Nissan - Murano Hybrid - Service Manual - 2016 - 2016

Classification: RS19-004 Reference: Date: NTB19-071 September 12, 2019 DTC B00A0-00 STORED APPLIED VEHICLES: 2013-2018 Altima (L33) 2019-2020 Altima (L34) 2017-2020 Armada (Y62) 2009-2014 cube® (Z12) 2011-2017 Juke (F15) 2018-2019 Kicks (P15) 2011-2017 LEAF (ZE0) 2018-2019 LEAF (ZE1) 2016-2020 Maxima (A36) 2014-2019 Micra (K13) 2015-2020 Murano (Z52) 2016 Murano Hybrid (Z52) 2013-2019 NV200 (M20) 2013-2020 Pathfinder (R52) 2014 Pathfinder Hybrid (R52) 2011-2017 Quest (E52) 2014-2020 Rogue (T32) 2015-2019 Rogue Hybrid (T32H) 2017-2019 Rogue Sport (J11) 2013-2019 Sentra (B17) 2014-2017 & 2019 Taxi (M20T) 2016-2019 Titan (A61) 2016-2019 Titan XD (A61) 2012-2019 Versa Sedan (N17) 2020 Versa Sedan (N18) 2014-2019 Versa Note (E12) IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) IMPORTANT: The purpose of ACTION (next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/13 And The following screen displays: Figure 1 ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on page 5. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”. 2/13 NTB19-071 REQUIRED SPECIAL TOOL: OCS Reprogramming Cable J-51594 J-51594 Figure 2 Special (essential) tool J-51594 has been previously sent to each dealer. Additional tools may be obtained from Tech•Mate: 1-800-662-2001 or nissantechmate.com. SERVICE PROCEDURE HINT: “OCS” may also be referred to as “ODS”. IMPORTANT: Before continuing, make sure:  ASIST on the CONSULT PC has been synchronized (updated) to the current date.  All CONSULT-III plus (C-III plus) software updates (if any) have been installed.  The CONSULT PC is connected to the Internet (Wi-Fi or cable). 3/13 NTB19-071  Titan vehicles: This bulletin applies to ALL Titan vehicles.  Titan XD vehicles: This bulletin does NOT apply to all Titan XD vehicles. This bulletin applies to Titan XD vehicles equipped with OCS, as indicated by the presense of a front passenger air bag status light (see Figure 3). Titan XD vehicles must have this for this bulletin to apply Figure 3 4/13 NTB19-071 1. Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the vehicle’s battery voltage drops below 12.0V or rises above 15.5V during reprogramming, the OCS control unit may be damaged.  Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the OCS control unit may be damaged.  Be sure to connect the AC Adapter to the CONSULT PC. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the OCS control unit may be damaged.  Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and tool J-51594. If Bluetooth® signal waves are within range of the CONSULT PC and/or tool J-51594 during reprogramming, reprogramming may be interrupted and the OCS control unit may be damaged. For LEAF vehicles, confirm that the timer for charging and climate control is turned off. If the timer is ON, turn it OFF.  For all other vehicles proceed to step 2. 2. 3. 4. Turn ON the ignition / EV system (engine OFF / not Ready). Turn ON the hazard warning lamps. Connect the plus VI to the vehicle DLC connector and the CONSULT PC with its USB connector. Start the CONSULT PC and CONSULT-III plus (C-III plus), and then check for air bag related DTCs. 5.  6. 7.  If any air bag related DTCs other than B00A0-00 are stored, perform diagnosis and repairs as needed. Close C-III plus, but leave ASIST running. Connect tool J-51594 to the vehicle DLC connector and the CONSULT PC USB connector.  Make sure tool J-51594 is securely connected at both ends. 8. Prepare the vehicle for OCS reprogramming as follows:  Park the vehicle on a level surface.  Keep the front passenger seat empty – place nothing on it.  Keep the vehicle empty of occupants – including the servicing technician.   Place the CONSULT PC outside of the vehicle on a suitable table/support.  Do not set the CONSULT PC on the vehicle. Do not touch the vehicle during OCS Reprogramming.  Minimize vehicle vibrations. 5/13 NTB19-071 9. On the left side of ASIST’s main menu, select Specialty Tools, and then select ODS Analysis Tool. Specialty Tools ODS Analysis Tool Figure 4 10. Enter the vehicle model and the last eight (8) digits of the VIN in the corresponding spaces, and then select CHECK. Figure 5 6/13 NTB19-071 11. Select OK. Figure 6 12. 13. Check for code 75h to show under CURRENT FAILURE CODE.  If code 75h shows under CURRENT FAILURE CODE, go to step 13.  If code 75h does NOT show under CURRENT FAILURE CODE, STOP HERE. This bulletin does not apply. Refer to ASIST and the ESM for further diagnostic assistance. Select 75-Zero RESET. Figure 7 7/13 NTB19-071 14. Select OK.  The 75-zero reset process will run for about seven (7) seconds. Figure 8 15. When the screen in Figure 9 displays, turn OFF the ignition, and then turn ON the ignition. 16. After turning ON the ignition, select OK.  The 75-zero reset process will run for about another seven (7) seconds. 8/13 Figure 9 NTB19-071 17. When the screen in Figure 10 displays, the 75-zero reset process is complete.  18. Verify code 75h is not displayed under CURRENT FAILURE CODE. Select either EXIT or the in the upper right corner (see Figure 10). or Figure 10 19. Turn OFF the ignition, and then turn ON the ignition. 20. Disconnect tool J-51594, and then connect the plus VI to the CONSULT PC and the vehicle. 21. After the plus VI is recognized, select Diagnosis (All Systems). Figure 11 9/13 NTB19-071 22. Verify the vehicle information is correct, and then select Confirm. Figure 12 23. Select AIR BAG. Figure 13 10/13 NTB19-071  24. After selecting AIR BAG, B00A0-00 should be the only DTC displaying. Select ERASE. Figure 14 25. Select Execute. Figure 15 11/13 NTB19-071 26. Select Close. Figure 16  After selecting Close, the screen in Figure 17 should display (the DTC is erased). Figure 17 12/13 NTB19-071 27. Turn OFF the ignition and disconnect the battery maintainer/smart charger. 28. Turn OFF the hazard warning lamps. 29. Close C-III plus and the CONSULT PC. 30. Disconnect the plus VI from the vehicle. 31. LEAF vehicles: If turned OFF at the beginning of the service procedure, turn ON the timer for charging and/or climate control, as it applies. CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION PFP OP CODE SYM DIA Perform 75 - Zero Reset (1) RX8NAA HC 32 (1) FRT 0.4 Reference the Electronic Parts Catalog and use the Occupant Sensor (98856-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE September 12, 2019 NTB19-071 DESCRIPTION Original bulletin published 13/13 NTB19-071