TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL HLD
DRIVER OR FRONT PASSENGER AIRBAG ASSEMBLY
CERTAIN 2006 LX 470
CERTAIN 2008-2013 LX 570
The repair quality of covered vehicles is extremely important to Lexus. All dealership technicians performing
this recall are required to successfully complete the most current version of the E-Learning course “Safety
Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly;
technicians performing this recall repair are required to currently hold the following certification levels:
Master Certified
It is the dealership’s responsibility to select technicians with the above certification level or greater to
perform this recall repair. Carefully review your resources, the technician skill level, and ability before
assigning technicians to this repair. It is important to consider technician days off and vacation
schedules to ensure there are properly trained technicians available to perform this repair at all times.
I.
OPERATION FLOW CHART
II. IDENTIFICATION OF AFFECTED VEHICLES
Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Safety Recall, and that the
Campaign has not already been competed prior to dealer shipment or by another dealer.
TMS warranty will not reimburse dealers for repairs completed on vehicles that are not affected or were
completed by another dealer.
This Safety Recall involves 13 vehicles. Listed below are the VIN numbers of the affected
vehicles, and which airbag will be replaced.
MY
2006
2006
2006
2008
2008
2008
2009
2009
2009
2009
2009
2011
2013
Model
LX470
LX470
LX470
LX570
LX570
LX570
LX570
LX570
LX570
LX570
LX570
LX570
LX570
VIN
JTJHT00W264010736
JTJHT00W564003120
JTJHT00W564005207
JTJHY00W984000113
JTJHY00W184000770
JTJHY00W884015007
JTJHY00W394024005
JTJHY00W394028541
JTJHY00W594028623
JTJHY00W794023102
JTJHY00W294028644
JTJHY7AX6B4060373
JTJHY7AX8D4119605
Replace Airbag
Driver side
Driver side
Driver side
Driver side
Passenger side
Passenger side
Driver side
Driver side
Driver side
Driver side
Passenger side
Passenger side
Passenger side
2
Please note that each vehicle will only receive one airbag. Some vehicles will have the Drivers
(steering wheel) airbag replaced. Others will have the Passengers (dash) airbag replaced. No
vehicle in this safety recall will have both airbags (drivers and passengers) replaced.
III. PREPARATION
A.
PARTS
Due to limited availability of the remedy parts, a special parts ordering process is designed
specifically for this Safety (Noncompliance) Recall.
To obtain the applicable remedy part (driver or front passenger airbag assembly) for an involved
vehicle, email
[email protected].
Upon receipt of your email,
[email protected] will identify and order the applicable remedy
part number for the involved vehicle. The part will then be delivered to your dealership via regular
parts delivery method, or it will be directly shipped to your dealership via 3rd party shipping carrier
(FedEx or UPS). Your dealership does not need to place a parts-order.
[email protected] will provide your dealership with the name of the shipping carrier (regular
parts delivery method, UPS or FedEx), the ETA, and a shipment tracking number (for UPS and
FedEx only). The ETA for the remedy part varies based on the variety of the remedy part and the
location of your dealership. However, in some cases, ETA could be several weeks. Please
provide the owner with a loaner vehicle while you wait for the remedy part to arrive at your
dealership.
Your email to
[email protected] should contain the following information:
Email Subject: Safety (Noncompliance) Recall HLD – Request for remedy part.
Email Body: Involved vehicle’s VIN.
Reason for replacement. Example: My dealership requires a remedy part to
perform Safety (Noncompliance) Recall HLD.
Dealer code.
Ship-to information (dealership name, address, attention, phone number).
Email Photograph of the involved vehicle’s certification label (vinyl label installed on
Attachment:
the driver’s door or door post). The photograph should be clear, legible, and
capture the entire certification label.
The accuracy of the information in your email is CRITICAL. Parts supply is limited. To
ensure that the applicable remedy part is correctly allocated to your dealership, double
check all the information in your email. If a remedy part is incorrectly allocated, (for
example, incorrect shipping address was provided to
[email protected]), it may take
several months to obtain a replacement remedy part.
B.
TOOLS & EQUIPTMENT
Techstream
Standard Hand Tools
Torque Wrench
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IV. BACKGROUND
In the subject vehicles, an incorrect driver airbag assembly or incorrect front passenger airbag
assembly may have been installed during the vehicle assembly process. If an affected airbag
deploys, it could deploy in a manner other than as designed. As a result, the involved vehicles
may not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. This could increase
the risk of injury in the event of a crash which would cause the airbags to deploy.
V.
SAFETY PRECAUTIONS
CAUTION:
The vehicle is equipped with a Supplemental Restraint System (SRS), which consists of a steering pad, front
passenger airbag, curtain shield airbag, front seat airbag, driver side knee airbag, front passenger side knee
airbag, rear seat side airbag, rear floor airbag sensor, seat belt pretensioner, center airbag sensor, front
airbag sensor, side airbag sensor, rear airbag sensor, occupant classification ECU and seat position sensor.
Failure to carry out service procedures in the correct sequence could cause SRS parts to unexpectedly
deploy and possibly lead to serious injuries. Furthermore, if a mistake is made when servicing SRS parts,
they may fail to operate when required. Before performing servicing (including installation/removal,
inspection and replacement of parts), be sure to read the following precautions.
Before starting work, wait at least 90 seconds after the engine switch is turned off and after the cable is
disconnected from the negative (-) battery terminal (SRS parts are equipped with a backup power source. If
work is started within 90 seconds of turning the engine switch off and disconnecting the cable from the
negative (-) battery terminal, SRS parts may deploy).
Do not expose SRS parts directly to hot air or flames.
Follow all safety instructions detailed in the Repair Manual
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VI.
WORK PROCEDURE
1. REQUEST REPLACEMENT PART
a. Locate the FMVSS Certification Label inside the driver’s
door.
b. Verify that the VIN number listed is an affected vehicle by
this Safety Recall (Section II, page 2).
c. Take a clear photo of the label so that the VIN number can
be read.
d. Consult your parts department and follow the directions in
Section III. A. to order the needed part.
2. PHOTO OF NEW AIRBAG SERIAL NUMBER
A photo of the NEW airbag serial number will be required
to be attached to the Warranty Claim Submission. Be sure
to take this photo before the airbag is installed in the
vehicle.
a. Take a clear photo of the airbag serial number.
3. OBTAIN REPAIR INSTRUCTIONS
a. Using the following chart, obtain the proper repair instructions.
MY
Model
VIN
2006
LX470
JTJHT00W264010736
2006
LX470
JTJHT00W564003120
2006
LX470
JTJHT00W564005207
2008
LX570
JTJHY00W984000113
2008
LX570
JTJHY00W184000770
2008
LX570
JTJHY00W884015007
2009
LX570
JTJHY00W394024005
2009
2009
2009
2009
2011
2013
LX570
LX570
LX570
LX570
LX570
LX570
JTJHY00W394028541
JTJHY00W594028623
JTJHY00W794023102
JTJHY00W294028644
JTJHY7AX6B4060373
JTJHY7AX8D4119605
RM Removal Instructions
RM Installation Instructions
2006 Driver Airbag Removal
2006 Driver Airbag Installation
2008 Driver Airbag Removal
2008 Driver Airbag Installation
2008 Passenger Airbag Removal
2008 Passenger Airbag Installation
2009 Driver Airbag Removal
2009 Driver Airbag Installation
2009 Passenger Airbag Removal
2011 Passenger Airbag Removal
2013 Passenger Airbag Removal
2009 Passenger Airbag Installation
2011 Passenger Airbag Installation
2013 Passenger Airbag Installation
4. REMOVE ORIGINAL AIRBAG
a. Following the Repair Manual instructions specific to the vehicle, remove the original airbag
from the vehicle.
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5. PHOTO OF ORIGINAL AIRBAG SERIAL NUMBER
A photo of the ORIGINAL airbag serial number will also be
required to be attached to the Warranty Claim Submission.
a. Using a black permanent marker, write “BAD” next to
the serial number on the airbag.
b. Take a clear photo of the airbag serial number to
include the handwritten “BAD”.
6. CONFIRM PHOTO OF NEW SERIAL NUMBER
a. Confirm the photo of the NEW Airbag Serial number from Step #2. This photo will need to be
submitted with the Warranty Claim for payment.
7. INSTALL NEW AIRBAG
a. Following the Repair Manual instructions specific to this vehicle (from Step #3), install the
NEW airbag into the vehicle.
8. DISPOSE OF ORIGINAL AIRBAG
a. Reference the following TSIB to determine how to properly dispose of the original airbag:
SRS Component Disposal as Hazardous Material Treatment (TSIB L-SB-0126-17)
9. SUBMIT SERIAL NUMBER PHOTOS
a. Be sure that the photos of the original airbag serial number and the NEW airbag serial number
get submitted with the warranty claim for this repair.
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◄ VERIFY REPAIR QUALITY ►
1. Perform a Health Check to verify the installation of the NEW airbag.
If you have any questions regarding this update, please contact your area representative.
10. APPENDIX
A. PARTS DISPOSAL
As required by Federal Regulations, please make sure all recalled parts (original parts)
removed from the vehicle are disposed of in a manner in which they will not be reused,
unless requested for parts recovery return.
B. CAMPAIGN DESIGNATION DECORDER
Examples:
A0D = Launched in 2010, Remedy Phase, 4th Campaign Launched in 2010
B1E = Launched in 2011, Interim Phase, 5th Campaign Launched in 2011
C1C = Launched in 2012, Interim Phase, 3rd Campaign Launched in 2012
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