Belt-Minder威 features must be disabled/enabled separately. Both cannot be disable/enabled during the same key cycle. Note: If you are using MyKey威, the Belt-Minder威 cannot be disabled. Also, if the Belt-Minder威 has been previously disabled, it will be re-enabled during the use of MyKey威. Refer to MyKey威 in the Locks and security chapter. The driver and front passenger Belt-Minder威 features can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • The parking brake is set • The gearshift is in P (Park) • The ignition is off • The driver and front passenger safety belts are unbuckled 193 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: While the design allows you to deactivate your Belt-Minder威, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder威 system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder威 feature while driving the vehicle. 1. Turn the ignition on. DO NOT START THE ENGINE. 2. Wait until the safety belt warning light turns off (Approximately one minute). 3. Wait 10 seconds after the safety belt warning light turns off. • Step 4 must be completed within 20 seconds after the completion of Step 3. 4. For the seating position being disabled buckle then unbuckle the safety belt three times at a moderate speed, ending in the unbuckled state. • After Step 4, the safety belt warning light will be turned on for three seconds. 5. Within approximately seven seconds of the light turning off, buckle then unbuckle the safety belt. • This will disable the Belt-Minder威 feature for that seating position if it is currently enabled. As confirmation, the safety belt warning light will flash four times per second for three seconds. • This will enable the Belt-Minder威 feature for that seating position if it is currently disabled. As confirmation, the safety belt warning light will flash four times per second for three seconds, followed by three seconds with the light off, then followed by the safety belt warning light flashing four times per second for three seconds again. 194 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) The airbag supplemental restraint system (SRS) is designed to work in conjunction with the safety belts to help protect the driver and front outboard passenger from certain upper body injuries. The term “supplemental restraint” means the airbags are intended as a supplement to the safety belts. Airbags offer the most protection when used with safety belts for crash conditions for which airbags are designed to deploy. Airbags do not offer any protection in crashes for which they do not deploy. Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag. 195 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Do not place any object between an occupant and an airbag or near any other airbag covering. The airbag may not inflate properly and might force an object into that person causing severe injury or death. The instrument panel grab handle should never be used for storage. The path of an inflating airbag must be kept clear at all times. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. WARNING: The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 inches (25 cm) between an occupant’s chest and the driver airbag module. WARNING: Never place your arm over the air bag module as a deploying air bag can result in serious arm fractures or other injuries. To properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly one or two degrees from the upright position. WARNING: Do not put anything on or over the air bag module. Placing objects on or over the air bag inflation area may cause those objects to be propelled by the air bag into your face and torso causing serious injury. WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses. See your authorized dealer. 196 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of the vehicle. Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision. WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. How does the airbag supplemental restraint system work? The airbag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation. The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. Front airbags are designed to inflate in frontal and near-frontal collisions, not rollover, side-impact, or rear-impacts unless the collision causes sufficient longitudinal deceleration. 197 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic. While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the air bag has deployed, the air bag will not function again and must be replaced immediately. If the air bag is not replaced, the unrepaired area will increase the risk of injury in a collision. The SRS consists of: • driver and passenger airbag modules (which include the inflators and airbags). • side airbags and Safety Canopy威. Refer to Seat-mounted side airbag system and Safety Canopy威 system later in this chapter. • one or more impact and safing sensors. • driver and front passenger safety belt pretensioner • Rear outboard inflatable belts and inflators (if equipped) . 198 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • • • • a readiness light and tone. diagnostic module. the electrical wiring which connects the components. Front passenger sensing system. Refer to Front passenger sensing system later in this chapter. • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to Front passenger sensing system later in this chapter. The diagnostic module monitors its own internal circuits and the supplemental airbag electrical system wiring (including the impact sensors), the system wiring, the airbag system readiness light, the airbag back-up power and the airbag ignitors. Front passenger sensing system The front passenger sensing system is designed to meet the regulatory requirements of Federal Motor Vehicle Safety Standard (FMVSS) 208 and is designed to disable (will not inflate) the front passenger’s frontal airbag under certain conditions. The front passenger sensing system works with sensors that are part of the front passenger’s seat and safety belt. The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger’s frontal airbag should be enabled (may inflate) or disabled (will not inflate). The front passenger sensing system will disable (will not inflate) the front passenger’s frontal airbag if: • the front passenger seat is unoccupied, or has small/medium objects in the front seat. • the system determines that an infant is present in a rear-facing infant seat that is installed according to the manufacturer’s instructions. • the system determines that a small child is present in a forward-facing child restraint that is installed according to the manufacturer’s instructions. • the system determines that a small child is present in a booster seat. • a front passenger takes his/her weight off of the seat for a period of time. 199 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Passenger airbag status indicator The front passenger sensing system uses a passenger airbag status indicator which will illuminate indicating that the front passenger frontal airbag is either ON (enabled) or OFF (disabled). The indicator lamp is located in the center stack of the instrument panel. Note: The passenger airbag status indicator OFF and ON lamps will illuminate for a short period of time when the ignition is first turned on to confirm it is functional. The front passenger sensing system is designed to disable (will not inflate) the front passenger’s frontal airbag when the front passenger seat is unoccupied, or a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected. • When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the passenger airbag status indicator will illuminate the OFF lamp and stay lit to remind you that the front passenger frontal airbag is disabled. • If the child restraint has been installed and the passenger airbag status indicator illuminates the ON lamp, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions. The front passenger sensing system is designed to enable (may inflate) the front passenger’s frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat. • When the front passenger sensing system enables the front passenger frontal airbag (may inflate), the passenger airbag status indicator will illuminate the ON lamp and remain illuminated. If a person of adult size is sitting in the front passenger’s seat, but the passenger airbag status indicator OFF lamp is lit, it is possible that the person isn’t sitting properly in the seat. If this happens: • Turn the vehicle off and ask the person to place the seatback in the full upright position. • Have the person sit upright in the seat, centered on the seat cushion, with the person’s legs comfortably extended. • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag. 200 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • If the passenger airbag status indicator OFF lamp remains lit even after this, the person should be advised to ride in the rear seat. Passenger Airbag Passenger Airbag Status Indicator OFF: Lit Empty Disabled ON: Unlit OFF: Lit Child Disabled ON: Unlit OFF: Unlit Adult Enabled ON: Lit Note: When the passenger airbag status indicator OFF lamp is illuminated, the passenger side airbag (seat mounted) may be disabled to avoid the risk of airbag deployment injuries. Occupant WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. After all occupants have adjusted their seats and put on safety belts, it’s very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat back, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased. WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor. If you think that the state of the passenger airbag status indicator lamp is incorrect, check for the following: • Objects lodged underneath the seat • Objects between the seat cushion and the center console (if equipped) • Objects hanging off the seat back 201 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • Objects stowed in the seatback map pocket (if equipped) • Objects placed on the occupant’s lap • Cargo interference with the seat • Other passengers pushing or pulling on the seat • Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system. The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above. WARNING: To reduce the risk of possible serious injury: Do not stow objects in seat back map pocket (if equipped) or hang objects off seat back if a child is in the front passenger seat. Do not place objects underneath the front passenger seat or between the seat and the center console (if equipped). Check the passenger airbag status indicator lamp for proper airbag status. Failure to follow these instructions may interfere with the front passenger seat sensing system. In case there is a problem with the front passenger sensing system, the airbag readiness light in the instrument cluster will stay lit. If the airbag readiness light is lit, do the following: The driver and/or adult passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with the seat. If objects are lodged and/or cargo is interfering with the seat; please take the following steps to remove the obstruction: • Pull the vehicle over. • Turn the vehicle off. • Driver and/or adult passengers should check for any objects lodged underneath the front passenger seat or cargo interfering with the seat. • Remove the obstruction(s) (if found). • Restart the vehicle. 202 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • Wait at least two minutes and verify that the airbag readiness light in the instrument cluster is no longer illuminated • If the airbag readiness light in the instrument cluster remains illuminated, this may or may/not be a problem due to the front passenger sensing system. DO NOT attempt to repair or service the system; take your vehicle immediately to an authorized dealer. If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide or see your authorized dealer. WARNING: Any alteration/modification to the front passenger seat may affect the performance of the front passenger sensing system. Determining if the system is operational The supplemental restraint system uses a warning indicator light in the instrument cluster or a backup tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. A difficulty with the system is indicated by one or more of the following: • The readiness light (same light for front and side airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until the problem and/or light are repaired. If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 203 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Seat-mounted side airbag system WARNING: Do not place objects or mount equipment on or near the airbag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a collision. WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. WARNING: Do not attempt to service, repair, or modify the airbag SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags. 204 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The side airbag system consists of the following: • An inflatable bag (airbag) with a gas generator concealed behind the outboard bolster of the driver and front passenger seatbacks. • A special seat cover designed to allow airbag deployment. • The same warning light, electronic control and diagnostic unit as used for the front airbags. • Two crash sensors mounted in the front doors (one on each side of the vehicle). • Crash sensors located on the C pillars (one sensor on each pillar on each side of the vehicle). Side airbags, in combination with safety belts, can help reduce the risk of severe injuries in the event of a significant side impact collision. The side airbags are fitted on the outboard side of the seatbacks of the front seats. In certain lateral collisions, the airbag on the side affected by the collision will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact collisions. The airbag SRS is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the sensors to close an electrical circuit that initiates airbag inflation. The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. Side airbags are designed to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration. WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. 205 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a collision. Safety Canopy姞 System WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying Safety Canopy威. Failure to follow these instructions may increase the risk of personal injury in the event of a collision. WARNING: Do not lean your head on the door. The Safety Canopy威 could injure you as it deploys from the headliner. WARNING: Do not attempt to service, repair, or modify the Safety Canopy威 System, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing a Safety Canopy威. See your authorized dealer. WARNING: All occupants of the vehicle including the driver should always wear their safety belts even when an airbag SRS and Safety Canopy威 System is provided. WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the inflatable Safety Canopy威. 206 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints How does the Safety Canopy姞 System work? The design and development of the Safety Canopy system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy威). The Safety Canopy system consists of the following: • An inflatable curtain with a gas generator concealed behind the headliner and above the doors (one on each side of vehicle). • A headliner designed to flex open above the side doors to allow Safety Canopy deployment. • The same warning light, electronic control and diagnostic unit as used for the front airbags. • Two crash sensors mounted in the front doors (one on each side of the vehicle). • Two crash sensors located at the C pillar behind the rear doors (one on each side of the vehicle). • Rollover sensor in the restraints control module (RCM). The Safety Canopy system, in combination with safety belts, can help reduce the risk of severe injuries in the event of a significant side impact collision or rollover event. Children 12 years old and under should always be properly restrained in the second or third row seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening. The Safety Canopy system is designed to activate when the vehicle sustains lateral deceleration sufficient to cause the side crash sensor to close an electrical circuit that initiates Safety Canopy inflation or when a certain likelihood of a rollover event is detected by the rollover sensor. 207 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints The Safety Canopy is mounted to roof side-rail sheet metal, behind the headliner, above each row of seats. In certain lateral collisions or rollover events, the Safety Canopy system will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact collisions and rollover events. The fact that the Safety Canopy did not activate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. The Safety Canopy is designed to inflate in certain side impact collisions or rollover events, not in rear impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration or rollover likelihood. WARNING: If the Safety Canopy system has deployed, the Safety Canopy will not function again unless replaced. The Safety Canopy system (including the A, B, C, and D pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the Safety Canopy is not replaced, it will not function again, which will increase the risk of injury in a future collision. Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to Warning lights and chimes in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. Any difficulty with the system is indicated by one or more of the following: • The readiness light (same light as for front airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. 208 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • A series of five beeps will be heard. The tone pattern will repeat periodically until the problem and light are repaired. If any of these things happen, even intermittently, have the SRS serviced at your authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision or rollover event. SOS Post-Crash Alert System™ The system automatically flashes the turn signal lamps and sounds the horn three times at four second intervals in the event of a serious impact that deploys an airbag (front, side, side curtain [if equipped] or Safety Canopy威 [if equipped]) or the safety belt pretensioners. The system can be turned off when any one of the following actions are taken by the driver or any other person: • pressing the hazard control button, • or pressing the panic button on the remote entry transmitter. The feature will continue to operate until the vehicle runs out of power. Disposal of airbags and airbag equipped vehicles (including pretensioners and inflatable safety belts) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Note: The rear inflatable safety belts (if equipped) are compatible with most infant and child safety car seats and belt positioning booster seats. For more information on the rear inflatable safety belt system, see Rear inflatable safety belt in this chapter. 209 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Important child restraint precautions WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be purchased separately from the vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child. WARNING: All children are shaped differently. The Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle. To locate a child seat fitting station and CPST contact the NHTSA toll free at 1-888-327-4236 or on the internet at http://www.nhtsa.dot.gov. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, your local St. John Ambulance office at http://www.sfa.ca, or Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended age restraint type Infants Children weighing 40 lb (18 kg) or Use a child safety seat or less (generally age four or (sometimes called an toddlers younger) infant carrier, convertible seat, or toddler seat). 210 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended age restraint type Small Children who have outgrown or no Use a belt-positioning children longer properly fit in a child safety booster seat. seat (generally children who are less than 4 feet 9 inches (1.45 meters) tall, are greater than age four (4) and less than age twelve (12), and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer) Larger Children who have outgrown or no Use a vehicle safety belt having the lap belt children longer properly fit in a snug and low across the belt-positioning booster seat hips, shoulder belt (generally children who are at least 4 feet 9 inches (1.45 meters) centered across the shoulder and chest, and tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended seatback upright. by child restraint manufacturer) • You are required by law to properly use safety seats for infants and toddlers in the U.S. and Canada. • Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 4 ft 9 in. (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements regarding the safety of children in your vehicle. • When possible, always properly restrain children twelve (12) years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 211 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Recommendations for attaching child safety restraints for children Restraint Type Rear facing child seat Forward facing child seat Forward facing child seat Use any attachment method as indicated below by “X” LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt Child anchors anchors and LATCH only Weight and only) top (lower top tether anchors tether anchor and top anchor) tether anchor) Up to 48 lb X X (21 kg) Up to 48 lb X X X (21 kg) Over 48 lb X X (21 kg) WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back. When possible, all children age 12 and under should be properly restrained in a rear seating position. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 212 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a collision. WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a collision. WARNING: Do not leave children, unreliable adults, or pets unattended in your vehicle. Transporting children Always make sure your child is secured properly in a device that is appropriate for their age, height and weight. All children are shaped differently. The child height, age and weight thresholds provided are recommendations or the minimum requirements of law. The National Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle. To locate a child seat fitting station and CPST contact the NHTSA toll free at 1-888-327-4236 or on the internet at http://www.nhtsa.dot.gov. In Canada, check with your local St. John Ambulance office for referral to a CPST or for further information, contact your provincial ministry of transportation, your local St. John Ambulance office at http://www.sfa.ca, or Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). 213 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Follow all the safety restraint and airbag precautions that apply to adult passengers in your vehicle. If the child is the proper height, age, and weight (as specified by your child safety seat or booster manufacturer), fits the restraint and can be restrained properly, then restrain the child in the child safety seat or with the belt-positioning booster. Remember that child seats and belt-positioning boosters vary and may be designed to fit children of different heights, ages and weights. Children who are too large for child safety seats or belt-positioning boosters (as specified by your child safety seat manufacturer) should always properly wear safety belts. SAFETY SEATS FOR CHILDREN Infant and/or toddler seats Use a safety seat that is recommended for the size and weight of the child. When installing a child safety seat: • Review and follow the information presented in the Airbag supplemental restraint system (SRS) section in this chapter. • Carefully follow all of the manufacturer’s instructions included with the safety seat you put in your vehicle. If you do not install and use the safety seat properly, the child may be injured in a sudden stop or collision. Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back. Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 214 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use. Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. When installing a child safety seat with combination lap/shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to help prevent accidental unbuckling. • Place vehicle seat back in upright position. • For second row seating positions, if needed, the recliner may be adjusted slightly to improve child seat fit. If needed the head restraints may be removed. • For third row seating positions the head restraints may be stowed to improve child seat fit, if needed. Refer to Rear seats in this chapter for information on folding the head restraints. • Put the safety belt in the automatic locking mode. Refer to Step 5 below. This vehicle does not require the use of a locking clip. WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. Perform the following steps when installing the child seat with combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 215 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Note: The ’Lock-off’ device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the ’Lock-off’ device. In some instances these devices have been provided only for use in vehicles with safety belt systems that would otherwise require a locking clip. This vehicle does not require the use of a locking clip. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. After positioning the child safety seat in the proper seating position, do the following: • Standard safety belt: pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue. • Inflatable safety belt: grasp the shoulder belt and lap belt together behind the belt tongue. 216 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it. • Standard safety belt buckle • Inflatable safety belt buckle 217 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 5. To put the retractor in the automatic locking mode, do the following: • Standard safety belt: grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. • Inflatable safety belt: grasp the lap portion of the inflatable safety belt and pull upward until all of the belt is pulled out. Note: Unlike the standard safety belt, the inflatable safety belt’s unique lap portion locks the child seat for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode. 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, repeat Steps 5 and 6. 8. Remove remaining slack from the belt. Force the seat down with extra weight, e.g., by pressing down or kneeling on the child restraint while pulling up on the shoulder belt (for standard safety belt) or pulling down on the lap belt (for inflatable safety belt) in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the additional weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to the vehicle. Sometimes, a slight lean towards the buckle will additionally help to remove remaining slack from the belt. 218 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints • Standard safety belt • Inflatable safety belt 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST. 219 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments The LATCH system is composed of three vehicle anchor points: two (2) lower anchors located where the vehicle seat back and seat cushion meet (called the “seat bight”) and one (1) top tether anchor located behind that seating position. LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use safety belts to attach the child seat, however the safety belt can still be used to attach the child seat. For forward-facing child seats, the top tether strap must also be attached to the proper top tether anchor, if a top tether strap has been provided with your child seat. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information. Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. • Second row bucket seats • Second row bench seats The LATCH anchors for child seat installation are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seatback. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. 220 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Follow the instructions on attaching child safety seats with tether straps. Refer to Attaching child safety seats with tether straps later in this chapter. Attach LATCH lower attachments of the child seat only to the anchors shown. WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. Use of inboard lower anchors from the outboard seating positions (center seating use) The lower anchors at the center of the second row bench seat are spaced 520 mm (20.5 inches) apart. The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center. A child seat with rigid LATCH attachments cannot be installed at the center seating position. LATCH compatible child seats (with attachments on belt webbing) can only be used at this seating position provided that the child seat manufacturer’s instructions permit use with the anchor spacing stated. Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor. WARNING: The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer’s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle. Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child seat from side to side and forward and back where it is secured to the vehicle. The seat should move less than one inch when you do this for a proper installation. 221 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. Combining safety belt and LATCH lower anchors for attaching child safety seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle. The rear seats of your vehicle are equipped with built-in tether strap anchors located behind the seats as described below. The tether strap anchors in your vehicle are in the following positions (shown from top view): • Second row bucket seats and rear seat • Second row bench seats and rear seat Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor. 222 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Once the child safety seat has been installed, using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash. Perform the following steps to attach a child safety seat to the tether anchor: 1. Route the tether strap: • Second row outboard seat positions: route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts. If needed the head restraint can be removed to improve the fit of the child safety seat or tether strap. • Second row center seat positions: lift the head restraint to the full up position. Route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts. If needed the head restraint can be removed to improve the fit of the child safety seat or tether strap. See Rear seats in this chapter for head restraint information. • Third row seat position: route the child safety seat tether strap over the seatback, under the head restraint and between the head restraint posts. If needed, the head restraint may be folded down to improve the fit of the child safety seat or tether strap. See Rear seats in this chapter for head restraint information. 223 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints 2. Locate the correct anchor for the selected rear seating position: • 2nd row bucket (40/40) • 2nd row bench (60/40) • Third row seat Note: The cargo tie-downs at the rear edge of the floor are not tether anchors. 3. Clip the tether hook to the anchor as shown–the tether hook may be twisted 1/2 turn to improve installation. 224 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision. 4. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt. Children outgrow a typical child seat (e.g., convertible or toddler seat) when they weigh about 40 lb (18 kg) and are around four (4) years of age. Consult your child safety seat owner guide for the weight, height, and age limits specific to your child safety seat. Keep your child in the child safety seat if it properly fits the child, remains appropriate for their weight, height and age AND if properly secured to the vehicle. Although the lap/shoulder belt will provide some protection, children who have outgrown a typical child seat are still too small for lap/shoulder belts to fit properly, and wearing an improperly fitted vehicle safety belt could increase the risk of serious injury in a crash. To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion, while minimizing slouching. Booster seats may also make the shoulder belt fit better and more comfortably. Try to keep the belt near the middle of the shoulder and across the center of the chest. Moving the child closer (a few centimeters or inches) to the center of the vehicle, but remaining in the same seating position, may help provide a good shoulder belt fit. When children should use booster seats Children need to use booster seats from the time they outgrow the toddler seat until they are big enough for the vehicle seat and lap/shoulder belt to fit properly. Generally this is when they reach a height of at least 4 feet 9 inches (1.45 meters) tall (around age eight to age twelve and between 40 lb (18 kg) and 80 lb (36 kg) or upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 lb (36 kg). 225 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: • Can the child sit all the way back against the vehicle seat back with knees bent comfortably at the edge of the seat cushion? • Can the child sit without slouching? • Does the lap belt rest low across the hips? • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap/shoulder belts, or consider using a high back booster seat. • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 226 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The drawings below compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings below also show how the lap belt should be low and snug across the child’s hips. If the booster seat slides on the vehicle seat, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions. The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child’s head hitting a hard surface in a collision. For this reason, you should never use a booster seat with a lap belt only. It is generally best to use a booster seat with lap/shoulder belts in the back seat. Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 227 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Seating and Safety Restraints Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a collision. Note: Some booster seat safety belt guides may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the booster seat regarding the necessary and proper use of the belt guide. When a child reaches the proper height, it may not be necessary to use the belt guide. Child restraint and safety belt maintenance Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child seat safety belts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle safety belt assemblies, including retractors, buckles, front safety belt buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seatback (if equipped), rear inflatable safety belts (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced. However, if the collision was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Safety belt assemblies not in use during a collision should also be inspected and replaced if either damage or improper operation is noted. For proper care of soiled safety belts, refer to Interior in the Cleaning chapter. WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 228 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: • Avoid sharp turns and abrupt maneuvers; • Drive at safe speeds for the conditions; • Keep tires properly inflated; • Never overload or improperly load your vehicle; and • Make sure every passenger is properly restrained. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. All occupants must wear seat belts and children/infants must use appropriate restraints to minimize the risk of injury or ejection. Study your owner’s guide and any supplements for specific information about equipment features, instructions for safe driving and additional precautions to reduce the risk of an accident or serious injury. 229 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading VEHICLE CHARACTERISTICS Four-wheel drive (4WD) system (if equipped) A vehicle equipped with 4WD (when selected) has the ability to use all four wheels to power itself. This increases traction which may enable you to safely drive over terrain and road conditions that a conventional two-wheel drive vehicle cannot. Power is supplied to all four wheels through a transfer case or power transfer unit. 4WD vehicles allow you to select different drive modes as necessary. Information on transfer case operation and shifting procedures can be found in the Driving chapter. Information on transfer case maintenance can be found in the Maintenance and Specifications chapter. You should become thoroughly familiar with this information before you operate your vehicle. On some 4WD models, the initial shift from two-wheel drive to 4WD while the vehicle is moving can cause a momentary clunk and ratcheting sound. These sounds are normal as the front drivetrain comes up to speed and is not cause for concern. WARNING: Do not become overconfident in the ability of 4WD vehicles. Although a 4WD vehicle may accelerate better than two-wheel drive vehicle in low traction situations, it won’t stop any faster than two-wheel drive vehicles. Always drive at a safe speed. 230 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading How your vehicle differs from other vehicles SUVs and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may be: • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components. • Shorter – to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components. All other things held equal, a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase. • Narrower – to provide greater maneuverability in tight spaces, particularly in off-road use. As a result of the above dimensional differences, SUVs and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition. These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 231 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to new pneumatic passenger car tires. The Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set. Tire Quality Grades apply to new pneumatic passenger car tires. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or “LT” type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (11⁄2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate. Traction AA A B C The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. 232 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. WARNING: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. TIRES Tires are designed to give many thousands of miles of service, but they must be maintained in order to get the maximum benefit from them. Glossary of tire terminology • Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry. • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code. • Inflation pressure: A measure of the amount of air in a tire. • Standard load: A class of P-metric or Metric tires designed to carry a maximum load at 35 psi [37 psi (2.5 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. • kPa: Kilopascal, a metric unit of air pressure. • PSI: Pounds per square inch, a standard unit of air pressure. 233 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading • Cold inflation pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 km). • Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label or Tire Label located on the B-Pillar or the edge of the driver’s door. • B-pillar: The structural member at the side of the vehicle behind the front door. • Bead area of the tire: Area of the tire next to the rim. • Sidewall of the tire: Area between the bead area and the tread. • Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle. • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properly inflated. Remember that a tire can lose up to half of its air pressure without appearing flat. Every day before you drive, check your tires. If one looks lower than the others, use a tire gauge to check pressure of all tires and adjust if required. At least once a month and before long trips, inspect each tire and check the tire pressure with a tire gauge (including spare, if equipped). Inflate all tires to the inflation pressure recommended by Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge. Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. 234 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rolling resistance, resulting in heat buildup and internal damage to the tire. It also may result in unnecessary tire stress, irregular wear, loss of vehicle control and accidents. A tire can lose up to half of its air pressure and not appear to be flat! Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door. Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles. Maximum Permissible Inflation Pressure is the tire manufacturer’s maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label. When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 psi (7 kPa) in inflation pressure. Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label. To check the pressure in your tire(s): 1. Make sure the tires are cool, meaning they are not hot from driving even a mile. If you are checking tire pressure when the tire is hot, (i.e. driven more than 1 mile [1.6 km]), never “bleed” or reduce air pressure. The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures. A hot tire at or below recommended cold inflation pressure could be significantly under-inflated. 235 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure. 3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type/mini-spare tires (see the Dissimilar spare tire/wheel information section for description): Store and maintain at 60 psi (4.15 bar). For full-size and dissimilar spare tires (see the Dissimilar spare tire/wheel information section for description): Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label. 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. TIRE CARE Inspecting your tires and wheel valve stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves. Check the tire and valve stems for holes, cracks, or cuts that may permit air leakage and repair or replace the tire and replace the valve stem. Inspect the tire sidewalls for cracking, cuts, bruises and other signs of damage or excessive wear. If internal damage to the tire is suspected, have the tire demounted and inspected in case it needs to be repaired or replaced. For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 236 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or “wear bars”, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1/16th of an inch (2 mm). When the tire tread wears down to the same height as these “wear bars”, the tire is worn out and must be replaced. Damage Periodically inspect the tire treads and sidewalls for damage (such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING: Age Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (load, speed, inflation pressure, etc.) the tires experience throughout their lives. In general, tires should be replaced after six years regardless of tread wear. However, heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently. You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 237 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. Tire replacement requirements Your vehicle is equipped with tires designed to provide a safe ride and handling capability. WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door. If this information is not found on these labels then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally the use of non-recommended tires and wheels could cause steering, suspension, axle or transfer case/power transfer unit failure. If you have questions regarding tire replacement, contact your authorized dealer as soon as possible. 238 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below. If the beads do not seat at the maximum pressure indicated, re-lubricate and try again. When inflating the tire for mounting pressures up to 20 psi (1.38 bar) greater than the maximum pressure on the tire sidewall, the following precautions must be taken to protect the person mounting the tire: 1. Make sure that you have the correct tire and wheel size. 2. Lubricate the tire bead and wheel bead seat area again. 3. Stand at a minimum of 12 ft (3.66 m) away from the tire wheel assembly. 4. Use both eye and ear protection. For a mounting pressure more than 20 psi (1.38 bar) greater than the maximum pressure, a Ford dealer or other tire service professional should do the mounting. Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft (3.66 m) away from the tire wheel assembly. Important: Remember to replace the wheel valve stems when the road tires are replaced on your vehicle. It is recommended that the two front tires or two rear tires generally be replaced as a pair. The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system. If the TPMS indicator is flashing, your TPMS is malfunctioning. Your replacement tire might be incompatible with your TPMS, or some component of the TPMS may be damaged. 239 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Safety practices Driving habits have a great deal to do with your tire mileage and safety. • Observe posted speed limits • Avoid fast starts, stops and turns • Avoid potholes and objects on the road • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Highway hazards No matter how carefully you drive there’s always the possibility that you may eventually have a flat tire on the highway. Drive slowly to the closest safe area out of traffic. This may further damage the flat tire, but your safety is more important. If you feel a sudden vibration or ride disturbance while driving, or you suspect your tire or vehicle has been damaged, immediately reduce your speed. Drive with caution until you can safely pull off the road. Stop and inspect the tires for damage. If a tire is under-inflated or damaged, deflate it, remove wheel and replace it with your spare tire and wheel. If you cannot detect a cause, have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected. Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you’re driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically. Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer. Front-wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. 240 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. Tire rotation Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. • Front-wheel drive (FWD)/All-wheel drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Your vehicle may be equipped with a dissimilar spare tire/wheel. A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare tire/wheel it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. 241 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1. P: Indicates a tire, designated by the Tire and Rim Association (T&RA), that may be used for service on cars, SUVs, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either ETRTO (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). 2. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. 6. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner’s guide. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 242 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) M 81 mph (130 km/h) N 87 mph (140 km/h) Q 99 mph (159 km/h) R 106 mph (171 km/h) S 112 mph (180 km/h) T 118 mph (190 km/h) U 124 mph (200 km/h) H 130 mph (210 km/h) V 149 mph (240 km/h) W 168 mph (270 km/h) Y 186 mph (299 km/h) Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 8. U.S. DOT Tire Identification Number (TIN): This begins with the letters “DOT” and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built. For example, the numbers 317 mean the 31st week of 1997. After 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 9. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 243 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading 10. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the Safety Compliance Certification Label, which is located on the B-Pillar or the edge of the driver’s door, for the correct tire pressure for your vehicle. 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (11⁄2) times as well on the government course as a tire graded 100. • Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. 13. Maximum Permissible Inflation Pressure: Indicates the tire manufacturers’ maximum permissible pressure and/or the pressure at which the maximum load can be carried by the tire. This pressure is normally higher than the manufacturer’s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door. The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 244 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire and Rim Association (T&RA), that is intended for service on light trucks. 2. Load Range/Load Inflation Limits: Indicates the tire’s load-carrying capabilities and its inflation limits. 3. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual; defined as four tires on the rear axle (a total of six or more tires on the vehicle). 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 245 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example. Tire Quality Grades do not apply to this type of tire. 1. T: Indicates a type of tire, designated by the Tire and Rim Association (T&RA), that is intended for temporary service on cars, SUVs, minivans and light trucks. 2. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 3. 80: Indicates the aspect ratio which gives the tire’s ratio of height to width. Numbers of 70 or lower indicate a short sidewall. 4. D: Indicates a “diagonal” type tire. R: Indicates a “radial” type tire. 5. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. Location of the tire label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading – with and without a trailer section. 246 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.) As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale. Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the 247 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge, see Inflating your tires in this chapter. Failure to properly maintain your tire pressure could increase the risk of tire failure, loss of control, vehicle rollover and personal injury. Changing tires with a TPMS Each road tire is equipped with a tire pressure sensor located inside the tire/wheel cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed. Care must be taken when changing the tire to avoid damaging the sensor. It is recommended that you always have your tires serviced by an authorized dealer. The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The low tire pressure warning light will turn on if the tire pressure is significantly low. Once the light is illuminated, your tires are under-inflated and need to be inflated to the manufacturer’s recommended tire pressure. Even if the light turns on and a short time later turns off, your tire pressure still needs to be checked. Visit www.checkmytires.org for additional information. When your temporary spare tire is installed When one of your road tires needs to be replaced with the temporary spare, the TPMS will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle. 248 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with a TPMS in this section. When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your tire pressure monitoring system: Low tire pressure warning light Solid warning light Possible cause Customer action required Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off. Spare tire in use Repair the damaged road wheel/tire and reinstall it on the vehicle to restore system functionality. For a description on how the system functions, refer to When your temporary spare tire is installed in this section. TPMS If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 249 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Low tire pressure warning light Flashing warning light Possible cause Customer action required Spare tire in use Repair the damaged road wheel/tire and reinstall it on the vehicle to restore system functionality. For a description on how the system functions, refer to When your temporary spare tire is installed in this section. TPMS If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. When inflating your tires When putting air into your tires (such as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires. It may take up to two minutes of driving over 20 mph (32 km/h) for the light to turn off after you have filled your tires to the recommended inflation pressure. How temperature affects your tire pressure The tire pressure monitoring system (TPMS) monitors tire pressure in each pneumatic tire. While driving in a normal manner, a typical passenger tire inflation pressure may increase approximately 2 to 4 psi (14 to 28 kPa) from a cold start situation. If the vehicle is stationary overnight with the outside temperature significantly lower than the daytime temperature, the tire pressure may decrease approximately 3 psi (21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower pressure value may be detected by the TPMS as being significantly lower than the recommended inflation pressure and activate the TPMS warning light for low tire pressure. If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. (If one or more tires are flat, repair as necessary.) Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 250 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading SNOW TIRES AND CABLES WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally, the use of non-recommended tires and wheels could cause steering, suspension, axle or transfer case/power transfer unit failure. The tires on your vehicle have all-weather treads to provide traction in rain and snow. However, in some climates, you may need to use snow tires and chains. If you need to use chains, it is recommended that only cable chains are used with steel wheels (of the same size and specifications) as chains may chip aluminum wheels. Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains. Follow these guidelines when using snow tires and cable chains: • If possible, avoid fully loading your vehicle. • Install cable chains only on the front wheels. • Use only cable chains on vehicles equipped with either P245/65R17 tires or P245/60R18 tires. • Do not use tire chains, cables or optional traction devices on vehicles equipped with P255/50R20 tires. • Drive cautiously. If you hear the cable chains rub or bang against your vehicle, stop and retighten the cable chains. If this does not work, remove the cable chains to prevent damage to your vehicle. • Remove the tire cable chains when they are no longer needed. Do not use tire cable chains on dry roads. 251 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle’s weight ratings, with or without a trailer, from the vehicle’s Tire Label or Safety Compliance Certification Label: Base Curb Weight – is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label). Look for “THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb.” for maximum payload. The payload listed on the Tire Label is the maximum payload for the vehicle as built by the assembly plant. If any aftermarket or authorized-dealer installed equipment has been installed on the vehicle, the weight of the equipment must be subtracted from the payload listed on the Tire Label in order to determine the new payload. WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 252 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 253 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR. Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer. GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 254 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 255 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers – that the vehicle can handle without risking damage. (Important: The towing vehicle’s braking system is rated for operation at GVWR, not at GCWR.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the GCW of the towing vehicle plus the trailer exceed the GVWR of the towing vehicle. The GCW must never exceed the GCWR. Maximum Loaded Trailer Weight – is the highest possible weight of a fully loaded trailer the vehicle can tow. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel trailer), and driver only (150 lb. [68 kg]). Consult your authorized dealer (or the RV and Trailer Towing Guide provided by your authorized dealer) for more detailed information. Tongue Load or Fifth Wheel King Pin Weight – refers to the amount of the weight that a trailer pushes down on a trailer hitch. Examples: For a 5,000 lb. (2,268 kg) conventional trailer, multiply 5,000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to 750 lb. (227 to 340 kg). For an 11,500 lb. (5,216 kg) fifth wheel trailer, multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1,725 to 2,875 lb. (782 to 1,304 kg) WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. 256 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lb.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb. 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.). In metric units (635-340 (5 x 68) = 295 kg.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity: • Another example for your vehicle with 1,400 lb. (635 kg) of cargo and luggage capacity. You decide to go golfing. Is there enough load capacity to carry you, 4 of your friends and all the golf bags? You and four friends average 220 lb. (99 kg) each and the golf bags weigh approximately 30 lb. (13.5 kg) each. The calculation would be: 1400 (5 x 220) - (5 x 30) = 1400 - 1100 - 150 = 150 lb. Yes, you have enough load capacity in your vehicle to transport four friends and your golf bags. In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 257 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading • A final example for your vehicle with 1,400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years. Measuring the inside of the vehicle with the rear seat folded down, you have room for 12-100 lb. (45 kg) bags of cement. Do you have enough load capacity to transport the cement to your home? If you and your friend each weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12 x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x 45 kg) = 635 - 198 - 405 = 32 kg. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label found on the edge of the driver’s door. Special loading instructions for owners of pick-up trucks and utility-type vehicles WARNING: For important information regarding safe operation of this type of vehicle, see the Preparing to drive your vehicle section in the Driving chapter of this owner’s guide. WARNING: Loaded vehicles may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle. Your vehicle can haul more cargo and people than most passenger cars. Depending upon the type and placement of the load, hauling cargo and people may raise the center of gravity of the vehicle. 258 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading TRAILER TOWING Trailer towing with your vehicle may require the use of a trailer tow option package. An optional Class III towing hitch is available and may be required for your towing purposes. Trailer towing puts additional loads on your vehicle’s engine, transmission, axle, brakes, tires and suspension. For your safety and to maximize vehicle performance, be sure to use the proper equipment while towing. Follow these guidelines to ensure safe towing: • Do not tow a trailer until your vehicle has been driven at least 1,000 miles (1,600 km). • Consult your local motor vehicle laws for towing a trailer. • Refer to the instructions included with towing accessories for the proper installation and adjustment specifications. • Thoroughly prepare your vehicle for towing. Refer to Preparing to tow in this chapter. • Stay within your vehicle’s load limits. • Use extra caution when driving while trailer towing. Refer to Driving while you tow in this chapter. • Service your vehicle more frequently if you tow a trailer. Refer to Special operating conditions in your scheduled maintenance. For load specification terms found on the label and instructions on calculating your vehicle’s load, refer to Vehicle loading - with and without a trailer in this chapter when figuring the total weight of your vehicle. WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury. 259 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Engine/Passengers/Trailer Class Maximum Maximum GCWR - lb Trailer Weight (kg) - lb (kg) FWD vehicles 3.5L/6–passenger/Class I 6870 (3116) 2000 (907) 3.5L/7–passenger/Class I 6880 (3121) 2000 (907) 3.5L/6–passenger/Class III 9910 (4495) 5000 (2268)* 3.5L/7–passenger/Class III 9920 (4500) 5000 (2268)* 4WD vehicles 3.5L/6–passenger/Class I 7050 (3199) 2000 (907) 3.5L/7–passenger/Class I 7060 (3202) 2000 (907) 3.5L/6–passenger/Class III 10125 (4594) 5000 (2268) 3.5L/7–passenger/Class III 10125 (4594) 5000 (2268) *For towing trailers up to 3500 lb (1588 kg), use a weight-carrying hitch and ball which uniformly spreads the trailer tongue loads through the vehicle’s underbody structure. For towing trailers over 3500 lb (1588 kg), up to 5000 lb (2268 kg), it is recommended to use a weight-distributing hitch to increase front axle load while towing. Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. Contact your authorized dealer or a reliable trailer dealer as soon as possible if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper; use a load-carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue, not to exceed the maximum tongue load of 500 lb (227 kg) on a Class III receiver. Weight-distributing hitch When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on the fender, this is H1. 3. Attach the trailer to the vehicle without the weight distributing bars connected. 260 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading 4. Measure the height of the top of the front wheel opening on the fender a second time, this is H2. 5. Install and adjust the tension in the weight distributing bars so that the height of the front fender is approximately halfway between H1 and H2. 6. Check that the trailer is level. If not level, adjust the ball height accordingly and repeat Steps 3–6. WARNING: Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer. Doing so will defeat the function of the weight-distributing hitch, which may cause unpredictable handling, and could result in serious personal injury. Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you. Class III trailer hitch safety chain loops can be used as recovery hooks. Do not attach safety chains to the bumper. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications. The trailer brakes must meet local and Federal regulations. WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. 261 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking-up trailer lamps. WARNING: Never connect any trailer lighting to the vehicle’s tail lamp circuits, because it may damage the electrical system resulting in fire. Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required. Driving while you tow When towing a trailer: • Do not drive faster than 70 mph (113 km/h) during the first 500 miles (800 km) of trailer towing and don’t make full-throttle starts. • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Activate the tow/haul feature or the grade assist feature on your transmission to eliminate excessive transmission shifting and assist in transmission cooling. For additional information, refer to Automatic transmission operation in the Driving chapter. • Allow more distance for stopping with a trailer attached; anticipate stops and brake gradually. Trailer towing tips • Practice turning, stopping and backing-up before starting on a trip to get the feel of the vehicle-trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • To aid in engine/transmission cooling and A/C efficiency during hot weather while stopped in traffic, place the gearshift lever in P (Park). • After you have traveled 50 miles (80 km), thoroughly check your hitch, electrical connections and trailer wheel lug nuts. • If you are driving down a long or steep hill, shift to a lower gear. Do not apply the brakes continuously, as they may overheat and become less effective. • Vehicles with trailers should not be parked on a grade. If you must park on a grade, place wheel chocks under the trailer’s wheels. 262 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tires, Wheels and Loading RECREATIONAL TOWING Follow these guidelines for your specific powertrain combination to tow your vehicle for personal travel (such as behind a motor home or a truck). Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. Refer to the Climate Controls chapter for more information. In case of a roadside emergency with a disabled vehicle, please refer to Wrecker towing in the Roadside Emergencies chapter. These guidelines are designed to prevent damage to your vehicle after it is hooked-up to the RV or tow dolly. Front-wheel drive (FWD) vehicles can be towed with all four wheels on the ground or with the front wheels off the ground by using a tow dolly. If you are using a tow dolly follow the instructions specified by the equipment provider. If you are towing with all four wheels on the ground, refer to the towing instructions found at the end of this section. Four-wheel drive (4WD) vehicles can be towed with all four wheels on the ground or with all four wheels off the ground using a vehicle transport trailer. Do not tow your 4WD vehicle with the front wheels off the ground (by using a tow dolly) and the rear wheels on the ground; this will cause damage to your 4WD system. If you are using a vehicle transport trailer, follow the instruction specified by the equipment provider. If you are towing with all four wheels on the ground, refer to the towing instructions found at the end of this section. If you tow your vehicle with all four wheels on the ground: • Tow only in the forward direction. • Release the parking brake. • Place the transmission shift lever in N (Neutral). • Place the ignition in the accessory position (refer to Starting in the Driving chapter). • Do not exceed 65 mph (105 km/h) • Start the engine and allow it to run for five minutes at the beginning of each day and every six hours thereafter. With the engine running and your foot on the brake, shift into D (Drive) and then into R (Reverse) before shifting back into N (Neutral). 263 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving STARTING Positions of the ignition (if equipped) If your vehicle is equipped with a push button start system, refer to Push button start system in this section for ignition modes. 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. Note: In order to switch off the engine while the vehicle is in motion, shift to neutral and use the brakes to bring the vehicle to a safe stop. After the vehicle has stopped, turn the engine off and shift into park. Then, turn the key to the accessory or off position. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running. 3. On— all electrical circuits operational. Warning lights illuminated. Key position when driving. 4. Start— cranks the engine. Release the key as soon as the engine starts. Preparing to start your vehicle Engine starting is controlled by the powertrain control system. This system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, don’t press the accelerator before or during starting. Only use the accelerator when you have difficulty starting the engine. For more information on starting the vehicle, refer to Starting the engine in this chapter. WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. 264 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Important safety precautions When the engine starts, the idle RPM runs faster to warm the engine. If the engine idle speed does not slow down automatically, have the vehicle checked. If the vehicle is operated in a heavy snow storm or blowing snow conditions, the engine air induction may become partially clogged with snow and/or ice. If this occurs the engine may experience a significant reduction in power output. At the earliest opportunity, clear all snow and/or ice away for the air induction inlet. Before starting the vehicle: 1. Make sure all occupants buckle their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is set. 265 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving • Make sure the gearshift is in P (Park). 3. Turn the key to 3 (on) without turning the key to 4 (start). If your vehicle is equipped with a push button start system, refer to Push button start system in this section for ignition modes. Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine Note: If your vehicle is equipped with a push button start system, refer to Push button start system in this section for starting. 1. Turn the key to 3 (on) without turning the key to 4 (start). 2. Turn the key to 4 (start), then release the key as soon as the engine begins cranking. Your vehicle has a computer assisted cranking system that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. 266 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Note: Cranking may be stopped at any time by turning the key to the off position. 3. After idling for a few seconds, release the parking brake, apply the brake, shift into gear and drive. Note: If the engine does not start on the first try, turn the vehicle to the off position, wait 10 seconds and try Step 2 again. If the engine still fails to start, press the accelerator to the floor and try Step 2 again, keeping the accelerator on the floor until the engine begins to accelerate above cranking speeds; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel. Push button start system (if equipped) If your vehicle is equipped with the push button start system, you can start your vehicle by pressing the start button in combination with the brake pedal rather than using a key. The start button is located on the instrument panel to the right of the steering wheel. In order to operate the push button start system and start the vehicle, your intelligent access key (IA key) must be present inside the vehicle. Ignition modes 1. Off — press and release the START/STOP button without applying the brake pedal when your vehicle is in on mode or when the engine is running and there is no vehicle speed. Note: In order to switch off the engine while the vehicle is in motion, press and hold the START/STOP button for at least one second. Then, shift to neutral and use the brakes to bring the vehicle to a safe stop. After the vehicle has stopped, turn the engine off and shift into park. 2. Accessory — press and release the START/STOP button without applying the brake pedal. This allows electrical accessories such as the radio to operate while the engine is not running. ACCESSORY POWER ACTIVE and PRESS BRAKE TO START will be displayed in the message center. Refer to Message center in the Instrument Cluster chapter for more information. 267 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving 3. On — press the START/STOP button two times without applying the brake pedal. This will power your vehicle’s electrical system and the warning lights in the instrument cluster will illuminate, but the engine will remain off. Note: You can start the engine from any ignition mode. 4. Start — press the START/STOP button (for any length of time) while applying the brake pedal. Note: The indicator light on the start button will illuminate when the vehicle is in on mode and when the engine is started. There may be areas inside your vehicle where the IA key is not detected. If the message NO KEY DETECTED appears on your message center when you press the START/STOP button, it may be necessary to move your IA key to another area within the vehicle. The IA key may not be detected near the roof (between the driver or passenger sunvisor and the roof, or in the overhead console area) or in the extreme corners of the rear package tray, near your audio speakers. It is not recommended that you stow the IA key in these locations. If you move the IA key to a location where it has been detected before and you still see the NO KEY DETECTED message, your IA key’s battery may be low or you may be in an area with excessive radio frequency interference. If this occurs, you can use the back-up method to start your vehicle (see below). Back-up method of starting: Your IA key uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to start when you press the START/STOP button and apply the brake pedal. If excessive radio frequency interference is present in the area, or if the battery in your IA key is low, it may be necessary to start your car by inserting the IA key in the back-up slot, located at the front of the center console storage compartment. Insert the IA key into the slot with buttons facing out and with key ring up. After inserting the IA key into the back-up slot, use the START/STOP button and brake pedal to start your vehicle as usual. The vehicle should respond normally as long as the IA key is in the back-up slot. Once the vehicle is started, the IA key can be removed from the back-up slot, if desired. Fast restart feature: The fast restart feature allows you to re-start your vehicle within 20 seconds of switching the vehicle off, if a valid IA key is not present when the vehicle is switched off. When you switch your vehicle off without an IA key in the passenger compartment or trunk, the message RESTART NOW OR KEY IS NEEDED will be displayed in the message center. You can re-start the vehicle (by applying the brake pedal and pressing the START/STOP button) for up to 20 seconds, even though the IA key is not present. After 20 seconds have expired, you can no longer start your vehicle without the IA key present inside the vehicle. 268 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Switching the vehicle off when not in P (Park): It is recommended that you shift into the P (Park) position before switching your vehicle off. If you switch your vehicle off with the shifter in any position other than P (Park), the message SHIFT TO PARK will be displayed in the message center. If the vehicle is left in this state, your key in ignition chime will activate when the driver door is opened, and you may drain your vehicle’s battery. In order to avoid draining your battery, it is recommended that you always shift to P (Park) before or immediately after switching your vehicle off. Absence of the intelligent access key: Once the vehicle has started, the vehicle will remain running until being turned off by the START/STOP button, even if the IA key is no longer found in the vehicle. Whenever a door is opened and then closed while the vehicle is running, the system will search for an IA key inside the vehicle and the message center will display NO KEY DETECTED if the IA key is no longer present. This message is a reminder that someone else in the vehicle may have taken the IA key when exiting the vehicle. If the IA key is no longer present in the vehicle, you will not be able to re-start your vehicle outside of the Fast Restart time (see Fast Restart Feature above). Note: It is important to be aware of where your IA key is located in the vehicle, to avoid becoming stranded without an IA key. Guarding against exhaust fumes WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately. Do not drive if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. Important ventilating information If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. 269 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving ENGINE BLOCK HEATER (IF EQUIPPED) WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source. The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C). Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). Use only an extension cord that can be used outdoors, in cold temperatures, and is clearly marked “Suitable for Use with Outdoor Appliances.” Never use an indoor extension cord outdoors; it could result in an electric shock or fire hazard. • Use a 16-gauge outdoor extension cord, minimum. • Use as short an extension cord as possible. • Do not use multiple extension cords. Instead, use one extension cord which is long enough to reach from the engine block heater cord to the outlet without stretching. • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time. • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug/engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire. 270 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving • Be sure that areas where the vehicle is parked are clean and clear of all combustibles such as petroleum products, dust, rags, paper and similar items. • Be sure that the engine block heater, heater cord and extension cord are solidly connected. A poor connection can cause the cord to become very hot and may result in an electrical shock or fire. Be sure to check for heat anywhere in the electrical hookup once the system has been operating for approximately a half hour. • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat; however, maximum temperature is attained after approximately three hours of operation. Block heater operation longer than three hours will not improve system performance and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug. BRAKES Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out and should be inspected by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. Refer to Warning lights and ! P chimes in the Instrument Cluster chapter for information on the brake BRAKE system warning light. Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Noise from the ABS pump motor and 271 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving brake pedal pulsation may be observed during ABS braking and the brake pedal may suddenly travel a little farther as soon as ABS braking is done and normal brake operation resumes. These are normal characteristics of the ABS and should be no reason for concern. Using ABS When hard braking is required, apply continuous force on the brake pedal. Do not pump the brake pedal since this will reduce the effectiveness of the ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. Brake assist The brake assist system provides full braking force during panic braking situations. It detects a rapid application of the brake pedal and uses the ABS system to achieve maximum braking pressure. Once a panic brake application is detected, the system will remain activated as long as the brake pedal is pressed or ABS is engaged. The system is deactivated by either releasing the brake pedal or coming to a complete stop. When the system activates, noise from the ABS pump motor and brake pedal pulsation may be observed; this is normal. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates ABS when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled, ! P normal braking is still effective. If your BRAKE warning lamp BRAKE illuminates with the parking brake released, have your brake system serviced immediately. 272 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Parking brake Apply the parking brake whenever the vehicle is parked. To set the parking brake, press the parking brake pedal down until the pedal stops. The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the ignition is turned on) until the parking brake is released. ! P BRAKE WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave the vehicle. For vehicles with the push button start system, remove the IA key whenever you leave the vehicle. The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Press the parking brake pedal downward again to release the parking brake. Driving with the parking brake on will cause the brakes to wear out quickly and reduce fuel economy. Note: If the vehicle is driven with the parking brake applied, a chime will sound. 273 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving ADVANCETRAC姞 WITH ROLL STABILITY CONTROL™ (RSC姞) STABILITY ENHANCEMENT SYSTEM The AdvanceTrac威 with RSC威 system provides the following stability enhancement features for certain driving situations: • Traction control system (TCS), which functions to help avoid drive-wheel spin and loss of traction. • Electronic stability control (ESC), which functions to help avoid skids or lateral slides. • Roll Stability Control™ (RSC威), which functions to help avoid a vehicle roll-over. • Curve Control, which functions to help maintain the desired turn by reducing speed. WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac威 with RSC威 system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac威 with RSC威 system. Install any aftermarket stereo loudspeaker as far as possible from the front center console, the tunnel, and the front seats in order to minimize the risk of interfering with the AdvanceTrac威 with RSC威 sensors. Reducing the effectiveness of the AdvanceTrac威 with RSC威 system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. WARNING: Remember that even advanced technology cannot defy the laws of physics. It’s always possible to lose control of a vehicle due to inappropriate driver input for the conditions. Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage. Activation of the AdvanceTrac威 with RSC威 system is an indication that at least some of the tires have exceeded their ability to grip the road; this could reduce the operator’s ability to control the vehicle, potentially resulting in a loss of vehicle control, vehicle rollover, personal injury and death. If your AdvanceTrac威 with RSC威 system activates, SLOW DOWN. 274 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: If a failure has been detected within the AdvanceTrac威 with RSC威 system, the stability control light and stability control off light will illuminate steadily. Verify that the AdvanceTrac威 with RSC威 system is not manually disabled. Select traction control off in the message center. If the stability control and stability control off lights still illuminate steadily, have the system serviced by an authorized dealer immediately. Operating your vehicle with AdvanceTrac威 with RSC威 disabled could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. The AdvanceTrac威 with RSC威 system automatically enables each time the engine is started. All features of the AdvanceTrac威 with RSC威 system (TCS, ESC, RSC威 and Curve Control) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires it. The AdvanceTrac威 with RSC威 system includes a traction control off selection in the message center. The stability control light and stability control off light in the instrument cluster will illuminate temporarily during start-up as part of a normal system self-check, or during driving if a driving situation causes the AdvanceTrac威 with RSC威 system to operate. If the stability control light and stability control off light remain steadily illuminated, have the system serviced by an authorized dealer immediately. The message center will also indicate a failure with the brake system. When AdvanceTrac威 with RSC威 performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. When an event occurs that activates AdvanceTrac威 with RSC威 you may experience the following: • A deceleration of the vehicle • The stability control light will flash. • A vibration in the pedal when your foot is on the brake pedal • If the driving condition is severe and your foot is not on the brake, the brake pedal may move as the systems applies higher brake forces. You may also hear a whoosh of air from under the instrument panel during this severe condition. • The brake pedal may feel stiffer than usual. • Engine power may be reduced. 275 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Traction control system (TCS) The traction control system is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem: engine traction control and brake traction control. Engine traction control works to limit drive-wheel spin by momentarily reducing engine power. Brake traction control works to limit wheel spin by momentarily applying the brakes to the wheel that is slipping. Traction control is most active at low speeds. During TCS events, the stability control light in the instrument cluster will flash. If the TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down. In this situation, TCS will use only engine power reduction or transfer to help control the wheels from over-spinning. When the brakes have cooled down, the system will regain all features. Anti-lock braking, RSC威, ESC and Curve Control are not affected by this condition and will continue to function during the cool-down period. The engine traction control and brake traction control systems may be deactivated in certain situations. See the Turning traction control off section following. Electronic stability control (ESC) Electronic stability control (ESC) may enhance your vehicle’s directional stability during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. The ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. During ESC events, the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the ESC system, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a snow-free road from a snow-covered side street, or vice versa 276 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving • Entering a paved road from a gravel road, or vice versa • Cornering while towing a heavily loaded trailer (refer to Trailer towing in the Tires, Wheels and Loading chapter). Roll Stability Control™ (RSC威) Roll Stability Control™ (RSC威) may help to maintain roll stability of the vehicle during adverse maneuvers. The RSC威 system operates by detecting the vehicle’s roll motion and the rate at which it changes and by applying the brakes to one or more wheels individually. During an event that activates the RSC威 system, the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the RSC威 system, which include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle Curve Control Curve control may enhance your vehicle’s ability to follow the road during adverse maneuvers, for example when cornering severely or avoiding objects in the roadway. Curve Control operates by reducing engine power and, if necessary, applying brakes to one or more of the wheels individually. During Curve Control events, the stability control light in the instrument cluster will flash and the brake lamps may illuminate. Certain adverse driving maneuvers may activate the Curve control system, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Cornering while towing a heavily loaded trailer (see Trailer towing in the Tires, Wheels and Loading chapter). The Curve Control system may be deactivated in certain terrain management modes. See Terrain management later in this chapter. Turning traction control off If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off traction control in the AdvanceTrac威 with RSC威 system may be beneficial because the wheels are allowed to spin. This will restore full engine power and will enhance momentum through the obstacle. 277 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving To turn off traction control in the AdvanceTrac威 system, select traction control off in the message center. Full features of the AdvanceTrac威 system can be restored by selecting it on again or by turning off and restarting the engine. If you switch off traction control in the AdvanceTrac威 with RSC威 system, the stability control off light will illuminate steadily. Selecting OFF traction control on again will turn off the stability control off light. Note: In R (Reverse), ABS and the engine traction control and brake traction control features will continue to function; however, ESC, RSC威 and Curve Control are disabled. Note: Curve Control can be disabled with the terrain management control (if equipped). See Terrain Management later in this chapter. AdvanceTrac威 Features Stability control Message TCS Operation Mode light center display ) ( Turns on System Default at start-up at None Enabled initialization start-up Traction TRACTION Selected once On Disabled control off CONTROL OFF Selected again AdvanceTrac威 TRACTION Off Enabled after deactivation fully enabled CONTROL ON Note: The ESC/RSC威/Curve Control systems cannot be turned on or off through the message center. Trailer sway control When properly equipped, trailer sway control will use the vehicle’s AdvanceTrac威 with RSC威 system to detect and help reduce trailer sway by applying brake force at individual wheels and, if necessary, by reducing engine power. Trailer sway control is only enabled above 40 mph (64 km/h). 278 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: Trailer sway control does not prevent a trailer from swaying, it mitigates the sway from increasing once it has occurred. If you are experiencing trailer sway it is likely that the trailer is improperly loaded for the correct tongue weight or the speed of the vehicle and trailer is too high. Pull the vehicle-trailer over to a safe location to check the trailer weight distribution and tongue load and reduce speed to a safe level while towing. If trailer sway is experienced, SLOW DOWN. During trailer sway control events, the stability control light in the instrument cluster will flash momentarily. The message center will also display TRAILER SWAY REDUCE SPEED. In some cases when trailer sway is detected, the vehicle speed is too high and may be at or above a speed at which trailer sway will grow continuously. This may cause the system to activate multiple times, and you may experience a slight deceleration of the vehicle. Disabling trailer sway control Trailer sway control can be disabled during any key cycle. Refer to Message center in the Instrument Cluster chapter for more information. Note that even if it was disabled before turning off the vehicle, trailer sway control will be re-enabled at each new key cycle. WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury, or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (e.g., hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation. HILL DESCENT CONTROL™ (IF EQUIPPED) Hill descent control allows the driver to set and maintain vehicle speed while descending steep grades in various surface conditions. WARNING: Hill descent control cannot control descent in all surface conditions and circumstances, such as ice or extremely steep grades. Hill descent control is a driver assist system and cannot substitute for good judgment by the driver. Failure to do so may result in loss of vehicle control, crash or serious injury. 279 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Hill descent control can maintain vehicle speeds on downhill grades between 3 mph (5 km/h) and 20 mph (32 km/h). Above 20 mph (32 km/h), the system remains armed, but descent speed cannot be set or maintained. WARNING: Hill descent control does not provide hill hold at zero mph (0 km/h). When stopped, the parking brake must be applied and/or the vehicle must be placed in P (Park) or it may roll away. Hill descent control requires a cooling down interval after a period of sustained use. The amount of time that the feature can remain active before cooling varies with conditions. The system will provide a warning in the message center and a chime will sound when the system is about to disengage for cooling. At this time, manually apply the brakes as needed to maintain descent speed. Enabling hill descent control and setting the descent speed 1. Press and release the hill descent button located in the center of the terrain management control. A light in the control will illuminate and chime will sound when this feature is activated. 2. To increase descent speed, press the accelerator pedal until the desired speed is reached. To decrease descent speed, press the brake pedal until the desired speed is reached. Whether accelerating or decelerating, once the desired descent speed is reached, remove your feet from the pedals and the chosen vehicle speed will be maintained. Note: Noise from the ABS pump motor may be observed during hill descent control operation. This is a normal characteristic of the ABS and should be no reason for concern. Hill descent modes • At speeds below 20 mph (32 km/h): When the HDC button is pressed and HDC is active, HILL DESCENT CONTROL ACTIVE will appear in the message center for several seconds. • At speeds below 20 mph (32 km/h): When the HDC button is pressed and conditions are not correct for hill descent activation, the HDC system will be enabled, the light on the button will be on solid and HILL DESCENT CONTROL READY will be displayed in the message center for several seconds. 280 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving • At speeds above 20 mph (32 km/h): When the HDC button is pressed, the HDC system will be enabled, the light on the button will be illuminated, and FOR HILL CNTRL, 20 MPH OR LESS will be displayed in the message center for several seconds. • For HDC to enable, the vehicle must be in a drive gear or (R) Reverse. If the vehicle is in P (Park) or N (Neutral) and the HDC button is pressed, FOR HILL CNTRL, SELECT GEAR will be displayed in the message center for several seconds. Refer to Message center in the Instrument Cluster chapter for hill descent control messages. STEERING Your vehicle is equipped with an electric power-assisted steering (EPAS) system. There is no fluid reservoir to check or fill. If your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes more effort. Extreme continuous steering may increase the effort it takes for you to steer. This occurs to prevent overheating and permanent damage to your steering system. If this should occur, you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage. Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. The EPS system has diagnostic checks that continuously monitor the EPS system to ensure proper operation. When a system error is detected, the following message SERVICE POWER STEERING, SERVICE POWER STEERING NOW or POWER STEERING ASSIST FAULT may display in the message center. Refer to the Message center in the Instrument Cluster chapter for more information. WARNING: The EPS system has diagnostics checks that continuously monitor the EPS system to ensure proper operation of the electronic system. When an electronic error is detected, the message POWER STEERING ASSIST FAULT will be displayed in the message center. If this happens, stop the vehicle in a safe place, and turn off the engine. After at least 10 seconds, reset the system by restarting the engine, and watch the message center for POWER STEERING ASSIST FAULT. If the message returns, or returns while driving, take the vehicle to your dealer to have it checked. With the message displayed, the steering assist is turned off, making the vehicle harder to steer. 281 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: If the message SERVICE POWER STEERING is displayed in the message center, the EPS system has detected a problem with the system function. On the next ignition cycle, the message SERVICE POWER STEERING NOW will be displayed and steering assist will be removed until the steering system is serviced. Have your vehicle taken to the nearest dealer as soon as possible. If the steering wanders or pulls, check for: • an improperly inflated tire. • uneven tire wear. • loose or worn suspension components. • loose or worn steering components. • improper steering alignment. A high crown in the road or high crosswinds may also make the steering seem to wander/pull. PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. Utility vehicles and trucks have larger tires and increased ground clearance, giving the vehicle a higher center of gravity than a passenger car. WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed or abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. 282 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Do not overload your vehicle and use extra precautions, such as driving at slower speeds, avoiding abrupt steering changes and allowing for increased stopping distance, when driving a heavily loaded vehicle. Over-loading or loading the vehicle improperly can deteriorate handling capability and contribute to loss of vehicle control and vehicle rollover. BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock (BSI) feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed. If you cannot move the gearshift lever out of P (Park) with ignition in the on position and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to Fuses and relays in the Roadside Emergencies chapter. If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake and turn the ignition off. 2. Open the small forward storage compartment, and remove the rubber protective cover. 3. Using a screwdriver (or similar tool), carefully pry off and remove the BSI access cover. 283 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving 4. Locate the brake shift interlock lever in front of the shifter assembly. 5. Apply the brake pedal. Gently pull and hold the brake shift interlock lever while pulling the gearshift lever out of the P (Park) position and into the N (Neutral) position. 6. Install the BSI access cover. 7. Apply the brake pedal, start the vehicle, and release the parking brake. See your authorized dealer as soon as possible if this procedure is used. WARNING: Do not drive your vehicle until you verify that the brakelamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure. Use wheel chocks if appropriate. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. AUTOMATIC TRANSMISSION OPERATION Automatic transmission adaptive learning Your transmission is equipped with an adaptive learning strategy found in the vehicle computer. This feature is designed to increase durability and provide consistent shift feel over the life of the vehicle. A new vehicle or transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned. 284 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving L D N R P Understanding the gearshift positions of the 6–speed automatic transmission Your vehicle has been designed to improve fuel economy by reducing fuel usage while coasting or decelerating. When you take your foot off the accelerator pedal and the vehicle begins to slow down, the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating. This fuel economy benefit may be perceived as a light to medium braking sensation when removing your foot from the accelerator pedal. P (Park) This position locks the transmission and prevents the front wheels from turning. To put your vehicle in gear: • Press the brake pedal • Move the gearshift lever into the desired gear To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. 285 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six. The automatic transmission shift strategy has the ability to detect hilly terrain or mountainous areas and will provide a limited amount of grade assist features automatically. Refer to D (Drive) with Grade assist or SelectShift for more information. D (Drive) with Tow on The tow feature improves transmission operation when towing a trailer or a heavy load. All transmission gear ranges are available when using tow. Tow can be activated by pressing the TOW switch located on the instrument panel by the headlamp control. The TOW/HAUL message will illuminate in the instrument cluster. The tow feature delays upshifts to reduce frequency of transmission shifting. Tow also provides engine braking in all forward gears when the transmission is in the D (Overdrive) position. This engine braking will slow the vehicle and assist the driver in controlling the vehicle when descending a grade. Depending on driving conditions and load conditions, the transmission may downshift, slow the vehicle and control the vehicle speed when descending a hill, without the accelerator pedal being pressed. The amount of downshift braking provided will vary based upon the amount the brake pedal is depressed. To deactivate the tow feature and return to normal driving mode, press the TOW button. The tow light will no longer be illuminated. When you shut-off and restart the engine, the transmission will automatically return to normal D (Overdrive) mode (tow off). WARNING: Do not use the tow feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control. 286 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving L D N R P D (Drive) with Grade Assist Pressing the transmission control switch on the side of the gearshift lever activates grade assist and cancels overdrive. Grade assist: • Provides additional grade (engine) braking and extends lower gear operation on uphill climbs for hilly terrain or mountainous areas. • Provides additional engine braking through the automatic transmission shift strategy which reacts to vehicle inputs (vehicle acceleration, accelerator pedal, brake pedal and vehicle speed). • Allows the transmission to select gears that will provide the desired engine braking based on the vehicle inputs mentioned above. This will increase engine RPM during engine braking. • The grade assist lamp in the instrument cluster is illuminated. Grade assist is designed to aid the driver with optimal gear selection in hilly terrain or mountainous areas but is not intended for normal operation. It is recommended that you return to O/D (overdrive mode) on flat terrain to provide the best fuel economy and transmission function. To return to normal D (Drive) position (with O/D), press the transmission control switch again. • The grade assist lamp in the instrument cluster will not be illuminated. • The transmission will operate in gears one through six. L (Low) • Provides maximum engine braking. • Will downshift to the lowest available gear for the current vehicle speed; allows for first gear when vehicle reaches slower speeds. • Is not intended for use under extended or normal driving conditions and results in lower fuel economy. 287 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving M (Manual) This vehicle may be equipped with a SelectShift Automatic™ transmission (SST) gearshift lever. SST is an automatic transmission with the ability for the driver to change gears up or down. By moving the gearshift lever from D (Drive) to M (Manual), you now have control of selecting the gear you desire using the toggle switch on the gearshift lever. M D N R P Understanding your SelectShift Automatic™ Transmission (SST) • To manually downshift the transmission with the gearshift lever in M (Manual), press – on the gearshift lever. • To manually upshift the transmission with the gearshift lever in M (Manual), press + on the gearshift lever. Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1-2 15 mph (24 km/h) 2-3 25 mph (40 km/h) 3-4 40 mph (64 km/h) 4-5 45 mph (72 km/h) 5-6 50 mph (80 km/h) The message center display in the instrument cluster will show the current selected gear you are in. In order to prevent the engine from running at too low an RPM, which may cause it to stall, the SST will automatically make some downshifts even if it has determined that you have not downshifted in time. It will still allow you to downshift at any time as long as the SST determines that the engine will not be damaged from over-revving. Engine damage may occur if excessive engine revving is held without shifting. 288 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Hill start assist (HSA) The hill start assist feature makes it easier to pull away when the vehicle is on a slope without the need to use the parking brake. When the hill start assist feature is active, the vehicle will remain stationary on the slope for up to two seconds after you release the brake pedal. During this time, you have time to move your foot from the brake to the accelerator pedal and pull away. The brakes are released automatically once the engine has developed sufficient drive to prevent the vehicle from rolling down the slope. This is an advantage when pulling away on a slope; for example from a car park ramp, traffic lights or when reversing uphill into a parking space. WARNING: The hill start assist feature does not replace the parking brake. When you leave the vehicle, always apply the parking brake and select first or reverse gear. Using hill start assist The hill start assist feature is activated automatically when the vehicle is stopped on a slope greater than five degrees. The hill start assist feature operates with the vehicle facing downhill if reverse gear is selected. The hill start assist feature will not operate if the parking brake is activated. WARNING: You must remain in the vehicle once you have activated the hill start assist feature. Activating hill start assist 1. Press the brake pedal to bring the vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that the vehicle is on a slope, the hill start assist feature will be activated automatically. 3. When you remove your foot from the brake pedal, the vehicle will remain on the slope without rolling away for approximately up to two seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will be released automatically. WARNING: If the engine is revved excessively, or if a malfunction is detected when the hill start assist feature is active, the hill start assist feature will be deactivated. 289 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving If your vehicle gets stuck in mud or snow If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. REVERSE SENSING SYSTEM (IF EQUIPPED) The reverse sensing system (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) gear is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. WARNING: To help avoid personal injury, please read and understand the limitations of the reverse sensing system as contained in this section. Reverse sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at “parking speeds”. Inclement weather may also affect the function of the RSS; this may include reduced performance or a false activation. WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS. WARNING: This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground. WARNING: Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the RSS system may create false beeps. 290 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases. When the obstacle is less than 10 inches (25.0 cm) away, the tone will sound continuously. If the RSS detects a stationary or receding object further than 10 inches (25.0 cm) from the side of the vehicle, the tone will sound for only three seconds. Once the system detects an object approaching, the tone will sound again. While receiving a warning the radio volume will be reduced to a predetermined level. After the warning goes away, the radio will return to the previous value. Note: If the system cannot be turned off, refer to MyKey威 in the Locks and Security chapter for more information The RSS automatically turns on when the gearshift lever is placed in R (Reverse) and the ignition is on. A control in the message center allows the driver to disable the system, refer to Message center in the Instrument Cluster chapter for more information. Keep the RSS sensors (located on the rear bumper/fascia) free from snow, ice and large accumulations of dirt (do not clean the sensors with sharp objects). If the sensors are covered, it will affect the accuracy of the RSS. If your vehicle sustains damage to the rear bumper/fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms. 291 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rear video camera system, located on the liftgate above the license plate, provides a video image of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle. To use the rear video camera system, place the transmission in R (Reverse). An image will display on the touchscreen display. The area displayed on the screen may vary according to the vehicle orientation and/or road condition. The rear video camera includes the following features that will assist the driver in reverse driving. Active guidelines (if equipped) and fixed guidelines The active guidelines show the path of intended motion of the vehicle while reversing. The fixed guidelines assist a driver with backing into a parking space or aligning with an object behind the vehicle. To turn this feature on or off when the vehicle is not in R (Reverse), do the following on the touchscreen: 1. Select Menu 2. Select Vehicle 3. Select Rear View Camera The fixed guideline options are ON and OFF. The active guideline options are ACTIVE + FIXED, FIXED and OFF. • (1) Rear bumper Zoom • (2) Red zone 5 4 3 2 • (3) Yellow zone • (4) Green zone • (5) Active guidelines (if equipped) 1 Active guidelines (5) will only be shown with fixed guidelines (2), (3) and (4). 292 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving To use active guidelines, turn the steering wheel and point the active guidelines towards an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path. Active guidelines project the intended path of the vehicle. Fixed guidelines show the actual direction the vehicle is moving. The fixed and active guidelines will fade in and out depending on the steering wheel position. When the steering wheel position is straight, the active guidelines will not be shown. Always use caution while backing. Objects in the red zone (2) are closest to your vehicle and objects in the green zone (4) are further away. Objects are getting closer to your vehicle as they move from the green zone (4) to the yellow (3) or red zones (2). Use the side mirrors and rearview mirror to get better coverage on both sides and rear of the vehicle. Visual park aid alert (if equipped) Visual park aid alert allows the driver to see the area that is causing the reverse sensing system to beep. The visual alerts are red, yellow or green highlights which appear on top of the video image when an object is detected by the reverse sensing system. The visual alert will highlight the closest object detected by the reverse sensing system. The reverse sensing alert can be disabled and if visual park aid alert is enabled, highlighted areas will still be displayed. To turn this feature on or off when the vehicle is not in R (Reverse), do the following on the touchscreen: 1. Select Menu 2. Select Vehicle 3. Select Rear View Camera The visual park aid alert options are ON and OFF. Note: The reverse sensing system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects. Manual zoom The manual zoom feature assists drivers with connecting their vehicle to a trailer for the purpose of towing. It allows the driver to manually zoom closer to an object behind the vehicle. The zoomed image keeps the bumper in the image to provide a reference. 293 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Press (+) or (-) to manually adjust the zoom levels. You can choose from OFF, Level 1, Level 2 and Level 3. The selected level will appear between the buttons (i.e. Level 1). When activating manual zoom mode, the system always starts from OFF. When enabled, Level 1, Level 2, or Level 3 will only be active while the vehicle is in R (Reverse). The feature disables outside of R (Reverse) and must be re-enabled the next time the vehicle shifts into R (Reverse). When manual zoom is enabled, only Zoom the centerline will be shown. {zoom level} Rear camera delay After shifting out of R (Reverse) and into any gear other than P (Park), the image will remain until the vehicle speed reaches six mph (10 km/h). This will only occur if the rear camera delay feature is on, or until any radio button is selected. The default setting for the rear camera delay is ON. To turn this feature on or off when the vehicle is not in R (Reverse), do the following: 1. Select Menu 2. Select Vehicle 3. Select Rear View Camera The rear camera delay options are ON and OFF. The camera lens for the reverse camera system is located on the liftgate. Keep the lens clean so the video image remains clear and undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner. When towing, the reverse camera system will only see what is being towed behind the vehicle. This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. Active guidelines, fixed guidelines, visual park aid alert and manual zoom features are only available when the vehicle is in R (Reverse). 294 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving If the vehicle is in R (Reverse) and the liftgate is ajar, no rear video camera features will be displayed. A message will be displayed on the touchscreen if the liftgate is ajar. After activating or deactivating a rear video camera feature, the touchscreen will show a preview of the feature(s) selected. Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. WARNING: The rearview camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage. WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system. WARNING: Backup as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: When manual zoom is enabled (Level 1, Level 2 or Level 3), the full area behind the vehicle will not be shown. Be aware of your surroundings when using the manual zoom feature. WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the liftgate is ajar. WARNING: Use caution when turning ON or OFF camera features while in R (Reverse). Make sure the vehicle is not moving. If the back end of the vehicle is hit or damaged, then check with your authorized dealer to have your rear video system checked for proper coverage and operation. 295 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Night time and dark area use At night time or in dark areas, the camera system relies on the reverse lamp lighting to produce an image. Therefore, it is necessary that both reverse lamps are operating in order to get a clear image in the dark. If either of the lamps are not operating, stop using the camera system, at least in the dark, until the lamp(s) are replaced and functioning. Servicing • If the image comes on while the vehicle is not in R (Reverse), have the system inspected by your authorized dealer. • If the image is not clear, check if anything is covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer. COLLISION WARNING SYSTEM (IF EQUIPPED) The collision warning with brake support, is designed to alert the driver of certain collision risks with a red warning light located above the dashboard and an audible warning chime. The brake support assists the driver in reducing the collision speed, by pre-charging the brakes. WARNING: This system is designed to be a supplementary driving aid. It is not intended to replace the driver’s attention, and judgment, or the need to apply the brakes. This system does NOT activate the brakes automatically. Failure to press the brake pedal to activate the brakes may result in a collision. WARNING: The collision warning system with brake support cannot help prevent all collisions. Do not rely on this system to replace driver judgment and the need to maintain distance and speed. Note: The collision warning with brake support will not detect, warn, or respond to potential collisions with vehicles to the rear or sides of the vehicle. 296 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Operation The radar sensor detects vehicles ahead that are moving in the same direction as your vehicle. If the radar detects that your vehicle is rapidly closing on another vehicle a red warning light will illuminate and an audible warning chime will sound. After that, if the risk of collision further increases after the warning light, the brake support prepares the brake system for rapid braking. This may be apparent to the driver. However, the system will not automatically activate the brakes. The vehicle will not stop unless the driver presses the brake pedal. If the brake pedal is pressed then braking is implemented with full brake function, even if the force on the brake pedal is light. The collision warning system is active at speeds above approximately 5 mph (8 km/h). Collision warning system limitations Due to the nature of radar technology, there may be certain instances where vehicles will not provide a collision warning. These include: • Stationary or slow moving vehicles below 6 mph (10 km/h). • Pedestrians or objects in the roadway. • Oncoming vehicles in the same lane. • Severe weather conditions (see also blocked sensor section). • Debris build-up on the grille near the headlamps (see block sensor section). • Small distance to vehicle ahead. • Steering wheel and pedal movements are large (very active driving style). • High interior temperatures, which may deactivate the illumination or the warning lamps until the interior temperature reduces (audible warning will alert the driver). In addition, sun load and sunglasses may reduce the visibility of the warning lamps. Therefore, it is recommended to keep the audible warning on. 297 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: The collision warning system’s brake support can only help reduce the speed at which a collision occurs if the driver applies the vehicle’s brakes. The brake pedal must be pressed just like for any typical braking situation. Blocked sensor If a message regarding a blocked sensor is displayed, the radar signals from the sensor, located behind a fascia cover near the driver side of the lower grille, have been obstructed. When the radar signals are obstructed, a vehicle ahead cannot be detected and the collision warning system will not function. The following table lists possible causes and actions for this message being displayed. Cause The surface of the radar in the grille is dirty or obstructed in some way The surface of the radar in the grille is clean but the message remains in the display Heavy rain, spray, snow, or fog is interfering with the radar signals Swirling water, or snow or ice on the surface of the road may interfere with the radar signals 298 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Action Clean the grille surface in front of the radar or remove the object causing the obstruction Wait a short time. It may take several minutes for the radar to detect that it is no longer obstructed The collision warning system is temporarily disabled. Collision warning should automatically reactivate a short time after the weather conditions improve. The collision warning system is temporarily disabled. Collision warning should automatically reactivate a short time after the weather conditions improve. Driving Activating/deactivating collision warning system To turn the warning system and/or chime on or off and set the warning sensitivity <– –>, refer to Message center in the Instrument Cluster chapter. Note: If the system cannot be turned off in a MyKey™ equipped vehicle, refer to MyKey™ in the Locks and Security chapter for more information. Note: If collision warnings are perceived as being too frequent or disturbing then the warning sensitivity can be reduced, though the manufacturer recommends using the highest sensitivity setting where possible. Setting lower sensitivity would lead to fewer and later system warnings. Refer to the Message center in the Instrument Cluster chapter for instructions on reducing the sensitivity. ACTIVE PARK ASSIST (APA) (IF EQUIPPED) Active park assist (APA) will detect an available parallel parking space and automatically steer the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. The system will visually and/or audibly instruct the driver to park the vehicle. WARNING: This system is designed to be a supplementary park aid. It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the APA is in use. Conditions in which the system may not work: • Something passes between the front bumper and the space such as a pedestrian or cyclist • The edge of the neighboring parked vehicle is high from the ground such as a bus, tow truck or flatbed truck 299 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Automatic search for parking space To start, press the APA control switch (on the left side of the instrument panel below the headlamp switch). The touch screen will display SEARCHING FOR PARKING SPACE ON RIGHT (LEFT/SIDE) and a corresponding graphic. To designate what side of the street to search on, use the turn signal to indicate on which side of the vehicle APA will park. (If the turn signal is not on, the system will automatically search the passenger side.) For best performance, the driver should drive the vehicle as parallel as possible while passing a parking space. If driven too fast (above 18 mph [30 km/h]) for the system to measure parking spaces, the touch screen will display REDUCE SPEED TO CONTINUE WITH ACTIVE PARK ASSIST. When the system has found a space, the touch screen will display PARKING SPACE FOUND ON LEFT (RIGHT) SIDE, PULL FORWARD TO PARK followed by a chime. Drive forward until the touch screen displays PARKING SPACE FOUND ON LEFT (RIGHT) SIDE STOP VEHICLE TO PARK followed by a chime. When you stop the vehicle in position to begin parking, the touch screen displays REMOVE HANDS FROM STEERING WHEEL SHIFT TO TO PARK ON LEFT (RIGHT) SIDE. The driver should always come to a complete stop before changing gears. 300 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Automatic steering into parking space Automatic steering is activated when you stop the vehicle, remove your hands from the steering wheel and select the R (Reverse) gear. Be sure the steering wheel motion is not obstructed by any objects. The vehicle will steer itself from this point on as you follow the instructions in the touch screen to safely move the vehicle reverse and forward in the space. You may cancel APA at any time by grabbing the steering wheel or by pressing the APA control switch. When the vehicle is in R (Reverse) the touch screen displays PLEASE CHECK SURROUNDINGS FOR SAFETY PARKING ON LEFT (RIGHT) SIDE BACK UP SLOWLY and a corresponding graphic. When you determine the vehicle is back far enough or you hear a solid tone from the reverse sensing system, bring the vehicle to a complete stop and move the gearshift to D (Drive). The touch screen will now display PLEASE CHECK SURROUNDINGS FOR SAFETY PULL FORWARD SLOWLY along with a corresponding graphic. When you determine the vehicle is far enough forward or a solid tone from the forward sensing system (if equipped) is heard, bring the vehicle to a complete stop and move the gearshift to R (Reverse). The touch screen may display PLEASE CHECK SURROUNDINGS FOR SAFETY STOP VEHICLE BACK UP SLOWLY along with a corresponding graphic. The system may offer subsequent backward and forward maneuvers before proceeding to the finish phase. 301 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving APA finished When active park assist has completed the automated steering, the touch screen displays ACTIVE PARK ASSIST FINISHED followed by a chime. The driver is responsible to assess and correct as necessary the final parking position and put the vehicle in P (Park). The system can also be deactivated at any time by the following: • Pressing the APA control switch. • Grabbing the steering wheel. • Exceeding a vehicle speed of 18 mph (30 km/h) for 30 seconds during active park searching. • Exceeding a vehicle speed of 6 mph (10 km/h) during automatic steering. • Deactivating the AdvanceTrac威 system or the system has activated on a slippery or loose surface. • ABS activation or failure. • Any door (except the driver’s door) opens. • Something touching the steering wheel. If a fault is present in the system, the message CAUTION! ACTIVE PARK ASSIST FAULT PLEASE REFER TO OWNER’S MANUAL will be displayed followed by a chime. Occasional active park assist messages may occur in normal operation. For recurring or frequent active park assist faults, contact an authorized dealer to have your vehicle serviced. The system should not be used if: • a foreign object (i.e. bike rack, trailer, etc.) is attached to the front or rear of the vehicle or at another location close to the sensors. • the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is used. 302 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Troubleshooting Why isn’t APA searching for a parking space? • You may have deactivated the AdvanceTrac威 system. • One of the doors (except the driver’s door) may not be securely closed. Why doesn’t APA offer a particular parking space? • Something may be contacting the front bumper or side sensors. Clear any material stuck to the sensors. • There may not be enough room to maneuver the vehicle into the space. Remember, there needs to be enough space on the opposite side of the vehicle to allow the front of the vehicle to swing out as you back into the space. • The vehicle is not driven close enough to the parking space, less than 60 inches (1.5 m) from neighboring parked vehicles. • The vehicle is driven too close to the side objects (e.g. less than 16 inches [41 cm] from neighboring parked vehicles). • You may be driving in R (Reverse). APA can only look for a parking space while moving forward. Why doesn’t APA position the vehicle where I want in the space? • The driver allows the vehicle to roll in the opposite direction of the transmission (such as rolling forward when R (Reverse) gear is selected. • You may be driving in R (Reverse). APA can only look for a parking space while moving forward. • There may be an irregular curb along the parking space. APA might not be able to align the vehicle to curbs that are damaged, very shallow or covered with material such as debris, leaves, snow, or tarps. • The vehicles or objects bordering the space may not be positioned appropriately. • The vehicle was pulled further up from the parking space than usual while driving by the space. APA performs best when you drive the same distance past the entire length of the parking space. • The tires may not be installed and maintained correctly. For example, one or more tires may not be inflated correctly, may not be of the same size, or may not be authorized for use on this vehicle. • The vehicle had a repair or alteration that is not authorized by the manufacturer. • One of the parked vehicles has a high altitude attachment (i.e. salt sprayer, snow plow, moving truck high bed, etc.) High altitude attachments may not be detected by the system. 303 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving • The parking space length or parked objects position have changed after the vehicle has passed the parking space. • The temperature around your vehicle changes quickly, such as driving from a heated garage into the cold, or after leaving a car wash. As a result, the outside air temperature displayed in the vehicle may not be close enough to the actual temperature. APA relies on correctly sensing the temperature outside for precisely positioning the vehicle. BLIND SPOT MIRRORS (IF EQUIPPED) Blind spot mirrors have an integrated convex spotter mirror built into the upper outboard corner of the outside mirrors. They are designed to assist the driver by increasing visibility along the side of the vehicle. For more information on your side view mirrors, refer to Exterior mirrors in the Driver Controls chapter. Driving with blind spot mirrors Before a lane change, check the main mirror first, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you are going to change lanes. Glance over 3 your shoulder to verify traffic is clear, and carefully change lanes. When the approaching vehicle is at a distance, its image is small and near the inboard edge of the main 2 mirror. As the vehicle approaches, the image becomes larger and begins to move outboard across the main mirror (1). As the vehicle approaches its image will transition 1 from the main mirror and begin to appear in the blind spot mirror (2). As the vehicle leaves the blind spot mirror it will transition to the driver’s peripheral field of view (3). WARNING: Objects in the blind spot mirror are closer than they appear. 304 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving BLIND SPOT INFORMATION SYSTEM (BLIS姞) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS威 is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (3 meters) beyond the bumper. This area is referred to as the blind zone. The BLIS威 will alert the driver to the presence of motorized vehicles in these areas while driving on roads and freeways. The system is not designed to prevent contact with other vehicles or objects. The system is designed to provide a warning to assist the driver in detecting vehicles in the blind zones. The system will not detect infrastructure, pedestrians, or cyclists. WARNING: To help avoid injuries, NEVER use the BLIS威 as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes. BLIS威 is not a replacement for careful driving and only an assist. The BLIS威 and CTA has a yellow indicator (also referred to as the alert) located in the left and right exterior mirrors. When the vehicle is started, the BLIS威 automatically illuminates both indicators for several seconds indicating the system is operating. The first time you place the transmission in D (Drive) after starting the engine and drive forward at a speed greater than 3 mph (5 km/h) the BLIS威 system becomes active. Afterwards, the BLIS威 remains active for all speeds including zero mph. BLIS威 is also active if the transmission is placed in N (Neutral). If the transmission is shifted out of D (Drive) or N (Neutral) the system will enter the CTA mode (see CTA operation below). Once shifted back into D (Drive) the BLIS威 mode will activate once driven above 3 mph (5 km/h). 305 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving The BLIS威 will trigger the alert for vehicles that enter your blind zone from the rear or merge into the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds. Note: For vehicles that pass through the blind zone quickly, typically less than two seconds, the BLIS威 will not illuminate the alert. The BLIS威 consists of two radar sensors each located rearward of the rear wheels hidden behind the bumper fascia. Do not place any type of bumper sticker in this area. Note: The BLIS威 typically will not detect parked vehicles, humans, animals, or infrastructure (fences, guard rails, trees, etc.). The BLIS威 does not function when the transmission is in R (Reverse) or P (Park). The BLIS威 does not provide any additional warning when your turn signal is activated. BLIS威 detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected. Below is a list of circumstances that may cause non-detection: • Debris build-up on the rear quarter panel fascias • Certain maneuvering of vehicles entering and exiting the blind zone • Vehicles passing through the blind zone at very fast rates • Severe weather conditions • When several vehicles forming a convoy pass through the blind zone. BLIS威 False Alerts Due to the nature of radar technology, there may be certain instances when the BLIS威 will alert with no object present in the blind zone. This is known as a false alert. Some level of false alerts are normal. Circumstances that may cause a false alert are; guardrails, freeway concrete walls, cyclone fencing, sharp turns around a pole or building, or coming to a stop with a vehicle directly behind but very close. False alerts are temporary and self correct. 306 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R (Reverse) is selected and the vehicle is backing out of a front-in parking spot. It sounds a series of tones and flashes the BLIS威 indicator found on the exterior mirror on the side of the approaching vehicle. Additionally, the message center will display either, VEHICLE COMING FROM RIGHT or VEHICLE COMING FROM LEFT to warn the driver from which direction vehicles are approaching. The system is not designed to prevent contact with other vehicles or objects. The system is designed to provide a warning to assist the driver in detecting vehicles in the blind zones. The system will not detect infrastructure, pedestrians, or bicyclists. WARNING: To help avoid personal injury, NEVER use the CTA system as a replacement for using the side and rear view mirrors and looking over your shoulder before backing out of a parking space. CTA is not a replacement for careful driving and only an assist. The CTA system detects vehicles approaching up to 45 feet (14 meters) away. Coverage decreases when vehicles and objects in close proximity block the CTA sensors (refer to figure for approximate zone coverage areas [sensor obstructed for vehicle on left]). Backing slowly from the parking spot in these situations helps to increase the sensor coverage and effectiveness. 307 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed for vehicle on left]). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected. Below is a list of circumstances that may cause non-detection: • Debris build-up on the rear quarter panel fascias • The rear quarter panel radar beams are obstructed or partially obstructed by an adjacently parked vehicle or object. • Approaching vehicles passing at speeds greater than 15 mph (24 km/h) • Severe weather conditions • Driving in reverse faster than 3 mph (5 km/h) • Backing out of an angled parking spot CTA false alerts Due to the nature of radar technology, there may be certain instances when the BLIS威 will alert with no object present when backing up. This is known as a false alert. Some level of false alerts are normal. Circumstances that may cause a false alert when backing up are backing out of a garage, backing into a parking space, and objects very close to the sensor. False alerts are temporary and self correct. 308 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving CTA and reverse sensing system (RSS) interaction CTA works along with the reverse sensing system (RSS) (if equipped). Become familiar with the warning tones of both systems. BLIS威 and/or CTA on/off and disable operation The BLIS威 and/or the CTA can be turned off via the message center. If either the BLIS威 and/or the CTA is turned off, the systems will automatically turn back on at the next ignition key cycle. When either the BLIS威 and/or the CTA is turned off, the message center displays BLIND SPOT SYS OFF and/or CTA SYSTEM OFF. When the BLIS威 and/or the CTA system is off, the driver will not receive alerts. Refer to Message center in the Instrument Cluster chapter. Note: If the system cannot be turned off, refer to MyKey威 in the Locks and Security chapter for more information. The BLIS威 and/or the CTA can be disabled permanently even after an ignition key cycle. This must be done by your authorized dealer. Note: Once either of the systems are disabled, enabling must also be performed at the dealership. When disabled, the message center will display BLIND SPOT DISABLED and/or CTA DISABLED. BLIS威 and/or CTA fault operation If the BLIS威 and/or CTA senses a fault on either the left or right sensor, the BLIS威 alert indicator will go on and remain on and the message center will display BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT. For faults that may cause the associated left or right alert indicator not to illuminate, only the message center faults will occur. Blocked sensor An extreme build-up of materials on the quarter panel fascias such as mud or snow can cause degraded performance of the BLIS威. Also, heavy rain can cause the same effect. The BLIS威 can detect this degraded performance and issue a blocked warning to the driver via the message center. If a condition is determined by the system, the message center displays BLIND SPOT NOT AVAILABLE or CROSS TRAFFIC NOT AVAILABLE warning and the appropriate left and/or right exterior mirror alert indicator will illuminate. The message center warning may be cleared by the driver but the exterior mirror alert indicator will remain illuminated. 309 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS威 as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes. BLIS威 is not a replacement for careful driving and only an assist. Once the blockage is removed, the system will require some driving time and detection of at least two vehicle objects prior to resetting or the driver can cycle the ignition key. If, however, blockage is still present after the key cycle, the system will sense again that it is blocked after driving in traffic. The following table lists possible causes and actions for this message being displayed: The surface of the radar is dirty or Clean the fascia area in front of obstructed in some way the radar, either side, or remove obstruction. The surface of the radar is not Drive normally in traffic for a few dirty or obstructed minutes to allow the radar to detect that it is no longer blocked. Note: The vehicle must be in D (Drive) and a few vehicles must pass so that the BLIS威 can clear a blocked state. Heavy rainfall or heavy snowfall is No action required by the driver. interfering with the radar signals The system will automatically reset to an unblocked state once the rainfall/snowfall rate decreases or stops. Do not use BLIS威 and/or CTA in heavy rainfall or heavy snowfall. Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This is rare and known as a false blockage warning. A false blocked condition will either self clear or clear after a key cycle. 310 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Trailer tow false alerts When towing a trailer, the sensors may detect the trailer thus causing a false alert. It may be desirable to turn the BLIS威 off if the false alerts become annoying. Day and night brightness The BLIS威 and/or CTA alert will automatically dim when the headlamp switch is in PARK, ON, or AUTO ON and night time darkness has been detected by the sun sensor. FOUR WHEEL DRIVE (4WD) SYSTEM (IF EQUIPPED) WARNING: For important information regarding safe operation of this type of vehicle, see Preparing to drive your vehicle in this chapter. Your vehicle is equipped with an intelligent 4WD system that continuously monitors vehicle conditions and automatically adjusts the power distribution between the front and rear wheels. It combines transparent all-surface operation with highly capable four-wheel drive. The 4WD system is always active and requires no driver input. It is capable of handling all road conditions, including street and highway driving as well as off-road and winter driving. The driver can optimize the 4WD by moving the TMS switch for the correct terrain. See Terrain management later in this chapter. Driving off-road with truck and utility vehicles 4WD vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road. How your vehicle differs from other vehicles Truck and utility vehicles can differ from some other vehicles. Your vehicle may be higher to allow it to travel over rough terrain without getting hung up or damaging underbody components. The differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. Maintain steering wheel control at all times, especially in rough terrain. Since sudden changes in terrain can result in abrupt steering wheel motion, make sure you grip the steering wheel from the outside. Do not grip the spokes. 311 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Drive cautiously to avoid vehicle damage from concealed objects such as rocks and stumps. You should either know the terrain or examine maps of the area before driving. Map out your route before driving in the area. To maintain steering and braking control of your vehicle, you must have all four wheels on the ground and they must be rolling, not sliding or spinning. Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. • Be extremely careful when driving on pavement made slippery by loose sand, water, gravel, snow or ice. If your vehicle goes off the edge of the pavement • If your vehicle goes off the edge of the pavement, slow down, but avoid severe brake application, ease the vehicle back onto the pavement only after reducing your speed. Do not turn the steering wheel too sharply while returning to the road surface. • It may be safer to stay on the apron or shoulder of the road and slow down gradually before returning to the pavement. You may lose control if you do not slow down or if you turn the steering wheel too sharply or abruptly. • It often may be less risky to strike small objects, such as highway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern. WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. 312 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving If your vehicle gets stuck If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears, stopping between shifts, in a steady pattern. Press lightly on the accelerator in each gear. Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat. WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more. Additionally, smooth variations of the accelerator and/or brake pedal pressure should be utilized if changes in vehicle speed are called for. Avoid abrupt steering, acceleration or braking which could result in an increased risk of loss of vehicle control, vehicle rollover and/or personal injury. Use all available road surface to return the vehicle to a safe direction of travel. • In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. 313 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions. Avoid sharp turns, excessive speed and abrupt maneuvers in these vehicles. Failure to drive cautiously could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. • If the vehicle goes from one type of surface to another (i.e., from concrete to gravel) there will be a change in the way the vehicle responds to a maneuver (steering, acceleration or braking). Again, avoid these abrupt inputs. Sand When driving over sand, try to keep all four wheels on the most solid area of the trail. Avoid reducing the tire pressures but shift to a lower gear and drive steadily through the terrain. Apply the accelerator slowly and avoid spinning the wheels. Avoid excessive speed because vehicle momentum can work against you and cause the vehicle to become stuck to the point that assistance may be required from another vehicle. Remember, you may be able to back out the way you came if you proceed with caution. Mud and water If you must drive through high water, drive slowly. Traction or brake capability may be limited. When driving through water, determine the depth; avoid water higher than the bottom of the hubs (if possible) and proceed slowly. If the ignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Be cautious of sudden changes in vehicle speed or direction when you are driving in mud. Even 4WD vehicles can lose traction in slick mud. As 314 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving when you are driving over sand, apply the accelerator slowly and avoid spinning your wheels. If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. If the transmission, transfer case or front axle are submerged in water, their fluids should be checked and changed, if necessary. Driving through deep water may damage the transmission. If the front or rear axle is submerged in water, the axle lubricant should be replaced. After driving through mud, clean off residue stuck to rotating driveshafts and tires. Excess mud stuck on tires and rotating driveshafts causes an imbalance that could damage drive components. “Tread Lightly” is an educational program designed to increase public awareness of land-use regulations and responsibilities in our nations wilderness areas. Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.” Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side. Do not drive in reverse over a hill without the aid of an observer. When climbing a steep slope or hill, start in a lower gear rather than downshifting to a lower gear from a higher gear once the ascent has started. This reduces strain on the engine and the possibility of stalling. If you do stall out, Do not try to turnaround because you might roll over. It is better to back down to a safe location. 315 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving Apply just enough power to the wheels to climb the hill. Too much power will cause the tires to slip, spin or lose traction, resulting in loss of vehicle control. Descend a hill in the same gear you would use to climb up the hill to avoid excessive brake application and brake overheating. Do not descend in neutral; instead, disengage overdrive or manually shift to a lower gear. When descending a steep hill, avoid sudden hard braking as you could lose control. When you brake hard, the front wheels cannot turn and if they are not turning, you will not be able to steer. The front wheels have to be turning in order to steer the vehicle. Since your vehicle has anti-lock brakes, apply the brakes steadily. Do not “pump” the brakes. Driving on snow and ice 4WD vehicles have advantages over 2WD vehicles in snow and ice but can skid like any other vehicle. Should you start to slide while driving on snowy or icy roads, turn the steering wheel in the direction of the slide until you regain control. Avoid sudden applications of power and quick changes of direction on snow and ice. Apply the accelerator slowly and steadily when starting from a full stop. Avoid sudden braking as well. Although a 4WD vehicle may accelerate better than a two-wheel drive vehicle in snow and ice, it won’t stop any faster, because as in other vehicles, braking occurs at all four wheels. Do not become overconfident as to road conditions. Make sure you allow sufficient distance between you and other vehicles for stopping. Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, avoid locking of the wheels. Use a “squeeze” technique, push on the brake pedal with a steadily increasing force which allows the wheels to brake yet continue to roll so that you may steer in the direction you want to travel. If you lock the wheels, release the brake pedal and repeat the squeeze technique. Since your vehicle is equipped with a Four Wheel Anti-Lock Brake System (ABS), 316 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving apply the brake steadily. Do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. WARNING: If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death. If the rear end of the vehicle slides while cornering, steer in the direction of the slide until you regain control of the vehicle. Maintenance and modifications The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment. Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will roll over as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder racks or pickup box cover). Failure to maintain your vehicle properly may void the warranty, increase your repair cost, reduce vehicle performance and operational capabilities and adversely affect driver and passenger safety. Frequent inspection of vehicle chassis components is recommended if the vehicle is subjected to heavy off-road usage. 317 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving TERRAIN MANAGEMENT (IF EQUIPPED) Terrain management adapts the responses of the vehicle’s engine, transmission, 4WD system, suspension, and stability control systems to match the demands of the terrain. The system optimizes drivability and comfort as well as maximizing traction. Turn the control located on the center console to choose between the following modes: 1. Grass/Gravel/Snow 1 2. Sand 2 3. Mud/Ruts 4. Normal 3 4 • Normal - This mode is for on-road conditions. If not already active, Normal should be selected before driving on surfaces which are similar to a hard road surface. This mode should be selected once the need for a special mode has passed. Use Normal mode when towing a trailer. Note: Cruise control is available only in Normal and Snow modes. • Grass/Gravel/Snow - This mode should be used where a firm surface is covered with loose or slippery material. Surfaces covered in packed snow, ice, water, grass, gravel, or a thin coating of sand for example. For deep gravel, it is recommended that the Sand mode is selected. If the vehicle is unable to gain traction in deep snow, switching traction control off may help. Traction control should be switched on again as soon as the difficulty is overcome. See Switching Off AdvanceTrac威 with RSC earlier in this chapter. Note: The Mud/Ruts and Sand modes are for off-road use only. Note: Curve Control is unavailable when the Mud/Ruts or Sand modes are selected. • Sand - This mode should be used for soft dry sand, or deep gravel terrain. If the sand to be crossed is damp/wet, and sufficiently deep enough to cause the wheels to sink into the surface, the Mud/Ruts mode should be selected. • Mud/Ruts - This mode should be used for muddy, rutted, soft, or uneven terrain. 318 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Driving If the terrain management system becomes inoperable, it may not be possible to select specific modes and a message will be displayed. If the TMS becomes inoperable due to a system malfunction, all of the mode indicators on the control will turn off and the message center will display one of the following messages. TERRAIN MANAGEMENT SYSTEM FAULT: If this message is displayed, cycling the key may clear the fault. If the fault is not cleared after a key cycle, have the system serviced by an authorized dealer. MODE CHANGE NOT ACCEPTED, RETRY: If this message is displayed, a vehicle system cannot support a mode change at the time of driver request. Try the mode change again. DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). When driving through water, traction or brake capability may be limited. Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage. Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 319 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your Owner Guide portfolio. Roadside assistance will cover: • a flat tire change with a good spare (except vehicles that have been supplied with a tire inflation kit) • battery jump start • lock-out assistance (key replacement cost is the customer’s responsibility) • fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km). Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services. 320 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Vehicles sold in the U.S. : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the Owner’s Guide portfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts. Vehicles sold in Canada : Getting roadside assistance Canadian customers who require roadside assistance, call 1–800–665–2006. Vehicles sold in Canada : Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In Canada, the card is found in the Warranty Guide in the glove box. Canadian Roadside coverage and benefits may differ from the U.S. coverage. Please refer to your Warranty Guide or visit our website at www.ford.ca for information on Canadian services and benefits. Canadian customers who need to obtain roadside information, call 1-800-665-2006 or visit our website at www.ford.ca. HAZARD FLASHER CONTROL The hazard flasher should be used when your vehicle is disabled and is creating a safety hazard for other motorists. The hazard flasher control is located on the center of the instrument panel. The hazard flashers will operate when the ignition is in any position or if the key is not in the ignition. • Press the flasher control and all front and rear direction signals will flash. • Press the flasher control again to turn them off. 321 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies MyFord Touch™ (if equipped) • Press and hold the flasher control and all front and rear direction signals will flash. • Press and hold the flasher control again to turn them off. Note: With extended use, the flasher may run down your battery. FUEL PUMP SHUT-OFF In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you may restart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try to restart and may take one additional attempt. WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUSES AND RELAYS Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. 15 Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. 322 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Standard fuse amperage rating and color Fuse rating 2A 3A 4A 5A 7.5A 10A 15A 20A 25A 30A 40A 50A 60A 70A 80A Mini fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green — — — — — COLOR Standard fuses Grey Violet Pink Tan Brown Red Blue Yellow Natural Green — — — — — Maxi fuses — — — — — — — Yellow — Green Orange Red Blue Tan Natural Cartridge maxi fuses — — — — — — — Blue — Pink Green Red Yellow — — Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 323 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 1 2 3 4 5 6 7 19 30 20 31 21 32 48 8 9 40 49 10 22 33 41 23 34 42 24 35 43 25 36 44 26 37 45 11 12 13 14 15 16 27 17 28 38 46 18 29 39 47 The fuses are coded as follows: Fuse/Relay Location 1 Fuse Amp Rating 30A 2 3 15A 30A 4 10A 5 6 7 8 20A 5A 7.5A 10A 324 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Protected Circuits One touch up/down driver side front window Not used (spare) One touch up/down passenger side front window Interior demand lamps (overhead console, 2nd row, cargo), glove box lamp, 2nd and 3rd row seat release, visor lamps Amplifier Not used (spare) Memory seat module logic feed Not used (spare) Roadside Emergencies Fuse/Relay Location 9 Fuse Amp Rating 10A 10 10A 11 10A 12 15A 13 15A 14 15A 15 15A 16 17 18 10A 10A 10A 19 20 21 22 23 20A 20A 10A 20A 15A 24 15A Protected Circuits 4” Radio display (without SYNC威), Power liftgate logic, Electronic finish panel Run/accessory relay (wipers, rear washer), Rain sensor Instrument cluster, Heads-up display Interior courtesy lamps (overhead console, 2nd row, cargo), Puddle lamps, Console bin LED, Backlighting Right turn lamps, Right trailer tow (TT) turn/stop lamps Left turn lamps, Left TT turn/stop lamps Reverse lamps, Stop lamps, High-mounted stop lamp Low beam headlamps (right) Low beam headlamps (left) Keypad illumination, Brake shift interlock (BSI), Start button run indicator, Passive anti-theft system (PATS), Powertrain control module (PCM) wake-up, Rear seat power enable Memory seat power Locks Intelligent access (IA), Keypad Horn relay Steering wheel control module, IA, Headlamp switch Datalink connector, Steering wheel control module 325 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Fuse/Relay Location 25 26 27 28 29 Fuse Amp Rating 15A 5A 20A 15A 20A 30 31 32 15A 5A 15A 33 34 10A 10A 35 5A 36 37 38 10A 10A 10A 39 40 15A 10A 41 42 43 44 7.5A 5A 10A 10A 326 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Protected Circuits Liftgate release Radio frequency module IA module Ignition switch, Push button start Radio, 8” SYNC威 Multi-function display screen, SYNC威 module, Global positioning system module Front park lamps Trailer tow brake controller 110V AC power point, Power folding mirror, Power mirrors, One touch up/down front windows, Door lock illumination Occupant classification sensor Blind spot monitor, Rearview camera, Reverse sensing system Heads-up display, Climate control humidity sensor, Terrain management system, Hill descent switch, Headlamp switch IGN sense Not used (spare) Restraints control module Auto-dimming rear view mirror, Moon roof High beam headlamps Rear park lamps, License plate lamps Overdrive cancel, Tow/haul Not used (spare) Not used (spare) Not used (spare) Roadside Emergencies Fuse/Relay Location 45 46 47 Fuse Amp Rating 5A 10A 15A 48 30A Circuit Breaker 49 Delayed accessory relay Protected Circuits Not used (spare) Climate control module Fog lamps, left and right turn signal mirror feed Rear power windows, Passenger power window, One touch down (driver side only) Body control module Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 327 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 97 98 95 96 76 77 94 93 92 91 90 89 87 86 85 84 83 82 81 80 79 78 88 74 72 71 70 69 68 67 73 75 54 53 52 38 37 36 51 50 49 48 47 46 45 35 34 33 32 13 12 11 10 25 14 15 65 64 63 62 61 60 59 58 57 56 66 44 31 43 42 41 40 39 30 29 28 27 26 55 24 23 22 21 20 19 18 17 16 9 8 7 6 5 4 3 2 1 The high-current fuses are coded as follows: Fuse/Relay Location 1 2 3 4 5 Fuse Amp Rating — — 30A** 30A** 50A** 6 7 8 9 10 11 12 13 14 15 16 17 — 30A** 20A** 20A** — — — — — — — 40A** 328 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Power Distribution Box Description Not used Not used Trailer brake control module Wipers, Front washer Anti-lock brake system (ABS) pump Not used Power liftgate Moon roof Power point #2 (console rear) 3rd row rear seat release relay Rear window defroster relay Trailer tow battery charge relay Starter motor relay Not used Fuel pump relay Not used 110V AC power point Roadside Emergencies Fuse/Relay Location 18 19 20 21 22 23 Fuse Amp Rating 40A** 30A** 20A** 20A** 30A** 30A** 24 25 26 30A** — 40A** 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 20A** 30A** — — — — — — — — — — 40A** — — 30A** 40A** — 5A* — Power Distribution Box Description Front blower motor Starter motor Power point #1/cigar lighter Power point #3 (cargo area) 3rd row seat module Driver power seat, Memory module Trailer tow (TT) battery charge Not used Rear window defroster, Heated mirrors Power point (console) Climate controlled seats Not used Not used Not used Auxiliary blower motor relay Not used Blower motor relay Not used Not used TT right stop/turn lamps relay TT back up relay Auxiliary blower motor Not used Not used Passenger seat ABS valves Rear washer relay Rain sensor Not used 329 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Fuse/Relay Location 47 48 49 50 51 52 53 54 55 56 57 Fuse Amp Rating — — — 15A* — — — — — — 20A* 58 59 60 61 62 63 64 65 66 10A* 10A* 10A* 20A* 10A* 15A* 15A* 30A* — 67 20A* 68 69 70 15A* 15A* 10A* 71 72 73 — — — 330 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Power Distribution Box Description Not used Not used Not used Heated mirrors Not used Not used TT left stop/turn lamps relay Not used Wiper relay Not used Left high-intensity discharge (HID) headlamps Alternator sensor Brake on/off (BOO) switch TT back-up lamps 2nd row seat release A/C clutch TT stop/turn lamps Rear wipers Fuel pump Powertrain control module (PCM) relay Vehicle power (VPWR) #2 (emission related powertrain components) VPWR #4 (ignition coils) VPWR #1 (PCM) VPWR #3 (coil), All-wheel drive module, A/C clutch Not used Not used Not used Roadside Emergencies Fuse/Relay Location 74 75 76 77 78 79 80 81 82 83 84 85 86 Fuse Amp Rating — — — — 20A* 5A* — — 15A* — 20A* — 7.5A* 87 88 89 5A* — 5A* 90 91 92 93 10A* 10A* 10A* 5A* 94 30A** 95 — 96 — 97 — 98 — *Mini Fuses **Cartridge Fuses Power Distribution Box Description Not used Not used Not used TT park lamps relay Right HID headlamps Adaptive cruise control (ACC) Not used Not used Rear washer Not used TT park lamps Not used PCM keep-alive power, PCM relay, Canister vent solenoid Run/start Run/start relay Front blower relay coil, Electrical Power Assist Steering (EPAS) module PCM ACC ABS module, Plant EVAC and fill Rear blower motor, Rear defroster, TT battery charge relays Passenger compartment fuse panel run/start Not used Not used Not used A/C clutch relay 331 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle. Have a flat serviced by an authorized dealer in order to prevent damage to the TPMS sensors, refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter. Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have the authorized dealer inspect the TPMS sensor for damage. WARNING: The use of tire sealants may damage your tire pressure monitoring system (TPMS) and should not be used. However, if you must use a sealant, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important information. If the tire pressure monitor sensor becomes damaged, it will no longer function. Dissimilar spare tire/wheel information WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. If you have a dissimilar spare tire/wheel, then it is intended for temporary use only. This means that if you need to use it, you should replace it as soon as possible with a road tire/wheel that is the same size and type as the road tires and wheels that were originally provided by Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired. 332 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is different in brand, size or appearance from the road tires and wheels and can be one of three types: 1. T-type mini-spare: This spare tire begins with the letter “T” for tire size and may have “Temporary Use Only” molded in the sidewall 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: • Exceed 50 mph (80 km/h) • Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label • Tow a trailer • Use snow chains on the end of the vehicle with the dissimilar spare tire • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel 333 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body • Driving vehicles with a load on the cargo rack Drive cautiously when using a full-size dissimilar spare tire/wheel and seek service as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off. 334 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Removing the spare tire and jack If the 3rd row seat is stowed in the floor, you will need to unstow it (raised position) to access the spare tire and jack. Refer to Unstowing the third row seat in the Seating and Safety Restraints chapter for this procedure. 1. Remove the floor filler and carpeted floor panel located in the rear of the vehicle. 2. Remove the wing nut that secures the spare tire by turning it counterclockwise. 3. Lift and remove the spare tire from the spare tire well. 335 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 4. Remove the wing bolt that secures the jack kit by turning it counterclockwise. 5. Remove the jack kit which includes jack (4), wheel wrench (lug wrench) (3), wheel chock (5), L-shaped bolt (1) and tow recovery hook (2). 6. Remove the jack, wrench and wheel chock from the foam tray. 5 4 7. Turn the lead screw (where the lug wrench attaches) of the jack by hand to release the wheel wrench from the jack. Press the button on the wrench to extend the handle. Fold down the wrench socket. 336 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 1 2 3 Roadside Emergencies Tire change procedure WARNING: When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the transmission in P (Park), set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed. WARNING: If the vehicle slips off the jack, you or someone else could be seriously injured. WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being lifted by the jack. 1. Open the wheel chock to form a triangle and use it to block the tire opposite from the flat tire. 2. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 337 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 3. Put the jack in the jack notch next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. 4. Remove the lug nuts with the lug wrench. 5. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the wheel by turning the jack handle counterclockwise. 7. Remove the jack and fully tighten 1 the lug nuts in the order shown. Refer to Wheel lug nut torque specifications later in this chapter 3 4 for the proper lug nut torque specification. 5 Stowing the mini-spare and jack 1. Replace the wheel chock in the foam tray. 2. Adjust the jack to the proper height to install the wrench. Turn the jack lead screw until the arrow on the upper link is slightly below the circle indicator shown on the lower link. 338 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 2 Roadside Emergencies Push the button (1) to retract the wrench handle and place the wrench over the raised tab on the lower link and drop the tang (2) through the hole in the diagonally opposite upper link. Turn lead screw of jack clockwise until the arrow aligns with the circle indicator to secure the wrench onto the jack. 1 2 3. Place the jack in the foam tray and secure it with the attached strap. 4. Place the foam tray over the mounting bracket on the floor of the spare tire well. 5. Replace the mini-spare over the jack and secure with wing nut . Stowing the flat tire 1. Place the 3rd row seat in the raised position. 2. Secure the jack kit in the alternate position by inserting the L-shaped bolt through the hole in the side of jack channel as shown. Note: The L-shaped bolt is located in the foam tray near the wheel chock. 3. Stand the flat tire vertically in the mini-spare tub with the tire’s valve stem facing rearward toward the rear lift gate back panel. 4. Fasten the flat tire to the rear lift gate back panel by inserting the wing bolt through one of the lug bolt holes in the wheel. 5. Turn the wing bolt clockwise into the threaded hole in the rear lift gate back panel until the tire is secured. 339 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies TEMPORARY MOBILITY KIT (IF EQUIPPED) Your vehicle may be equipped with a temporary mobility kit (located under the driver’s seat). To remove the temporary mobility kit, move the driver’s seat fully forward and pull the kit rearward, separating the Velcro威 strip on the kit from the Velcro威 patch on the carpet. To replace the temporary mobility kit, place the kit on the floor behind the driver’s seat with the looped strap on top and facing rearward. Then, push the kit forward until the Velcro威 strip on the front of the kit makes contact with the Velcro威 patch on the forward edge of the carpet. The temporary mobility kit consists of an air compressor to reinflate the tire and a sealing compound in a canister that will effectively seal most punctures caused by nails or similar objects. This kit will provide a temporary seal allowing you to drive your vehicle up to 120 miles (200 km) at a maximum speed of 50 mph (80 km/h). WARNING: When towing a trailer, use the temporary mobility kit and not the mini spare tire. The mini spare tire is not intended for the higher towing load limits of this vehicle. When towing heavy loads with the mini spare tire, vehicle handling may be diminished, which could lead to loss of control, and serious personal injury. Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your authorized dealer for additional replacement sealant canisters. 340 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 1. Air compressor (inside) 2. Diverter knob 3. On/Off button 4. Air pressure gauge 5. Deflation button 6. Sealant bottle/canister 7. Sealant filling clear tube 8. Sealant tube — tire valve connector 9. Yellow cap tool 10. Air compressor hose 11. Air hose — tire valve connector 12. Accessory power plug 13. Casing/housing 1 2 3 4 5 13 6 7 12 11 10 9 8 General information WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. Do not attempt to repair punctures larger than 1⁄4 inch (6.4 mm) or damage to the tire’s sidewall. The tire may not completely seal. Note: Do not use the temporary mobility kit if a tire has become severely damaged by driving the vehicle with a tire that has insufficient air pressure. Only punctured areas located within the tire tread can be sealed with the temporary mobility kit. Loss of air pressure may adversely affect tire performance. For this reason: • Do not drive the vehicle above 50 mph (80 km/h). • Do not drive further than 120 miles (200 km). Drive only to the closest Ford Motor Company authorized dealer or tire repair shop to have your tire inspected. • Drive carefully and avoid abrupt steering maneuvers. • Periodically monitor tire inflation pressure in the affected tire; if the tire is losing pressure, have the vehicle towed. • Read the information in the Tips for use of the temporary mobility kit section to ensure safe operation of the temporary mobility kit and your vehicle. 341 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Tips for use of the temporary mobility kit Read the following list of tips to ensure safe operation of the temporary mobility kit: • Before operating the temporary mobility kit, make sure your vehicle is safely off the road and away from moving traffic. Turn on the hazard lights. • Always set the parking brake to ensure the vehicle doesn’t move unexpectedly. • Do not remove any foreign objects, such as nails or screws, from the tire. • When using the temporary mobility kit, leave the engine running (only if the vehicle is outdoors or in a well-ventilated area) so the compressor doesn’t drain the vehicle’s battery. • Do not allow the compressor to operate continuously for more than 15 minutes; this will help prevent the compressor from overheating. • Never leave the temporary mobility kit unattended when it is operating. • Sealant compound contains latex. Make sure that you use the non-latex gloves provided to avoid an allergic reaction. • Keep the temporary mobility kit away from children. • Only use the temporary mobility kit when the ambient temperature is between -40°F (-40°C) and 158°F (70°C). • Only use the sealing compound before the use by date. The use by date is on the lower right hand corner of the label located on the sealant canister (bottle). Check the use by date regularly and replace the canister after four years. • Do not store the temporary mobility kit unsecured inside the passenger compartment of the vehicle as it may cause injury during a sudden stop or collision. Always store the kit in its original location. • After sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. • When inflating a tire or other objects, use the black air hose only. Do not use the transparent hose which is designed for sealant application only. • Operating the temporary mobility kit could cause an electrical disturbance in radio, CD, and DVD player operation (if equipped). 342 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies What to do when a tire is punctured A tire puncture within the tire’s tread area can be repaired in two stages with the temporary mobility kit: • In the first stage, the tire will be reinflated with a sealing compound and air. After the tire has been reinflated, you will need to drive the vehicle a short distance (approximately 4 miles [6 km]) to distribute the sealant in the tire. • In the second stage, you will need to check the tire pressure and adjust, if necessary, to the vehicle’s tire inflation pressure. First stage: Reinflating the tire with sealing compound and air Preparation Park the vehicle in a safe, level and secure area, away from moving traffic. Turn the hazard lights on. Apply the parking brake and turn the engine off. Inspect the flat tire for visible damage. Sealant compound contains latex. To avoid any allergic reactions, use the non-latex gloves located in the accessory box on the underside of the temporary mobility kit housing. Do not remove any foreign object that has pierced the tire. If a puncture is located in the tire sidewall, stop and call roadside assistance. 1. Remove the valve cap from the tire valve. 2. Unwrap the clear tube from the compressor housing. 3. Remove the tube cap and fasten the metal connector of the tube to the tire valve, turning clockwise. Make sure the connection is tightly fastened. 4. Plug the power cable into the 12V power point in the vehicle. 5. Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash. 6. Start the engine (only if the vehicle is outdoors or in a well-ventilated area). 343 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 7. Turn dial (1) counterclockwise to the sealant position. Turn on the kit by pressing the on/off button (2). (2) (1) 8. Inflate the tire to the pressure listed on the tire label located on the driver’s door or the door jamb area. Note: When the sealing compound is first added into the tire, the air pressure gauge reading on the compressor unit may indicate a higher value; this is normal and should be no reason for concern. The pressure will drop after about 30 seconds of operation. The tire pressure has to be checked with the compressor in the OFF position to get the correct tire pressure reading. WARNING: Do not stand directly over the temporary mobility kit while inflating the tire. If you notice any unusual bulges or deformations in the tire’s sidewall during inflation, stop and call roadside assistance. WARNING: If the tire doesn’t inflate to the recommended tire pressure within 15 minutes, stop and call roadside assistance. 9. When the recommended tire pressure is reached, turn off the kit by pressing the on/off button; disconnect the kit from the tire valve and the power point. Re-install the valve cap on the tire valve, place the tube cap on the metal connector, and return the kit to the stowage area. 344 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 10. Immediately and cautiously, drive the vehicle 4 miles (6 km) to distribute the sealant evenly inside the tire. Do not exceed 50 mph (80 km/h). Note: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road to call for roadside assistance. Do not proceed to the second stage of this operation. 11. After 4 miles (6 km), stop and check the tire pressure. See Second stage: Checking tire pressure. Second stage: Checking tire pressure Check the air pressure of your tires as follows: 1. Remove the valve cap from the tire valve. 2. Unhook the black hose from the side of the compressor and fasten firmly on the valve stem by turning clockwise. WARNING: If you are proceeding from the First stage: Reinflating the tire with sealing compound and air section and have injected sealant in the tire and the pressure is below 20 psi (1.4 bar), stop and call roadside assistance. If tire pressure is above 20 psi (1.4 bar), continue to the next step. 3. Turn the dial clockwise to the air position. Turn on the kit by pressing the on/off button. 4. Adjust the tire to the recommended inflation pressure from the tire label located on the driver’s door or door jamb area. Pressing the deflation button near the sealant canister removes air from the tire. Note: The tire pressure has to be checked with the compressor in the OFF position to get the correct tire pressure reading. 345 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 5. Turn the compressor off by pressing the on/off button. 6. Unplug the hoses, re-install the valve cap on the tire and return the kit to the stowage area. WARNING: The power plug may get hot after use and should be handled carefully while unplugging. What to do after the tire has been sealed After using the temporary mobility kit to seal your tire, you will need to replace the sealant canister and clear tube (hose). Sealing compound and spare parts can be obtained and replaced at an authorized Ford Motor Company dealership or tire dealer. Empty sealant bottles may be disposed of at home; however, liquid residue from the sealing compound should be disposed by your local Ford Motor Company dealership or tire dealer, or in accordance with local waste disposal regulations. Note: After the sealing compound has been used, the maximum vehicle speed is 50 mph (80 km/h) and the maximum driving distance is 120 miles (200 km). The sealed tire should be inspected immediately. Note: After sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. You can check the tire pressure any time within the 120 miles (200 km) by performing the procedure from Second stage: Checking tire pressure listed previously. Removal of the sealant canister from the temporary mobility kit 1. Unwrap the clear tube from the compressor housing. 346 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 2. Press the button located on the temporary mobility kit compressor housing below the canister while pulling up on the sealant canister. Installation of the sealant canister to the temporary mobility kit 1. Align the sealant canister with the temporary mobility kit housing. 2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. 347 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies 3. Wrap the clear tube around the compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. Be sure to check the sealant compound’s “use by” date regularly. The “use by” date is on the lower right hand corner of the label located on the sealant canister (bottle). The sealant canister should be replaced after four years. WHEEL LUG NUT TORQUE SPECIFICATIONS Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (rotation, flat tire, wheel removal, etc.). Lug nut socket Wheel lug nut torque* size/Bolt size ft-lb N•m 1⁄2 x 20 100 135 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 348 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while the vehicle is in motion, resulting in loss of control. Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger. DO NOT apply grease to lugnut/stud holes or wheel-to-brake surfaces. RUNNING OUT OF FUEL If you have run out of fuel and need to refill the vehicle with a portable fuel container, see Running out of fuel in the Maintenance and Specifications chapter for proper fuel filling method using a portable fuel container and the included fuel filler funnel. Do not insert the nozzle of portable fuel containers or any type of aftermarket funnels into the Easy Fuel威 “no cap” fuel system as it can be damaged. You must use the included funnel in such circumstances. WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel威 system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury. 349 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle. Automatic transmissions do not have push-start capability. Attempting to push-start a vehicle with an automatic transmission may cause transmission damage. Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission. Over time, the adaptive learning process will fully update transmission operation. 1. Use only a 12–volt supply to start your vehicle. 2. Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 350 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies – – Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 1 2. Connect the other end of the 4 positive (+) cable to the positive (+) terminal of the assisting battery. + 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s 3 engine, away from the battery and the carburetor/fuel injection system. 2 + Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. 351 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. – – Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface. 2. Remove the jumper cable on the 4 D 1 D A negative (-) terminal of the booster vehicle’s battery. + 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. 2 B + 3 C After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 352 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies WRECKER TOWING If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On FWD vehicles, if your vehicle is to be towed from the front, ensure proper wheel lift equipment is used to raise the front wheels off the ground. The rear wheels can be left on the ground when towed in this fashion. If your vehicle is to be towed from the rear using wheel lift equipment, it is recommended that the front wheels (drive wheels) be placed on a dolly to prevent damage to the automatic transmission. On AWD vehicles, it is required that your vehicle be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground to prevent damage to the automatic transmission, AWD system or vehicle. 353 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Roadside Emergencies If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: • Vehicle is facing forward so that it is being towed in a forward direction. • Place the transmission in N (Neutral). Refer to Brake-shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 354 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction. Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer. A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft威 parts, or remanufactured or other parts that are authorized by Ford. Away from home If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the United States: Mailing address Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 Telephone 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) Online Additional information and resources are available online at www.genuineservice.com. These are some of the items that can be found online: • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 355 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance In Canada: Mailing address (Ford vehicles) Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 Telephone 1-800-387-9333 Online www.lincolncanada.com Additional assistance If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number (VIN) • Your telephone number (home and business) • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states. 356 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. Two or more repair attempts are made on the same non-conformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time) In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 357 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the services you need section, you may be eligible to participate in the BBB AUTO LINE program. The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process. An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person. The arbitrator will consider the testimony provided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB. You are not bound by the decision, and may reject the decision and proceed to court where all findings of the BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter. BBB AUTO LINE Application: Using the information provided below, please call or write to request a program application. You will be asked for your name and address, general information about your new vehicle, information about your warranty concerns, and any steps you have already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. 358 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203–1833 BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685 or visit www.camvap.ca. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, contact a regional office or owner relations/customer relationship office. 359 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). FAX: (313) 390-0804 Email: [email protected] If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford International Business Development Inc. Customer Relationship Center P.O. Box 11957 Caparra Heights Station San Juan, Puerto Rico 00922-1957 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: [email protected] www.ford.com.pr 360 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford Middle East Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: +971 4 3326084 Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409 Local Telephone Number for Kuwait: 24810575 FAX: +971 4 3327299 Email: [email protected] www.me.ford.com If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing [email protected]. If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. Customers in the U.S. should call 1-800-392-3673. ORDERING ADDITIONAL OWNER’S LITERATURE To order the publications in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. Box 07150 Detroit, Michigan 48207 Or to order a free publication catalog, call toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.com. (Items in this catalog may be purchased by credit card, check or money order.) Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer or by contacting Helm, Incorporated using the contact information listed previously in this section. 361 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. REPORTING SAFETY DEFECTS (CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx. 362 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid. These products can discolor and spot painted surfaces. • Never wash a vehicle that is “hot to the touch” or during exposure to strong, direct sunlight. • Always use a clean sponge or car wash mitt with plenty of water for best results. • Dry the vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting. • It is especially important to wash the vehicle regularly during the winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle. • Immediately remove items such as gasoline, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle’s paintwork and trim over time. Use Motorcraft威 Bug and Tar Remover (ZC-42), which is available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a car wash. • Suntan lotions and insect repellents can damage any painted surface; if these substances come in contact with your vehicle, wash off as soon as possible. • If your vehicle is equipped with running boards, do not use rubber, plastic and vinyl protectant products on the running board surface, as the area may become slippery. Exterior chrome • Wash the vehicle first, using cool or lukewarm water and a neutral pH shampoo, such as Motorcraft威 Detail Wash (ZC-3-A). • Use Motorcraft威 Custom Bright Metal Cleaner (ZC-15), available from your authorized dealer. Apply the product as you would a wax to clean bumpers and other chrome parts; allow the cleaner to dry for a few minutes, then wipe off the haze with a clean, dry rag. • Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 363 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area. The paint sealant will “gray” or stain the parts over time. PAINT CHIPS Your authorized dealer has touch-up paint to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jamb) to your authorized dealer to ensure you get the correct color. • Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips. • Always read the instructions before using the products. ALUMINUM WHEELS AND WHEEL COVERS Aluminum wheels and wheel covers are coated with a clear coat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft威 Wheel and Tire Cleaner, which is available from your authorized dealer. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water. • Never apply any cleaning chemical to hot or warm wheel rims or covers. • Some automatic car washes may cause damage to the finish on your wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over time. • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • To remove tar and grease, use Motorcraft威 Bug and Tar Remover , available from your authorized dealer. ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high pressure fluid could penetrate the sealed parts and cause damage. 364 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft威 Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada, use Motorcraft威 Engine Shampoo (CXC-66-A). • Cover the highlighted areas to prevent water damage when cleaning the engine. • Never wash or rinse the engine while it is hot or running; water in the running engine may cause internal damage. • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft威 Bug and Tar Remover (ZC-42). WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include 365 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination; these contaminants may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield. To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft威 Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer. • The wiper blades can be cleaned with isopropyl (rubbing) alcohol or Motorcraft威 Premium Windshield Washer Concentrate (ZC-32-A) in the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B, D, or F)] in Canada, available from your authorized dealer. This washer fluid contains special solution in addition to alcohol which helps to remove the hot wax deposited on the wiper blade and windshield from automated car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly. • Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. If you cannot remove those streaks after cleaning with the glass cleaner or if the wipers chatter and move in a jerky motion, clean the outer surface of the windshield and the wiper blades using a sponge or soft cloth with a neutral detergent or mild-abrasive cleaning solution. After cleaning, rinse the windshield and wiper blades with clean water. The windshield is clean if beads do not form when you rinse the windshield with water. Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. 366 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. If a staining liquid like coffee/juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough cleaning, use a mild soap and water solution. If the spot cannot be completely cleaned by this method, the area may be cleaned using a commercially available cleaning product designed for automotive interiors. 3. If necessary, apply more soap and water solution or cleaning product to a clean, white, cotton cloth and press the cloth onto the soiled area–allow this to set at room temperature for 30 minutes. 4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to clean the area by using a rubbing motion for 60 seconds. 5. Following this, wipe area dry with a clean, white, cotton cloth. INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft威 Professional Strength Carpet & Upholstery Cleaner (ZC-54). • If grease or tar is present on the material, spot-clean the area first with Motorcraft威 Spot and Stain Remover (ZC-14). In Canada, use Motorcraft威 Multi-Purpose Cleaner (CXC-101). • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set. 367 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning • Do not use household cleaning products or glass cleaners, which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials. WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance of the side airbag in a collision. LEATHER SEATS (IF EQUIPPED) • Remove dust and loose dirt with a vacuum cleaner. • Clean spills and stains as quickly as possible. • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. In Canada, use Motorcraft威 Vinyl Cleaner (CXC-93). Dry the area with a soft cloth. • If the leather cannot be completely cleaned using a mild soap and water solution, the leather may be cleaned using a commercially available leather cleaning product designed for automotive interiors. • To check for compatibility, first test any cleaner or stain remover on an inconspicuous part of the leather. • Do not use household cleaning products, alcohol solutions, solvents or cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based leather conditioners. These products may cause premature wearing or damage to the leather. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 368 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle. Each product is made from high quality materials that meet or exceed rigid specifications. For best results, use the following products or products of equivalent quality: Motorcraft威 Bug and Tar Remover (ZC-42) Motorcraft威 Custom Bright Metal Cleaner (ZC-15) Motorcraft威 Detail Wash (ZC-3-A) Motorcraft威 Dusting Cloth (ZC-24) Motorcraft威 Engine Shampoo and Degreaser (U.S. only) (ZC-20) Motorcraft威 Engine Shampoo (Canada only) (CXC-66-A) Motorcraft威 Multi-Purpose Cleaner (Canada only) (CXC-101) Motorcraft威 Premium Glass Cleaner (Canada only) (CXC-100) Motorcraft威 Premium Quality Windshield Washer Fluid (Canada only) [CXC-37-(A, B, D or F)] Motorcraft威 Premium Windshield Washer Concentrate (U.S. only) (ZC-32-A) Motorcraft威 Professional Strength Carpet & Upholstery Cleaner (ZC-54) Motorcraft威 Spot and Stain Remover (U.S. only) (ZC-14) Motorcraft威 Ultra-Clear Spray Glass Cleaner (ZC-23) Motorcraft威 Vinyl Cleaner (Canada only) (CXC-93) Motorcraft威 Wheel and Tire Cleaner (ZC-37-A) 369 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications SERVICE RECOMMENDATIONS • Use the scheduled maintenance information to track routine service. • Use only recommended fuels, lubricants, fluids and service parts conforming to specifications. • Your authorized dealer can provide parts and service. PRECAUTIONS WHEN SERVICING YOUR VEHICLE • Do not work on a hot engine. • Make sure that nothing gets caught in moving parts. • Do not work on a vehicle with the engine running in an enclosed space, unless you are sure you have enough ventilation. • Keep all open flames and other burning material (such as cigarettes) away from the battery and all fuel related parts. Working with the engine off 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly. Working with the engine on WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. 1. Set the parking brake and shift to P (Park). 2. Block the wheels. 370 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 371 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1 2 9 8 7 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir 372 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 6 3 5 4 Maintenance and Specifications WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if the level is low. In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing. Refer to the Maintenance product specifications and capacities section in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive. Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident. Do not put washer fluid in the engine coolant reservoir. Washer fluid placed in the cooling system may harm engine and cooling system components. Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as the windshield. 373 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications CHANGING THE WIPER BLADES 1. Pull the wiper blade and arm away from the glass. 2. Squeeze the locking tabs to release the blade from the arm and pull the blade away from the arm to remove it. 3. Attach the new blade to the arm and snap it into place. Replace wiper blades at least once per year for optimum performance. Poor wiper quality can be improved by cleaning the wiper blades and the windshield. Refer to Windows and wiper blades in the Cleaning chapter. To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element. Changing the rear window wiper blade To replace the rear wiper blade: 1. Press the wiper blade against the glass with one hand and hold it. 2. Pull the wiper arm away from the wiper blade to separate. 374 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 3. To attach the new wiper to the wiper arm, align the slot (1) and cross pin (2) and firmly press the wiper arm into the wiper blade until a click is heard. 1 2 If you find this procedure too difficult, please see your dealer. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. See Identifying components in the engine compartment in this chapter for location of dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is between the lower and upper holes, the oil level is acceptable, DO NOT ADD OIL. • If the oil level is below the lower hole, add enough oil to raise the level within the lower and upper holes. • Oil levels above the upper hole may cause engine damage. Some oil must be removed from the engine by an authorized dealer. 7. Put the dipstick back in and ensure it is fully seated. 375 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certified engine oil of the recommended viscosity. Remove the engine oil filler cap and use a funnel to pour the engine oil into the opening. 3. Recheck the engine oil level. Make sure the oil level is not above the upper hole on the engine oil level dipstick. 4. Install the dipstick and ensure it is fully seated. 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. Engine oil and filter recommendations Look for this certification trademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American Petroleum Institute (API). An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricant Standardization and Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft威 SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine. Refer to Maintenance product specifications and capacities later in this chapter for more information. 376 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance information. Ford production and Motorcraft威 replacement oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced. It is recommended you use the appropriate Motorcraft威 oil filter or another with equivalent performance for your engine application. BATTERY Your vehicle is equipped with a Motorcraft威 maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. If you see any corrosion on the battery or terminals, remove the cables from the terminals and clean with a wire brush. You can neutralize the acid with a solution of baking soda and water. It is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time. This will minimize the discharge of your battery during storage. Note: Electrical or electronic accessories or components added to the vehicle by the dealer or the owner may adversely affect battery performance and durability. 377 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation. WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners. WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention. If acid is swallowed, call a physician immediately. WARNING: Battery posts, terminals and related accessories contain lead and lead compounds. Wash hands after handling. Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance. To begin this process: 1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift lever in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Drive the vehicle to complete the relearning process. • The vehicle may need to be driven to relearn the idle and fuel trim strategy. 378 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications RN TU LE AD RE • If you do not allow the engine to relearn its idle trim, the idle quality of your vehicle may be adversely affected until the idle trim is eventually relearned. When the battery is disconnected or a new battery installed, the transmission must relearn its adaptive strategy. As a result of this, the transmission may shift firmly. This operation is considered normal and will not affect function or durability of the transmission. Over time the adaptive learning process will fully update transmission operation to its optimum shift feel. If the battery has been disconnected or a new battery has been installed, the clock and the preset radio stations must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. RECYCLE Battery management system The battery management system (BMS) monitors battery conditions and takes actions to extend battery life. If excessive battery drain is detected, the system may temporarily disable certain electrical features to protect the battery. Those electrical accessories affected include rear defrost, heated /cooled seats, climate control fan, heated steering wheel, audio and navigation system. A message may be displayed on the instrument cluster or center stack display to alert the driver that battery protection actions are active. See the Message center in the Instrument Cluster and Entertainment systems chapter for more information. These messages are only for notification that an action is taking place, and do not necessarily indicate that an electrical problem exists or that the battery requires replacement. 379 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Electrical accessory installation To ensure proper operation of the BMS, any electrical devices that are added to the vehicle should not have their ground connection made directly at the negative battery post. A connection at the negative battery post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: Electrical or electronic accessories added to the vehicle by the dealer or the owner may adversely affect battery performance and durability and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle. After battery replacement, or in some cases after charging the battery with an external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge. Prior to relearning state of charge, the BMS may disable electrical features (to protect the battery) earlier than normal. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in scheduled maintenance information. The coolant concentration should be maintained at 50/50 coolant and distilled water. For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240E available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentration. The level of coolant should be maintained within the COLD FILL RANGE in the coolant reservoir. If the level falls below, add coolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the concentration of coolant falls below 40% or above 60%, the engine parts could become damaged or not work properly. A 50/50 mixture of coolant and water provides the following: • Improved freeze protection. • Improved boiling protection. • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. 380 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. The engine coolant should be within the COLD FILL RANGE as listed on the engine coolant reservoir. Refer to scheduled maintenance information for service interval schedules. If the engine coolant has not been checked at the recommended interval, the engine coolant reservoir may become low or empty. If the reservoir is low or empty, add engine coolant to the reservoir. Refer to Adding engine coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location. Adding engine coolant When adding coolant, make sure it is a 50/50 mixture of engine coolant and distilled water. Add the mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained. If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool, the system will remain underfilled. WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. 381 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. Refer to Maintenance product specifications and capacities in this chapter. • A large amount of water without engine coolant may be added, in case of emergency, to reach a vehicle service location. In this instance, the cooling system must be drained, chemically cleaned with Motorcraft威 Premium Cooling System Flush, and refilled with a 50/50 mixture of engine coolant and distilled water as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant. For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool. Add the proper mixture of coolant and distilled water to the FULL COLD level. For all other vehicles which have a coolant degas system with a pressurized cap, or if it is necessary to remove the coolant pressure relief cap on the radiator of a vehicle with an overflow system, follow these steps to add engine coolant. WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. Add the proper mixture of coolant and water to the cooling system by following these steps: 1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 3. Step back while the pressure releases. 382 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 4. When you are sure that all the pressure has been released, use the cloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, to within the COLD FILL RANGE or the FULL COLD level on the reservoir. If you removed the radiator cap in an overflow system, fill the radiator until the coolant is visible and radiator is almost full. 6. Replace the cap. Turn until tightly installed. Cap must be tightly installed to prevent coolant loss. After any coolant has been added, check the coolant concentration (refer to Checking engine coolant). If the concentration is not 50/50, drain some coolant and adjust the concentration. It may take several drains and additions to obtain a 50/50 coolant concentration. Whenever coolant has been added, the coolant level in the coolant reservoir should be checked the next few times you drive the vehicle. If necessary, add enough 50/50 concentration of engine coolant and distilled water to bring the liquid level to the proper level. If you have to add more than 1.0 quart (1.0 liter) of engine coolant per month, have your authorized dealer check the engine cooling system. Your cooling system may have a leak. Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Maintenance product specifications and capacities in this chapter. Fill your engine coolant reservoir as outlined previously in the Adding engine coolant section. 383 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Severe climates If you drive in extremely cold climates: • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide improved freeze point protection. Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage. • If available, refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months. If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration above 40%. • NEVER decrease the coolant concentration below 40%. • Decreased engine coolant concentrations below 40% will decrease the corrosion/freeze protection characteristics of the engine coolant and may cause engine damage. • If available, refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate protection at the temperatures in which you drive. Vehicles driven year-round in non-extreme climates should use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. Engine fluid temperature management (if equipped) Your vehicle has been designed to pull a trailer, but because of the added load, the vehicle’s engine may temporarily reach higher temperatures during severe operating conditions such as ascending a long or steep grade while pulling a trailer in hot ambient temperatures. At this time, you may notice your engine coolant temperature gauge needle move toward the H and the POWER REDUCED TO LOWER TEMP message may appear on the message center. You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if 384 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors. If this occurs, there is no need to pull off the road. The vehicle can continue to be driven while this message is active. WARNING: To reduce the risk of collision and injury, be prepared that the vehicle speed may reduce and the vehicle may not be able to accelerate with full power until the fluid temperatures reduce. The air conditioning may also cycle on and off during severe operating conditions to protect overheating of the engine. When the engine coolant temperature decreases to a more normal operating temperature, the air conditioning will turn on once again. If you notice any of the following: • the engine coolant temperature gauge moves fully into the red (hot) area • the coolant temperature warning light illuminates • the service engine soon indicator illuminates 1. Pull off the road as soon as safely possible and place the vehicle in P (Park). 2. Leave the engine running until the coolant temperature gauge needle moves away from the H range. After several minutes, if this does not happen, follow the remaining steps. 3. Turn the engine off and wait for it to cool before checking the coolant level. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information. 385 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How fail-safe cooling works If the engine begins to overheat: • The engine coolant temperature gauge will move to the red (hot) area. • The coolant temperature warning light • The service engine soon will illuminate. indicator will illuminate. If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. When fail-safe mode is activated You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1. Pull off the road as soon as safely possible and turn off the engine. 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 386 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs. When in fail-safe mode, the vehicle will have limited power, will not be able to maintain high-speed operation, and may completely shut down without warning, potentially losing engine power, power steering assist, and power brake assist, which may increase the possibility of a crash resulting in serious injury. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. FUEL FILTER Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door, do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. WARNING: Gasoline may contain benzene, which is a cancer-causing agent. 387 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before refueling your vehicle. • Always turn off the vehicle before refueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. • Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin and/or clothing, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while refueling. Fuel vapor is extremely hazardous under certain conditions. Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 388 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Refueling • • • • • • • WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: Read and follow all the instructions on the pump island; Turn off your engine when you are refueling; Do not smoke if you are near fuel or refueling your vehicle; Keep sparks, flames and smoking materials away from fuel; Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle — this is against the law in some places; Keep children away from the fuel pump; never let children pump fuel. Do not use personal electronic devices while refueling. It can ignite fuel vapors. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Place approved fuel container on the ground. • DO NOT fill a fuel container while it is in the vehicle (including the cargo area). • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. Easy Fuel姞 “no cap” fuel system Your fuel tank is equipped with an Easy Fuel威 “no cap” fuel filler system. This allows you to simply open the fuel filler door and insert the fuel filler nozzle into the fuel system. The Easy Fuel威 system is self-sealing and protected against dust, dirt, water and snow/ice. When fueling your vehicle: 1. Turn the engine off. 2. Open the fuel filler door by pressing the center of the door about one inch from the door’s rear edge. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted until you are done pumping. Pump fuel as normal. 389 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow about five seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle. Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located within the fuel filler housing and to the ground. If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message comes on, the fuel fill inlet may not have properly closed. The inlet may have stuck open or debris may be preventing the inlet from fully closing. At the next opportunity, safely pull off the road, turn off the engine, open the fuel filler door and remove any visible debris from the fuel fill opening. Insert either the fuel fill nozzle or the fuel fill funnel (see Refilling with a portable fuel container for funnel location) provided with the vehicle several times to dislodge any debris and/or allow the inlet to close properly. If this action corrects the problem, the check fuel fill inlet lamp or CHECK FUEL FILL INLET message may not reset immediately. It may take several driving cycles for the check fuel fill inlet lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the check fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause the service engine soon lamp to turn on as well. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel威 “no cap” fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or any other fuel. The use of leaded fuel is prohibited by law and could damage your vehicle. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may not be covered under warranty. 390 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Octane recommendations Your vehicle is designed to use “Regular” unleaded gasoline with a pump (R+M)/2 octane rating of 87. Some stations offer fuels posted as (R+M)/2 METHOD “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage. 87 Fuel quality If you are experiencing starting, rough idle or hesitation driveability problems during a cold start, try a different brand of “Regular” unleaded gasoline. Premium unleaded gasoline is not recommended for vehicles designed to use “Regular” unleaded gasoline because it may cause these problems to become more pronounced. If the problems persist, see your authorized dealer. Do not add aftermarket fuel additive products to your fuel tank. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane rating. These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your warranty. Many of the world’s automakers approved the World-Wide Fuel Charter that recommends gasoline specifications to provide improved performance and emission control system protection for your vehicle. Gasolines that meet the World-Wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components. 391 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. On restarting, cranking time will take a few seconds longer than normal. • Normally, adding 1 gallon (3.8L) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8L) may be required. • The service engine soon indicator may come on. For more information on the service engine soon indicator, refer to Warning lights and chimes in the Instrument Cluster chapter. Refilling with a portable fuel container With the Easy Fuel威 “no cap” fuel system, use the following directions when filling from a portable fuel container: WARNING: Do not insert the nozzle of portable fuel containers or aftermarket funnels into the Easy Fuel威 system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, which could result in serious personal injury. WARNING: Do not try to pry open or push open the Easy Fuel威 system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle’s fuel tank from a portable fuel container, use the included funnel. 1. Locate the white plastic funnel. It is clipped onto the spare tire compartment. 2. Slowly insert the funnel into the Easy Fuel威 system. 392 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 3. Fill the vehicle with fuel from the portable fuel container. 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. Do not use aftermarket funnels; they will not work with the Easy Fuel威 system and can damage it. The included funnel has been specially designed to work safely with your vehicle. ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you, the driver. You must gather information as accurately and consistently as possible. Fuel expense, frequency of fill-ups or fuel gauge readings are NOT accurate as a measure of fuel economy. We do not recommend taking fuel economy measurements during the first 1,000 miles (1,600 km) of driving (engine break-in period). You will get a more accurate measurement after 2,000 miles–3,000 miles (3,000 km–5,000 km). Filling the tank The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Maintenance product specifications and capacities section of this chapter. The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, an error in the reading will result if the engine is left running. • Use the same filling rate setting (low — medium — high) each time the tank is filled. • Allow no more than two automatic click-offs when filling. • Always use fuel with the recommended octane rating. 393 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications • Use a known quality gasoline, preferably a national brand. • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent. Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in miles or kilometers). 2. Each time you fill the tank, record the amount of fuel added (in gallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and record the current odometer reading. 4. Subtract your initial odometer reading from the current odometer reading. 5. Follow one of the simple calculations in order to determine fuel economy: Calculation 1: Divide total miles traveled by total gallons used. Calculation 2: Multiply liters used by 100, then divide by total kilometers traveled. Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel economy. • Idling for long periods of time (greater than one minute) may waste fuel. • Anticipate stopping; slowing down may eliminate the need to stop. • Sudden or hard accelerations may reduce fuel economy. • Slow down gradually. 394 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications • Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105 km/h]). • Revving the engine before turning it off may reduce fuel economy. • Using the air conditioner or defroster may reduce fuel economy. • You may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occurs. Unnecessary shifting of this type could result in reduced fuel economy. • Warming up a vehicle on cold mornings is not required and may reduce fuel economy. • Resting your foot on the brake pedal while driving may reduce fuel economy. • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel economy. • Use recommended engine oil. Refer to Maintenance product specifications and capacities in this chapter. • Perform all regularly scheduled maintenance items. Follow the recommended maintenance schedule and owner maintenance checks found in scheduled maintenance information. Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example; bug deflectors, rollbars/light bars, running boards, ski/luggage racks) may reduce fuel economy. • Fuel economy may decrease with lower temperatures during the first 8–10 miles (12–16 km) of driving. • Driving on flat terrain offers improved fuel economy as compared to driving on hilly terrain. • Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. 395 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications • Four-wheel-drive operation (if equipped) is less fuel efficient than two-wheel-drive operation. • Close windows for high speed driving. EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and a catalytic converter which will enable your vehicle to comply with applicable exhaust emission standards. To make sure that the catalytic converter and other emission control components continue to work properly: • Use only the specified fuel listed. • Avoid running out of fuel. • Do not turn off the ignition while your vehicle is moving, especially at high speeds. • Have the items listed in scheduled maintenance information performed according to the specified schedule. The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft威 or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. indicator, charging system Illumination of the service engine soon warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control system is not working properly. An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle. Have a damaged or improperly operating exhaust system inspected and repaired immediately. WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment. 396 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working. Information about your vehicle’s emission system is on the Vehicle Emission Control Information Decal located on or near the engine. This decal also lists engine displacement. Please consult your Warranty Guide for complete emission warranty information. On-board diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle. When the service engine soon indicator illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause the service engine indicator to illuminate. Examples are: soon 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly. 3. The fuel fill inlet may not have been properly closed. See Easy Fuel威 “no cap” fuel system in this chapter. 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started. A driving cycle consists of a cold engine startup followed by mixed city/highway driving. No additional vehicle service is required. indicator remains on, have your vehicle If the service engine soon serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, indicator on can continued driving with the service engine soon result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. 397 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. Your vehicle may not pass the I/M indicator is on or not working test if the service engine soon properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked. In this case, the vehicle is considered not ready for I/M testing. indicator is on or the bulb does not If the service engine soon work, the vehicle may need to be serviced. Refer to On-board diagnostics (OBD-II) in this chapter. If the vehicle’s engine or transmission has just been serviced, or the battery has recently run down or been replaced, the OBD-II system may indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine indicator blinks eight times, it means that the vehicle is not soon indicator stays on ready for I/M testing; if the service engine soon solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods. Allow the vehicle to sit for at least eight hours without starting the engine. Then, start the engine and complete the above driving cycle. The engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete. If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. 398 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately. MAX MIN TRANSMISSION FLUID Checking automatic transmission fluid Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is warmed up (approximately 20 miles [30 km]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached to allow the fluid to cool before checking. Depending on vehicle use, cooling times could take up to 30 minutes or longer. WARNING: The dipstick cap and surrounding components may be hot; gloves are recommended. 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow a minimum of 10 seconds for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 399 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. Low fluid level If the fluid level is below the MIN MIN MAX range of the dipstick, add fluid to reach the hash mark level. Note: If the fluid level is below the MIN level, do not drive the vehicle. An underfill condition may cause shift and/or engagement concerns and/or possible damage. Correct fluid level The transmission fluid should be checked at normal operating temperature 180°F-200°F (82°C-93°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C) . High fluid level If the fluid level is above the MAX MIN MAX range of the dipstick, remove fluid to reach the hashmark level. Note: Fluid level above the MAX level may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. If your vehicle has been operated for an extended period at high speeds, in city traffic during hot weather or pulling a trailer, the vehicle should be turned off until normal operating temperatures are reached. Depending on vehicle use, cooling times could take up to 30 minutes or longer. Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Maintenance product specifications and capacities section in this chapter. 400 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 1/2 pint (250 ml) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid MIN MAX should be removed by an authorized dealer. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the air filter element listed. Refer to Motorcraft威 part numbers in this chapter. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running. Changing the air filter element 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing. 5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 401 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications 6. Replace the air filter housing cover and secure the clamps. Be sure that the air cleaner cover tabs are engaged into the slots of the air cleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time (30 days or more), refer to the following maintenance recommendations to ensure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested for reliable, regular driving. Long term storage under various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components. General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders. See the Cleaning chapter for more information. • Periodically wash vehicles stored in exposed locations. • Touch-up raw or primed metal to prevent rust. • Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when the vehicle is washed. See the Cleaning chapter for more information. • Lubricate all hood, door and trunk lid hinges, and latches with a light grade oil. See the Cleaning chapter for more information. 402 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. Engine • The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. • Start the engine every 15 days. Run at fast idle until it reaches normal operating temperature. • With your foot on the brake, shift through all the gears while the engine is running. Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle. Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add a quality gas stabilizer product to the vehicle fuel system whenever actual or expected storage periods exceed 30 days. Follow the instructions on the additive label. The vehicle should then be operated at idle speed to circulate the additive throughout the fuel system. Cooling system • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level. Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features. Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure. 403 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle are covered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricate working parts and prevent corrosion. Removing vehicle from storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up on window surfaces. • Check windshield wipers for any deterioration. • Check under the hood for any foreign material that may have collected during storage (mice/squirrel nests). • Check the exhaust for any foreign material that may have collected during storage. • Check tire pressures and set tire inflation per the Tire Label. • Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. • If the battery was removed, clean the battery cable ends and inspect. If you have any concerns or issues, contact your authorized dealer. MOTORCRAFT PART NUMBERS Component Air filter element Battery Oil filter Spark plugs 1 3.5L V6 engine FA-1884 BXT-65-650 FL-500-S 1 For spark plug replacement, see your authorized dealer. Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs. Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft威 or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used. 404 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Capacity Between MIN and MAX on reservoir — — — Item Brake fluid Body hinges, latches, door striker plates and rotors, seat tracks, fuel filler door hinge and spring, hood latch, auxiliary latch, seat tracks Door weatherstrips Lock cylinders 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) XL-6 / ESR-M13P4-A Silicone Spray Lubricant Motorcraft威 Penetrating and Lock Lubricant XL-1 / None XG-4 or XL-5 or equivalent / ESB-M1C93-B PM-1-C / WSS-M6C62-A or WSS-M6C65-A1 Ford Part Number / Ford Specification Multi-Purpose Grease (Lithium grease) Ford Part Name or equivalent Motorcraft威 High Performance DOT 3 Motor Vehicle Brake Fluid MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES Maintenance and Specifications 405 Capacity 12.2 quarts (11.5L) 6.0 quarts (5.7L) Item Engine coolant Engine oil Ford Part Name or equivalent •Motorcraft威 Specialty Green Engine Coolant (dark green-colored) •Motorcraft威 Specialty Orange Engine Coolant (US) •Motorcraft威 Specialty Orange Engine Coolant (Canada)1 •Motorcraft威 SAE 5W-20 Premium Synthetic Blend Motor Oil (US) •Motorcraft威 SAE 5W-20 Full Synthetic Motor Oil (US) •Motorcraft威 SAE 5W-20 Super Premium Motor Oil (Canada) •Motorcraft威 SAE 5W20 Synthetic Motor Oil (Canada)2 406 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) •XO-5W20-QSP (US) •XO-5W20-QFS (US) •CXO-5W20-LSP12 (Canada) •CXO-5W20-LFS12 (Canada) / WSS-M2C930-A with API Certification Mark •VC-10-A2 (US) •CVC-10-A (Canada) / WSS-M97B55-A •VC-3-B (US) •CVC-3-B (Canada) / WSS-M97B44-D Ford Part Number / Ford Specification Maintenance and Specifications 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 12.7 quarts (12.0L)3 3.5 pints (1.7L) Fill as required 18.6 gallons (70.4L) Automatic transmission fluid Rear axle fluid Windshield washer fluid Fuel tank — Ford Part Name or equivalent Motorcraft威 MERCON威 LV ATF4 Motorcraft威 SAE 80W-90 Premium Rear Axle Lubricant Motorcraft威 Premium Windshield Washer Concentrate (US) Premium Quality Windshield Washer Fluid (Canada) — ZC-32-A (US) CXC-37-(A, B, D, and F) (Canada) / WSB-M8B16-A2/- - XY-80W90-QL / WSP-M2C197-A Ford Part Number / Ford Specification XT-10-QLV / MERCON威 LV 2 Add the coolant type originally equipped in your vehicle. Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only have the API Certification mark and meet the requirements of Ford specification WSS-M2C930-A . 3 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be checked by a qualified technician. 4 Use of a dual usage fluid in an automatic transmission requiring MERCON威 LV may cause transmission damage. Use of any fluid other than the recommended fluid may cause transmission damage. Refer to scheduled maintenance information to determine the correct service interval. 1 Capacity Item Maintenance and Specifications 407 Maintenance and Specifications ENGINE DATA Engine Cubic inches Required fuel Firing order Ignition system Spark plug gap Compression ratio Engine drivebelt routing IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s door or the edge of the driver’s door. 408 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) 3.5L V6 engine 213 Minimum 87 octane 1-4-2-5-3-6 EDIS 0.049–0.053 inch (1.25–1.35mm) 10.8 :1 Maintenance and Specifications Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number. XXXXXXXXXXXXXXXXX The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number 409 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Maintenance and Specifications TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Six-speed automatic (6F50) Six-speed automatic (6F55) 410 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Code J C Accessories FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle. In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. The accessories will be warranted for whichever provides you the greatest benefit: • 12 months or 12,000 miles (20,000 km) (whichever occurs first), or • the remainder of your new vehicle limited warranty. Contact your dealer for details and a copy of the warranty. The following is a list of several Ford Custom Accessories. Not all accessories are available for all models. For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: www.fordaccessories.com (U.S. only). Exterior style •Bug shields •Custom graphics* •Deflectors •Splash guards* Interior style •Ambient lighting •Floor mats •Electrochromic compass/temperature interior mirrors Lifestyle •Ash cup / smoker’s package •Portable navigation* •Trailer hitch balls •Camping tent* •Rear seat entertainment* •Racks and carriers* •Trailer hitch ball mounts •Cargo organization and management •Trailer hitch drawbars, and towing accessories 411 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Accessories Peace of mind •Keyless entry keypad •Wheel locks •Vehicle tracking and recovery* •Remote start •Cargo shade •Cargo area protector •Vehicle security systems •Bumper and hitch mounted parking sensors* •Locking gas plug for capless fuel system *Ford Licensed Accessories (FLA) are warranted by the accessory manufacturer’s warranty. Ford Licensed Accessories are fully designed and developed by the accessory manufacturer and have not been designed or tested to Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer. For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label). Consult your authorized dealer for specific weight information. • The Federal Communications Commission (FCC) and Canadian Radio Telecommunications Commission (CRTC) regulate the use of mobile communications systems — such as two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician. • Mobile communications systems may harm the operation of your vehicle, particularly if they are not properly designed for automotive use. • To avoid interference with other vehicle functions, such as anti-lock braking systems, amateur radio users who install radios and antennas onto their vehicle should not locate the Amateur Radio Antennas in the area of the driver’s side hood. • Electrical or electronic accessories or components that are added to the vehicle by the authorized dealer or the owner, may adversely affect battery performance and durability, and may also adversely affect the performance of other electrical systems in the vehicle. 412 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford and Lincoln owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage. Up to 500+ Covered Vehicle Components There are four, new-vehicle Extended Service Plans with different levels of coverage. Ask your dealer for details. PremiumCare – Our most comprehensive coverage. With over 500 covered components, this plan is so complete that we generally only discuss what’s not covered! ExtraCare – Covers 113 components, and includes many high-tech items. BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: • Reliable, quality service anywhere you go. • Factory-trained technicians. • Genuine Ford and Motorcraft威 Parts. Rental car reimbursement If your vehicle is kept overnight for covered repairs, you are eligible for rental car coverage, including Bumper-to-Bumper warranty repairs, or manufacturer’s recalls. Transferable coverage If you sell your vehicle before your Ford ESP coverage expires, you can transfer any remaining coverage to the new owner. Whenever you’re ready to sell your car, prospective buyers may feel better about taking a risk on your used vehicle. Ford ESP may add resale value! Plus, exclusive 24/7 roadside assistance, including: • Towing, flat-tire change and battery jump starts. • Out-of-fuel and lock-out assistance. • Travel expense reimbursement for lodging, meals and rental car. • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation. 413 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Ford Extended Service Plan Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs. Avoid the rising cost of properly maintaining your vehicle! Ford ESP also offers a Premium Maintenance Plan that covers items that routinely wear out. The coverage is prepaid, so you never have to worry about affording your vehicle maintenance. It covers regular checkups, routine inspections, preventive care and replacement of items that require periodic attention for normal “wear”: • Wiper blades • Brake pads and linings • Spark plugs (except • Shock absorbers California) • Clutch disc • Belts and hoses Contact your selling Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available Take advantage of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity. 414 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Ford Extended Service Plan 415 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Ford Extended Service Plan FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on the plan you purchase, Ford ESP provides benefits such as: • Rental reimbursement • Coverage for certain maintenance and wear items • Protection against repair costs after your New Vehicle Limited Warranty Coverage expires • Roadside Assistance benefits There are several Ford ESP plans available in various time, distance and deductible combinations. Each plan is tailored to fit your own driving needs, including reimbursement for towing and rental. When you purchase Ford ESP, you receive added peace-of-mind protection throughout Canada and the United States, provided by a network of participating Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change. 416 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle. Carefully following this schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may also help to increase the value of your vehicle when you sell or trade it. It is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford engineering specifications as identified in the Maintenance and Specifications chapter. Failure to perform scheduled maintenance specific in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. Be sure receipts for completed maintenance are kept with the vehicle and confirmation of the work performed is always recorded in this guide. Your dealer has factory-trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction. Protecting your investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value. To ensure the proper performance of your vehicle and its emission control systems, it is imperative that scheduled maintenance be completed at the designated intervals. For your convenience, your vehicle is equipped with a message center which determines the proper oil change service interval. You should perform the engine oil change as indicated by the message center. The message center will display ENGINE OIL CHANGE SOON or OIL CHANGE REQUIRED to indicate when an oil change is needed. The engine oil change service needs to be completed within two weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED message is displayed. Your oil change service interval can be up to one year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 417 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer develops these systems using different specifications and performance features. That’s why it’s important to rely upon your dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information. Ford strongly recommends the use of genuine Ford replacement parts. Parts other than Ford, Motorcraft威 or Ford-authorized remanufactured parts that are used for maintenance replacement or for the service of components affecting emission control must be equivalent to genuine Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information. Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Oils, fluids and flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of overheating and/or foreign material contamination should be inspected immediately by a qualified expert such as the factory-trained technicians at your dealership. Your vehicle’s oils and fluids should be changed at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. 418 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Genuine Ford parts and service When planning your maintenance services, consider your dealership for all your vehicle’s needs. There are a lot of reasons why visiting your dealership for all your service needs is a great way to help keep your vehicle running great. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient. How’s that for quality service? Factory-trained technicians Service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received. Genuine Ford and Motorcraft姞 replacement parts Dealerships stock Ford and Motorcraft威 branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Parts installed at your dealership carry a nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited warranty. Your dealer can give you details. Value shopping for your vehicle’s maintenance needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your dealers can offer. Owner checks and services Certain basic maintenance checks and inspections should be performed by the owner or a service technician at the intervals indicated. Service information and supporting specifications are provided in this owner’s guide. Any adverse condition should be brought to the attention of your dealer or qualified service technician as soon as possible for the proper service advice. The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or fluids used. 419 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Engine oil/coolant change intervals As indicated by the message center: do not exceed one year or 10,000 miles (16,000 km) Engine coolant, 6 years or 100,000 miles (160,000 km) initial change (whichever comes first) Engine coolant, after Every 3 years or 50,000 miles (80,000 km) initial change Engine oil Check every month Engine oil level Function of all interior and exterior lights Tires for wear and proper pressure, including spare Windshield washer fluid level Check every six months Battery connections; clean if necessary Body and door drain holes for obstructions; clean if necessary Cooling system fluid level and coolant strength Door weatherstrips for wear; lubricate if necessary Hinges/latches/outside locks for proper operation; lubricate if necessary Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary 420 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Multi-point inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great. Multi-point inspection – Recommended each visit Accessory drive belt(s) Half-shaft dust boots (if equipped) Battery performance Horn operation Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses Engine air filter Suspension component for leaks or damage Exhaust system Steering and linkage Exterior lamps and hazard Tires for wear and proper pressure, warning system operation including spare Fluid levels*; fill if necessary Windshield for cracks, chips or pits For oil and fluid leaks Washer spray and wiper operation *Brake, coolant recovery reservoir, manual and automatic transmission (with an underhood dipstick), power steering (if equipped) and window washer Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It’s a comprehensive way to perform a thorough inspection of your vehicle. It’s your checklist that gives you immediate feedback on the overall condition of your vehicle. You’ll know what’s been checked, what’s okay, as well as those things that may require future or immediate attention. The multi-point vehicle inspection is one more way to keep your vehicle running great! 421 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance 422 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG For your convenience, your vehicle is equipped with a message center which determines the proper oil change service interval. You should perform the engine oil change as indicated by the message center. The message center will display ENGINE OIL CHANGE SOON or OIL CHANGE REQUIRED to indicate when an oil change is needed. The engine oil change service needs to be completed within two weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED message is displayed. Your oil change service interval can be up to one year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 423 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Oil Change Service Interval* 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Change engine oil and filter • • • • • • • • • • • • • • • Rotate tires, inspect tire wear and measure • • • • • • • • • • • • • • • tread depth Inspect wheels and related components for • • • • • • • • • • • • • • • abnormal noise, wear, looseness or drag Perform multi-point inspection (recommended) • • • • • • • • • • • • • • • Inspect automatic transmission fluid level (if equipped with dipstick); consult dealer for • • • • • • • • • • • • • • • requirements Inspect brake pads, shoes, rotors, drums, brake • • • • • • • • • • • • • • • linings, hoses and parking brake Inspect engine cooling system concentration • • • • • • • • • • • • • • • and hoses Inspect exhaust system and heat shields • • • • • • • • • • • • • • • Inspect half-shaft boots (if equipped) • • • • • • • • • • • • • • • Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints; lubricate • • • • • • • • • • • • • • • if equipped with grease fittings Inspect cabin air filter (if equipped) • • • • • • • • • • • • • • • *Oil change service intervals should be completed as indicated by the message center Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter Scheduled Maintenance 424 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Perform the services noted in the following table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) Every 20,000 miles (32,000 km) Every 30,000 miles (48,000 km) Replace cabin air filter (if equipped) Replace climate-controlled seat filter (if equipped) Replace engine air filter Every 100,000 miles Change engine coolant1 (160,000 km) Replace spark plugs Inspect accessory drive belt(s)2 Every 150,000 miles Change automatic transmission fluid and filter (240,000 km) (filter not required on 6F35, 6F50, DPS6 and AWF-21 transmissions); consult dealer for requirements Change manual transmission fluid Change rear axle fluid (RWD vehicles) Replace accessory drive belt(s) if not replaced within the last 100,000 miles (160,000 km) Replace timing belt (Fiesta); failure to replace belt can cause internal engine damage 1 Initial replacement at 100,000 miles (160,000 km) or 72 months; every 50,000 miles (80,000 km) or 36 months thereafter 2 Perform a follow-up inspection at 120,000 miles (192,000 km) 425 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Maintenance schedule log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: 426 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) RO#: DATE: P&A CODE: HOURS: MILEAGE: Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 427 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: 428 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) RO#: DATE: P&A CODE: HOURS: MILEAGE: Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance. For specific recommendations, see your dealership service advisor or technician. Towing a trailer or using a camper or car-top carrier As required – Change engine oil and filter as indicated by message center and perform services listed in the Normal Scheduled Maintenance chart Inspect frequently, service as – See axle maintenance items under Exceptions required Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80 transmission) Every 60,000 miles (96,000 km) – Change manual transmission fluid Perform the services noted in the preceding table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 429 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery As required – Change engine oil and filter as indicated by message center and perform services listed in the Normal Scheduled Maintenance chart (except Fiesta) Inspect frequently, service as – Replace cabin air filter (if equipped) required – Replace engine air filter Every 300 hours of engine – Change engine oil and filter (Fiesta) operation* Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except Fiesta and vehicles equipped with a 6R80 transmission) Every 60,000 miles (96,000 km) – Replace spark plugs * Engine hour meter installation is recommended for these operating conditions. Perform the services noted in the preceding table at the specified time/mileage (km) period either within 3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message appearing in the message center or when the time/mileage (km) reading indicates service is due. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km) automatic transmission fluid replacement. Example #2: The OIL CHANGE REQUIRED message has not come on but the odometer reads 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 430 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as – Replace cabin air filter (if equipped) required – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect the wheels and related components for abnormal noise, wear, looseness or drag – Rotate tires, inspect tires for wear and measure tread depth Every 5,000 miles (8,000 km) or – Change engine oil and filter 6 months Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except Fiesta and vehicles equipped with a 6R80 transmission) Every 50,000 miles (80,000 km) – Change manual transmission fluid Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter. Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change interval – If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel 431 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance Special operating condition log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: 432 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) RO#: DATE: P&A CODE: HOURS: MILEAGE: Scheduled Maintenance DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 433 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. They are listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to Maintenance product specifications and capacities in the Maintenance and Specifications chapter for details). The axle fluid should be changed anytime an axle has been submerged in water. ❑ Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles. The axle fluid should be changed anytime the axle has been submerged in water. Police/Taxi/Livery vehicle axle maintenance California fuel filter replacement ❑ If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service. Middle East hot climate specifications ❑ If operating conditions are normal and you drive your vehicle under typical, everyday conditions and you are using an API ❑ performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.). Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km). Engine air filter & cabin air filter replacement ❑ Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these conditions will require frequent inspection and replacement of the engine air filter and cabin air filter. 434 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Scheduled Maintenance ENGINE COOLANT CHANGE RECORD Initial change After initial change 6 years or 100,000 miles (160,000 km) (whichever comes first) Every 3 years or 50,000 miles (80,000 km) Engine coolant change log DEALER VALIDATION: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: DEALER VALIDATION: RO#: DATE: P&A CODE: HOURS: MILEAGE: RO#: DATE: P&A CODE: HOURS: MILEAGE: 435 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Index A Accessory delay ..........................97 Active Park Assist .....................299 Adaptive Cruise Control ...........102 AdvanceTrac ..............................274 Airbag supplemental restraint system ........................195, 204, 206 and child safety seats ............197 description ..............195, 204, 206 disposal ....................................209 driver airbag ............197, 204, 207 indicator light .................203, 208 operation .................197, 204, 207 passenger airbag .....197, 204, 207 side airbag ...............................204 Air cleaner filter ...............401, 404 Air conditioning ..............60, 63, 65 manual heating and air conditioning system .................60 All Wheel Drive (AWD), driving off road .........................311 Ambulance packages ....................6 Antifreeze (see Engine coolant) ................380 Anti-lock brake system (see Brakes) ......................271–272 Anti-theft system ..............151, 155 arming the system ..........151, 155 disarming a triggered system .....................................155 Automatic transmission driving an automatic overdrive .................................285 fluid, adding ............................399 fluid, checking ........................399 fluid, refill capacities ..............405 fluid, specification ..................405 436 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Selectshift (SST) ....................288 Auxiliary input jack (Line in) ....58 Auxiliary power point .................93 Axle lubricant specifications ..........405 refill capacities ........................405 B Battery .......................................377 acid, treating emergencies .....377 jumping a disabled battery ....350 maintenance-free ....................377 replacement, specifications ...404 servicing ..................................377 Belt-Minder威 .............................190 Blind Spot Information System .......................................305 Blind spot mirror ......................304 Booster seats .............................225 Brakes ........................................271 anti-lock ...........................271–272 anti-lock brake system (ABS) warning light ...........................272 fluid, checking and adding ....399 fluid, refill capacities ..............405 fluid, specifications .................405 lubricant specifications ..........405 parking ....................................273 shift interlock ..........................283 C Capacities for refilling fluids ....405 Car2U威 Home Automation System .......................................113 Cargo net ...................................120 Cell phone use ..............................9 Index Changing a tire .........................332 Child safety seats ......................214 in front seat ............................215 in rear seat ..............................215 LATCH .....................................220 recommendations ...................212 tether anchorage hardware ...222 Child safety seats - booster seats ...........................................225 Cleaning your vehicle engine compartment ..............364 instrument panel ....................366 interior .....................................367 plastic parts ............................365 washing ....................................363 waxing .....................................364 wheels ......................................364 wiper blades ............................365 Climate control (see Air conditioning or Heating) ...........................60, 63, 65 Clock ............................................50 Collision Warning System .........296 Console ........................................93 overhead ....................................92 rear ............................................93 Controls power seat ...............................160 steering column ......................110 Coolant checking and adding ..............380 refill capacities ................383, 405 specifications ..........................405 Cross Traffic Alert ....................305 Cruise control (see Speed control) ..................100 Customer Assistance ................320 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Ford Extended Service Plan ..................................413, 416 Getting assistance outside the U.S. and Canada ..............359 Getting roadside assistance ...320 Getting the service you need .........................................355 Ordering additional owner’s literature .................................361 Utilizing the Mediation/Arbitration Program ...................................359 D Daytime running lamps (see Lamps) ................................76 Defrost rear window ..............................72 Dipstick automatic transmission fluid ..........................................399 engine oil .................................375 Driving under special conditions ..................290, 313, 315 sand .........................................314 snow and ice ...........................316 through water .................314, 319 E Electronic message center ...22, 26 Emergencies, roadside jump-starting ..........................350 running out of fuel .........349, 391 Emission control system ..........396 Engine ........................................408 cleaning ...................................364 coolant .....................................380 fail-safe cooling .......................386 437 Index idle speed control ...................377 lubrication specifications .......405 refill capacities ........................405 service points ..........................372 Engine block heater .................270 Engine oil ..................................375 checking and adding ..............375 dipstick ....................................375 filter, specifications ........376, 404 recommendations ...................376 refill capacities ........................405 specifications ..........................405 Event data recording ....................7 Exhaust fumes ..........................269 quality ......................................391 running out of fuel .........349, 391 safety information relating to automotive fuels .....................387 Fuses ..................................322–323 F H Fail safe cooling ........................386 Fleet MyKey programming ......129 Floor mats .........................119–120 Fluid capacities .........................405 Fog lamps ....................................75 Four-Wheel Drive vehicles driving off road .......................311 preparing to drive your vehicle .....................................282 Fuel ............................................387 calculating fuel economy .......393 cap ...........................................389 capacity ...................................405 choosing the right fuel ...........390 detergent in fuel .....................391 filler funnel .............................391 filling your vehicle with fuel ..................387, 389, 393 filter, specifications ........387, 404 fuel pump shut-off ..................322 improving fuel economy ........393 octane rating ...................391, 408 438 Hazard flashers .........................321 Headlamps ...................................74 aiming ........................................77 autolamp system .......................74 bulb specifications ....................82 daytime running lights .............76 flash to pass ..............................76 high beam .................................75 turning on and off ....................74 Heating heating and air conditioning system ...........................60, 63, 65 Hill descent mode .....................279 Hill start assist ..........................289 Hood ..........................................371 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) G Garage door opener ..................113 Gas cap (see Fuel cap) ............389 Gas mileage (see Fuel economy) .................393 Gauges .........................................19 I Ignition ...............................264, 408 Illuminated visor mirror .............92 Infant seats (see Safety seats) .....................214 Index Inspection/maintenance (I/M) testing ........................................398 Instrument panel cleaning ...................................366 cluster ........................................12 lighting up panel and interior .......................................76 Intelligent Access Key ..............128 Intelligent Access with push button start ...............................140 J Jack ............................................332 positioning ...............................332 storage .....................................332 Jump-starting your vehicle ......350 K Keyless entry system autolock ...................................136 keypad .....................................149 locking and unlocking doors ..150 programming entry code .......149 Keys ...................................128, 152 positions of the ignition .........264 L Lamps autolamp system .......................74 bulb replacement specifications chart ............81–82 daytime running light ...............76 fog lamps ...................................75 headlamps .................................74 headlamps, flash to pass ..........76 instrument panel, dimming .....76 interior lamps ...........................80 LATCH anchors .........................220 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Liftgate ......................121–122, 142 Lights, warning and indicator ....12 anti-lock brakes (ABS) ..........272 Loading instructions .................258 Load limits .................................252 Locks autolock ...................................136 childproof ................................139 doors ........................................135 Lubricant specifications ...........405 Luggage rack .............................126 Lug nuts ....................................348 Lumbar support, seats .....160, 162 M Message center .....................22, 26 warning messages ...............26, 37 Mirrors ...................................97–98 automatic dimming rearview mirror ........................................97 fold away ...................................99 heated ........................................99 programmable memory ..........143 side view mirrors (power) .......98 signal .......................................100 Moon roof ..................................112 Motorcraft威 parts ..............369, 404 MyFord Connect™ system ........59 MyFord Touch™ system ............59 MyFord™ system ..................49, 59 MyKey ........................................129 O Octane rating ............................391 Oil (see Engine oil) ..................375 439 Index Overdrive ...................................284 P Parental MyKey programming .............................129 Park Assist ................................299 Parking brake ............................273 Parts (see Motorcraft威 parts) ...........404 Passenger Occupant Classification Sensor .................180 Pedals (see Power adjustable foot pedals) ...............................100 Power adjustable foot pedals ...100 Power distribution box (see Fuses) ...............................327 Power door locks ......................135 Power liftgate ............................122 Power mirrors .............................98 Power point .................................93 Power steering ..........................281 Power Windows ...........................96 Preparing to drive your vehicle ........................................282 Push button start system .........267 R Rear-view camera system .........292 Rear window defroster ...............72 Recommendations for attaching safety restraints for children ......................................212 Relays ........................................322 Remote entry system .......139–140 440 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) illuminated entry ............145–146 locking/unlocking doors .........141 opening the trunk ...................142 Remote start ...........................146 replacement/additional transmitters .............................145 replacing the batteries ...........144 Remote start .............................146 Remote start climate operation .....................................72 Reverse sensing system ...........290 Roadside assistance ..................320 Roof rack ...................................126 S Safety belts (see Safety restraints) ..........182–184, 188–189 Safety Canopy ...........................206 Safety defects, reporting ..........362 Safety restraints 182–184, 188–189 Belt-Minder威 ...........................190 extension assembly ................189 for adults .................183–184, 188 for children .............................209 inflatable safety belt ...............186 Occupant Classification Sensor ......................................180 warning light and chime ........190 Safety restraints - LATCH anchors ......................................220 Safety seats for children ..........214 Safety Compliance Certification Label ....................408 Satellite Radio Information ........54 Scheduled Maintenance Guide Normal Scheduled Maintenance and Log .............423 Index Seats ..........................................157 child safety seats ....................214 climate control ........................164 easy access/easyout feature ..167 front seats .......................159, 163 heated ......................................162 memory seat ...................143, 166 second row seats ............169, 172 third row seats ........172, 174–175 Second-row power fold seat ....172 SecuriCode keyless entry system ........................................149 SecuriLock passive anti-theft system ........................................151 Setting the clock .........................50 Snowplowing .................................6 SOS Post Crash Alert ...............209 Spare tire (see Changing the Tire) ...........335 Spark plugs, specifications .....................404, 408 Special notice ambulance conversions ..............6 utility-type vehicles ....................6 Specification chart, lubricants ...................................405 Speed control ............................100 Starting your vehicle ........264–266 jump starting ..........................350 push button start system .......267 Steering wheel controls ....................................110 tilting .........................................91 T Temporary mobility kit .............340 Third-row power fold seat .......176 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Tilt steering wheel ......................91 Tire Pressure Monitoring System (TPMS) Tires, Wheels and Loading ....247 Tires ...........................232–233, 332 alignment ................................240 care ..........................................236 changing ..................332, 335, 337 checking the pressure ............236 inflating ...................................234 label .........................................246 replacing ..................................238 rotating ....................................241 safety practices .......................240 sidewall information ...............242 snow tires and chains ............251 spare tire .................................332 Temporary mobility kit ..........340 terminology .............................233 tire grades ...............................233 treadwear ........................232, 237 Touchscreen features (climate) ......................................68 Towing .......................................259 recreational towing .................263 trailer towing ..........................259 wrecker ....................................353 Transmission .............................284 brake-shift interlock (BSI) ....283 fluid, checking and adding (automatic) .............................399 fluid, refill capacities ..............405 lubricant specifications ..........405 Turn signal ..................................79 U Universal garage door opener ..113 441 Index V Water, Driving through .............319 Vehicle Identification Number (VIN) ..........................................409 Vehicle loading ..........................252 Ventilating your vehicle ...........269 Windows power .........................................96 rear wiper/washer .....................91 W Warning lights (see Lights) .......12 Washer fluid ..............................373 442 2011 Explorer (exp) Owners Guide, 4th Printing USA (fus) Windshield washer fluid and wipers ..........................................89 checking and adding fluid .....373 liftgate reservoir .....................373 replacing wiper blades ...........374 Wrecker towing .........................353