Nissan - Altima - Owners Manual - 2019 - 2022

Classification: Reference: RA09-004H Date: NTB10-029H May 31, 2022 NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. APPLIED VEHICLES: 2019-2022 Altima (L34) 2003-2022 Murano (Z50, Z51, Z52) 2011-2014 Murano Cross Cabriolet (Z51) 2016 Murano Hybrid (Z52H) 2013-2020 Pathfinder (R52) 2022 Pathfinder (R53) 2014-2015 Pathfinder Hybrid (R52H) 2008-2013 Rogue (S35) 2014-2015 Rogue Select (S35) 2014-2020 Rogue (T32) 2017-2018 Rogue Hybrid (T32H) 2021-2022 Rogue (T33) 2017-2022 Rogue Sport (J11) AWD/4WD ONLY IF YOU CONFIRM There is an abnormal noise, vibration and/or judder from the rear differential area of the vehicle. ACTION Follow the Flow Chart on page 2 to assist in diagnosis. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the ESM as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/13 Flow Chart YES Is there an abnormal noise, vibration and/or judder from the rear Final Drive Assembly? Disconnect the Electric Controlled Coupling and retest. Is the noise, vibration and/or judder still present? NO YES YES Use a stethoscope and test for noise at the Electric Controlled Coupling, and at the center rear of the Final Drive Assembly. Is the noise louder at the Coupler Clutch area or at the center rear of the Final Drive Assembly? Final Drive Assembly NO YES Is the vehicle a 2021-2022 Rogue or 2022 Pathfinder? Was the abnormal noise only heard at startup with the vehicle not moving? Is the noise louder than a KGV only at the Electric Controlled Coupling? YES This bulletin does not apply. NO The 2021-2022 Rogue and 2022 Pathfinder have a new AWD coupler system with hydraulic clutch pressure and oil pump. It is normal operation to hear the pump prime when ignition is turned on. Electric Controlled Coupling Is the noise louder than a KGV only at the center rear of the Final Drive Assembly? NO NO NO YES NO Run the priming operation on the Coupler Actuator. Is noise louder than a KGV? Was the abnormal noise heard while driving? YES YES NO Replace the Final Drive Assembly Replace the Electric Controlled Coupling 2/13 This bulletin does not apply Replace the Electric Controlled Coupling NTB10-029H ELECTRIC CONTROLLED COUPLING REPLACEMENT If diagnosis leads to replacement of the Electric Controlled Coupling for the rear final drive:  DO NOT replace the entire Rear Final Drive Assembly.  DO NOT remove the Rear Final Drive Assembly for this procedure. The Electric Controlled Coupling can be replaced with the Rear Final Drive Assembly in the vehicle.  Refer to the Electronic Service Manual (ESM) for removal and installation information. o For 2019-2022 Altima, 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select, and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING o For 2003-2007 Murano: Section RFD – Rear Final Drive o For 2013 -2020 Pathfinder and Pathfinder Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > ELECTRO-HYDRAULIC COUPLING o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE > DRIVELINE > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED COUPLING 3/13 NTB10-029H REAR FINAL DRIVE ASSEMBLY REPLACEMENT If diagnosis leads to replacement of the Rear Final Drive Assembly:  Refer to the Electronic Service Manual (ESM) for removal and installation information. o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY o For 2003-2007 Murano: Section RFD – Rear Final Drive o For 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select, and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY o For 2013-2020 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE > DRIVELINE > REMOVAL AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY 4/13 NTB10-029H UNIT CHARACTERISTICS WRITING Performing “Unit Characteristics Writing” of the Electric Controlled Coupling with CONSULT-III plus is required on some models when replacing the Electric Controlled Coupling or the Final Drive Assembly.  Refer to the Electronic Service Manual (ESM) for Unit Characteristics Writing. o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY21D > BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING o For 2015- 2022 Murano and Murano Hybrid, 2015-2020 Pathfinder and Pathfinder Hybrid, and 2014-2020 Rogue and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY21C > BASIC INSPECTION > UNIT CHARACTERISTICS WRITING o For 2022 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY92B > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING) o For 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE > TRANSFER: TY92A > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING) o For 2017-2022 Rogue Sport: TRANSMISSION & DRIVELINE > DRIVELINE > BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING 5/13 NTB10-029H PARTS INFORMATION For Models: 2019-2022 Altima (L34) DESCRIPTION PART # BREATHER 38322-4BF2A BREATHER, FINAL DRIVE 38322-6CC0A CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) STUD (REAR COUPLING) 38764-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 1 As Needed 1 As Needed 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 6/13 NTB10-029H For Models: 2003-2007 Murano (Z50) 2009-2014 Murano (Z51) 2011-2014 Murano Cross Cabriolet (Z51) 2008-2013 Rogue (S35) 2014-2015 Rogue Select (S35) DESCRIPTION PART # BOLT (PROPELLER SHAFT) 37120-(*****) (1) CENTER OIL SEAL 38189-(*****) (1) COMPANION FLANGE LOCK NUT 38216-(*****) (1) CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) FRONT OIL SEAL 38189-(*****) (1) NUT (PROPELLER SHAFT CENTER BEARING) 01223-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 8 As Needed 1 As Needed 1 As Needed 1 As Needed 1 As Needed 1 As Needed 2 As Needed 8 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 7/13 NTB10-029H For Models: 2014-2020 Rogue (T32) 2017-2022 Rogue Sport (J11) DESCRIPTION PART # BREATHER 38356-(*****) (1) BREATHER CLIP 24225-(*****) (1) BREATHER HOSE CLIP 63848-(*****) (1) CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) STUD (REAR COUPLING 38764-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 1 As Needed 1 As Needed 1 As Needed 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 8/13 NTB10-029H For Models: 2015-2022 Murano (Z52) 2016 Murano Hybrid (Z52H) DESCRIPTION CPLG ASSY-ELEC (Electric Controlled Coupling) PART # 38761-(*****) (1) DRIVE PINION OIL SEAL 38189-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) STUD (REAR COUPLING) 38764-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 1 As Needed 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. For Models: 2017-2018 Rogue Hybrid (T32H) DESCRIPTION PART # BREATHER 38356-(*****) (1) CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) STUD (REAR COUPLING) 38764-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 1 As Needed 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 9/13 NTB10-029H For Models: 2013-2020 Pathfinder (R52) 2014-2015 Pathfinder Hybrid (R52H) DESCRIPTION PART # BOLT (PROPELLER SHAFT) 37120-(*****) (1) BREATHER, FINAL DRIVE 38322-3JA1A CONNECTOR, BREATHER 17235-CA010 CPLG ASSY-ELEC (Electric Controlled Coupling) 38761-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) NUT (PROPELLER SHAFT) 37171-(*****) (1) NUT (TORSIONAL DAMPER) 37171-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP QUANTITY 4 As Needed 1 As Needed 1 As Needed 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 10/13 NTB10-029H For Models: 2022 Pathfinder (R53) 2021-2022 Rogue (T33) DESCRIPTION CPLG ASSY-ELEC (Electric Controlled Coupling) PART # 38760-(*****) (1) FINAL DRIVE ASSEMBLY 38300-(*****) (1) BOLT (PROPELLER SHAFT) 37120-(*****) (1) NUT (PROPELLER SHAFT 37171-(*****) (1) 3 BOND GSKT MKR-RTV (2) (3) 999MP-1217FPP AWD Coupler Fluid 999MP-LSCTRF QUANTITY 1 As Needed 1 As Needed 4 As Needed 4 As Needed As Needed 7/8 Quart As needed (1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle you are working on. (2) This product is considered a shop supply; do not include it on your warranty claim. (3) Order this item through the Nissan Maintenance Advantage program: Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal: www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical” link. 11/13 NTB10-029H CLAIMS INFORMATION For Models: 2019-2022 Altima (L34) 2015-2022 Murano (Z52) 2016 Murano Hybrid (Z52H) 2013-2020 Pathfinder (R52) 2014-2015 Pathfinder Hybrid (R52H) 2022 Pathfinder (R53) 2014-2020 Rogue (T32) 2021-2022 Rogue (T33) 2017-2018 Rogue Hybrid (T32H) 2017-2022 Rogue Sport (J11) Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Replace Electric Coupling Assy (1) LB65AA ZL 21 (2) (1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate Time. For Models: 2003-2014 Murano (Z50, Z51) 2011-2014 Murano Cross Cabriolet (Z51) 2008-2013 Rogue (S35) 2014-2015 Rogue Select (S35) Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA FRT Replace Electric Coupling Assy (1) LB88AA ZL 21 (2) (1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate Time. CLAIMS INFORMATION continued on next page. 12/13 NTB10-029H OR CLAIMS INFORMATION For All Models: Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP R & I Final Drive Assembly (1) Replace Final Drive OP CODE LB01AA LB021A SYM DIA FRT ZL 21 (2) (1) Reference the Electronic Parts Catalog and use the Final Drive (38300-*****) as the Primary Failed Part (PFP). (2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate Time. AMENDMENT HISTORY PUBLISHED DATE REFERENCE DESCRIPTION February 25, 2010 NTB10-029 Original bulletin published. October 5, 2011 NTB10-029a September 24, 2015 NTB10-029b November 16, 2015 NTB10-029c September 28, 2018 NTB10-029d November 12, 2018 NTB10-029e September 23, 2020 NTB10-029f March 15, 2022 NTB10-029G APPLIED VEHICLES section revised. APPLIED VEHICLES and PARTS INFORMATION sections, page 1, and Title revised. CLAIMS INFORMATION section revised. APPLIED VEHICLES and PARTS INFORMATION sections revised. APPLIED VEHICLES and PARTS INFORMATION sections revised. APPLIED VEHICLES, PARTS INFORMATION and CLAIMS INFORMATION sections revised. Changes throughout. May 31, 2022 NTB10-029H PARTS INFORMATION table added to page 8 for 2014-2020 Rogue and 2017-2022 Rogue Sport. AWD Coupler Fluid added to the PARTS INFORMATION for 2022 Pathfinder 2021-2022 Rogue on page 11. 13/13 NTB10-029H