Ford - Transit Courier - Owners Manual - 2015 - 2015

FORD TOURNEO CUSTOM / TRANSIT CUSTOM Owner's Manual The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2015 All rights reserved. Part Number: CG3577en 01/2015 20150204085600 Table of Contents Manual Liftgate...............................................34 Introduction About This Manual...........................................5 Symbols Glossary.............................................5 Data Recording..................................................7 Replacement Parts Recommendation........................................8 Special Notices.................................................8 Mobile Communications Equipment......................................................8 Security Passive Anti-Theft System.........................36 Anti-Theft Alarm............................................36 Steering Wheel At a Glance........................................................10 Adjusting the Steering Wheel....................37 Audio Control...................................................37 Voice Control...................................................38 Cruise Control..................................................38 Information Display Control.......................39 Child Safety Wipers and Washers At a Glance Installing Child Seats.....................................16 Child Seat Positioning..................................20 Child Safety Locks..........................................23 Windshield Wipers........................................40 Autowipers.......................................................40 Windshield Washers......................................41 Rear Window Wiper and Washers............41 Safety Belts Fastening the Safety Belts..........................24 Safety Belt Height Adjustment.................25 Safety Belt Minder.........................................25 Lighting General Information......................................43 Lighting Control..............................................43 Autolamps........................................................44 Instrument Lighting Dimmer.....................45 Headlamp Exit Delay....................................45 Daytime Running Lamps.............................45 Automatic High Beam Control..................45 Front Fog Lamps............................................47 Rear Fog Lamps..............................................47 Headlamp Leveling.......................................48 Cornering Lamps............................................48 Direction Indicators.......................................49 Interior Lamps.................................................49 Supplementary Restraints System Principle of Operation...................................27 Driver Airbag.....................................................27 Passenger Airbag............................................27 Side Airbags.....................................................29 Side Curtain Airbags.....................................29 Keys and Remote Controls General Information on Radio Frequencies.................................................30 Remote Control..............................................30 Replacing a Lost Key or Remote Control...........................................................30 Windows and Mirrors Power Windows...............................................51 Exterior Mirrors................................................52 Interior Mirror....................................................52 Sun Shades......................................................53 Locks Locking and Unlocking..................................31 1 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Table of Contents Bottle Holder...................................................93 Glasses Holder................................................94 Under Seat Storage......................................94 Instrument Cluster Gauges...............................................................54 Warning Lamps and Indicators.................55 Audible Warnings and Indicators.............58 Starting and Stopping the Engine Information Displays General Information.....................................96 Ignition Switch................................................96 Steering Wheel Lock....................................96 Starting a Diesel Engine...............................97 Diesel Particulate Filter................................97 Switching Off the Engine............................98 Engine Block Heater.....................................98 General Information......................................59 Clock...................................................................66 Trip Computer.................................................66 Personalized Settings..................................66 Information Messages.................................66 Climate Control Principle of Operation...................................72 Air Vents.............................................................72 Manual Climate Control...............................73 Hints on Controlling the Interior Climate...........................................................74 Rear Passenger Climate Controls............76 Heated Windows and Mirrors....................76 Auxiliary Heater...............................................77 Unique Driving Characteristics Auto-Start-Stop...........................................100 Fuel and Refueling Safety Precautions......................................102 Fuel Quality....................................................103 Fuel Filler Funnel Location........................103 Running Out of Fuel....................................103 Catalytic Converter......................................104 Refueling.........................................................105 Fuel Consumption.......................................106 Technical Specifications...........................108 Seats Sitting in the Correct Position....................81 Head Restraints...............................................81 Manual Seats...................................................82 Power Seats.....................................................83 Rear Seats........................................................85 Heated Seats...................................................90 Transmission Auxiliary Power Points Manual Transmission.................................109 Hill Start Assist.............................................109 Auxiliary Power Points..................................91 Cigar Lighter.....................................................92 Brakes Storage Compartments General Information.....................................110 Hints on Driving With Anti-Lock Brakes............................................................110 Parking Brake...................................................111 Cup Holders......................................................93 Overhead Console.........................................93 Ashtray...............................................................93 Folding Tray......................................................93 Traction Control Principle of Operation..................................112 2 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Table of Contents Using Traction Control.................................112 Stability Control Cold Weather Precautions........................136 Driving Through Water................................136 Floor Mats.......................................................136 Principle of Operation..................................113 Using Stability Control.................................113 Roadside Emergencies Principle of Operation..................................114 Parking Aid.......................................................114 Rear View Camera........................................116 Hazard Warning Flashers..........................138 First Aid Kit......................................................138 Warning Triangle...........................................138 Fuel Shutoff....................................................138 Jump Starting the Vehicle.........................138 Cruise Control Fuses Principle of Operation..................................119 Using Cruise Control.....................................119 Fuse Box Locations.......................................141 Fuse Specification Chart...........................142 Changing a Fuse............................................152 Parking Aids Driving Aids Maintenance Speed Limiter..................................................121 Driver Alert.......................................................122 Lane Keeping System.................................124 Eco Mode.........................................................125 Towing a Trailer..............................................132 Trailer Sway Control.....................................132 Towing Points.................................................133 Towing the Vehicle on Four Wheels......134 General Information....................................153 Opening and Closing the Hood...............153 Under Hood Overview................................154 Engine Oil Dipstick.......................................155 Engine Oil Check...........................................155 Engine Coolant Check................................156 Brake and Clutch Fluid Check..................157 Power Steering Fluid Check......................157 Washer Fluid Check.....................................158 Draining the Fuel Filter Water Trap........158 Changing the 12V Battery..........................158 Checking the Wiper Blades......................160 Changing the Wiper Blades.......................161 Removing a Headlamp...............................162 Changing a Bulb............................................162 Bulb Specification Chart...........................168 Technical Specifications...........................169 Driving Hints Vehicle Care Load Carrying General Information.....................................127 Rear Loadspace Hatches...........................127 Roof Racks and Load Carriers..................127 Roof Racks and Load Carriers - Vehicles With: Integrated Roof Rack..................128 Load Retaining Fixtures..............................129 Towing Breaking-In......................................................135 Reduced Engine Performance.................135 Economical Driving......................................135 Cleaning the Exterior.....................................171 Cleaning the Interior......................................171 Repairing Minor Paint Damage................172 3 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Table of Contents Cleaning the Alloy Wheels.........................172 SYNC™ Troubleshooting..........................253 Wheels and Tires Navigation General Information.....................................173 Temporary Mobility Kit................................173 Tire Care...........................................................176 Using Snow Chains.......................................177 Tire Pressure Monitoring System............177 Changing a Road Wheel.............................181 Technical Specifications............................187 Navigation......................................................263 Appendices Electromagnetic Compatibility...............272 End User License Agreement..................273 Capacities and Specifications Vehicle Identification Plate......................189 Vehicle Identification Number................190 Technical Specifications...........................190 Audio System General Information....................................194 Audio Unit - Vehicles With: AM/FM/ CD...................................................................195 Audio Unit - Vehicles With: AM/FM/CD/ Digital Audio Broadcast (DAB) Radio/ SYNC...........................................................200 Audio Unit - Vehicles With: Digital Audio Broadcast (DAB) Radio/Navigation System/SYNC..........................................205 Audio Unit - Vehicles With: Digital Audio Broadcast (DAB) Radio..........................211 Digital Radio..................................................220 Audio Input Jack............................................221 USB Port..........................................................222 Audio Troubleshooting...............................222 SYNC™ General Information....................................223 Using Voice Recognition...........................224 Using SYNC™ With Your Phone.............227 SYNC™ Applications and Services......238 Using SYNC™ With Your Media Player...........................................................245 4 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. A Right-hand side. B Left-hand side. SYMBOLS GLOSSARY These are some of the symbols you may see on your vehicle. Safety alert Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased. See Owner's Manual Air conditioning system Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle. Anti-lock braking system Avoid smoking, flames or sparks Note: Always use and operate your vehicle in line with all applicable laws and regulations. Battery Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle. Battery acid This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat. Brake fluid - non petroleum based 5 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Introduction Brake system Front airbag Cabin air filter Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control Heated windshield Do not open when hot Interior luggage compartment release Engine air filter Jack Engine coolant Keep out of reach of children Lighting control Engine coolant temperature Low tire pressure warning Engine oil Maintain correct fluid level Explosive gas Note operating instructions Fan warning Panic alarm Fasten safety belt 6 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Introduction Parking aid In general, this technical information documents the condition of parts, modules, systems or the environment: • Operating conditions of system components (e.g. filling levels). • Status messages of the vehicle and its individual components (e.g. number of wheel revolutions/rotational speed, deceleration, lateral acceleration). • Malfunction and defects in important system components (e.g. lighting and brake system). • Vehicle reactions in particular driving situations (e.g. inflation of an airbag, activation of the stability regulation system). • Environmental conditions (e.g. temperature). Parking brake Power steering fluid Power windows front/rear Power window lockout Service engine soon Side airbag These data are exclusively technical and help identification and correction of errors as well as optimisation of vehicle functions. Motion profiles indicating travelled routes cannot be created with these data. Shield the eyes Stability control If services are used (e.g. repair works, service processes, warranty cases, quality assurance), employees of the service network (including manufacturers) are able to read out this technical information from the event and error data storage modules using special diagnostic devices. If required, you will receive further information. After an error has been corrected, these data are deleted from the error storage module or they are constantly overwritten. Windshield wash and wipe DATA RECORDING A large number of electronic components of your vehicle contain data storage modules temporarily or permanently storing technical data about the condition of the vehicle, events and errors. When using the vehicle, situations may occur in which these technical data related to other information (accident report, damages on the vehicle, witness statements etc.) may be associated with a specific person - possibly, with the assistance of an expert. 7 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Introduction Warranty on Replacement Parts Additional functions contractually agreed upon with the client (e.g. vehicle location in emergency cases) allow the transmission of particular vehicle data from the vehicle. Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty. REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging. SPECIAL NOTICES If converting or modifying your vehicle from production specification, refer to the Body and Equipment Mounting Manual at www.etis.ford.com/fordservice. MOBILE COMMUNICATIONS EQUIPMENT Scheduled Maintenance and Mechanical Repairs Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios. One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. Collision Repairs We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts. 8 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 9 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance Front Exterior Overview A See Maintenance (page 153). B See Changing the Wiper Blades (page 161). C See Driving Aids (page 121). See Automatic High Beam Control (page 45). D See Locking and Unlocking (page 31). E See Changing a Road Wheel (page 181). F Tire pressures. See Technical Specifications (page 187). G See Changing a Bulb (page 162). H See Towing Points (page 133). 10 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance Vehicle Interior Overview A See Transmission (page 109). B See Locking and Unlocking (page 31). C See Power Windows (page 51). D See Fastening the Safety Belts (page 24). E See Head Restraints (page 81). F See Seats (page 81). G See Parking Brake (page 111). 11 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance Instrument Panel Overview Left-Hand Drive A Air vents. See Air Vents (page 72). B Parking aid switch. See Parking Aid (page 114). Start-stop switch. See Auto-Start-Stop (page 100). C Direction indicators. See Direction Indicators (page 49). High beam. See Lighting Control (page 43). D Left-hand drive vehicles - Information display control. See Information Displays (page 59). D Right-hand drive vehicles - Information and entertainment display control. See Information Displays (page 59). See Audio System (page 194). See Navigation (page 263). E Instrument cluster. See Gauges (page 54). See Warning Lamps and Indicators (page 55). F Left-hand drive vehicles - Information and entertainment display control. See Information Displays (page 59). See Audio System (page 194). See Navigation (page 263). 12 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance F Right-hand drive vehicles - Information display control. See Information Displays (page 59). G Wiper lever. See Wipers and Washers (page 40). H Heated rear window switch. Heated windshield switch. See Heated Windows and Mirrors (page 76). I Information and entertainment display. J Audio unit. See Audio System (page 194). K Door lock indicator. See Locking and Unlocking (page 31). L Hazard warning flasher switch. See Hazard Warning Flashers (page 138). M Climate controls. See Climate Control (page 72). N Ignition switch. See Ignition Switch (page 96). O Vehicles with information and entertainment display control - Audio control. See Audio Control (page 37). Voice control. See Voice Control (page 38). P Steering wheel adjustment. See Adjusting the Steering Wheel (page 37). Q Horn. R Cruise control switches. See Cruise Control (page 119). S Lighting control. See Lighting Control (page 43). Front fog lamps. See Front Fog Lamps (page 47). Rear fog lamps. See Rear Fog Lamps (page 47). Headlamp leveling control. See Headlamp Leveling (page 48). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 45). 13 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance Right-Hand Drive A Air vents. See Air Vents (page 72). B Heated rear window switch. Heated windshield switch. See Heated Windows and Mirrors (page 76). C Direction indicators. See Direction Indicators (page 49). High beam. See Lighting Control (page 43). D Left-hand drive vehicles - Information display control. See Information Displays (page 59). D Right-hand drive vehicles - Information and entertainment display control. See Information Displays (page 59). See Audio System (page 194). See Navigation (page 263). E Instrument cluster. See Gauges (page 54). See Warning Lamps and Indicators (page 55). F Left-hand drive vehicles - Information and entertainment display control. See Information Displays (page 59). See Audio System (page 194). See Navigation (page 263). 14 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing At a Glance F Right-hand drive vehicles - Information display control. See Information Displays (page 59). G Wiper lever. See Wipers and Washers (page 40). H Parking aid switch. See Parking Aid (page 114). Start-stop switch. See Auto-Start-Stop (page 100). I Information and entertainment display. J Audio unit. See Audio System (page 194). K Door lock indicator. See Locking and Unlocking (page 31). L Hazard warning flasher switch. See Hazard Warning Flashers (page 138). M Climate controls. See Climate Control (page 72). N Ignition switch. See Ignition Switch (page 96). O Vehicles with information and entertainment display control - Audio control. See Audio Control (page 37). Voice control. See Voice Control (page 38). P Steering wheel adjustment. See Adjusting the Steering Wheel (page 37). Q Horn. R Cruise control switches. See Cruise Control (page 119). S Lighting control. See Lighting Control (page 43). Front fog lamps. See Front Fog Lamps (page 47). Rear fog lamps. See Rear Fog Lamps (page 47). Headlamp leveling control. See Headlamp Leveling (page 48). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 45). 15 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety INSTALLING CHILD SEATS WARNINGS Your vehicle is equipped with a passenger airbag deactivation switch. See Passenger Airbag (page 27). You must switch the airbag off when using a rearward facing child seat on the front seat. Make sure you switch the airbag back on following removal of the rearward facing child seat. Use an approved child seat to secure children less than 60 in (150 cm) tall on the rear seat. Read and follow the manufacturer’s instructions when you are installing a child seat. Do not modify child seats in any way. Do not hold a child on your lap when your vehicle is moving. Do not leave unattended children in your vehicle. If your vehicle has been involved in a crash, have the child seats checked by an authorized dealer. Only child seats certified to ECE-R44.03 (or later) have been tested and approved for use in your vehicle. A choice of these are available from an authorized dealer. Note: Mandatory use of child seats varies from country to country. Child Seats for Different Mass Groups WARNINGS Extreme Hazard! Never use a rearward facing child restraint on a seat protected by an active airbag in front of it. Death or serious injury to the child can occur. Use the correct child seat as follows: 16 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety Booster Seats Rearward Facing Baby Safety Seat WARNINGS Do not install a booster seat or a booster cushion with only the lap strap of the safety belt. Do not install a booster seat or a booster cushion with a safety belt that is slack or twisted. Do not put the safety belt under your child’s arm or behind their back. Do not use pillows, books or towels to boost your child’s height. Make sure that your children sit in an upright position. Secure children that weigh less than 29 lb (13 kg) in a rearward facing baby safety seat (Group 0+) on the front seat. When using a child seat on a rear seat, the child seat must rest tightly against the vehicle seat. It must not touch the head restraint. If necessary remove the head restraint. See Head Restraints (page 81). Child Safety Seat You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page 81). Secure children that weigh more than 33 lb (15 kg) but are less than 60 in (150 cm) tall in a booster seat or a booster cushion. Secure children that weigh between 29 lb (13 kg) and 40 lb (18 kg) in a child safety seat (Group 1) on the front seat. 17 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety Booster Seat (Group 2) ISOFIX Anchor Points We recommend that you use a booster seat that combines a cushion with a backrest instead of a booster cushion only. The raised seating position will allow you to position the shoulder strap of the adult safety belt over the center of your child’s shoulder and the lap strap tightly across their hips. Use an anti-rotation device when using the ISOFIX system. We recommend the use of a top tether or support leg. WARNING Your vehicle may have ISOFIX anchor points that accommodate universally approved ISOFIX child seats. Booster Cushion (Group 3) The ISOFIX system has two rigid attachment arms on the child seat that attach to anchor points on the second row seats, where the cushion and backrest meet. Tether anchor points are fitted to the underside or rear of the second row seats for child seats with a top tether. Note: When you are purchasing an ISOFIX seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. See Child Seat Positioning (page 20). 18 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety Attaching a Child Seat with Top Tethers Type 2 WARNING Do not attach the top tether strap to anything other than the correct top tether strap anchor point. Follow the child seat manufacturer's instructions for installing a child seat with a top tether. Type 1 Attaching a Child Seat with a Support Leg WARNINGS Make sure the support leg is long enough to reach the vehicle floor. Make sure that the child seat manufacturer lists your vehicle as suitable for use with this type of child seat. Follow the child seat manufacturer's instructions for installing a child seat with a support leg. 19 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety WARNINGS Extreme Hazard! Do not use a rearward facing child seat on a seat protected by an air bag in front of it! When using a child seat with a support leg, the support leg must rest securely on the floor. When using a child seat with a safety belt, make sure that the safety belt is not slack or twisted. The child seat must rest tightly against the vehicle seat. Remove the head restraint when using a forward facing child seat. See Head Restraints (page 81). You must reinstall the head restraint following the removal of the child seat. See Head Restraints (page 81). CHILD SEAT POSITIONING Note: When using a child seat on a front seat, always adjust the front passenger's seat to its fully rearward position. If it proves difficult to tighten the lap section of the safety belt without slack remaining, adjust the seatback to the fully upright position and raise the height of the seat. See Seats (page 81). WARNINGS See an authorized dealer for the latest details relating to our recommended child seats. 20 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety Mass group categories 0 0+ Up to 22 lbs (10 kg) Up to 29 lbs (13 kg) Front passenger's seat with airbag ON X X UF¹ UF¹ UF¹ Front passenger's seat with airbag OFF U¹ U¹ U¹ U¹ U¹ Rear seats second and third row U U U U U Rear seats fourth row bus X X X X X Seating positions 1 2 3 20 - 40 lbs 33 - 55 lbs 46 - 79 lbs (9 - 18 kg) (15 - 25 kg) (22 - 36 kg) X Not suitable for children in this mass group. U Suitable for universal category child seats approved for use in this mass group. U¹ Suitable for universal category child seats approved for use in this mass group. However, we recommend that you secure children in a government approved child seat, on the rear seat. UF¹ Suitable for universal category forward facing child seats approved for use in this mass group. However, we recommend that you secure children in a government approved child seat, on the rear seat. 21 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety ISOFIX Child Seats Mass group categories Seating positions 0 0+ I Up to 22 lbs (10 kg) Up to 29 lbs (13 kg) 20 - 40 lbs (9 18 kg) Baby safety seat Rear ISOFIX second row Child safety seat IU IU IU ISOFIX size class - second row E C, D, E A, B, B1, C, D Rear ISOFIX third row IU IU IU E D, E A, B, B1, D * * ISOFIX size class - third row IU Suitable for universal category ISOFIX child seats approved for use in this mass group. * As defined by ECE-R16. Note: When you are purchasing an ISOFIX child seat, make sure that you know the correct mass group and ISOFIX size class for the intended seating locations. Note: There are no ISOFIX Anchor Points on fourth row seats. 22 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Child Safety CHILD SAFETY LOCKS WARNING You cannot open the rear doors from inside if you have put the child safety locks on. A child safety lock is on the rear edge of each rear door. You must set the child safety lock separately on each door. Left-Hand Side Turn it counterclockwise to switch the child lock on and clockwise to switch it off. Right-Hand Side Turn it clockwise to switch the child lock on and counterclockwise to switch it off. 23 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Safety Belts FASTENING THE SAFETY BELTS WARNINGS Insert the tongue into the buckle until you hear a distinct click. You have not fastened the safety belt correctly if you do not hear a distinct click. Make sure that your safety belt is securely stored away and is not outside your vehicle when closing the door. Pull the safety belt out steadily. It may lock if you pull it sharply or if your vehicle is on a slope. Press the red button on the buckle to release the safety belt. Hold the tongue and let it retract completely and smoothly to its stowed position. Using Safety Belts During Pregnancy WARNING Position the safety belt correctly for your safety and that of your unborn child. Do not use only the lap strap or the shoulder strap. 24 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Safety Belts Pregnant women should always wear their safety belt. The lap belt portion of a combination lap and shoulder safety belt should be positioned low across the hips below the stomach and worn as tight as comfort will allow. The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest. 1. Support the safety belt loop while pressing the adjuster button. 2. Slide the adjuster to the desired position then release the button. 3. Pull down on the safety belt loop to make sure it is secure in position. SAFETY BELT HEIGHT ADJUSTMENT SAFETY BELT MINDER WARNING WARNING Position the safety belt height adjuster so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt correctly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision. The system will only provide protection when you use the safety belt correctly. The warning lamp illuminates and an audible warning will sound when the following conditions have been met: • The driver's safety belt has not been fastened. • Your vehicle exceeds a relatively low speed. It will also illuminate when the driver's safety belt is unfastened when your vehicle is moving. If you do not fasten the driver's safety belt both the audible and visual warnings will switch off automatically after approximately five minutes. 25 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Safety Belts Turning the Safety Belt Minder Off See an authorized dealer. 26 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Supplementary Restraints System PRINCIPLE OF OPERATION DRIVER AIRBAG WARNINGS Extreme Hazard! Do not use a rearward facing child restraint on a seat protected by an airbag in front of it! Do not modify the front of your vehicle in any way. This could adversely affect deployment of the airbags. Wear a safety belt and keep sufficient distance between yourself and the steering wheel. Only when you use the safety belt properly, can it hold you in a position that allows the airbag to achieve its optimum effect. See Sitting in the Correct Position (page 81). The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy. Repairs to the steering wheel, steering column, seats, airbags and safety belts must be carried out by an authorized dealer. Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. PASSENGER AIRBAG Do not puncture the seat with sharp objects. This could damage and adversely affect deployment of the airbags. Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal. Note: The front passenger airbag protects both positions of a double seat. Note: Only wipe airbag covers with a damp cloth. 27 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Supplementary Restraints System The airbag will deploy during significant frontal collisions or collisions that are up to 30 degrees from the left or the right. The airbag will inflate within a few thousandths of a second and deflate on contact with the occupant, thus cushioning forward body movement. During minor frontal collisions, overturns, rear collisions and side collisions, the airbag will not deploy. Switching the Passenger Airbag Off WARNING You must switch the airbag off when using a rearward facing child seat on the front seat. The key switch and the airbag deactivation warning lamp are located in the instrument panel. A Switch off B Switch on Turn the switch to position A. When you switch the ignition on, check that the airbag deactivation warning lamp illuminates. Switching the Passenger Airbag On WARNING You must switch the airbag on when you are not using a child seat on the front seat. 28 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Supplementary Restraints System Turn the switch to position B. SIDE CURTAIN AIRBAGS SIDE AIRBAGS WARNING Use seat covers designed for seats with side airbags. Have these fitted by an authorized dealer. Side curtain airbags are located over both side windows where there are driver and front passenger seats. There are molded badges in the headlining above the side windows to indicate this. The airbags are located inside the seatback of the front seats. There is a label attached to the side of the seatback to indicate this. The airbags will deploy during significant lateral collisions. They will also deploy during significant frontal angled collisions. The side curtain airbags will not deploy in minor lateral and frontal collisions, rear collisions or overturns. The airbag will deploy during significant lateral collisions. It might also deploy during significant frontal collisions. The airbag will not deploy in minor lateral and frontal collisions, rear collisions, or overturns. 29 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Keys and Remote Controls GENERAL INFORMATION ON RADIO FREQUENCIES REPLACING A LOST KEY OR REMOTE CONTROL Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. You can purchase replacement keys or remote controls from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Remote Control (page 30). The typical operating range for your transmitter is approximately 33 ft (10 m). To re-program the passive anti-theft system see an authorized dealer. A decrease in operating range could be caused by: • weather conditions • nearby radio towers • structures around your vehicle • other vehicles parked next to your vehicle. The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. Note: Make sure your vehicle is locked before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage. REMOTE CONTROL You can program a maximum of eight remote controls to your vehicle. See an authorized dealer. 30 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Locks Double Locking with the Remote Control LOCKING AND UNLOCKING Note: Check your vehicle is locked before leaving it unattended. Press the button twice within three seconds. Note: Do not leave your keys in your vehicle. Locking the Doors Unlocking the Doors Locking the Doors with the Key Unlocking the Doors with the Key Turn the top of the key toward the front of your vehicle. Turn the top of the key toward the rear of your vehicle. Locking the Doors with the Remote Control Unlocking the Doors with the Remote Control Press the button. Press the button. Note: You can unlock the driver door with the key. Use the key when the remote control is not functioning. Note: You can lock the driver door with the key. Use the key when the remote control is not functioning. Note: When you lock your vehicle for several weeks, the remote control will be switched off. Your vehicle must be unlocked and the engine started using the key. Unlocking and starting your vehicle once will enable the remote control. Double Locking the Doors (If Equipped) WARNING Do not use double locking when passengers or animals are inside your vehicle. You will not be able to unlock the doors from the inside if you have double locked them. Reprogramming the Unlocking Function You can reprogram the unlocking function so that only the driver door is unlocked. See Remote Control (page 30). Double locking is a theft protection feature that prevents someone from opening the doors from the inside. Locking and Unlocking Confirmation Note: If you double lock your vehicle while inside, switch the ignition on to return the door locks to a single locked state. When you lock the doors, the direction indicators will flash twice. Double Locking the Doors with the Key When you unlock the doors, the direction indicators will flash once. Turn the key to the lock position twice within three seconds. Note: If your vehicle has double locking, the direction indicators will flash only when your vehicle has been double locked. 31 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Locks Locking and Unlocking the Doors From Inside A Lock B Unlock Opening the Double Rear Doors (If Equipped) You can see the door lock status in the instrument panel. For item location: See At a Glance (page 10). The lamp will illuminate when you lock your vehicle. Opening the Sliding Door Slam Locking (If Equipped) Slam locking allows you to lock a door with the door open. The door will be locked when you close it. Note: Do not leave your keys in your vehicle. Note: The horn may sound if you try to lock the doors when a door is still open. 32 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Locks Automatic Locking (If Equipped) • Your vehicle has the capability for the doors to lock automatically when you exceed 5 mph (8 km/h). You can turn this function on using the information display. See Information Displays (page 59). If you have turned this function on, either use the interior door unlock button or switch the ignition off and use the key or remote control to unlock the rear or sliding door. • Press the unlock button on the remote control once. Press the interior unlock button once. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. Unlocking the Doors (Two-Stage Unlock) Note: The direction indicators will flash once when you unlock the doors. Automatic Re-Locking You will unlock the front doors when you: • Pull either interior handle (except if you have double locked the doors). • Turn the key in the door lock. • Press the unlock button on the remote control once. • Press the interior unlock button once. The doors will re-lock automatically if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm will return to their previous state. Automatic Unlocking You can turn this function on using the information display. See Information Displays (page 59). When enabled, the automatic unlocking feature will unlock all doors within 10 minutes of the end of a drive cycle, when the driver door is opened and the ignition is off. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. You can turn this function on using the information display. See Information Displays (page 59). You will unlock the front doors and cargo area when you: • Turn the key in the door lock to the unlock position twice within three seconds. • Press the unlock button on the remote control twice within three seconds. • Press the interior unlock button twice within three seconds. When you use this feature, you will unlock all doors including the rear doors or liftgate and the sliding door. Note: When you have double locked your vehicle, the interior unlock button will only work for a period of 20 seconds. Note: The direction indicators will flash once when you unlock the doors. Zone Re-Locking You will unlock all of the doors when you: • Pull either interior handle (except if you have double locked the doors). • Turn the key in the door lock. If you enable zone re-locking and open one door, this will cause all other doors to remain locked. See an authorized dealer for further information. Unlocking the Doors (One-Stage Unlock) 33 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Locks The locks on your vehicle are split into two zones, cabin and cargo. The cargo area comprises of the rear doors or liftgate and the sliding door. • • WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Exit your vehicle and press the lock button. Press the unlock button or the luggage compartment unlock button once to open the respective zone. If you now open a door within the unlocked zone, the other doors in that zone will automatically lock. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. Configurable Unlocking (If Equipped) Note: Do not hang anything (bike rack, etc.) from the spoiler, glass or liftgate. This could damage the liftgate and its components. Configurable unlocking is set at the time of vehicle purchase. It allows you to select which doors unlock when you press the unlock button or the luggage compartment unlock button on your remote control once or twice. You cannot turn this feature back on if you have had it turned off. See an authorized dealer for further information. Note: If you leave the liftgate open when driving the tailgate components could be damaged. Opening and Closing the Liftgate To Open the Liftgate MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of your vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Make sure everyone in your vehicle is in a seat and properly using a safety belt. Failure to follow this warning could result in serious personal injury or death. Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. 34 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Locks To Close the Liftgate 35 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Security PASSIVE ANTI-THEFT SYSTEM ANTI-THEFT ALARM The system will warn you of an unauthorized entry to your vehicle. It will be triggered if any door, the luggage compartment or the hood is opened without using the key or the remote control. Principle of Operation The system prevents someone from starting the engine with an incorrectly coded key. The park and direction indicators will flash and the horn will sound if unauthorized entry is attempted while the alarm is armed. Coded Keys If you lose a key, you can obtain a replacement from an authorized dealer. If possible, provide them with the key number from the tag provided with the original keys. You can also obtain extra keys from an authorized dealer. Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. Note: Have all of your remaining keys erased and recoded if you lose a key. Have replacement keys coded together with recoding your remaining keys. See an authorized dealer for further information. Arming the Alarm Note: Do not shield your keys with metal objects. This may prevent the receiver from recognizing a coded key. Disarming the Alarm The alarm is ready to arm when there is not a key in the ignition. Lock your vehicle to arm the alarm. Disarm the alarm by: • Arming the Engine Immobilizer • When you switch the ignition off the engine immobilizer will arm automatically after a short time. • Disarming the Engine Immobilizer Unlocking the doors or luggage compartment with the remote control. Switching the ignition on or starting the engine. Using a key in the driver’s door to unlock your vehicle, then switching the ignition on within 12 seconds. When you switch the ignition on the engine immobilizer will disarm automatically if a correctly coded key is used. If you are unable to start the engine with a correctly coded key, have your vehicle checked by an authorized dealer. 36 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 81). 3. Lock the steering column. AUDIO CONTROL Select the required source on the audio unit. You can operate the following functions with the control: Type 1 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. Use the arrows on the steering wheel to navigate through the menus. Press OK to make a selection. 37 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Steering Wheel Type 2 VOICE CONTROL A Volume up B Seek up or next C Volume down D Seek down or previous Pull the control to select or deselect voice control. See SYNC™ (page 223). CRUISE CONTROL Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored preset • play the next or the previous track. Press and hold the seek button to: • tune the radio to the next station up or down the frequency band • seek through a track. See Cruise Control (page 119). 38 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Steering Wheel INFORMATION DISPLAY CONTROL See Information Displays (page 59). 39 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers and vehicle power off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 160). If that does not resolve the issue, install new wiper blades. See Changing the Wiper Blades (page 161). Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out. Always use the windshield washers before wiping a dry windshield. A Short-wipe interval. B Intermittent wipe. C Long-wipe interval. Push the wiper lever up to switch the wipers on, and then use the rotary control to adjust the intermittent wipe interval. Speed Dependent Wipers (If Equipped) When your vehicle speed increases, the interval between wipes decreases. AUTOWIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. A Single wipe. B Intermittent wipe. C Normal wipe. D High-speed wipe. Note: Make sure you switch the windshield wipers and ignition off before using an automatic car wash. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. If that does not resolve the issue, install new wiper blades. Note: Move to position O marked on the wiper lever to switch off. Note: If you switch autolamps and autowipers on, the headlamps automatically turn on when the windshield wipers continuously operate. 40 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wipers and Washers Note: During wet or winter driving conditions with ice, snow or a salty road mist, inconsistent or unexpected wiping or smearing may occur. Keep the outside of the windshield clean. The rain sensor is very sensitive and the wipers may operate if dirt, mist or insects hit the windshield. In these conditions, you can do the following: • Lower the sensitivity of the autowipers to reduce the amount of smearing on the windshield. • Switch to normal or high-speed wipe. • Switch autowipers off. WINDSHIELD WASHERS Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat. Note: Do not operate the washers for more than 10 seconds at a time. To use the washer, pull the lever toward you. A High sensitivity B On C Low sensitivity When you release the lever, wiping will continue for a short period of time. REAR WINDOW WIPER AND WASHERS Note: Some autowiper levers may include a letter "A" within the icon. Autowipers uses a rain sensor located in the area around the interior mirror. The rain sensor monitors the amount of moisture on the windshield and automatically turns the wipers on. It will adjust the wiper speed by the amount of moisture that the sensor detects on the windshield. Rear Window Wiper Note: Make sure you switch the rear window wiper and ignition off before using an automatic car wash. Use the rotary control to adjust the sensitivity of the autowipers. When you select low sensitivity, the wipers will operate when the sensor detects a large amount of water on the windshield. When you select high sensitivity, the wipers will operate when the sensor detects a small amount of water on the windshield. 41 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wipers and Washers A Intermittent wipe. B Low speed wipe. C Off. Press the top of the button to switch intermittent wipe on. Press the top of the button again to switch low speed wipe on. Press the bottom of the button to switch the rear window wiper off. When you switch on the front wipers and move the gearshift lever to reverse (R), rear intermittent wipe automatically turns on. Rear Window Washer Push the lever away from you to operate the rear window washer. When you release the lever, wiping continues for a short period of time. 42 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in Lamp Assemblies Lighting Control Positions Exterior lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a fine mist can form on the interior of the lens. The fine mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. A Off. Examples of acceptable condensation are: • The presence of a fine mist (no streaks, drip marks or large droplets). • A fine mist covers less than 50% of the lens. B Parking lamps, instrument panel lamps, license plate lamps and tail lamps. C Headlamps. Parking Lamps Examples of unacceptable condensation are: • A water puddle inside the lamp. • Streaks, drip marks or large droplets present on the interior of the lens. Note: Prolonged use of the parking lamps will cause the battery to run out of charge. Switch the ignition off. Both Sides If you see any unacceptable condensation, have your vehicle checked by an authorized dealer. Select position B on the lighting control to switch the parking lamps on. 43 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting Headlamp Flasher One Side Slightly pull the lever toward you and release it to flash the headlamps. A Right-hand side. B Left-hand side. AUTOLAMPS High Beams Push the lever away from you to switch the high beam on. The headlamps will switch on and off automatically in low light situations or during inclement weather. Push the lever forward again or pull the lever toward you to switch the high beams off. The headlamps will remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps will remain on. See Information Displays (page 59). When the headlamp switch is in the Autolamps position, the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on. The exterior lamps will turn off after a short period of time when you switch the windshield wipers off. 44 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting This feature does not turn on the exterior lamps: • During a single wipe. • While the wipers are on to clear washer fluid during a wash condition. • If the wipers are in automatic or intermittent modes. HEADLAMP EXIT DELAY After you switch the ignition off, you can switch the headlamps on by pulling the direction indicator lever toward you. You will hear a short tone. The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed. You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on. Note: If you have autolamps and autowipers switched on the low beam headlamps will turn on automatically when the windshield wipers operate continuously. Note: You may have to manually switch the headlamps on in severe weather conditions. DAYTIME RUNNING LAMPS Daytime Running Lamps (If Equipped) Note: If you have autolamps switched on you can only switch the high beam headlamps on once the system has turned the headlamps on. WARNING Always remember to switch the headlamps on in low light situations or during inclement weather. The system does not turn the rear lamps on and may not provide adequate lighting. Failure to switch the headlamps on under these conditions may result in a crash. INSTRUMENT LIGHTING DIMMER When you switch the ignition on, the system automatically turns on. To switch the system on: 1. Switch the ignition on. 2. Turn the lighting control switch to the off or autolamp position. AUTOMATIC HIGH BEAM CONTROL WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. A manual override may be necessary if the system fails to switch the high beam on or off. Press it repeatedly or press it and hold it until the desired level is reached. Note: If you disconnect the battery or it loses charge the instrument lighting will return to its brightest setting. 45 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting Once the system is active the high beam will switch on if: • It is dark enough to require the use of high beams and • there is no traffic or street lighting ahead and • vehicle speed is greater than 25 mph (40 km/h). WARNINGS A manual override may be required when approaching other road users such as cyclists. Do not use the system in fog. In cold and severe weather conditions the system may not function. A manual override may be necessary in these cases. The high beam will switch off if: • The ambient light is high enough that high beam is not required. • An approaching vehicle's headlamps or tail lamps are detected. • Street lighting is detected. • Vehicle speed falls below 16 mph (25 km/h). • The camera sensor is too hot or becomes blocked. The system may not deactivate the high beam if the lights of oncoming vehicles are hidden by obstacles (for example guard rails). Check and replace wiper blades regularly to ensure the camera sensor has a clear view through the windscreen. Replacement wiper blades must be the correct length. Activating the System Note: Keep the windscreen free from obstructions such as bird droppings, insects and snow or ice. Switch the system on using the information display and autolamps. See Information Displays (page 59). See Autolamps (page 44). Note: Reflective road signs may be detected as oncoming traffic and the headlamps will be switched to low beam. Note: Always fit Ford Original Parts when replacing headlamp bulbs. Other bulbs may reduce system performance. The system will automatically switch on high beams if it is dark enough and no other traffic is present. If it detects an approaching vehicle’s headlamps or tail lamps, or street lighting ahead the system will switch off high beam before it can distract other road users. Low beam will remain on. Turn the switch to the autolamps position. The Automatic High Beam Control indicator will illuminate to confirm when your system is ready to assist. A camera sensor is centrally mounted behind the windshield of your vehicle. This monitors conditions continuously to decide when to switch the high beams on and off. Note: The indicator will only illuminate when it is dark and headlamps have been switched on. 46 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting Note: The system may take a short time to initialize after first switching the ignition on, especially in very dark conditions. The high beam will not automatically switch on during this time. FRONT FOG LAMPS Setting the System Sensitivity The system has three sensitivity levels which can be accessed via the information display. See Information Displays (page 59). The set level determines the speed at which the high beam will be restored after detected traffic leaves the field of view. Press the control to switch the fog lamps on or off. Manually Overriding the System You can switch the fog lamps on when the lighting control is in any position except off. Note: Only use fog lamps during reduced visibility, for example, fog, snow or heavy rain. Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on. REAR FOG LAMPS Push or pull the lever to switch between high and low beam. Note: This is a temporary override and the system will return to automatic operation after a short period. To permanently deactivate the system use the information display menu or turn the lighting control switch from autolamps to headlamps. Press the control to switch the fog lamps on or off. You can only switch the rear fog lamps on when either the front fog lamps or low beam headlamps are on. 47 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting Note: Only use the rear fog lamps when visibility is less than 164 feet (50 meters). Note: Do not use the rear fog lamps when it is raining or snowing. Note: If you switch autolamps on, you can only switch the fog lamps on once autolamps has turned the headlamps on. HEADLAMP LEVELING Adjust the level of the headlamp beams according to your vehicle load. Set the headlamp leveling control to zero when your vehicle is unloaded. Set the headlamp beams to give between 115–328 ft (35–100 m) of road surface illumination when your vehicle is partially or fully loaded. 1. Press to release the control. 2. Rotate the control to the required setting. 3. Press to close the control. To adjust the level of the headlamp beams: CORNERING LAMPS 48 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting A Headlamp beam B Cornering lamp beam The cornering lamps illuminate the inside of a corner when you are turning. If you set the switch to position B, the courtesy lamp will switch on when you unlock your vehicle, open a door or the liftgate. If you leave a door open with the ignition switched off, the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time. DIRECTION INDICATORS The courtesy lamp will also switch on when you switch the ignition off. It will switch off automatically after a short period of time or when you start the engine. If you set the switch to position C with the ignition switched off, the courtesy lamp will switch on. It will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch it back on, switch the ignition on for a short period of time. Push the lever up or down to use the direction indicators. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. Reading Lamps INTERIOR LAMPS Courtesy Lamp If you switch the ignition off, the reading lamps will switch off automatically after a short period of time to prevent your vehicle battery from losing charge. To switch them back on, switch the ignition on for a short period of time. A Off B Door contact C On 49 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Lighting Entrance Lamps The lamps are located above the rear doors and sliding door. They will switch on and off automatically when you open and close the doors. If you unlock the doors with the remote control, they will switch on. They will switch off automatically after a short period of time. 50 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Windows and Mirrors Driver Side One-Touch Up POWER WINDOWS Lift the switch fully and release it. Press or lift it again to stop the window. WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. Bounce-Back The driver side window will stop automatically while closing. It will reverse some distance if there is an obstacle in the way. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. Overriding the Bounce-Back Feature To override this protection feature when there is a resistance, for example, in winter: 1. Close the window twice until it reaches the point of resistance and let it reverse. 2. Close the window a third time to the point of resistance. The bounce-back feature is now disabled and you can close the window manually. The window will go past the point of resistance and you can close it fully. See an authorized dealer as soon as possible if the window does not close after the third attempt. Resetting the Bounce-Back Feature WARNING The bounce-back feature remains turned off until it is reset. Press the switch to open the window. Lift the switch to close the window. 1. Note: You may hear a rumbling noise when just one of the windows are open. Lower the opposite window slightly to reduce this noise. 2. 3. Note: The power windows only operate with the ignition switched on. 4. 5. Driver Side One-Touch Down Press the switch fully and release it. Press again or lift it to stop the window. 6. Lift and hold the switch until the window is fully closed. Release the switch. Lift the switch again for one more second. Release the switch. Lift the switch again for one more second. Open the window and then try to close using the one-touch feature. 51 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Windows and Mirrors 7. Repeat the procedure if the window does not close using the one-touch feature. Note: If you have disconnected the battery, you must reset the bounce-back memory. Move the controller in the direction of the arrows to adjust the mirror. EXTERIOR MIRRORS The power folding mirrors operate with the ignition on, and for several minutes after you switch the ignition off. Power Folding Mirrors (If Equipped) Folding and Unfolding Power Exterior Mirrors WARNING Do not adjust the mirrors when your vehicle is moving. This could result in the loss of control of your vehicle, serious personal injury or death. Move the controller downward to fold or unfold the mirrors. Note: You can only fold the mirrors when the controller is set to position B. Note: If you fold and unfold the mirrors several times within one minute, the power fold function may turn off to protect the motors from overheating. A Left-hand mirror B Off C Right-hand mirror Note: Do not manually fold or unfold power folding mirrors. Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when you unfold it. INTERIOR MIRROR WARNING Do not adjust the mirror when your vehicle is moving. 52 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Windows and Mirrors Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia-based cleaning products. Pull the blind up and attach it to the hooks A. You can adjust the interior mirror to your preference. Some mirrors also have a second pivot point. This lets you move the mirror head up or down and from side to side. Pull the tab below the mirror toward you to reduce glare at night. Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle. It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up. SUN SHADES Rear Side Windows 53 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Instrument Cluster GAUGES A Odometer, tripmeter, distance to empty and Information display. See Information Displays (page 59). B Speedometer. C Engine coolant temperature gauge. D Tripmeter reset and distance to empty toggle button. E Fuel gauge. F Tachometer. Trip Computer Information Display See Trip Computer (page 66). Odometer Outside Air Temperature Registers the distance your vehicle has traveled. Shows the outside air temperature. Tripmeter Reset and Distance to Empty Press the button to change between the tripmeter and distance to empty information. Press and hold the button to reset the tripmeter. 54 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Instrument Cluster Engine Coolant Temperature Gauge Anti-Lock Braking System Warning Lamp If it illuminates when you are driving, this indicates a malfunction. You will continue to have normal braking (without Anti-lock braking system). Have your vehicle checked by an authorized dealer as soon as possible. WARNING Never remove the coolant reservoir cap while the engine is running or hot. At normal operating temperature, the needle will remain in the center section. If the needle enters the red section, the engine is overheating. Stop your vehicle as soon as it is safe to do so and switch the engine off. Determine the cause once the engine has cooled down. See Engine Coolant Check (page 156). Automatic High Beam Lamp It will illuminate when this feature is on. See Automatic High Beam Control (page 45). Note: Do not restart the engine until the cause of overheating has been determined and resolved. Brake Pad Wear Warning Lamp It will illuminate when the brake pads have worn down to a predetermined limit. Have your vehicle checked by an authorized dealer as soon as possible. Fuel Gauge Switch the ignition on. The fuel gauge will indicate approximately how much fuel is in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located. Brake System Warning Lamp It will illuminate when you engage the parking brake and the ignition is on. WARNING LAMPS AND INDICATORS If it illuminates when your vehicle is moving, make sure the parking brake is disengaged. If the parking brake is disengaged, this indicates low brake fluid level or a brake system malfunction. Have your vehicle checked by an authorized dealer immediately. The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information. WARNING Driving your vehicle with the warning lamp on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop your vehicle. Have your vehicle checked by an authorized dealer immediately. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury. Note: Some warning indicators appear in the information display and function the same as a warning lamp but do not display when you start your vehicle. 55 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Instrument Cluster Cruise Control Indicator If both lamps illuminate together, stop your vehicle as soon as it is safe to do so (continued use may cause reduced power and cause the engine to stop). Switch the ignition off and attempt to restart the engine. If the engine restarts have your vehicle checked by an authorized dealer immediately. It will illuminate when you have set a speed using the cruise control system. See Using Cruise Control (page 119). Direction Indicator Flashes during operation. A sudden increase in the rate of flashing warns of a failed indicator bulb. See Changing a Bulb (page 162). Front Airbag Warning Lamp If it fails to illuminate when you start your vehicle, continues to flash or remains on, it indicates a malfunction. Have your vehicle checked by an authorized dealer. Door Ajar Warning Lamp It will illuminate when you switch the ignition on and remains on if any door or the hood is open. Front Fog Lamp Indicator It will illuminate when you switch the front fog lamps on. Engine Warning Lamps Frost warning lamp Malfunction Indicator Lamp WARNING Even if the temperature rises to above 39°F (4°C) there is no guarantee that the road is free of hazards caused by inclement weather. Powertrain Warning Lamp All Vehicles It will illuminate when the outside air temperature is 39°F (4°C) or below. If either lamp illuminates when the engine is running, this indicates a malfunction. The engine will continue to run but it may have limited power. If it flashes when you are driving, reduce the speed of your vehicle immediately. If it continues to flash, avoid heavy acceleration or deceleration. Have your vehicle checked by an authorized dealer immediately. Glow Plug Indicator WARNING Headlamp Indicator If it illuminates, wait until it extinguishes before starting. Have this checked immediately. It will illuminate when you switch the headlamp low beam or the side and tail lamps on. 56 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Instrument Cluster High Beam Indicator Oil Pressure Warning Lamp It will illuminate when you switch the headlamp high beam on. It will flash when you use the headlamp flasher. WARNING Do not resume your journey if it illuminates despite the level being correct. Have your vehicle checked by an authorized dealer immediately. Hill Start Assist Indicator If it stays on after starting or illuminates when driving, this indicates a malfunction. Stop your vehicle as soon as it is safe to do so and switch the engine off. Check the engine oil level. See Engine Oil Check (page 155). While driving, it illuminates during activation of the system. After switching on the ignition, if it does not illuminate this indicates that the system has been disabled. An authorized dealer can re-enable it. During a malfunction, the system switches off and it will not illuminate while driving. Rear Fog Lamp Indicator It will illuminate when you switch the rear fog lamps on. Ignition Warning Lamp If it illuminates when driving, this indicates a malfunction. Switch off all unnecessary electrical equipment. Have your vehicle checked by an authorized dealer immediately. Safety Belt Minder Warning Lamp It will illuminate and a chime will sound to remind you to fasten your safety belt. See Safety Belt Minder (page 25). Low Fuel Level Warning Lamp If it illuminates, refuel as soon as possible. Shift Indicator It will illuminate when you are recommended to shift up or down from the selected gear. It will not illuminate during periods of high acceleration, braking or when the clutch pedal is pressed. Low Tire Pressure Warning Lamp See Tire Pressure Monitoring System (page 177). Message Center Indicator Stability Control Indicator It will illuminate when a new message is stored in the information display. It will be red or amber in color depending on the severity of the message and will remain on until the cause of the message has been rectified. See Information Messages (page 66). While driving, it flashes when the system is operating. After you switch the ignition on, if it does not illuminate or illuminates continuously while driving, this indicates a malfunction. During a malfunction, the system switches off. Have your vehicle checked by an authorized dealer as soon as possible. 57 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Instrument Cluster Stability Control Off Door Ajar It will illuminate when you switch the system off. It will go out when you switch the system back on or when you switch the ignition off. Sounds when a door is not fully closed and your vehicle is moving. Emergency Door Open Sounds continuously when the emergency door is open. Start-Stop Indicator Exterior Lamps On It will illuminate when the engine has automatically stopped. It will flash to inform you when the engine needs to restart. See Auto-Start-Stop (page 100). See Information Messages (page 66). Sounds when the driver door is open and the exterior lamps are on. Over Speed Warning Sounds when your vehicle exceeds a set speed. Water In Fuel Indicator Parking Brake On Vehicles with a Diesel Engine Sounds when the parking brake is on and your vehicle is moving. If the warning chime remains on after you have released the parking brake, have the system checked by an authorized dealer immediately. It will illuminate if there is excess water in the fuel filter. Drain off the water immediately. See Draining the Fuel Filter Water Trap (page 158). If it illuminates after draining the water, this indicates a fuel filter service is required. Have your vehicle checked by an authorized dealer immediately. Safety Belt Minder Sounds when a safety belt is unfastened in an occupied seat and your vehicle is moving. AUDIBLE WARNINGS AND INDICATORS Airbag Secondary Warning Sounds when there is a fault with the airbag system and the airbag warning lamp. Auto-Start-Stop Sounds when the driver door is open and Auto-Start-Stop is in run mode while the engine has stopped. 58 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Information Display Controls GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. • Various systems on your vehicle can be controlled using the information display controls on the steering wheel. Corresponding information is displayed in the information display. • • • Press the up and down arrow buttons to scroll through and highlight the options within a menu. Press the right arrow button to enter a submenu. Press the left arrow button to exit a submenu. Press the OK button to choose and confirm settings or messages. Menu Structure - Information Display You can access the menu using the information display control. Note: Some options may appear slightly different or not at all if the items are optional. Trip computer 1 Trip odometer Dist to empty Instant fuel Average fuel 59 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Trip computer 1 Average speed All values 1 See Trip Computer (page 66). Settings Driver assist Traction ctrl On or Off Driver alert On or Off Hill start assist On or Off Lane keeping Sensitivity Intensity Lighting Display Chimes Convenience Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Navigation info Always off, On guidance or Always on Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable setting Information On or Off Warning On or Off Aux heater On or Off Park heater Time 1 Time 2 Once Heat now 60 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Settings Locks Auto lock Auto unlock Global unlock Custom locking System reset Hold OK to Reset System to Factory Default Menu Structure - Information and Entertainment Display System Check All active warnings will display first if applicable. The system check menu may appear different based upon equipment options and current vehicle status. Use the up and down arrow buttons to scroll through the list. You can access the menu using the information and entertainment display control. See At a Glance (page 10). Note: Some options may appear slightly different or not at all if the items are optional. Navigation Route Active guidance Route sections list Block next section Unblock rte sctn Destination input Country City/postcode Street District Start guidance Traffic TA TMC for route All TMC Block next section Route sections list 61 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Navigation Unblock rte sctn Home address Start guidance Change address Last destinations Favourites Favourites (A-Z) Points of interest POIs nearby Near destination Along motorway POIs near address Search by name Tour planning New tour Stored tours Store position Route options Route Eco Fast Short Always ask Driver: Leisurely Normal Fast Eco settings Trailer Roof box Dynamic On or Off Motorway On or Off Tunnel On or Off Ferry/motorail On or Off Toll On or Off 62 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Navigation Special functions Seasonal roads On or Off Toll sticker On or Off GPS info System info Enter position Demo mode SYNC-Media allows you to access the SYNC features. SYNC-Phone Dial a number Redial Phonebook Call history Incoming calls Outgoing calls Missed calls Speed Dial Text messaging BT Devices Phone settings Set as master Phonebook pref. Set ringtone Phone status Text msg notify Emerg. Assist. 63 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Menu SYNC-Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC-Apps Navigation Route options Route Driver: Eco Settings Dynamic Motorway Tunnel Ferry/motorail Toll Seasonal roads Toll sticker Map display Map content Arrows on map: Nav time display: Map heading up Best contrast Assistance options Signs/lane Speed limits Nav icons in lists 64 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Menu Hazard spot warning Personal data Clear last destinations Clear favourites Delete home address Clear all Reset all settings Audio settings Adaptive volume Sound Nav audio mixing DSP settings DSP equaliser TA News Alt. frequency RDS regional DAB service link Clock settings Auto time (GPS) Set time Set date Set time zone Summer time 24-hour mode 65 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Outside Air Temperature CLOCK Shows the outside air temperature. Type 1 All Values To adjust the clock, switch the ignition on and press buttons H or M on the information and entertainment display as necessary. Indicates all the respective trip, distance, time and average fuel information. Type 2 PERSONALIZED SETTINGS Note: Use the information display to adjust the clock. See General Information (page 59). Measure Units To swap between imperial and metric units, scroll to this display and press the OK button. TRIP COMPUTER Swapping between imperial and metric units will affect the following displays: • Distance to empty. • Average fuel consumption. • Instantaneous fuel consumption. • Average speed. Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip, distance, time and average fuel information. Trip Odometer Switching Chimes Off Registers the distance traveled of individual journeys. The following chimes can be switched off: • Warning messages. • Information messages. Distance to Empty Indicates the approximate distance your vehicle will travel on the fuel remaining in the tank. Changes in driving pattern may cause the value to vary. INFORMATION MESSAGES Instantaneous Fuel Consumption Indicates the current fuel consumption. Average Fuel Consumption Indicates the average fuel consumption since the function was last reset. Average Speed Indicates the average speed calculated since the function was last reset. 66 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Press the OK button to acknowledge and remove some messages from the information display. Other messages will be removed automatically after a short time. Some messages will be supplemented by a system specific symbol with a message indicator. Note: Depending on the options on your vehicle, not all of the messages will display or be available. Certain messages may be abbreviated or shortened depending upon which instrument cluster type you have. Certain messages need to be confirmed before you can access the menus. The message indicator illuminates to supplement some messages. It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified. Airbag Message Message Indicator Action Airbag fault Service now Amber Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Alarm activated Check Vehicle Amber Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 36). Alarm fault Service required - Have your vehicle checked by an authorized dealer as soon as possible. Alarm 67 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Automatic High Beam Control Message Message Indicator Action Front camera low visibility Clean screen Amber Displays when the front camera sensor has reduced visibility. Clean the windshield. Front camera fault Service required Amber Displays when the front camera sensor has malfunctioned. Have this checked as soon as possible. Front camera temporarily not available - Displays when the front camera sensor has malfunctioned. Wait a short period of time for the sensor to cool down. Message Message Indicator Action Electrical system overvoltage Stop safely Red Stop your vehicle as soon as it is safe to do so and switch the ignition off. Have your vehicle checked by an authorized dealer as soon as possible. Battery low See manual Amber Displays to warn of a low battery condition. Turn off all unnecessary electrical accessories. Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Driver door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Driver side rear door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Passenger door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Passenger side rear door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Battery and Charging System Doors Open 68 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Message Message Indicator Action Hood open Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Rear load compartment door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Emergency rear door ajar Red Vehicle is moving. Stop your vehicle as soon as safely possible and close. Driver door ajar - Vehicle not moving. Close. Driver side rear door ajar - Vehicle not moving. Close. Passenger door ajar - Vehicle not moving. Close. Passenger side rear door ajar - Vehicle not moving. Close. Hood open - Vehicle not moving. Close. Rear load compartment door ajar - Vehicle not moving. Close. Emergency rear door ajar - Vehicle not moving. Close. Message Message Indicator Action Engine fault Service now Amber Have your vehicle checked by an authorized dealer as soon as possible. High engine temperature Stop safely Red Displays when the engine temperature is too high. Stop your vehicle as soon as safely possible and allow the engine to cool. If the problem persists, have your vehicle checked by an authorized dealer as soon as possible. See Engine Coolant Check (page 156). Engine 69 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Hill Start Assist Message Message Indicator Action Hill start assist not available Amber Displays when hill start assist is not available. Have your vehicle checked by an authorized dealer as soon as possible. See Hill Start Assist (page 109). Message Message Indicator Action Brake lamp Bulb fault - Displays when the brake lamp bulb has burned out. See Lighting (page 43). . Low beam Bulb fault - Displays when the low beam headlamp bulb has burned out. See Lighting (page 43). Headlamp fault Service required Amber Displays when an electrical system problem occurs with the headlamp system. Have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Oil change required - Displays when the engine oil life is depleted and requires a change. See Engine Oil Check (page 155). Brake fluid level low Service now Red Indicates the brake fluid level is low and the brake system should be inspected immediately. See Brake and Clutch Fluid Check (page 157). Washer fluid level low - Displays when the washer fluid is low and needs to be refilled. See Washer Fluid Check (page 158). Lighting Maintenance 70 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Information Displays Parking Aid Message Message Indicator Action Parking aid fault Service required Amber Displays when the system has detected a fault that requires service. Have your vehicle checked by an authorized dealer as soon as possible. See Parking Aid (page 114). Message Message Indicator Action Park brake applied Red Displays when the parking brake is set, the engine is running and your vehicle speed is above 3 mph (5 km/h). If the warning stays on after the parking brake is released, have your vehicle checked by an authorized dealer as soon as possible. Message Message Indicator Action Press brake to start - Displays when you start your vehicle as a reminder to apply the brake. Cranking time exceeded - Displays when your vehicle fails to start. Message Message Indicator Action Traction control off - Displays when you switch the traction control system off. See Using Traction Control (page 112). Parking Brake Starting System Traction Control 71 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Air Conditioning PRINCIPLE OF OPERATION The system directs air through the evaporator for cooling. The evaporator extracts humidity from the air to help keep the windows free of mist. The system directs the resulting condensation to the outside of your vehicle, which may cause a small pool to form under your vehicle. This is normal. Outside Air Keep the air intakes in front of the windshield free from obstruction (such as snow or leaves) to allow the climate control system to function effectively. Recirculated Air Note: The air conditioning operates only when the temperature is above 39°F (4°C). WARNING Prolonged use of recirculated air may cause the windows to mist up. If the windows mist up, follow the settings for demisting the windshield. Note: When you use air conditioning, your vehicle uses more fuel. AIR VENTS The air currently in the passenger compartment recirculates. Outside air does not enter your vehicle. Center Air Vents Heating Heating performance depends on the temperature of the engine coolant. General Information on Controlling the Interior Climate Fully close all the windows. Warming the Interior Direct the air toward your feet. In cold or humid weather conditions, direct some of the air toward the windshield and the door windows. Cooling the Interior Direct the air toward your face. 72 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Side Air Vent MANUAL CLIMATE CONTROL A Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If you switch the fan off, the windshield may fog up. B Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the button illuminates and the air currently in the passenger compartment recirculates. This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle. 73 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control C Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature. If you select MAX A/C, the system distributes recirculated air through the instrument panel air vents. This mode is more economical and efficient than normal air conditioning. Turn the temperature control to maximum heat to turn the auxiliary heater on See Auxiliary Heater (page 77). D Air conditioning: Press the button to switch the air conditioning on or off. To improve air conditioning when starting your vehicle, drive with the windows open for two to three minutes. E Air distribution control: Adjust to select the desired air distribution. Note: To reduce humidity build-up inside your vehicle, do not drive with the system switched off or with recirculated air always switched on. Select to distribute air through the instrument panel air vents. Select to distribute air through the instrument panel air vents and footwell air vents. Note: Do not place objects under the front seats as this may interfere with the airflow to the rear seats. Select to distribute air through the footwell air vents. Note: Keep the air intakes in front of the windshield free from obstruction (such as snow or leaves) to allow the climate control system to function effectively. Select to distribute air through the windshield air vents and footwell air vents. Note: To reduce fogging of the windshield during humid weather, adjust the air distribution control to the windshield air vents position. Increase the temperature and fan speed and press the A/C button to improve clearing, if required. Select to distribute air through the windshield air vents. You can also use this setting to defog or clear the windshield of a thin covering of ice. You can also increase the temperature and fan speed to improve clearing. Heating the Interior Quickly • HINTS ON CONTROLLING THE INTERIOR CLIMATE • General Hints • Note: Prolonged use of recirculated air may cause the windows to fog up. Adjust the fan speed to the highest speed setting. Adjust the temperature control to the highest setting. Adjust the air distribution control to the footwell air vents position. Note: A small amount of air may be felt from the footwell air vents regardless of the air distribution setting. 74 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Recommended Settings for Heating • • • • • Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the hot settings. Adjust the air distribution control to the footwell and windshield air vents position. Side Window Defogging in Cold Weather • Cooling the Interior Quickly • • • • • Adjust the fan speed to the highest speed setting. Adjust the temperature control to the MAX A/C position. Adjust the air distribution control to the instrument panel air vents position. • • • Recommended Settings for Cooling • • • Adjust the air distribution control to the instrument panel and windshield air vents positions. Press the A/C button. Adjust the temperature control to the desired setting. Adjust the fan speed to the highest setting. Direct the instrument panel side air vents toward the side windows. Close the instrument panel vents. Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions Adjust the fan speed to the second speed setting. Adjust the temperature control to the midway point of the cold settings. Adjust the air distribution control to the instrument panel air vents position. • • • Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures • • Adjust the temperature control to the MAX A/C position. Adjust the fan speed to the lowest speed setting. Adjust the temperature control to the lowest setting. Press the A/C and recirculated air buttons. Adjust the fan speed to the highest setting initially and then adjust it to suit the desired comfort level. Apply the parking brake. Move the transmission selector lever to position P or neutral. 75 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control REAR PASSENGER CLIMATE CONTROLS A Fan speed control: Adjusts the volume of air circulated in the vehicle. B Temperature and air distribution control: Controls the temperature of the air circulated in your vehicle. Adjust to select the desired temperature and distribution. Cool air distributes through the top air vents and warm air distributes through the rear floor vents. Note: Switch the air conditioning on to cool the air through the rear air vents. Heated Windshield HEATED WINDOWS AND MIRRORS Press the button to clear the window of thin ice and fog. Press the button again to switch it off. It will switch off automatically after a short period of time. Note: Make sure the engine is running before operating the heated windows. Note: If you switch the heated windows on, the engine may not stop automatically when using Start-Stop. If you press the heated window switch when the engine has automatically stopped, an engine restart will be required. See Auto-Start-Stop (page 100). Heated Rear Window Press the button to clear the window of thin ice and fog. Press the button again to switch it off. It will switch off automatically after a short period of time. 76 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Note: Do not use razor blades or other sharp objects to clean the inside of the rear window or to remove decals from the inside of the rear window. This may cause damage to the heated grid lines and will not be covered by your vehicle warranty. Used correctly the system will: • Warm the engine and the vehicle interior. • Keep the windows clear of ice in the event of frost and prevent condensation. • Avoid cold starts to assist the engine to reach operating temperature sooner. Heated Exterior Mirrors Note: Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. Following a heating cycle, if you do not start the engine the system will not turn on the next programmed heating cycle. Following a heating cycle we recommend that you drive your vehicle for at least the same period of time as the heating cycle. This prevents the vehicle battery from running out of charge. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Note: On vehicles without a heated exterior mirror switch, they will switch on automatically when you switch the heated windshield or heated rear window on. We recommend you switch the system on for approximately 10 minutes every month to prevent the water pump or heater motor seizing. The system will only operate if there is a minimum of 16 liters (3.5 gallons) of fuel in the vehicle fuel tank and the outside air temperature is below 59°F (15°C). The system will not operate if the battery charge level is low. Both mirrors are heated to remove ice, mist and fog. They will switch off automatically after a short period of time. Note: When the system is operating, exhaust fumes will come from under your vehicle. This is normal. AUXILIARY HEATER Fuel Operated Parking Heater Note: On vehicles with manual climate control, heating the vehicle interior will depend on the heater control settings. See Climate Control (page 72). WARNING Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. Programming the Fuel Operated Parking Heater Use the information display controls on the steering wheel. See Information Displays (page 59). The system warms the engine and the vehicle interior; it uses fuel from the vehicle fuel tank. The system will only operate when your vehicle is stationary with the engine switched off. Note: The time and date on your vehicle’s clock must be set correctly. See Clock (page 66). 77 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Note: You must program the time at least 70 minutes before the time you wish to set. Note: The programmed time is when you want your vehicle to be warm and ready to drive, not when the heater turns on. To program the fuel operated parking heater, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Select one of the following: Time 1 Allows you to program a heating cycle for each day of the week. These times will remain stored and the system will warm up your vehicle at the programmed times. Time 2 Allows you to program a second heating cycle for each day of the week. These times will remain stored and the system will warm up your vehicle at the programmed times. Select to set a second heating cycle, for example different times on different days or twice on the same day. Once Allows you to program one heating cycle for a specific day. Heat now Switches the system on immediately. 4. Press the right arrow button. The minutes will flash. Set the minutes using the up and down arrow buttons. Press the OK button. Programming the Time Functions Set the time you want your vehicle to be warm and ready to drive. Use the information display controls on the steering wheel. See Information Displays (page 59). Programming the Once Function Selecting this function allows you to program one heating cycle for one specific day. 1. Select the desired days you want the system to warm up your vehicle. Highlight each desired day and press the OK button. 2. Highlight the time at the top of the menu and press the OK button. The hours will flash. 3. Set the hours using the up and down arrow buttons. Set the time you want your vehicle to be warm and ready to drive. Use the information display controls on the steering wheel. See Information Displays (page 59). 1. Highlight the time at the top of the menu and press the OK button. The hours start to flash. 2. Set the hours using the up and down arrow buttons. 78 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control 3. Press the right arrow button. Set the minutes using the up and down arrow buttons. Press the OK button. Switching Programmed Functions Off Use the information display controls on the steering wheel. See Information Displays (page 59). To switch the programmed functions off, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Select one of the following: Time 1 Uncheck the active programmed heating cycles as required. Time 2 Uncheck the active programmed heating cycles as required. Once Uncheck the active programmed heating cycles as required. Selecting this function allows you to switch the system on immediately. Switching the Heat Now Function On Use the information display controls on the steering wheel. See Information Displays (page 59). WARNING Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. To switch the heat now function on, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Park heater Press the OK button. Heat now Press the OK button. An X appears in the box when the heater is switched on. To switch the heater off, uncheck the option. 79 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Climate Control Switching the Heat Now Function On and Off Using the Remote Control The heater operates by warming the engine cooling system, it uses fuel from the vehicle fuel tank. Selecting this function allows you to switch the system on immediately using the remote control. The system will only operate if there is a minimum of 16 liters (3.5 gallons) of fuel in the vehicle fuel tank. The system will not operate if the battery charge level is low. Note: The vehicle does not need to be unlocked. The system automatically turns on and off depending on the engine coolant temperature when the outside air temperature is below 41°F (5°C), unless you have switched it off. 1. Press the ON button on the remote control to switch the system on. 2. Press the OFF button on the remote control to switch the system off. Note: The default setting is on. Fuel Operated Heater (Aux Heater Mode) Note: When the system is operating, exhaust fumes will come from under your vehicle. This is normal. WARNING Do not use the fuel operated parking heater at fuel filling stations or near sources of combustible vapors, dust or in enclosed spaces. This could result in serious personal injury or death. Note: On vehicles with manual climate control, heating the vehicle interior will depend on the heater control settings. See Climate Control (page 72). Use the information display controls on the steering wheel. See Information Displays (page 59). To switch the auxiliary heater on and off, scroll to: Message Action and Description Settings Press the OK button. Convenience Press the OK button. Aux heater Press the OK button. An X appears in the box when the system is switched on. 80 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats • SITTING IN THE CORRECT POSITION WARNINGS Do not recline the seat backrest too far as this can cause the occupant to slide under the safety belt, resulting in serious injury in the event of a crash. • Sitting improperly, out of position or with the seat backrest reclined too far, can result in serious injury or death in the event of a crash. Always sit upright against your seat backrest, with your feet on the floor. • • • Do not place objects higher than the seat backrest to reduce the risk of serious injury in the event of a crash or during heavy braking. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 inches (25 centimeters) between your breastbone and the airbag cover. Hold the steering wheel with your arms slightly bent. Bend your legs slightly so that you can press the pedals fully. Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. HEAD RESTRAINTS WARNING Fully adjust the head restraint before you sit in or operate your vehicle. This will help minimize the risk of neck injury in the event of a collision. Do not adjust the head restraint when your vehicle is moving. When you use them properly, the seat, head restraint, safety belt and airbags will provide optimum protection in the event of a crash. We recommend that you follow these guidelines: • Sit in an upright position with the base of your spine as far back as possible. • Do not recline the seat backrest more than 30 degrees. 81 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats WARNINGS Rock the seat backward and forward after releasing the lever to make sure that it is fully latched. The driver's seat has removable stop bolts on the track to enable access to the vehicle battery. See Changing the 12V Battery (page 158). Moving the Seat Backward and Forward Adjusting the Head Restraint WARNING Raise the rear head restraint when the rear seat is occupied by a passenger or a child restraint. Adjust the head restraint so that the top of it is level with the top of your head. Removing the Head Restraint Press the locking buttons and remove the head restraint. Adjusting the Lumbar Support MANUAL SEATS WARNINGS Do not adjust the driver's seat or seatback when your vehicle is moving. Do not place cargo or any objects behind the seatback before returning it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position. An unlatched seat may become dangerous if you stop suddenly or have a collision. 82 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Adjusting the Height of the Driver’s Seat Recline Adjustment Adjusting the Armrest Seat Cushion Adjustment POWER SEATS WARNINGS Do not adjust the driver seat when your vehicle is moving. 83 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats WARNINGS Do not place cargo or any objects behind the seat backrest before returning it to the original position. WARNINGS The driver seat has removable stop bolts on the track to enable access to the vehicle battery. See Changing the 12V Battery (page 158). 84 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Power Lumbar Double Cab REAR SEATS The under seat storage guard may be set to two different positions. Lift up the guard and pull out to remove. WARNINGS Do not use the bench seats as a bed when your vehicle is moving. Failure to follow this warning could result in serious personal injury or death. Recline Adjustment Make sure that the seats and the seat backrests are secure and fully locked in their catches. Do not sit behind a seat that is folded forward. This can increase the risk of injury in a crash. Make sure that the floor catches are free from obstructions when locking the seat legs into them. With the seat occupied, lift the recline lever or pull the strap to recline the seat backrest. 85 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Folding the Seat Backrest Note: Rear row occupants can sit next to a seat that is in the folded position. WARNING Note: Raise the arm rests before folding the seat backrest. When folding the seat backrest down, take care not to get your fingers caught in the mechanism. Unfolding the Seat Backrest WARNING When unfolding the seat backrests, make sure that the safety belts are not trapped behind the seat. Lift the recline lever or pull the strap to unfold the seat backrest to the upright position. Folding the Seat Forward WARNING Do not place loads on the seat backrests when they are in the folded position. 1. Pull the lower release straps and hold them there. 2. Lift the seat and fold forward. 1. Lift the recline lever or pull the strap. 2. Fold the seat backrest forward. 86 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Removing the Seats Unfolding the Seat 1. Pull the straps and hold them there. 2. Unfold the seat and lock it securely into the floor catches. WARNING Seats can weigh up to 132 lb (60 kg). Do not attempt to lift or carry any seat on your own. 1. Fold the seat forward. See Folding the Seat Forward. 2. Pull the release handle up and hold it there. 3. Lift the seat backward until the front of the seat frame clears the floor catches. 4. Remove the seat. Note: Store the seat in a dry and secure place. 3. Lift the recline lever or pull the strap to unfold the seat backrest to the upright position. Installing the Seats WARNINGS Make sure the latch indicators are not protruding after locking the seat legs into the floor catches. Make sure that the legs are securely locked into the floor catches. The red markings on the legs should not be visible when the seat is correctly latched. 87 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Installing Third Row Seats to the Second Row 1. Align the front legs and floor catches correctly. 2. Drop the front seat legs gently from a vertical position into the floor catches. 3. Make sure the rear catches are aligned. 4. Allow the seat to drop under its own weight for the last 6-8 in (15-20 cm). You can fold the second row seats and move the third row seats forward to create extra load space. 1. Fold the second row seats that are in front of those being moved from the third row. 2. Remove the third row seats that you want to move forward. See Removing the Seats. The seats have latch indicators at the bottom of each seat leg. Check the latch indicators after installing the seats. 3. Latch the front legs of the third row seats to the rear floor catches of the second row. See Installing the Seats. Make sure that the red latch indicators on the bottom of the seat legs are not visible above floor level. 88 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats Accessing the Third Row Seats Option One 1. 2. Lift the lever up to release the rear catches. Lift the lever up to release the rear catches and tilt the seat forward. Push the lever down to unlock and return the seat to the original position. Make sure that the red markings on the bottom of the seat legs are not visible above floor level. See Installing the Seats. Option Two 1. Fold the seat backrest forward. See Folding the Seat Backrest. 3. Tilt the seat forward. Push the lever down to unlock and return the seat to the original position. Make sure that the red markings on the bottom of the seat legs are not visible above floor level. See Installing the Seats. 89 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Seats HEATED SEATS WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion. This may cause the heated seat to overheat. Do not puncture the seat with pins, needles or other pointed objects. This may damage the heating element which may cause the heated seat to overheat. An overheated seat may cause serious personal injury. Note: Only the outboard seat on a dual passenger seat is heated. The maximum temperature is reached after five or six minutes. It is regulated thermostatically. The heated seat will remain on until you switch it off. If the heated seat is on when you switch the ignition off, it will be on when you switch the ignition back on. Do not do the following: • Place heavy objects on the seat. • Operate the heated seat if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. • Operate the heated seats unless the engine is running. This prevents the vehicle battery from running out of charge. 90 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Auxiliary Power Points Locations WARNINGS If used when the engine is not running, the battery will lose charge. There may be insufficient power to restart the engine. Do not plug optional electrical accessories into the cigar lighter socket. Incorrect use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: Do not insert objects other than an accessory plug into the power point. This will damage the outlet and blow the fuse. Note: Do not hang any type of accessory or accessory bracket from the plug. Power points may be found: Note: Do not use the power point over the vehicle capacity of 12 volt DC 10 amp or a fuse may blow. • • • Note: Do not use the power point for operating a cigar lighter element. AC Power Point (If Equipped) Note: Incorrect use of the power point can cause damage not covered by your warranty. WARNING Do not keep electrical devices plugged in the power point whenever the device is not in use. Do not use any extension cord with the AC power point, since it will defeat the safety protection design provided by the cap and twist tab. Doing so my cause the power point to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury. Note: Always keep the power point caps closed when not in use. Note: The power point will turn off after 30 minutes if the ignition is on without the engine running. Keep the engine running or cycle the ignition to keep the power point on. Run the engine for full capacity use of the power point. To prevent the battery from losing charge: • • on the instrument panel inside the center console storage bin on the D-pillar or rear trim. Note: The power point will turn off after 30 minutes if the ignition is on without the engine running. Keep the engine running or cycle the ignition to keep the power point on. Do not use the power point longer than necessary when the engine is not running. Do not leave devices plugged in overnight or when your vehicle is parked for extended periods. 91 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Auxiliary Power Points • • Measuring devices, which process precise data, such as medical equipment, measuring equipment, etc. Other appliances requiring an extremely stable power supply: microcomputer-controlled electric blankets, touch sensor lamps, etc. CIGAR LIGHTER The power point is used for powering electrical devices that require up to 150 watts. It is located under the parking brake lever. When the green indicator light, located on the power point, is: • on — power point is ready to supply power. • off — power point power supply is off; ignition is not on. • blinking — power point is in fault mode. Press the element in to use the cigar lighter. It will pop out automatically. The power point temporarily turns off power if the 150 watt limit is exceeded. It can also switch to a fault mode when it is overloaded, overheated, or shorted. Unplug your device and switch the ignition off then on for overloading and shorting conditions. Let the system cool off, then switch the ignition off then on for an overheating condition. Note: Do not press and hold the cigar lighter element. The power point is not designed for electric devices such as: • Cathode ray tube type televisions • Motor loads, such as vacuum cleaners, electric saws and other electric power tools, compressor-driven refrigerators, etc. 92 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Storage Compartments CUP HOLDERS ASHTRAY WARNINGS Do not place hot drinks in the cup holders when your vehicle is moving. Make sure that cups placed in the holders do not obstruct your vision while driving. OVERHEAD CONSOLE Overhead Storage Compartment Vehicles with Medium Roof WARNING Do not place heavy objects in the storage compartment. The maximum permitted load is 44 pounds (20 kilograms). Heavy objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. FOLDING TRAY WARNING Do not place hot drinks in the cup holders when your vehicle is moving. BOTTLE HOLDER WARNING Do not place glass objects in the bottle holder. 93 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Storage Compartments UNDER SEAT STORAGE Front Passenger Seat GLASSES HOLDER 1. Lift the front of the passenger seat cushion. 2. Pull the seat cushion forward. 3. Tilt the seat cushion forward. Note: If your vehicle has rear air conditioning, it may not have under seat storage below the outer seat. Second Row Seats (If Equipped) WARNINGS You must lower the seat cushion before driving your vehicle. 94 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Storage Compartments WARNINGS To avoid injury, take care when folding the seat cushion down. 1. Lift the front of the seat cushion to the vertical position. 2. Locate the raised seat base position securing strap. 3. Attach the raised seat base position securing strap to the head restraint. Note: When the securing strap is detached from the head restraint, it will recoil back into the seat cushion. 95 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire. Note: Make sure the key is clean before inserting it into any lock cylinder. Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. 0(off) - The ignition is off. If you smell exhaust fumes inside your vehicle, have your vehicle checked by an authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. I (accessory) - Allows the electrical accessories such as the radio to operate while the engine is not running. Note: When you switch the ignition off and leave your vehicle, do not leave your key in the ignition. This could cause your vehicle battery to lose charge. Note: Do not leave the ignition key in position I or II (without the engine running) for too long to avoid vehicle battery losing charge. If you disconnect the battery, your vehicle may exhibit some unusual driving characteristics for approximately 5 miles (8 kilometers) after you reconnect it. This is because the engine management system must realign itself with the engine. You can disregard any unusual driving characteristics during this period. II (on) - All electrical circuits operational. Warning lamps and indicators are illuminated. III (start) - cranks the engine. Release the key as soon as the engine starts. The powertrain control system meets all Canadian interference-causing equipment standard requirements regulating the impulse electrical field or radio noise. STEERING WHEEL LOCK WARNING Always check that the steering is unlocked before attempting to move your vehicle. When you start the engine, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine. 96 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Starting and Stopping the Engine To lock the steering wheel: 1. Remove the key from the ignition switch. 2. Rotate the steering wheel slightly to engage the lock. 2. Turn the key to position III until the engine has started. DIESEL PARTICULATE FILTER The filter forms part of the emissions reduction system on your vehicle. It filters harmful diesel particulates (soot) from the exhaust gas. To unlock the steering wheel: 1. Insert the key in the ignition switch. 2. Turn the key to position I. Note: You may need to rotate the steering wheel slightly to assist unlocking if there is a steering wheel load applied. Regeneration WARNING Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The regeneration process creates very high exhaust gas temperatures and the exhaust will radiate a considerable amount of heat during and after regeneration and after you have switched the engine off. This is a potential fire hazard. STARTING A DIESEL ENGINE Cold or Hot Engine Note: When the temperature is below 5°F (-15°C), you may need to crank the engine for up to 10 seconds. Note: You can only operate the starter for a limited period of time. Note: Avoid running out of fuel. Note: After a limited number of attempts to start your engine, the system will not allow you to try again until a period of time has elapsed, for example 30 minutes. Note: During regeneration at low speed or engine idle, you may smell a hot metallic odor and could notice a clicking metallic sound. This is due to the high temperatures reached during regeneration and is normal. Switch the ignition on and wait until the glow plug indicator goes off. Note: Changes in the engine or exhaust sound may be heard during the regeneration process. Note: Do not touch the accelerator pedal. Note: Releasing the clutch pedal while the engine is starting will stop the engine cranking and return to ignition on. 1. Note: After you have switched your engine off the fans may continue to run for a short period of time. Fully depress the clutch pedal. The diesel particulate filter on your vehicle requires periodic regeneration to maintain its correct function. Your vehicle will carry out this process automatically. 2. Start the engine. Failure to Start If the engine does not crank when the clutch pedal has been fully depressed and the ignition key is turned to position III. 1. Fully depress the clutch and brake pedals. 97 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Starting and Stopping the Engine If your journeys meet one of the following conditions: • You drive only short distances. • You frequently switch the ignition on and off. • Your journeys contain a high level of acceleration and deceleration. ENGINE BLOCK HEATER WARNINGS Failure to follow engine block heater instructions could result in property damage or serious personal injury. Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock. You must carry out occasional trips with the following conditions to assist the regeneration process: • Drive your vehicle in more favorable conditions, which you will find at higher vehicle speeds in normal driving, on a main road or freeway for a minimum of 20 minutes. This drive may include short stops that will not affect the regeneration process. • Avoid prolonged idling and always observe speed limits and road conditions. • Do not switch the ignition off. • Select a suitable gear to ideally maintain engine speed between 1500 and 3000 RPM. Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). The heater acts as a starting aid by warming the engine coolant. This allows the climate control system to respond quickly. The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 220-240 volt AC electrical source. We recommend that you do the following for a safe and correct operation: • Use an extension cord suitable for use outdoors and in cold temperatures. It should be clearly marked that it is suitable for use with outdoor appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard. • Use as short an extension cord as possible. • Do not use multiple extension cords. • Make sure that when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles. • Make sure the heater, heater cord and extension cord are firmly connected. SWITCHING OFF THE ENGINE Vehicles With a Turbocharger WARNING Do not switch the engine off when it is running at high speed. If you do, the turbocharger will continue running after the engine oil pressure has dropped to zero. This will lead to premature turbocharger bearing wear. Release the accelerator pedal. Wait until the engine has reached idle speed and then switch it off. 98 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Starting and Stopping the Engine • • • Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes. Make sure the system is unplugged and properly stowed before starting and driving your vehicle. Make sure the protective cover seals the prongs of the block heater cord plug when not in use. Make sure the heater system is checked for proper operation before winter. Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use. Clean them with a dry cloth if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. 99 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Unique Driving Characteristics Note: The Auto-Start-Stop indicator will illuminate green when the engine shuts down. See Warning Lamps and Indicators (page 55). AUTO-START-STOP WARNINGS The engine may restart automatically if required by the system. It will only automatically restart when one of the pedals is pressed. If no pedal is pressed, the Start-Stop indicator will flash and a message will be shown in the display. To Restart the Engine Press the clutch pedal. Note: The transmission must be in neutral. Limitations of use: Switch the ignition off before opening the hood or carrying out any maintenance. The system may not shut down the engine under certain conditions, for example: • Engine is warming up. • Low battery charge. • The outside temperature is too low or too high. • The driver door has been opened. • The driver seatbelt is undone. • The heated windshield is switched on. • During regeneration of the Diesel Particulate Filter. Always switch the ignition off before leaving your vehicle, as the system may have shut down the engine but the ignition will still be live. The system helps reduce fuel consumption and CO2 emissions by shutting down the engine when your vehicle is idling, for example at traffic lights. To obtain maximum benefit from the system, move the transmission selector lever to neutral and release the clutch pedal during any stop of longer than three seconds. The system may also request an engine restart under certain conditions, for example: • Low battery charge. • The heated windshield is switched on. • Your vehicle has started rolling downhill. On variants equipped with ECO Mode, start-stop is combined with a speed limiter which limits vehicle top speed to 68 mph (110 km/h) See Eco Mode (page 125). See Speed Limiter (page 121). Stall Recovery Start-stop also comes with stall recovery. If you fully depress the clutch pedal after stalling the engine it will automatically restart the engine for you. Using Start-Stop To Stop the Engine 1. Stop your vehicle. 2. Move the transmission selector lever to neutral. 3. Release the clutch pedal. 4. Release the accelerator pedal. 100 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Unique Driving Characteristics Switching the System Off and On The system automatically turns on every time you switch the ignition on. To switch the system off, press the switch in the instrument panel (the word OFF will illuminate). The system will only be turned off for the current ignition cycle. To turn it on, press the switch again. For vehicles equipped with ECO Mode the switch also turns off the speed limiter. For item location: See At a Glance (page 10). Note: If the system detects a malfunction, it will switch off. The OFF lamp on the switch will illuminate continuously. If this remains on after an ignition cycle, have your vehicle checked by an authorized dealer. Service Note: The system may not function if the vehicle battery is replaced with one of a different specification to that originally fitted. Note: The system may not function if you leave extra electrical loads connected when the ignition is turned off as these will drain the battery. 101 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling • SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel capless fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. • Automotive fuels can cause serious injury or death if misused or mishandled. • Flow of fuel through a fuel pump nozzle can produce static electricity. This can cause a fire if you are filling an ungrounded fuel container. • Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes. • Observe the following guidelines when handling automotive fuel: • • Extinguish all smoking materials and any open flames before refueling your vehicle. Always turn off the vehicle before refueling. Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury. If fuel is swallowed, call a physician immediately, even if no symptoms are immediately apparent. The toxic effects of fuel may not be visible for hours. Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. Fuels can also be harmful if absorbed through the skin. If fuel is splashed on the skin, clothing or both, promptly remove contaminated clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. 102 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling If your vehicle runs out of fuel: • Add a minimum of 1.1 gal (5 L) of fuel to restart the engine. If your vehicle is out of fuel and on a steep slope, more fuel may be required. • You may need to switch the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine. When restarting, cranking time takes a few seconds longer than normal. FUEL QUALITY WARNINGS Do not mix diesel with oil, gasoline or other liquids. This could cause a chemical reaction. Do not add kerosene, paraffin or gasoline to diesel. This could cause damage to the fuel system. Use diesel that meets the specification defined by EN 590 or the relevant national specification. Filling a Portable Fuel Container Note: We recommend that you use only high quality fuel. Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • Only use an approved fuel container to transfer fuel to your vehicle. Place the container on the ground when filling it. • Do not fill a fuel container when it is inside your vehicle (including the cargo area). • Keep the fuel pump nozzle in contact with the fuel container when filling it. • Do not use a device that holds the fuel pump nozzle lever in the fill position. Note: We do not recommend the use of additional additives or other engine treatments for normal vehicle use. Note: We do not recommend the use of additional additives to prevent fuel waxing. Long-Term Storage Most diesel fuels contain biodiesel. We recommend that you fill the fuel tank with fuel that does not contain biodiesel if you intend to store your vehicle for more than two months. Alternatively, we recommend that you seek advice from your dealer. Adding Fuel From a Portable Fuel Container FUEL FILLER FUNNEL LOCATION WARNINGS Do not insert the nozzle of a fuel container or an aftermarket funnel into the fuel system filler neck. This may damage the fuel system filler neck or its seal and cause fuel to run onto the ground. The fuel filler funnel is located in the under seat storage compartment. RUNNING OUT OF FUEL Do not try to pry open or push open the capless fuel system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. Running out of fuel can cause damage not covered by the vehicle Warranty. 103 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling WARNINGS Do not dispose of fuel in the household refuse or the public sewage system. Use an authorized waste disposal facility. 6. Clean the plastic funnel and place it back in your vehicle or properly dispose of it. Note: Extra funnels can be purchased from an authorized dealer if you choose to dispose of the funnel. When refueling the vehicle fuel tank from a fuel container, use the plastic funnel included with your vehicle. See Fuel Filler Funnel Location (page 103). CATALYTIC CONVERTER WARNING Note: Do not use aftermarket funnels as they will not work with the capless fuel system and can damage it. Do not park or idle your vehicle over dry leaves, dry grass or other combustible materials. The exhaust will radiate a considerable amount of heat during use, and after you have switched the engine off. This is a potential fire hazard. When refueling the vehicle fuel tank from a fuel container, do the following: 1. Fully open the fuel tank filler door until it engages and remove the fuel tank filler cap. Note: Capless fuel systems do not have a fuel tank filler cap. Driving with a Catalytic Converter WARNINGS Avoid running out of fuel. 2. Fully insert the plastic funnel into the fuel tank filler pipe opening. Do not crank the engine for long periods. Do not run the engine when a spark plug lead is disconnected. Do not push-start or tow-start your vehicle. Use booster cables. See Jump Starting the Vehicle (page 138). Do not switch the ignition off when driving. 3. Add fuel to your vehicle from the fuel container. 4. Remove the plastic funnel from the fuel tank filler pipe opening. 5. Replace the fuel tank filler cap and close the fuel tank filler door. 104 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling REFUELING WARNINGS When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke or use a cell phone while refueling. Fuel vapor is extremely hazardous under certain conditions. Avoid inhaling excess fumes. Wait at least 10 seconds before removing the fuel pump nozzle from the filler neck to allow any residual fuel to drain into the fuel tank. Stop refueling after the fuel pump nozzle automatically shuts off for the second time. Additional fuel will fill the expansion space in the fuel tank which could lead to fuel overflowing. Note: Capless fuel systems do not have a fuel filler cap. Do not remove the fuel pump nozzle from its fully inserted position in the filler neck during the entire refueling process. Note: Your vehicle must be unlocked, with the door open before opening and closing the fuel filler door. 1. Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. Open the fuel filler door fully until it engages and remove the fuel filler cap. Do not attempt to start the engine if you have refueled the fuel tank with the incorrect fuel. This can cause damage not covered by the vehicle warranty. Have your vehicle checked by an authorized dealer immediately. If you use a high pressure spray to wash your vehicle, only spray the fuel filler door briefly from a distance not less than 8 in (200 mm). 105 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling Note: When you insert the correct size fuel pump nozzle into a capless fuel system, a spring loaded inhibitor will open. This helps to avoid refueling with the incorrect fuel. 4. Operate the fuel pump nozzle within the area shown. 2. Insert the fuel pump nozzle up to the first notch on the nozzle A. Keep it resting on the cover of the fuel pipe opening. 5. Slightly raise the fuel pump nozzle and remove it slowly. 6. Replace the fuel filler cap and close the fuel filler door. Note: Capless fuel systems do not have a fuel filler cap. FUEL CONSUMPTION 3. Hold the fuel pump nozzle in position B during refueling. Holding the fuel pump nozzle in position A may affect the flow of fuel and shut off the fuel pump nozzle before the fuel tank is full. We derive CO2 and fuel consumption figures in laboratory tests according to Regulation (EC) 715/2007 or CR (EC) 692/2008 and subsequent amendments. They are intended as a comparison between makes and models of vehicles. They are not intended to represent the real world fuel consumption you may get from your vehicle. Real world fuel consumption is governed by many factors, for example driving style, high speed driving, stop-start driving, air conditioning usage, the accessories fitted, payload and towing. The advertised capacity is the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in the fuel tank and when the fuel gauge indicates empty. Empty reserve is the amount of fuel in the fuel tank after the fuel gauge indicates empty. 106 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling Note: The amount of fuel in the empty reserve varies and should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity due to the empty reserve still present in the fuel tank. 1. 2. 3. 4. Filling the Fuel Tank 5. For consistent results when refueling: • • Switch the ignition off. Allow no more than two automatic shut-offs when refueling. Fill the fuel tank completely and record the initial odometer reading. Each time you fill the fuel tank, record the amount of fuel added. After at least three fill ups, fill the fuel tank and record the current odometer reading. Subtract your initial odometer reading from the current odometer reading. Calculate fuel economy by dividing miles traveled by gallons used (For Metric: Multiply liters used by 100, then divide by kilometers traveled). Keep a record for at least one month and record the type of driving (city or freeway). This provides an accurate estimate of your vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, your vehicle will use more fuel in cold temperatures. Results are most accurate when the refueling method is consistent. Calculating Fuel Economy Do not measure fuel economy during the first 1,000 mi (1,600 km) of driving (this is the engine break-in period). A more accurate measurement is obtained after 2,500 mi (4,000 km). Also, fuel expense, frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy. 107 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuel and Refueling TECHNICAL SPECIFICATIONS Fuel Consumption Figures Urban Extra-Urban Combined CO2 Emissions l/100 km (mpg) l/100 km (mpg) l/100 km (mpg) g/km 2.2L Duratorq-TDCi (74kW/100PS) with StartStop 7.6 (37.2) 7.1 (39.8) 6.2 (45.6) - 6 (47.1) 6.7 (42.2) 6.4 (44.1) 168 - 177 2.2L Duratorq-TDCi (92kW/125PS) and (114kW/155PS) with StartStop 8.4 (33.6) 7.1 (39.8) 6.2 (45.6) 5.8 (48.7) 7 (40.4) - 6.4 (44.1) 168 - 183 Variant 2.2L Duratorq-TDCi (74kW/100PS) without Start-Stop 8.2 (34.4) - 8 6.2 (45.6) - 6 (35.3) (47.1) 6.9 (40.9) 6.7 (42.2) 176 - 185 2.2L Duratorq-TDCi (92kW/125PS) and (114kW/155PS) without Start-Stop 8.8 (32.1) - 8 6.4 (44.1) - 6 (35.3) (47.1) 7.3 (38.7) 6.7 (42.2) 176 - 191 108 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Transmission When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, (for example from a car park ramp, traffic lights or when reversing uphill into a parking space). MANUAL TRANSMISSION Selecting Reverse Gear Do not engage reverse gear when your vehicle is moving. This can cause damage to the transmission. The system will turn on automatically on any slope which can result in significant vehicle rollback. The system will not operate if the parking brake is on. Using Hill Start Assist Raise the collar when you select reverse gear. 1. Press the brake pedal to bring your vehicle to a complete standstill. Keep the brake pedal pressed. 2. If the sensors detect that your vehicle is on a slope, the system will turn on automatically. 3. When you remove your foot from the brake pedal, your vehicle will remain on the slope without rolling away for approximately two or three seconds. This hold time will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will be released automatically. HILL START ASSIST WARNINGS The system does not replace the parking brake. When you leave your vehicle, always apply the parking brake. You must remain in your vehicle once you have turned the system on. During all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. Switching the System On and Off If the engine is revved excessively or if a malfunction is detected, the system will turn off. Note: The system does not automatically turn on every time you switch the ignition on. Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display. See General Information (page 59). The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake. 109 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Brakes Brake Over Accelerator GENERAL INFORMATION In the event the accelerator pedal becomes stuck or entrapped, apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power. If you experience this condition, apply the brakes and bring your vehicle to a safe stop. Shift the transmission to park (P) (automatic transmission) or to a low gear (manual transmission), switch the engine off and apply the parking brake. Inspect the accelerator pedal and the area around it for any items or debris that may be obstructing its movement. If none are found and the condition persists, have your vehicle towed to the dealer for service. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Brake Assist Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. If your vehicle has continuous vibration or shudder in the steering wheel while braking, have your vehicle checked by an authorized dealer. Brake assist detects when you brake heavily by measuring the rate at which you press the brake pedal. It provides maximum braking efficiency as long as you press the pedal. Brake assist can reduce stopping distances in critical situations. Anti-lock Brake System Note: Brake dust may accumulate on the wheels, even under normal driving conditions. Some dust is inevitable as the brakes wear. See Cleaning the Alloy Wheels (page 172). This system helps you maintain steering control and vehicle stability during emergency stops by keeping the brakes from locking. Note: Depending on applicable laws and regulations in the country for which your vehicle was originally built, the brake lamps may flash during heavy braking. Following this the hazard warning flashers may also flash when your vehicle comes to a stop. HINTS ON DRIVING WITH ANTI-LOCK BRAKES Note: When the system is operating, the brake pedal will pulse and may travel further. Maintain pressure on the brake pedal. You may also hear a noise from the system. This is normal. Wet brakes result in reduced braking efficiency. Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes. The anti-lock braking system will not eliminate the risks when: • You drive too closely to the vehicle in front of you. • Your vehicle is hydroplaning. 110 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Brakes • • You take corners too fast. The road surface is poor. PARKING BRAKE Note: If you park your vehicle on a hill and facing uphill turn the steering wheel away from the curb. Note: If you park your vehicle on a hill and facing downhill turn the steering wheel toward the curb. Note: Do not press the release button while pulling the lever up. To apply the parking brake: 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its fullest extent. To release the parking brake: 1. Press the brake pedal firmly. 2. Pull the lever up slightly. 3. Press the release button and push the lever down. 111 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Traction Control PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction. USING TRACTION CONTROL Traction control forms part of the stability control system. Note: The system automatically turns on every time you switch the ignition on. In certain situations (e.g. stuck in snow or mud), turning the system off may be beneficial as this allows the wheels to spin with full engine power. You can switch the system off and on using the information display. See General Information (page 59). 112 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Stability Control PRINCIPLE OF OPERATION Stability Control Warning Lamp Electronic Stability Program While driving, it flashes when the system is operating. See Warning Lamps and Indicators (page 55). WARNING The system does not relieve you of your responsibility to drive with due care and attention. Failure to do so could result in loss of vehicle control, personal injury or death. USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on. Switching the System Off and On Using the Information Display Controls Your vehicle comes with this feature already enabled. If required, you can switch this feature off using the information display. See General Information (page 59). Stability control will remain on even when you have switched the traction control off. Switching the System Off Using a Switch (If Equipped) The switch is located in the instrument panel. A Without ESC B With ESC Press the switch. You will see a message in conjunction with an illuminated icon in the display. Press the switch again to return the system to normal mode. Stability control will remain on even when you have switched the traction control off. The system supports stability when your vehicle starts to slide away from your intended path. The system performs this by braking individual wheels and reducing engine torque as required. The system also provides an enhanced traction control function by reducing engine torque if the wheels spin when you accelerate. This improves your ability to pull away on slippery roads or loose surfaces, and improves comfort by limiting wheel spin in hairpin bends. 113 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Parking Aids Note: The outer sensors may detect the side walls of a garage. If the distance between the outer sensors and the side wall remains constant for three seconds, the alert will turn off. As you continue the inner sensors will detect objects directly behind your vehicle. PRINCIPLE OF OPERATION WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. If your vehicles has a non-Ford approved trailer tow module the system may not correctly detect objects. PARKING AID The sensors may not detect objects with surfaces that absorb ultrasonic waves. WARNINGS The parking aid system can only assist you to detect objects when your vehicle is moving at parking speeds. To help avoid personal injury you must take care when using the parking aid system. The system does not detect objects that are moving away from your vehicle. They will only be detected shortly after they start to move toward your vehicle. Traffic control systems, inclement weather, air brakes, external motors and fans may affect the correct operation of the sensing system.This may cause reduced performance or false alerts. Take particular care when reversing with a tow ball arm or a rear fitted accessory. For example, a bicycle carrier. The rear parking aid will only indicate the approximate distance from the rear bumper to an object. The system may not detect small or moving objects, particularly those close to the ground. The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections. The system warns you of objects that are within the detection zone of the bumper areas. When you switch the ignition on, the system automatically turns on. The system becomes active when you shift into reverse (R) and the speed of your vehicle is 10 mph (16 km/h) or less. If you use a high pressure spray to wash your vehicle, only spray the sensors briefly from a distance not less than eight inches (20 centimeters). Note: If your vehicle has a tow ball arm, the system is turned off automatically when trailer lamps (or lighting boards) are connected to the 13-pin socket through a Ford approved trailer tow module. Note: Keep the sensors free from dirt, ice or snow. Do not clean with sharp objects. Note: The system may emit false alerts if it detects a signal using the same frequency as the sensors or if your vehicle is fully loaded. 114 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Parking Aids • • • A B Front detection zone: Up to 31 in (80 cm) directly in front of the front bumper, and approximately 6-14 in (15-35 cm) to the side of the front bumper. The system reports the object that is closest to the front or rear of your vehicle. For example, if an object is 24 in (60 cm) from the front of your vehicle and at the same time, an object is only 16 in (40 cm) from the rear of your vehicle, a lower-pitched tone sounds from the rear speakers. An alternating tone sounds from the front and rear speakers if there are objects that are closer than 10 in (25 cm) from the front and rear of your vehicle. An alert will only sound for three seconds if an object is further than 10 in (25 cm) from the side of your vehicle. Note: The rate of the tone increases as your vehicle moves closer to an object. When the parking aid system sounds a tone, the audio system may reduce the set volume. When the warning ends, the audio system returns to the previously set volume. Rear detection zone: Up to 72 in (183 cm) from the rear bumper. Note: Accessories that block the detection zone of the system may create false alerts. Note: Volume reduction is not a standard feature of all audio systems. Note: Keep the sensors free from snow, ice and large accumulations of dirt. The system detects objects when you shift into reverse (R) and: • Your vehicle is moving toward a stationary object at a speed of 3 mph (5 km/h) or less. • Your vehicle is stationary but an object is approaching your vehicle at a speed of 3 mph (5 km/h) or less. • Your vehicle is moving at a speed of 3 mph (5 km/h) or less, and an object is approaching your vehicle at a speed of 3 mph (5 km/h) or less. Note: If your vehicle sustains damage leaving the sensors misaligned, this will cause inaccurate measurements or false alerts. A tone will sound in the following manner when objects are near the front or rear bumpers: • Objects detected by the front sensors produce a high-pitched tone from the front speakers. • Objects detected by the rear sensors produce a low-pitched tone from the rear speakers. 115 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Parking Aids Switching the Parking Aid System Off Cargo Door Press the button to switch the system off. The system remains off until you switch the ignition off. Liftgate REAR VIEW CAMERA WARNINGS The operation of the camera may vary depending on the ambient temperature, vehicle and road conditions. The distances shown in the display may differ from the actual distance. Do not place objects in front of the camera. The camera is located on the cargo door or liftgate. Switching the Rear View Camera On WARNING The camera may not detect objects that are close to your vehicle. Switch the ignition on and move the transmission selector lever to reverse. The image is displayed in the interior rear view mirror. 116 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Parking Aids The camera may not operate correctly in the following conditions: • Dark areas. • Intense light. • If the ambient temperature increases or decreases rapidly. • If the camera is wet, for example in rain or high humidity. • If the camera's view is obstructed, for example by mud. Using the Display WARNINGS Obstacles above the camera position will not be shown. Inspect the area behind your vehicle if necessary. Marks are for general guidance only, and are calculated for vehicles in minimum load conditions on an even road surface. The lines show a projected vehicle path (based on the current steering wheel angle) and the distance from the exterior mirrors and rear bumper. A Red - up to 12 inches (0.3 meter) B Amber - 12 - 24 inches (0.3 - 0.6 meter) 117 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Parking Aids C Green - 24 - 35 inches (0.6 - 0.9 meter) D Black - center line of the projected vehicle path Note: The green line is extended from 35 inches (0.9 meter) up to a distance of 126 inches (3.2 meters). Note: When reversing with a trailer, the lines on the screen are not shown. The camera will show your vehicle direction and not the trailer. Switching the Rear View Camera Off Note: The system will automatically switch off once your vehicle speed has reached approximately 7 mph (12 km/h), or approximately three seconds after disengaging reverse gear. Disengage reverse gear. Vehicles with Parking Aid The display will additionally show a colored distance bar. This guide indicates the distance from the rear bumper to the detected obstacle. These are color coded as follows: • Green - 24 - 71 inches (0.6 to 1.8 meters). • Amber - 12 - 24 inches (0.3 to 0.6 meter). • Red - 12 inches (0.3 meter) or less. 118 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Cruise Control PRINCIPLE OF OPERATION WARNING The system does not relieve you of your responsibility to drive with due care and attention. Cruise control allows you to control your speed using the switches on the steering wheel. You can use cruise control when you exceed approximately 20 mph (30 km/h). The cruise controls are located on the steering wheel. USING CRUISE CONTROL WARNINGS Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle control, serious injury or death. Switching Cruise Control On When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes. Change down a gear to assist the system in maintaining the set speed. Failure to do so could result in loss of vehicle control, serious injury or death. Setting a Speed Press and release ON. The indicator will display in the instrument cluster. 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal. Note: Cruise control will disengage if your vehicle speed decreases more than 10 mph (16 km/h) below your set speed while driving uphill. 119 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Cruise Control Changing the Set Speed • • • Press and release SET+ or SET-. When you select kph as the display measurement in the information display, the set speed changes in approximately 2 kph increments. When you select mph as the display measurement in the information display, the set speed changes in approximately 1 mph increments. Press the accelerator or brake pedal until you reach the desired speed. Press and release SET+. Press and hold SET+ or SET-. Release the control when you reach the desired speed. Canceling the Set Speed Pull CAN toward you and release, or tap the brake pedal. The set speed will not be erased. Resuming the Set Speed Pull RES toward you and release. Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off. 120 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids Vehicle Speed Limiter - Adjustable SPEED LIMITER WARNING Engine Speed Limiter When you are going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes but a warning is given. Engine speed is limited to protect the engine. Vehicle Speed Limiter - Fixed The system prevents you from driving faster than a programmed speed. See the label on the driver sun visor for further information. The system allows you to set a speed, to which your vehicle is then limited. The set speed will become the effective maximum speed of your vehicle, but with the option to temporarily exceed this limit if required. Vehicles with a Diesel Engine Note: You can exceed the set speed limit if required. For example, when overtaking. You can have the maximum speed of your vehicle limited to a predefined value, providing it is within legal limits. See an authorized dealer for further information. Vehicles with Start-Stop When start-stop is switched on your vehicle speed is limited to 70 mph (110 km/h). Note: If your vehicle has a fixed speed limit lower than 70 mph (110 km/h), this will override the switchable speed limiter associated with start-stop. The system automatically turns on every time you switch the ignition on. To turn this speed limit off, press the ECO switch. The system will only turn off for the current ignition cycle. To turn it on, press the switch again. For item location: See At a Glance (page 10). A Set speed increase B Speed limiter on and off C Set speed decrease D Speed limiter cancel and resume Switching the System On and Off Press switch B. The information display will prompt you to set a speed. 121 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids Setting the Speed Limit WARNINGS Take regular rest breaks as required and do not wait for the system to warn you if you feel tired. Press switch A or switch C to select your desired speed limit. The speed is stored as a set speed and displayed in the information display. Take rest breaks only where it is safe to do so. Pull switch D to cancel the limiter and place it in standby mode. The information display will confirm the system is off. Certain driving styles and behavior may result in the system issuing a warning even if you are not feeling Pull switch D again to resume the limiter. The information display will confirm the system is on. tired. In cold and severe weather conditions the system may not function. Rain, snow, spray and large contrasts in lighting can all influence the sensor. Intentionally Exceeding the Set Speed Limit Depress the accelerator fully to temporarily turn the system off. The system will turn on once your vehicle speed drops below the set speed. The system will not operate if the sensor cannot track the road lane markings. System Warnings The system may not operate in areas during roadwork construction. If you accidently exceed the set speed, it will flash in the information display and you will hear and audible tone. The system may not operate on roads with sharp bends or narrow lanes. If you exceed the set limit intentionally, the information display will show the set speed and it will flash. Do not carry out windshield repairs in the immediate area surrounding the sensor. DRIVER ALERT If your vehicle has a suspension kit not approved by us, the system may not function correctly. Principle of Operation WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. Note: Keep the windshield free from obstructions such as bird droppings, insects and snow or ice. Note: The system assists you when driving on fast main roads and freeways. At all times you are responsible for controlling your vehicle, supervising the system and intervening if required. Note: The system calculates an alertness level at vehicle speeds above approximately 40 mph (65 km/h). If the sensor becomes blocked the system may not function. The system automatically monitors your driving behavior. 122 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids The system is designed to alert you if it detects that you are becoming drowsy or if your driving deteriorates. Using Driver Alert Switching the System On and Off Note: The system will remain on or off depending on how it was last set. Alertness level is fine, no rest required. Switch the system on using the information display. See Information Displays (page 59). The system will calculate your alertness level based upon your driving behavior in relation to the lane markings and other factors. Alertness level is critical, indicating that you should take a rest as soon as it is safe to do so. System Warnings Note: The system will not issue warnings below approximately 40 mph (65 km/h). The status bar will travel from left to right as the calculated alertness level decreases. As the rest icon is approached the color turns from green to yellow and then finally red when a rest break must be taken. The warning system has two stages: 1. A temporary warning is issued to advise you to take a rest. This message only appears for a short time. 2. If you do not rest and the system continues to detect that your driving deteriorates, it will issue a further warning. This will remain in the information display until you cancel it. See Information Messages (page 66). • • • Green: No rest required. Yellow: First (temporary) warning. Red: Second warning. Your alertness level will be shown in grey if: • the camera sensor cannot track the road lane markings • your vehicle speed drops below approximately 40 mph (65 km/h). Press OK on the steering wheel control to remove the warning. System Display When active the system will run automatically in the background and only issue warnings if required. You can view the status at any time using the information display. See General Information (page 59). Resetting the System You can reset the system by: • switching the ignition off and on • stopping your vehicle and then opening and closing the driver's door. The alertness level is shown by six steps as a colored bar. 123 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids LANE KEEPING SYSTEM Note: The system may assist you when driving on fast main roads and freeways. Lane Keeping Alert Note: The system may not operate during hard braking or acceleration and when you are intentionally steering your vehicle. Principle of Operation Note: The system will operate with a minimum of one tracked lane marking. WARNINGS The system does not relieve you of your responsibility to drive with due care and attention. Note: The system will only operate above vehicle speeds of approximately 40 mph (65 km/h). At all times you are responsible for controlling your vehicle, supervising the system and intervening if required. The sensor is located behind the interior mirror. It continuously monitors conditions to alert you of unintentional lane drifting at high speeds. If the sensor becomes blocked the system may not function. The system will automatically detect and track the lane markings on the road. If the system detects that your vehicle is unintentionally drifting toward the lane markings, you will see a warning in the information display. There is also a warning given in the form of a vibration felt through the steering wheel. The sensor may incorrectly track lane markings such as other structures or objects. This can result in a false or missed warning. In cold and severe weather conditions the system may not function. Rain, snow, spray and large contrasts in lighting can all influence the sensor. Note: The vibration intensity from the steering wheel may decease depending on the quality of the road surface. The system will not operate if the sensor cannot track the road lane markings. Using Lane Keeping Alert Switching the System On and Off The system may not operate in areas during roadwork construction. The system may not operate on roads with sharp bends or narrow lanes. Do not carry out windshield repairs in the immediate area surrounding the sensor. If your vehicle has a suspension kit not approved by us, the system may not function correctly. Turn the system on and off using the button on the direction indicator stalk. Press the button twice to turn the system on. Press the button once to turn the system off. Note: Keep the windshield free from obstructions such as bird droppings, insects and snow or ice. 124 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids Note: When you switch the system off, a warning indicator will remain illuminated in the information display. See Warning Lamps and Indicators (page 55). The lane markings are color coded as follows: • Green: The system is ready to warn you of any unintentional lane departure. • Red: Your vehicle is approaching or is too close to the detected lane boundary. Take immediate safe action to reposition your vehicle. • Gray: The system will suppress the relevant lane boundary. Note: The system status and settings will remain unchanged when you switch the ignition on and off. Setting the Steering Wheel Vibration Level The system has three intensity levels which you can set using the information display. See General Information (page 59). Instances where a lane boundary may be suppressed: • The sensor may not detect the lane markings on the road. • You turn the direction indicator for that side of your vehicle on. • If you apply direct steering, accelerate fast or brake hard. • Your vehicle speed is outside the operating limits. • If there is an anti-lock brake or stability control intervention. • Narrow lane width. Setting the System Sensitivity You can adjust how quickly the system warns you. The system has two sensitivity levels which you can set using the information display. See General Information (page 59). System Warnings If the lane markings in the display turn red or you feel a vibration through the steering wheel you must take immediate and safe action to align your vehicle. Correct any unintended lane drift immediately. ECO MODE This system assists you in driving more efficiently by constantly monitoring characteristics of gear changing, anticipation of traffic conditions and speeds while driving. A column of lane markings are displayed on either side of the vehicle graphic. 125 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Aids The value of these characteristics is represented by petals shown in the display, with five petals being the most efficient. The more efficiently you drive, the better the rating, and the better your overall fuel economy. Anticipation Note: These efficiency values do not result in a defined fuel consumption figure. It might vary as it is not only related to these driving habits, but also influenced by many other factors such as short trips and cold starts. Efficient speed Note: Frequent short trips, where the engine does not fully warm up, will also increase fuel consumption. Type 2 and 3 Adjust your vehicle speed and the distance to other vehicles to avoid the need for heavy braking or acceleration to improve fuel economy. Reduce your cruising speed on open roads to improve economy. Higher speeds use more fuel. The relevant information is shown in the display. The system is accessed using the information display control. See General Information (page 59). Resetting Eco Mode Reset the average fuel consumption by using the information display control. Type 1 Note: New values may take a short time to calculate. A Anticipation B Efficient speed Gear Shifting Using the highest drivable gear appropriate for the road conditions will improve fuel consumption. 126 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Load Carrying GENERAL INFORMATION WARNINGS Use load securing straps to an approved standard, e.g. DIN. Make sure that you secure all loose items properly. Place luggage and other loads as low and as far forward as possible within the luggage or loadspace. Do not drive with the luggage compartment or rear door open. Exhaust fumes may enter your vehicle. ROOF RACKS AND LOAD CARRIERS Do not exceed the maximum front and rear axle loads for your vehicle. See Vehicle Identification Plate (page 189). WARNINGS When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle. Do not allow items to contact the rear windows. Note: When loading long objects in to your vehicle, for example pipes, timber or furniture be careful not to damage the interior trim. REAR LOADSPACE HATCHES Do not exceed the maximum permissible roof load. Note: Fold the hatch completely back against the bulkhead when in use. Do not exceed the maximum axle load for your vehicle. See Vehicle Identification Plate (page 189). You can carry long items inside your vehicle by opening the access hatch in the bulkhead. Read and follow the manufacturer's instructions when you are fitting a roof rack. Do not place loads directly on the roof panel. If you use a roof rack, the fuel consumption of your vehicle will be higher and you may experience different driving characteristics. 127 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Load Carrying For correct roof rack system function, you must place loads directly on crossbars fitted to the roof rack side rails. For correct roof rack system function, you must place loads directly on crossbars fitted to the roof rack side rails. Make sure that you securely fasten the load. Check to make sure the straps are secure before driving and at each fuel stop. Make sure that you securely fasten the load. Check to make sure the straps are secure before driving and at each fuel stop. Variant Maximum Roof Load (Including Roof Rack) lb (kg) Low Roof 331 (150) Medium Roof 220 (100) Variant Maximum Roof Load lb (kg) Low Roof 287 lb (130 kg) Medium Roof 176 lb (80 kg) Raising and Lowering the Crossbars ROOF RACKS AND LOAD CARRIERS - VEHICLES WITH: INTEGRATED ROOF RACK WARNINGS The crossbars are heavy. Take care when lowering the crossbars to avoid personal injury. WARNINGS When loading the roof racks, we recommend you evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may handle differently than unloaded vehicles. Take extra precautions, such as slower speeds and increased stopping distance, when driving a heavily loaded vehicle. When folding the crossbars down, take care not to get your fingers caught in the mechanism. Do not attach anything to the crossbars when they are in the folded position. Do not tether loads near the release lever. Do not exceed the maximum permissible roof load. Do not exceed the maximum axle load for your vehicle. See Vehicle Identification Plate (page 189). Read and follow the manufacturer's instructions when you are fitting a roof rack. Do not place loads directly on the roof panel. If you use a roof rack, the fuel consumption of your vehicle will be higher and you may experience different driving characteristics. 128 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Load Carrying Note: Make sure the crossbars are in the folded position before entering a car wash. 1. Pull the release lever. 2. Raise or lower the crossbars until they lock into place. LOAD RETAINING FIXTURES Note: The number of load retaining fixtures may vary depending on your vehicle model. 129 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Load Carrying Securing Cargo All Vehicles except Kombi 130 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Load Carrying Kombi Vehicles Variant Maximum Load Value All 1,125 lb (510 kg) 131 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Towing TOWING A TRAILER • WARNINGS Do not exceed 62 mph (100 km/h). This could result in the loss of vehicle control, serious personal injury or death. • • Do not exceed the maximum gross train weight stated on your vehicle identification plate. This could result in the loss of vehicle control, serious personal injury or death. See Vehicle Identification Plate (page 189). Note: The maximum permissible trailer nose weight on the trailer identification plate is the trailer manufacturer’s testing value. The vehicle maximum permissible trailer nose weight may be lower. Do not exceed the maximum permissible trailer nose weight (vertical weight on the tow ball) as stated in the vehicle specification chart. This could result in the loss of vehicle control, serious personal injury or death. The stability of your vehicle to trailer combination is very much dependent on the quality of the trailer. Towing a trailer changes the vehicle handling characteristics and increases stopping distances. Adapt your speed and driving behavior to the load of the trailer. The anti-lock braking system does not control the overrun brake on the trailer. This could result in the loss of vehicle control, serious personal injury or death. The gross train weight stated on the vehicle identification plate applies for road gradients up to 12% and altitudes up to 3,281 ft (1,000 m) when towing a trailer. In mountainous regions the engine performance decreases due to lower air density with increasing altitude. In high altitude regions above 3,281 ft (1,000 m), the stipulated maximum permitted gross train weight must be reduced by 10% for every extra 3,281 ft (1,000 m). When towing a trailer: • • • • The vertical weight on the tow ball should be at least 4% of the trailer weight and not exceed the maximum permissable weight. Reduce speed immediately if the trailer shows any sign of swaying. See Trailer Sway Control (page 132). Use a low gear when descending a steep downhill gradient. Obey country specific regulations for towing a trailer. Do not exceed 62 mph (100 km/h) even if a country allows higher speeds under certain conditions. Place loads as low as possible and central to the axle of your trailer. If you are towing with an unladen vehicle, the load in your trailer should be placed toward the nose, within the maximum nose load, as this gives the best stability. The trailer nose weight (vertical weight on the tow ball), is essential for the driving stability of your vehicle and trailer. Note: Not all vehicles are suitable or approved to have tow bars fitted. See an authorized dealer for further information. Trailer Lighting The electrical system on your vehicle is not suitable for towing trailers with LED lamps. TRAILER SWAY CONTROL Note: This feature does not prevent trailer sway, but reduces it once it begins. 132 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Towing Note: This feature cannot stop all trailers from swaying. Front Towing Point Note: In some cases, if your vehicle speed is too high, the system may turn on multiple times, gradually reducing your vehicle speed. This feature applies your vehicle brakes at individual wheels and if necessary, reduces engine power. If the trailer begins to sway, the traction control warning lamp flashes and a message will appear in the information display. Slow your vehicle down, pull safely to the side of the road and check for correct load distribution. See Load Carrying (page 127). TOWING POINTS Remove the cover and install the recovery hook. WARNINGS Switch the ignition off before removing the recovery hook. Failure to do so could result in personal injury. The recovery hook may be hot. Take care when removing it from the engine compartment storage location. Failure to do so could result in personal injury. The recovery hook has a left-hand thread. Turn it counterclockwise to install it. Make sure that it is fully tightened. Failure to do so could result in the recovery hook becoming loose. The recovery hook is located in the engine compartment. You must carry the recovery hook in your vehicle at all times. 133 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Towing Rear Towing Point TOWING THE VEHICLE ON FOUR WHEELS WARNINGS You must switch the ignition on when your vehicle is being towed. The brake and steering assistance will not operate unless the engine is running. Press the brake pedal harder and allow for increased stopping distances and heavier steering. Too much tension in the tow rope could cause damage to your vehicle or the vehicle that is towing. Do not use a rigid tow bar on the front towing eye. When towing your vehicle you must select neutral. Drive off slowly and smoothly without jerking the vehicle you are towing. 134 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Hints If the engine coolant temperature gauge needle moves to the upper limit position, the engine is overheating. See Gauges (page 54). BREAKING-IN Tires WARNING You must only drive your vehicle for a short distance if the engine overheats. The distance you can travel depends on ambient temperature, vehicle load and terrain. The engine will continue to operate with limited power for a short time. New tires need to be run-in for approximately 300 miles (500 kilometers). During this time, you may experience different driving characteristics. If the engine temperature continues to rise, the fuel supply to the engine will reduce. The air conditioning will switch off and the engine cooling fan will operate continually. Brakes and Clutch WARNING 1. Avoid heavy use of the brakes and clutch if possible for the first 100 miles (150 kilometers) in town and for the first 1000 miles (1500 kilometers) on freeways. 2. 3. 4. Engine WARNING 5. Avoid driving too fast during the first 1000 miles (1500 kilometers). Vary your speed frequently and change up through the gears early. Do not labor the engine. Reduce your speed gradually and stop your vehicle as soon as it is safe to do so. Switch the engine off immediately to prevent severe engine damage. Wait for the engine to cool down. Check the coolant level. See Engine Coolant Check (page 156). Have your vehicle checked by an authorized dealer as soon as possible. ECONOMICAL DRIVING The following will help to improve fuel consumption. Vehicles With a Diesel Engine During the first 2000 miles (3000 kilometers), you may notice a ticking sound when your vehicle slows down. This is due to adjustments of your new diesel engine and is normal. Tire Pressures REDUCED ENGINE PERFORMANCE Gear Shifting Check your tire pressures regularly to optimize fuel economy. For best results use the economy pressures. See Technical Specifications (page 187). Use the highest drivable gear appropriate for the road conditions. WARNING Continued operation will increase the engine temperature and cause the engine to shut down completely. 135 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Hints Anticipation Before driving through standing water, check the depth. Never drive through water that is higher than the bottom of the wheel hubs. Adjust your vehicle speed and the distance to other vehicles without the need for heavy braking or acceleration. Efficient Speed Higher speeds use more fuel. Reduce your cruising speed on open roads. Accessories Try not to add unnecessary accessories to the exterior of your vehicle. If you use a roof rack, remember to fold it down or remove it when not in use. Electrical Systems When driving through standing water, drive very slowly and do not stop your vehicle. Your brake performance and traction may be limited. After driving through water and as soon as it is safe to do so: Switch off all electrical systems when not in use, for example air conditioning. Make sure you unplug any accessories from the auxiliary power points when not in use. • COLD WEATHER PRECAUTIONS • • • The functional operation of some components and systems can be affected at temperatures below -13°F (-25°C). Lightly press the brake pedal to dry the brakes and to check that they work. Check that the horn works. Check that the exterior lights work. Turn the steering wheel to check that the steering power assist works. FLOOR MATS DRIVING THROUGH WATER WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways. WARNING Do not drive through flowing or deep water as you may lose control of your vehicle. Note: Driving through standing water can cause vehicle damage. Note: Engine damage can occur if water enters the air filter. Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury. 136 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Driving Hints WARNINGS Always make sure that the floor mats are properly attached to the retention posts in the carpet that are supplied with your vehicle. Floor mats must be properly secured to both retention posts to make sure mats do not shift out of position. Never place floor mats or any other covering in the vehicle foot well that cannot be properly secured to prevent them from moving and interfering with the pedals or the ability to control the vehicle. To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation. To remove the floor mat, reverse the installation procedure. Check attachment of floor mats on a regular basis. Always properly reinstall and secure floor mats that have been removed for cleaning or replacement. Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operation causing a loss of vehicle control. 137 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Roadside Emergencies Should the engine turn off after a crash, you may restart the engine by carrying out the following. HAZARD WARNING FLASHERS Note: Depending on applicable laws and regulations in the country for which your vehicle was originally built, your brake lamps may flash during heavy braking. Following this your hazard warning flashers may also flash once your vehicle comes to a stop. To stop the hazard warning flashers press the button or drive off normally. Ignition Switch 1. 2. 3. 4. Switch the ignition off. Switch the ignition to position III. Switch the ignition off. Switch the ignition on again to re-enable the fuel pump. Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer. For item location: See At a Glance (page 10). FIRST AID KIT Space is provided in the passenger's side lower door bin. Keyless Starting (If Equipped) 1. Without applying the brake pedal, press and release the button once. 2. Press the brake pedal, and then press and release the button once. 3. Without applying the brake pedal, press and release the button once. 4. Press the brake pedal, and then press and hold the button until the engine starts. Note: Various system checks are automatically carried out before the vehicle will restart. if your vehicle fails to restart after the third attempt, the system has detected a fault that requires service. We recommend you contact an authorized dealer. WARNING TRIANGLE Space is provided in the driver's side lower door bin. FUEL SHUTOFF WARNING Failure to inspect and if necessary repair fuel leaks after a crash may increase the risk of fire and serious injury. We recommend that the fuel system be inspected by an authorized dealer after any crash. In the event of a moderate to severe crash, your vehicle is fitted with a fuel pump shut-off feature that stops the flow of fuel to the engine. Not every impact will cause a shut-off. JUMP STARTING THE VEHICLE WARNINGS Do not use fuel lines, engine rocker covers or the intake manifold as grounding points. 138 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Roadside Emergencies WARNINGS Connect batteries with only the same nominal voltage. Always use booster cables with insulated clamps and adequate size cable. Note: Do not disconnect the battery. To Connect the Booster Cables 1. Position the vehicles so that they do not touch one another. 2. Switch the ignition off and any electrical equipment. 3. Lift up the battery positive connection point cover. For item location, refer to the appropriate under hood overview. See Maintenance (page 153). 4. Connect the positive (+) terminal of vehicle B with the positive (+) terminal of vehicle A (cable 1). A Flat battery vehicle B Booster battery vehicle 1 Positive connection cable 2 Negative connection cable 5. Connect the negative (-) terminal of vehicle B to the engine block or the engine lifting eye of vehicle A (cable 2). 139 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Roadside Emergencies WARNINGS Do not connect directly to the negative (–) terminal of the flat battery. Make sure that the cables are clear of any moving parts and fuel delivery system parts. To Start the Engine 1. Run the engine of vehicle B at a moderately high speed. 2. Start the engine of vehicle A. 3. Run both vehicles for a minimum of three minutes before disconnecting the cables. WARNING Do not switch the headlamps on when disconnecting the cables. The peak voltage could blow the bulbs. Disconnect the cables in the reverse order. 140 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses This is located behind the removable trim panel. FUSE BOX LOCATIONS Engine Compartment Fuse Box Pre-fuse Box This is located under the driver's seat. Body Control Module Fuse Box For item location: See Under Hood Overview (page 154). Passenger Compartment Fuse Box This is located behind the removable trim panel. 141 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box Fuse Fuse rating F1 - Not used. Circuits protected F2 - Not used. F3 - Not used. F4 - Not used. 142 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating Circuits protected F5 3A Powertrain control module. F6 3A Anti-lock brake system module. F7 7.5 A Powertrain control module. Glow plug module. F8 - F9 30 A Not used. Windshield wiper motor. F10 30 A Auxiliary windshield wiper motor. F11 10 A Air conditioning clutch. F12 20 A Glow plugs. F13 - Not used. F14 - Not used. F15 - Not used. F16 - Not used. Not used. F17 - F18 40 A Anti-lock brake system module. F19 30 A Starter relay. F20 60 A Glow plug module. Ignition relay. F21 60 A F22 - F23 25 A Anti-lock brake system module. F24 7.5 A Fuel pump relay. Not used F25 - F26 3A Not used. F27 - Not used. F28 - Not used. F29 - Audio front control module. F30 60 A Econetic coolant valve. Low-speed and high-speed cooling fan. 143 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating F31 - F32 60 A F33 - Not used. F34 - Not used. F35 15 A Powertrain control module. F36 7.5 A Mass air flow sensor. F37 7.5 A Fuel metering valve. F38 7.5 A Air conditioning clutch relay. 15 A Low-speed and high-speed cooling fan. Glow plug relay. Fuel vaporizer system fuel pump. Heated oxygen sensor. Econetic coolant valve relay. F39 Circuits protected Not used. Windshield wiper motor relay. Relay Circuits switched R1 Ignition. R2 Starter motor. R3 Rear window wiper. R4 Windshield wiper motor. R5 Not used. R6 Not used. R7 Not used. R8 Not used. R9 Not used. R10 Air conditioning clutch. R11 Glow plugs. R12 Fuel pump. R13 Not used. 144 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Relay Circuits switched R14 Econetic coolant valve. R15 Low-speed cooling fan. R16 Not used. R17 Powertrain control module. R18 High-speed cooling fan. Passenger Compartment Fuse Box Fuse Fuse rating F1 10 A F2 - F3 10 A F4 - F5 20 A F6 5A F7 - Circuits protected Restraints control module. Not used. Exterior mirrors. Not used. Auxiliary heater control module. Tachograph. Not used. 145 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating F8 40 A F9 - F10 30 A Circuits protected Direct current (DC/AC) inverter Not used. Driver power seat. F11 - Not used. F12 - Not used. F13 - Not used. F14 5A Powertrain control module relay. F15 40 A Powertrain control module relay. F16 40 A Battery control module. F17 - Not used. F18 - Not used. F19 5A Tachograph. F20 5A Heated windshield relay. Left-hand heated windshield relay. right-hand heated windshield relay. Direct current (DC/AC) inverter relay. F21 10 A Customer access. F22 15 A Body control module. F23 7.5 A Fuel fired booster heater relay. Auxiliary blower motor relay. Booster heater. Blower motor. Message center switch. F24 5A Headlamps. Interior lighting. F25 25 A F26 - F27 20 A Heated front seats. F28 20 A Adaptive front lighting module. F29 10 A Image processing module A. Image processing module B. Auto-dimming interior mirror. Not used. 146 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating Circuits protected Steering column control module. F30 - Not used. F31 - Not used. F32 10 A F33 - Interior lamps. F34 20 A F35 5A F36 20 A Horn relay. F37 7.5 A SYNC module. Global positioning system module. F38 5A F39 7.5 A Auxiliary blower motor switch. Intrusion sensor. Radio frequency receiver. F40 40 A Blower motor relay. Auxiliary blower motor relay. F41 40 A Rear heater blower F42 30 A Heated rear window relay. F43 30 A Trailer module. Trailer socket. F44 60 A Auxiliary power point relay. F45 - F46 30 A Driver door window switch. Passenger door window switch. F47 20 A Auxiliary power point. F48 20 A Rear auxiliary power points. F49 20 A Front auxiliary power points. Not used. Rear window wiper relay. Rear window wiper motors. Power folding mirrors. Driver door window. Rear window wiper. Horn relay. Blower motor relay. Not used. 147 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating Circuits protected F50 60 A Ignition relay 1. F51 60 A Ignition relay 2. F52 40 A Left-hand heated windshield element. F53 40 A Right-hand heated windshield element. Relay Circuits switched R1 Fuel fired booster heater R2 Auxiliary power points. R3 Not used. R4 Ignition relay 2. R5 Not used. R6 Ignition relay 1. R7 Horn. R8 Not used. R9 Blower motor. R10 Auxiliary blower motor. R11 Heated rear window. R12 Right-hand heated windshield element. R13 Left-hand heated windshield element. 148 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Pre-fuse Box Fuse Fuse rating Circuits protected F1 350 A Alternator. Starter motor. Battery junction box. F2 100 A Auxiliary junction box. F3 - F4 200 A Auxiliary junction box. Not used. F5 100 A Auxiliary junction box. F6 80 A Electric booster heater. F7 80 A Auxiliary junction box. F8 100 A Battery junction box. F9 100 A Auxiliary junction box. F10 60 A Body control module 1. F11 60 A Body control module 2. F12 60 A Customer access. F13 - F14 60 A Not used. Customer access. 149 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Body Control Module Fuse Box Fuse Fuse rating Circuits protected F1 - F2 15 A Driver door latch. Passenger door latch. Liftgate latch. F3 15 A Ignition switch. Auxiliary battery relay. F4 5A Parking aid module. F5 5A Rain sensor module. Autolamp module. Not used. 150 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses Fuse Fuse rating Circuits protected F6 15 A Windshield washer pump. F7 7.5 A Exterior mirrors. F8 15 A Front fog lamps. F9 10 A Right-hand headlamp. F10 10 A Left-hand headlamp. F11 25 A Right-hand rear lamps. Right-hand headlamp. Left-hand headlamp. Exterior mirrors. F12 20 A Anti-theft alarm. Battery back-up sounder. F13 15 A Data link connector. Auxiliary power point relay. Interior lighting. F14 25 A Headlamps. Exterior mirrors. F15 25 A Right-hand headlamp. Left-hand headlamp. Left-hand rear lamps. Trailer module. F16 20 A Audio control. F17 7.5 A Instrument cluster. Blower motor. F18 10 A Headlamp switch. F19 5A Front control/display interface module. F20 5A Passive anti-theft system. F21 3A Audio front control module. 151 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Fuses CHANGING A FUSE WARNINGS Do not modify the electrical system of your vehicle in any way. Have repairs to the electrical system and the replacement of relays and high current fuses carried out by an authorized dealer. Switch the ignition and all electrical equipment off before attempting to change a fuse. Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in your vehicle are not working, a fuse may have blown. A break in the fuse wire will indicate a blown fuse. Check the appropriate fuses before replacing any electrical components. 152 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance GENERAL INFORMATION • Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized repairers that are there to help you with their professional servicing expertise. Authorized repairers are best qualified to service your vehicle properly and expertly, with a wide range of highly specialized tools. • In addition to regular servicing, we recommend that you carry out the following checks. • • • • • • Washer fluid level. See Washer Fluid Check (page 158). Tire pressures (when cold). See Tire Care (page 176). Tire condition. See Wheels and Tires (page 173). Monthly Checks • WARNINGS Switch the ignition off before touching or attempting adjustment of any kind. Do not touch the electronic ignition system parts after you have switched the ignition on or when the engine is running. The system operates at high voltage. Engine coolant level (engine cold). See Engine Coolant Check (page 156). Pipes, hoses and reservoirs for leaks. Air conditioning operation. Parking brake operation. Horn operation. Tightness of lug nuts. See Tire Care (page 176). OPENING AND CLOSING THE HOOD Opening the Hood Keep your hands and clothing clear of the engine cooling fan. Under certain conditions, the fan may continue to run for several minutes after you have switched the engine off. Make sure that you fit filler caps securely after carrying out maintenance checks. Daily Checks • • • Exterior lamps. Interior lamps. Warning lamps and indicators. 1. Insert the vehicle key into the hood lock and turn counterclockwise. Note: Make sure the key is clean before inserting it into any lock cylinder. Check When Refueling • • 2. Slightly lift the hood. 3. Turn the key clockwise to release the hood. Engine oil level. See Engine Oil Check (page 155). Brake fluid level. See Brake and Clutch Fluid Check (page 157). 153 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 4. Open the hood. 5. Support the hood with the hood strut. Closing the Hood 1. Remove the hood strut from the catch and secure it correctly in the clip. 2. Lower the hood and allow it to drop under its own weight for the last 8-12 in (20-30 cm). Note: Make sure that the hood is correctly closed. UNDER HOOD OVERVIEW 154 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance * A Washer fluid reservoir. See Washer Fluid Check (page 158). B Brake and clutch fluid reservoir (right-hand drive). See Brake and Clutch Fluid Check (page 157). C Brake and clutch fluid reservoir (left-hand drive). See Brake and Clutch Fluid Check (page 157). D Engine junction box. See Fuses (page 141). E Engine coolant reservoir. See Engine Coolant Check (page 156). F Battery positive connection (for connecting booster cables). See Jump Starting the Vehicle (page 138). G Engine oil dipstick . See Engine Oil Check (page 155). H Engine oil filler cap. See Engine Oil Check (page 155). I Power steering fluid reservoir. See Power Steering Fluid Check (page 157). * The filler caps and the engine oil dipstick are colored for easy identification. 3. Remove the dipstick and wipe it with a clean, lint free cloth. Replace the dipstick and remove it again to check the oil level. ENGINE OIL DIPSTICK If the oil level is at the minimum mark, add oil immediately. See Technical Specifications (page 169). Note: Make sure that the oil level is between the minimum and the maximum marks. A Minimum B Maximum Note: Do not use oil additives or other engine treatments. Under certain conditions they may cause engine damage. Note: The oil consumption of new engines reaches its normal level after approximately 3,000 mi (5,000 km). ENGINE OIL CHECK Adding Engine Oil 1. Make sure that your vehicle is on level ground. 2. Check the oil level before starting the engine, or switch the engine off and wait 10 minutes for the oil to drain into the oil pan. WARNINGS Only add oil when the engine is cold. If the engine is hot, wait 10 minutes for the engine to cool down. Do not remove the filler cap when the engine is running. 155 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 1. Remove the engine oil filler cap. See Maintenance (page 153). 2. Add engine oil that meets Ford specifications. See Technical Specifications (page 169). 3. Replace the engine oil filler cap. Turn it until you feel a strong resistance. Note: Do not add oil further than the maximum mark. Oil levels above the maximum mark may cause engine damage. Maintain coolant concentration within 48% to 50%, which equates to a freeze point between -20°F (-29°C) and -29.2°F (-34°C). Note: Soak up any spillage with an absorbent cloth immediately. Adding Engine Coolant Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling or heating systems. WARNINGS Never remove the coolant reservoir cap while the engine is running or hot. ENGINE COOLANT CHECK WARNINGS Do not dispose of engine coolant in the household refuse or the public sewage system. Use an authorized waste disposal facility. Only add coolant when the engine is cold. If the engine is hot, wait 10 minutes for the engine to cool down. Do not allow the fluid to touch your skin or eyes. If this happens, rinse the affected areas immediately with plenty of water and contact your physician. Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. Undiluted coolant is flammable and may ignite if spilled on a hot exhaust. Ford Motor Company does not recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Do not mix different colors or types of coolant in your vehicle. Note: Add a 50/50 mixture of antifreeze and water or prediluted engine coolant that meets the correct specification. Note: Use fluids which meet the specifications or requirements defined. Use of other fluids may lead to damage which is not covered by your vehicle's Warranty. See Maintenance (page 153). Make sure that the coolant level is between the MIN and MAX marks on the coolant reservoir. If the coolant level is at or below the minimum mark, add coolant immediately. To top up the coolant level do the following: 1. Remove the coolant reservoir cap. 156 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 2. Add engine coolant to the MAX mark, do not overfill. 3. Replace the coolant reservoir cap. Turn it clockwise until you feel a strong resistance. Note: In case of emergency, you can add water without engine coolant in order to reach a vehicle service location. Note: Prolonged use of an incorrect dilution of engine coolant can cause engine damage, such as corrosion, overheating or freezing. BRAKE AND CLUTCH FLUID CHECK See Technical Specifications (page 169). WARNINGS Do not use any fluid other than the recommended brake fluid as this will reduce brake efficiency. Use of incorrect fluid could result in the loss of vehicle control, serious personal injury or death. Note: The brake and the clutch systems are supplied from the same reservoir. POWER STEERING FLUID CHECK WARNING Only use brake fluid from a sealed container. Contamination with dirt, water, petroleum products or other materials may result in brake system damage or failure. Failure to adhere to this warning could result in the loss of vehicle control, serious personal injury or death. Do not allow the fluid to touch your skin or eyes. This could cause serious personal injury. Rinse the affected areas immediately with plenty of water and consult a physician. Do not allow the fluid to touch your skin or eyes. This could cause serious personal injury. Rinse the affected areas immediately with plenty of water and consult a physician. If the power steering fluid level is between the MAX and MIN marks add power steering fluid that meets the correct specification. Adding Power Steering Fluid A fluid level between the MAX and MIN lines is within the normal operating range and there is no need to add fluid. A fluid level outside of the normal operating range could compromise the performance of the brake or clutch systems. Have your vehicle checked immediately. 1. Remove the filler cap. 2. Add power steering fluid to the MAX mark. Do not overfill. 3. Replace the filler cap. Turn it until you feel a strong resistance. 157 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 1. Attach a tube to the drain plug and place the end of the tube into a suitable container. 2. Loosen the drain plug one to two turns and allow the water to drain. 3. Tighten the drain plug until you feel a strong resistance. WASHER FLUID CHECK Note: The reservoir supplies the front and rear washer systems. When adding fluid, use a mixture of washer fluid and water to help prevent freezing in cold weather and improve the cleaning capability. We recommend that you use only high quality washer fluid. Note: The drain plug will rise while opening. For information on fluid dilution, refer to the product instructions. Note: To drain the fuel filter water trap you will need to access the underside of your vehicle. DRAINING THE FUEL FILTER WATER TRAP Note: Only add fuel that meets the Ford specification. See Fuel and Refueling (page 102). WARNING Do not dispose of fuel in the household refuse or the public sewage system. Use an authorized waste disposal facility. With the engine running the water in fuel indicator lamp will go out after approximately two seconds. CHANGING THE 12V BATTERY Removing the Battery WARNINGS You must replace your vehicle battery with one of exactly the same specification. Make sure the battery box is correctly sealed. Your vehicle battery is heavy; take care when lifting and removing. Note: If you have power seats and the battery has no charge, jump-start your vehicle to move the seat. See Jump Starting the Vehicle (page 138). Note: Where applicable you must reprogram the audio system using the keycode. 158 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance The battery is located inside your vehicle under the driver seat. 1. 3. Remove the seat track end caps on both sides. 4. Remove the seat track rear bolts on both sides. Slide the seat fully forward. Remove the cover trim by pulling up the tabs with your fingers. 5. Remove the battery clamp and cover bolts. 6. Remove the battery clamp and cover. 2. Unhook the cover flap and tuck it under the seat valance. 159 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 7. Remove the battery terminal cover. 9. Disconnect the battery. Remove the negative (-) terminal first. Installing the Battery WARNING Make sure that you securely fasten the seat runner bolts before installing the covers. Install in the reverse order. CHECKING THE WIPER BLADES 8. Remove the cable securing clips from the cover. Release the retaining clips and remove the cover. Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. 160 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance CHANGING THE WIPER BLADES Changing the Windshield Wiper Blades Lift the wiper arm. 3. Press the locking lever. 1. Press the locking button. 2. Remove the wiper blade. 3. Install in the reverse order. Make sure that the wiper blade locks into place. Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the rain sensor may not work correctly. Changing the Rear Window Wiper Blade 4. Disengage the wiper blade from the wiper arm. 5. Slide the wiper blade to the side. 1. Lift the wiper arm. 2. Position the wiper blade at right angles to the wiper arm. 161 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 2. Remove the screws. 3. Push the headlamp toward the rear of your vehicle and upward to disengage it from its locating points. 6. Remove the wiper blade. 7. Install in the reverse order. Make sure that the wiper blade locks into place. REMOVING A HEADLAMP WARNING 4. Disconnect the electrical connector. Note: When fitting the headlamp, make sure that you reconnect the electrical connector correctly. Switch the lamps and the ignition off. Failure to do so could result in serious personal injury. 1. Note: When fitting the headlamp, make sure that you engage its locating points correctly. Open the hood. See Opening and Closing the Hood (page 153). CHANGING A BULB WARNINGS Switch all of the lamps and the ignition off. Failure to follow this warning could result in serious personal injury. Bulbs can become hot, let the bulb cool down before removing it. Failure to do so could result in personal injury. The following instructions describe how to remove the bulbs. Fit replacements in the reverse order unless otherwise stated. 162 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance Only fit bulbs of the correct specification. See Bulb Specification Chart (page 168). Note: We recommend that you see an authorized dealer to change the bulbs if your vehicle is fitted with air conditioning. Some bulbs are difficult to access. Headlamp 2. Turn the bulb holder counterclockwise and remove it. 3. Gently press the bulb into the bulb holder, turn it counterclockwise and remove it. Headlamp Low Beam 1. A Cornering lamp B Side lamp - low series Remove the headlamp. See Removing a Headlamp (page 162). Headlamp low beam C Direction indicator D Side lamp - high series Daytime running lamp Headlamp high beam Note: Remove the covers to gain access to the bulbs. Side Lamp 2. Remove the cover. 3. Disconnect the electrical connector. 4. Release the clip and remove the bulb. Note: Do not touch the glass of the bulb. 1. Remove the headlamp. See Removing a Headlamp (page 162). 2. Remove the cover. 3. Remove the bulb holder by pulling it straight out. Remove the bulb. Headlamp High Beam 1. Direction Indicator 1. Remove the headlamp. See Removing a Headlamp (page 162). Remove the headlamp. See Removing a Headlamp (page 162). 163 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 2. Remove the cover. 3. Disconnect the electrical connector. 4. Release the clip and remove the bulb. Note: Do not touch the glass of the bulb. 2. Remove the cover. 3. Disconnect the electrical connector. 4. Release the clip and remove the bulb. Note: Do not touch the glass of the bulb. Daytime Running Lamp (If Equipped) 1. Remove the headlamp. See Removing a Headlamp (page 162). Side Repeater 2. Remove the cover. 3. Disconnect the electrical connector. 4. Release the clip and remove the bulb. Note: Do not touch the glass of the bulb. Cornering Lamp 1. Remove the headlamp. See Removing a Headlamp (page 162). 1. Fold the mirror to its fully forward position. 164 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance Rear Lamps 2. Remove the screw. 3. Using a screwdriver, gently prise the clip to release the lamp. 4. Carefully remove the lamp. 5. Remove the bulb holder by pulling it straight out. Remove the bulb. Front Fog Lamps 1. Disconnect the electrical connector. 2. Turn the bulb holder counterclockwise and remove it. Note: You cannot separate the bulb from the bulb holder. A Tail and brake lamp B Direction indicator C Reversing lamp D Fog lamp 1. Remove the nut. 2. Remove the screws. 3. Remove the lamp and unclip the bulb holder. 4. Gently press the bulb into the bulb holder, turn it counterclockwise and remove it. 165 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance Central High Mounted Brake Lamp License Plate Lamp 1. Remove the rubber grommets. Note: If fitted, remove the trim panel first. 1. Carefully remove the lamp. 2. Remove the bulb. 2. Using a screwdriver, gently prise the clips to release the lamp. Interior Lamp Entrance Lamps 3. Carefully remove the lamp. 4. Remove the bulb. 166 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 1. Carefully remove the lamp. 2. Remove the bulbs. Vehicles with Interior Sensors 3. Remove the bulb. Vehicles without Interior Sensors 1. Carefully remove the lens. 2. Remove the bulb. Reading Lamps Vehicles with Interior Sensors 1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise and remove it. 3. Remove the bulb. Sun Visor Mirror Lamp 1. Carefully remove the lamp. 2. Turn the bulb holder counterclockwise and remove it. 167 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance 1. Carefully remove the lamp. 2. Remove the bulb. BULB SPECIFICATION CHART Lamp Specification Power (Watt) Approach lamp. W5W 5 Front side lamp. W5W 5 PY21W 21 Headlamp low beam. H7 55 Headlamp high beam and Daytime running lamp. H15 55/15 Cornering lamps. H1 55 Front fog lamps. H11 55 Side direction indicator. WY5W 5 Brake and rear lamp. Front direction indicator. P21/5W 21/5 Central high mounted brake lamp. W16W 16 Rear direction indicator. PY21W 21 Rear fog lamp. P21W 21 Reversing lamp. W16W 16 License plate lamp. W5W 5 211 Festoon 10 Luggage compartment lamp. 168 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance TECHNICAL SPECIFICATIONS Capacities Item Capacity gal (L) Engine cooling system. 2.2–3.1 (10–14) Engine oil fill capacity including the oil filter. 1.4 (6.2) Engine oil fill capacity excluding the oil filter. 1.3 (6) Amount of oil required to raise the level on the dipstick from minimum to maximum. 0.3 (1.5) Fuel tank - normal capacity. 17.6 (80) Fuel tank - increased capacity. 20.9 (95) Windshield, rear window and headlamp washer system fill capacity. 1.0 (4.5) Specifications Materials Name Engine Oil - 5W-30 Automatic Transmission Oil C-ML5 7U7J-M2C938-AB Antifreeze Super Plus Premium 4U7J-19544-xxxx Brake Fluid DOT 4 LV High Performance BU7J-M6C65-xxxx Specification WSS-M2C913-D MERCON® LV WSS-M2C938-A WSS-M97B44-D WSS-M6C65-A2 Using oil and fluids that do not meet the defined specification and viscosity grade may lead to: • Component damage which may not be covered by the vehicle Warranty. • Longer engine cranking periods. • Increased emission levels. • Reduced engine performance. • Reduced fuel economy. Use oil and fluids that meet the defined specification and viscosity grades. Note: If you are unable to find an engine oil that meets the specification defined, you must use an SAE 5W-30 engine oil that meets the specification WSS-M2C913-C or D. 169 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Maintenance We recommend Castrol and Ford engine oils and lubricants. 170 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Vehicle Care Note: Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, may cause damage over a period of time. CLEANING THE EXTERIOR Note: If you use a car wash with a waxing cycle, make sure that you remove the wax from the windshield and the wiper blades. Body Paintwork Preservation Note: Prior to using a car wash facility check the suitability of it for your vehicle. WARNINGS Do not polish your vehicle in strong sunshine. Note: Some car washes use water at high pressure. Due to this, water droplets may enter inside your vehicle and could also damage certain parts of your vehicle. Do not allow polish to touch plastic surfaces. It could be difficult to remove. Note: Remove the aerial before using an automatic car wash. Note: Switch the heater blower off to prevent contamination of the fresh air filter. Do not apply polish to the windshield or rear window. This could cause the wipers to become noisy and they may not clear the window properly. We recommend that you wash your vehicle with a sponge and lukewarm water containing a car shampoo. We recommend that you wax the paintwork once or twice a year. Cleaning the Headlamps CLEANING THE INTERIOR Note: Do not scrape the headlamp lenses or use abrasives, alcoholic solvents or chemical solvents to clean them. Note: Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. Note: Do not wipe the headlamps when they are dry. Safety Belts Cleaning the Rear Window Note: Do not use abrasives, or chemical solvents to clean them. Note: Do not scrape the inside of the rear window or use abrasives or chemical solvents to clean it. Note: Do not allow moisture to penetrate the safety belt retractor mechanism. Use a clean, lint free cloth or a damp chamois leather to clean the inside of the rear window. Clean them with interior cleaner or water applied with a soft sponge. Let them dry naturally, away from artificial heat. Cleaning the Chrome Trim Instrument Cluster Screens, LCD Screens and Radio Screens Note: Do not use abrasives or chemical solvents. Use soapy water. Note: Do not use abrasives, alcoholic solvents or chemical solvents to clean the instrument cluster screens, LCD screens or radio screens. These cleaning products can damage the screens. Note: Do not apply cleaning product to hot surfaces and do not leave cleaning product on chrome surfaces for a period of time exceeding that which is recommended. 171 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Vehicle Care Clean the instrument panel and cluster lens with a clean, damp and soft cloth, then use a clean, dry and soft cloth to dry these areas. Note: If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before doing so. This will reduce the risk of increased corrosion of the brake discs, brake pads and linings. Rear Windows Note: Do not use any abrasive materials to clean the interior of the rear windows. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers. Note: Do not install stickers or labels to the interior of the rear windows. Alloy wheels and wheel covers are coated with a clear coat paint finish. To maintain their condition we recommend that you: • Clean them weekly with the recommended wheel and tire cleaner. • Use a sponge to remove heavy deposits of dirt and brake dust accumulation. • Rinse them thoroughly with a pressurized stream of water when you have completed the cleaning process. REPAIRING MINOR PAINT DAMAGE You should repair paintwork damage caused by stones from the road or minor scratches as soon as possible. A choice of products are available from an authorized dealer. Remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout before repairing paint chips. We recommend that you use Ford service wheel cleaner. Make sure that you read and follow the manufacturer’s instructions. Always read and follow the manufacturer’s instructions before using the products. Using other non-recommended cleaning products can result in severe and permanent cosmetic damage. CLEANING THE ALLOY WHEELS Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers. Note: Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period of time. Note: Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. 172 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires GENERAL INFORMATION WARNINGS Do not use the kit on a previously damaged tire, for example when it has been driven under inflated. A decal with tire pressure data is located in the driver’s door opening. Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold. Do not use the kit on run flat tires. Do not try to seal damage to the tire’s sidewall. Note: Check your tire pressures regularly to optimize fuel economy. The kit seals most tire punctures [with a diameter of up to 0.24 in (6 mm)] to temporarily restore mobility. Note: Use only approved wheel and tire sizes. Using other sizes could damage your vehicle and will make the National Type Approval invalid. You must observe the following rules when using the kit: Note: If you change the diameter of the tires from that fitted at the factory, the speedometer may not display the correct speed. Take your vehicle to an authorized dealer to have the engine management system reprogrammed. • • TEMPORARY MOBILITY KIT WARNING • Motorhomes must follow separate instructions issued with the temporary mobility kit. • • Your vehicle may not have a spare tire. Therefore you will have a temporary mobility kit which will only repair one damaged tire. Drive with caution and avoid making sudden steering or driving manoeuvres, especially if your vehicle is heavily laden or you are towing a trailer. The kit will provide you with an emergency temporary repair, enabling you to continue your journey to the next vehicle or tire dealer, or to drive a maximum distance of 125 mi (200 km). Do not exceed a maximum speed of 50 mph (80 km/h). Keep the kit out of the reach of children. Only use the kit when the ambient temperature is between -22°F (-30°C) and 158°F (70°C). Using the Kit The compressor is located in the passenger side door. The sealant is located in the right hand side stepwell. WARNINGS Compressed air can act as an explosive or propellant. General Information Never leave the kit unattended while in use. WARNINGS Depending on the type and extent of tire damage, some tires can only be partially sealed or not sealed at all. Loss of tire pressure can affect vehicle handling, leading to loss of vehicle control. Do not keep the compressor operating for more than 10 minutes. You must only use the kit for the vehicle with which it was supplied. 173 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires • • • • • • Park your vehicle at the roadside so that you do not obstruct the flow of traffic and so that you are able to use the kit without being in danger. Apply the parking brake, even if you have parked on a level road, to make sure that your vehicle will not move. Do not attempt to remove foreign objects like nails or screws penetrating the tire. Leave the engine running while the kit is in use, but not if your vehicle is in an enclosed or poorly ventilated area (e.g, inside a building). In these circumstances, switch the compressor on with the engine switched off. You must replace the sealant bottle with a new one before the expiry date (see top of bottle). Inform all other users of your vehicle that the tire has been temporarily sealed with the kit. Make them aware of the special driving conditions that must be observed. WARNINGS If the tire inflation pressure does not reach the recommended pressure within 10 minutes, the tire may have suffered excessive damage, making a temporary repair impossible. Do not continue driving with this tire. Screwing the sealant bottle onto the bottle holder will pierce the seal of the sealant bottle. Do not unscrew the sealant bottle from the bottle holder as the sealant will escape. Inflating the Tire WARNINGS Check the sidewall of the tire prior to inflation. If there are any cracks, bumps or similar damage, do not attempt to inflate the tire. Do not stand directly beside the tire while the compressor is operating. Watch the sidewall of the tire. If any cracks, bumps or similar damage appears, switch off the compressor and let the air out by means of the pressure relief valve B. Do not continue driving with this tire. The sealant contains natural rubber latex. Avoid contact with skin and clothing. If this happens, rinse the affected areas immediately with plenty of water and contact a Physician. A Protective cap B Pressure relief valve C Hose D Pressure gauge E Power plug with cable F Compressor switch G Label H Sealant bottle 174 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires 1. Open the lid of the kit. 2. Peel off the label G showing the maximum permissible speed of 50 mph (80 km/h) from the casing and attach it to the instrument panel in the driver’s field of view. Make sure the label does not obscure anything important. 3. Take the hose C and the power plug with cable E out of the kit. 4. Screw the hose C onto the sealant bottle. 5. Remove the valve cap from the damaged tire. 6. Remove the protective cap A from the sealant bottle hose and screw the hose firmly onto the valve of the damaged tire. 7. Make sure that the compressor switch F is in position 0. 8. Insert the power plug E into the cigar lighter socket or auxiliary power point. See Cigar Lighter (page 92). See Auxiliary Power Points (page 91). 9. Start the engine. 10. Move the compressor switch F to position 1. 11. After a minimum of two minutes move the compressor switch F to position 0 and unscrew the hose C from the sealant bottle. Unscrew the sealant bottle hose from the tire valve. 12. Screw the hose C onto the tire valve and move the compressor switch F to position 1. 13. Inflate the tire for no longer than 10 minutes or to the recommended inflation pressure. Move the compressor switch F to position 0 and check the current tire pressure with pressure gauge D. Unscrew the hose C from the tire valve. 14. Remove the power plug E from the cigar lighter socket or auxiliary power point. 15. Make sure the kit, the bottle lid and the orange cap are stored safely, but still easily accessible in your vehicle. The kit will be required again when you check the tire pressure. 16. Immediately drive approximately six miles (10 kilometers) so that the sealant can seal the damaged area. Note: When pumping in the sealant through the tire valve, the pressure may rise up to 87 psi (6 bar) but will drop again after about 30 seconds. WARNING If you experience heavy vibrations, unsteady steering behavior or noises while driving, reduce your speed and drive with caution to a place where it is safe for you to stop your vehicle. Recheck the tire and its pressure. If the tire pressure is less than the recommended pressure or if there are any cracks, bumps or similar damage visible, do not continue driving with this tire. Checking the Tire Pressure 1. Stop your vehicle after driving approximately six miles (10 kilometers). Check and where necessary, adjust the pressure of the damaged tire. 2. Attach the kit and check the tire pressure from the pressure gauge D. 3. If the pressure of the sealant-filled tire is more than the recommended pressure, adjust it to the recommended pressure. See Technical Specifications (page 187). 4. Follow the inflation procedure once again to inflate the tire. 175 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires 5. Check the tire pressure again from the pressure gauge D. If the tire pressure is too high, deflate the tire to the specified pressure using the pressure relief valve B. 6. If the tire pressure is less than the recommended pressure, repeat steps 13 to 16 and steps 1 to 5 (Checking the Tire Pressure). 7. Once you have inflated the tire to its correct tire pressure, move the compressor switch F to position 0, remove the power plug E from the socket, unscrew the sealant bottle hose, fasten the valve cap and replace the protective cap A. 8. Drive to the nearest tire specialist to get the damaged tire replaced. Before the tire is removed from the rim, inform the tire specialist that the tire contains sealant. Renew the kit as soon as possible after it has been used once. Note: Remember that the kit only provides temporary mobility. Regulations concerning tire repair after using the kit may differ from country to country. You should consult a tire specialist for advice. TIRE CARE Front wheel drive vehicles (front tires on the left side of the diagram). Non-directional tires Directional tires WARNING Before driving, make sure the tire is adjusted to the recommended inflation pressure. See Technical Specifications (page 187). Monitor the tire pressure until the sealed tire is replaced. To make sure the front and rear tires of your vehicle wear evenly and last longer, we recommend that you swap the tires from front to rear and vice versa at regular intervals of between 3000 and 6000 miles (5000 and 10000 kilometers). WARNING Empty sealant bottles can be disposed of together with normal household waste. Return remains of sealant to an authorized dealer or dispose of it in compliance with local waste disposal regulations. Do not scrub the sidewalls of the tires when you are parking. If you have to mount a curb, do so slowly and approach it with the wheels at right-angles to the curb. 176 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires Vehicles with Stability Control Examine the tires regularly for cuts, foreign objects and uneven wear of the tread. Uneven wear could mean that the wheel alignment is outside specification. When stability control is on, your vehicle may exhibit some unusual driving characteristics. To reduce this, switch traction control off. See Using Traction Control (page 112). Check the tire pressures (including the spare) when cold, every two weeks. USING SNOW CHAINS TIRE PRESSURE MONITORING SYSTEM WARNINGS Do not exceed 31 mph (50 km/h). WARNING The tire pressure monitoring system is not a substitute for manually checking tire pressures. You should periodically check tire pressures using a pressure gauge. Failure to correctly maintain tire pressures could increase the risk of tire failure, loss of control, vehicle rollover and personal injury. Do not use snow chains on snow-free roads. Only fit snow chains to specified tires. See Technical Specifications (page 187). If your vehicle has wheel trims, remove them before fitting snow chains. If your vehicle has 235/50 R 18 tires, fit 185/75 R 16 C tires and 16 x 5.5J rims to the front wheels. These are available from an authorized dealer. Inflate the tires to the maximum pressure permissible. You must check the tire pressures (including the spare tire where applicable) every two weeks when the tires are cold. You must inflate the tires to the correct pressure. If your vehicle has 215/65 R 16 C tires, fit 215/65 R 15 C tires and 15 x 6.5J rims to all wheels. These are available from an authorized dealer. Inflate the tires to the maximum pressure permissible. See Wheels and Tires (page 173). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar). Only use snow chains of 10 millimeters or smaller. As a driver assistance feature, your vehicle has a tire pressure monitoring system. A warning lamp will illuminate when one or more of the tires are significantly under-inflated. If the low tire pressure warning lamp illuminates, you should stop your vehicle as soon as it is safe to do so, check the tires and inflate them to the correct pressure. Only use snow chains on the front wheels. Note: Snow chains can be used with 215/65 R15 C tires. Note: The anti-lock brake system will continue to operate normally. Note: 185/75 R 16 C tires are only covered in your vehicle registration documents for use on the front axle. 177 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires How Temperature Affects the Tire Pressures Driving on under-inflated tires can: • Cause them to overheat. • Lead to tire failure. • Reduce fuel efficiency. • Reduce tire life. • Affect vehicle handling or stopping ability. Under normal driving conditions tire pressures may increase by up to 4 psi (0.3 bar) from a cold start situation. If the vehicle is stationary overnight and the temperature significantly lower than the daytime temperature, tire pressures may decrease by up to 3 psi (0.2 bar) when there is a drop in the ambient temperature of 31°F (17°C) or more. The system detects this pressure decrease as being significantly below the correct inflation pressure and the warning lamp illuminates. The system is not a substitute for correct tire maintenance. You must maintain the correct tire pressures, even if low tire pressure has not illuminated the warning lamp. The tire pressure monitoring system has a system malfunction indicator to warn you when the system is not operating correctly. The malfunction indicator and low tire pressure warning lamp have a combined function. When the system detects a malfunction, the warning lamp will flash for approximately one minute and then remain illuminated. This sequence will occur every time you switch the ignition on while the malfunction remains. The system has detected a fault that requires service. Changing Tires With a Tire Pressure Monitoring System When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressures. A malfunction may occur for a variety of reasons, including the installation of a replacement tire or wheel that prevents the system from functioning correctly. Always check the tire pressure monitoring system malfunction warning after replacing one or more tires or wheels on your vehicle. Make sure the replacement tires or wheels allow the system to continue to function correctly. See When the Temporary Spare Tire is Installed in this section. You should always have tires serviced by an authorized dealer. Note: Each road wheel and tire is fitted with a tire pressure sensor located inside the wheel and tire assembly cavity. The pressure sensor attaches to the valve stem. The tire covers the pressure sensor and it is not visible unless the tire is removed. Take care when changing the tire to avoid damaging the sensor. 178 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires Understanding the Tire Pressure Monitoring System When You Believe the System is Not Operating Correctly The system measures the pressure in the four road tires and sends the tire pressure readings to your vehicle. The main function of the system is to warn you when the tire pressures are low. It can also warn you in the event the system is no longer capable of operating correctly. See the following chart for information concerning the system: The system detects this lower pressure as being significantly below the correct inflation pressure and the warning lamp illuminates. You must inflate the tires to the correct pressure. When Inflating the Tires When inflating the tires the system may not respond immediately to the air added to the tires. When the Temporary Spare Tire is Installed If you need to replace a road wheel and tire with the temporary spare wheel, the system will continue to identify a defect. This is to remind you to repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle. To restore the correct operation of the system, you must have the repaired road wheel and tire assembly refitted to your vehicle. 179 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires System Warning Lamps Warning lamp Description Action Solid warning lamp Tire(s) under-inflated Spare tire in use 1. Make sure tires are at the correct pressure. See Wheels and Tires (page 173). The tire pressures are also on the tire inflation pressure label (located on the edge of driver door or the B-Pillar). 2. After inflating the tires to the correct pressure you must carry out the tire pressure monitoring system reset procedure. See Tire Pressure Monitoring System Reset Procedure in this chapter. Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system. Tire pressure monitoring If the tires are correctly inflated and the system malfunction spare tire is not in use but the light remains on, the system has detected a fault that requires service. Solid warning lamp Spare tire in use initially followed by a flashing warning lamp Repair the damaged road wheel and tire and refit the repaired road wheel and tire assembly to your vehicle to restore the correct operation of the system. Tire pressure monitoring If the tires are correctly inflated and the system malfunction spare tire is not in use but the light remains on, the system has detected a fault that requires service. Tire Pressure Monitoring System Reset Procedure If the Warning Lamp is On: 1. Check each tire to verify that none are flat. 2. If one or more tires are flat, repair as necessary. 3. Check the tire pressures and inflate all the tires to the correct pressure. 4. Carry out the tire pressure monitoring system reset procedure. Overview You must carry out the system reset procedure after each tire replacement or adjustment of the tire pressures. 180 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires To maintain your vehicle load carrying capability, your vehicle requires different tire pressures in the front tires compared to the rear tires. Carrying Out the System Reset Procedure 1. Check the tire pressures and inflate all the tires to the correct pressure. 2. Use the information display controls on the steering wheel or instrument panel. See Information Displays (page 59). The system illuminates the warning lamp at different pressures for the front and rear tires. The tires need to be periodically rotated to provide consistent performance and maximum tire life, the system needs to know when the tires have been rotated to determine which set of tires are on the front and rear axles. With this information, the system can detect and correctly warn of low tire pressures. To reset the tire pressure monitoring system, scroll to: Message Description and Action Settings Press the OK button. Driver assist Press the OK button. Tire Monitor Press and hold the OK button until confirmation appears. Alternatively, if your vehicle has a tire pressure monitoring system reset button, press and hold the button until confirmation appears. Note: The tire pressure monitoring system indicator light will illuminate when the spare tire is in use. Mount all road wheels equipped with tire pressure monitoring sensors to the vehicle. This will restore the full function of the monitoring system. CHANGING A ROAD WHEEL WARNINGS Do not use tire sealants as they may damage the tire pressure monitoring system. If you must use a sealant, then you must also have the tire pressure monitoring system sensor and valve stem on the wheel replaced by an authorized Ford dealer. If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. If you damage the tire pressure sensor, it will no longer function. See Tire Pressure Monitoring System (page 177). 181 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires Have a flat serviced by an authorized dealer in order to prevent damage to the tire pressure monitoring system sensors. See Tire Pressure Monitoring System (page 177). Replace the spare tire with a road tire as soon as possible. During repairing or replacing of the flat tire, have an authorized dealer inspect the tire pressure monitoring system sensor for damage. WARNINGS If you are unsure what type of spare wheel you have do not exceed 50 mph (80 km/h). Only fit snow chains to specified tires. See Technical Specifications (page 187). The ground clearance of your vehicle may be reduced. Take care when parking next to a curb. Lug Nuts You can obtain a replacement locking lug nut key and replacement locking lug nuts from an authorized dealer using the reference number certificate. Note: Your vehicle may exhibit some unusual driving characteristics. Vehicles with a Spare Wheel The spare wheel is located underneath the rear of your vehicle and released using a winch system. If the spare wheel is exactly the same type and size as the other fitted road wheels, you can replace the existing road wheel with the spare wheel and continue to drive in the normal manner. If the spare wheel is different to the other road wheels, it will carry a yellow label with the appropriate speed limit. Open the rear doors. Remove the grommet and fully insert the flat end of the wheel brace or the short arm of the jack handle into the socket. Turn counterclockwise until the wheel rests on the ground and there is slack in the cable. Refer to the following information before changing the road wheel. WARNINGS Drive the shortest possible distances. Do not fit more than one spare wheel on your vehicle at any one time. Do not carry out any tire repairs on a spare wheel. Do not drive through an automatic car wash. 182 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires Unscrew the retaining nut to release the spare wheel bracket. Vehicle Jack WARNINGS You should only use the vehicle jack supplied with your vehicle when changing a wheel in emergency situations. Check the vehicle jack before use. It should not be damaged or deformed, and the thread lubricated and free from foreign matter. Never place anything between the jack and the ground, or the jack and your vehicle. Note: Vehicles with a temporary mobility kit do not have a vehicle jack or a wheel brace. See Temporary Mobility Kit (page 173). 1. Rotate the cable through 90 degrees. 2. Slide the cable through the slot to release the spare wheel bracket from the winch. The jack, wheel brace and jack handle are located in a storage compartment in the front right stepwell. 183 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires • Unfold the jack handle. • Insert the hook of the handle into the ring on the jack. Insert the wheel brace into the other end of the handle and rotate clockwise. Front Jacking Points WARNINGS Use only the specified jacking points. If you use other positions, you may damage the body, steering, suspension, engine, braking system or the fuel lines. The front sub-frame rear bolts fit into a recess on the flap of the jack. If your vehicle has rear air conditioning, make sure that when you position the jack it does not come in contact with the air conditioning lines or the fuel tank support strap. Use only the specified jacking points. If you use other positions, you may damage the body, steering, suspension, engine, braking system or the fuel lines. Rear Jacking Points WARNING 184 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires All Front-wheel Drive Vehicles WARNINGS Set up a warning triangle. Make sure that your vehicle is on firm, level ground with the wheels pointing straight ahead. Switch the ignition off and apply the parking brake. If your vehicle has a manual transmission, move the transmission selector lever to first or reverse gear. If it has an automatic transmission, move the transmission selector lever to position P. Have the passengers leave your vehicle. Secure the diagonally opposite wheel with an appropriate block or wheel chock. This is located within the B-pillar or within the spare wheel. Make sure that the arrows on directional tires point in the direction of rotation when your vehicle is moving forwards. If you have to fit a spare wheel with the arrows pointing in the opposite direction, have the tire refitted in the correct direction by an authorized dealer. Do not work underneath your vehicle when only a jack supports it. Make sure that the jack is vertical to the jacking point and the base is flat on the ground. Rotate the head of the jack to position under the rear leaf spring directly behind the rear wheel. Note: Do not lay alloy wheels face down on the ground, this will damage the paint. Removing a Road Wheel 1. Insert the flat end of the wheel brace between the rim and the wheel trim and carefully remove the wheel trim. 2. Install the locking lug nut key. 3. Slacken the lug nuts. WARNINGS Park your vehicle in such a position that neither the traffic nor you are hindered or endangered. 185 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires 4. Jack up your vehicle until the tire is clear of the ground. 5. Remove the lug nuts and the wheel. Installing a Road Wheel WARNINGS Use only approved wheel and tire sizes. Using other sizes could damage your vehicle and will make the National Type Approval invalid. See Technical Specifications (page 187). Make sure that there is no lubrication (grease or oil) on the threads or the interface between lug studs and 4. Partially tighten the lug nuts in the sequence shown. 5. Lower your vehicle and remove the jack. 6. Fully tighten the lug nuts in the sequence shown. See Technical Specifications (page 187). 7. Install the wheel trim. nuts. Note: Make sure the wheel and hub contact surfaces are free from foreign matter. Note: Make sure that the cones on the lug nuts are against the wheel. Note: You can also use the lug nuts of alloy wheels for the steel spare wheel. WARNING 1. Install the wheel. 2. Install the lug nuts finger tight. 3. Install the locking lug nut key. Have the lug nuts checked for tightness and the tire pressure checked as soon as possible. Note: If the spare wheel is different in size or construction to the road wheels, have this replaced as soon as possible. Stowing the Wheel WARNING Do not raise the spare wheel carrier without the wheel attached. Damage can occur to the winch mechanism if lowered without a wheel attached. Make sure that the spare wheel is secure. 186 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires TECHNICAL SPECIFICATIONS Lug Nut Torque Wheel type Ib-ft (Nm) All 147.5 (200) Tire Pressures (Cold Tires) Bus Full Load Variant Tire size Half Load Front Rear Front Rear lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) 300S 215/65 R 15 C 49.3 (3.4) 47.9 (3.3) 49.3 (3.4) 36.3 (2.5) 300S 215/65 R 16 C 52.2 (3.6) 50.8 (3.5) 52.2 (3.6) 39.2 (2.7) 300L 215/65 R 15 C 53.7 (3.7) 47.9 (3.3) 53.7 (3.7) 36.3 (2.5) 300L 215/65 R 16 C 58.0 (4) 50.8 (3.5) 58.0 (4) 39.2 (2.7) Van and Kombi - Front Wheel Drive Note: There are two options for tire pressures. The standard tire pressures offer the best balance of ride comfort and handling. The economy tire pressures offer the best possible fuel consumption. The load carrying capacity is not affected. Standard Variant Tire size Economy Front Rear Front Rear lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) 250S and 270S 215/65 R 15 C 47.9 (3.3) 42.1 (2.9) 54.0 (3.7) 54.0 (3.7) 250S and 270S 215/65 R 16 C 50.8 (3.5) 45.0 (3.1) 68.0 (4.7) 68.0 (4.7) 290S 215/65 R 15 C 47.9 (3.3) 47.9 (3.3) 54.0 (3.7) 54.0 (3.7) 290S 215/65 R 16 C 50.8 (3.5) 52.2 (3.6) 68.0 (4.7) 68.0 (4.7) 290S 235/50 R 18 43.5 (3.0) 43.5 (3.0) 49.3 (3.4) 49.3 (3.4) 290L 215/65 R 15 C 50.8 (3.5) 54.0 (3.7) 54.0 (3.7) 47.9 (3.3) 187 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Wheels and Tires Standard Economy Front Rear Front Rear lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) lbf/in² (bar) 215/65 R 16 C 55.1 (3.8) 52.2 (3.6) 68.0 (4.7) 68.0 (4.7) 300S 215/65 R 15 C 49.3 (3.4) 47.9 (3.3) 54.0 (3.7) 54.0 (3.7) 300S 215/65 R 16 C 52.2 (3.6) 50.8 (3.5) 68.0 (4.7) 68.0 (4.7) 300L 215/65 R 15 C 53.7 (3.7) 47.9 (3.3) 54.0 (3.7) 54.0 (3.7) 300L 215/65 R 16 C 58.0 (4) 50.8 (3.5) 68.0 (4.7) 68.0 (4.7) 310S 215/65 R 15 C 49.3 (3.4) 53.7 (3.7) 54.0 (3.7) 54.0 (3.7) 310S 215/65 R 16 C 52.2 (3.6) 58.0 (4) 68.0 (4.7) 68.0 (4.7) 310L 215/65 R 15 C 53.7 (3.7) 53.7 (3.7) 54.0 (3.7) 54.0 (3.7) 310L 215/65 R 16 C 56.6 (3.9) 58.0 (4) 68.0 (4.7) 68.0 (4.7) 330S 215/65 R 16 C 52.2 (3.6) 68.9 (4.8) 68.0 (4.7) 68.0 (4.7) 330L 215/65 R 16 C 58.0 (4) 68.9 (4.8) 68.0 (4.7) 68.0 (4.7) 330L SVO 215/65 R 16 C 56.6 (3.9) 58.0 (4) 68.0 (4.7) 68.0 (4.7) Variant 290L Tire size Snow Chain Wheel Standard Variant All Tire size 185/75 R 16 C Front Rear lbf/in² (bar) lbf/in² (bar) 66.7 (4.6) - 188 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Capacities and Specifications VEHICLE IDENTIFICATION PLATE A Model. B Variant. C Engine designation. D Engine power and emission level. E Vehicle identification number. F Gross vehicle weight. G Gross train weight. H Maximum front axle weight. I Maximum rear axle weight. The vehicle identification plate is within the right-hand door aperture. Note: The vehicle identification plate may vary to that shown. Note: Information on the vehicle identification plate is dependent upon market requirements. 189 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Capacities and Specifications The vehicle identification number is located on the left-hand side of the instrument panel. You will also find it stamped into the right-hand front wheel arch. VEHICLE IDENTIFICATION NUMBER TECHNICAL SPECIFICATIONS Vehicle Dimensions Short Wheelbase Description Variant in (mm) Overall length 195.7 (4,972) Overall width including exterior mirrors 89.4 (2,272) Overall height (measured at curb weight) Minimum Maximum 77.9 (1,979) 93.9 (2,385) Wheelbase 115.5 (2,933) Front track 68.7 (1,745) Rear track 67.6 (1,718) 190 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Capacities and Specifications Long Wheelbase Description Variant in (mm) Overall length 210.2 (5,339) Overall width including exterior mirrors 89.4 (2,272) Overall height (measured at curb weight) Minimum Maximum 77.9 (1,979) 93.9 (2,385) Wheelbase 129.9 (3,300) Front track 68.7 (1,745) Rear track 67.6 (1,718) 191 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Capacities and Specifications Towing Equipment Dimensions Measurement Dimension description in (mm) A wheel center – end of tow ball 46.3 (1,176) B Center of tow ball - side member 16.6 (421) C Inner side of side member 33.1 (842) D Center of tow ball – center 1.attachment point 18.7 (476) E Center of tow ball – center 2.attachment point 21.7 (551) 192 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Capacities and Specifications Maximum Permissible Nose Weight lb (kg) Short Wheelbase 176 lb (80 kg) All Except Short Wheelbase 247 lb (112 kg) 193 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System GENERAL INFORMATION Radio Frequencies and Reception Factors Radio reception factors Distance and Strength The further you travel away from an FM station, the weaker the signal and the weaker the reception. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with the reception. Station overload When you pass near a radio transmission tower, a stronger signal can override a weaker signal and can cause interference in the audio system. MP3 and WMA Track and Folder Structure CD and CD Player Information Note: CD units play commercially pressed 4.75-inch (12 centimeter) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Audio systems capable of recognizing and playing MP3 and WMA individual tracks and folder structures work as follows: • There are two different modes for MP3 and WMA disc playback: MP3 and WMA track mode (system default) and MP3 and WMA folder mode. • MP3 and WMA track mode ignores any folder structure on the MP3 and WMA disc. The player numbers each MP3 and WMA track on the disc (noted by the MP3 or WMA file extension) from T001 to a maximum of T255. The maximum number of playable MP3 and WMA files may be less depending on the structure of the CD and exact model of radio present. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed. You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Please contact an authorized dealer for further information. Note: Do not use any irregularly shaped discs or discs with a scratch protection film attached. Always handle discs by their edges only. Clean the disc with an approved CD cleaner only. Wipe it from the center of the disc toward the edge. Do not clean in a circular motion. Do not expose discs to direct sunlight or heat sources for extended periods. 194 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System • • MP3 and WMA folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255. Creating discs with only one level of folders helps with navigation through the disc files. In track mode, the system displays and plays the structure as if it were only one level deep (all MP3 and WMA files play, regardless of being in a specific folder). In folder mode, the system only plays the MP3 and WMA files in the current folder. AUDIO UNIT - VEHICLES WITH: AM/FM/CD WARNING If you are burning your own MP3 and WMA discs, it is important to understand how the system reads the structures you create. While various files may be present, (files with extensions other than MP3 and WMA), only files with the MP3 and WMA extension are played; other files are ignored by the system. This enables you to use the same MP3 and WMA disc for a variety of tasks on your work computer, home computer and your in-vehicle system. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 195 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System A CD slot: Where you insert a CD. B Eject: Press the button to eject a CD. C Passenger airbag information: Informs you when the passenger airbag is either on or off. D INFO: Press the button to access radio, CD, USB and IPod information. E TA: Press the button to turn traffic announcements on or off and cancels announcements during an active announcement. F Numeric Keypad: Press a button to recall a previously stored radio station. G Cursor arrows: Press a button to scroll through on-screen choices. H OK: Press the button to confirm on-screen selections. I Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. 196 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System J On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. K Seek down: Press the button to go to the next radio station down the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the previous track. L MENU: Press the button to access different audio system features. M SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. N AUX: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. O RADIO: Press the button to select different radio frequency bands, it will also cancel the menu or list browsing. P CD: Press the button to change source to CD, it will also cancel the menu or list browsing. Sound Button Station Tuning Control This will allow you to adjust the sound settings (for example bass, middle and treble). Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. 1. Press the SOUND button. 2. Use the up and down arrow buttons to select the required setting. 3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. 4. Press the OK button to confirm the new settings. Manual Tuning 1. Press the MENU button. 2. Select radio mode and then manual tune. 3. Use the left and right arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. 4. Press OK to continue listening to a station. Radio Button Press the RADIO button to select from the frequency bands available. You can use the button to return to radio reception when you have been listening to another source. Scan Tuning Alternatively, press the left arrow button to display the available frequency bands. Scroll to the required frequency band and press OK. Scan allows you to listen to a few seconds of each station detected. 1. Press the MENU button. 2. Select radio mode and then scan. 197 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System 3. Use the seek buttons to scan up or down the selected frequency band. 4. Press OK to continue listening to a station. Traffic Information Control Station Preset Buttons Turning Traffic Announcements On and Off Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. 1. Select a frequency band. 2. Tune to the station required. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. When traffic information is broadcast, it will automatically interrupt normal radio or CD playback and a message will appear in the display. You can repeat this on each frequency band and for each preset button. If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcements will be heard. Autostore Control Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. Note: This will store up to a maximum of the six strongest signals available, either from the AM or the FM frequency band, and overwrite the previously stored stations. You can also store stations manually in the same way as other frequency bands. • • Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. Press the MENU button, select radio mode and press autostore. When the search is complete, sound is restored and the strongest signals are stored on the autostore presets. To adjust the preset volume: • Use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. 198 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Ending Traffic Announcements Select The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Press the MENU button. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Select Adaptive volume News announcement The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. 2 2 Alternative Frequencies Automatic Volume Control Audio settings Audio settings 1. Turn on or off with the OK button. 2. Press the MENU button to return. Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. 1 1 Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. 1. Use the left or right arrow button to adjust the setting. 2. Press the OK button to confirm your selection. 3. Press the MENU button to return. When selected, the unit continually evaluates signal strength and if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. When selected, AF may appear in the display. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. Press the MENU button. Select Press the MENU button. 1 Audio settings 2 Alt. frequency 199 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System 1. Turn on or off with the OK button. 2. Press the MENU button to return. Select Regional Mode 1 Audio settings Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. 2 RDS regional 1. Turn on or off with the OK button. 2. Press the MENU button to return. AUDIO UNIT - VEHICLES WITH: AM/FM/CD/DIGITAL AUDIO BROADCAST (DAB) RADIO/ SYNC WARNING Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. Press the MENU button. 200 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System A CD slot: Where you insert a CD. B Eject: Press the button to eject a CD. C Passenger airbag information: Informs you when the passenger airbag is either on or off. D INFO: Press the button to access radio, CD, USB and IPod information. E TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. F SOUND: Press the button to adjust the sound settings for bass, treble, middle, balance and fade. G Numeric keypad: Press a button to recall a previously stored radio station. In PHONE mode, you can use the numeric keypad to enter a phone number. H Cursor arrows: Press a button to scroll through on-screen choices. I OK: Press the button to confirm on-screen selections. J Clock: Press the button to select clock setup. 201 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System K Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. In PHONE mode, press the button to end or reject a phone call. L Function button 4: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. M Function button 3: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. N On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. O Function button 2:Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. P Function button 1: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. Q Seek down: Press the button to go to the next radio station down the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the previous track. In PHONE mode, press the button to begin or accept a phone call. R MENU: Press the button to access different audio system features. S PHONE: Press the button to access the phone feature of the SYNC system. T AUX: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. U RADIO: Press the button to select different radio frequency bands, it will also cancel the menu or list browsing. V CD: Press the button to change source to CD, it will also cancel the menu or list browsing. Sound Button Radio Button This will allow you to adjust the sound settings for bass, treble, middle, balance and fade. Press the RADIO button to select from the frequency bands available. You can use the buton to return to radio reception when you have been listening to another source. 1. Press the sound button. 2. Use the up and down arrow buttons to select the required setting. 3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. 4. Press the OK button to confirm the new settings. Alternatively, press the left arrow button to display the available frequency bands. Scroll to the required frequency band and press OK. 202 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Station Tuning Control Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. Autostore Control Manual Tuning Note: This will store up to a maximum of the 10 strongest signals available, either from the AM or the FM frequency band, and overwrite the previously stored stations. You can also store stations manually in the same way as other frequency bands. 1. Press function button 2. 2. Use the left and right arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. 3. Press OK to continue listening to a station. • • Scan Tuning Scan allows you to listen to a few seconds of each station detected. Press the MENU button, select audio mode then press and hold the RADIO button. When the search is complete, sound is restored and the strongest signals are stored on the autostore presets. Traffic Information Control 1. Press function button 3. 2. Use the seek buttons to scan up or down the selected frequency band. 3. Press function button 3 again or OK to continue listening to a station. Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. Station Preset Buttons Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. Turning Traffic Announcements On and Off This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. 1. Select a frequency band. 2. Tune to the station required. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. When traffic information is broadcast, it will automatically interrupt normal radio or CD playback and a message will appear in the display. If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. You can repeat this on each frequency band and for each preset button. 203 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcements will be heard. Action Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. 1 Audio settings 2 Adaptive volume 1. Use the left or right arrow button to adjust the setting. 2. Press the OK button to confirm your selection. 3. Press the MENU button to return. Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. To adjust the preset volume: • Message Use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. Ending Traffic Announcements The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Press the MENU button. Action Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. Automatic Volume Control When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. Message 1 Audio settings 2 News announcement 1. Turn on or off with the OK button. 2. Press the MENU button to return. Press the MENU button. Alternative Frequencies The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. 204 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. Press the MENU button. Action It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. Message 1 Audio settings Alt. frequency 2 RDS regional AUDIO UNIT - VEHICLES WITH: DIGITAL AUDIO BROADCAST (DAB) RADIO/NAVIGATION SYSTEM/SYNC Press the MENU button. 2 Audio settings 1. Turn on or off with the OK button. 2. Press the MENU button to return. When selected, AF may appear in the display. Action Message 1 WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 1. Turn on or off with the OK button. 2. Press the MENU button to return. Regional Mode Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. 205 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System A CD slot: Where you insert a CD. B Eject: Press the button to eject a CD. C Passenger airbag information: Informs you when the passenger airbag is either on or off. D INFO: Press the button to access radio, CD, USB, IPod and Navigation information. If Navigation has been selected, pressing this button will show details of your current location or journey. E MAP: Press the button to access map features. F MENU: Press the button to access different audio system features. G Numeric keypad Press a button to recall a previously stored radio station. In PHONE mode, you can use the numeric keypad to enter a phone number. H Cursor arrows: Press a button to scroll through on-screen choices. I OK: Press the button to confirm on-screen selections. 206 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System J Clock: Press the button to select clock setup. K TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. If Navigation has been selected pressing this button takes you to the Traffic menu. L Function button 4: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. M Function button 3: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. N Seek up: Press the button to go to the next radio station up the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the next track. In PHONE mode, press the button to end or reject a phone call. O On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. P Function button 2: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. Q Function button 1: Press the button to select different functions of the audio system depending on which mode you are in, for example radio or CD. R Seek down: Press the button to go to the next radio station down the radio frequency band. Seek tuning will stop at the first radio station it locates. While listening to a CD, press the button to go to the previous track. In PHONE mode, press the button to begin or accept a phone call. S PHONE: Press the button to access the phone feature of the SYNC system by pressing PHONE then MENU. T AUX: Press the button to access the AUX and SYNC features, it will also cancel the menu or list browsing. U RADIO: Press the button to select different radio frequency bands, it will also cancel the menu or list browsing. V CD: Press the button to change source to CD, it will also cancel the menu or list browsing. W NAV: Press the button to access the navigation system. 3. Use the left and right arrow buttons to make the necessary adjustment. The display indicates the level selected. 4. Press the OK button to confirm the new settings. Sound Button This will allow you to adjust the sound settings, for example bass, middle and treble. 1. Press the sound button. 2. Use the up and down arrow buttons to select the required setting. Radio Button Press the RADIO button to select from the frequency bands available. 207 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System You can use the button to return to radio reception when you have been listening to another source. 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. Alternatively, press the left arrow button to display the available frequency bands. Scroll to the required frequency band and press OK. You can repeat this on each frequency band and for each preset button. Station Tuning Control Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. Autostore Control Manual Tuning Note: This will store up to a maximum of the 10 strongest signals available, either from the AM or the FM frequency band, and overwrite the previously stored stations. You can also store stations manually in the same way as other frequency bands. 1. Press function button 2. 2. Use the left and right arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. 3. Press OK to continue listening to a station. Note: You must select either FM AST or AM AST to use this function. • Scan Tuning Scan allows you to listen to a few seconds of each station detected. • 1. Press function button 3. 2. Use the seek buttons to scan up or down the selected frequency band. 3. Press function button 3 again or OK to continue listening to a station. Press the MENU button, select audio mode then press and hold the RADIO button. When the search is complete, sound is restored and the strongest signals are stored on the autostore presets. Traffic Information Control Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. Station Preset Buttons Turning Traffic Announcements On and Off This feature allows you to store your favorite stations, they can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. 1. Select a frequency band. 2. Tune to the station required. 208 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Automatic Volume Control If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. When available, automatic volume control adjusts the volume level to compensate for engine noise and road speed noise. When traffic information is broadcast, it will automatically interrupt normal radio or CD playback and a message will appear in the display. Press the MENU button. Select If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. 1 Audio settings 2 Adaptive volume 1. Use the left or right arrow button to adjust the setting. 2. Press the OK button to confirm your selection. 3. Press the MENU button to return. Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcements will be heard. Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. Digital Signal Processing Digital Signal Processing Occupancy Traffic Announcement Volume Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. This feature takes into account the differences in distance from the various speakers in your vehicle to each seat. You must select the correct sitting position for the audio to be correctly set. To adjust the preset volume: Digital Signal Processing Equalizer • Use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. Select the music category that most suits your listening preference. The audio output will change to enhance the particular style of music chosen. Changing the Digital Signal Processing Settings Ending Traffic Announcements The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Press the MENU button. Select 1 Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. 1. Audio settings Scroll to the required digital signal processing function. 209 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System 2. Use the up and down arrow buttons to select the required setting. 3. Press the OK button to confirm your selection. 4. Press the MENU button to return. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. News Broadcasts The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. When selected, AF may appear in the display. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. Press the MENU button. Select Press the MENU button. Audio settings 2 News announcement Audio settings 2 Alt. frequency 1. Turn on or off with the OK button. 2. Press the MENU button to return. Select 1 1 Regional Mode Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. 1. Turn on or off with the OK button. 2. Press the MENU button to return. Alternative Frequencies The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. 210 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. AUDIO UNIT - VEHICLES WITH: DIGITAL AUDIO BROADCAST (DAB) RADIO Press the MENU button. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. WARNING Select 1 Audio settings 2 RDS regional 1. Turn on or off with the OK button. 2. Press the MENU button to return. 211 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System A Display: Shows the status of the current mode selected. B USB socket: Insert to play audio from a compatible external device or memory stick. C SET: Press the button to adjust the sound settings for bass, treble, balance and fade. D Seek up: Press the button to go to the next station up the radio frequency band or the next track. Seek down: Press the button to go to the next station down the radio frequency band or the previous track. In Bluetooth audio and USB modes press the buttons to go to the next or previous track. D Dial and end call: Press the button to make and end a call. The steering wheel controls can also be used for this. See Steering Wheel (page 37). E Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. F Clock: Press the button to select clock setup. 212 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System G Information: Press the button to access more information if it does not fit the display. H TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. I On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. J Microphone: Cell phone microphone. K MENU: Press the button to access different audio system features, depending on which mode has been selected. L PHONE:Press the button to access the phone feature of the SYNC system. M AUX: Press the button to access Bluetooth audio streaming, USB or Aux input playback. N RADIO: Press the button to select different radio bands. Press to cancel the menu or list browsing. O Cursor up and down: Press a button to scroll through on-screen choices. In radio mode press to manual tune. P OK, Play and Pause: Press the button to confirm on-screen selections. Press to play or pause during playback with compatible external devices. Set Button Station Tuning Control This will allow you to adjust the sound settings, for example bass, treble, balance and fade. Seek Tuning Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates. 1. Press the SET button until the required setting is displayed. 2. Use the up and down arrow buttons to select the required level. 3. Press the OK button to confirm the new settings. Manual Tuning Use the up and down arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to. Radio Button Press the RADIO button to select from the frequency bands available. Station Preset Buttons You can use the button to return to radio reception when you have been listening to another source. This feature allows you to store your favorite stations. They can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons. 1. Select a frequency band. 2. Tune to the station required. 213 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System 3. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation. Note: When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur. You can repeat this on each frequency band and for each preset button. Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes. Traffic Announcement Volume Note: When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area. To adjust the preset volume use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected. Traffic Information Control Ending Traffic Announcements Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information. The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement. Turning Traffic Announcements On and Off Note: If you press TA or TRAFFIC at any other time it will switch all announcements off. Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on. News Broadcasts If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program. The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations. When traffic information is broadcast, it will automatically interrupt normal radio or device playback. The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements. If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again. Note: If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcement will be heard. 1. Press the MENU button. 2. Scroll to the news option and turn on or off with the up and down arrow buttons. 3. Press the OK button to return. 214 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Alternative Frequencies large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming. The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units. When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal. Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming. Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not. Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception. When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency. 1. Press the MENU button. 2. Scroll to the region option and turn on or off with the up and down arrow buttons. 3. Press the OK button to return. It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency. Phone When selected, AF will appear in the display. This section describes the functions and features of the Bluetooth cell phone hands free system. 1. Press the MENU button. 2. Scroll to the AF option and turn to auto or off with the up and down arrow buttons. 3. Press the OK button to return. The Bluetooth cell phone part of the system provides interaction with the audio system and your cell phone. It allows you to use the audio system to make and receive calls without having to hold your cell phone. Regional Mode Note: Using the system with the engine off will drain the battery. Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this 215 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Note: As no common agreement exists, cell phone manufacturers are able to implement a variety of profiles in their Bluetooth devices. Because of this, an incompatibility can occur between the phone and hands free system, which in some cases may significantly degrade the system performance. To avoid this situation, only recommended phones should be used. To check if your cell phone is compatible, refer to the cell phone user manual or visit the regional Ford website. The following procedure is required before an initial Bluetooth phone connection can be made. Bluetooth Setup Note: If the ignition is switched off the phone call will remain in progress. Note: Up to five Bluetooth devices can be paired to the system. Note: If there is an ongoing call when the phone in use is selected as the new active phone, the call is transferred to the vehicle audio system. Note: Even if connected to the system, your phone can still be used in the usual way. Before you can use your cell phone with your vehicle it must be paired to the audio system. Message ADD DEVICE Description and Action 1. 2. 3. 4. 5. SET PRIMARY 1. LOAD PHONEBK 1. Press the PHONE button and then keep pressing the MENU button to scroll to the screen display term. Press the OK button. Press the OK button again and note the six digit number displayed. Search for Bluetooth devices using the cell phone. For information on phone settings, refer to your cell phone user manual. Select FORD AUDIO from the list of Bluetooth devices found by your phone. Enter the six digit number into your cell phone when prompted to pair the audio system and cell phone. Once pairing has been successful the screen display term will be shown on the audio display. 2. Press the OK button twice to confirm your cell phone as the primary device for all future connections. The screen display term will then be displayed on the audio unit. Press the OK button twice to confirm that the contents of your phonebook are downloaded to the system. 2. The Bluetooth device name is displayed on the audio unit. 216 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Phonebook Downloading Phone options If your phonebook was not downloaded during initial Bluetooth pairing follow this process: 1. Press the PHONE button and then keep pressing the MENU button to scroll to the load phonebook option. 2. Press the OK button. REDIAL PHONEBOOK CALL HISTORY ADD DEVICE Deleting a Paired Device or Cell Phone SEL DEVICE To remove a paired device follow this process: 1. Press the PHONE button and then keep pressing the MENU button to scroll to the delete device option. 2. Press the OK button. The first paired device name will be shown. Scroll to the required device name using the up and down arrow buttons. Select delete all to erase all paired devices. 3. Press the OK button multiple times to remove the device from the audio unit. SET PRIMARY DEL DEVICE BT BT OFF LOAD PHONEBK Press the OK button to select the required option, and use the up and down arrows to change features. Making and Receiving Calls Privacy Mode Outgoing calls can be made by: • Entering a number using the numeric keypad. • Selecting a contact from the downloaded phonebook. • Selecting a number or contact from the call history log. • Using quick dial by pressing one of the radio preset buttons. • Using the redial function. • Using the cell phone. You can transfer a call from hands free to private mode during an active call. Press the MENU button until the privacy option appears, then press the OK button to transfer. To return to hands free mode, press the dial button. Phone Menu Options Press the PHONE button to select phone mode. Press the PHONE button again to display information such as phone name, signal strength and battery level. Incoming calls can be answered by: • Pressing the call pickup button on the audio unit. • Using the cell phone. When in phone mode, press the MENU button to scroll through the various phone options. Calls can be rejected using the end call button on the audio unit, or by using the cell phone directly. 217 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System USB Press the seek up and down keys to skip forward or backward through tracks. Press and hold to fast forward and reverse through the track. Note: Only use USB Mass-Storage device compliant devices. Note: Always switch your audio unit to a different source (for example the radio) before unplugging the USB device. Message AUTOPL Note: Do not install or connect USB hubs or splitters. Note: The system is only designed to recognize and read suitable audio files from a USB device that conforms to the USB Mass-Storage device class or an iPod. Not all available USB devices can be guaranteed to function with the system. Description USB playback will start automatically when you connect a compatible device. To turn this feature off, select this option and turn off using the menu function. iPod Note: It is possible to connect compatible devices with a trailing USB lead as well as those that plug into the USB socket directly (for example USB memory sticks and pen drives). Connect the iPod to the audio unit. Select the iPod as the audio source by pressing the AUX button until the iPod option appears in the display. After first connecting the iPod, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the iPod is remembered. Note: Some USB devices with a higher power consumption may not be compatible (for example some larger hard drives). Note: Access time to read the files on the external device will vary depending upon factors such as the file structure, size and device content. Press the seek up and down keys to skip backward and forward through tracks. Press and hold the seek keys to enable fast rewind or fast forward through track content. The audio unit supports a range of external devices. Once connected, control of the external device is possible via the audio unit. Various functions may be controlled from the audio unit including: • Next and previous track select. • Track seek. • Shuffle. • Repeat. Operating the USB Device Connect the device to the audio unit. Select the USB device as the audio source by pressing the AUX button until the USB screen appears in the display. After first connecting the USB device, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the USB device is remembered. Bluetooth Audio Streaming Compatible Bluetooth devices can be connected to the audio unit to playback using the vehicle audio system. 218 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Select the device as the audio source by pressing the AUX button until the Bluetooth audio option appears in the display. Note: Make sure the device is paired before using this feature. The device playback can be controlled using the audio unit buttons play, pause, next and previous track. Hereby, Visteon Corporation, declares that this Bluetooth enabled car radio is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of Conformity 219 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Radio Station Tuning Controls DIGITAL RADIO Seek Tuning (Alternative 1) The system allows you to listen to DAB (Digital Audio Broadcast) radio stations. Press a seek button. The system will stop at the first radio station it finds in the direction chosen. Note: Coverage differs from region to region and will influence the quality of reception. It is broadcast nationwide, regionally and locally. Radio Station List (Alternative 2) This feature displays all the available radio stations in a list. The following formats are supported: • DAB • DAB+ • DMB-Audio (Digital Multimedia Broadcasting). 1. Press function button 1. 2. Press the left or right arrow buttons to change ensembles. Press the up or down arrow button to navigate to your required radio station. 3. Press OK to confirm your selection. Note: The display will only show radio stations in the current ensemble. Ensembles Ensembles contain a group of radio stations. Each ensemble can consist of several different radio stations. Manual Tuning (Alternative 3) The radio station name displays below the ensemble name. 1. Press function button 2. 2. Press the left or right arrow button to tune up or down the waveband in small increments. Press and hold to move through the waveband quickly. 3. Press OK to confirm your selection. Note: Seek tuning is also possible within this screen. Note: When you tune from one ensemble to another, it can take a while until the system synchronizes to the next ensemble. The system mutes during synchronization. Selecting Radio Band DAB1 and DAB2 operate in the same way. You can store up to 10 different presets on each band. Radio Station Preset Buttons 1. Press the RADIO button. 2. Press the left arrow button to display the available wavebands. 3. Select DAB1 or DAB2. Note: When you reach the first or last radio station within an ensemble, further tuning will skip to the next ensemble. There may be a delay during this change and the audio will briefly mute. This feature allows you to store up to 10 favorite radio stations from any ensemble in each preset bank. 1. Select a radio station. 2. Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the radio station has been stored. The system will mute momentarily as confirmation. Once stored press a preset button at any time to select a favourite radio station. 220 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System Note: Radio stations stored on the preset buttons may not always be available if you have left the coverage area. The system will mute when this happens. WARNINGS handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Radio Text You can display extra information. For example; artist name. To switch this option on, select a radio station and press function button 3. For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is moving. Note: Extra information may not always be available. Store the portable music player in a secure location, such as the center console or the glove box, when your vehicle is in moving. Hard objects may become projectiles in a collision or sudden stop, which may increase the risk of serious injury. The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving. Service Linking If you leave the coverage area of a DAB radio station the system will automatically switch to the corresponding FM radio station. You can switch this feature on and off using the information display. See General Information (page 59). Note: If a DAB radio station has no corresponding FM radio station, the audio will mute when attempting to switch. The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male one-eighth inch (three and one-half millimeter) connectors at each end. Note: The system will display the FM symbol when DAB and FM radio stations link. AUDIO INPUT JACK 1. Make sure your vehicle is stationary with the radio and portable music players turned off. 2. Plug the extension cable from the portable music player into the auxiliary input jack. WARNINGS Driving while distracted can result in loss of vehicle control, accident and injury. We strongly recommend that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any 3. Switch the radio on. Select either a tuned FM station or a CD. 4. Adjust the volume as desired. 5. Switch the portable music player on and adjust its volume to half its maximum level. 221 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Audio System 6. Press AUX until LINE or LINE IN appears in the display. You should hear music from your device even if it is low. 7. Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls. USB PORT See Using SYNC™ With Your Media Player (page 245). AUDIO TROUBLESHOOTING Audio unit display Rectification Please check CD General error message for CD fault conditions, for example cannot read the CD, data-CD inserted, etc. Make sure the disc is loaded correctly. Clean and re-try, or replace disc with known music disc. If error persists contact an authorized dealer. CD drive malfunction General error message for CD fault conditions. For example a mechanism fault. CD drive high temp. Ambient temperature too hot – unit will not work until it has cooled down. 222 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ GENERAL INFORMATION SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cell phone and portable media player. • This allows you to: • Make and receive calls • Access and play music from your media player • Use Emergency Assistance and * applications, via SYNC Applink * • Support • • • Use the advanced voice recognition system Charge your USB device (if your device supports this) These features are not available in all markets and may require activation. Available AppLink enabled apps vary by market. Make sure that you review your device's manual before using it with SYNC. Access phonebook contacts and music using voice commands Stream music from your connected cell phone Select pre-defined text messages (if your device supports this) For further support, see an authorized dealer. For more information, visit the regional Ford website. 223 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Safety Information supported media content. The system also records a short development log of approximately 10 minutes of all recent system activity. The log profile and other system data may be used to improve the system and help diagnose any problems that may occur. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. The cell phone profile, media player index and development log will remain in the system unless deleted. They are generally accessible in your vehicle only when you connect your cell phone or media player. If you no longer plan to use the system or your vehicle, we recommend you complete a master reset to erase all stored information. See Information Displays (page 59). When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Carefully place cords and cables where you cannot step on them or they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. Refer to your device's manual for further information. • Do not attempt to service or repair the system. See an authorized dealer. Special equipment is required to access system data. Access to your vehicle's SYNC module is also required. We will not access the system data for any purpose other than as described without consent. Examples where system data can be accessed are for a court order, where required by law enforcement, other government authorities or other third parties acting with lawful authority. Other parties may seek to access the information independently of us. Further privacy information is available. See SYNC™ Applications and Services (page 238). USING VOICE RECOGNITION Privacy Information This system helps you control many features using voice commands. This allows you to keep your hands on the steering wheel and focus on what is in front of you. When a cell phone is connected to SYNC, the system creates a profile that is linked to that cell phone. The system creates the profile to offer you more mobile features and to operate more efficiently. Among other things, this profile may contain data about your phonebook, text messages (read and unread) and call history. This will include the history of calls when your cell phone was not connected to the system. If you connect a media player, the system creates and retains an index of Helpful Hints Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. 224 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Before giving a voice command, wait for the system announcement to finish followed by a single beep. Any command spoken before this does not register with the system. You can interrupt the system at any time while it is speaking by pressing the voice button. You can also cancel a voice session at any time by pressing and holding the voice button. Speak naturally, without long pauses between words. Initiating a Voice Session Press the voice button located on the steering wheel. A list of available commands appears in the display. Global voice commands (cancel | stop | exit) This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. help This command provides you with hints, examples and instructions. main menu This command restarts the voice session from the initial starting point. The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and your chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback. Adjusting the Interaction Level Press the voice button. When prompted: Command voice settings Description Provides access to change the interaction level. Then any of the following: Command Description interaction mode advanced Provides less audible interaction and more tone prompts. interaction mode novice Provides more detailed interaction and guidance. 225 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request. For example, the system may ask if the command phone is correct. Press the voice button. When prompted: Command voice settings Description Provides access to change the confirmation prompt setting. Then any of the following: Command Description confirmation prompts off Makes a best guess from the command. You may still occasionally be asked to confirm settings. confirmation prompts on Clarifies your voice command with a short question. The system creates suggestion lists when it has the same confidence level of several options based on your voice commands. When switched on, the system may prompt you with as many as four possibilities for clarification. Command Description media candidate lists off Makes a best guess from the media suggestion list. The system may occasionally ask you questions. media candidate lists on Clarifies your voice command for media suggestions. phone candidate lists off Makes a best guess from the cell phone suggestion list. The system may occasionally ask you questions. phone candidate lists on Clarifies your voice command for cell phone suggestions. Press the MENU button. Changing the Voice Settings You can change the voice settings using the information and entertainment display. 226 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ You can then select the following: Action Message SYNC-Settings Voice settings Enters menu for voice options. Note: To scroll through the menus, press the up or down arrows on your audio system. USING SYNC™ WITH YOUR PHONE 1. Make sure the Bluetooth feature on your cell phone is switched on before starting the search. Refer to your device's manual if necessary. 2. Press the PHONE button. When the audio display indicates that no phones are paired, select the option to add. 3. When a message to begin pairing appears in the audio display, search for SYNC on your cell phone to start the pairing process. 4. Select SYNC on your cell phone. 5. Wait until the PIN appears on the phone display. Compare the PIN on the phone with the PIN shown in the audio display and accept the request on the phone and the vehicle display. The display indicates when the pairing is successful. Note: In some cases the phone will request to enter a PIN. Enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cell phone's functionality. At a minimum, most cell phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. • Ending a call. • Using privacy mode. • Dialing a number. • Redialing. • Call waiting notification. • Caller ID. Other features such as text messaging using Bluetooth and automatic phonebook download are cell phone dependent features. To check your cell phone's compatibility, refer to your device's manual or visit the regional Ford website. Depending on your cell phone's capability and your market, the system may prompt you with questions such as setting the current cell phone as the primary cell phone (the cell phone the system automatically tries to connect with first when you switch the ignition on) or downloading your phonebook. Pairing a Cell Phone For the First Time Wirelessly pairing your cell phone with the system allows you to make and receive hands-free calls. Note: You must switch the ignition and radio on. 227 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ The information display may show your cell phone's battery charge level and signal strength. 1. Make sure the Bluetooth feature on your cell phone is switched on before starting the search. Refer to your device's manual if necessary. 2. Press the PHONE button. 3. Select the option for Bluetooth devices. 4. Press the OK button. 5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing appears in the audio display, search for SYNC on your device to start the pairing process. 7. Select SYNC on your cell phone. 8. Wait until the PIN appears on the phone display. Compare the PIN on the phone with the PIN shown in the audio display and accept the request on the phone and the vehicle display. The display indicates when the pairing is successful. Note: In some cases the phone will request to enter a PIN. Enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. Using Voice Commands Make sure to switch on your phone's Bluetooth feature before starting the search. See your device's manual if necessary. Press the voice button and when prompted say: Voice Command Action and Description (pair ([Bluetooth] Follow the instrucdevice | phone | tions on the audio Bluetooth [audio]) display. | add phone) Words in square brackets [ ] are optional and do not have to be spoken for the system to understand the command. Depending on your phone's capability and your market, the system may prompt you with questions, such as setting the current phone as the primary phone (the phone SYNC automatically tries to connect with first upon vehicle start-up) and downloading your phonebook. The system may prompt you with questions such as setting the current cell phone as the primary cell phone or downloading your phonebook. Cell Phone Voice Commands Press the voice button and when prompted say: Pairing Subsequent Cell Phones Wirelessly pairing your cell phone with the system allows you to make and receive hands-free calls. Voice Command Note: You must switch the ignition and radio on. (phone | Blackberry | iPhone | Mobile) Note: To scroll through the menus, press the up or down arrows on your audio system. Then say any of the following: call (___) call ___ at home 228 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice Command Voice Command call ___ ([at] work | [(in | at) [the]] office) (turn ringer off | silent mode [on]) call ___ on (mobile | cell) [text] (messages | message) call ___ on other 3 Help dial [[a] number] 1 ([go to] privacy [on] | transfer to phone | handsfree off) (hold call [on] | (put | place) call on hold) 2 ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beetles". 2 1 See Dial table below. 2 join (call | calls) 2 mute [call] [on] 2 (mute [call] off | Unmute [call]) 2 These commands are only valid while in a phone call. 3 Dial Commands Press the voice button and when prompted say any of the following commands: (turn ringer on | silent mode off) Voice Command See the text message table below. Action and Description Pound This will add a # symbol to the number or name. Number 0 (zero) to 9 (nine) Asterisk or Star This will add a * symbol to the number or name. clear Deletes all entered digits (delete | correct) Deletes the last set of entered digits. Plus This will add a + symbol to the number or name. Note: To exit dial mode, press and hold the phone button or any button on the audio unit. Phonebook Hints Menu Item To hear how the SYNC system speaks a name browse phonebook, select a contact and press: Hear it Making a Call Press the voice button and when prompted say either: 229 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice Command To end the call, press the end call button on the steering wheel or select the end call option in the audio display and press OK. Action and Description Receiving a Call call (someone | [[a] name]) dial [[a] number] When receiving a call, you can: • Answer the call by pressing the accept call button on the steering wheel or by selecting the accept call option in the audio display and pressing the OK button. • Reject the call by pressing the reject call button on the steering wheel or by selecting the reject call option in the audio display and pressing the OK button. • Ignore the call by doing nothing. SYNC prompts you to say the numbers that you wish to dial. After you say the numbers, the system confirms it. When the system has stated the number, you say any of the following: Voice Command Action and Description (dial | send) This initiates the call. Cell Phone Options During an Active Call (delete | correct) To erase the last spoken digit. During an active call, you have extra menu features which become available, for example putting a call on hold. clear To erase all spoken digits. Menu Item To access this menu, choose one of the options available at the bottom of the audio display or select the option for more. Action and Description Mic. off Turn your vehicle's microphone off. To turn the microphone on, select the option again. Privacy Switch a call from an active hands-free environment to your cell phone for a more private conversation. When selected, the audio display will indicate the call is private. Hold Put an active call on hold. When selected, the audio display will indicate the call is on hold. Dial a number Enter numbers using the audio system numeric keypad, for example numbers for passwords. 230 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description Join calls Join two separate calls. The system supports a maximum of three callers on a multi-party or conference call. 1. Select the option for more. 2. Access the desired contact through the system or use voice commands to place the second call. Once actively in the second call, select the option for more. 3. Scroll to the option to join calls and press the OK button. Phonebook Access your phonebook contacts. 1. Select the option for more. 2. Scroll to the option for phonebook and press the OK button. 3. Scroll through your phonebook contacts. 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. Call history Access your call history log. 1. Select the option for more. 2. Scroll to the option until call history appears. Press the OK button. 3. Scroll through your call history options (incoming, outgoing or missed). 4. Press the OK button again when the desired selection appears in the audio display. 5. Press the OK button or dial button to call the selection. The system attempts to automatically re-download your phonebook and call history each time your cell phone connects to the system. You must turn on the auto download feature if your cell phone supports it. Accessing Features Through the Cell Phone Menu You can access your call history, phonebook, sent text messages as well as access cell phone and system settings. You can also access advanced features such as emergency assistance. Note: This is a cell phone dependent feature. 1. Press the PHONE button to enter the cell phone menu. 2. Select one of the options available. 231 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description Dial a number Dial a number using the audio system numeric keypad. Redial Redial the last number called (if available). Press the OK button to select. Phonebook Access your downloaded phonebook. 1. Press the OK button to confirm and enter. You can use the options at the bottom of the screen to quickly access an alphabetical category. You can also use the letters on the keypad to jump in the list. 2. Scroll through your phonebook contacts. 3. Press the OK button again when the desired selection appears in the audio display. 4. Press the OK button or dial button to call the selection. Call history Access any previously dialed, received or missed calls. 1. Press the OK button to select. 2. Scroll to select either incoming calls, outgoing calls or missed calls. Press the OK button to make your selection. 3. Press the OK button or dial button to call the selection. Speed Dial Select one of 10 speed dial entries. To set a speed dial entry, go to the phonebook and press and hold one of the numbers on the audio system numeric keypad. Text messaging Send, download and delete text messages. BT Devices Access the following option for Bluetooth device menu listings: Add Delete Conn. Discon. Master Phone settings View various settings and features on your cell phone. 232 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Text Messaging Note: This is a speed-dependent feature and is only available when your vehicle is traveling at 3.1 mph (5 km/h) or less. The system allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. When a new message arrives, an audible tone sounds and the audio display indicates you have a new message. Note: This is a cell phone dependent feature. To hear the message you can say: Voice command Action and Description (listen to | read) ([text] message) Select this option to have the system read the message to you. Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Using the screen you also have the following options: Menu Item Action and Description Ignore Select this option, or do nothing, and the message goes into your text message inbox. View Select the view option to open the text message. Once selected, you have the ability to have the message read to you, to view other messages. For additional options select: More... If you select this option, use the arrow button to scroll through the following options: Reply to sender Press the OK button to access, and then scroll through a list of pre-defined messages to send. Call sender Press the OK button to call the sender of the message. Forward msg. Press the OK button to forward the message to anyone in your phonebook or call history. You can also choose to enter a number. 2. Select the text messaging option, then press the OK button. Sending, Downloading and Deleting Your Text Messages 1. Choose from the following: Press the PHONE button. 233 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description New When you select the option to send a text message, a list of pre-defined messages appear in the audio display. Allows you to send a new text message based on a pre-defined set of 15 messages. View Allows you to read the full message and in addition provides the option to have the message read out to you by the system. To go to the next message select the more option. This allows you to reply to the sender, call the sender or forward the message. Delete Allows you to delete current text messages from the system (not your cell phone). The audio display indicates when all your text messages have been deleted. More... Allows you to delete all messages or to manually trigger a download of all unread messages from your cell phone. Note: Only one recipient is allowed per text message. Sending a Text Message 1. Select the send option when the desired selection is highlighted in the audio display. 2. Select the confirmation option when the contact appears and press the OK button again to confirm when the system asks if you would like to send the message. Each text message is sent with a pre-defined signature. Note: You can send text messages two ways. You can chose a contact from your phonebook, call history or by entering a phone number and selecting the text option from the audio display. You can also reply to a received message in the inbox. Accessing Your Cell Phone Settings These are cell phone dependent features. Your cell phone settings allow you to access and adjust features such as your ringtone, text message notification, modify your phonebook and set up automatic download. 1. Press the PHONE button. 2. Scroll until the phone settings option appears, then press the OK button. 3. Scroll to select from the following options: 234 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description Set as master If this option is checked, the system will use this cell phone as the master when there is more than one cell phone paired to the system. This option can be changed for all paired cell phones (not only for the active one) using the Bluetooth devices menu. Phone status See the cell phone name, provider name, cell phone number, signal level and battery level. When done, press the left arrow button to return to the cell phone status menu. Set ringtone Select which ringtone sounds during an incoming call (one of the system's or your cell phone's). If your cell phone supports in-band ringing, your cell phone's ringtone sounds when you choose the cell phone ringtone option. 1. Press the OK button to select and scroll to hear each ringtone. 2. Press the OK button to select. Text msg notify Have the option of hearing an audible tone to notify you when a text message arrives. Press the OK button to turn the audible tone on or off. Phonebook pref. Modify the contents of your phonebook, e.g. add, delete, download. Press the OK button to select and scroll between the options in the table below. To modify the phone book preferences, choose from the following: 235 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description Add contacts Push the desired contacts on your cell phone. Refer to your device's manual on how to push contacts. Press the OK button to add more contacts from your phonebook. Delete When a message asking you to delete appears, select the option to confirm. Press the OK button to delete the current phonebook and call history. The system takes you back to the menu for phone settings. Download now Press the OK button to select and download your phonebook to the system. Auto-download When automatic download is switched on, any changes, additions or deletions saved in the system since your last download are deleted. When automatic download is switched off, your phonebook will not be downloaded when your cell phone connects to the system. Your phonebook, call history and text messages can only be accessed when your paired cell phone is connected to the system. Check or uncheck this option to automatically download your phonebook each time your cell phone connects to the system. Downloading times are cell phone dependent and quantity dependent. Bluetooth Devices Menu Options Bluetooth Devices 1. Press the PHONE button. 2. Scroll until the Bluetooth device option appears, then press the OK button. 3. Scroll to select from the following options: This menu provides access to your Bluetooth devices. Use the arrow buttons to scroll through the menu options. It allows you to add, connect and delete devices and set a cell phone as primary. Menu Item Add Action and Description Pair additional cell phones to the system. 1. Select the option to add to start the pairing process. 2. When a message to begin pairing appears in the audio display, search for SYNC on your cell phone. Refer to your device's manual if necessary. 3. Select SYNC on your cell phone. 236 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description 4. Wait until the PIN appears on the phone display. Compare the PIN on the phone with the PIN shown in the audio display and accept the request on the phones and the vehicles display. The display indicates when the pairing * is successful. 5. When the option to set the cell phone as the primary cell phone appears, select either yes or no. 6. Depending on the functionality of your cell phone, the system may ask you extra questions (for example, if you would like to download your phonebook). Select either yes or no to confirm your response. Delete After deleting a cell phone from the list, the cell phone can only be connected again by repeating the full pairing process. Select the delete option and confirm when the system asks to delete the selected device. Master The system attempts to connect with the primary cell phone every time you switch the ignition on. When a cell phone is selected as primary, it appears first in the list and is marked with an asterisk. Set a previously paired cell phone as your primary cell phone. Select the master option to confirm the primary cell phone. Conn. Connect a previously paired cell phone. You can only have one cell phone connected at a time to use the cell phone functionality. When another cell phone is connected, the previous cell phone will be disconnected from the telephone services. The system allows you to use different Bluetooth devices for the cell phone functionality and the Bluetooth audio music playback feature at the same time. Discon. Disconnects the selected cell phone. Select this option and confirm when asked to. After disconnecting a cell phone, it can be connected again without repeating the full pairing process. * In some cases the phone will request to enter a PIN. Enter the six-digit PIN provided by the system in the audio display. The display indicates when the pairing is successful. 2. Select the SYNC settings option, then press the OK button. 3. Scroll to select from the following options: System Settings 1. Press the MENU button. 237 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Action and Description Bluetooth on Check or uncheck this option to turn the Bluetooth interface of the system on or off. Select this option then press the OK button to change the option's status. Set defaults This selection does not erase your indexed information (phonebook, call history, text messages and paired devices). Select this option and confirm when prompted in the audio display. Return to the factory default settings. Master reset Completely erase all information stored on the system (phonebook, call history, text messages and paired devices) and return to the factory default settings. Select this option and confirm when prompted in the audio display. The display indicates when complete and the system takes you back to the previous menu. Install on SYNC Install applications or software updates you have downloaded. Select this option and confirm when prompted in the audio display. There must be a valid SYNC application or update available on the USB thumb drive in order to finish an installation successfully. System info Display the system's version numbers as well as its serial number. Press the OK button to select. Voice settings The voice settings submenu contains various options. See Using Voice Recognition (page 224). Browse USB Browse the actual menu structure of the connected USB device. Press the OK button and use the up or down arrows to scroll through the folders and files. Use the left or right arrows to enter and leave a folder. Media content can be directly selected for playback from this menu. Press the MENU button to enter the system menu. SYNC™ APPLICATIONS AND SERVICES A list of available applications appears. Each application may have its own specific settings. 238 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Message SYNC-Apps Description and Action Scroll to this option, and then press OK. If a crash deploys an airbag or triggers the fuel pump shut off, the system may contact emergency services through a paired and connected cell phone. For more information about the system and Emergency Assistance, visit the regional Ford website. SYNC Emergency Assistance WARNINGS For this feature to work, your cell phone must have Bluetooth and be compatible with the system. Always place your cell phone in a secure location inside your vehicle. Failure to do so may cause serious injury to someone or damage the cell phone which could prevent this feature from working correctly. Note: Before selecting this feature, you must read the Emergency Assistance privacy notice later in this section for important information. Note: When you switch this feature on or off, that setting applies for all paired cell phones. If you have turned this feature off and a previously paired phone connects when you switch on the ignition, either a voice message plays, a display message or icon is shown, or both. Unless the feature setting is switched on prior to a crash, the system will not attempt to place an emergency call which could delay the response time, potentially increasing the risk of serious injury or death. Do not wait for the system to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid a delayed response time. If you do not hear Emergency Assistance within five seconds of the crash, the system or cell phone may be damaged or non-functional. Note: Every cell phone operates differently. While this feature works with most cell phones, some cell phones may experience difficulties using this feature. Note: Make sure you are familiar with the information about airbag deployment. See Supplementary Restraints System (page 27). Switching Emergency Assistance On and Off Press the MENU button then select: Message Action SYNC-Apps Press OK. Emerg. assist Press OK. Select the option you require and press OK. 239 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Display Options In the Event of a Crash If you switch on this feature, a confirmation message appears in the display. Note: Not every crash deploys an airbag or triggers the fuel pump shut off (which may turn on Emergency Assistance). However, if Emergency Assistance is triggered the system tries to contact the emergency services. If a connected cell phone sustains damage or loses connection to the system, it searches for and tries to connect to any available previously paired cell phone. The system attempts to make an emergency call. If you switch off this feature, a dialog will appear in the display, which allows you to set a voice reminder. Off with voice reminder provides a display and voice reminder when your cell phone connects and your vehicle starts. Off without voice reminder provides a display reminder only without a voice reminder when your cell phone connects. Before making a call: • If you do not cancel the call and SYNC makes a successful call, an introductory message plays for the emergency operator. After this message, there is hands-free communication between your vehicle's occupants and the operator. • The system provides a short window of time (approximately 10 seconds) to cancel the call. If you do not cancel the call, the system attempts to make an emergency call. • The system plays a message letting you know when it attempts to make an emergency call. You can cancel the call by selecting the relevant function button or by pressing the end call button on the steering wheel. To make sure that Emergency Assistance works correctly: • The system must have power and be working correctly at the time of the crash and during feature activation and use. • You must switch on the feature before a crash. • You must have a cell phone connected to the system. • In certain countries, it may be necessary to have a valid and registered SIM card with credit in order to place and maintain an emergency call. • A connected cell phone must have the ability to make and maintain an outgoing call at the time of the crash. • A connected cell phone must have adequate network coverage, battery power and signal strength. • Your vehicle must have battery power. Note: This feature only works in countries or regions where SYNC Emergency Assistance can call the local emergency services. Visit the regional Ford website for details. 240 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ During a call: • Emergency Assistance uses your vehicle GPS or cellular network information when available to determine the most appropriate language to use. It alerts the emergency operator of the crash and delivers the introductory message. This may include your vehicle GPS coordinates. • The language the system uses to interact with the occupants of your vehicle may differ from the language used to deliver information to the emergency operator. • After the delivery of the introductory message the voice line opens so that you can speak hands-free with the emergency operator. • When the line is connected, you must be prepared to provide your name, phone number and location information immediately. Note: The emergency operator may also receive information from the cellular network such as cell phone number, cell phone location and cell phone carrier name independent from SYNC Emergency Assistance. Emergency Assistance may not work if: • Your cell phone or Emergency Assistance hardware sustains damage in the crash. • The vehicle battery or the system has no power. • A crash ejects your cell phone from your vehicle. • You do not have a valid and registered SIM card with credit in your cell phone. • You are in a country or region where the SYNC Emergency Assistance cannot place the call. Visit the regional Ford website for details. Important Information about the Emergency Assistance Feature Note: While the system provides information to the emergency operator, the system plays a message letting you know it is sending important information. It then lets you know when the line is open to start hands-free communication. Emergency Assistance does not currently call emergency services in the following markets: Albania, Belarus, Bosnia and Herzegovina, Macedonia, Netherlands, Ukraine, Moldova and Russia. Note: During an Emergency Assistance call, an emergency priority screen appears which contains vehicle GPS coordinates when available. Visit the regional Ford website for the latest details. Note: It is possible that GPS location information is not available at the time of the crash; in this case, Emergency Assistance will still attempt to place an emergency call. When you switch on Emergency Assistance, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut off. This feature has the capability to disclose your location information to the emergency operator or other details about your vehicle or crash to provide the most appropriate emergency services. Emergency Assistance Privacy Notice Note: It is possible that the emergency services will not receive the GPS coordinates; in this case, hands-free communication with an emergency operator is available. If you do not want to disclose this information, do not switch on the feature. 241 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ SYNC AppLink The system enables voice and manual control of SYNC AppLink enabled smartphone apps. Once an app is running through AppLink, you can control main features of the app through voice commands and manual controls. Note: Make sure you have an active account for the app that you have downloaded. Some apps will work automatically with no setup. Other apps will want you to configure your personal settings and personalize your experience by creating stations or favorites. We recommend you do this at home or outside of your vehicle. Note: You must pair and connect your smartphone to SYNC to access AppLink. To Access Using the SYNC Menu Scroll through the list of available applications and press OK to select an app. Once an app is running through SYNC, press the right arrow button to access the app menu. You can access various app features from here, for example thumbs up and thumbs down. Press the left arrow button to exit the app menu. Note: iPhone users need to connect the phone to the USB port. Note: Android users need to connect the phone to SYNC using Bluetooth. Note: For information on available apps, supported smartphone devices and troubleshooting tips please visit the Ford website. Message Press the MENU button then select: Description and Action SYNC-Apps Mobile Apps Scroll to this option, and then press OK. Find new Apps Select this option if the app required is not listed. Note: If a SYNC AppLink compatible app cannot be found, make sure the required app is running on the mobile device. To Access Using Voice Commands Press the voice button and when prompted say: Command mobile (apps | applications) Description and Action Say the name of the application after the tone. The application will start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app. The following voice commands are always available: 242 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Command Description and Action [main menu] help Use this command to hear a list of available voice commands. mobile (apps | applications) The system will prompt you to say the name of the app to start it. list [mobile] (apps | applications) The system will list all of the currently available mobile apps. find [new] [mobile] (apps | applications) The system will search your connected mobile device for SYNC compatible apps. (quit | exit | close) Use this command followed by the name of the app. Enabling and Disabling Push Notifications You can also say the name of any SYNC compitable app to start it on SYNC. To see a list of the available voice commands for an app, say the name of an app followed by help. For example you could say "Spotify help". Some apps can send push notifications. A push notification is an alert from an app running in the background and is delivered by voice, pop up or both. This may be particularly useful for news or location based apps. Press the MENU button then select: Message Description and Action SYNC-Apps Mobile Apps SYNC-Settings All Apps If push notifications are supported, this setting will be listed. Select to enable or disable the feature as required. Data is sent to Ford in the United States through the connected device. The information is encrypted and includes your VIN, SYNC module number, anonymous usage statistics and debugging information. Updates may take place automatically. Enabling SYNC Mobile Apps To use the system you must consent to send and receive app authorization information and updates, using the data plan associated with the connected device. Note: You must enable mobile apps for each connected device the first time you select a mobile app using the system. 243 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ App Status Note: Standard data rates will apply. Ford is not responsible for any additional charges you may receive from your service provider, when your vehicle sends or receives data through the connected device. This includes any additional charges incurred due to driving in areas when roaming out of a home network. Message You can view the current status of an app in the settings menu. There are three possible statuses: Description and Action Update needed The system has detected a new app requiring authorization or a general permissions update is required. Up-to-date No update is required. Updating... The system is trying to receive an update. Options in the settings menu: Message Description and Action Request Update If an update is required and you want to manually request the update, for example when you are in a Wi-Fi hotspot. Disable Updates Select this option to disable automatic updates. When you launch an app using SYNC, the system may ask you to grant certain permissions, for example: • To allow your vehicle to provide vehicle information to the app including, but not limited to: Fuel level, fuel consumption, engine speed, battery voltage, odometer, VIN, external temperature, gear position, tire pressure, ambient temperature, date and time. • To allow your vehicle to provide driving characteristic information, including, but not limited to: MyKey, seat belt status, engine speeds, braking events, brake pedal switch, acceleration, accelerator pedal position, clutch pedal switch, trip length, trip time, trip cost, percent engine on time, and percent of time at speed. App Permissions Permissions are divided by groups. You can grant these group permissions individually. You can change a permission group status any time when not driving, by using the settings menu. 244 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ • To allow your vehicle to provide location information, including: GPS and speed. To allow the app to send push notifications using the vehicle display and voice capabilities while running in a background state. • Confirm that the USB device has been formatted correctly and has the following specifications: • USB 2.0. • File format must be FAT16/32. Note: NTFS file format is not supported. The format of the audio files on the USB device must be: • MP3. • Non DRM protected WMA. • WAV. • AAC. Note: You will only need to grant permissions the first time you use an app with SYNC. Note: We are not responsible or liable for any damages or loss of privacy relating to usage of an app, or dissemination of any vehicle data that you approve us to provide to an app. Connecting Your Media Player to the USB Port USING SYNC™ WITH YOUR MEDIA PLAYER Note: If your media player has a power switch, make sure you switch on the device. You can access and play music from your media player through your vehicle's speaker system using the system's media menu or voice commands. You can also sort and play your music by specific categories, for example artist or albums. To Connect Using Voice Commands 1. Plug the device into your vehicle's USB port. 2. Press the voice button and when prompted say: SYNC is capable of hosting nearly any media player including: iPod, Zune, Plays from device players, and most USB drives. SYNC also supports audio formats, for example MP3, WMA, WAV and ACC. Voice Command Action and Description (USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate [player]) voice commands. Refer to the media voice commands. You do not need to say words that appear within square brackets. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick. 2. Press the Media button (next to the audio display) until an initializing message appears in the display. To Connect Using the System Menu 1. Plug the device into your vehicle's USB port. 245 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Menu Item Browse USB Action and Description Depending on how many media files are on your connected device, an indexing message may appear in the display. When indexing is complete, the screen returns to the playback menu. Choose from the following: Menu Item Play all Playlists Songs Artists Albums Genres Browse USB Reset USB Exit Media Voice Commands What's Playing? Press the voice button and when prompted say: At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags of the current track, if populated. Voice Command Action and Description (USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate [player]) voice commands. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (what's | what is) appears you say; what's or what is. You must say any of the voice commands that appear outside of open and close brackets. For example, where; who plays this (what's | what is) playing, you must say; who plays this (what's or what is) playing. 246 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice Command pause play Description and Action Pauses device playback. Resumes device playback. play [album] ___ play all Play all media on the device from the first track to the last. play [artist] ___ play [genre] ___ play [playlist] ___ next [track | title | song | file | podcast | chapter | episode] Plays the next track on the current media. previous [track | title | song | file | podcast | chapter | episode] Plays the previous track on current media. [play] (similar music | more like this) Creates a play list of similar genre to the one currently playing. play [song | track | title | file] ___ repeat off repeat one [on] Repeats the current track. shuffle [all] [on] Plays the current play list in a random order. (Not all devices support this command.) shuffle off ((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this) At any time during playback, you can press the voice button and ask the system what is playing. The system reads the metadata tags (if populated) of the current track. Examples of USB Commands ___ is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. For example you could say "Play artist The Beatles". SYNC provides the user with many intuitive ways to find and play a song using voice. For example, if we have a song called "Penny Lane" from the album "Magical Mystery Tour" we can say the following to play this song: 247 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ • • Play song "Penny Lane". Play "Penny Lane". Voice Command If we wanted to play the entire album, we can say: • • pause play Play album "Magical Mystery Tour". Play "Magical Mystery Tour". next [track | title | song | file | podcast | chapter | episode] Bluetooth Audio previous [track | title | song | file | podcast | chapter | episode] The system is also capable of playing music from your cellular phone through Bluetooth. Media Menu Features To switch the Bluetooth audio on, use the MEDIA button (next to the audio display) or Source button, or press the voice button and when prompted say: The media menu allows you to select how to play your music, for example by artist, genre, shuffle or repeat, and to find similar music or reset the index of your USB devices. Voice Command Press AUX to select USB playback. Bluetooth audio Then any of the following: Message Options Description and Action This will enter the media menu. Then any of the following: Message Description and Action Shuffle Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. Repeat track Choose to shuffle or repeat your music. Once you make your choice, it remains on until you switch it off. Similar music You can play similar types of music to the current playlist from the USB port. The system uses the metadata information of each track to compile a playlist. The system then creates a new list of similar tracks and then begins playing. Each track must have the metadata tags populated for this feature. With certain playing devices, if your metadata tags 248 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Message Description and Action are not populated, the tracks will not be available in voice recognition, the play menu or this option. However, if you place these tracks onto your playing device in mass storage device mode they are available in voice recognition, the play menu or this option. The system places unknowns into any unpopulated metadata tag. Reset USB Resets the USB index. After the new indexing is complete you can choose what to play from the USB song library. 2. Press AUX to select USB playback. Accessing Your USB Song Library 1. Plug the device into your vehicle's USB port. Message Browse USB Description and Action This menu allows you to select and play your media files by artist, album, genre, playlist and track or even to browse what is on your USB device. If there are no media files to access, the display indicates there is no media. If there are media files, you have the following options to scroll through and select: Message Play all Description and Action Play all indexed media files from your playing device one at * a time in numerical order. 1. Press OK to select. The first track title appears in the display. Playlists Access your playlists from formats, ASX, M3U, WPL or MTP. 1. Press OK to select. 2. Scroll to select the desired playlist, and then press OK. Songs Search for and play a specific indexed track. 1. Press OK to select. 2. Scroll to select the desired track, and then press OK. * 249 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing * SYNC™ Message Artists Description and Action Sort all indexed media files by artist. Once selected, the system lists and then plays all artists and tracks alphabetic* ally. 1. Press OK to select. 2. Scroll to select the desired artist, and then press OK. Albums Sort all indexed media files by albums. 1. Press OK to select. 2. Scroll to select the desired albums, and then press OK. Genres Sort indexed music by genre type. 1. Press OK to select. 2. Scroll to select the desired genre, and then press OK. Browse USB Browse all supported media files on your media player connected to the USB port. You can only view media files that are compatible with SYNC; other saved files are not visible. 1. Press OK to select. 2. Scroll to browse indexed media files on your flash drive, and then press OK. Reset USB Resets the USB index. After the new indexing is complete, you can choose what to play from the USB song library. * * * You can use the buttons at the bottom of the audio display to jump to a certain alphabetical category quickly. You can also use the letters on the numeric keypad to jump in the list. Using Voice Commands You can access and view your USB songs using voice commands. Plug the device into your vehicle's USB port. 250 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Note: SYNC only supports one connected iOS (Apple) devices at a time (whichever one you plug in first). When you connect a second iOS device, the systems charges it, but does not support playback from it. Press the voice button and when prompted, say any of the following commands: Voice Command Voice Commands for Audio Sources (browse | search | show) all (album | albums) Your voice system allows you to change audio sources with a simple voice command. (browse | search | show) all (artist | artists) (browse | search | show) all (genre | genres) (browse | search | show) all (playlist | playlists) Press the voice button and when prompted say: (browse | search | show) all (song | songs | title | titles | file | files | track | tracks) Voice Command (browse | search | show) album ___ (music | audio | entertainment) [system] (browse | search | show) artist ___ (browse | search | show) genre ___ Below are a few examples of voice commands you can use. (browse | search | show) playlist ___ [tune [to]] AM [tune [to]] AM1 Line In Audio [tune [to]] (AM | medium wave) (autostore | AST | autoset) To access the Line in audio source say: [tune [to]] (AM | medium wave) 2 Voice Command Bluetooth (audio | stereo) ((line | AV | audio video) in | AUX | audio video) (disc | CD [player]) play USB 2 (If Equipped) [tune [to]] FM Your vehicle may come equipped with an additional USB port. If so, USB 1 is located at the front of the vehicle at the bottom of the instrument panel. USB 2 is located inside the storage compartment of the vehicle's center console. [tune [to]] FM1 [tune [to]] FM (autostore | AST | autoset) preset ___ [tune [to]] FM 2 ((line | AV | audio video) in | AUX | audio video) You can plug in an additional USB device into the second USB port. Radio 251 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice Command Voice Command (USB [stick] | iPod | MP3 [player]) [tune [to]] FM (autostore | AST | autoset) ((who's | who is) this | who plays this | (what's | what is) playing [now] | (what | which) (song | track | artist) is this | (who's | who is) playing | (what's | what is) this) [tune [to]] FM 2 [tune [to]] (FM ___ | ___ [FM]) [tune [to]] FM (autostore | AST | autoset) preset ___ Help [tune [to]] FM preset ___ Radio Voice Commands [tune [to]] FM 2 preset ___ If you are listening to the radio, press the voice button, and then say any of the commands in the following table. [tune [to]] preset ___ tune [radio] Help If you are not listening to the radio, press the voice button and, after the tone, say: CD Voice Commands If you are listening to a CD, press the voice button, and then say any of the commands in the following table. Voice Command Radio You can then say any of the following commands. If you are not listening to a CD, press the voice button and, after the tone, say: [tune [to]] AM [tune [to]] AM1 Voice Command [tune [to]] (AM | medium wave) (autostore | AST | autoset) (disc | CD [player]) play [tune [to]] (AM | medium wave) 2 You can then say any of the following commands. [tune [to]] ((AM | medium wave) ___ | ___ [AM | medium wave]) pause play [tune [to]] (AM | medium wave) preset ___ [play] next track [tune [to]] (AM | medium wave) 1 preset ___ [play] previous track [play | change to] track [number] ___ [tune [to]] FM repeat (track | song) [on] [tune [to]] FM1 252 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing * SYNC™ Bluetooth Devices and System Settings Voice Command repeat folder [on] You can access these menus using the audio display. See Using SYNC™ With Your Phone (page 227). repeat off (shuffle | random | mix) [on | (tracks | songs) [on]] * SYNC™ TROUBLESHOOTING (shuffle | random | mix) (CD [player] | disc) [on] Your SYNC system is easy to use. However, should questions arise, please refer to the tables below. (shuffle | random | mix) folder [on] shuffle off To check your cell phone's compatibility, visit the regional Ford website. * You need to indicate to the system which track or folder to repeat or shuffle when using these commands. Cell phone issues Issue Possible cause Possible solution A lot of background noise during a phone call. The audio control settings on your cell phone may be affecting SYNC performance. Refer to your device's manual about audio adjustments. During a call, I can hear the Possible cell phone other person malfunction. but they cannot hear me. This is a cell phonedependent feature. SYNC is not able to download my phone- Possible cell phone book. malfunction. Try switching off your cell phone, resetting it or removing the battery, then trying again. Make sure that the microphone for SYNC is not set to off. Check your cell phone's compatibility. Try switching off your cell phone, resetting it or removing the battery, then trying again. Try pushing your phonebook contacts to SYNC by selecting the option to add. You must switch on your cell phone and the automatic phonebook download feature on SYNC. 253 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Cell phone issues Issue Possible cause Possible solution Try pushing your phonebook contacts to SYNC by selecting the option to add. The system says "Phonebook downloaded" but my Limitations on your cell SYNC phonephone's capability. book is empty or is missing contacts. This is a cell phonedependent feature. If the missing contacts are stored on your SIM card, try moving them to your cell phone's memory. Remove any pictures or special ring tones associated with the missing contact. You must switch on your cell phone and the automatic phonebook download feature on SYNC. Check your cell phone's compatibility. Try switching off your cell phone, resetting it or removing the battery, then trying again. I am having trouble connecting my cell phone to SYNC. Possible cell phone malfunction. Try deleting your device from SYNC and deleting SYNC from your device, then trying again. Always check the security and auto accept prompt settings relative to the SYNC Bluetooth connection on your cell phone. Update your cell phone's firmware. Switch off the auto download setting. Text messaging is not working on SYNC. This is a cell phonedependent feature. Check your cell phone's compatibility. Possible cell phone malfunction. Try switching off your cell phone, resetting it or removing the battery, then trying again. iPhone • • • • • • Go to your cell phone's Settings. Go to the Bluetooth Menu. Make sure the connection status shows Not Connected. Press the blue circle to enter the next menu. Turn on Show Notifications. Turn on Sync Contacts. 254 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Cell phone issues Issue Possible cause Possible solution Your iPhone is now set up to forward incoming text messages to SYNC. Repeat these steps for every other Sync vehicle you are connected to. Your iPhone will only forward incoming text messages to SYNC if it is unlocked. Replying to text messages using SYNC is not supported by iPhone. Text messages from WhatsApp and Facebook Messenger are not supported. Your cell phone must support downloading text messages through Bluetooth to receive incoming text messages. This is a cell phonedependent feature. Audible text messages do not work on my cell phone. Access the text messaging menu of SYNC to see if your cell phone supports the feature. Press the PHONE button and then scroll and select the option for text messaging, then press OK. Because each cell phone is different, refer to your device's manual for the specific cell This is a cell phone limita- phone you are pairing. In fact, there can be tion. differences between cell phones due to brand, model, service provider and software version. USB and media issues Issue Possible cause Possible solution Try switching off the device, resetting it or removing the battery, then trying again. I am having trouble connecting my device. Make sure you are using the manufacturer's cable. Possible device malfuncMake sure correctly insert the USB cable to tion. the device and your vehicle's USB port. Make sure that the device does not have an auto-install program or active security settings. 255 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ USB and media issues Issue Possible cause Possible solution SYNC does not Make sure you are not leaving the device in recognize my This is a device limitation. your vehicle during very hot or cold device when I temperatures. start my vehicle. This is a deviceBluetooth audio dependent feature. does not The device is not stream. connected. Make sure you connect the device to SYNC and press play on your device. Your music files may not contain the correct artist, Make sure that all song details are popusong title, album or genre lated. information. SYNC does not recognize music The file may be that is on my corrupted. device. The song may have copyright protection that does not allow it to play. When I connect my iPhone or iPod Touch through the USB and This is a device limitation. Bluetooth Audio at the same time, I sometimes do not hear any sound. Try replacing the corrupt file with a new version. Some devices require you to change the USB settings from mass storage to media transfer protocol class. From the iPhone or iPod Touch music now playing screen, select the audio device airplay icon at the very bottom of your iPhone or iPod Touch screen. To listen to the iPhone or iPod Touch through Bluetooth Audio, select SYNC. To listen to the iPhone or iPod Touch through USB, select Dock Connector. 256 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice command issues Issue SYNC does not understand what I am saying. Possible cause Possible solution Review the cell phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the wrong voice commands. Refer to the audio display during an active voice session to find a list of voice commands there. You may be speaking too The microphone for the system is either in soon or at the wrong your rear view mirror or in the headliner just time. above the windshield. You may be using the Review the media voice commands at the wrong voice commands. beginning of the media section. You may not be saying SYNC does not the name exactly as the understand the system saved it. name of a song or artist. Say the song or artist exactly as the system saved it. If you say, "Play Artist Prince", the system does not play music by Prince and the Revolution or Prince and the New Power Generation. Make sure you are saying the complete title such as "California remix featuring Jennifer Nettles". If the song titles are in capital letters, you have to spell them. LOLA requires you to say "L-O-L-A". The system may not be reading the name the Do not use special characters in the title, same way you are saying as the system does not recognize them. it. SYNC does not understand or is calling the You may be using the wrong contact wrong voice commands. when I want to make a call. Review the cell phone voice commands at the beginning of the cell phone section. You can also use the cell phone and media suggestion lists to get a list of possible suggestions when the system cannot fully understand you. See Using Voice Recognition (page 224). 257 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice command issues Issue Possible cause Possible solution You may not be saying the name exactly as the system saved it. Make sure you are saying the name exactly as the system saved it. For example, if the contact name is Joe Wilson, say "Call Joe Wilson". The system works better if you list full names such as "Joe Wilson" rather than "Joe". Contacts in your phonebook may be very short and similar or they may contain special characters. Do not use special characters such as 123 or ICE as the system does not recognize them. Your phonebook contacts may be in capital letters. If the contacts are in capital letters, you have to spell them. JAKE requires you to say "Call J-A-K-E". SYNC applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone. The SYNC voice control system is having trouble recognizing foreign names stored on my cell phone. You may be saying the foreign names using the currently selected language for SYNC. The SYNC voice control system is having trouble recognizing foreign tracks, artists, albums, genres and playlist names from my media player or USB flash drive. You may be saying the foreign names using the currently selected language for SYNC. Helpful Hint: You can select your contact manually. Press PHONE. Select the option for phonebook and then contact name. Press the soft-key option to hear it. SYNC will read the contact name to you, giving you some idea of the pronunciation it is expecting. SYNC applies the phonetic pronunciation rules of the selected language to the names stored on your media player or USB flash drive. It is able to make some exceptions for very popular artist names (for example, U2) such that you can always use the English pronunciation for these artists. 258 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ Voice command issues Issue Possible cause Possible solution SYNC uses a synthetically generated voice rather than pre-recorded human voice. The system generates voice prompts and SYNC uses text-tothe pronuncispeech voice prompt ation of some technology. words may not be accurate for my language. My previous Bluetooth voice control system allowed me to control the radio, CD, and climate control systems. Why can I not control these systems with SYNC? SYNC offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example," play artist Madonna). The focus of SYNC is to control your mobile devices and the content stored on them. SYNC offers significant capability beyond the previous system such as dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, " play artist Madonna). 259 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ General Issue The language selected for the instrument cluster and information and entertainment display does not match the SYNC language (phone, USB, Bluetooth audio, voice control and voice prompts). Possible cause Possible solution SYNC only supports four languages in a single module for text display, voice control and voice prompts. The country where you bought your vehicle dictates the four languages based on the most popular languages spoken. If the selected language is not available, SYNC remains in the current active language. SYNC does not support the currently selected language for the instrument cluster and inform- SYNC offers several new voice control ation and entertainment features for a wide range of languages. display. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, play artist Madonna). 260 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ AppLink issues Issue Possible cause(s) Possible solution(s) AppLink Mobile An AppLink capable Applications: phone is not connected When I select to SYNC. "Find New Apps," SYNC does not find any applications. Ensure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, ensure your phone is paired and connected to SYNC in order to find AppLink-capable apps on your device. iPhone users must also connect to SYNC's USB port with an Apple USB cable. My phone is connected, but I still cannot find any apps. AppLink-enabled apps are not installed and running on your mobile device. Ensure you have downloaded and installed the latest version of the app from your phone's app store. Ensure the app is running on your phone. Some apps require you to register or login on the app on the phone before using them with AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my app(s) are running, but I still cannot find any apps. Sometime apps do not properly close and reopen their connection to SYNC, over ignition cycles, for example. Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle. On an Android device, if apps have an "Exit' or 'Quit' option, select that then restart the app. If the app does not have that option, you can also manually "Force Close" the app by going to the phone's settings menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC's Mobile App's Menu. 261 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing SYNC™ AppLink issues Issue Possible cause(s) Possible solution(s) My Android phone is connected, my app(s) are running, I restarted them, but I still cannot find any apps. There is a bluetooth bug on some order versions of the Android OS that may cause apps that were found on your previous vehicle drive to not be found again if you have not turned off bluetooth. Reset the Bluetooth on your phone by turning it off and then turning Bluetooth back on. If you are in your vehicle, SYNC should be able to automatically re-connect to your phone if you press the "Phone" button. My iPhone The USB connection to phone is SYNC may need to be connected, my reset. app is running, I restarted the app but I still cannot find it on SYNC. Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. I have an The bluetooth volume on Android phone. the phone may be low. I found and started my media app on SYNC, but there is no sound or the sound is very low. Try increasing the Bluetooth volume of the device by using the device's volume control buttons which are most often found on the side of the device. I can only see some of the AppLink apps running on my phone listed in SYNC's Mobile Apps Menu. Force close or uninstall the apps you do not want SYNC to find. If the app has a "Ford SYNC" setting, disable that setting in the app's settings menu on the phone. Some Android devices have a limited number of bluetooth ports apps can use to connect. If you have more AppLink apps on your phone than the number of availble Bluetooth ports, you will not see all of your apps listed in SYNC's mobile apps menu. 262 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Press the relevant button on the unit bezel to access the system functions. This will take you into the selected mode. For instructions on how to operate the audio unit and the available navigation features, see the relevant audio unit procedure. See Audio System (page 194). Loading Map Data WARNINGS The indicated maximum speed may not be applicable to your vehicle. It is always your responsibility to control your vehicle, supervise any system and obey the correct speed limit. Failure to do so could result in loss of vehicle control. 1. Load the navigation SD card into the slot. 2. Press the NAV button. The road safety warning confirms the map data import was successful. 3. The system is now ready to use. For map updates and system upgrades, see an authorized dealer. The front glass on the liquid crystal display may break if hit with a hard object. If the glass breaks, do not touch the liquid crystalline material. In case of contact with the skin, wash immediately with soap and water. Note: You can only use Ford licensed data. Road Safety WARNING Note: Do not switch the ignition on or attempt to start the engine while the software is updating. Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: Do not clean the unit with solvents or aerosol cleaning agents. Use only a damp cloth. Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Note: The SD card slot is spring-loaded. To remove the SD card, push the card in and release it. Do not attempt to remove the card without first pushing it in. This could cause damage. 263 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Note: You are ultimately responsible for the safe operation of your vehicle and must evaluate whether it is safe to follow route suggestions. Navigation features are provided only as an aid. Driving decisions based on observations of local conditions and existing traffic regulations must be observed. Do not follow route suggestions if they would result in an unsafe or illegal maneuver, an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate due to errors, changes in roads, traffic or driving conditions. Safety Information If detailed viewing of route instructions is necessary, pull off the road when it is safe to do so and park your vehicle. Setting a Route Note: After the first entry, the country selected will remain the default option until you manually change it. Press the NAV button and select: Message Action Destination input Starting at the top, select the country followed by either the postcode or city and street name, together with the house number or intersection. Use the arrow buttons to enter the destination details. Start guidance Select this after entering sufficient information. The route is calculated and the screen returns to the main navigation screen. If prompted, select the type of route you require first. Follow the screen and voice prompts to reach your destination. Note: If you only need to navigate to a district, within a city for example, just enter the district name and start guidance. Note: If required you can select different character screens by using the up and down arrow buttons. You can access the menu using the information and entertainment display control. See Information Displays (page 59). Menu Structure Note: If you only need to navigate to a city center, just enter the city name and start guidance. For a description on some menu items refer to the relevant table. Note: Some options may appear slightly different or not at all if the items are optional. Message Route Active guidance Route sections list Block next section 264 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Message Unblock route sections Destination input Country City/postcode Street District Start guidance Traffic TA TMC for route All TMC Block next section Route sections list Unblock route sections Home address Start guidance Change address Last destinations Favourites Favourites (A-Z) Points of interest POIs nearby Near destination Along motorway POIs near address Search by name Tour planning New tour Stored tours Store position Route options Route: Eco Fast Short 265 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Message Always ask Driver: Leisurely Normal Fast Eco settings Trailer: Roof box Dynamic Motorway Tunnel Ferry/motorail Toll Seasonal roads Toll sticker Special functions GPS info System info Enter position Demo mode Route Options Press the NAV button and scroll to route options. You can then set your route options for any of the following. Message Route: Always ask Description and Action Select to make sure that you are always given the choice of route option for your journey. Eco Uses the most fuel efficient route. Your driving style will influence this. Fast Uses the fastest route possible. 266 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Message Short Driver: Eco settings Description and Action Uses the shortest distance possible. Leisurely This option will calculate your time of arrival based on a leisurely drive to the destination. Normal This option will calculate your time of arrival based on a normal drive to the destination. Fast This option will calculate your time of arrival based on a fast drive to the destination. Trailer: Use this feature to change the economy settings of your journey relating to whether or not you are towing a trailer and if so the size of trailer being towed. Roof box Use this feature to change the economy settings of your journey relating to the use of a roof box. Dynamic When switched on, and if the unit is receiving a valid traffic message channel signal, the route will be automatically updated to take into account real time traffic incidents or congestion. This feature can be useful in avoiding delays or hold ups on journeys. Motorway When switched off the system will avoid freeways on your route and automatically update your route distance and timings. Tunnel When switched off the system will avoid tunnels on your route and automatically update your route distance and timings. Ferry/motorail When switched off the system will avoid ferry crossings and car train facilities on your route and automatically update your route distance and timings. 267 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Message Description and Action Toll When switched off the system will avoid toll roads on your route and automatically update your route distance and timings. Seasonal roads When switched off the system will avoid seasonal roads (for example, mountain passes) on your route and automatically update your route distance and timings. Toll sticker When switched off the system will avoid toll routes and automatically update your route distance and timings. Setting Your Navigation Preferences Information Press the information button to view details of your current location or journey. During active route guidance pressing this button will repeat the last navigation instruction. Select settings for the system to take into account when planning your route. Press the NAV button and choose any of the following options. Message Description and Action Destination input Enter your destination details (for example enter city names, enter street names or pick a place from a map). Traffic Choose how you want the system to handle traffic problems along your route (for example, block sections on route). Home address See the location on the map currently stored as the home position. Only one entry can be saved as the home address. Last destinations Access a history of previous destinations entered in the system. Select the required repeat destination from the list. Favourites See a list of your saved favorites. Points of interest Search for and select points of interest nearby, on your route or at your destination. You can search by name or by category. Tour planning Set up and store a new tour by entering a number of different destinations and select the order in which you wish to visit them. You can also modify an existing tour or recall a previous tour. The system will automatically calculate and display your chosen journey. 268 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Message Description and Action Store position Store and name your current position. This will automatically save in your favorites. Route options Set your route options from the available list. Special functions Select GPS and system information or a demonstration of the system functionality. Select a demonstration mode where the system will simulate a journey whilst the vehicle is stationary. You can manually select a vehicle start position. Press the MENU button, select the navigation option and choose any of the following options. Message Description and Action Route options Set your route options. Map display Customize the map display for your journey (for example arrows on map, arrival times and map content). Assistance options Customize display information for your journey (for example signs, lanes and speed limits). Turn the hazard warning feature on or off. Personal data Delete personal data (for example your home address). Reset all settings Reset the navigation settings. 3. Enter the required details using the arrow buttons. 4. Press the store function button. Note: If you select store position, this will also save the destination in your favorites. Storing Your Home Address 1. Press the NAV button. 2. Select the home address option. 3. Enter the required details using the arrow buttons. 4. Press the confirm function button. Note: Your last destination will automatically display if you go to change your home address. Selecting a Favorite 1. Press the NAV button. 2. Select the favorites option. 3. Scroll to the required destination using the arrow buttons. 4. Press the OK button to start navigation. Adding a Favorite 1. Press the NAV button. 2. Scroll to the destination input option. 269 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Adjusting the Navigation Voice Level Nav Audio Mixing You can adjust the voice prompt level during an active voice prompt by using the volume control. This feature allows you to adjust the volume mix between the audio unit and navigation voice level. Note: During active route guidance pressing the information button will repeat the last navigation instruction. Tolerant Destination Input This function will search a number of destinations with a similar spelling to what you have entered. This is helpful if you are unsure on how to spell a destination. Message Tolerant Action Press the NAV button and scroll to this destination input option before entering your destination details. Then begin to input your destination. Press the OK button. The system will search for destinations with similar spellings. Use the arrow buttons to select a destination from the list and press the OK button to confirm your destination. Map scale settings may be set between 0.05 miles to 500 miles or 50 meters to 500 kilometers, with an auto setting on the top. The auto setting continuously changes the map scale according to vehicle speed and the road type being driven. Route Displays You can use the arrow buttons to change the view to 2D, turn-by-turn, 3D or a clean view. Map Display Press the MAP button to view map mode. This view will show your current location with your vehicle in the center shown as an arrow surrounded by a circle. The arrow will face in the direction of travel. Zoom This feature will automatically increase the zoom on the map display at times when you are required to make a turn, or perform more complex maneuvers. Shortly after the zoom scale will return to the previous level when in auto mode. The information on the top line gives the name of the current road, or the next road to take if a turn is approaching. Manual: Press function button one and adjust the setting using the left or right arrow buttons. Press OK to confirm your setting. You can change the way the map is displayed by altering the zoom and orientation settings. Press function button one. The current map scale is shown on the display. Auto: Press function button one and using the up or down arrow key select the auto option. Press OK to confirm your setting. 270 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Navigation Move Once an active route is underway, guidance will be given by on-screen information and voice prompts. Whichever audio source you wish to leave the unit in, basic turn by turn and distance information will remain on the screen in the form of a graphic inset. You do not need to leave the unit on the main navigation screen when you are navigating a route. Press the MAP button at any time to return to the main navigation screen. Slightly more detailed information on your route may be available using the main navigation screen if required. When you are in map mode, press function button two. You can now use the arrow buttons on the audio unit to move around the map. Press function button two again to return to the original view. Navigation Display After commencing a navigation route, the default screen is the main navigation screen. Hazard Spot Warning The system supports a hazard spot warning feature which informs you with visible and audible feedback about hazardous traffic areas. Message Assistance options Description You can switch the system on and off using the information and entertainment display menu. Refer to this option in the navigation menu. Note: This feature is only available in certain countries. SD Logo is a trademark. The navigation software is based in part on the work of the FreeType team © 2006 Navigation Map Updates The navigation software is based in part on the work of the independent JPEG Group. Annual navigation map updates are available for purchase. See an authorized dealer. Type Approvals 271 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices ELECTROMAGNETIC COMPATIBILITY WARNINGS Do not mount any transceiver, microphones, speakers, or any other item in the deployment path of the airbag system. WARNINGS Your vehicle has been tested and certified to legislation relating to electromagnetic compatibility (72/245/EEC, UN ECE Regulation 10 or other applicable local requirements). It is your responsibility to make sure that any equipment you have fitted complies with applicable local legislation. Have any equipment fitted by an authorized dealer. Do not fasten antenna cables to original vehicle wiring, fuel pipes and brake pipes. Keep antenna and power cables at least 4 inches (10 centimeters) from any electronic modules and airbags. Note: Only fit antennae in the positions shown to the roof of your vehicle. Radio frequency transmitter equipment (e.g. cellular telephones, amateur radio transmitters etc.) may only be fitted to your vehicle if they comply with the parameters shown in the table below. There are no special provisions or conditions for installations or use. 272 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices Frequency Band Maximum output power Watt (Peak MHz RMS) Antenna Positions 1 – 30 50 W 1, 2, 3 30 – 54 50 W 1, 2, 3 68 – 87.5 50 W 1, 2, 3 142 – 176 50 W 1, 2, 3 380 – 512 50 W 1, 2, 3 806 – 940 10 W 1, 2, 3 1200 – 1400 10 W 1, 2, 3 1710 – 1885 10 W 1, 2, 3 1885 – 2025 10 W 1, 2, 3 Note: After the installation of radio frequency transmitters, check for disturbances from and to all electrical equipment in your vehicle, both in the standby and transmit modes. END USER LICENSE AGREEMENT Check all electrical equipment: • with the ignition on • with the engine running • during a road test at various speeds. • SYNC® End User License Agreement (EULA) Check that electromagnetic fields generated inside your vehicle cabin by the transmitter installed do not exceed applicable human exposure requirements. You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, 273 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices • • • and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties. The MS SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by FORD MOTOR COMPANY. The additional software and systems of FORD MOTOR COMPANY origin, as well as associated media, printed materials, and "online" or electronic documentation ("FORD SOFTWARE") are protected by international intellectual property laws and treaties. The FORD SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE and/or FORD SOFTWARE may interface with and/or communicate with, or may be later upgraded to interface with and/or communicate with additional software and/or systems provided by third party software and service suppliers. The additional software and services of third party origin, as well as associated media, printed materials, and "online" or electronic documentation ("THIRD PARTY SOFTWARE") are protected by international intellectual property laws and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All rights reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as "SOFTWARE". IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT ("EULA") DO NOT USE THE DEVICE OR COPY THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE: This EULA grants you the following license: • You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and/or services provide by or through FORD MOTOR COMPANY or its third party software and service providers. Description of Other Rights and Limitations • • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process. Limitations on Reverse Engineering, Decompilation and Disassembly: You may not reverse engineer, decompile, or disassemble nor permit others to reverse engineer, decompile or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. 274 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices • • • • • Limitations on Distributing, Copying, Modifying and Creating Derivative Works: You may not distribute, copy, make modifications to or create derivative works based on the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Single EULA: The end user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE. SOFTWARE Transfer: You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades, and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE. Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property, included copyrighted content. Portions of the SOFTWARE on your DEVICE use WMDRM software to access WMDRM-protected content. If the WMDRM software fails to protect the • content, content owners may ask Microsoft to revoke the SOFTWARE's ability to use WMDRM to play or copy protected content. This action does not affect unprotected content. When your DEVICE downloads licenses for protected content, you agree that Microsoft may include a revocation list with the licenses. Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services suppliers, their affiliates and/or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may disclose this information to others, but not in a form that personally identifies you. 275 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices • • Internet-Based Services Components: The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service suppliers, their affiliates and/or their designated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE. Additional Software/Services: The SOFTWARE may permit FORD MOTOR COMPANY, third party software and service suppliers, MS, Microsoft Corporation, their affiliates and/or their designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components"). FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or their designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. • If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. • If MS, Microsoft Corporation, their affiliates and/or their designated agent make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s). Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent. Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by MS, Microsoft Corporation, their affiliates and/or their designated agent. Obligation to Drive Responsibly: You recognize your obligation to drive responsibly and keep attention on the road. You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled "For Upgrade Purposes Only" or "For Recovery Purposes Only" you may install one (1) copy of such 276 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices SOFTWARE onto the DEVICE as a replacement copy for the existing SOFTWARE, and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade SOFTWARE. the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/. INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS, Microsoft Corporation, FORD MOTOR COMPANY, or their affiliates or suppliers. The SOFTWARE is licensed, not sold. You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers. PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE. Should you have any questions concerning this EULA, or if you desire to contact FORD MOTOR COMPANY for any other reason, please refer to the address provided in the documentation for the DEVICE. No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00). EXPORT RESTRICTIONS: You acknowledge that the SOFTWARE is subject to U.S. and European Union export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including 277 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices • THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. Keep User's Guide in vehicle: When kept in the vehicle, the User's Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User's Guide and read its instructions and safety information carefully. Adobe Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe Systems Incorporated. This [Licensee Product] contains [Adobe® Flash® Player] [Adobe® AIR®] software under license from Adobe Systems Incorporated, Copyright ©1995-2009 Adobe Macromedia Software LLC. All rights reserved. Adobe, Flash and AIR are trademarks of Adobe Systems Incorporated. WARNING Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. End User Notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action. General Operation Voice Command Control: Functions within the Windows Automotive-based system may be accomplished using only voice commands. Using voice commands while driving allows you to operate the system without removing your hands from the wheel. Read and follow instructions: Before using your Windows Automotive- based system, read and follow all instructions and safety information provided in this end user manual ("User's Guide"). Not following precautions found in this User's Guide can lead to an accident or other serious consequences. Prolonged Views of Screen: Do not access any function requiring a prolonged view of the screen while you are driving. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. 278 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. Route Safety: Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver, if you would be placed in an unsafe situation, or if you would be directed into an area that you consider unsafe. The driver is ultimately responsible for the safe operation of the vehicle and therefore, must evaluate whether it is safe to follow the suggested directions. Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors. Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Navigation Features: Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Emergency Services: Do not rely on any navigation features included in the system to route you to emergency services. Ask local authorities or an emergency services operator for these locations. Not all emergency services such as police, fire stations, hospitals and clinics are likely to be contained in the map database for such navigation features. Distraction Hazard: Any navigation features may require manual (non-verbal) setup. Attempting to perform such set-up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences. Stop the vehicle in a safe and legal manner before attempting these operations. TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software. Let Your Judgment Prevail: Any navigation features are provided only as an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. Any such feature is not a substitute for your personal judgment. Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices. TeleNav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy. 279 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices 1. Safe and Lawful Use 3. Software License You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention, and you therefore agree to comply with the following when using the TeleNav Software: (a) observe all traffic laws and otherwise drive safely; (b) use your own personal judgment while driving. If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe, do not follow such instructions; (c) do not input destinations, or otherwise manipulate the TeleNav Software, unless your vehicle is stationary and parked; (d) do not use the TeleNav Software for any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful purposes, or in any manner inconsistent with this Agreement; (e) arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secure manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device (such as an airbag). Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software. This license shall terminate upon any termination or expiration of this Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties. 3.1 License Limitations You agree not to do any of the following: (a) reverse engineer, decompile, disassemble, translate, modify, alter or otherwise change the TeleNav Software or any part thereof; (b) attempt to derive the source code, audio library or structure of the TeleNav Software without the prior express written consent of TeleNav; (c) remove from the TeleNav Software, or alter, any of TeleNav's or its suppliers' trademarks, trade names, logos, patent or copyright notices, or other notices or markings; (d) distribute, sublicense or otherwise transfer the TeleNav Software to others, except as part of your permanent transfer of the TeleNav Software; or (e) use the TeleNav Software in any manner that (i) infringes the intellectual property or proprietary rights, rights of publicity or privacy or other rights of any party, (ii) violates any law, statute, ordinance or regulation, including but not limited to laws and regulations related to spamming, privacy, consumer and child protection, obscenity or defamation, or (iii) is harmful, threatening, abusive, harassing, tortuous, You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2. Account Information You agree: (a) when registering the TeleNav Software, to provide TeleNav with true, accurate, current, and complete information about yourself, and (b) to inform TeleNav promptly of any changes to such information, and to keep it true, accurate, current and complete. 280 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices defamatory, vulgar, obscene, libelous, or otherwise objectionable; and (f) lease, rent out, or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav. PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you. 4. Disclaimers 5. Limitation of Liability To the fullest extent permissible pursuant to applicable law, in no event will TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software. TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software. Such data may not always reflect reality due to, among other things, road closures, construction, weather, new roads and other changing conditions. You are responsible for the entire risk arising out of your use of the TeleNav Software. For example but without limitation, you agree not to rely on the TeleNav Software for critical navigation in areas where the well-being or survival of you or others is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING IN EACH CASE, BUT NOT LIMITED TO, DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION OR THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE, EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV'S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A 281 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices 6. Arbitration and Governing Law cease all use of the TeleNav Software. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California. The arbitrator shall apply the Commercial Arbitration Rules of the American Arbitration Association, and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties. You expressly agree to waive your right to a jury trial. 8. Miscellaneous 8.1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof. 8.2 Except for the limited licenses expressly granted in this Agreement, TeleNav retains all right, title and interest in and to the TeleNav Software, including without limitation all related intellectual property rights. No licenses or other rights which are not expressly granted in this Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. To the extent judicial action is necessary in connection with the binding arbitration, both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. 8.3 By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, "Notices") electronically. TeleNav may provide such Notices by posting them on TeleNav's Website or by downloading such Notices to your wireless device. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the TeleNav Software. 7. Assignment You may not resell, assign, or transfer this Agreement or any of your rights or obligations, except in totality, in connection with your permanent transfer of the TeleNav Software, and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to TeleNav, in which case you and all other parties shall immediately 282 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices 8.4 NavTeq End User License Agreement TeleNav's or your failure to require performance of any provision shall not affect that party's right to require performance at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself. END USER TERMS The content provided ("Data") is licensed, not sold. By opening this package, or installing, copying, or otherwise using the Data, you agree to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you are not permitted to install, copy, use, resell or transfer the Data. If you wish to reject the terms of this agreement, and have not installed, copied, or used the Data, you must contact your retailer or NAVTEQ North America, LLC ("NT") within thirty (30) days of purchase for a refund of your purchase price. To contact NT, please visit www.navteq.com. 8.5 If any provision herein is held unenforceable, then such provision will be modified to reflect the intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect The Data is provided for your personal, internal use only and may not be resold. It is protected by copyright, and is subject to the following terms (this "End User License Agreement") and conditions which are agreed to by you, on the one hand, and NAVTEQ North America, LLC ("NT") and its licensors (including their licensors and suppliers) on the other hand. 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this Agreement. As used in this Agreement, the words "include" and "including" and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words "without limitation". The Data for areas of Canada includes information taken with permission from Canadian authorities, including: © Her Majesty the Queen in Right of Canada, © Queen's Printer for Ontario, © Canada Post Corporation, GeoBase®. 9. Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users. This Agreement includes end-user terms applicable to these companies (included at the end of this Agreement), and thus your use of the TeleNav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to TeleNav's third party vendor licensors: NT holds a nonexclusive license from the United States Postal Service ® to publish and sell ZIP+4 ® information. © United States Postal Service ® 2009. Prices are not established, controlled or approved by the United States Postal Service ® The following trademarks and registrations are owned by the USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain Data from Instituto Nacional de Estadística y Geografía. 283 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices TERMS AND CONDITIONS real time route guidance, fleet management or similar applications; or (b) with, or in communication with, including without limitation, cellular phones, palmtop and handheld computers, pagers, and personal digital assistants or PDAs. License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes. Except as otherwise set forth herein, you agree not to otherwise reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of this Data, and may not transfer or distribute it in any form, for any purpose, except to the extent permitted by mandatory laws. WARNING This Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic Data, any of which may lead to incorrect results. License Limitations on Transfer: Your limited license does not allow transfer or resale of the Data, except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if: (a) you retain no copies of the Data; (b) the recipient agrees to the terms of this End User License Agreement; and (c) you transfer the Data in the exact same form as you purchased it by physically transferring the original media (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof. No Warranty: This Data is provided to you "as is" , and you agree to use it at your own risk. NT and its licensors (and their licensors and suppliers) make no guarantees, representations or warranties of any kind, express or implied, arising by law or otherwise, including but not limited to, content, quality, accuracy, completeness, effectiveness, reliability, fitness for a particular purpose, usefulness, use or results to be obtained from this Data, or that the Data or server will be uninterrupted or error free. Disclaimer of Warranty: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some States, Territories and Countries do not allow certain warranty exclusions, so to that extent the above exclusion may not apply to you. Additional License Limitations: Except where you have been specifically licensed to do so by NT in a separate written agreement, and without limiting the preceding paragraph, your license is conditioned on use of the Data as prescribed in this agreement, and you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation, positioning, dispatch, Disclaimer of Liability: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE 284 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA, ANY DEFECT IN THIS DATA, OR THE BREACH OF THESE TERMS OR CONDITIONS, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some States, Territories and Countries do not allow certain liability exclusions or damages limitations, so to that extent the above may not apply to you. Entire Agreement: These terms and conditions constitute the entire agreement between NT (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter. Severability: You and NT agree that if any portion of this agreement is found illegal or unenforceable, that portion shall be severed and the remainder of the Agreement shall be given full force and effect. Governing Law: The above terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the United Nations Convention for Contracts for the International Sale of Goods, which is explicitly excluded. You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes, claims and actions arising from or in connection with the Data provided to you hereunder. Export Control: You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with, and with all licenses and approvals required under, applicable export laws, rules and regulations, including but not limited to the laws, rules and regulations administered by the Office of Foreign Assets Control of the U.S. Department of Commerce and the Bureau of Industry and Security of the U.S. Department of Commerce. To the extent that any such export laws, rules or regulations prohibit NT from complying with any of its obligations hereunder to deliver or distribute Data, such failure shall be excused and shall not constitute a breach of this Agreement. Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a "commercial term" as that term is defined at 48 C.F.R. ("FAR") 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following "Notice of Use", and be treated in accordance with such Notice: NOTICE OF USE CONTRACTOR (MANUFACTURER/SUPPLIER) NAME: 285 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices Gracenote® End User License Agreement (EULA) NAVTEQ CONTRACTOR (MANUFACTURER/SUPPLIER) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 ("Gracenote"). ADDRESS: 425 West Randolph Street, Chicago, IL 60606. The software from Gracenote (the "Gracenote Software") enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information ("Gracenote Data") from online servers ("Gracenote Servers"), and to perform other functions. You may use Gracenote Data only by means of the intended End User functions of this device. This Data is a commercial item as defined in FAR 2.101 and is subject to the End User License Agreement under which this Data was provided. © 2011 NAVTEQ. All rights reserved. If the Contracting Officer, federal government agency, or any federal official refuses to use the legend provided herein, the Contracting Officer, federal government agency, or any federal official must notify NAVTEQ prior to seeking additional or alternative rights in the Data. This device may contain content belonging to Gracenote's providers. If so, all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote. Wi-Fi hotspot data provided by JiWire, © 2013 JiWire. You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY PERMITTED HEREIN. Gracenote® Copyright CD and music-related data from Gracenote, Inc., copyright© 2000-2007 Gracenote. Gracenote Software, copyright © 2000-2007 Gracenote. This product and service may practice one or more of the following U.S. Patents #5,987,525, #6,061,680, #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6.240,459, #6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. Gracenote and CDDB are registered trademarks of Gracenote. The Gracenote logo and logotype, and the "Powered by Gracenote™" logo are trademarks of Gracenote. You agree that your non-exclusive licenses to use the Gracenote Content, Gracenote Data, the Gracenote Software, and Gracenote Servers will terminate if you violate these restrictions. If your licenses terminate, you agree to cease any and all use of the Gracenote Content, Gracenote 286 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices Data, the Gracenote Software, and Gracenote Servers. Gracenote, respectively, reserve all rights in Gracenote Data, the Gracenote Software, and the Gracenote Servers and Gracenote Content, including all ownership rights. Under no circumstances will either Gracenote become liable for any payment to you for any information that you provide, including any copyrighted material or music file information. You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company's own name. UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER. Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy. © Gracenote 2007. THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. 287 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Appendices The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 288 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index A Audio Unit - Vehicles With: AM/FM/CD/ Digital Audio Broadcast (DAB) Radio/ SYNC............................................................200 A/C See: Replacement Parts Recommendation..............................................8 Alternative Frequencies..................................204 Automatic Volume Control...........................204 Autostore Control..............................................203 News Broadcasts..............................................204 Radio Button.......................................................202 Regional Mode...................................................205 Sound Button......................................................202 Station Preset Buttons....................................203 Station Tuning Control....................................203 Traffic Information Control............................203 Adjusting the Steering Wheel....................37 Air Conditioning Audio Unit - Vehicles With: AM/FM/ CD....................................................................195 See: Climate Control...........................................72 Alternative Frequencies...................................199 Automatic Volume Control............................199 Autostore Control..............................................198 News Broadcasts...............................................199 Radio Button.........................................................197 Regional Mode...................................................200 Sound Button.......................................................197 Station Preset Buttons.....................................198 Station Tuning Control......................................197 Traffic Information Control.............................198 See: Climate Control...........................................72 About This Manual...........................................5 ABS See: Brakes............................................................110 ABS driving hints See: Hints on Driving With Anti-Lock Brakes.................................................................110 Accessories Air Vents.............................................................72 Center Air Vents.....................................................72 Side Air Vent...........................................................73 Alarm See: Anti-Theft Alarm........................................36 Anti-Theft Alarm............................................36 Arming the Alarm.................................................36 Disarming the Alarm...........................................36 Appendices.....................................................272 Ashtray...............................................................93 At a Glance........................................................10 Audio Unit - Vehicles With: Digital Audio Broadcast (DAB) Radio/Navigation System/SYNC............................................205 Front Exterior Overview......................................10 Instrument Panel Overview...............................12 Vehicle Interior Overview.....................................11 Alternative Frequencies...................................210 Automatic Volume Control...........................209 Autostore Control.............................................208 Digital Signal Processing................................209 News Broadcasts...............................................210 Radio Button........................................................207 Regional Mode.....................................................210 Sound Button......................................................207 Station Preset Buttons....................................208 Station Tuning Control....................................208 Traffic Information Control............................208 Audible Warnings and Indicators.............58 Airbag Secondary Warning..............................58 Auto-Start-Stop...................................................58 Door Ajar.................................................................58 Emergency Door Open.......................................58 Exterior Lamps On...............................................58 Over Speed Warning...........................................58 Parking Brake On..................................................58 Safety Belt Minder...............................................58 Audio Control...................................................37 Type 1.........................................................................37 Type 2.......................................................................38 Audio Input Jack............................................221 Audio System.................................................194 General Information..........................................194 Audio Troubleshooting...............................222 289 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index C Audio Unit - Vehicles With: Digital Audio Broadcast (DAB) Radio............................211 Alternative Frequencies....................................215 Bluetooth Audio Streaming............................218 Declaration of Conformity...............................219 iPod..........................................................................218 Making and Receiving Calls.............................217 News Broadcasts................................................214 Phone......................................................................215 Phone Menu Options.........................................217 Radio Button.........................................................213 Regional Mode.....................................................215 Set Button..............................................................213 Station Preset Buttons.....................................213 Station Tuning Control......................................213 Traffic Information Control.............................214 USB..........................................................................218 Capacities and Specifications................189 Technical Specifications.................................190 Car Wash See: Cleaning the Exterior.................................171 Catalytic Converter......................................104 Driving with a Catalytic Converter...............104 Changing a Bulb............................................162 Central High Mounted Brake Lamp.............166 Front Fog Lamps................................................165 Headlamp..............................................................163 Interior Lamp.......................................................166 License Plate Lamp...........................................166 Reading Lamps....................................................167 Rear Lamps...........................................................165 Side Repeater......................................................164 Sun Visor Mirror Lamp.......................................167 Autolamps........................................................44 Automatic High Beam Control..................45 Changing a Fuse............................................152 Changing a Road Wheel.............................181 Activating the System........................................46 Manually Overriding the System....................47 Setting the System Sensitivity........................47 Front Jacking Points..........................................184 Installing a Road Wheel...................................186 Lug Nuts.................................................................182 Rear Jacking Points............................................184 Removing a Road Wheel.................................185 Stowing the Wheel............................................186 Vehicle Jack..........................................................183 Vehicles with a Spare Wheel.........................182 Auto-Start-Stop...........................................100 Switching the System Off and On................101 Using Start-Stop................................................100 Autowipers.......................................................40 Auxiliary Heater...............................................77 Fuel Operated Heater (Aux Heater Mode)..................................................................80 Fuel Operated Parking Heater..........................77 Changing the 12V Battery..........................158 Installing the Battery........................................160 Removing the Battery.......................................158 Auxiliary Power Points..................................91 AC Power Point......................................................91 Locations..................................................................91 Changing the Wiper Blades.......................161 Changing the Rear Window Wiper Blade...................................................................161 Changing the Windshield Wiper Blades.................................................................161 B Bonnet Lock Checking the Wiper Blades......................160 Child Safety.......................................................16 Child Safety Locks..........................................23 See: Opening and Closing the Hood...........153 Bottle Holder...................................................93 Brake and Clutch Fluid Check..................157 Brakes................................................................110 Left-Hand Side......................................................23 Right-Hand Side...................................................23 General Information...........................................110 Child Seat Positioning..................................20 Cigar Lighter.....................................................92 Cleaning the Alloy Wheels.........................172 Breaking-In......................................................135 Brakes and Clutch..............................................135 Engine.....................................................................135 Tires.........................................................................135 Bulb Specification Chart...........................168 290 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index E Cleaning the Exterior.....................................171 Body Paintwork Preservation..........................171 Cleaning the Chrome Trim................................171 Cleaning the Headlamps...................................171 Cleaning the Rear Window...............................171 Eco Mode.........................................................125 Resetting Eco Mode...........................................126 Type 1.......................................................................126 Type 2 and 3.........................................................126 Cleaning the Interior......................................171 Instrument Cluster Screens, LCD Screens and Radio Screens..........................................171 Rear Windows......................................................172 Safety Belts............................................................171 Economical Driving......................................135 Clock...................................................................66 Accessories...........................................................136 Anticipation..........................................................136 Efficient Speed....................................................136 Electrical Systems..............................................136 Gear Shifting.........................................................135 Tire Pressures.......................................................135 Type 1........................................................................66 Type 2.......................................................................66 Electromagnetic Compatibility...............272 End User License Agreement..................273 Climate Control...............................................72 Principle of Operation.........................................72 Cold Weather Precautions........................136 Coolant Check SYNC® End User License Agreement (EULA)...............................................................273 See: Engine Coolant Check............................156 Engine Block Heater.....................................98 Cornering Lamps............................................48 Cruise Control..................................................38 Using the Engine Block Heater.......................99 Engine Coolant Check................................156 Principle of Operation........................................119 Adding Engine Coolant.....................................156 Cruise control Engine Immobilizer See: Using Cruise Control.................................119 See: Passive Anti-Theft System.....................36 Cup Holders......................................................93 Engine Oil Check...........................................155 Adding Engine Oil...............................................155 D Engine Oil Dipstick.......................................155 Event Data Recording Data Recording..................................................7 Daytime Running Lamps.............................45 See: Data Recording...............................................7 Exterior Mirrors................................................52 Daytime Running Lamps...................................45 Fold-Away Exterior Mirrors...............................52 Power Exterior Mirrors........................................52 Power Folding Mirrors.........................................52 Diesel Particulate Filter................................97 Regeneration..........................................................97 Digital Radio..................................................220 Direction Indicators.......................................49 DPF F See: Diesel Particulate Filter............................97 Fastening the Safety Belts..........................24 Draining the Fuel Filter Water Trap........158 Driver Airbag.....................................................27 Driver Alert.......................................................122 Using Safety Belts During Pregnancy...........24 First Aid Kit......................................................138 Flat Tire Inflation Principle of Operation.......................................122 Using Driver Alert................................................123 See: Temporary Mobility Kit............................173 Floor Mats.......................................................136 Fog Lamps - Front Driving Aids.......................................................121 Driving Hints....................................................135 Driving Through Water................................136 DRL See: Front Fog Lamps.........................................47 Fog Lamps - Rear See: Rear Fog Lamps..........................................47 See: Daytime Running Lamps.........................45 Folding Tray......................................................93 Front Fog Lamps.............................................47 291 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index Fuel and Refueling.......................................102 Heated Windows and Mirrors....................76 Technical Specifications.................................108 Heated Exterior Mirrors.......................................77 Heated Rear Window..........................................76 Heated Windshield..............................................76 Fuel Burning Heater See: Auxiliary Heater............................................77 Fuel Consumption.......................................106 Heating Calculating Fuel Economy..............................107 Filling the Fuel Tank...........................................107 See: Climate Control...........................................72 Hill Start Assist.............................................109 Fuel Consumption See: Technical Specifications.......................108 Switching the System On and Off...............109 Using Hill Start Assist.......................................109 Fuel Filler Funnel Location........................103 Fuel Quality....................................................103 Hints on Controlling the Interior Climate............................................................74 Long-Term Storage............................................103 Cooling the Interior Quickly...............................75 General Hints..........................................................74 Heating the Interior Quickly..............................74 Maximum Cooling Performance in Instrument Panel or Instrument Panel and Footwell Positions..................................75 Recommended Settings for Cooling ............75 Recommended Settings for Heating............75 Side Window Defogging in Cold Weather...............................................................75 Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures....................................................75 Fuel Shutoff....................................................138 Ignition Switch.....................................................138 Keyless Starting..................................................138 Fuse Box Locations.......................................141 Body Control Module Fuse Box......................141 Engine Compartment Fuse Box.....................141 Passenger Compartment Fuse Box..............141 Pre-fuse Box..........................................................141 Fuses..................................................................141 Fuse Specification Chart...........................142 Body Control Module Fuse Box....................150 Engine Compartment Fuse Box....................142 Passenger Compartment Fuse Box............145 Pre-fuse Box.........................................................149 Hints on Driving With Anti-Lock Brakes.............................................................110 Hood Lock G See: Opening and Closing the Hood...........153 I Gauges...............................................................54 Engine Coolant Temperature Gauge............55 Fuel Gauge..............................................................55 Information Display.............................................54 Ignition Switch................................................96 Information Display Control.......................39 Information Displays.....................................59 General Information on Radio Frequencies...................................................30 Glasses Holder................................................94 General Information............................................59 Information Messages.................................66 Installing Child Seats.....................................16 H Attaching a Child Seat with a Support Leg.........................................................................19 Attaching a Child Seat with Top Tethers..................................................................19 Booster Seats..........................................................17 Child Seats for Different Mass Groups..........16 ISOFIX Anchor Points..........................................18 Handbrake See: Parking Brake................................................111 Hazard Warning Flashers..........................138 Headlamp Exit Delay....................................45 Headlamp Leveling.......................................48 Head Restraints...............................................81 Instrument Cluster.........................................54 Instrument Lighting Dimmer.....................45 Adjusting the Head Restraint..........................82 Removing the Head Restraint.........................82 Heated Seats...................................................90 292 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index Interior Lamps.................................................49 Locking and Unlocking..................................31 Courtesy Lamp......................................................49 Entrance Lamps...................................................50 Reading Lamps.....................................................49 Automatic Locking...............................................33 Automatic Re-Locking........................................33 Automatic Unlocking..........................................33 Configurable Unlocking.....................................34 Double Locking the Doors..................................31 Locking and Unlocking Confirmation............31 Locking and Unlocking the Doors From Inside....................................................................32 Locking the Doors.................................................31 Opening the Double Rear Doors.....................32 Opening the Sliding Door..................................32 Slam Locking..........................................................32 Unlocking the Doors.............................................31 Unlocking the Doors (One-Stage Unlock)................................................................33 Unlocking the Doors (Two-Stage Unlock)................................................................33 Zone Re-Locking...................................................33 Interior Mirror....................................................52 Auto-Dimming Mirror..........................................53 Introduction........................................................5 J Jump Starting the Vehicle.........................138 To Connect the Booster Cables....................139 To Start the Engine............................................140 K Keys and Remote Controls.........................30 L Lane Keeping System.................................124 Locks....................................................................31 Lug Nuts Lane Keeping Alert.............................................124 See: Changing a Road Wheel.........................181 Lighting Control..............................................43 M Headlamp Flasher...............................................44 High Beams............................................................44 Lighting Control Positions.................................43 Parking Lamps......................................................43 Maintenance...................................................153 General Information..........................................153 Lighting..............................................................43 Manual Climate Control...............................73 Manual Liftgate...............................................34 General Information............................................43 Load Carriers Opening and Closing the Liftgate..................34 Manual Seats...................................................82 See: Roof Racks and Load Carriers..............127 See: Roof Racks and Load Carriers - Vehicles With: Integrated Roof Rack........................128 Adjusting the Armrest........................................83 Adjusting the Height of the Driver’s Seat......................................................................83 Adjusting the Lumbar Support.......................82 Moving the Seat Backward and Forward...............................................................82 Recline Adjustment.............................................83 Seat Cushion Adjustment.................................83 Load Carrying..................................................127 General Information...........................................127 Load Retaining Fixtures..............................129 Securing Cargo....................................................130 Manual Transmission.................................109 Selecting Reverse Gear....................................109 Message Center See: Information Displays.................................59 Mirrors See: Heated Windows and Mirrors................76 See: Windows and Mirrors.................................51 Mobile Communications Equipment........8 293 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index N Power Steering Fluid Check......................157 Navigation......................................................263 Power Windows...............................................51 Hazard Spot Warning........................................271 Information..........................................................268 Loading Map Data.............................................263 Menu Structure..................................................264 Navigation Map Updates.................................271 Road Safety.........................................................263 Route Options....................................................266 Setting a Route..................................................264 Setting Your Navigation Preferences.........268 Type Approvals....................................................271 Bounce-Back..........................................................51 Driver Side One-Touch Down...........................51 Driver Side One-Touch Up.................................51 Adding Power Steering Fluid...........................157 R Rear Fog Lamps..............................................47 Rear Loadspace Hatches...........................127 Rear Passenger Climate Controls............76 Rear Seats........................................................85 Accessing the Third Row Seats......................89 Double Cab.............................................................85 Folding the Seat Backrest................................86 Folding the Seat Forward.................................86 Installing the Seats..............................................87 Installing Third Row Seats to the Second Row......................................................................88 Recline Adjustment.............................................85 Removing the Seats............................................87 O Oil Check See: Engine Oil Check.......................................155 Opening and Closing the Hood...............153 Closing the Hood................................................154 Opening the Hood..............................................153 Overhead Console.........................................93 Rear View Camera........................................116 Overhead Storage Compartment..................93 Switching the Rear View Camera Off..........118 Switching the Rear View Camera On...........116 Using the Display..................................................117 Vehicles with Parking Aid.................................118 P Parking Aid.......................................................114 Rear View Camera Switching the Parking Aid System Off........116 See: Rear View Camera.....................................116 Parking Aids.....................................................114 Principle of Operation........................................114 Rear Window Wiper and Washers............41 Parking Brake...................................................111 Passenger Airbag............................................27 Rear Window Washer.........................................42 Rear Window Wiper.............................................41 Reduced Engine Performance.................135 Refueling.........................................................105 Remote Control..............................................30 Removing a Headlamp...............................162 Repairing Minor Paint Damage................172 Replacement Parts Recommendation.........................................8 Switching the Passenger Airbag Off.............28 Switching the Passenger Airbag On.............28 Passive Anti-Theft System.........................36 Arming the Engine Immobilizer......................36 Coded Keys.............................................................36 Disarming the Engine Immobilizer................36 Principle of Operation........................................36 Collision Repairs......................................................8 Scheduled Maintenance and Mechanical Repairs...................................................................8 Warranty on Replacement Parts......................8 PATS See: Passive Anti-Theft System.....................36 Personalized Settings..................................66 Measure Units.......................................................66 Switching Chimes Off........................................66 Replacing a Lost Key or Remote Control............................................................30 Roadside Emergencies...............................138 Roof Racks and Load Carriers..................127 Power Door Locks See: Locking and Unlocking..............................31 Power Seats.....................................................83 Power Lumbar.......................................................85 294 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index Roof Racks and Load Carriers - Vehicles With: Integrated Roof Rack....................128 Switching Off the Engine............................98 Raising and Lowering the Crossbars...........128 Symbols Glossary.............................................5 SYNC™ Applications and Services........................................................238 Vehicles With a Turbocharger.........................98 Running-In See: Breaking-In..................................................135 Running Out of Fuel....................................103 In the Event of a Crash....................................240 Switching Emergency Assistance On and Off.......................................................................239 SYNC AppLink.....................................................242 SYNC Emergency Assistance.......................239 Adding Fuel From a Portable Fuel Container..........................................................103 Filling a Portable Fuel Container..................103 S SYNC™............................................................223 General Information..........................................223 Safety Belt Height Adjustment.................25 Safety Belt Minder.........................................25 SYNC™ Troubleshooting..........................253 T Turning the Safety Belt Minder Off................26 Safety Belts......................................................24 Safety Precautions......................................102 Seats....................................................................81 Security..............................................................36 Side Airbags.....................................................29 Side Curtain Airbags.....................................29 Sitting in the Correct Position....................81 Snow Chains Tailgate See: Manual Liftgate...........................................34 Technical Specifications See: Capacities and Specifications.............189 Technical Specifications...........................169 Capacities.............................................................169 Specifications......................................................169 See: Using Snow Chains...................................177 Temporary Mobility Kit................................173 Special Notices.................................................8 Speed Control Checking the Tire Pressure..............................175 General Information...........................................173 Inflating the Tire...................................................174 Using the Kit..........................................................173 See: Cruise Control.............................................119 Speed Limiter..................................................121 Engine Speed Limiter.........................................121 Vehicle Speed Limiter - Adjustable...............121 Vehicle Speed Limiter - Fixed..........................121 Tire Care...........................................................176 Tire Inflation When Punctured Stability Control.............................................113 Tire Pressure Monitoring System.............177 Principle of Operation........................................113 Changing Tires With a Tire Pressure Monitoring System........................................178 How Temperature Affects the Tire Pressures...........................................................178 Tire Pressure Monitoring System Reset Procedure.........................................................180 Understanding the Tire Pressure Monitoring System...............................................................179 See: Temporary Mobility Kit............................173 Starter Switch See: Ignition Switch............................................96 Starting a Diesel Engine...............................97 Cold or Hot Engine...............................................97 Failure to Start.......................................................97 Starting and Stopping the Engine...........96 General Information...........................................96 Steering Wheel Lock....................................96 Steering Wheel................................................37 Storage Compartments..............................93 Sun Shades......................................................53 Tire Repair Kit See: Temporary Mobility Kit............................173 Tires See: Wheels and Tires.......................................173 Rear Side Windows.............................................53 Towing a Trailer..............................................132 Supplementary Restraints System..........27 Trailer Lighting......................................................132 When towing a trailer:.......................................132 Principle of Operation.........................................27 Towing Points.................................................133 295 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index Towing the Vehicle on Four Wheels...........................................................134 Towing...............................................................132 Traction Control..............................................112 Using SYNC™ With Your Media Player.............................................................245 Accessing Your USB Song Library...............249 Bluetooth Devices and System Settings.............................................................253 Connecting Your Media Player to the USB Port.....................................................................245 Line In Audio.........................................................251 Media Menu Features......................................248 Media Voice Commands................................246 USB 2.......................................................................251 Using Voice Commands.................................250 Voice Commands for Audio Sources..........251 What's Playing?.................................................246 Principle of Operation........................................112 Trailer Sway Control.....................................132 Transmission..................................................109 Transmission See: Transmission..............................................109 Trip Computer.................................................66 All Values................................................................66 Average Fuel Consumption.............................66 Average Speed......................................................66 Distance to Empty...............................................66 Instantaneous Fuel Consumption................66 Outside Air Temperature..................................66 Resetting the Trip Computer...........................66 Trip Odometer.......................................................66 Using SYNC™ With Your Phone.............227 Unique Driving Characteristics...............100 USB Port..........................................................222 Using Cruise Control.....................................119 Accessing Features Through the Cell Phone Menu...................................................................231 Accessing Your Cell Phone Settings...........234 Bluetooth Devices.............................................236 Cell Phone Options During an Active Call.....................................................................230 Cell Phone Voice Commands.......................228 Making a Call.......................................................229 Pairing a Cell Phone For the First Time....................................................................227 Pairing Subsequent Cell Phones.................228 Receiving a Call..................................................230 Text Messaging...................................................233 Switching Cruise Control Off.........................120 Switching Cruise Control On...........................119 Using Traction Control.................................112 Using Voice Recognition...........................224 Using Snow Chains.......................................177 Helpful Hints........................................................224 Initiating a Voice Session................................225 System Interaction and Feedback..............225 U Under Hood Overview................................154 Under Seat Storage......................................94 Front Passenger Seat.........................................94 Second Row Seats..............................................94 Vehicles with Stability Control.......................177 Using Stability Control.................................113 Switching the System Off and On Using the Information Display Controls.....................113 Switching the System Off Using a Switch.................................................................113 V Vehicle Care.....................................................171 Vehicle Identification Number................190 Vehicle Identification Plate......................189 Ventilation See: Climate Control...........................................72 Vents See: Air Vents.........................................................72 VIN See: Vehicle Identification Number............190 Voice Control...................................................38 296 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing Index W Warning Lamps and Indicators.................55 Anti-Lock Braking System Warning Lamp....................................................................55 Automatic High Beam Lamp...........................55 Brake Pad Wear Warning Lamp......................55 Brake System Warning Lamp..........................55 Cruise Control Indicator.....................................56 Direction Indicator...............................................56 Door Ajar Warning Lamp...................................56 Engine Warning Lamps......................................56 Front Airbag Warning Lamp.............................56 Front Fog Lamp Indicator.................................56 Frost warning lamp.............................................56 Glow Plug Indicator.............................................56 Headlamp Indicator............................................56 High Beam Indicator............................................57 Hill Start Assist Indicator...................................57 Ignition Warning Lamp.......................................57 Low Fuel Level Warning Lamp........................57 Low Tire Pressure Warning Lamp...................57 Message Center Indicator..................................57 Oil Pressure Warning Lamp..............................57 Rear Fog Lamp Indicator...................................57 Safety Belt Minder Warning Lamp.................57 Shift Indicator.........................................................57 Stability Control Indicator.................................57 Stability Control Off............................................58 Start-Stop Indicator............................................58 Water In Fuel Indicator.......................................58 Warning Triangle...........................................138 Washer Fluid Check.....................................158 Washers See: Cleaning the Exterior.................................171 See: Wipers and Washers.................................40 Wheel Nuts See: Changing a Road Wheel.........................181 Wheels and Tires...........................................173 General Information...........................................173 Technical Specifications..................................187 Windows and Mirrors.....................................51 Windshield Washers......................................41 Windshield Wipers........................................40 Intermittent Wipe................................................40 Speed Dependent Wipers................................40 Wipers and Washers....................................40 297 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing 298 Tourneo Custom/Transit Custom (TTF) Vehicles Built From: 12-01-2015, CG3577en enGBR, Edition date: 01/2015, First Printing CG3577en